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Location: Hertford, UK Company: Spacelabs Healthcare Hours: Part-Time (4 hours daily over 5 days) At Spacelabs Healthcare, we are on a mission to provide continuous innovation in healthcare technology for better clinical and economic outcomes. Our scalable solutions deliver critical patient data across local and remote systems, enabling better-informed decisions, increasing efficiencies, and creating a safer environment for patients. Role Overview We are seeking a Sales Administrator to join our UK team on a part-time basis. The primary function of this role is to assist with day-to-day sales administration and order fulfilment, supporting the growth and expansion of our UK operations while delivering excellent customer service. This is a multi-functional role covering all activities related to UK administration, enabling team members to support each other during busy periods and absences. Key Responsibilities • Work as part of the Sales Administration team to ensure all administrative duties are completed efficiently and accurately., • Process orders and monitor progress from start to finish, including booking, scheduling, arranging deliveries, invoicing, and credits., • Respond to requests for product information, quotations, tender documents, order confirmations, and invoices., • Manage telephone calls, emails, and chats from colleagues and customers professionally and promptly., • Document and follow up on queries in a timely manner., • Monitor and maintain records for managing returns (RGAs)., • Identify and resolve customer issues, escalating where necessary., • Support loan stock requests and maintain ERP and CRM systems., • Run, review, and update reports and spreadsheets., • Train and support colleagues, follow existing processes, and assist with new processes., • Collaborate with all departments to provide exceptional customer service. Qualifications & Skills • Previous administration experience within a customer sales environment., • Strong attention to detail and record-keeping skills., • Excellent verbal and written communication skills., • Proficient in Microsoft Word, Excel, and Outlook; experience with MFG Pro and CRM is an advantage., • Ability to prioritise workload, work independently, and retain information across varied tasks., • Positive, flexible approach and strong relationship-building skills., • Additional language skills (beyond English) are desirable. What We Offer • A supportive and collaborative team environment., • Opportunities to learn and grow within a global healthcare technology company.

Retail & Hospitality Manager The Secret Truffletier – Woolmer Green, Hertfordshire Since 1911, The Secret Truffletier has crafted exceptional Swiss chocolate with passion, heritage and precision. From our boutique home in Woolmer Green, we offer luxury chocolate experiences, elegant Afternoon Teas, artisan coffee and beautifully curated gifts. As our business continues to grow, we are seeking an exceptional Boutique Hospitality Manager to lead our shop, café and chocolate experience operations. This is not a standard café management role. This is a leadership position within a destination experience business. The Role You will be responsible for the daily operation, team leadership and guest experience across our boutique café, shop and chocolate experiences. You will lead a team of 9 (including weekend & seasonal staff) and ensure that every guest interaction reflects the quality, warmth and refinement of The Secret Truffletier brand. Key Responsibilities Guest Experience & Standards • Lead from the front as a host and brand ambassador, • Deliver exceptional service across café, retail and experiences, • Oversee Afternoon Teas, chocolate workshops and fondue experiences, • Manage, train and motivate staff, • Lead weekend operations (our busiest and most important trading period), • Set clear expectations for service, presentation and behaviour, • Oversee daily opening/closing procedures, • Resos management, responding to customers email & phone, • Updating Shopify with products and pricings and barcodes., • Manage rotas, staffing levels and holiday planning, • Ensure compliance with food hygiene and safety standards, • Maintain exceptional cleanliness and organisation throughout Commercial Performance • Drive sales across retail, café and experiences, • Maximise bookings for workshops and Afternoon Teas, • Monitor stock levels, ordering and wastage control, • Maintain a luxury boutique feel at all times, • Ensure displays, packaging and presentation meet brand standards This role suits someone who combines hospitality leadership with natural hosting ability. You are: • A confident leader who enjoys developing a team, • Highly organised with strong operational control, • Passionate about delivering premium customer experiences, • Detail-focused with high personal standards, • Calm under pressure, especially during busy weekends, • Previous management experience in café, hospitality or retail, • Strong leadership and team management skills, • Experience delivering high-quality customer service, • Experience in premium or boutique environments, • Events, experiences or hospitality-led retail background 40 hours per week • 5 days out of 7 (weekends essential)

Job Description Deputy Retail & Hospitality Manager The Secret Truffletier Woolmer Green, Hertfordshire Since 1911, The Secret Truffletier has crafted exceptional Swiss chocolate with passion, heritage and precision.

Job Description Deputy Retail & Hospitality Manager The Secret Truffletier Woolmer Green, Hertfordshire Since 1911, The Secret Truffletier has crafted exceptional Swiss chocolate with passion, heritage and precision.

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