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Job Ref: 13241 Branch: Apex City of Glasgow Hotel Location: Apex City of Glasgow Hotel, Glasgow Salary/Benefits: £13.70 per hour plus excellent company benefits and perks Contract type: Permanent Hours: Full Time Shift pattern: 7AM-15.30PM/7.30am-16.00PM Hours per week: 40 Posted date: 01/07/2026 Closing date: 12/08/2026 Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Housekeeping Supervisor in Glasgow. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Housekeeping Team as we believe it is our personality, style and friendliness that makes Apex Hotels You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Starting your Journey: As a Housekeeping Supervisor,you will deliver amazing brand standards and immaculate guest facilities. You will be responsible for your own work and take pride in the high standard of cleanliness. As a Housekeeping Supervisor, you will be responsible for checking the Standards of rooms and those of the are of a high standard and ready for our guests. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share. Joining the dedicated Housekeeping Department, you will: • Ensure that all guest rooms look well-presented by performing cleaning duties, which include cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting, • Buddying and mentoring new and current staff, • Engage with guests in order to promote guest loyalty and memorable experiences, • Ensure our guests experience our high levels of comfort and quality, • Take pride in the work you do As a Housekeeping Supervisor, you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be a great at multi-tasker, you will be efficient at solving guest enquiries and you will always have a smile for our teams and guests. We want you to be yourself here, bringing your infectious personality which helps makes Apex who we are. Reporting to the Head Housekeeper, as Housekeeping Supervisor you will ensure team members adhere to the Apex standard for cleanliness and brand recognition and will manage daily tasks in the Housekeeping Department. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge, and confidence to be a great Housekeeping Supervisor. With this in mind, we are looking for a Housekeeping Supervisor who: • Can deliver excellent standards, • Uses initiative, • Is self-aware and able to evaluate their and others work, • Has a customer service attitude, • Has the ability to multi-task and provides excellent attention to detail, • Holds a genuine desire to provide a Warmer Welcome to our guests We encourage you to bring your true self to work - we recruit for attitude and train for skill. We'll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. About the Apex City of Glasgow Hotel The hotel is just a few minutes' walk from Queen Street or Glasgow Central train station and has some of the best views of Glasgow's iconic sights from the upgraded rooms with a bird's eye view of the city below. The Apex City of Glasgow Hotel has 104 bedrooms and a relaxing lounge designed for informal meetings, workspaces and casual dining. The lounge features a variety of menus from classic dishes to tapas dishes and the extensive bar menu features a selection of local and international beers, wine, and spirits.

Come join the future of hospitality and be the new Community Supervisor of our Glasgow location! Your Mission, Should You Choose To Accept: Located in the heart of the Merchant district in the city centre of Glasgow, The Social Hub operates around 500 rooms, retail spaces, a restaurant and rooftop-bar, as well as a thriving co-working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Glaswegian community? As our Community Supervisor, you’ll make sure that each guest is having the best possible TSH-experience. Together with the Front of House Manager, Hotel Manager and the team of community hosts, you’ll be responsible for running and supervising every aspect of our hotel operations. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. As you can tell, this goes way beyond your old-school hotel: you are the hotel’s super-skilled connector and responsible for the hotel’s seamless and smooth running. In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You’ll supervise and work together with our front of house staff to assist our guests in all their needs. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or making great new connections, it’s up to you to spread the TSH magic! You know about our product offering and how to (cross-)sell these products to our guests Any guest or team member question or complaint that comes in, you handle it like a pro. This also goes for any technical issue that may occur You’re awesome at keeping an overview of all things happening at the hotel and know how to keep a cool head in sticky situations You love to share your TSH-wisdom. When team-members have questions or need assistance, you come to their rescue! You’re the internal TSH networker. You connect with your guest community and know exactly what's going on at all times and how to cater to their needs Have fun! Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about Who You Are You have a flexible, hands-on, motivated and positive approach You have at least 1 year of hotel experience or team leading experience You’re the internal TSH networker. You connect with your guest community and know exactly what's going on at all times and how to cater to their needs You always have a helicopter view and know exactly when to be where and how to best assist the team You love responsibility and handle stressful peak periods like a pro You have good communication skills in English (Speak any other languages? The more the merrier!) You’re hard working, responsible and have a “let’s do this!” mentality You build, lead and inspire motivated, happy teams like a natural You’re legally allowed to work in the UK What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Your Mission Should You Choose To Accept It: As our Business Development Manager you drive the growth and expansion of TSH by identifying and pursuing new business opportunities, establishing strategic partnerships, and increasing revenue through the acquisition of new clients. You believe in the unlimited possibilities of our multiproduct brand and see endless commercial opportunities to drive our business forward. You recognize the power of our B2B community and can motivate your network in using TSH to the fullest benefit for both. You are curious by nature, proactive, and always looking to meet new people! In Case You Do Not Know Who, We Are (ahem): Redefining hybrid hospitality since 2012, TSH (The Social Hub) sets standards on a global scale. Offering a community-driven, socially inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym, rooftop bar facilities, and coworking for every demographic, the company’s success is unprecedented. With 22 hotels in 8 countries, The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn, and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone. What You'll Do You'll conduct market research and analysis to identify potential business opportunities, target markets, and customer segments. You'll stay updated on industry trends, market changes, and competitor activities to identify new leads and emerging markets. Your proactive approach will lead you to seek out and generate new business leads through various channels, such as networking, cold calling, referrals, and attending industry events. You'll develop and implement effective lead generation strategies to create a pipeline of potential clients. You'll work with and give direction to the digital marketing team on online lead generation campaigns. You'll engage with prospective clients through phone calls, emails, presentations, and meetings to introduce the company's products or services. You'll build and maintain strong relationships with key decision-makers, influencers, and stakeholders to enhance the likelihood of successful business partnerships. Who You Are: You have a Bachelor's degree You have at least 8 years of relevant work experience You can operate with little oversight, not dependent on consultants for content, and comfortable rolling up your sleeves when creating a dynamic team culture. You'll set an example through a professional, friendly attitude towards your team and community. You'll lead by example, with the TSH brand values in mind & demonstrate exceptional product knowledge to deliver the expected results. You'll be responsible for your own personal planning and work organization. You'll demonstrate excellent problem analysis skills and decision making. You have a proactive, hands-on mentality, as well as the drive and ambition to grow with the organization. You are a true connector and can get your foot in the door with target companies. You are super organized, accurate, and bursting with energy You are fluent in English (written and spoken); any other language is a plus! You are eligible to work in the UK What Do We Offer You? The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities We’re not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts on all our properties in Europe and not just for you, but also for your friends and family! The freedom to work remotely or to come to the office – whatever suits you best! A wonderful workplace to call home - full of events, fun-loving colleagues, and of course all of the other amazing salary and benefit stuff Where people come together, committed to providing the best space, experience, and co-working space for our community and even more so, the people who work for The Social Hub. With everything from mental health support to leadership training and more, we are here to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics are what make us different, so come as you are.