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About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties - Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations. - Provide advice, information and support to the residents. - To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc. - Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached. - Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person. - Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion. - Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records. - Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting. - Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further. - Attend professionals meetings (where appropriate). - Assist in the transfer of individuals between agencies and services. Health and Safety - To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility. - To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity - To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace. - To be tolerant of differences and use respectful language. - Ensure professional standards and boundaries are clear. - To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker - 5 days of work a week - Annual Salary with the option for overtime if you wish - Annual Salary review with the option to be suggested for a one-off bonus - Bank Holiday extra pay - Christmas gift card - Pension scheme - Predictable rota, you are able to know your days off months’ in advance - 28 days of holiday per year - Friendly and collaborative work team - A team that is making a difference with extremely challenging and complex children/ young people - £20 per month towards a car wash if you provide business cover and drive the residents - Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £29,061.50 per year Benefits: - Company events - Company pension - On-site parking - Sick pay Physical setting: - Care home - Residential home Shift: - 8 hour shift - Day shift - Night shift Work Location: In person
At Victoria Park Hall Day Nursery we are searching for someone very special to come on board and take a firm hold of the reins in this brand new Full Time, All Year Round Nursery Manager position! We are a small but perfectly formed family run nursery with a maximum of 42 children in the setting per session, located in the beautiful and well maintained Victoria Park. We have recently transitioned from sessional childcare to full day-care & we are looking for a dedicated & professional person to drive the business model forward. A full & relevant Management qualification is required for this role, alongside a min level 3 in childcare. You will be someone who is dynamic, has the ability to robustly lead & also work as part of a team, be able to use your skills & initiative and time manage your day and the staff effectively to ensure the smooth running of our nursery. Having worked within a similar role in a childcare setting is essential. You will be someone who is mature, experienced and focused on delivering excellent standards of childcare with a natural ability to communicate well with others, lead from by example, as-well as working as part of a team and always be willing to go above and beyond to meet the needs of the nursery. As we are a small setting, This role has an element of covering for illness and holidays in the rooms working with the children and staff. This is a rare & exciting opportunity to join a well established team and to work closely with the Nursery Deputy Manager and the Nursery Director. The setting has an excellent reputation and we want to maintain the excellent standards that the nursery has already been accredited with. Location: Rawmarsh, Rotherham Salary: Dependant on qualification and experience. Hours: 40hrs p/wk Monday – Friday between the hours of 7:45am - 6:15pm on a rota basis matched with the team. Essential Requirements ~ Possess excellent management strategies & skills to oversee and carry out administrative duties, manage budgets efficiently ensuring financial health is stable, collate salary data each month, and take a lead on marketing to attract new families to the nursery. ~ Enhanced DBS certificate/ Clean criminal record ~ Food Hygiene Certificate ~ Paediatric First Aid certificate ~ Advanced Safeguarding children certificate ~ At least 3 years experience managing a nursery & staff ~ Level 3 CACHE minimum Level 4/5/6/7 advantageous ~ Must have excellent communication skills & can confidently deal with all parents, other external agencies & the LA ~ Has excellent computer skills and can manage anOnline nursery system. ~ Has experience of invoicing and spreadsheets ~ Has experienced an Ofsted inspection and carried out a learning walk. ~ Has vast knowledge of the EYFS, Health & Safety, OFSTED legal requirements Advantageous requirements: ~ Previous invoicing experience ~ Policy Writing ~ Previous disciplinary proceedings experience ~ Stock Check and ordered supplies In addition to the above - We are also looking for someone who.... - Has a warm smiling face that makes every child feel special. - Is able to laugh at jokes they don't understand, or don't find funny! - If a child requests that they be a captain of a pirate ship, they will be the best pirate captain they can be! - Feels comfortable telling everybody in the same room as them that they are going to the toilet! - Doesn't require the ability to be able to sing in tune, but must have the confidence to sing out of tune in front of a crowd. - Must be able to distribute warm hugs, as and when required. - Must possess the skills required to rapidly count the heads of numerous moving small people. This is of the utmost importance. - Must be comfortable entering public places on the way home from work, with unknown substances on their clothing. *Must have a high level of comfort talking about bodily functions. - Must have the ability to pretend to eat playdough creations realistically. This is an essential requirement along with drinking numerous cups of pretend tea. - Must have the ability to read a ten page story, upside down, with at least 4 interruptions per page. - Must be prepared to have lots of fun in the work place. Laughter is something you can expect to engage in for a large part of your working day. - Loves being outside come rain or shine. At Victoria Park Hall we love the great outdoors. - Finally, you must be prepared to feel loved, special and important to many young children and their families. There is simply no other job quite like it. If the above sounds like you, and you think you fit the criteria, we would love to hear from you!
This is a one off job you can do at home. We are looking for just four researchers to review and test our courses as par ot our internal quality assurance process. As part of the research you will take a regulated distance learning course (in Climate Change, Mental Health First Aid, Digital Promotion for Business or Specific Learning Difficulties) and then feedback to us on the platform (will be online or via workbooks), course and administrative process. You will receive the qualification worth £300 free of charge and we will pay you a fixed fee of £50 for your feedback which will take less than an hour.
Job Description: Private Tutor for Primary School Children with SEND and SEMH Position: Private Tutor Location: Flexible (In-person or online) Hours: Part-time or full-time, based on availability Salary: Competitive, depending on experience and qualifications Role Overview We are seeking a compassionate, patient, and experienced private tutor to provide one-on-one teaching support for primary school children with Special Educational Needs and Disabilities (SEND) and Social, Emotional, and Mental Health (SEMH) challenges. The tutor will focus on delivering personalized learning plans, fostering academic progress, and building confidence in a supportive and nurturing environment. Key Responsibilities 1. Personalized Learning Support: • Design and deliver tailored lesson plans that address the individual learning needs and abilities of each child. • Support core primary subjects (e.g., literacy, numeracy, and science) while incorporating the child’s interests to enhance engagement. 2. Emotional and Social Development: • Build positive relationships to establish trust and a sense of safety. • Use strategies to support the child’s emotional regulation and social interaction skills. • Create a calm and structured learning environment that reduces anxiety and promotes focus. 3. Progress Monitoring and Reporting: • Assess and track the child’s progress, adjusting teaching methods and goals as needed. • Provide regular updates to parents/carers, including detailed progress reports and strategies for at-home support. 4. Collaboration with Professionals: • Work closely with parents, schools, and other professionals (e.g., therapists, SENCOs) to ensure a cohesive approach to the child’s education and development. 5. Incorporating SEND Strategies: • Implement appropriate teaching techniques such as scaffolding, multi-sensory learning, and the use of visual aids. • Use assistive technology or tools, as required, to support learning. Qualifications and Skills Essential: • Proven experience working with primary school children, particularly those with SEND and SEMH needs. • Understanding of individualized education plans (IEPs) and effective intervention strategies. • Excellent communication and interpersonal skills to engage children and liaise with parents and professionals. • Patience, empathy, and adaptability to cater to diverse learning styles and challenges. • Knowledge of safeguarding and child protection policies. Desirable: • Relevant teaching qualification (e.g., PGCE, QTS, or equivalent). • Additional training in SEND/SEMH (e.g., Autism Spectrum Disorder, ADHD, trauma-informed approaches). • Experience with assistive technology or therapeutic techniques (e.g., sensory integration, play therapy). Benefits • Opportunity to make a meaningful difference in a child’s life. • Flexible working hours and location. • Access to ongoing professional development and training opportunities. • Supportive and collaborative work environment. How to Apply If you are passionate about helping children with SEND and SEMH reach their full potential, we’d love to hear from you. Please send your CV and a cover letter detailing your experience and suitability for the role This role offers the opportunity to provide vital support and help shape a brighter future for children with unique learning needs.
Company : Tender Heart Support Services Ltd. Location: London Working Hours: 37.5 hours per week Salary: £12 - £20 per hour (dependent on experience) Annual Salary £23,400 to £39,000 Start date : Immediately About Us: Tender Heart Support Services Ltd is dedicated to providing high-quality, compassionate care to individuals with varying needs. We aim to foster independence, enhance quality of life, and empower individuals to lead fulfilling lives. We are currently seeking an enthusiastic, dedicated, and empathetic Independent Living Support Officer to join our team and help our service users achieve their personal goals. Role Overview: As an Independent Living Support Officer, you will play a key role in supporting individuals with day-to-day activities to enable them to live as independently as possible. This may include support individuals to carry out their personal care, household tasks, supporting social inclusion, and promoting overall wellbeing. Key Responsibilities: · Provide support for individuals in their homes, promoting dignity and independence. · Encourage them to carry out their daily tasks such as, cooking, cleaning, and shopping. · Help individuals manage their finances, including budgeting, paying bills, and keeping track of personal expenses. · Encourage and facilitate social activities, ensuring service users engage in community events or leisure activities. · Support individuals in attending appointments, social gatherings, or recreational activities to promote social inclusion. · Maintain accurate records of service user progress and report any concerns or changes to management. · Offer emotional support and companionship, helping individuals build confidence and cope with challenges. · Listen and provide reassurance or guidance when necessary. · Maintain accurate and up-to-date records of the service users’ care and progress. · Report any concerns or changes in the health or wellbeing of service users to senior staff or healthcare professional. Essential Requirements: · Previous experience in a similar support or care role is desirable. · A passion for supporting individuals to live independently. · Strong communication skills and the ability to work as part of a team. · Patience, empathy, and understanding of individual needs. · Ability to maintain confidentiality and work within safeguarding protocols. · A flexible approach to working hours. · Desirable Qualifications: · NVQ Level 2 or 3 in Health and Social Care or equivalent. · First Aid and/or Manual Handling certification (preferred but not essential). What We Offer: · Competitive salary and benefits package · Opportunities for career growth and development with comprehensive training · A collaborative and supportive team environment · Flexible working hours · Plus other company benefits, such as health insurance, travel allowances · Supportive and friendly team environment. · Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements. This post is subject to an Enhanced level check by the Disclosure & Barring Service (DBS). We look forward to hearing from you! Closing Date 5th February 2025
Job Title: Semi-Independent Placement Support Worker Location: Ashford and Maidstone, Kent Job Type: Full-time, Permanent (Shift-based) Salary: Negotiable depending on experience. Job Overview: As a 24-Hour Semi-Independent Placement Support Worker, you will provide practical and emotional support to young people age 16 - 18 year old placed in semi-independent living settings. These individuals may include young adults and those transitioning from care settings. You will be responsible for ensuring the individuals' safety, well-being, and helping them develop independent living skills. This role will involve a combination of day and night shifts, including weekends, to provide consistent care and support. Key Responsibilities: Support and Empowerment: Assist individuals in achieving personal goals and developing independent living skills, such as cooking, cleaning, budgeting, personal care, and time management. Encourage and support clients in decision-making and problem-solving to increase independence. Promote the emotional, psychological, and social well-being of the individuals, ensuring they feel respected and valued. Monitoring and Reporting: Observe and record the progress, challenges, and achievements of each individual. Ensure accurate records are maintained as required. Provide regular updates to senior staff or case managers regarding any significant changes in the individual's needs or behavior. Report any incidents, safeguarding concerns, or issues promptly in accordance with policy and procedures. Health and Safety: Ensure a safe living environment for all individuals, complying with health and safety regulations. Respond to emergencies and manage crises, using de-escalation techniques and following procedures. Skill Building and Social Inclusion: Support individuals in accessing community resources and social activities to encourage social interaction and integration. Work with individuals to improve life skills such as communication, problem-solving, and personal development. Collaboration and Teamwork: Work as part of a multidisciplinary team, including social workers, psychologists, and healthcare professionals, to ensure holistic care for each individual. Attend team meetings and contribute to care planning, reviews, and updates. Shift-Based Work: Provide 24-hour support, including day shifts, waking night shifts, and sleep-ins as required. Ensure continuity of care during all shifts, maintaining high standards of practice and consistent support. Qualifications & Experience: Essential: Experience in care, support work, or a related field, ideally within semi-independent living or supported accommodation. Knowledge of safeguarding policies and procedures. Excellent communication skills, both written and verbal. Ability to work flexibly and as part of a team. Understanding of the importance of confidentiality and respecting privacy. Ability to manage challenging behaviour and difficult situations. Desirable: Relevant qualification in health and social care (e.g., NVQ Level 2 or 3, Diploma in Health & Social Care). First aid certification. Experience supporting individuals with learning disabilities, mental health conditions, or other specific needs. Personal Qualities: Compassionate, patient, and empathetic. Resilient and able to manage stressful situations. Proactive and able to work independently with minimal supervision. Strong organisational skills and attention to detail. Additional Information: A valid DBS (Disclosure and Barring Service) check will be required for the successful applicant. The role involves shift work, including evenings, weekends, and potentially sleep-in shifts. If you are passionate about empowering individuals and helping them achieve their full potential, we encourage you to apply and join our dedicated team.
Job Title: Outbound Customer Services Advisor Location: South Marston, Swindon Contract: Initially temporary with permanent potential Salary: Up to £12.50 per hour Hours: Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. We are seeking an energetic, passionate, and highly motivated Customer Service Advisor who is committed to helping people with their hearing needs. This individual will make outbound calls to both new and existing customers, maximising booking opportunities, while occasionally handling inbound calls. The ideal candidate will exhibit excellent communication skills, a customer-focused mindset, and a genuine desire to assist others. Success in this role requires enthusiasm, compassion, and the ability to thrive in a fast-paced environment. This position combines proactive outreach to potential customers with exceptional service and support for inbound enquiries. Principle Accountabilities Outbound Sales: - Engage with new leads to initiate conversations, focusing on scheduling private hearing tests with our Hearing Aid Dispensers, while identifying upselling opportunities where appropriate. - Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. - Identify customer needs and propose suitable solutions. - Consistently achieve and exceed assigned targets and KPIs. - Maintain accurate and detailed records of calls and sales activities in the CRM system. - · Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: - Handle incoming calls from customers with a proactive approach to understanding their requirements. - Resolve customer concerns promptly and effectively, maintaining high levels of satisfaction and encouraging positive Trustpilot reviews. - Provide professional and courteous service to both new and existing customers via telephone and email. - Identify opportunities for lead generation during customer interactions. - Perform occasional administrative tasks as required. About you You will have: - Proven experience in a sales role, ideally with both inbound and outbound responsibilities. - Excellent verbal communication and active listening skills. - Strong negotiation and persuasion abilities. - Proficiency in basic IT systems, including customer databases, email, and Microsoft Office applications. - Familiarity with CRM tools and sales software (e.g., Salesforce, HubSpot, or similar). - A proven ability to thrive in a target-driven environment. - High levels of organisation and attention to detail. - Resilience and the ability to handle rejection in a professional manner. - Experience within a healthcare setting is desirable. In addition to the principal accountabilities listed above, you may be required to undertake other duties from time to time, ensuring compliance with company policies, procedures, NHS guidelines, and current legislation at all times.
Job Title: Early years Level 3 Qualified Staff and Activities Leaders required to join Magna’s Continuously Growing Team. Location: Basingstoke (RG22, RG22, RG23 and RG24 ) Job type: - Part-time, Permanent, Monday – Friday. - Breakfast Club – 7.30am – 9am (1hr 30min) - and / or - Afterschool Club – 2.30pm – 6pm (3hrs 30mins) - Time may differ slightly for different Sites. - Pay: £11.50-£13.00 per hour (dependant on experience and qualifications) About Magna Groups Enterprises Ltd: Magna Groups are a provider of Breakfast, Afterschool and Holiday clubs in various locations around South and West London and Hampshire. Catering for 5 -11-year-olds to provide them with a safe and fun environment away from home. Magna's Ofsted registered Camps and Extended Schools provides children and young people the opportunity to participate in a wide variety of specially designed activities that will truly inspire, captivate and keep them wanting to come back for more. We are seeking new dedicated and enthusiastic Childcare / Activities Assistants / Play Workers to join our team continuously growing team, providing a safe and engaging environment for children to learn and play. Ideal Candidate The ideal candidate will have a passion for working with children and the ability to communicate effectively with both children and their parents. This role is essential in supporting children's development through play, ensuring they have a positive experience while in our care. We are looking for individuals who enjoy working with children and leading fun activity sessions, that will INSPIRE, CAPTIVATE and ENGAGE. Role Overview: We are looking for enthusiastic and dedicated Childcare / Activities Assistants / Playworkers to join our team at one of our Southwark sites. In this role, you will support the planning and delivery of a variety of fun, creative, and educational activities for children. You will work closely with other team members to ensure that all children have an enjoyable, safe, and supportive experience. A Successful Candidates Responsibilities: - Support the planning, implementation, and facilitation of various activities for children of different age groups. - Prioritize the safety and well-being of children at all times. - Create an inclusive and nurturing environment that promotes children’s growth and development. - Promote active involvement and collaboration among children. - Observe and support the social, emotional, and physical development of children. - Help maintain a clean, safe, and orderly activity space. - Foster positive relationships with children, parents, and team members. - Ensure all activities adhere to health and safety regulations. Role Requirements: - Previous experience working with children in play, educational, or recreational environments is essential. - A strong passion for supporting children in reaching their full potential. - A positive, enthusiastic, and proactive approach. - Effective communication skills and the ability to engage both children and team members. - Understanding of safeguarding procedures and child protection policies. - Capability to work independently as well as collaboratively within a team. Desirable: - A qualification in Playwork, Childcare, or a related field (e.g., NVQ Level 2 or 3 in Playwork, Childcare or similar). - Paediatric First Aid training. A Successful Candidates Responsibilities: - Support the planning, implementation, and facilitation of various activities for children of different age groups. - Prioritize the safety and well-being of children at all times. - Create an inclusive and nurturing environment that promotes children’s growth and development. - Promote active involvement and collaboration among children. - Observe and support the social, emotional, and physical development of children. - Help maintain a clean, safe, and orderly activity space. - Foster positive relationships with children, parents, and team members. - Ensure all activities adhere to health and safety regulations. What We Offer: - A supportive and friendly team environment. - Opportunities for personal and professional development. - Chance to make a real difference in the lives of children and young people. If you are passionate about working with children and want to be part of a creative and exciting team, we would love to hear from you! We are committed to safeguarding and promoting the welfare of children. All positions are subject to an enhanced DBS check. We look forward to hearing from you! Work Location: In person
We are seeking a youthful and enthusiastic health support worker to be employed in a care home, assisting clients with Learning Disabilities and Autism. The responsibilities include aiding them with appointments, shopping, and cleaning. Training will be given.
Job Summary : We are seeking compassionate and caring professionals to provide basic care to all service users within the NHS and other care settings under the direction of the Registered Manager. Our Healthcare Assistants help nurses and doctors at various hospitals, by offering the highest standards of personal care and support to patients. You will be expected to participate / provide a full range of activities to meet the emotional and psychological and social needs of the service users and to assist in the provision of high standard individualised care, under the supervision of the registered nurse/practitioner and other healthcare professionals. Responsibilities: To encourage independence in service users within the scope of their individual needs to provide personal care as appropriate to service user’s needs to maintain the high standard of care with regards to service user’s personal rooms and property to support service users and their relatives with their needs to report to the Registered Manager to any changes to the service user’s condition to facilitate clear communication channels to use resources economically in appropriate ways to maintain accurate records to ensure correct and safe use of equipment, adhering to the Health & Safety guidelines to report defects of equipment etc to the Manager to work within approved guidelines, procedures and policies of the care setting to attend statutory training sessions and those designed to assist in your personal development to pursue where possible NVQ training to assist in activities for the service users Washing and dressing patients and aiding in their personal hygiene Assisting patients to access and use toilet facilities Serving meals and helping to feed patients Helping patients to safely move around Assisting with bed making, cleaning tasks, errands, or general duties Collecting pathological specimens e.g., Urine, faeces, sputum Making patients and their families feel comfortable Monitoring and reporting patients conditions by taking temperatures, pulse, respirations and weight measurements Health and Safety: It is the general duty of every employee to take reasonable care for the health and safety of themselves and others, including the use of necessary safety devices and protective clothing. To co-operate with Management in meeting its responsibilities under the Health and Safety at work act 1974 and subsequent additions. Any failure to take such care or any contravention of safety policy or managerial instructions, may result in disciplinary action being taken Confidentiality: All staff are required to respect confidentiality of all matters that they learn relating to their employment, other members of staff and to third parties visiting the Home. Variation: This job description is not exhaustive and may be reviewed / changed with the job holder according to the needs of the care setting and requirements of the service users. Job Type: We consider both Part-Time and Full-Time applications, but you MUST be able to work a variety of shifts and days of the week as UHS operates a 24 hours a day service, 365 days of the year. Unfortunately, we cannot offer set days or set shifts e.g. nights only. Experience Care Assistant: 1 years (Required) Desirable Acute hospital setting HCA experience Volunteer sector Teaching Assistant Nursing home carer Experience in a caring role Understanding of acute hospital environment and the role of HCA Personal qualities Essential Ability to cope with fluctuating demands and pressures of the role Good interpersonal skills Ability to deal with a range of difficult situations Empathy, Patience, dependability and motivation Special requirements Essential Able to cover a full range of shifts the role requires Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.