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About the job Company Description We are looking for a so-positive-it's-infectious Receptionist to join us at The Hoxton, Shoreditch. You will be responsible for providing a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return. The Hoxton, Shoreditch, is where The Hoxton was born. It’s where we first set out to do things a little differently, breaking rules about ‘the way things are done’. Originally a car park, it now offers 210 rooms, The Apartment, our meetings & events concept, and an open lobby, café & restaurant where you can feel the hustle and energy of Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description What you'll do... Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to. Deal with in-house guests’ requests, recording all feedback as per our standard operating procedures. Responsible for ensuring the accuracy of guest billing, financial transactions and the Reception float. Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures. Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures. Ensures all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Maintain observation over guests and guest’s property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately. Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests. Ensure the Reception desk is clean, tidy and presentable at all times. You will be a member of the hotels’ crisis and fire teams. Qualifications What we're looking for... It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Job description Job Title: Trainee Dental Nurse Location: Harley Street, London Opening Hours: Monday to Friday: 8:00 AM – 5:00 PM About Us: Our expert dental team on Harley Street offers a wide variety of specialist services, including Endodontics, Orthodontics, Cosmetic Dentistry, and more. Located in the heart of London’s prestigious healthcare district, our practice provides care in a high-quality private environment. Home to some of the top NHS dental consultants, we ensure that you receive the best possible care. We cover all aspects of dental health, from dental implants to children’s dentistry and maxillofacial surgery. Our team is dedicated to exceeding the expectations of both referring dentists and patients. Our UK-based consultants undergo rigorous training, including five years of experience at leading NHS teaching hospitals across the country. We prioritise delivering excellent care while maintaining our patients' well-being. We focus on aesthetics and long-term solutions, helping patients make informed choices and reducing the need for short-term fixes. Our consultants are also involved in ongoing research, training, and the education of future dental professionals. We are centrally located in London’s West End, making our practice easy to access. Whether you are visiting us privately or as a referral from another dentist, we promise to offer the highest standards of care, equipped with the latest dental technology, all under one roof. About the Role: We are looking for a motivated and friendly individual to join our team as a Trainee Dental Nurse. This entry-level role is perfect for someone eager to start a career in dental nursing. No prior experience is required, but a strong desire to learn and pursue a recognised dental nursing qualification is essential. As a Trainee Dental Nurse, you will support our dental team with various clinical duties, helping to deliver high-quality care and ensuring the smooth operation of the practice. This role offers excellent opportunities for professional growth and development. Key Responsibilities: - Assist the dental team during procedures, ensuring tools and equipment are prepared - Maintain accurate and up-to-date patient records - Adhere to infection control procedures and maintain clinical standards - Handle radiographic tasks, including developing and filing x-rays - Assist with the maintenance and sterilisation of clinical equipment - Manage stock and materials within the surgery - Facilitate communication between patients and reception staff - Support additional tasks such as lab work and handling incoming and outgoing items Candidate Requirements: - Passionate about pursuing a career in dental nursing - Strong communication and organisational skills - Ability to work both independently and as part of a team - Positive, professional attitude with a focus on patient care - Willingness to enrol in or complete a recognised dental nursing qualification (NEBDN) - Right to work in the UK - Hepatitis B vaccination - Basic IT skills for managing patient records and appointments - NEBDN Letter of Enrolment - Enhanced DBS check What We Offer: - Attractive hourly rate - Paid holiday entitlement - Pension scheme - Health benefits, including gym membership, eye care, and healthcare - Mentorship and professional development opportunities - Career progression within the practice Skills and Qualities: - Excellent communication and interpersonal skills - Strong organisational abilities and attention to detail - Team-oriented and adaptable to a busy practice environment - Professional, patient-focused attitude - Passion for oral health How to Find Us: Our practice is located in the heart of London’s West End, at the Regent’s Park end of Harley Street. We are easily accessible from various transport links. Parking: There are several 'pay by phone' parking bays along Harley Street, as well as nearby underground parking garages for your convenience. How to Apply: If you are ready to start your dental nursing career, apply today! Successful candidates will be invited for an initial phone interview, followed by an in-person interview at our Harley Street clinic. An immediate start is available for the right candidate. Join us in the heart of London’s healthcare district and take the first step towards a rewarding career in dental nursing!