Hotel customer service jobs in RuislipCreate job alerts

Use your fun personality to welcome guests into our hotel’s restaurant and enjoy their meal as an F&B Team Member. Join us at London Heathrow Airport (T5) Premier Inn Hotel as an F&B Team Member and use your passion for customer service to its full potential. F&B Team Member –London Heathrow Air

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! • Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat., • Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions., • Maintain a comprehensive understanding of the company's products and services to assist customers accurately., • Document customer interactions diligently in the company’s CRM system for record-keeping., • Collaborate with team members to identify areas for improved service and share best practices., • Participate in training sessions to enhance product knowledge and service skills., • Contribute feedback and insights to improve service delivery and customer satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and interpersonal skills with a commitment to customer service., • Ability to work independently and manage multiple tasks effectively in a busy environment., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a similar role is preferred., • Familiarity with CRM systems and customer support tools., • A proactive attitude, ability to adapt, and eagerness to learn about new products and services., • Willingness to relocate to Greece., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

Hotel Chocolat in the United Kingdom is seeking a Customer Assistant to help guests find the perfect Christmas gifts, including the Velvetiser, while delivering excellent service. You will maintain high store and café standards, handle till transactions, processing refunds and exchanges, and support deliveries and stock replenishment as needed. The role offers career progression within a growing company. #J-18808-Ljbffr

We have a great opportunity for a Senior Weddings and Events Coordinator wanting to progress at an award-winning hotel in Hertfordshire! The hotel offers a wide range of meeting and event space which is ideal for day meetings, residential conferences or weddings for up to 100 people, together with 50+ bedrooms. The successful Senior Wedding and Events Coordinator will oversee the whole sales process from initial enquiry, to selling the venue via hotel show rounds, converting into a confirmed booking and detailed planning which is passed on to the operational team. The Senior Wedding and Events Coordinator will be focused on delivering a consistent and detailed service and have the ability to deliver exceptional customer service at all times. Exceeding expectations should be the norm! • A proven Weddings and Events Coordinator within the hospitality and events industry (2 years approx.) ideally in hotels, • Experienced in converting enquiries to bookings, • Able to up sell the hotels facilities and services, • Excellent communication skills with high levels of attention to detail, • Excellent knowledge of the local direct conference and banqueting market and third party, • Ability to work under pressure, • Organised, with proven time management and planning skills, • The hotel is offering the successful Weddings and Events Coordinator a salary of up to £26,000 PA., • Salaried 45 hours per week, 5 days over 7 including weekends and evenings as required, • The benefits also include free parking, discounted stays, discounted food and drink as well as lots of other fantastic benefits By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr

We're looking for an experienced and strategic We're looking for an experienced and strategic Head of Operations to lead the delivery of all Soft FM Services within a busy hospital environment. Harrow, London £68,000 per annum + benefits Full Time | Permanent This is a senior leadership position responsible for ensuring the safe, efficient, and high-quality delivery of services that directly support patient care, operational performance, and customer experience. You'll lead large teams, drive continuous improvement, manage key stakeholder relationships, and ensure contractual and regulatory compliance across all areas of responsibility. • Provide strategic and operational leadership across all Soft FM services., • Ensure services are delivered safely, efficiently, and in line with contractual, statutory, and regulatory requirements., • Lead, develop, and inspire large multi-disciplinary teams to achieve operational excellence., • Drive service improvement initiatives, innovation, and efficiency programmes., • Monitor and improve operational performance through KPIs, audits, and performance reviews., • Manage budgets, labour costs, and financial performance to deliver value and efficiency., • Build strong relationships with clients, senior stakeholders, and hospital leadership teams., • Ensure compliance with Health & Safety, Food Safety, and Infection Prevention & Control standards., • Lead operational change, mobilisation activity, and transformation projects., • Foster a culture focused on customer service, accountability, engagement, and continuous improvement., • Significant senior operational management experience within healthcare, facilities management, contract catering, hospitality, or support services., • Proven experience leading large-scale, multi-functional operations., • Strong leadership and people development skills with the ability to inspire high-performing teams., • Excellent stakeholder management and relationship-building capabilities., • Strong commercial awareness with experience managing budgets and operational performance., • Experience delivering continuous improvement and transformational change., • Excellent communication, organisational, and problem-solving skills., • Ability to operate effectively in a complex, fast-paced environment., • Experience within a healthcare or NHS environment., • Knowledge of Soft FM operations and service delivery models., • Understanding of Infection Prevention & Control requirements and healthcare compliance standards., • Experience managing large outsourced service contracts., • Relevant qualifications in operations, facilities management, hospitality, or business management. This is an excellent opportunity for an ambitious operational leader to take ownership of a significant Soft FM portfolio and play a key role in delivering outstanding services within a major healthcare environment. • Contributory pension scheme, • Grow your career with our Career Pathways and MyLearning programmes, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets to enjoy your favourite blockbuster, • Receive cash rewards every time you spend and use them on a wide range of brands, • Un-wind with us with free wellness, mindfulness and exercise classes, • You can share all discounts and offers with your friends and families Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/0709/93128001/52807888/STC #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! #J-18808-Ljbffr

Repair Technician Uxbridge, London Warehouse Role Company Benefits: Private Healthcare after 12 months service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview The Repair Technician is responsible for facilitating and conducting repair of Encore owned equipment and supports equipment transportation, scanning, tracking, internal billing and other warehouse functions. This position is responsible for implementing & overseeing quality control (QC) processes and updates the Service Central database in a timely and accurate manner. Additional responsibilities include maintaining spare parts inventory, documenting the repair process, and providing overall assistance to internal and external team members. The Repair Technician will report to the Senior Repair Technician or Warehouse Supervisor. Key Job Responsibilities Equipment Maintenance · Drive Results - Perform technical & cosmetic repair and maintenance on Encore equipment and road cases. Includes show related items and facility related items. · Support all Quality Control processes and procedures. · Design and build miscellaneous equipment or devices to increase performance of existing products or add value to existing equipment. · Maintain relationships with vendors and order necessary parts to complete repairs. · See the Bigger Picutre - Visit Encore hotel locations to inspect gear and identify items in need of repair. · Establish and provide reporting on key repair metrics and ROI · Purchase shop related items. Technology Advancements · Research and test new equipment. · Prepare synopsis of benefits, costs, and downfalls of new equipment. · Continually looks for product advances and manufactured related problems with equipment. Customer Service: · Deliver World Class Service - Provide excellent service and strive to exceed the expectations and needs of internal and external customers. · Value People - Maintain positive relationships with Encore teams through effective communication and excellent service. · Inform internal and external customers on repair status · Produce reports on key repair metrics, as necessary. Equipment Handling and Tracking: · Pick, scan, and stage outgoing equipment for transport. · Sort, scan, and perform QC on incoming equipment. · Re-shelf equipment after gear is sorted and QC process completed. · Perform annual physical inventory of equipment. · Load and unload equipment from vans, trucks, and tractor-trailers. · Assist with equipment deliveries or on show site as directed. · Keep work area orderly. Systems Knowledge: · Understand company processes and follows procedures. · Do the Right Thing - Complete system entry and paperwork in a timely and accurate manner. Job Qualifications · Minimum of an associate's degree, diploma or equivalent in a related technical discipline · 1+ years of experience in component level fault isolation and repair. · Experience in the repair of professional/semi-professional A/V and lighting equipment (or consumer electronics) is a definite plus. · Demonstrate ability to troubleshoot and repair analog and digital circuitry to the component level. · Ability to competently use test-equipment such as DMM, oscilloscope, and signal generators. · Clean soldering/DE soldering skills on both thru-hole and surface mount components. · Self-motivated, resourceful individual with the ability to work well independently and in groups. · Good mechanical skills. · Basic computer/Microsoft Office (Word, Excel) skills. · Ability to take direction & communicate with managers and subordinates. Competencies Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Instills Trust • Safety Conscious Drive Results • Action Oriented See The Big Picture • Tech Savvy Value People • Communicates Effectively TPBN1_UKTJ

Responsible for supporting the Technical Events Manager with all audio visual services duties in the assigned location. Acts as a liaison between the Operations and Sales teams. Maintains a profitable location while controlling costs and achieving the overall goals of the organisation, where appropriate. This role reports to the Technical Event Manager or Cluster Operations Manager or Area Manager. Operations Management • Directs the operations team on daily equipment setups and strikes., • Drive Results - Ensures appropriate business levels will be accommodated by scheduled staff members and delegates tasks appropriately., • Delivers World Class Service by mentoring and supervising operational staff to provide outstanding customer service, ensuring that room sets are completed according to the company’s standards., • Establishes excellent working relationships with hotel/venue staff and executives, team members, neighboring locations and all vendors., • Utilises the billing system to coordinate invoicing activities and ensures accuracy., • At times, attend operational venue meetings such as daily stand‑up meetings with venue operations staff, • Promote a healthy and safe working environment at all times, ensure that all HSE guidelines are properly implemented, and provide feedback to the Health and Safety Manager on all HSE issues at the venue. Asset Management • Ensures that inventory control procedures are followed to maintain proper inventory levels while also maintaining safety, security, and quality assurance of all gear., • Manages the on‑site equipment inventory and sources internal gear from other locations before subrenting externally., • Ensures that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel., • See the Bigger Picture - Keeps the inventory in good working condition and acts quickly to have gear repaired as necessary., • Researches and remains current on new technology and equipment to purchase. People Development • Maintains a positive employee relations environment for all team members., • Value People - Manages staff to support the growth of the business and accomplish the organisational goals., • Provides focused and continued coaching to develop the skills of team members., • Manages HR activity including selection, performance management, and training and development, where appropriate., • Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards., • Do the Right Thing - Supports property‑wide training programmes including but not limited to Safety, Educational and Employee Enhancement programmes., • Recommends team members for additional training opportunities as needed. Disclaimer: The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Qualifications • High School Diploma, or equivalent is required. Bachelor’s degree is preferred., • 3+ years of audio visual experience, • 1+ years of supervisory experience, • Working knowledge of audio visual equipment in a live show environment, • Experience handling pre‑planning and operations of large audio visual events, • Proficiency with the use of computer hardware, • Proficiency with computer software and programs, including the Internet and Microsoft Office, • Effective leadership abilities and customer satisfaction focus. #J-18808-Ljbffr

Hotel Kitchen Team Member – London Uxbridge Town Centre Premier Inn. Some of our best Kitchen Team Members joined us from supermarkets, cafés, pubs, restaurants, warehouses and customer service jobs. This could be your first kitchen job or you may have worked in hospitality before.

As an organisation we deliver over 100 services, providing support to thousands of customers each year. Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open up new opportunities for the customer;. Enjoys social int

West Lothian Council are committed to far reaching changes to the way we deliver our Education Services. Our dedication is demonstrated by the whole council achievement of the Investors in People Standard and always aiming a little higher in our service delivery and improvements.

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

Care Assistant job in Peterhead, Aberdeenshire (AB42).Are you looking for care assistant jobs in.At Newcross Healthcare, we have spent 30 years delivering trusted, compassionate care in local communities across the UK.We are now hiring exceptional carers to join our team in Peterhead.If you take pri

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you. You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available. Your

Live for great customer service. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right hel

Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. Job title: Customer Service advisor. Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers.

Passionate about health & beauty and customer service. At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

At CCH Group, we’re more than a care provider – we’re a passionate community dedicated to driving the sector to new heights with a history of doing so.Founded in 2009, we’ve grown into the nation’s largest care company, with over 260 locations and 14,000 care professionals delivering 1.Fle

Childrens Residential Support Worker Temp to Perm 39 hours per week | £12.Immediate starts available We are currently recruiting for a Childrens Residential Support Worker to join a residential home supporting children aged 513 years with emotional and behavioural difficulties (EBD).This is a

We are currently recruiting for a Warehouse Operative (Fine Art, Antiques & Bespoke Furniture) Location: Close to Heathrow Hours: Monday to Friday, 8:00am - 5:00pm Overtime and weekend work available We are looking for an experienced Warehouse Operative to join a specialist team handling f

Your ability to influence along with your persuasive nature will aid your success in this role; with bags of energy and enthusiasm you'll be a confident go-getter who is passionate about delivering an exceptionally high level of customer service. Deliver an exceptionally high level of service Workin

Could you be the reason someone smiles?.Join us as a Home Care Assistant and make a real difference while building a rewarding career in care No experience necessary.Please note: This post is restricted to female applicants only as a Genuine Occupational Requirement (GOR) under Schedule 9, Part 1 o

Were looking for caring, positive people to join our team and help us provide personalised care and support to residents and people who use our services.

The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight. As a Driver and Branch Sales Assistant, you'll be committed to deli

Job Description Package Description: /n The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. About the Service /n Pinecroft is our specialised residential home where we support autistic adults who has a variety of m

Are you are looking for your next social care role, want to use your experience and get that feel-good reward? If so, then we would love to hear from you! Support Worker - Full Time 39 Hours Rainham, Kent £25,845 per annum + £1,800 per annum on completion of probation & assessment Shift patterns �

Company Description Discover CCH At CCH Group, we're more than a care provider – we're a passionate community dedicated to driving the sector to new heights with a history of doing so.Founded in 2009, we've grown into the nation's largest care company, with over 260 locations and 14,000 care profe

The successful candidate will join the team working across our two School of Science Administration Hubs which are the main service points for all Mathematics, Physics, Computer Science, Chemistry, Natural Science and Foundation students and the Maths Learning and Support Centre (MLSC).

The role involves receiving, picking, packing, labeling and processing orders for UK and international customers, with 40 hours per week on rotating early and late shifts.

Mencap in Borehamwood is seeking a Part-Time Support Worker to join our dedicated team.You will support individuals with learning disabilities with daily activities and emotional support, helping them live independent lives within a welcoming, inclusive environment.The role is permanent and part-tim