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Hire Desk Controller Trafford Park, Hybrid working, 3 days per week in office Various roles available At HSS ProService Marketplace, we’ve built a smarter way for businesses to get the tools, equipment, and materials they need to get the job done. Our online marketplace connects customers with trusted suppliers quickly and easily, helping businesses across the UK work faster, smarter, and more sustainably. We’re now looking for a confident, customer-focused Hire Desk Controller to join our growing operations team. You’ll play a key part in managing customer enquiries, coordinating hire orders, and making sure everything runs smoothly from start to finish. The impact you’ll have: As a Hire Desk Controller, you’ll be at the heart of the action—working closely with customers, suppliers, and our internal teams to make sure every hire order is delivered on time, within budget, and to the highest standard. Your attention to detail and problem-solving skills will help keep operations running smoothly and customers coming back. A typical day: • Manage and process customer orders with accuracy and care, • Collaborate with operations and logistics teams to ensure timely equipment delivery, • Build strong relationships with customers to understand their needs and deliver solutions, • Use your product knowledge to upsell and cross-sell across different service lines, • Help customers navigate our digital platforms for faster, simpler ordering, • Handle all customer requests and logistics queries within agreed SLAs, • Coordinate third-party carrier movements and ensure deliveries are completed as planned, • Prioritise preferred suppliers in line with contracts to maintain positive margins, • Negotiate with suppliers when needed to improve rates and maximise value, • Keep customers informed about our full range of products and services, • Meet and exceed key performance targets, including completion rates and profitability What you’ll bring: • Experience in a Hire or Building Materials environment (preferred), • Excellent customer service skills and a genuine focus on delivering great experiences, • Strong communication and relationship-building skills, • Confidence working in a fast-paced environment with multiple priorities, • High attention to detail and strong organisational skills, • A proactive, can-do attitude with the resilience to get things done, • A full driving licence is desirable but not essential What you’ll get back: Join a forward-thinking team that's committed to transforming how businesses operate, using the latest technology and a bold vision. If you're passionate about being part of an industry disruptor, this is the place to build your career. • Your birthday each year as annual leave to spend how you want to!, • One paid volunteering day each year to give back to your community, • Training and development opportunities to grow your career and skills, • Wellbeing and healthcare support - at work and at home, • A culture of revolution, driving digital change in a traditional industry, • Discounts and cashback on a huge range of perks including gyms, restaurants, and shopping, • Access to flexible benefits like Cycle to Work, Holiday Buy, Critical Illness Cover and more Different Perspectives, One Platform We’re not all the same, and that’s what makes us stronger. We believe great ideas come from different people, different experiences, and different ways of thinking. Whether you’re starting out, switching careers, or looking for your next big move - if you’ve got the skills and the drive, we want to hear from you. Not sure you tick every box? That’s okay. We’d still love to hear from you. If you’ve got any questions, email us at and one of our team will be happy to help.

Educating customers on our diverse divisions to enhance service value. Strong customer service experience and logistics knowledge. Making recommendations to customers and supporting the ordering process.

We are now looking to add a Customer Service Advisor to our team to handle customer requests, support any logistics queries and be the crucial link between our customers and suppliers. Our online marketplace connects customers with trusted suppliers quickly and easily, helping businesses save time a

As a Training, QA & Compliance Administrator, you will be an integral part of the administration team, providing day-to-day support within training accreditation guidelines and offering quality assurance support within an academic environment. Coordinate with Training Centres, Hotels and Onsite Trai

Contribute to process improvements across the Accounts Receivable function. At least 2 years’ experience in Accounts Receivable. Accounts Receivable Administrator (12 Months FTC).

Educating customers on our diverse divisions to enhance service value. Strong customer service experience and logistics knowledge.

A leading tool and equipment supplier is looking for a Customer Service Advisor to manage customer requests and logistics queries.This hybrid position requires strong customer service experience and excellent communication skills.Responsibilities include handling payments, prioritizing suppliers, an

A leading tool and equipment provider in Manchester is looking for a Customer Service Advisor to join their team in a hybrid role.The advisor will handle customer requests, support logistics queries, and foster relationships with suppliers.Ideal candidates have a solid customer service background, e

This role requires strong customer service and logistics experience along with excellent communication skills to build lasting relationships. A leading equipment services company in Manchester is seeking a Customer Service Advisor to manage customer requests and support logistics queries efficiently

A leading equipment service company in Manchester is seeking an Accounts Payable Administrator for a 12-month fixed-term contract. Candidates should have at least 2 years’ experience in accounts payable, strong Excel skills, and a customer-focused mindset.

Process colleague expense claims in line with HSS ProService policies.

A leading service marketplace in Manchester seeks a confident Hire Desk Controller to manage customer enquiries and coordinate hire orders.You'll ensure timely deliveries and maintain positive supplier relationships, making great use of your customer service and organizational skills.Previous experi

Actively listen to clients needs and apply the HSS sales process. Our people are what makes us stand out above the crowd at HSS ProService, and we would love to make you a part of our journey!.

A leading equipment service company is seeking an experienced Bid Manager – Pricing to lead pricing strategy and commercial modelling for high-value bids and tenders.This role requires proven expertise in pricing and commercial analysis, strong financial modelling skills, and excellent stakeholder

PATH current employees - please log in and applyPATH is a global nonprofit dedicated to achieving health equity.With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and sc

A reputable security company in the North East is seeking a full-time Security Officer to join their team.The role involves safeguarding premises and patrons, conducting routine patrols, ensuring compliance with venue regulations, and maintaining high standards of customer service.Ideal candidates w

Internal Communications and Brand Executive.Internal Communications and Brand Executive.Manchester, Trafford Park (Hybrid working, 1-2 days per week in office).Our online marketplace connects customers with trusted suppliers quickly and easily, helping them get the job done.Internal Communications a

A leading marketplace provider in the United Kingdom seeks a Field Sales Representative to manage customer relationships and drive sales in your designated area.Ideal candidates will have proven B2B sales experience and a consultative approach to selling.Join a forward-thinking team focused on innov

Manchester, Think Park (Hybrid).Our online marketplace connects customers with trusted suppliers quickly and easily, helping them get the job done.This is a strategic commercial role where you’ll combine supplier management, category expertise, and stakeholder engagement to drive growth, improve m

A leading equipment rental company seeks an Internal Communications and Brand Executive to shape internal experiences.In this hybrid role, you'll develop communication strategies, engaging content, and internal branding initiatives.Ideal candidates have experience in brand management, strong communi

PATH current employees - please log in and applyPATH is a global nonprofit dedicated to achieving health equity.With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and sc

Remote Working - Occasional Travel to Manchester Head Office 2/3 times a month.Our online marketplace connects customers with trusted suppliers quickly and easily, helping them get the job done.We’re looking for an experienced.This is a commercially critical role where you’ll shape how we price,

DXC’s High Secure Services (HSS) organisation. Lead QBRs and ensure alignment with both client objectives and the HSS strategy.

HSS Hinson Security Services is a respected security company established in 2016, bringing together over 40 years of in house security expertise and extensive event management experience. HSS prides itself on its ability to build strong partnerships with clients and employees, delivering exceptional

A leading supply chain solutions company is seeking an Accounts Receivable Administrator for a 12-month fixed-term contract in Manchester.The successful candidate will manage cash allocation and receivables processes, ensuring accurate payment records.Ideal candidates have over 2 years of experience