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Incident and Problem Manager Birmingham - Hybrid (2 - 3 days a week) £70,000 - £75,000 + Bonus Our client is a global leader in consumer services, they are looking for an Incident and Problem Manager to take ownership of major incident response and problem management across a complex,

Conducting assurance activities on incidents and incident management to drive consistency and continuous improvement. Providing training to stakeholders on incidents and incident response activities. Tracking audit trail for incidents, including any agreed actions and Post-Incident Reviews.

Our client, a global leader in consumer services, is seeking an Incident and Problem Manager to take end-to-end ownership of major incident response and problem management across a complex, global technology landscape. Experience leading incident bridges, coordinating cross-functional technical team

A regional fire authority is seeking highly motivated Supervisory Managers to lead and inspire teams in operational duties. The role involves incident command and promoting a collaborative culture within the community.

We are seeking an experienced Senior Cyber Incident Response Manager to join a strategic cybersecurity initiative within our SCG (Software & Consulting Group) portfolio. This is a permanent, senior leadership position focused on providing enterprise incident response capability, where you will make

The Senior Incident Manager is the calm centre of gravity during Sitecore’s most critical customer-impacting events. Generate internal reports on incident trends, resolution times, and the effectiveness of our incident management processes. Deep understanding of ITIL Incident Management principles

A leading international law firm is seeking a Major Incident and Experience Manager to oversee incident management and enhance IT service reliability.

Sitecore is seeking an experienced and dynamic Senior Incident Manager to join our team. The Senior Incident Manager is the calm centre of gravity during Sitecore's most critical customer‑impacting events. Generate internal reports on incident trends, resolution times, and the effectiveness of our

A leading FinTech company in Greater London is seeking a Resilience Manager to oversee the resilience programme, including incident response and disaster recovery. The role involves managing risks, coordinating major incidents, and ensuring effective resilience practices throughout the organization.

AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. As a Channel Partner Sales Manager, you'll own a portfolio of strategic partnerships end-to-end, translating executive relationships into pipeline and revenue while building the ope

The Incident Manager will act as the central point of command during major incidents, working closely with Technology teams, business stakeholders, and third-party vendors. Produce incident and major incident reports, including severity assessments and post-incident reviews. Incident Manager – IT

A telecommunications firm in the UK is seeking an ITSM Service Manager to oversee IT service management processes.

Senior Product Manager – Managed Detection and Incident Response (f/m/x) to join Eye Security. This role will lead the product strategy and roadmap for Managed Detection and Response (MDR) and Incident Response (IR) as Eye Security scales across Europe.

Cyber Security Incident Response Team (CSIRT) Manager. Cyber Security Incident Response Team (CSIRT) Manager. Cyber Security Assistant Manager/Manager.

The Major Incident and Experience Manager will be required to provide out-of-hours, on-call Major Incident Management as part of a rota. The role is responsible for the oversight and management of our Incident and Problem Management processes and directly manages all in-scope Major Incidents, workin

A leading sports betting company is looking for a Major Incident and Problem Manager. Responsibilities include managing major incidents, conducting root cause analyses, and collaborating with stakeholders.

A leading incident response platform in Greater London is seeking a Channel Partner Sales Manager to manage strategic partnerships.

Our client is a global leader in consumer services, they are looking for an Incident and Problem Manager to take ownership of major incident response and problem management across a complex, global technology landscape. Experience leading incident bridges, coordinating cross-functional technical tea

A fantastic opportunity has arisen for a Major Incident Manager/Major Incident Manager to join our London based law firm on a permanent basis. It is therefore essential that the Major Incident and Experience Manager is highly customer-focused and can effectively communicate with people across all le

A fast-scaling fintech is seeking an experienced Incident Manager to lead the incident and problem management lifecycle. You will coordinate technical teams during incidents, ensuring effective communication and structured responses.

G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. Support the delivery of a new PRA/FCA regulatory initiative covering third-party registers and incident reporting. Hands-on DORA impleme

Proven experience in an IT Incident Manager or Major Incident Manager role. Our client is seeking an IT Incident Manager to lead the response to high-priority and major IT incidents across a complex technology environment. Ensure accurate logging and documentation of all incidents.

A leading technology company in the United Kingdom is seeking an experienced Major Incident Management SDM to lead their ITSM Major Incident function.

A prestigious law firm in London is seeking a Major Incident Manager to handle Major Incident Management and drive effective resolution of IT issues. This pivotal role requires strong leadership and problem-solving skills to manage incident processes during high-pressure situations.

Providing training to stakeholders on incidents and incident response activities. Tracking of audit trail for incidents including any agreed actions and Post Incident Reviews. Conducting assurance activities on incidents and incident management driving consistency and continuous improvement.

A regional fire authority in England is seeking dedicated individuals for Supervisory Manager positions to lead teams in operational incidents and community safety initiatives.

A financial technology company in Greater London is seeking an experienced professional in operational risk and incident management.

A leading financial services firm in London is seeking a Senior Incident Response Manager to lead a high-performance team in Incident Response efforts. This role involves overseeing the incident response lifecycle, mentoring team members, and implementing new strategies to handle emerging threats.

Critical Situation / Incident Manager (Customer Escalations). Major Incident Management / Escalation Management / Service Delivery / Incident Command. Flexibility for occasional weekend/public holiday coverage based on incident priority.

A management consultancy is seeking an experienced Incident Manager for a permanent role in London. This position involves overseeing IT Incident Management within the Financial Services sector. The successful candidate will coordinate multi-level IT support during incidents, ensuring rapid service

A leading financial services firm in Greater London is seeking a Proposition Manager for a 12-month FTC. The role involves overseeing regulatory compliance and managing incidents within the Propositions area.

A public sector consultancy is seeking an IT Security Manager on a contract basis in Leeds. The role involves leading the IT Security team, managing security risks, and overseeing incident responses for a large public sector organisation.

A leading digital experience software provider in Greater London is looking for a Senior Incident Manager to oversee high-severity incidents. You'll be responsible for incident management from detection to resolution, fostering a culture of urgency while maintaining quality and stability.

Lead and control live Incidents, coordinating technical and business resolver groups. Act as the single point of control for cross-party incidents involving external participants. Deliver timely, accurate, and consistent incident communications to stakeholders.

Managing escalations and delivering clear, confident communication to stakeholders throughout and after incidents. Driving post-incident reviews, ensuring root causes are understood and actions are followed through. Building and maintaining meaningful incident, resilience and performance reporting.

We are looking for a strong operational risk and incident professional to take ownership of our enterprise-wide Risk Event and Incident Management process. You will be a key coordination and control point: ensuring Risk Events & Incidents are understood, prioritised, analysed and remediated in a way

They are looking for Incident & Problem Analyst & Manager to join the teams in London. Ensures Incident/Problem Management Processes are followed.

A leading corporate travel management business based in Greater London is looking for a Cyber Security Manager to oversee their security operations. The ideal candidate will monitor incidents, lead investigations, and ensure robust security practices across systems. With 2+ years in SecOps or incide

As a Major Incident and Problem Manager, you’ll be a key player in ensuring the resilience, stability, and continuous improvement of our global technology ecosystem. Reporting into the Senior Manager of Major Incidents. You’ll be part of a talented team of incident managers and analysts, ensurin

G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. Support the delivery of a new PRA/FCA regulatory initiative covering third-party registers and incident reporting. Hands‑on DORA imple

A leading sports betting company in Greater London seeks a Major Incident and Problem Manager. This role involves managing high-severity incidents, collaborating with global stakeholders, and improving incident response processes.

A global consumer services leader is seeking an experienced Incident and Problem Manager to take ownership of major incident response and drive problem management across a complex technology landscape. The ideal candidate has a strong ITIL background and experience managing high-severity incidents.

As a Senior Incident Response Manager you will continuously develop a high performance technical response team and lead the Incident Response efforts, overseeing the end-to-end incident response lifecycle, from detection and containment to eradication, recovery and post incident analysis. Senior Inc

Continuously develop a high-performance technical response team and lead the Incident Response efforts: oversee the end-to-end incident response lifecycle from detection and containment to eradication, recovery, and post-incident analysis. Experienced Leader: extensive experience in Incident Respons

A leading financial technology provider in London is seeking an Incident Management Coordinator to enhance incident response processes and foster a risk-aware culture.

You will be responsible for controlling the information flow during incidents, coordinating activity and driving incident remediation as well as communicating with all engaged entities as appropriate. To develop, implement, and maintain an effective resilience strategy and Operational Recovery Plann

From managing high-pressure incidents to delivering robust post-incident analysis and preventative action, you’ll be the calm at the centre of the storm. As a Major Incident and Problem Manager, you’ll be a key player in ensuring the resilience, stability, and continuous improvement of our globa

AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. Deliver enablement sessions, joint solution workshops, and partner certifications; drive adoption of incident. This range is provided by incident.