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What was it that made you decide to become a nurse? Did you want to provide Kind Care and make a difference to people in need? Was it your love of learning, and the opportunity to work closely with multi-professional teams in a field that is constantly evolving? Whatever your reason, at HC One, the Kind Care Company, we can offer you a career where your kindness will be truly rewarded. Whether you are at the start of your exciting career journey, or have years of experience as a registered nurse, working within a care home environment can be incredibly rewarding It embodies the practice of nursing, all while building meaningful, long-lasting relationships with Residents and their loved ones. We are looking for kind nurses to join our dedicated care home teams across the country, offering enhanced rates of pay that progress with your experience alongside a wide range of attractive company benefits. In your role as a Clinical Night Manager at HC-One, you’ll be delivering the very highest standard of care as you assess nursing needs, identify and taking the right interventions for every resident who needs you. You’ll also supervise colleagues, manage shifts and make sure flawless handover summaries are completed to ensure continuity of care. Above all, it’s about ensuring our residents are at the core of everything you do. You will be overseeing a team to deliver an outstanding level of care and, in the Home Manager’s absence, taking responsibility for leading that team and running the home. Whether you’re helping a colleague to develop their performance, administering prescribed medicines or preparing an incident report, you’ll always have resident wellbeing in mind above anything else. Taking responsibility for the well-being of our residents, including making sure their physical, emotional and social needs are met, you will promote our residents’ independence, choice, dignity and respect by delivering the very best standards of care and striving for continuous improvement. You will be a Registered Nurse with a valid Pin number and will understand your commitment to your profession through the standards of practice set by the NMC. You will have a passion to mentor and share your knowledge with your Colleagues, along with providing support as a practice supervisor and assessor to students. You will understand the importance of effective communication, both verbally and written, and role model professional behaviours. You will advocate and deliver a person-centred approach to care for the people living in our care home and their families. Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken. At HC-One, our purpose is to support those in our care to lead their best lives. As the Kind Care Company, it is our mission to provide the kindest support and care to Residents living in our care homes, as we strive to be the first-choice care provider for Families, our Colleagues and Commissioners in each of the communities that we serve. We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family. We have a dedicated and professional workforce that strives to always deliver outstanding nursing care. We care about our talented teams and support them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. At HC-One, we ensure that your career is fulfilling and varied so that you feel empowered in your practice and delivery of evidence-based Kind Care. We are a diverse and inclusive company and we focus on learning from and with each other. Rewards and benefits Are you ready to start your rewarding journey as a nurse at one of our HC-One care homes? We are here to support you through every step of your career and are committed to providing you with a quick and clear process from offering you a position to your very first working day. To compliment your salary, we offer paid NMC PIN renewal and access to a huge variety of benefits and services to support your physical and psychological wellbeing. Benefits include: Paid Enhanced DBS/PVG Free uniform Homemade meals whilst on shift Company pension scheme 28 days annual leave inclusive of bank holidays (contract dependent) Group life Assurance cover Award-winning learning and development opportunities, with dedicated support to achieve additional qualifications. GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16 An opportunity to learn from experienced Colleagues as part of an outstanding and committed team. Colleague discounts – access to over 1600 high street discounts including carefully selected discount partners. Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their families access to 24/7 365 support for a whole range of issues including physical, mental, and financial issues Excellent Colleague recognition schemes such as Kindness in Care and Long Service Awards An attractive refer a friend scheme of up to £1000 per referral, depending on the role We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. Pay rate is subject to experience and qualifications

Technical Vendor Manager – Financial Services Occasional travel to HQ in Isle of Man (Circa once per month) Salary up to £70,000 per annum A Technical Vendor Manager is needed for a leading client in the Isle of Man. This role oversees relationships with third-party vendors providing services to the company and its brands, ensuring compliance with Group Policies, performance standards, and contractual obligations. Responsibilities include categorising suppliers by risk and importance, managing supplier performance, and overseeing commercial and procurement processes as part of Group practices. The Technical Vendor Manager ensures suppliers meet established requirements, whether current partners or candidates in new tenders, supporting reliable service delivery across the organisation. Key skills and responsibilities: • Demonstrates a comprehensive understanding of procurement and supply chain management practices and processes, with a proven ability to apply these effectively., • Partners with the Incident, Problem and Change Manager and Analyst to facilitate engagement with technical vendors and oversee escalation procedures during major incidents, unresolved service level issues, failed change events, or other critical priorities., • Coordinates with the Service Excellence Manager to ensure vendor involvement in post-incident and failed change reviews as required. These may be conducted following significant incidents, failed changes or at the request of the Technology Leadership team, including the oversight of investigations to determine root causes and the identification of migration or preventative measures., • Provides timely progress and status updates to stakeholders, including cross-functional teams, brand representatives, and technology leadership as appropriate., • Leads Special Measures initiatives or formal Service Improvement Plans to address performance gaps, commercial non-conformance, or unmet obligations., • Possesses experience in roles such as relationship manager, relationship owner, or supply chain manager, ideally within the financial services sector., • Demonstrates proficiency in Office 365 collaboration tools., • Capable of effective collaboration across multiple teams with diverse technical expertise and distributed geographic locations., • Maintains personal accountability while managing individual workload and ongoing professional development., • Exhibits a strong understanding of the company's core values and demonstrates their practical application within the workplace., • Employs a disciplined and consistent analytical approach to problem-solving., • Engages confidently with stakeholders across varying levels of seniority and collaborates with diverse suppliers and international teams. Interested? Please submit your updated CV to for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment business regarding this vacancy

Annual Package Total = £58,738 - Salary - £45,544 • Pension - circa (STC) - £13,194. 60% Flex/Hybrid working per month from Liverpool hub. 25 days holiday + 1 day per year in service. Cycle to work scheme + Family friendly policies + Personal support + Upskilling. Retail Discounts, Schemes and free entry to most Heritage England sites + more. Please look at HOW TO APPLY part of advert, click APPLY to learn more. further guidance on how to craft a competitive application is mentioned at this part. Role closes 11:55pm Friday 14/11/25 About the Roles As a Senior IT Service Manager within Chief Digital Information Office (CDIO), Debt Management and Liabilities, you will possess a deep understanding of IT Service Management, with a primary focus on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction of service management, ensuring that processes are clearly defined, effectively owned, and continuously matured to support evolving business objectives. You will serve as a key escalation point for both business and IT stakeholders, ensuring that the expectations of senior leaders within CDIO and Enterprise Live Services (ELS) are consistently met. Clear and accessible communication will be essential, using terminology that resonates with both technical and non-technical audiences. An ideal candidate will be a credible, influential, and encouraging team-player: Someone who is self-motivated, a confident communicator with excellent interpersonal skills and a proven dedication to continuous improvement in self and others. Job Description • Ensure operational assurance and governance of IT services, with a strong focus on maintaining high standards of data quality., • Act as a key liaison within Debt Management and Liabilities, building strong stakeholder relationships and developing a deep understanding of CDIO and ELS processes and responsibilities., • Lead the IT Service Management (ITSM) function, ensuring high-quality service delivery and user satisfaction., • Oversee incident, problem, change, and request management processes., • Develop and maintain service level agreements (SLAs) and operational level agreements (OLAs)., • Collaborate with stakeholders to understand service requirements and ensure alignment with business goals., • Manage vendor relationships and third-party service providers., • Drive continual service improvement (CSI) initiatives using data and feedback., • Ensure compliance with IT governance, risk, and security policies., • Produce regular service performance reports and present to senior leadership. Person Specification • Build and develop a trusted relationships across CDIO including Product & Platform senior stakeholders., • Manage a consistent end-to-end service portfolio of technical services within a defined service quality framework consisting of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues., • Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these., • Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration Management., • A focus on continually improving services for business outcomes., • Support the introduction of new functionality while protecting the integrity of existing services., • Ensure delivery teams are prioritising technical health by supporting stakeholders with identifying risks, vulnerabilities, and issues., • Produce reports to clearly demonstrate and communicate compliance and performance. Essential Criteria • The role is suitable for an individual with extensive knowledge and experience of IT Service Management within large organisations managing multiple services to multiple customers, specifically in ITSM live services activities (Incident, Change, Problem, Risk Management,) and transition in Live., • Experienced in developing and maintaining effective relationships with key stakeholders (including suppliers) and working collaboratively in a, • cross- functional environment including the ability to effectively influence., • Has the experience and ability to communicate effectively up to Senior Management including a strong background in documentation creation/review., • Has a broad knowledge and understanding of IT concepts and architectures., • Has the ability for analysing and managing outcomes related to service availability, reliability, resilience, performance, and security., • Has strong knowledge of ITIL4 within large organisations with a disaggregated supply chain., • Can use a range of data and analytical skills to support decision making prioritisation and advice to senior stakeholders on operational live service., • Able to apply service management activities across integrated, or “end-to-end” IT services (reflecting operational support models and user journeys). Desirable Criteria • ITIL4 foundation (mandatory); Practitioner / Specialist Certification ITIL4 (preferred)., • Experience working with ServiceNow (IT Service Management)., • Experience with service management information and reporting toolsets., • ITIL Certified at Practitioner / Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time. For more information on where you might be working, ___ For more information on where you might be working, These sites are: • Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle. Benefits Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. ___ Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days. • Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary., • Family friendly policies., • Personal support., • Coaching and development. To find out more about HMRC ___ and find out what it’s really like to work for HMRC ___ or visit______ To find out more about HMRC and find out what it’s really like to work for HMRC or visit Things you need to know Selection process details How to Apply As part of the application process, you will be asked to provide the following • A name-blind CV including your job history and previous experiences., • A 750-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert. Please evidence any Desirable Criteria where applicable (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview. Further details around what this will entail are listed on the application form. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our ___ for more information on appropriate and inappropriate use.

Annata operates a global support team with regional support locations in the UK, Malaysia and the US, enabling our customers and partners to be serviced 24 hours a day, 5 days a week. The global team operates as a single business unit, managed by the Head of Global Support, sharing unified processes and workloads with regional support management. The Support Delivery Lead role will work as part of the EMEA Support team, reporting to the EMEA Regional Support Manager. As a Delivery Lead you will be involved in dealing with supporting standard Microsoft Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs of our Customers and Partners as part of their continuous improvement projects. In addition, you will be assigned to a number of customers and partners, becoming their main day-to-day contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: • Ability to triage a support ticket, • Able to follow support processes, • Applying knowledge to be able to replicate and progress the ticket, • Effective communication to the customer and internally with colleagues, • Completing standard documentation, • Prioritization of work, • Ticket turnaround to ensure that customer SLAs are met, • Logging tickets through to 3rd parties as/when required, • Responsible for completing internal acceptance testing of fixes and solutions 2. Maintain customer and partner engagement with regular calls to discuss ticket updates and requests., 3. Manage the D365 service updates when applicable., 4. Manage customer Business as Usual (BAU) releases when applicable., 5. Customer change requests – Involved in completing functional design documentation and providing estimates to the customer for the requested work., 6. Project management for smaller projects (Under 50 days)., 7. Timely and effective response to requests for advice and/or assistance. Responsibilities: 1. Provide 3rd and 4th line functional support to partners and customers. This includes knowledge of the Standard Dynamics functionality and Annata A365 functionality, setup & configuration, feature management and troubleshooting to establish a root cause., 2. Handle partner and customer incident, request and change request tickets efficiently., 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required., 4. Ensure all support documentation is completed in line with support processes., 5. Work to ensure SLAs are met in line with support agreements., 6. Effective escalation of support tickets where SLA may breach., 7. First point of contact for specific customer and partners. Able to maintain good relationships through engagement, communication and regular meetings., 8. Maintain strong relationships with other departments within Annata, ensuring the customer and partner tickets are resolved quickly., 9. Managing multiple concurrent issues and escalations at any one time. Skills and Experience: Required 1. Extensive Microsoft Dynamics Experience: Minimum of 5 years’ hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE), ideally within a support, customer service, or service delivery environment., 2. Issue & Escalation Management: Proven ability to manage multiple concurrent issues and customer escalations in high-pressure situations, ensuring timely resolution while maintaining high standards of service quality., 3. Problem Solving & Initiative: Self-motivated and proactive in diagnosing and resolving technical and functional issues reported by customers and partners, demonstrating ownership and accountability., 4. Organizational & Prioritization Skills: Strong organizational capabilities with a keen attention to detail, ensuring tasks are prioritized effectively and critical information is clearly communicated and actioned., 5. Communication & Stakeholder Engagement: Excellent interpersonal and communication skills, with the ability to convey technical concepts to non-technical audiences in both written and verbal formats., 6. Customer Service Excellence: Demonstrated ability to manage customer expectations, respond to inquiries professionally, and deliver a consistently positive customer experience., 7. Support Tools & Systems Proficiency: Skilled in using support platforms and ticketing systems to track, manage, and report on customer support activities., 8. Documentation & Knowledge Management: Capable of creating and maintaining support documentation, including FAQs, troubleshooting guides, and knowledge base articles to improve customer self-service and internal efficiency., 9. Stakeholder Relationship Building: Adept at building trust and rapport with internal and external stakeholders, fostering collaborative relationships that support long-term customer success., 10. Cross-Functional Collaboration: Experience working closely with cross-functional teams—including product, engineering, and account management—to resolve complex issues and relay customer feedback effectively., 11. Time Management & Multitasking: Strong time management skills with the ability to handle multiple customer inquiries and support tasks simultaneously, ensuring deadlines and service levels are consistently met., 12. Release & Service Update Management: Prior experience coordinating Microsoft Dynamics BAU (Business-as-Usual) releases and service updates, including planning, communication, and post-release support., 13. Third-Party Ticket Handling: Experience in logging and managing support tickets with external vendors and Microsoft, ensuring accurate tracking and timely follow-up., 14. Reporting & Insights: Proficient in generating reports and dashboards for internal and external stakeholders, providing insights into support performance, customer health, and service trends. Desirable 1. Global Support Experience: Prior experience working within a global or multi-regional support model, demonstrating an understanding of regional service expectations, time zone coordination, and cultural nuances in customer engagement., 2. Project Tracking Tools: Familiarity with project tracking and collaboration tools such as Microsoft Project, Jira, or Asana, with the ability to monitor progress, manage dependencies, and support cross-functional initiatives., 3. Support Analytics & Metrics: Ability to interpret and analyse support data, including ticket trends, resolution times, and customer satisfaction metrics, to identify areas for improvement and inform strategic decisions., 4. Microsoft Dynamics Dual Write: Experience with Microsoft Dynamics Dual Write integration between F&O and CE is preferred, including understanding of data synchronization and troubleshooting common sync issues., 5. SQL Server Management Studio (SSMS): Proficient in using Microsoft SQL Server Management Studio for querying databases, investigating data-related issues, and supporting root cause analysis., 6. Microsoft Azure DevOps: Skilled in using Microsoft Azure DevOps for managing work items, tracking development tasks, and collaborating with engineering teams on issue resolution and release planning., 7. Change Management & ITIL Framework: Familiarity with formal change management processes, ideally aligned with ITIL best practices, including experience in managing service transitions, approvals, and communications. Education: Bachelor’s Degree in Computer Science, Business Administration, Information Technology, or a related field. What Annata Stands For: Annata is a Microsoft Global Independent Software Vendor (ISV) since 2001. With its roots in Iceland, Annata is one of the leading global ISVs and industry partners from Microsoft with offices in all continents. Built on Microsoft Dynamics 365, our A365 solution offers a comprehensive suite of capabilities designed to propel automotive, trucks & buses, and equipment businesses into the realm of digital transformation. Our team consists of employees with different nationalities, origins, religions, and cultural backgrounds. We actively support diversity and demand our employees to respect different opinions and lifestyles. In virtual teams, we utilize the know-how of our international colleagues and secure the maximal output for our clients. We appreciate personal contact with our customers and colleagues, but we also aim to reduce travel to a sensible level – in order to support our employee’s work/life balance and to reduce our ecological footprint.

Active eDV REQUIRED Key Responsibilities • Lead the design, configuration, and delivery of SIEM, SOAR, and XDR platforms (e.g., Microsoft Sentinel, IBM QRadar, CrowdStrike Falcon)., • Architect and deploy cloud security solutions across Azure and AWS environments., • Manage and optimise vulnerability management tools (e.g., Tenable.SC, Rapid7, Qualys)., • Support the development and operation of Cyber Security Operations Centres (CSOCs)., • Conduct threat modelling, risk assessments, and incident response., • Implement and manage identity and access management (IAM) solutions using SailPoint, OKTA, and BeyondTrust., • Collaborate with internal teams to ensure compliance with NIST, MITRE ATT&CK, and ISO27001 frameworks., • Provide mentoring, documentation, and knowledge transfer to junior engineers and SOC analysts., • Liaise with external vendors, clients, and cross-functional teams to resolve security issues. Essential Skills & Experience • Proven experience (10+ years) in Cyber Security Engineering, Architecture, or Operations., • Strong background in Microsoft Security Stack (Sentinel, Defender, SOAR)., • Hands-on experience with CrowdStrike XDR, Tenable, Rapid7, Qualys, and ForcePoint., • Deep understanding of Cisco, Check Point, and Juniper network security., • Expertise in cloud security (Azure & AWS)., • Demonstrated success leading or building CSOCs or security programmes., • Strong documentation and design skills (HLD/LLD)., • Excellent communication, stakeholder management, and project leadership. Certifications (Highly Desirable) • CISM – Certified Information Security Manager, • Microsoft Certified: Azure Security Engineer, • CCNP / CCIE (Security / R&S), • CCSA / CCSE (Checkpoint), • JNCIA (Juniper), • CEH – Certified Ethical Hacker

Better places, thriving communities. Job Overview We are seeking a skilled HVAC Engineer to lead the planning and maintenance of critical and non-critical Air Handling Units and oversee operations of Fan Coil Units and Chilled Beams within the Alder Hey Children's Hospital Account, a flag ship facility for Mitie. We require a solid track record in ventilation maintenance, a strong understanding of compliance with HTMs, and extensive experience in maintenance delivery. While a ventilation qualification is preferred, candidates with relevant engineering or maintenance qualifications are also encouraged to apply. This role offers a unique opportunity to serve as the AP for ventilation systems, providing a platform for continuous learning and growth. Location: Alder Hey Children's Hospital, Liverpool In collaboration with the Ventilation and BMS Supervisor, you will cultivate a culture of knowledge sharing and best practices within the local FM team. Your expertise will drive technical excellence and operational compliance. This role emphasises teamwork and collaboration, positioning you as a key stakeholder in enhancing the technical capabilities of our team. You will ensure consistent, high-quality service delivery and foster a culture of continuous improvement—essential to our collective success. As a HVAC Engineer at Alder Hey Children's Hospital, you will significantly influence the future of our technical services, aligning with our overarching organisational goals and objectives of compliance and consistency. This role also offers opportunities for career growth and development, as you will be part of a dynamic team that is constantly striving for excellence. The HVAC Engineer will be responsible for planning and practical maintenance activities relating to Air Handling Units approx. 80 within the Alder Hey account and oversight of operations relating to Fan Coil Units (circa 231) in the most cost-effective manner, demonstrating ‘value for money' and delivery a quality maintenance service. The successful candidate will have a proven history of Ventilation maintenance and requirements and compliance with HTMs and proven experience in maintenance delivery. Preferably ventilation qualified but with engineering / maintenance / relevant qualifications, and will be the named Appointed Person for Ventilation Main Duties Reactive repair and maintenance of all ventilation systems/ circuits including Air Handling Units on site Supporting Validations and Verifications undertaken by specialist contractors Work with specialist BMS contractor to ensure all HVAC is running in line with design Work with specialist contractor to support fire damper maintenance Component servicing and replacement Filter Changes Glass Trap Belts changes Motor changes Vibration Analysis AHU Ventilation air-intake / vermin screening Annual Verification / following remedial actions completed FCU maintenance and operation Support and inputs into the operational risk register Effectively lead the procurement process to ensure that subcontractors are suitably briefed and vetted against Mitie procedures. Actively targets opportunities to exceed customer expectations. Creates an environment for AH wider team to seek improvement. Identifies challenges and defines methodologies that overcome these to deliver a safe and cost-effective solution that delivers the programme. Evaluates success of completed maintenance work and proposes improvements. Challenges provided information and the principles behind it. What we are looking for Proficient level of Ventilation knowledge. Extensive experience as a HVAC Service Engineer, with a strong preference for candidates with additional expertise in related building services, demonstrating versatility and a comprehensive understanding of mechanical systems. Strong knowledge of chiller systems, controls, and components, including DX, Split, and VRV systems, Air Handling Units (AHUs) and ventilation plant. Familiarity with the latest industry standards and best practices is preferred. Relevant technical qualifications in HVAC are essential, with a minimum of NVQ/C&G Level 3 in electrical or mechanical. Additional certifications or training in specialized HVAC systems, F-Gas or energy management would be advantageous. Proven experience working with major HVAC manufacturers such as York, Trane, Carrier, Airedale, Hitachi, and Mitsubishi. Knowledge of these manufacturers' specific product lines and service protocols is highly desirable. Exceptional troubleshooting and problem-solving abilities, with a track record of resolving complex HVAC issues efficiently and effectively. Familiarity with diagnostic tools and software is a plus. Effective communication skills both verbal and written. Ability to work independently and collaboratively as part of a multidisciplinary team is highly appreciated. You will be fostering a positive work environment and sharing knowledge with colleagues, which is integral to our success. Proficient level of Health and Safety/CDM management. Planning skills. Strong administrative skills, including proficiency in using IT devices for work completion and generating detailed technical reports. Experience with maintenance management software is advantageous. Stakeholder management skills. Outstanding customer service and communication skills, focusing on building solid relationships with clients and stakeholders. Experience in addressing customer concerns and providing tailored solutions is essential. A relevant Health & Safety qualification such as IOSH / NEBOSH Report any deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment. Use all work equipment and personal PPE properly and in accordance with training received. Report any issues or training needs to your Line manager and /or via the incident reporting system. “Sexual Assault Referral Centre (SARC) DNA Sample Requirement This role may require regular entry to high-risk or forensically clean areas of the SARC at Rainbow. As such, and as part of our commitment to supporting Alder Hey Children's NHS Foundation Trust to maintain the highest forensic standards and comply with UKAS accreditation requirements, the successful candidate will be required to provide a DNA sample to be held on the Staff Elimination Database for the purposes of eliminating your DNA from any forensic samples that may be taken at the SARC. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

🕵️ ♂️ SOC Manager – Incident Response & Threat Hunting | Fully Remote | Up to £90k + Package This one’s for the player-coach types — hands-on SOC professionals who still love getting involved in the tech but want to step up and lead. You’ll run a virtual SOC supporting critical UK operations, driving incident response, threat hunting, and detection engineering. It’s a hybrid of leadership and action — the kind of role where your technical instincts still matter as much as your management skills. 💡 What makes it stand out: • Fully remote (UK-wide) – only quarterly trips to Warrington, • Up to £90k + £6k car allowance + 10–15% bonus + full benefits, • You can start without any clearance (SC sponsored), • Dual nationals welcome, • On-call 1 week in 4 🔐 You’ll be: • Leading and mentoring a team of SOC engineers, • Acting as incident commander on major cyber events, • Hunting for advanced threats and improving detection, • Driving continuous improvement across tools and processes This suits someone who’s equally comfortable getting into the detail of incidents as they are coaching others and improving the wider SOC function. If you’ve outgrown the day-to-day analyst grind but don’t want to lose your technical edge — this is that perfect middle ground.

We are delighted to be working with a valued client who is looking to appoint an Air Traffic Services Manager. In this role, you will be responsible for the management and oversight of Air Traffic Services (ATS) and associated systems, including ANSP Services. You will ensure these services are planned, provided, and operated safely and efficiently in accordance with CAA regulations, CAP 670, and the Manual of Air Traffic Services (MATS) Part 1. Job Title: Air Traffic Services Manager Location: East England Salary: Competitive Job Type: Full-time (39 hours per week averaged over a twelve-month period) Key Responsibilities • Manage all Air Traffic Control, Air Traffic Engineering, and Airfield Ground Lighting personnel., • Provide leadership and safety oversight for the Air Traffic Services (ATS) provision, ensuring full compliance with UK CAA regulations, CAP 670, and MATS Part 1., • Develop, maintain, and promote the Safety Management System (SMS) within ATS, aligned to the Company/Airport SMS., • Ensure the ATS business plan includes sufficient resources to comply with Company policies and operational requirements., • Appoint a suitably qualified and experienced person (SQEP) as SATCO and monitor performance, ensuring safety remains the top priority., • Support the Operations Director in the daily operational management of the Airport., • Oversee delegated financial matters, including budgets and reports, in accordance with Company policy., • Ensure ATS staff training, competence, and resource levels are maintained to meet operational needs., • Promote safety and regulatory compliance across ATS operations and engineering standards., • Manage change within ATS, ensuring all organisational or procedural updates are safety-assessed., • Set ATS safety objectives, monitor achievement, and maintain compliance with safety policies., • Establish and maintain interface meetings with customers, regulators, and local operators., • Ensure aviation-related incidents are reported and investigated appropriately, with post-incident welfare support provided to affected staff., • Provide oversight of the Unit Competence Scheme (UCS) and Unit Training Plan (UTP)., • Liaise with adjacent airfields and airspace users, ensuring Local Agreements are in place where required., • Maintain controlled documentation in accordance with Company policy, including updates to the MATS Part 2 and ATC content within the UK AIP entry., • Manage major ATS projects, ensuring safe and compliant operational changes., • Monitor Health & Safety and Environmental compliance, including accident investigations and risk assessments., • Attend Group ANSP Safety forums and other relevant Company activities as required., • Carry out additional duties as directed by the Operations Director. Essential Requirements • Current Air Traffic Controller's Licence issued by the UK Civil Aviation Authority., • Dual-rated ATCO (APS & ADI)., • Qualified and current OJTI., • Qualified and current ATC Assessor., • Qualified and current Investigator., • ICAO English Language Proficiency Level 5 or higher., • A minimum of 5 years' experience as a dual-qualified ATCO., • Proven experience managing ATC operations, engineering, or safety oversight. Desirable Requirements • Prior experience in ATC management or safety-critical aviation leadership roles., • Demonstrable experience in regulatory compliance and SMS implementation., • Strong communication and leadership skills with experience managing technical teams., • Knowledge of aerodrome operations, ANSP structures, and CAA auditing processes. If you are interested in applying for this position and you meet the requirements, please send your updated CV to Natalie Dalkin at Line Up Aviation. Line Up Aviation has been recruiting Aviation and Aerospace professionals globally for over 30 years, partnering with some of the industry's leading organisations who demand the highest calibre of applicants. "Follow @LineUpAviation on Twitter for all of our latest vacancies, news, and pictures from our busy UK Head Office. Interact with us using the tag at any time! Thank you for your follow!"

All applications to go through Natalie at Kleboe Jardine - Dacoll Ltd. is a UK-based managed ICT services provider that has been delivering technology solutions and support since 1969.The company specializes in managed IT services, secure cloud solutions, IT asset management, and project-based consultancy. Headquartered in Scotland, Dacoll serves a diverse range of sectors, including retail, commercial, public sector, and public safety, with a comprehensive portfolio of services that focus on operational excellence and security. Role Overview: The Service Delivery Manager is responsible for the successful delivery and management of services provided to Dacoll Group customers. The SDM will plan, organise and control all service delivery activities contractually committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continual improvement and service improvement activities for assigned customers; escalation, exception and major incident management, and responsibility for the overall quality of services delivered to our customers in line with SLAs and contractual obligations. Main Duties: Line Management Responsibility • Ensure excellent customer service is delivered, • Practice ITIL standards and assist in obtaining accreditations both personally and throughout the business, • Develop and maintain positive relationships with customers, colleagues and partners Service Delivery • Ensure excellent customer service is delivered to our customers, • Co-ordinate and liaise with other departments to achieve customer satisfaction, • Ensure that services are delivered according to contractual obligations, SLAs are met, and qualitative and quantitative metrics are achieved, • Instigate, manage and attend customer review meetings, • Develop and monitor efficiency and performance indicators, • Ensure stock levels are held to meet demand aligned to trends - liaising with Stores / Part / Engineering Management Teams, • Maintain a rigorous activity/workstack review and management procedure throughout the group, ensuring that backlogs are minimised, exceptions are captured and SLA jeopardy management is in place Projects • Provide support during the mobilisation and implementation of new contracts in line with agreed processes., • Contribute to service design, execution of mobilisation plan and acceptance into service approach and artefacts, • Oversee project delivery for relevant customers, • Perform the role of project manager for small engagements when required Sales • Maintain and develop business knowledge in area of responsibility/for assigned customers, • Assume and deliver role of ‘trusted advisor’ for assigned customers, • Ensure all identified sales opportunities are progressed as appropriate to a member of the Sales team, • Support sales colleagues in customer meetings Skills and experience Essential • Understanding and experience of Service Management practices is required, • At least ITIL foundation certified, • Strong service attitude and aiming to build lasting customer relationships, • Be able to identify and own the implementation of service improvement activities, • Experience of managing SLA’s and KPI’s, • Experience in problem management and change management, • Ability to demonstrate exceptional interpersonal skills and able to develop lasting working, • relationships with clients and colleagues, • Ability to analyse data and create reports, • Highly organised, able to plan ahead for short to long term objectives, • Understanding and experience of operating in an ISO accredited environment, • Able to achieve Security Clearance to NPPV3 and SC Levels Desirable: • Project management experience, • Negotiation skills and commercial awareness, • Experience of developing and maintaining a Service Catalogue and SLAs;, • Ability to understand and explain IT solutions and issues to a non-technical audience is critical Apply above or reach out to me at for a confidential discussion about the opportunity. All applications to go through Natalie at Kleboe Jardine -

Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. PURPOSE OF JOB: We are seeking an experienced Governance, Risk & Compliance (GRC) Consultant to join our growing cyber security team. You will deliver high-quality GRC services to a diverse client base, help build in-house capability for core offerings, and support the integration of GRC with our Assurance and DFIM service lines. With 3+ years’ experience in information security, data protection, risk management, enterprise IT, legal, or compliance roles, you will have a proven track record of delivering GRC consultancy across sectors. You will demonstrate strong knowledge of frameworks such as ISO, ISF, NIST CSF, NIS/NIS2, DORA, CIS, and Cyber Essentials, and the ability to explain complex requirements clearly to both technical and non-technical audiences. You will have experience engaging with enterprise clients, vendors, auditors, and regulators. Skilled at producing clear, concise reports, you will translate technical findings into business-focused recommendations that support informed decision-making. A hands-on and collaborative approach is essential, balancing strategic oversight with direct delivery. You will be confident in mentoring colleagues, influencing senior stakeholders, and working closely with sales to scope and shape new business opportunities. Reporting to the Head of Assurance Testing, you will actively contribute to client delivery while having dedicated time for professional development, including industry-recognised certifications. This role offers the opportunity to work on high-impact projects within a forward-thinking, supportive environment that values expertise, innovation, and growth. KEY RESPONSIBILITIES: • Deliver high-quality GRC services, including:, • ISO 27001, • NIST Gap Analysis, • CAF Assessments, • PCI DSS, • CSMA, ISF, and CIS Assessments, • Develop and maintain in-house methodologies, templates, and delivery playbooks for core GRC services., • Conduct client workshops, interviews, and assessments to gather requirements and provide actionable recommendations., • Produce clear, concise, and accurate reports, Statements of Work, and other deliverables., • Collaborate with internal teams to integrate GRC services into Assurance and DFIM offerings., • Support Incident Management and Assurance engagements as required., • Provide pre-sales support, including scoping engagements, defining deliverables, and contributing to proposals., • Maintain up-to-date knowledge of industry frameworks, standards, and regulatory changes., • Identify opportunities for service improvement and cross-selling. INDIVIDUAL RESPONSIBILITIES • Deliver high quality GRC consultancy services, • Ensure all deliverables meet defined quality standards and client expectations, • Actively participate in internal training, enablement sessions, and professional development activities., • Share knowledge and expertise with peers to build team capability., • Uphold the highest ethical standards in all interactions with clients, colleagues, and partners., • Manage workload effectively, balancing delivery commitments with learning and development goals. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Requirements • Degree in Information Security, Computer Science, Risk Management, or a related field, or equivalent professional experience. - ESSENTIAL Professional Experience One or more of the following: • ISO 27001 Lead Auditor or Lead Implementer certification, • PCI DSS Qualified Security Assessor (QSA) or Internal Security Assessor (ISA), • NIST Cybersecurity Framework or CAF-related training/accreditation, • Certified Information Systems Security Professional (CISSP), • Certified Information Security Manager (CISM), • Certified Information Systems Auditor (CISA), • Certified in Risk and Information Systems Control (CRISC) Years of Experience • Minimum 3 years’ experience delivering GRC services in a consultancy or in-house security role. - ESSENTIAL, • Proven track record of managing client-facing projects from scoping through to delivery.- DESIRABLE, • Experience working across multiple sectors, including regulated industries (e.g., finance, healthcare, government). - DESIRABLE, • Experience supporting Incident Response planning, tabletop exercises, or assurance testing engagements. - DESIRABLE Other Requirements • Strong understanding of governance, risk, and compliance principles, including key frameworks and regulations such as ISO 27001, NIST CSF, CAF, PCI DSS, and GDPR. - ESSENTIAL, • Excellent written and verbal communication skills, with the ability to translate technical requirements into business language. - ESSENTIAL, • Ability to travel to client sites as required. - ESSENTIAL CORE COMPETENCIES & SKILLS • GRC Experience, • Business acumen, • Strong communicator, • Friendly and approachable, • Calm and considered, • Strong code of ethics and morals

About the Company: Source EV UK Limited, a ground-breaking joint venture between TotalEnergies and SSE, is at the forefront of the electric vehicle revolution, leading the charge in sustainable transportation solutions. As the UK accelerates toward its 2035 zero vehicle emissions mandate, the demand for robust EV charging infrastructure is surging. Source is committed to meeting this need by delivering ultra-fast, reliable, and innovative EV charging solutions for both individual drivers and fleet operators across the UK. Join our dynamic team and be part of building a greener, cleaner future! Summary of the Role: The EV Operation Analyst will support the Charge Point Operation Manager in maintaining the network reliability, uptime, and customer satisfaction. This role involves technical troubleshooting, customer support, and coordination with internal teams and external partners to ensure smooth operations and timely resolution of issues. Location: Field based with occasional visits to the Canary Wharf Offices and other local office spaces around the UK for team meetings may be required. Working Pattern: This role is offered on a Full-Time basis of 37 hours per week, 5 days per week Monday to Friday. Whilst this role requires consistent hours due to operational demands, we are open to discussing options in accordance with our ‘Flexible First’ guidelines What you ‘ll be doing: • Deliver high-quality technical support by responding to monitoring alerts, investigating and replicating reported issues, and escalating bugs when necessary., • Assist in diagnosing and resolving technical faults, escalating complex issues when necessary., • Support in resolving remote issues or coordinating site visits as required., • Monitor the charging network daily to ensure consistent performance and high uptime., • Act as a single point of contact for CPO queries, offering initial diagnostics and escalating when needed., • Track and support customer onboarding to ensure smooth integration and setup., • Liaise with third-party suppliers to ensure timely technical support, troubleshooting, and fault resolution within agreed service levels., • Collaborate with cross-functional teams including customer service, operations, and finance to ensure cohesive service delivery., • Ensure all ongoing actions and issue statuses are accurately documented, • Maintain records of resolved issues and contribute to process documentation for improved support efficiency., • Provide feedback on recurring issues and support continuous improvement initiatives., • Work independently while actively contributing to a collaborative team environment. Experience & Skills Required: • Experience in customer support, ticketing systems, and technical troubleshooting., • Familiarity with charge point management systems or IoT platforms is advantageous, but not essential., • Experience with monitoring tools and incident management platforms., • Experience working across multiple teams such as customer service, operations, and finance., • Experience with data entry, reporting tools, and maintaining accurate support logs, • Understanding of protocols like OCPP (Open Charge Point Protocol) and OCPI (Open Charge Point Interface) is a plus, • Knowledge of Microsoft Dynamics 365 is a plus. Salary & Benefits: We offer a competitive salary & entitlements, plus excellent healthcare, pension, Car Allowance and wellbeing benefits, along with generous Life Insurance & Group Income Protection Insurance. Annual holiday of 26 days contractual leave, plus bank holidays (34 days in total), with enhanced maternity/paternity leave and benefits. Equal Opportunities :As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. How to Apply: If you are passionate about driving the future of sustainable transportation and meet the above qualifications, we would love to hear from you.

Qualichem is a provider of bespoke chemical solutions, offering bulk liquid storage, toll manufacturing, chemical blending, solid and liquid repackaging. The site is currently a lower tier COMAH site, experience in this topic is essential. Post holder will be based in our chemical manufacturing facility located in Kirkby We are looking to recruit an experienced ‘hands-on’ Safety, Health, Environment & Quality manager with a ‘can do’ attitude, with a strong process safety background. As a key member of the site leadership team you will be instrumental in driving the business forward. This is a fast-paced role, in a growing business, requiring someone with a proactive mindset, flexible approach and an attention to detail. The successful candidate must be highly organised, reliable, and possess excellent communication & interpersonal skills. This Role is NOT remote. • Ensure compliance with the COMAH regulations., • Conduct & chair HAZID, HAZOP, LOPA studies along with relevant specialist., • Manage the COMAH intervention plan., • Managing and maintaining the various reporting systems., • Compiling statistics for reports and presentations., • Developing and writing internal health and safety procedures/docs including safe operating procedures, toolbox talks, safety alerts and one-point lessons., • Managing the occupational health & hygiene programs., • Investigating / recording accidents of Injury, Near Miss, Environmental & Cases of Ill Health., • Managing the sites objectives & targets., • Conduct audits., • Monitoring EdApp / MYC systems for compliance., • Liaising with relevant authorities where required. Essential • Experience in a SHEQ related role., • COMAH Experience., • NEBOSH / equivalent qualification., • Process safety background., • Working knowledge of reaction chemistry., • Well organised and able to manage own workload., • Excellent PC skills., • Experience of SHEQ reporting systems., • Auditing of ISO45001, ISO14001 & ISO9001., • IOSH / IEMA / IChemE Member., • Diligent, • Flexible, • Professional Job Type: Full-time Benefits: • Company pension, • Health & wellbeing programme, • Life insurance, • On-site parking, • Private dental insurance, • Private medical insurance, • SHEQ: 4 years (required)

Location: field-based role, we would consider candidates around Leeds, Crewe, Stoke, Coventry, Birmingham, Oldham, Derby About the role The Technical Support Engineer (Home Appliances) will work closely with the Technical Manager to monitor and improve the quality, reliability, and repair success rates of home appliance products. This field-based role will occasionally involve visiting end users to assess issues first-hand. This role is ideal for an experienced field engineer looking to move into a product and repair quality improvement role. The successful candidate will be proactive, technically skilled, and able to identify product quality issues, recommend effective solutions, and support continuous improvement initiatives. Key Responsibilities • Conduct product quality assessments and manage quality-related issues., • Provide technical support to authorised repair partners, including audits and in-field accompaniment., • Assess training needs and knowledge gaps for repair partner engineers, delivering coaching where required., • Analyse repair data to identify failure trends and recommend improvements., • Support call centre colleagues with technical queries and contribute to website FAQs., • Evaluate new products, completing full assessments of findings. Arranging first spares orders, documentation review, and training requirements., • Prepare technical bulletins for field engineers and analyse engineers usage of bulletins, • Assess failed products and prepare incident reports., • Support the Technical Manager in service partner performance reviews., • Manage product recalls and rework projects., • Complete Technical returns analysis., • Inspect incoming stock for quality compliance. Requirements • Formal technical qualifications in a relevant field., • Minimum 5 years’ experience in repairing consumer electronics or home appliances., • Proficient in Microsoft Office Suite, especially in Excel and power point, • Proven ability to review processes and procedures, propose improvements, and produce technical reports or bulletins., • Skilled in coaching and training engineers on new technical solutions., • Excellent communication skills, with the ability to translate technical issues into clear guidance for different audiences., • Self-motivated and confident, with a passion for quality and efficiency improvements., • Strong problem-solving skills and ownership mindset for service-related enquiries., • Up-to-date knowledge of repair methods and regulatory standards., • Ability to assess quality effectively and recommend actionable improvements. Benefits include, but are not limited to: • Competitive salary with bonus scheme, car allowance, • Workplace pension, • 23 days of holiday plus Bank Holidays, with long service increment up to 25 days., • In-house learning platform, develop your skills for your career and your role., • Long service awards, • Salary sacrifice schemes, • Discounts on Hisense products, • Access to a shopping discount portal, • Restaurant and café discounts at our Leeds office About Hisense Founded in 1969, Hisense is a global leader in technology for your home. We are passionate about making life enhancing technology accessible to the world through our innovations in televisions, laundry, refrigeration and other home appliances. Hisense UK is part of Hisense Europe, to discover more, watch the ___ or visit our company website ___ Hisense UK is part of Hisense Europe, to discover more, watch the or visit our company website IMPORTANT NOTICE • We are an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, and all qualified applicants will be considered without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by law., • As a courtesy, we strive to acknowledge all applications. However, due to the high volume of applications, we regret that we may not be able to respond to every applicant, we can only guarantee that shortlisted candidates will be contacted.

JOB DESCRIPTION- SPM BUOY MAINTENANCE SUPERINTENDENT SPM PROJECT BASIC FUNCTION • Oversee the maintenance and operational integrity of Buoy Systems used in the Single Point Mooring (SPM)Project., • Identify and address maintenance needs promptly and conduct regular inspections and assessments of buoy conditions. RESPONSIBILITIES • Develop and implement maintenance schedules for buoy systems to ensure optimal performance and reliability., • Manage all diving and ROV operations and interventions, ensuring safety and efficiency throughout and assign tasks and manage resources effectively to meet project timelines., • Oversee the management of spare parts and logistical contingencies to ensure timely availability and support for operations., • Supervise the management of floating and subsea hose replacement, as well as the planned and unplanned maintenance and repairs of SPM (Single Point Mooring) systems., • Manage tanker vetting, mooring, loading, and unmooring operations to ensure safe and effective vessel handling., • Liaise with project managers, contractors, and regulatory authorities to coordinate maintenance activities and address concerns and provide regular updates on maintenance progress and project timelines., • Develop and implement contractual documentation and operational procedures to ensure compliance and efficiency, while maintaining accurate records of maintenance, inspections, and repairs. Prepare and present reports on buoy performance and maintenance status to management., • Provide expert guidance on buoy systems and maintenance procedures and collaborate with engineering teams to resolve technical issues and improve operational efficiency., • Assisting Project Manager during annual audits, in developing and monitoring maintenance budgets, ensuring cost-effective operations and to identify and implement strategies for reducing maintenance costs without compromising quality., • Identify training needs and facilitate ongoing professional development for maintenance personnel to enhance skills and knowledge in buoy operations and safety practices. KEY PERFORMANCE INDICATORS • The ability to effectively assist with the relationship between marine and project personnel., • Able to communicate effectively and articulately at all levels., • Excellent ability to implement and monitor planned maintenance of electronic equipment., • Excellent ability to provide remedial actions to outages affecting Mechanical Electrical, Instrumentation, HVAC, Telecom, Pedestal Crane, Control room team, HSE & Stores) maintenance team to ensure that all maintenance is correctly ., • Consumables/ inventory optimized., • Motivates electrical staff to comply with HSE and SMS objectives and requirements. KNOWLEDGE, SKILLS & ABILITY REQUIRED • Microsoft Office (Word, Excel) mandatory, Microsoft Project and Auto Cad., • Extensive knowledge and experience in relevant marine and offshore legislations,, • Inspection standards, class rules requirements, and industry codes., • Excellent communication and influencing skills at all levels of the organization., • Positive and solution-focused attitude with a clear goal-based approach to problem- solving., • Certification from a recognized commercial diving school (e.g., ADCI, IMCA) to demonstrate competency in underwater operations., • Valid diving medical certificate to ensure fitness for underwater work., • Strong negotiation, analytical and problem-solving skills., • Reinforce and strengthen the HSE culture at every opportunity in operations and projects., • Promote correct HSE behaviors’ through personal example. Take action upon any health, safety and environmental matter brought to their notice, and report to their Manager on any matter, which they are unable to rectify., • Monitoring and evaluating emergency drills to ensure procedure is in place for emergency and incident situation., • Ensure that the workforce under their control are adequately trained, competent and authorized for the operations, which they are required to perform, and kept informed of all relevant information to ensure their health and safety. Carry out appropriate induction training., • Ensure a safe working environment for employees under their control. Assist in all safety inspections to ensure that the workplace is maintained in a safe and tidy condition. Ensure as far as is reasonably practicable that the work place is kept free of potential hazards., • Ensure that risk assessments are carried out. Evaluate processes and activities for the presence of hazards. Assess record and control the subsequent risk to a tolerable level., • Conform with the emergency procedures applicable to their place of work. Ensure that the workforce is aware of, and understands, the emergency procedures., • Facilitate effective two-way communication with the workforce on HSE issues. Conduct Toolbox Talks and Pre-Job Safety Meetings. Attend HSE Meetings and ensure workforce participation., • Ensure all safety devices provided are utilized and maintained, protective equipment is worn, safety rules are observed, and safe-working practices applied. Ensure correct equipment usage, inspection and effective maintenance., • Report and investigate all accidents and dangerous occurrences, including environmental incidents in the area of responsibility., • Ensure that operations are conducted in compliance with health, safety and environmental legislation and Company policy, plans and procedures. Ensure workers under their control are kept informed of all relevant information to ensure their Health and Safety, and the protection of the Environment. HSE AUTHORITY • Having full authority to stop any unsafe work that may harm the health of personnel, cause injury to personnel or damage the environment. EXPERIENCE AND EDUCATION • Bachelor’s degree in mechanical engineering., • Valid Medical Certificate., • Relevant 10 years’ experience in same filed.

Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America’s largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care. Why we need this role? Colt Technology Services SOC is seeking a Tech Lead - SOC Responder. This is an opportunity to meaningfully contribute to a highly visible security operations function with global impact upon Colt, business units, partners, and customers. While working as part of this team, the successful individual will provide world class incident response functions to detect, protect, respond, and sustain operations within cyberspace. What you will do: Support SOC Manager to deliver the following • SIEM, IR tools platform management including all design, implementation and administration activities , Use cases preparation and implementation, connector deployment, maintenance & health checks, • Responsible for operational activities, Technology escalation support, Security Solution assessment, build activities , existing Service maturing and Build activities assist, • Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach, • Establishing and governing the security incident response processes, investigations and security operational processes., • Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these., • Ensure security services, tools and platforms are adequately maintained., • Monitoring of and reporting on the effectiveness of our security enforcing technologies., • Identification and ongoing monitoring of specific security risks and KPIs and production of management information to ensure Colt receives value from key security investments/services., • Contribute to design, development and maintenance of security standards and controls., • Align team's goals and plan with Colt’s long term priorities and strategy., • Develop and grow the talent and people capability within the security teams. What We're Looking For? • 6+ years Information Security Incident Response experience with a focus on detection and response to malicious activity using log data from various sources preferred., • Strong Networking and Systems experience, preferably in an Enterprise environment, • Strong understanding of Information Security and the threat landscape surrounding enterprise systems., • Strong Scripting experience (python, powershell, Unix shell), • Demonstrated experience working in all phases of the SDLC, • Deep understanding and experience using cyber security operations, security monitoring, endpoint (EDR), Network, and SIEM Tools., • Prior SOC experience a plus, • Extensive knowledge of network and server security protocols, technologies, and products., • Industry recognized certifications (CISSP, GCIH, GCFA, OSCP, etc) preferred, • Strong oral and written communication skills., • Relentless curiosity and attention to detail, • Ability to learn quickly and leverage prior experiences to effectively solve current security challenges., • Refusing to accept the status quo, • Degree in Information Technology, Engineering or similar, • SIEM management - Desirable to have some advanced Certification from SIEM vendor on products such as ArcSight , MS Sentinel or Logrhythem What We Offer You Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion • Signed the UN Women Empowerment Principles which guide our Gender Action Plan, • Trained 60 (and growing) Colties to be Mental Health First Aiders Our benefits support you through all parts of life, for both physical and mental health. • Flexible working hours and the option to work from home., • Extensive induction program with experienced mentors and buddies., • Opportunities for further development and educational opportunities., • Global Family Leave Policy., • Employee Assistance Program., • When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.

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