Trabajos incident manager en FarnhamCrear alertas

Description Location: Farnborough, Hampshire Duration: 2 year fixed term contract (FTC) Looking for an opportunity to make an impact?.. Role Overview: We are seeking a Senior Contracts Manager for Leidos Innovations UK Ltd in the UK Defence portfolio working on accounts with the Ministry of Defence. Assists and reports directly to the Contracts & Supply Chain Director. Main Duties and Responsibilities: • Provides commercial, contractual and technical interpretation on contract terms and conditions, • experienced in MOD contracting, • Leads on contractual interactions with the Customer, • Leads on identification and preparation of contract change proposals, • Review, scrutinize, and develop operational process flows, • Ensure that the financial aspects and impact of the contract are clear to all parties, • Ensure that all stakeholders, such as administration, operations, and finance understand and adhere to contractual obligations, • Develop and maintain good working relationships with the customer commercial/contracts team, • Take an active role in the performance of the contract and proactively working to identify risks, issues and opportunities and develop and implement strategies to mitigate the risks, resolve the issues and capitalize on the opportunities, and will be willing to cross functional lines to provide support to the programme leadership team when and where needed, • Regular intensive weekly, monthly, quarterly, and annual technical and financial governance meetings in a fast-paced environment, • Ability to operate independently and communicate effectively, both internally, with technical staff, peers, and management as well as externally, with customers, regulators and others, • Strong comprehension of programme technical performance metrics and financial status, • Excellent written and verbal communications skills, • Liaison with other Leidos operating units and corporate departments where applicable Skills Required: • Bachelor's degree in business or equivalent, • Substantial experience including experience managing large programmes/contracts employing complex business models Skills Desired: • Master’s degree in business or a related field, • Experience managing and negotiating contracts with UK Government or Ministry of Defence Clearance Requirements: BPSS Pre-screening required to Start SC required for the role Intrigued? We’d love to hear from you... What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexible Working Scheme Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: _ – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £58,400.00-£74,900.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit _. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at _. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at _. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the _. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Description Capture Manager Location: Farnborough or Whiteley office base - Hybrid working with travel to our Farnborough Join our UK Team who are committed to a Mission! Capture Manager Are you a seasoned sales professional considering your next move? Leidos is excited to be extending our UK Growth operations and are looking for an experienced sales manager to drive high-value opportunities across our focus markets in UK public sector. What we’re looking for: • Proven experience securing new business in the UK public sector – National and Devolved Government, National Security and Defence sectors, • Ability to sell multi-discipline IT and system integration solutions, • Strong understanding of sales and capture strategy, • Demonstrable business development and sales capture leadership, shaping and executing business winning strategies. We are looking for someone with experience in Capture / Pursuit leadership, who thrives on working in an dynamic business winning environment.. The Capture Manager is accountable for winning a specific business opportunity and provides the leadership to the Capture team through to award of the contract. You will: • Define the customer engagement management strategy and engage senior company executives in contact activity as required, • Personally engage with customers and stakeholders to understand their challenges, constraints and desired outcomes, • Lead the development of winning strategies that differentiate us, are competitively focused and are compelling to the client and their requirements, as well as satisfy internal business objectives and risk posture, • Assemble a high performing Capture team that brings relevant expertise and capabilities;, • Deliver clear and inspired leadership to assure execution of winning capture strategy., • Where relevant, assemble an industry team that compliments Leidos capabilities to both win the opportunity and ensure execution of the programme, • Work with the Bid Manager to develop a high-quality proposal, ensuring win themes, hot buttons, and evaluation criteria are comprehensively addressed across all proposal elements, • Lead internal stakeholder management through stages of deal governance,, • Lead post-submission activities and support the programme team as required, ensuring smooth hand over to the operational delivery. Our ideal candidate must have a strong track record: • As a Capture Manager / Pursuit Lead winning complex IT services opportunities of greater than £20m, ideally to within UK public sector, • Be capable of developing and maintaining senior stakeholder relationships internally and with customers and industry partners. What does Leidos need from me? • Exceptional leadership, relationship management, and communication skills, including motivation and direction to team members., • Proven effective in working across organisational boundaries (e.g. between corporate divisions and/or multi-nationally based divisions), • Sound commercial acumen and ability to define Leidos value proposition with compelling business case. Clearance Requirements: UK Security Clearance is required for this role Discover yourself at Leidos UK! Join our team and we’ll unleash your talents to solve the most challenging technical problems. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: _ – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £75,800.00-£99,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit _. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at _. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at _. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the _. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Description Business Development Manager (Defence) Programme Name: UK Growth Location: Farnborough or Whiteley with travel required and flexibility to work from home dependent on business demands Salary: £75,800 - £99,800 Are you ready for your next career challenge? Leidos is currently seeking a Business Development Manager – Defence, aligned to our National Security and Defence (NS&D) Division covering the United Kingdom Ministry of Defence. You will work with a team of Business Development (BD) professionals and report to the BD Director for NS&D. At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams in the UK to address some of the most complex problems in Defence, government, safety & security and transportation. Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our Mission, Vision, and Values guide the way we do business. The Leidos UK Culture Charter brings together the culture and behaviours we expect of all employees, as guided by our enduring Leidos Values: Integrity, Inclusion, Innovation, Agility, Collaboration & Commitment. If this sounds like the kind of environment where you can thrive, keep reading! The role you will play: • Plan and lead Business Development (BD) activities that will contribute to our annual award targets in this strategic and fast-growing area of the UK business., • Responsible for the development and management of a pipeline of opportunities to support the next 2-5 years business growth ambition, aligned to the UK strategy., • You will develop and maintain senior relationships with Defence clients positioning Leidos as a potential strategic supplier., • You will guide the Leidos bid teams in their pursuit and shaping of the business development campaign to propose differentiated client propositions., • Identify and qualify the opportunities that best match Leidos strengths and provide optimum outcomes for the client and us., • You will lead and execute significant new business campaigns in the UK Defence market., • Operate effectively within a multi-functional team where you will be an effective leader and communicator. The successful candidate will have: • Substantial experience of successfully selling into the UK Defence market., • Existing client relationships in the UK MOD., • A track record of successfully driving business growth year on year and hitting targets., • Demonstrable experience of success in leading and winning contracts valued more than £25m., • Extensive knowledge of Government business development, contract awards, current procurement trends and customer buying behaviours., • Experience of winning work on frameworks and then scaling the size of follow-on awards in those areas., • Proven experience of collaboratively creating compelling winning bids with partners., • Excellent inter-personal, presentation and verbal skills and an experienced negotiator., • Tenacity and energy to maintain the momentum of multiple and concurrent pursuits., • A track record of Client and Industry stakeholder engagement and relationship development., • Expertise in motivating and mentoring agile teams to grow and change the business. Domain Specific Requirements: • Experienced Business Developer, Senior Account Manager or Capture Leader with a proven track record of successfully prosecuting and winning business in the UK MOD., • Experience and understanding of the Defence Intelligence community is essential., • Experience and understanding of the R&D/S&T community and working with DSTL is highly desirable., • Experience and understanding of Information Advantage concepts, technologies and customers is highly desirable., • Experience of forming partnerships/consortiums to win opportunities is essential., • Experience in formulating use cases for multi-domain and digital transformation concept demonstrators is highly desirable, • In depth understanding of the MOD’s digital transformation programmes is desirable, • Understanding of autonomous systems, ITSM, application of AI/ML technology (to solve problems) is desirable. Clearance Required: • Clearance to Start: SC, • Clearance for Role: DV What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: _– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £75,800.00-£99,800.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit _. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at _. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at _. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the _. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Description Service Architect Location: Farnborough, with flexibility to work from home dependent on business demands Salary: £58,400 - £74,900 The Role The Service Architect is part of the Service Management team which provides consistent & efficient Service Design, Service Transition, Operational Service Delivery and Continual Service Improvement to Leidos customers. The primary objective of the Service Architect is to use the Leidos product set (StarTT, SecDevOps etc.) to design services that are user centric. Responsible for the delivery of cost-effective service solutions that achieves customer’s requirements, meets mission needs and which can be fully integrated with the customer’s service eco-system. What will I be doing? The Service Architect will be responsible for varied deliverables across the Programme; Bids & Proposal • Producing Service Management responses for proposals and being the Service Lead on bids or being a Service Architect in support of the Service Lead (I.e. deputy)., • Delivering an overall service architecture that meets the needs of the customer and Leidos strategy., • Working with the Project Lead (Programme or Project Manager) to develop an implementation plan to deliver the service architecture in line with overall customer and programme timelines., • Creation of a Basis of Estimate (BOE) to establish the level of effort for all operations and the effort to stand the service up from an SM perspective., • Ensuring Service Management resources are underwritten with the Leidos Service Director., • Creation and management of Service Management RAID logs., • Working closely with the Solution Architect Lead Engineer and SMEs to ensure the technical solution and engineering BOEs they develop support the service architecture principles., • Translating customer requirements and contractual obligations into a Service solution., • Providing thought leadership in relation to service architecture., • Managing bid workload to a costed budget., • Working in collaboration with Solution Leads, Programme, SME’s, Capture, Sales and Bid teams., • Performing peer reviews (Solution Overview, HLDs, Delivery plans etc.) as required to ensure that high-quality proposals are submitted., • Performing audits, standards compliance checks and due diligence as required., • Upon contract award (and dependent on Service Architecture availability), responsible for the implementation of solutions and subsequent handover to the Service Delivery and Operations teams. Service Design • All aspects of Service Design, creating Service Design Plans (SDPs) and using Service Delivery patterns and common sub-processes to support solution development., • Collaborating with Solution Architect and Chief Engineer to develop Service Management architecture., • Collaborating with Programme or Project Management to lead on service elements of delivery to enable the transition the service into live production., • Identifying and managing service risks, dependencies and issues appropriately aligned to the Service Delivery Plan., • Involvement in transitioning new services from Projects to Business as Usual (BAU) through formal Service Transition processes and Service Readiness Review gates. Service Implementation • Reporting into the role of the Service Delivery Manager (SDM) to ensure the service model is fit for operational purpose, support and management (maintainable and adaptable) and in line with the Customer and Leidos strategy., • Liaising with Programme Management, Service Delivery, and customers to assure delivery of quality service products on time and to budget., • Ensuring teams involved with delivery of the service have their processes and supporting artefacts., • Supporting transformation of the customer organisation to an ITIL based model., • Working closely with the Service Operations team to ensure that implemented or changed services can deliver to target service levels and performance indicators. CSI • Championing Service Management and associated processes and procedures within the organisation, operating within the ITIL frameworks and compliant with ISO20000., • Identifying areas of improvement., • Establishing CSI mechanisms for the life of the service. What does Leidos need from me? To be successful in this role you will have experience in designing full end-to-end service solutions in large scale enterprise environments. You will need good understanding of enterprise IT technologies infrastructure components and business processes. You will be highly experienced and qualified in service management frameworks (ITIL) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contract. The Service Architect must have: • A detailed knowledge of Service Delivery concepts and techniques., • A strong operational understanding of service supply chains., • Experience of Service Design for major IT systems and services., • Experience of supporting new business development activities and creating value propositions around our service portfolio., • The ability to write coherent, concise, and readable technical documentation., • Providing input to the pre-sales process to facilitate submission of high-quality achievable proposals., • Strong stakeholder management and interpersonal skills, interfacing/presenting to director level., • Experience of developing service-based process and procedures in a commercial environment., • Experience of driving through service improvement activities., • Understanding of how technology, process, tools and people combine together to provide effective solutions., • Experience in selecting and applying Service Management principles, policies, and techniques in client operational environments., • The ability to work under pressure and to deadlines, with a flexible and pragmatic approach., • Experience of working in a matrix management environment., • Awareness and understanding of ITSCM and Business Continuity and Disaster Recovery., • Excellent verbal communication skills including presenting., • Client Relationship Management - Build effective relationships with client team at all levels., • Understanding of SecDevOps function and agile development methodologies., • Experience of the development of complex IT services including customer liaison management., • Experience and knowledge of financial management, cost centre control and project planning and delivery., • Experience of developing SLAs and operational procedures in a commercial environment., • Good strategic planning and organisational skills., • Excellent leadership and people management skills - good team builder and leader. It would be desirable if you had: • Ability to grasp complex technical information quickly, assimilate and explain to non-technical audiences., • An understanding of Service integration and management (SIAM) management methodologies., • As awareness of ITSM Tooling technologies and how they can be used and configure to best serve our customers. Key Qualifications: • ITIL v3 / 4 certification Clearance Requirements: You will be required to gain UK SC (Security Clearance) for this role. To be eligible for this role you must have UK Citizenship and been a resident in the UK for minimum 5 years. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme), • Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: _ – we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £58,400.00-£74,900.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit _. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at _. Securing Your Data Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at _. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the _. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. #Remote

IT Service Manager to enhance service delivery and align ITIL processes with customer goals. The role involves leading major incident management, managing service performance, and ensuring stakeholder engagement.

Astute's Power Team is partnered with a global company, to recruit for an Operations & Maintenance (O&M) Reliability Manager to assist with the UK, and occasionally global, O&M matters across the fleet of Energy from Waste Power Stations. The vital O&M Reliability Manager role comes with a competitive salary + Car Allowance + Bonus + Private Medical + travel expenses + other benefits. This is a hybrid role which will involve travel across the UK as well as international travel. If you're an experienced Plant, Operations, Engineering/Maintenance Manager, who would like to work for a company who invest in professional development of their employees, then upload your CV to apply today. Responsibilities and duties Reporting to the O&M/Performance Director, you will be responsible for: Perform independent audits and inspections across O&M sites, delivering comprehensive reports, improvement initiatives, and practical recommendations to strengthen operational reliability, maintenance efficiency, and asset health. Maintain full compliance of operational and maintenance activities with legal, corporate, client, HSEQ, and industry standards, while fostering a proactive culture of safety, discipline, and ongoing improvement. Assess plant performance, maintenance practices, equipment condition, and reliability data to detect risks, optimise asset efficiency, and drive preventative and predictive maintenance efforts. Design and execute operational assurance and reliability programmes for EfW, Biomass, Renewable Gas, Biogas/AD, and industrial process plants, ensuring standardised practices and effective resolution of performance gaps. Contribute to major incident investigations, behavioural safety programmes, and cross-site knowledge sharing, providing regular operational and reliability insights to senior management and Group HSE teams Professional qualifications We are looking for someone with the following: Ideally a Degree in a relevant Engineering subject - those with HND/HNCs will also be considered A formal Health and Safety qualification such as IOSH or NEBOSH will be advantageous but not a necessity A full UK driving licence is a necessity given the nature of the role with travel Personal skills, prior experience and knowledge The O&M Reliability Manager would suit someone who has: Prior Senior Management experience within the O&M Team of a Power Station (ideally EfW) - those with significant Operations/Engineering Management will also be considered Strong understanding of critical plant including boiler systems, steam cycles, rotating plant, etc. Proven background in operations, maintenance, reliability, asset integrity or operational assurance roles Good financial and commercial acumen Salary and benefits of the O&M Reliability Manager role A competitive basic salary Car allowance Travel expenses Bonus Private healthcare Other benefits #LI-AP1 INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful

Astute's Power Team is partnered with a global company, to recruit for an Operations & Maintenance (O&M) Reliability Manager to assist with the UK, and occasionally global, O&M matters across the fleet of Energy from Waste Power Stations. The vital O&M Reliability Manager role comes with a competitive salary + Car Allowance + Bonus + Private Medical + travel expenses + other benefits. This is a hybrid role which will involve travel across the UK as well as international travel. If you're an experienced Plant, Operations, Engineering/Maintenance Manager, who would like to work for a company who invest in professional development of their employees, then upload your CV to apply today. Responsibilities and duties Reporting to the O&M/Performance Director, you will be responsible for: Perform independent audits and inspections across O&M sites, delivering comprehensive reports, improvement initiatives, and practical recommendations to strengthen operational reliability, maintenance efficiency, and asset health. Maintain full compliance of operational and maintenance activities with legal, corporate, client, HSEQ, and industry standards, while fostering a proactive culture of safety, discipline, and ongoing improvement. Assess plant performance, maintenance practices, equipment condition, and reliability data to detect risks, optimise asset efficiency, and drive preventative and predictive maintenance efforts. Design and execute operational assurance and reliability programmes for EfW, Biomass, Renewable Gas, Biogas/AD, and industrial process plants, ensuring standardised practices and effective resolution of performance gaps. Contribute to major incident investigations, behavioural safety programmes, and cross-site knowledge sharing, providing regular operational and reliability insights to senior management and Group HSE teams Professional qualifications We are looking for someone with the following: Ideally a Degree in a relevant Engineering subject - those with HND/HNCs will also be considered A formal Health and Safety qualification such as IOSH or NEBOSH will be advantageous but not a necessity A full UK driving licence is a necessity given the nature of the role with travel Personal skills, prior experience and knowledge The O&M Reliability Manager would suit someone who has: Prior Senior Management experience within the O&M Team of a Power Station (ideally EfW) - those with significant Operations/Engineering Management will also be considered Strong understanding of critical plant including boiler systems, steam cycles, rotating plant, etc. Proven background in operations, maintenance, reliability, asset integrity or operational assurance roles Good financial and commercial acumen Salary and benefits of the O&M Reliability Manager role A competitive basic salary Car allowance Travel expenses Bonus Private healthcare Other benefits #LI-AP1 INDPOW Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful. TPBN1_UKTJ

Our engineering and manufacturing clients are seeking a UK Quality Manager to join their growing team. The UK Quality Manager will split their time across 2 sites Farnborough and Fareham, so you must be commutable and able to visit both. Duties & Responsibilities: Production & RMA Quality Define and ensure compliance with workmanship standards across both sites, including but not limited to painting, plating, welding (Def Stan), IPC-A-610 and IPC/WHMA-A-620 Align and harmonise technician training and SOPs in partnership with production teams and Quality Engineers at each site Measure and report internal failure rates; implement corrective actions to reduce internal and external failure costs across both sites Facilitate cross-site learning and standardisation of quality controls Supplier Quality Work with Procurement teams at both sites to manage supplier approval processes and ensure ERP systems are accurate and aligned Monitor and report supplier performance and lead quality improvement activities with Procurement to reduce failure costs Drive standardisation of supplier performance metrics and feedback loops QMS / EMS Ensure continued ISO 9001 certification for both sites, with all internal audits and management reviews completed on schedule Manage all QMS/EMS documentation and change control to reflect current practices and UK-wide alignment Host NQA audits for both sites, targeting zero non-conformities Ensure compliance with all applicable mandatory environmental legislation at both sites and maintain necessary records in line with legal requirements Health & Safety Ensure legal and company H&S responsibilities are met at both sites Conduct and review H&S risk assessments, policies, and accident investigations Ensure near-miss and incident reporting is consistent and leads to meaningful action Oversee H&S training, safe systems of work, equipment checks, and competence reviews across both sites Customer Interface Act as lead QHSE contact for both sites during customer visits and communications Manage the customer complaints process ensuring swift response, investigation, resolution, and communication Support the customer satisfaction survey process and maintain all customer-specific quality documentation Team Management Lead, mentor, and support Quality Engineers and supporting roles across both sites Set and monitor individual and team objectives, including daily/weekly priorities Conduct performance reviews and escalate concerns where appropriate Foster consistency and shared purpose between sites, encouraging collaboration Required skills & experience 3 years+ experience within a quality management position Experience working within a manufacturing environment Experienced auditor Demonstratable track record or quality improvements and rework reduction Working hours: 38 hours per week Monday-Friday Must be able to travel to both Farnborough and Fareham TPBN1_UKTJ

The Major Incident Manager will take an influential role in this rapidly growing, global business. The role will be responsible for numerous deliverables with the key focus on resolving all major incidents and supporting IT services across the group.

Skills incident management major incident Azure Windows Network Employee Value Proposition Exposure to range of enterprise clients with a wide range of critical issues 18mth intent fully remote Job Title: Incident Manager Location: London, UK Rate/Salary: 210. Description Incident Manager required t

Spectrum IT Recruitment is looking for a Major Incident Manager based in England. In this role, you will be responsible for resolving major incidents and ensuring IT services run smoothly across the organization.

Oversee incident investigation and ensure timely, accurate escalation. Act as the primary escalation point during active incidents. Strong understanding of incident detection, triage, and escalation.

A global cyber resilience firm in the United Kingdom is seeking a Manager in Digital Forensics & Incident Response. Candidates should have 3–5 years of experience in digital forensics and incident response, effective communication skills, and the ability to work under pressure. The role requires l

Major Incident Manager / Incident & Change Analyst (Contract). Major Incident Managers / Incident & Change Analysts. Incident, Change, and Problem Management.

NatWest Group is seeking an experienced Incident Manager to oversee incident management within one of its key divisions. The successful candidate will collaborate with various business and technology teams to ensure effective incident resolution and continuous process improvement.

Contribute to the Post Incident Review (PIR) process: reviewing major incidents, documenting RCAs and lessons learned in a timely manner; and ensuring actions are identified. Experience of implementing and owning Major Incident Management frameworks in a telecommunication service provider. Ability t

Utilita Energy Ltd is seeking a Major Incident Manager who will lead and manage responses to critical IT incidents. The successful candidate will mentor the incident team, conduct post-incident reviews, and improve processes.

Clifford Chance is seeking a Major Incident and Experience Manager in London. Candidates should have a strong background in ITIL processes, particularly Incident and Problem Management. The role entails managing complex incidents across global teams and enhancing IT service reliability.

SRE, support, or incident management roles, including at least 2 years of direct Incident Management experience leading high‑severity incidents. As an Incident Manager at Cockroach Labs, you will lead the coordination and resolution of incidents across internal systems, CockroachDB Cloud, customer

Ankura is seeking a Manager level candidate with a strong background in Incident Response and project management. Join us in making a significant impact in cyber incident response!.

Title:Major Incident Manager Department:Procode IT Location:Commutable distance of our Chandlers Ford office Salary: Circa £67,500 + Discretionary bonus scheme Sponsorship: Unfortunately, we are unable to offer sponsorship for this role We’re seeking an experi

Responsibilities include incident management, team mentorship, and operational improvements.

A growing global business in the UK is seeking a Major Incident Manager to take a key role in resolving major incidents and supporting IT services. The ideal candidate will have strong leadership skills, experience in incident management, and ITIL certification.

Oversee and drive Incident Management activities, including the resolution of Major Incidents. A fantastic opportunity has arisen for a Major Incident Manager to join our London based law firm on a permanent basis. It is therefore essential that the Major Incident and Experience Manager is highly cu

Facilitating incidents by providing support for domain leaders, ensuring timely resolution of incidents, minimising impact on services, maintaining accurate records and ensuring timely and effective communication of status to clients and stakeholders. Supporting analysis of incident data by ensuring

HM Revenue & Customs is seeking a Senior IT Service Manager to ensure the management of live digital and technology services. This role involves owning service performance against SLAs, coordinating technical changes, and leading incident management.

Endava Limited is seeking a SOC Manager to lead the day-to-day operations of a global 24/7 Security Operations Center. The ideal candidate will manage security monitoring, incident response, and operational activities across distributed teams.

Contribute to the Post Incident Review (PIR) process: reviewing major incidents, documenting RCA's and lessons learned in a timely manner; and ensuring actions are identified. Build a solid knowledge of the company technical teams organization and build solid interfaces with engineers, managers and

Contribute to the Post Incident Review (PIR) process: reviewing major incidents, documenting RCA's and lessons learned in a timely manner; and ensuring actions are identified. Support, maintain and keep up to date, the Major incident management process, related procedures and the main documentation

Join us as an Incident Manager. We are seeking a highly skilled and experienced Incident Manager. Experience handling all types of incidents, including major incidents.

To be considered suitable for this Incident Response Manager role you will need the following skills and experience:. Security Incident Response Manager (Cyber Threat). A large global financial services firm is looking for an Incident Response Manager within its cyber threat division.

DGH Recruitment is looking for a Major Incident Manager to join their law firm in London on a permanent basis. This role involves managing Major Incidents, driving effective incident resolution, and overseeing technical teams.

Elite Technology is seeking a Technical Support Manager to lead a new team focused on cloud service health and incident management.

WeAreTechWomen is looking for a Behavioural Threat Manager (EMEA) based in London. This managerial role requires leading response efforts for behavioural threats across the EMEA region.

A leading satellite communications company is looking for a Major Incident Manager in the UK. You will be responsible for managing Major Incidents to resolution, ensuring minimal impact on operations.

NatWest Boxed in Greater London is seeking an experienced Incident Manager to oversee incident management across various clients and stakeholders. Key responsibilities include facilitating incidents, maintaining accurate records, leading post-incident reviews, and collaborating with multiple departm

Incident Response Manager (Cyber Threat). A large global financial services firm is looking for an Incident Response Manager within its cyber threat division. Familiarity with incident response tools and measures.

National Highways has an exciting opportunity for an experienced Major Incident Manager. The role is responsible for ensuring that major incidents are managed effectively, consistently, and in line with agreed policies, processes, and service expectations, whilst driving improvements that reduce bus

A leading cybersecurity firm in the United Kingdom is seeking a Digital Forensics & Incident Response Consultant to manage and respond to high-impact cyber incidents. This role requires 3-5 years of hands-on experience in digital forensics and incident response, with proficiency in various environme

Gravitas Recruitment Group (Global) Ltd is seeking a Site Reliability Engineering Manager to lead the Site Reliability function for a major consumer tech platform in London.

Xe's risk function such as, but not limited to: Xe's annual risk assurance plan, enterprise risk analysis, local risk reporting, annual internal vendor management risk assessments, and oversight of operational incidents, whilst always looking for ways to improve processes. Oversee Operational Incide

Hyatt Group in Greater London is seeking a Security Manager to oversee hotel security operations. Key responsibilities include managing patrol strategies, overseeing incident investigations, ensuring fire safety compliance, and promoting a culture of safety awareness.

Endava is seeking an experienced SOC Manager to lead the daily operations of a global 24/7 Security Operations Center. This role ensures high-quality security monitoring and incident management across diverse teams in Europe and APAC.

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

A £500 Golden Hello is just one of the ways we'll reward you when you join Barchester in this role.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support

Nestled by the seaside in beautiful Frinton-on-Sea, our luxurious 92-bed home is proud of its strong, stable team and a Home Manager who champions your growth. Career progression that's personal - work towards your Level 3 qualification with full support from your team and manager.