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Technical Incident Manager - Birchwood £26,000 * Mon-Fri Hybrid Working (3 days in office / 2 days WFH) * 35 hrs per week Are you the go‑to person for anything car‑related? Love problem‑solving? Thrive in a fast‑paced, customer‑focused environment? We'

I have an immediate opportunity for a Major Incident Manager for a busy team for our government client in London. You will lead the response to high-impact IT incidents in a sensitive government environment. Driving post-incident reviews, identifying root causes, and ensuring follow-up actions are o

A fantastic opportunity has arisen for a Major Incident Manager/Major Incident Manager to join our London based law firm on a permanent basis. Oversee and drive Incident Management activities, including the resolution of Major Incidents. It is therefore essential that the Major Incident and Experien

We are recruiting three DV Cleared Incident Managers to support a high-profile, mission-critical programme based in London. Drive incidents through to resolution, ensuring effective communication, escalation, and post-incident review. Incident Manager (Active DV Clearance Required) – Contract.

The Major Incident and Experience Manager will be required to provide out-of-hours, on-call Major Incident Management as part of a rota. The role is responsible for the oversight and management of our Incident and Problem Management processes and directly manages all in-scope Major Incidents, workin

A public sector consultancy is seeking an IT Security Manager on a contract basis in Leeds. The role involves leading the IT Security team, managing security risks, and overseeing incident responses for a large public sector organisation.

A leading sports betting company is looking for a Major Incident and Problem Manager. Responsibilities include managing major incidents, conducting root cause analyses, and collaborating with stakeholders.

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A government agency is seeking a Problem Manager to lead incident resolution and improve IT services. As part of the transformation within the agency, the Problem Manager will implement strategies for service quality and aims for continual improvement.

Critical Situation / Incident Manager (Customer Escalations). Major Incident Management / Escalation Management / Service Delivery / Incident Command. Flexibility for occasional weekend/public holiday coverage based on incident priority.

Proven experience in ITSM leadership, incident management, and problem management. Ability to work under pressure and manage multiple incidents.

A consulting firm is seeking an Incident Manager with SIAM experience for a 4-month contract in London. The ideal candidate will have strong skills in incident resolution, SLA monitoring, and proactive incident trend identification. This role involves overseeing the entire incident management lifecy

Tracking audit trail for incidents, including any agreed actions and Post-Incident Reviews. Conducting assurance activities on incidents and incident management to drive consistency and continuous improvement. Providing training to stakeholders on incidents and incident response activities.

A leading incident response platform in Greater London is seeking a Channel Partner Sales Manager to manage strategic partnerships.

You’re the kind of Incident Manager who. Experience leading major incidents in complex, multi‑party environments is a must. Take command of incidents end‑to‑end, categorisation to closure.

The Major Incident Manager will also ensure that Incidents logged are managed in a proactive and effective manner in accordance with contractual KPIs, whilst working closely with the Service Delivery Manager to develop more effective processes and procedures to ensure that multiple SLAs can be manag

Ideal candidates will have a degree in Computer Science or Cyber Security, along with extensive experience in incident response and project management. A leading global expert services firm is seeking a Manager-level candidate for its Cyber Security and Privacy practice in the UK. The role involves

We are looking for a strong operational risk and incident professional to take ownership of our enterprise-wide Risk Event and Incident Management process. Risk Event & Incident Lifecycle Management. Own the end-to-end lifecycle of risk events and incidents, ensuring timely logging, classification,

A global entertainment business is seeking an Incident Manager in Greater London. This pivotal role requires someone who excels under pressure and can lead the full lifecycle of incident management. The position offers an immediate impact on a major regulatory and platform transformation, making it

G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. Support the delivery of a new PRA/FCA regulatory initiative covering third-party registers and incident reporting. Hands-on DORA impleme

Produce incident and major incident reports, including severity assessments and post-incident reviews. The Incident Manager will act as the central point of command during major incidents, working closely with Technology teams, business stakeholders, and third-party vendors. This role will be to sup

Building and maintaining meaningful incident, resilience and performance reporting. Leading incident response during resilience testing and scenario exercises. Improving and automating incident workflows, processes and tooling as the organisation scales.

A telecommunications firm in the UK is seeking an ITSM Service Manager to oversee IT service management processes.

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A leading international law firm is seeking a Major Incident and Experience Manager to oversee incident management and enhance IT service reliability.

Major Incident Manager - High-threat government environment. Summer-Browning Associates is currently supporting our central government client, who is seeking a Major Incident Manager for an initial 6 assignments with the option to extend. The ideal candidate will have an active SC or DV clearance an

A technology services provider is seeking a Major Incident Manager to lead incident response for government clients in London, working 5 days on-site. Responsibilities include managing end-to-end major incident processes, coordinating teams during live incidents, and overseeing operational coverage.

A UK government department is seeking a Senior Problem Manager to lead the IT Problem Management Team. In this role, you’ll manage incident investigations and resolutions while overseeing team dynamics and fostering a collaborative culture. Candidates should possess an ITIL 4 Foundation Qualificat

Generate internal reports on incident trends, resolution times, and the effectiveness of our incident management processes. Sitecore is seeking an experienced and dynamic Senior Incident Manager to join our team. The Senior Incident Manager is the calm centre of gravity during Sitecore's most critic

AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. As a Channel Partner Sales Manager, you'll own a portfolio of strategic partnerships end-to-end, translating executive relationships into pipeline and revenue while building the ope

Our CIR specialists are called to answer client needs regarding proactive incident response advisory services, reactive incident response, post-breach assessments, managed threat hunting as well as implementing response automation technologies. Proven experience in Incident Response supervising tech

A leading corporate travel management business based in Greater London is looking for a Cyber Security Manager to oversee their security operations. The ideal candidate will monitor incidents, lead investigations, and ensure robust security practices across systems. With 2+ years in SecOps or incide

The role requires a strong decision-maker with proven skills in incident and problem management, alongside experience in crisis management and business continuity.

A financial technology company in Greater London is seeking an experienced professional in operational risk and incident management.

The Major Incident Manager will also ensure that Incidents logged are managed in a proactive and effective manner in accordance with contractual KPIs, whilst working closely with the Service Delivery Manager to develop more effective processes and procedures to ensure that multiple SLAs can be manag

A high-end professional services consultancy is seeking a Business Continuity & Incident Manager in Greater London. Candidates should have over 8 years of experience in operational resilience and incident management within regulated financial services.

Cyber Security Incident Response (CSIRT) Manager. Cyber Security Incident Response Team (CSIRT) Manager. Cyber Incident Response Team (CIRT) Manager.

The Major Incident Manager will also ensure that Incidents logged are managed in a proactive and effective manner in accordance with contractual KPIs, whilst working closely with the Service Delivery Manager to develop more effective processes and procedures to ensure that multiple SLAs can be manag

The Duty Manager (SEO) is a key operational role within IDD, responsible for delivering 24/7 incident management, including major incident (MI) response, Tier 2/3 escalation, and liaison with regional IT support and business stakeholders. On behalf of FCDO, we are looking for an Incident Manager (I

Business Continuity & Incident Manager. This role sits within the 1st Line of Defence Risk and Control function and supports the organisation in preparing for operational disruptions, strengthening resilience during incidents, and ensuring the effective protection of customers, business operations,

A leading FinTech company in Greater London is seeking a Resilience Manager to oversee the resilience programme, including incident response and disaster recovery. The role involves managing risks, coordinating major incidents, and ensuring effective resilience practices throughout the organization.

Responding to Gold incidents, deputy chair for Silver incidents and chairing BCB & CIB Bronze and sub Bronze incidents. You’ll need strong communication, relationship-building and resilience skills as you coordinate and support live incidents at all levels, including providing out-of-hours inciden

A leading financial services firm in Greater London is seeking a Proposition Manager for a 12-month FTC. The role involves overseeing regulatory compliance and managing incidents within the Propositions area.

A governmental organization in the UK seeks an Incident Manager for a 7-month hybrid contract, requiring active DV clearance. The successful candidate will manage 24/7 incident response and coordinate with senior stakeholders in the IT Service Operations team.

Deep understanding of ITIL Incident Management principles, especially: restoration of normal service as quickly as possible, minimising impact to business operations, structured incident lifecycle management, precise communication and escalation paths. Generate internal reports on incident trends, r

Proven experience as an Incident Manager or Major Incident Lead, ideally within the energy, utilities sectors. Own the end-to-end incident lifecycle. Lead, control, and coordinate incidents.

A management consultancy is seeking an experienced Incident Manager for a permanent role in London. This position involves overseeing IT Incident Management within the Financial Services sector. The successful candidate will coordinate multi-level IT support during incidents, ensuring rapid service