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Job Description Rivers Hospital, Sawbridgeworth Full Time, 37.5 hours per week The role At Ramsay Health Care UK, we know our people are our most important asset. Join us and you’ll help to develop and grow your in-hospital pharmacy team to play a key role in delivering exceptional care to our patients. Leading the Pharmacy department, you’ll help develop all Pharmacy services available at the hospital, driving innovation and improvement in one of the UK’s leading independent healthcare providers. Not only will you be valued here for the skills and expertise you bring as a Pharmacy Manager, but you’ll also have the chance to build on them, too, through our Ramsay Academy. We put the patient at the heart of everything we do – and you will too, with a can-do attitude that will make a huge difference to our Pharmacy service, our patients and your team. Where you’ll be based The Rivers Hospital is one of the leading private hospitals in the UK and being just off the M11, it is easily accessible from London and the Home Counties. The hospital is located in Sawbridgeworth on the Essex, Hertfordshire border in beautiful countryside. A sweeping drive through landscape grounds leads you to ample free car parking and our award winning team focused on providing individual care to meet your needs. The hospital opened in 1992 and is equipped with the latest medical facilities for diagnosis and treatment, and has very high quality clinical standards including effective infection prevention measures. What you’ll bring with you * Current registration as a Pharmacist with the GPhC - General Pharmaceutical Council * Clinical Diploma or equivalent clinical pharmacist experience * Experience in a management role, carrying out staff appraisal, development and training * Familiarity with electronic stock control systems * Policy, procedure and/or guideline development experience * Experience of safe medication practice * Audit and data analysis experience * Incident report and investigation * Participate in a rotational schedule, which may include working weekends to ensure continuity of clinical services. * Provide support for the Pharmacy on-call rota, assisting with urgent medication-related queries and ensuring timely access to essential medicines outside of standard hours. * Budgetary and Change management experience – desirable * Business case development experience – desirable Why join us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people: Health, Wellbeing & Financial Security • Private Medical Cover, with the option to add your partner and dependants, • Discounted Bupa Dental Insurance, • Life Assurance (Death in Service) x3 your base salary, • Private Pension, with Ramsay matching up to 5% after a qualifying period, • Employee Assistance Programme Work–Life Balance • 25 days annual leave + bank holidays, with the option to buy or sell additional days, • Flexible shift patterns, where possible, • Family friendly policies including enhanced parental leave, • Volunteer leave to support causes that matter to you Career Development & Recognition • Training and Development via the Ramsay Academy to support your career development, • Colleague recognition programme to celebrate our people Lifestyle & Everyday Perks • Access to our benefits platform, offering a wide range of discounts, • Cycle2Work scheme, • Subsidised staff restaurant, where possible, • Free parking on site, where possible About Us: Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success. We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’. We are committed to equality of opportunity for all. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Duty Manager - GRIND | National Theatre £34,744 per annum Founded in London in 2011, Grind has grown from a single Shoreditch café into a city-wide collection of buzzing coffee shops, cafés and trucks - serving great coffee, food and cocktails to a killer soundtrack. Our cafés are the beating heart of the brand: fast-paced, vibrant and full of personality. We believe coffee can be a force for good, leading the way with compostable pods, plastic-free packaging and carbon-free shipping. Through the Better Coffee Foundation, we’re on a mission to become the world’s most sustainable coffee company - recovering 43 million pods’ worth of ocean-bound plastic in our first year alone. Purpose As Duty Manager, you’ll be at the heart of the action, leading, motivating, and supporting our team to deliver a world-class hospitality experience. You’ll oversee daily operations, assist Team Leaders when needed, and ensure seamless coordination with the wider venue. If you thrive in fast-paced environments, love hospitality, and want to be part of an iconic venue, we’d love to hear from you! Responsibilities • Lead & Inspire: Brief, motivate, and guide team leaders and Customer Service Assistants (CSAs) to achieve daily financial targets, KPIs, and uphold our exceptional service standards., • Deliver an Outstanding Guest Experience: Keep the customer journey at the heart of everything, identifying opportunities to enhance service and acting on feedback., • Maintain Excellence in Operations: Ensure food and drink offerings are well-stocked, beautifully presented, and consistently delivered with quality in mind., • Optimize Performance & Efficiency: Monitor and maintain systems and equipment, report any issues, and follow up on maintenance to keep everything running smoothly., • Drive Success & Team Growth: Support staff development through inductions, training, and 1-2-1 meetings, ensuring they have the tools and knowledge to succeed., • Ensure Compliance & Safety: Uphold all food safety, health & safety policies, and incident reporting procedures to create a safe and efficient work environment., • Lead Evening Bar Performance: Own after-5pm trade, driving wet sales through confident leadership, upselling and an energetic guest experience., • Develop & Inspire the Team: Coach Team Leaders and CSAs to deliver standout service across coffee and bar, building skills, confidence and product knowledge., • Champion Coffee Excellence: Maintain exceptional coffee standards at all times — from extraction and recipes to presentation and pace — in line with brand expectations., • A natural leader – you lead by example and are always present on the floor with your team., • Passion for exceptional service – you’ll ensure every guest has an unforgettable experience., • Flexibility – evenings, weekends, and bank holidays are all part of the excitement!, • At least 2 years’ experience in a similar role, ready to hit the ground running., • Strong communication skills – both written and verbal., • Previous experience in a high-volume single or multi-venue hospitality or leisure setting., • Knowledge of EPOS and procurement systems (Desirable)., • Awareness of COSHH & Level 3 Food Hygiene (Desirable)., • Healthcare & Wellbeing – Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme., • Exclusive Perks & Discounts – Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia., • Workplace Benefits – Meals on duty, pension scheme, life assurance, and professional subscriptions paid., • Leave & Family Support – 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby’s 1st birthday, and a holiday purchase scheme., • Career & Financial Support – Ongoing training & development, career pathways, financial wellbeing programme, and preferred rates on salary finance products., • Exclusive National Theatre discounts (15% off outlets, 25% off Bookshop, complimentary show tickets), • Food & drink discounts (Kerb Card: 20% off drinks, 50% off food at Seven Dials Market), • VIP last-minute O2 show tickets (subject to availability) Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage. Why Join Us? At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual’s unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.

Job Title: Deputy Manager – Children’s Residential Home Location: Croydon Salary: £36,000 – £42,000 per year (depending on experience) Contract: Full-time | Permanent Start Date: Immediate About the Role We are looking for an experienced and motivated Deputy Manager to join a children’s residential home in Croydon. This role offers the opportunity to support the Registered Manager in running the home, ensuring a safe, nurturing, and structured environment for children and young people. As Deputy Manager, you will play a key role in leading the care team, implementing care plans, and promoting positive outcomes for residents, while ensuring the home operates in line with Ofsted regulations and Children’s Homes Quality Standards. Key Responsibilities • Support the Registered Manager in the day-to-day running of the home., • Assist in implementing and monitoring care plans for children and young people., • Supervise and support residential care staff, providing guidance, coaching, and mentoring., • Ensure compliance with Ofsted regulations and safeguarding requirements., • Contribute to risk assessments, behaviour management plans, and incident reporting., • Maintain high standards of care, safety, and wellbeing for all residents., • Support recruitment, training, and performance management of staff., • Deputise for the Registered Manager when required., • Collaborate with external agencies, social workers, and families to meet the needs of young people.Requirements, • Experience working in residential childcare, ideally in a senior or supervisory role., • Knowledge of Ofsted regulations and Children’s Homes Quality Standards., • Strong leadership and team management skills., • Excellent communication, organisation, and problem-solving skills., • Level 3 Diploma in Residential Childcare or equivalent; Level 5 qualifications desirable., • A passion for supporting vulnerable children and young people.What We Offer, • Competitive salary of £36,000 – £42,000 per year., • Opportunities for professional development and training., • Supportive and inclusive working environment.

Service Delivery Manager - Managed Services Provider Location: Hybrid / LondonSalary: Up to £55,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers the opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a dedicated Service Desk Manager and a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency, efficiency, and customer satisfaction. The Service Delivery Manager will provide leadership across all service functions, ensuring that performance targets are met and that customers receive a consistently high standard of support. The role combines people management, service governance, and operational oversight, with a strong focus on continual improvement. Key Responsibilities: • Leading the Service Desk function, including direct management of the Service Desk Manager and oversight of a wider team of engineers., • Owning end-to-end service delivery, ensuring SLAs, KPIs, and contractual commitments are achieved., • Implementing and maturing ITIL processes across Incident, Problem, Change, Request, and Continual Service Improvement., • Acting as the senior point of escalation for service-related matters and ensuring timely resolution., • Building and maintaining strong customer relationships through regular service reviews and performance reporting., • Working closely with technical teams and project functions to ensure smooth service transition and operational readiness., • Identifying opportunities to enhance service efficiency, quality, and customer experience. Experience required: • Proven experience in a Service Delivery Manager or similar leadership role within an MSP or IT services environment., • Strong working knowledge of ITIL frameworks and demonstrable experience implementing or improving ITIL processes., • Confident leadership style with the ability to motivate, guide, and develop teams., • Excellent communication and stakeholder-management skills., • A customer-focused approach with a commitment to delivering high-quality service., • Ability to balance strategic thinking with hands-on operational involvement. Paying up to £55,000, depending on experience. Hybrid / London based. Must be eligible to work in the UK.

SOC Lead / SOC Manager - London - £90,000 Nigel Frank is supporting a global technology organisation in their search for an Onsite SOC Lead / SOC Manager to join a major cybersecurity programme based in London. This is a highly visible role where you will act as the primary onsite representative for SOC operations, working closely with senior stakeholders while coordinating with offshore security analysts to ensure effective monitoring, threat detection, and incident response. The successful candidate will play a vital role in strengthening cybersecurity operations, improving detection capabilities, and ensuring operational excellence across the Security Operations Centre. Key Responsibilities • Act as the primary onsite point of contact (SPOC) for all cybersecurity operational matters between the client and offshore SOC teams., • Coordinate communication between stakeholders and the offshore SOC to ensure efficient handling of alerts, incidents, and operational requests., • Oversee daily SOC operations, ensuring security monitoring, investigations, and response activities are delivered in line with agreed SLAs., • Lead incident management for high-severity security events, coordinating across IT, infrastructure, and business teams., • Guide and support SOC analysts across L1, L2, and L3 functions to ensure effective 24/7 security operations., • Extensive experience working in Security Operations Centres (SOC), including leadership or managerial responsibilities., • Strong technical knowledge of SIEM platforms such as LogRhythm, Splunk, Microsoft Sentinel, or similar., • Experience working with SOAR, EDR/XDR, and threat detection technologies., • Strong understanding of incident response frameworks and cybersecurity best practices., • Experience managing security incidents, investigations, and response coordination.

Faculty Health, Safety & Department Safety Officer Lead - Interim - Hybrid working - £31.34 Per Hour Umbrella Cedar Recruitment are seeking an experienced Health and Safety professional to lead on compliance and governance within a leading Educational Institute in London. The role is working a 5 Month Contractuntil the end of July, and will involve working on a hybrid basis, going into the office 2 days per week. The successful candidate will be reporting into the Estates and Safety Operations Manager and will be required to take full ownership of Health and Safety delivery across six academic departments, act as the Departmental Safety Officer and ensure the faculty maintains a strong position against statutory requirements. Key Responsibilities • Lead Health and Safety governance and advise Heads of Departments, • Manage faculty compliance, risk registers and documentation, • Oversee incident and near-miss reporting, investigations, and performance reporting, • Coordinate mandatory training (Fire Safety, DSE, Manual Handling, Lone Working, First Aid), • Lead statutory risk assessments and workplace inspections, • Maintain emergency procedures and evacuation processes, • Work closely and build relationships with with Estates, Fire and Security teams and Safety Services to ensure safe facilities management, • The successful candidate will have strong knowledge of UK Health and Safety legislation, • The confidence to influence and challenge senior stakeholders, • NEBOSH/IOSH or equivalent Health and Safety qualification (desirable), • Be familiar with RiskNET, Mycampus or similar systems, • Experience of working within Higher Education or the NHS Should this role sound of interest then please apply and one of the team will be in touch, should you meet the minimum requirements for the role. If you know of anyone who is interested then please refer them for a referral voucher if they are successfully placed and stay for the duration of the contract.

Information Security Manager – Cloud – SW London, Hybrid - £60k Cyber Security - Governance One day per week in the office – rest from home. A well established, values driven charity based in SW London are looking for a seasoned Information Security Lead to be the authority across all Information Security and Cloud Infrastructure; ensuring Azure, Microsoft 365, and SaaS platforms are secure, resilient, and compliant. The role combines hands-on technical security expertise with risk management, governance, and assurance, supporting business objectives while reducing cyber and data protection risk. As the Senior Information Security Analyst you will lead security architecture decisions, oversee incident response and vulnerability management, support secure digital transformation, and provide clear, risk-based advice to stakeholders and senior leadership. The position operates with a high degree of autonomy and focuses on security leadership & technical excellence and enablement, rather than day-to-day service desk operations. The ideal candidate will have strong technicals skills across the following: Microsoft Entra ID (Azure AD): Conditional Access, MFA, Passwordless authentication, Identity Protection, PIM, Phishing resistant MFA configurations Zero Trust architecture and least-privilege access models Identity governance, access reviews, and privileged account management and access reviews SSO integration across SaaS platforms Active Directory & Hybrid Identity: AD security, tiered access model, legacy AD decommissioning, secure hybrid environments Microsoft 365 & Cloud Security Microsoft Defender XDR (Endpoint, Identity, Office 365, Cloud Apps) Microsoft Sentinel (SIEM): log ingestion, alert tuning, detection rules, incident workflows Intune & Endpoint Management: device compliance, MDM/MAM, BYOD enforcement Endpoint, Infrastructure & Asset Security Network, DNS & Access Security DNSFilter: DNS-layer protection, malicious domain blocking, reporting and threat visibility Azure Firewall, VPN security, and network segmentation of azure infrastructure PowerShell scripting for security, identity, and infrastructure tasks Security automation using Logic Apps and SIEM workflows if required The salary on offer for this role is up to £60,000.

LondonEnd User Support LeadOverviewA global FTSE250 financial services company (1,500+ users across 60+ locations) is seeking an experienced End User Support Lead to join the EMEA IT team in London. You’ll be a key point of contact for all end user support, ensuring high-quality service delivery and driving continuous improvement across the region.Role & Responsibilities • Lead the End User Support function for EMEA, managing incidents and service requests., • Maintain service standards across all queues, ensuring timely assignment and resolution., • Own and meet KPIs/CSFs aligned with IT strategy., • Mentor, coach and develop the support team; ensure succession plans and training programmes are in place., • Triage, troubleshoot and resolve incidents; collaborate with wider IT teams to manage expectations and deliver solutions., • Maintain clear ticketing and knowledgebase documentation in ServiceNow., • Promote best practice in technology adoption and use., • Identify trends, risks and potential problems with the IT Manager., • Ensure hardware, peripherals and software are operational and well maintained., • Support and champion global IT policies (security, usage, incident management, data handling)., • Act as first point of escalation for EMEA support issues., • Drive service improvement initiatives locally and globally, fostering a culture of learning and knowledge sharing., • 70/30 hands-on vs. leadership responsibilities.Essential Skills & Experience, • Proven experience leading an IT Support or End User Support team., • Strong ServiceNow ITSM knowledge., • Customer-focused with excellent communication and problem solving skills., • Ability to manage high volumes, multitask, and stay calm under pressure., • Self motivated, adaptable and team oriented., • Solid understanding of Microsoft 365, Teams, SharePoint, OneDrive, Exchange., • Active Directory & Azure AD administration skills., • Fast learner with a commitment to continuous development., • Willingness to work outside core hours when required.Desirable, • ServiceNow ITSM, • CUCM, • CCST, • Cisco AMP, • Call centre toolsPackage, • £60–70k base salary, • Up to 20% annual bonus, • Stakeholder pension (up to 10% employer contribution), • Free lunch + subsidised breakfast, • Annual pay review, • Private healthcare, • Comprehensive benefits package

Pertemps Network Group are seeking an experienced and compassionate Deputy Manager to support the leadership and day-to-day operations of a specialist Adult Day Centre supporting individuals with Learning Disabilities, Autism and Physical Disabilities.Working closely with the Service Manager, you will play a key role in delivering high-quality, person-centred support, ensuring service users are empowered to develop independence, confidence and life skills. This includes supporting individuals to access education, employment opportunities, apprenticeships and independent living pathways.Location: LondonSalary: up to £25.50 PAYE/ £32.69 UmbrellaContract: Full-TimeSector: Adult Social Care / Learning DisabilitiesYou will also take operational responsibility for the centre in the absence of the Service Manager, ensuring the service continues to run effectively, safely and in line with statutory regulations.Key Responsibilities • Support the day-to-day management of the day centre and ensure high standards of care and service delivery., • Provide direct support to adults with Learning Disabilities, Autism and complex needs, promoting independence and wellbeing., • Supervise and support a team of staff (approximately 6 staff including agency workers)., • Assist with staff supervision, performance reviews, team meetings and training development., • Ensure services are person-centred and tailored to individual needs., • Lead on the development and delivery of meaningful activities that support life skills, confidence and community engagement., • Work with external partners including social workers, carers, supported living providers and commissioners., • Support the implementation of Positive Behaviour Support (PBS) plans where required., • Maintain health and safety compliance, safeguarding procedures and service standards., • Assist with budget monitoring, administrative processes and performance reporting., • Ensure all records and service user documentation are accurate, compliant and up to date.About YouWe are looking for a motivated professional who is passionate about improving the lives of vulnerable adults and supporting teams to deliver high-quality services.You will have:, • Minimum 5 years’ experience working with adults with Learning Disabilities, Autism or Physical Disabilities., • At least 2 years’ management or supervisory experience within a care or support environment., • Strong experience in safeguarding vulnerable adults (including Section 42)., • Experience supporting individuals with behaviours that challenge., • Excellent communication, leadership and organisational skills., • Ability to manage workloads, solve problems and make sound decisions., • Strong IT skills including Microsoft Teams and Outlook., • Experience writing reports, incident documentation and service plans.Qualifications (Essential), • Level 3 Diploma in Health & Social Care (or equivalent experience)Desirable, • Level 5 Diploma in Health & Social Care, • Management qualificationAdditional Knowledge, • Understanding of Health & Safety, Risk Assessments, Manual Handling and Fire Safety procedures., • Knowledge of budget monitoring and financial administration within a service environment., • Ability to coordinate structured activity programmes (e.g. wellbeing sessions, creative workshops, community activities).Why Apply?This is an excellent opportunity to join a supportive adult social care service, making a real difference to the lives of people with complex needs while developing your leadership career in a rewarding environment.

Job Description: Registered Extra Care Manager Position: Registered Extra Care Manager Department: Extra Care Scheme Location: Carlton Dene Extra Care Scheme, Westminster, NW6 Reporting to: Chief Operations Officer (COO) Salary: £40,000 / year Contract: Full-Time | 40 Hours | On-Call Responsibility | 28days a/l Development: Funded Health and Social Care Level 5 or 7 Pension: Employer contribution 5% Bonus: Inspection bonus 10% for Outstanding rating Lead a Flagship 24/7 Extra Care Service Chosen Care Group is an award-winning, CQC-rated ‘Good’ provider delivering care across 22 London boroughs. We are committed to safe, effective, and well-led services that promote independence, dignity, and quality of life. We are now seeking a confident and CQC-ready Registered Extra Care Manager to lead our 78-flat, 24/7 staffed Extra Care scheme in Westminster. The Opportunity - As Registered Manager, you will: • Hold CQC registration for the scheme, • Lead and develop a team of 50+ staff, • Maintain strong governance and inspection readiness, • Drive quality improvement towards Outstanding, • Ensure safe, compliant and financially stable service delivery, • Represent the service with Commissioners and Housing partners, • This role requires a decisive, organised leader who understands Extra Care and can confidently manage a large, regulated service. What You Will Be Responsible For • Governance & Compliance, • Full CQC compliance and statutory notifications, • Safeguarding oversight and incident management, • Monthly audits across medication, care plans and documentation, • Maintaining inspection-ready evidence, • Leadership & Workforce Stability, • Line management of seniors and coordinators, • Staff supervision, appraisals and performance management, • Rota oversight and safe staffing levels, • Embedding a culture of accountability and professionalism, • Working closely with housing team and supporting the day-to-day operations, • Care Quality & Resident Outcomes, • Assessing new clients for suitability and mobilising new service, • Draft assessments, care plan and reviews, • Partnership working with GPs, Social Workers and health teams, • Responding effectively to complex care needs, • Stakeholder Management, • Contract review meetings with Local Authorities, • Building strong relationships with residents and families, • Professional representation of the organisation at all times About You • Current or previous Registered Manager within Extra Care, • Strong working knowledge of CQC standards and inspection frameworks, • Experience managing teams of 30+ staff, • Level 5 in Health & Social Care (or working towards), • Calm, organised and governance-focused, • Able to manage safeguarding and complex incidents confidently, • Good IT skills and experience at Care Software Ready to Lead? If you are an experienced Registered Manager looking to lead a large Extra Care scheme with full accountability and senior leadership support, we would welcome a confidential discussion. All roles subject to enhanced DBS and satisfactory references.

Regional IT Business Applications Manager - Real Estate Investments Central London (Hybrid 2/3 days a week in the office) £80,000 - £90,000 + Competitive Annual Bonus & Benefits A leading global real estate investment, development and operating company with c.$98.5bn assets under management is seeking a Regional IT Business Applications Manager to lead application portfolio oversight and IT service delivery across its UK Residential Property operations. Headquartered in Vancouver, Canada, the organisation invests and operates globally across equity and debt markets, both public and private, and is committed to delivering strong investment returns while creating sustainable environments that add long-term value to communities. The Role The Regional IT Applications Manager will act as the senior technology partner to the UK Residential business, bridging technology and operational needs. The role combines strategic oversight with hands-on leadership, ensuring application services are secure, reliable and aligned with global enterprise standards. This position plays a critical role in aligning regional initiatives with global IT strategy, driving operational excellence, governance and compliance across the UK portfolio. Key Responsibilities • Oversee day-to-day regional application operations, ensuring service reliability and alignment with enterprise standards, • Monitor system uptime, performance and SLA adherence, • Lead regional incident response and escalation management, collaborating with global IT teams where required, • Partner with business leaders, system owners and end users to gather requirements, conduct feasibility assessments and develop value-driven business cases, • Implement global enterprise systems and technology standards across UK operations, • Drive a culture of customer service, accountability and continuous improvement, • Ensure corporate controls and compliance measures are implemented across all UK sites, • Work closely with Information Security teams to assess risks and implement mitigation strategies, • Lead or support regional technology rollouts, upgrades and process improvements, • Manage relationships with vendors, service providers and contractors, ensuring performance and contractual compliance, • Contribute to IT budgeting, forecasting and cost optimisation initiatives, • Report application metrics, risks and opportunities to senior leadership Experience & Education • Minimum 8 years' progressive IT experience, including at least 2 years in a leadership or regional management capacity, • Strong knowledge/ background in enterprise applications, cloud technologies and integrations for example Microsoft 365, ERP platforms, CRM, Salesforce, • Familiarity with ITIL processes and service management frameworks, • Strong leadership, communication and stakeholder engagement skills, • Commercially aware and solutions-oriented, • Proactive, with the ability to identify risks and deliver scalable outcomes, • Comfortable operating in a matrixed, global environment Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Team Leader – Adults Day Services Kenton (HA3) | Fully Office-Based 8:45am – 4:30pm | Temporary Contract until May 2026 £23.81 PAYE / £30.88 Umbrella Enhanced DBS with Adults’ Barred List Required About the Role We are seeking a proactive and compassionate Team Leader to join our Adults Day Services team. This is a rewarding opportunity to support adults with learning disabilities, physical disabilities, autism, and behaviours that challenge—empowering them to live with independence, choice, and dignity. You will lead a dedicated staff team, ensuring high-quality service delivery, creative activity planning, and strong partnership working across the community. Key Responsibilities Service Leadership & Management • Ensure appropriate staff coverage to deliver safe, effective, and responsive services., • Maintain high quality standards, meeting legislative and best practice requirements., • Lead, supervise and develop staff, including performance management, training, and appraisals., • Support the Team Manager with compliance, detailed record keeping, and preparation for inspections., • Manage complaints, safeguarding concerns, and incident reporting within Council frameworks. Support to Service Users • Promote independence through person-centred planning and community-focused activities., • Design and deliver innovative daily and weekly programmes tailored to individual needs., • Ensure service users’ rights to choice, privacy, and dignity are upheld at all times., • Carry out risk assessments for new referrals and ensure suitable placements. Community & Multi-Agency Partnership Working • Build strong knowledge of local community groups, agencies, and resources., • Maintain professional relationships with social care teams, health professionals, and external partners., • Attend safeguarding meetings and provide accurate case information. Service Development • Work with the Team Manager to review resources and develop new opportunities for service growth., • Collaborate with external organisations to enhance personal outcomes for service users. Record Keeping & Compliance • Maintain accurate, up-to-date records and contribute to performance monitoring., • Ensure confidentiality in line with GDPR., • Organise service users’ lunch provision, taking into account culture, choice, and dietary needs. Flexibility • Work shifts as required, including participation in an on-call rota., • Carry out additional duties aligned with the role and service needs. What We’re Looking For (Desirable Criteria) • Strong knowledge of individual care planning needs assessments, and risk assessments., • Proven experience supervising staff within care or support services., • Experience working with multiple agencies and professionals., • Background in implementing quality standards and evaluating service outcomes., • Experience managing crisis situations. Requirements • Enhanced DBS (including Adults’ Barred List)., • Ability to work flexibly, including evenings/weekends if required., • Commitment to safeguarding and promoting the welfare of vulnerable adults., • Understanding of Council policies including equality, customer care, GDPR, and health & safety.

Senior HR Systems Manager London - Hybrid 2 days Salary - £85,000 per annum Senior HR Systems manager required for a leading client based in London to help shape the future of their HR technology landscape. In this role, you'll work closely with HR, Compliance, and key business stakeholders to ensure the HR systems operate smoothly and meet all regulatory and organisational standards. You'll also play a pivotal part in supporting the HR function as it explores and adopts new technologies, ensuring every solution aligns with enterprise architecture principles and compliance requirements. Key Skills & Responsibilities: • Strong expertise in payroll, HRMS, and time-and-attendance solutions., • Solid understanding of HR processes, • In-depth knowledge of IT security, data-privacy regulations and practical experience with incident, problem, and change-management practices., • Serve as the Group IT operational lead and strategic partner for HR and related business units, driving operational excellence, process improvements, change management, and application support., • Oversee the planning, prioritisation, and management of Group IT HR Solutions operations, including the project pipeline and budget., • Lead and develop the Group IT HR Solutions team, • Work closely with other IT Services teams to integrate business and process requirements into HR systems and ensure smooth interoperability across the wider IT landscape.

Job Title: External Affairs Manager Location: East London (Hybrid - minimum two days per week in the office) Salary: £51,000 - £58,000 per annum Contract: Permanent, Full-Time About the Role Our client, a large London-based housing association, is seeking an experienced External Affairs Manager to lead its public affairs and stakeholder engagement activity. You will sit within a collaborative Corporate Affairs function and play an important role in shaping how the organisation is viewed externally - championing its social purpose, supporting its transformation journey, and helping it respond confidently to political and reputational challenges. Key Responsibilities • Lead and deliver a targeted public affairs and stakeholder engagement plan, • Develop and maintain effective relationships with MPs, councillors, civil servants and sector bodies, • Provide clear, insightful briefings and advice to senior leadership ahead of meetings and key decisions, • Track political and policy developments, identifying potential risks and opportunities, • Contribute to the development of policy positions aligned to organisational priorities, • Support the handling of enquiries and casework from elected representatives, • Work closely with operational teams to ensure consistent and professional stakeholder engagement, • Play a role in media handling and incident response where required Experience & Requirements • Proven experience in public affairs, political engagement or government relations (in-house, agency, civil service or parliamentary background), • Strong understanding of the UK political and policy landscape, • Experience preparing briefings and supporting senior stakeholder engagement, • Ability to translate external developments into practical business insight, • Excellent communication skills, both written and verbal If this is something of interest to you, apply today!

Role: Data, Privacy & AI Security Consultant Location: London Level: Associate Manager, Consultant or Senior Analyst Salary: Competitive Salary & Package (Dependent on Experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement As a Team: We are a specialist Data Security and Quantum Security practice, helping organisations translate regulatory, policy and standards-based requirements into practical, scalable technical controls. Our work spans the full lifecycle, from interpreting industry standards and emerging quantum and AI guidance, through to designing and implementing real-world security architectures that work across complex enterprise environments. You’ll work at the intersection of data security, policy, engineering and architecture, contributing to: * Data security and privacy strategy * Standards and regulatory evaluation (e.g. GDPR, data governance frameworks, cryptographic, AI and security standards) * Technical transposition into controls, platforms and operating models * Development of new service offerings, vendor relationships and propositions * Solution shaping and client engagement Our culture values curiosity, structured thinking and collaboration. You’ll learn from a global network of experts while helping to build new capabilities, shape market-facing offerings and deliver measurable outcomes for clients facing their most complex data risk challenges. If you’re looking for a role where you can influence strategy, design solutions, engage with clients and help shape the future of data security, this is an opportunity to grow your career in a high-impact, forward-looking team. Role Summary: A technical and advisory lead specialising in data security, privacy, cryptography and AI security, with a strong focus on securing Productivity data and modern data platforms. You will lead discovery, architecture and design activities, and support complex implementations across M365, cloud, SaaS and AI environments, translating policy, standards, and risk requirements into practical, enforceable technical controls. This role blends deep hands-on technical expertise with client-facing advisory leadership, working across governance, technical controls, and enterprise integrations and leveraging platforms such as Microsoft Purview, Privacy automation and DSPM tooling to reduce data exposure and improve security outcomes. Key Responsibilities: Discovery & Assessment * Lead data security discovery across M365, SaaS, cloud platforms, and AI/ML workflows, identifying sensitive data locations, access patterns and exposure paths. * Analyse data flows and egress channels to understand how data is created, shared and exfiltrated across collaboration tools, endpoints, email, web and AI systems. * Assess the effectiveness of data privacy operations, identifying gaps in coverage, enforcement and operational maturity. * Evaluate cryptographic usage and dependencies, including encryption at rest and in transit, key management practices and emerging cryptographic risk Architecture & Design * Define end-to-end data security and privacy architectures integrating tools to protect data and support privacy. * Inventory cryptographic controls across data platforms, aligning encryption and key management patterns with enterprise security architecture. * Define AI security controls and guardrails, including protections around data ingestion, prompt and output handling, monitoring and prevention of sensitive data leakage into AI systems. * Translate policy, standards and risk requirements into scalable technical designs that can be implemented and operated effectively. Operational Enablement & Delivery * Develop and mature data security operating models, including runbooks, tuning approaches, incident response integration and continuous improvement loops. * Support implementation, tuning and optimisation of information protection, DLP, DSPM and privacy controls, ensuring measurable risk reduction. * Contribute to pre-sales and solution shaping, supporting client workshops, technical designs, proposals and the development of new data security, quantum and AI security offerings. * Help tailor solutions across sectors, adapting core data security capabilities to different threat models and operational environments. What’s in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. Closing Date for Applications: 31/03/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. #LI-EU

Learning Disability Registered Care Manager Location: Ilford Job Type: Full-time Reports to: Operations Director / Responsible Individual Role Overview Chosen Care Group is seeking an experienced and values-driven Registered Care Manager to lead and oversee our learning disability and autism services within supported living and single-occupancy placements. The Registered Care Manager will be responsible for the safe, effective, and compliant delivery of person-centred care for adults with autism, learning disabilities, sensory processing difficulties, complex needs, and behaviours that challenge. This role requires strong leadership, regulatory knowledge, and a commitment to Positive Behaviour Support (PBS), trauma-informed practice, and structured, consistent care delivery. The successful candidate will be registered (or eligible to register) with the Care Quality Commission and demonstrate the ability to lead teams to deliver outstanding, outcome-focused support. Key ResponsibilitiesRegulatory & Compliance • Register with and maintain compliance under the Care Quality Commission (CQC), • Ensure services meet all relevant legislation including the Health and Social Care Act 2008 (Regulated Activities) Regulations, • Maintain high standards aligned with CQC Key Lines of Enquiry (Safe, Effective, Caring, Responsive, Well-led), • Oversee audits, quality assurance systems, and continuous improvement plans, • Ensure safe recruitment practices and robust staff vettingLeadership & Team Management, • Lead, manage, and develop Support Workers and Team Leaders, • Promote a positive, reflective, and supportive team culture, • Provide regular supervision, appraisal, and performance management, • Ensure staffing levels meet individual support needs (1:1 and 2:1 packages), • Oversee induction and ongoing specialist training programmesPerson-Centred Service Delivery, • Ensure high-quality, person-centred support plans are developed, implemented, and reviewed, • Embed Positive Behaviour Support (PBS) and low-arousal approaches, • Promote emotional regulation, structured routines, and meaningful engagement, • Ensure safe and effective support for individuals with epilepsy and complex health conditions, • Support safe transitions (e.g., children’s to adult services)Safeguarding & Risk Management, • Act as Safeguarding Lead within the service, • Ensure all safeguarding concerns are managed promptly and appropriately, • Oversee risk assessments, behaviour support plans, and incident management, • Ensure trauma-informed and least-restrictive practicePartnership & Stakeholder Engagement, • Work collaboratively with families, commissioners, social workers, and multidisciplinary teams, • Attend reviews, strategy meetings, and professional forums, • Maintain positive relationships with local authorities and healthcare partnersOperational Management, • Oversee rota management and resource planning, • Manage budgets in line with organisational expectations, • Monitor KPIs, service performance, and outcomes, • Ensure accurate documentation and reporting systems are maintainedEssential Skills & Experience, • Previous experience as a Registered Manager or Deputy Manager in learning disability services, • Strong knowledge of CQC regulatory requirements, • Experience supporting adults with autism, learning disabilities, and behaviours that challenge, • Understanding of sensory processing needs and emotional regulation, • Experience implementing Positive Behaviour Support (PBS), • Strong leadership, organisational, and communication skills, • Ability to manage complex services and maintain calm under pressure, • Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards), • Full UK driving licenceDesirable, • Experience managing supported living or single-occupancy placements, • Knowledge of Mental Capacity Act and DoLS, • Experience supporting complex behavioural transitions, • Experience in service mobilisation and new package set-upWhat We Offer, • Competitive salary (dependent on experience), • Company pension scheme, • Referral programme, • Comprehensive induction and ongoing specialist training, • Structured and supportive management environment, • Opportunity to shape and grow high-quality services, • Values structure, consistency, and high standards, • Can lead calmly during complex or high-risk situations, • Is passionate about dignity, respect, and person-centred care, • Wants to build and develop high-quality, specialist learning disability services, • Is committed to achieving and maintaining strong CQC outcomes

IT Service Manager Location: Watford (Hybrid: 3 days office / 2 days WFH)Salary: Up to £80,000 + bonusBenefits: Private healthcare, £500/month car allowanceHours: 37.5 per week (Mon–Fri) My client is seeking an experienced IT Service Manager to take ownership of end-to-end IT service delivery across core infrastructure and enterprise technology platforms. This role is critical to ensuring the stability, performance, and scalability of foundational IT services that underpin the entire business. Operating in a multi-vendor, outsourced environment, you will drive service excellence, governance, and continual improvement across hosting, networks, enterprise applications, cybersecurity tooling, and site infrastructure. You will work closely with internal teams and external partners, applying SIAM principles to coordinate cohesive, high-quality service delivery aligned with SLAs, compliance standards, and business goals. Key Responsibilities End-to-End Service Management • Own the lifecycle of back office services—from design and transition through to operation and retirement., • Maintain accurate Service Catalogue and CMDB data, ensuring clear service ownership and dependencies., • Align service delivery to business outcomes such as stability, cost optimisation, and risk reduction., • Conduct quarterly value reviews with stakeholders., • Coordinate internal teams, global IT, and outsourced suppliers under a unified governance model., • Ensure consistent processes, standards, and performance across all partners., • Analyse service trends and lead improvement initiatives in stability, automation, and efficiency., • Deliver structured service reviews and improvement roadmaps., • Ensure adherence to IT policies, cybersecurity standards, and audit requirements., • Work with Service Managers across other domains to deliver frictionless end-to-end IT services., • Partner with Product Management, Architecture, and Vendor Management to ensure strategic alignment. Essential Experience: • Strong background managing infrastructure services (servers, networks, hosting, storage, databases, AD, data centres)., • Experience in multi-vendor or outsourced delivery environments., • Proficiency supporting enterprise applications including Microsoft 365., • Excellent stakeholder management and communication skills., • Strong ITIL and SIAM expertise., • Experience across incident, problem, and change management., • Comfort with budget oversight and cost allocation., • Experience leading teams within a matrix environment., • Knowledge of back office business processes and systems., • Strong analytical and process-improvement mindset.

Your new role A leading construction and infrastructure organisation is seeking an experienced Service Manager - Back Office to own and improve the delivery of critical IT services supporting core business functions. Operating within a multi-vendor, outsourced environment, this role focuses on driving performance, stability, and continual improvement across foundational enterprise technologies. The successful candidate will work closely with global IT teams, service providers, and internal stakeholders, applying ITIL and SIAM principles to ensure seamless, scalable, and value-driven service delivery. Key Responsibilities: • Managing user access, shared drive permissions, and data security, • Overseeing lifecycle and operational support of enterprise applications (including Microsoft 365 and COTS solutions), • Managing servers, networks, storage, databases, and Active Directory, • Overseeing on-prem, private cloud, and public cloud hosting environments, • Working with Cyber Security teams to meet tooling, control, and compliance requirements, • Managing site infrastructure setup, changes, ramp-downs, decommissioning, and archiving, • Ensuring service integration and governance in a multi-vendor ecosystem Essential Experience: • Proven experience delivering IT infrastructure services (servers, storage, networks, hosting, AD, data centres), • Experience managing IT services in a multi-vendor, outsourced environment, • Strong experience supporting Microsoft O365, • Excellent stakeholder management and relationship-building skills, • Practical experience with ITIL and SIAM methodologies, • Solid understanding of incident, problem, and change management, • Experience managing budgets and cost allocation, • Business-focused, service-driven mindset, • Familiarity with back-office business processes and supporting systems, • Excellent written and verbal communication skills, • Ability to produce high-quality documentation and reporting, • Expert knowledge of IT service management (ITIL, SIAM), • Competent in incident, problem, and change management, • Strong stakeholder engagement and communication skills (accomplished), • Competent in service portfolio and catalogue management, • Competent in budget and financial management, • Accomplished vendor management capability, • Competent process improvement and governance skills, • Practiced business analysis and requirements-gathering ability If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Advert: HSE Manager Location: Leatherhead OfficeSalary: £52,630.50 per annumPackage: £6,000 per annum Vehicle Allowance, Life Cover, Private Healthcare My client is a leading property maintenance and installation organisation, specialising in servicing gas central heating and hot water services for commercial landlords, property owners, major housing associations, and local councils. We are currently seeking an experienced HSE Manager to lead our Health, Safety & Environment function. Purpose of the Role:As the HSE Manager, you will ensure legal compliance, operational risk reduction, and foster a proactive safety culture within TBG. You will manage the HSE Advisor(s) and HSE Coordinator, providing leadership, coaching, and direction to ensure the delivery of high-quality HSE support across the business. Your role will involve working closely with operational leaders and the Head of QHSE to drive HSE standards, systems, and performance on a day-to-day basis. Key Responsibilities: • Lead and manage the HSE team, providing regular coaching, objective-setting, and performance reviews., • Champion a positive safety culture and ensure HSE is integrated into daily operations., • Ensure compliance with UK health, safety, and environmental legislation., • Oversee incident management, including investigations and reporting, to ensure timely and accurate documentation., • Conduct site audits and inspections, ensuring adherence to risk assessments and safe systems of work., • NEBOSH General Certificate (minimum) is essential; NEBOSH Diploma or Level 6 Qualification is desirable., • Strong operational HSE experience within utilities, construction, engineering, or energy environments., • Demonstrable experience in leading investigations and audits., • Excellent interpersonal, influencing, verbal, and written communication skills., • A competitive salary and benefits package, including a vehicle allowance, life cover, and private healthcare., • Opportunities for professional development and career growth within a supportive environment. Application Process:Please submit your CV and a cover letter outlining your relevant experience and why you would be a great fit for this role to [insert application email/website].

Senior Health & Safety Manager The Role:We're seeking an experienced Lead Health & Safety Advisor to play a central role in driving a strong H&S culture across our project delivery teams. You will be instrumental in developing and implementing our health and safety strategy, ensuring compliance with legislation and internal standards.Key ResponsibilitiesLead the implementation of H&S policies and procedures across the project.Provide expert advice and guidance to delivery teams and stakeholders.Conduct site safety inspections, audits and risk assessments.Facilitate incident investigations and ensure lessons learned are embedded.Support and coach teams and contractors on best H&S practices.Act as the primary H&S contact for the delivery team and interface with client H&S representatives.Deliver and coordinate H&S training sessions.Monitor, report and improve overall H&S performance in line with JV objectives.Contribute to the continuous improvement of our Integrated Management Systems.What We're Looking ForProven experience in a senior H&S role, ideally within major infrastructure or rail projects.Strong knowledge of UK H&S legislation and industry best practices.NEBOSH Diploma (or equivalent) and membership of a recognized professional body (e.g., IOSH).Excellent communication and leadership skills.Ability to build relationships and influence across teams and contractors.Proactive, solution-oriented mindset with a passion for safety excellence.BenefitsBe part of a flagship HS2 project that's transforming UK transport.Work in a collaborative joint venture that values innovation and integrity.Competitive salary and comprehensive benefits.*Long-term project stability and professional growth opportunities.If this Health and Safety Role is of interest to you, then please apply today with your up to date CV. Call Carly on ext 113.

Salary - £85,000 to £95,000 Benefits include excellent bonus scheme, non-contributory pension, contribution towards commuting costs, private healthcare and life insurance plus many more! We are seeking an experienced operational and strategic M&E Senior Datacentre site Manager for their growing Data centre organisation based in London. Must have Critical M&E environment experience. Reporting to the Senior Operations Director, you will be responsible for the day-day management, strategic direction and operations of multiply DC sites. • Working with 3rd party FM., • Experience of managing a team, • Strategic thinking and mindset, • Change Management, • Incident and problem management,, • Managing 3rd party suppliers to deliver against stringent SLA’s., • Financial and Budget Management, • Project Management., • P&L, OPEX, CAPEX, • Procurement, • Risk Management, • Ensure all technical teams create and follow SOPs, MOPs and EOPs to the highest degree if accuracy, • Responsible for critical infrastructure asset management and asset lifecycle, • Audit aware and support frequent annual audit process, ISO etc., • Project Management., • Good understanding of Health and Safety, ISO standards, and compliance, BMS, PMS, fire systems.

Are you a seasoned Health & Safety professional with a specialized background in scaffolding and high-risk construction? We are partnering with a market-leading construction manufacturer to find a high-caliber Health & Safety Manager. This isn’t an office-bound role; you will be the "boots on the ground" face of safety for a business that prides itself on technical excellence and an uncompromising safety culture. If you thrive in a field-based environment and want to lead H&S for a prestigious brand with a massive footprint in the London construction scene, we want to hear from you. The Role Reporting to the Group HSE Director, you will be responsible for driving safety standards across various high-profile sites and manufacturing facilities. • Field Leadership: Conduct site inspections and audits across the Greater London area, ensuring 100% compliance with NASC and HSE regulations., • Scaffolding Specialist: Act as the subject matter expert for scaffolding safety, temporary works, and working at height., • Safety Culture: Move beyond "box-ticking"—you will mentor site teams and subcontractors to foster a proactive safety-first mindset., • Incident Management: Lead investigations and implement robust corrective actions to prevent recurrence., • Policy Development: Work with the manufacturing arm to streamline safety protocols between production and on-site installation. The Requirements, • Technical Expertise: Proven experience in Health & Safety Management specifically within the Scaffolding or Access sectors., • Qualifications: NEBOSH Construction or General Certificate (Diploma level preferred)., • Mobility: A full UK driving license and a willingness to travel across London and the surrounding counties., • Communication: The ability to influence everyone from yard workers to C-suite directors. For immediate consideration, apply with your CV or feel free to call for more details

Cobalt Recruitment is delighted to be representing a leading UK managing agent in the appointment of a Building Manager to take operational responsibility for two high-profile commercial assets in Central London. The portfolio comprises a 60,000 sq ft premium office building and a recently acquired 97,000 sq ft mixed-use property incorporating office and ground floor retail accommodation, offering a varied and hands-on management remit across circa 157,000 sq ft. This role will suit a commercially aware Building Manager seeking ownership of established, high-specification assets, with direct exposure to client reporting, occupier engagement, compliance management and service charge control. The successful individual will act as the on-site representative for the landlord, ensuring the buildings are managed to a consistently high standard, with a strong focus on statutory compliance, contractor performance, occupier experience and financial oversight. Key responsibilities: * Act as the primary on-site contact for occupiers, responding to service requests and maintaining high levels of customer service. * Undertake regular building inspections, identifying defects and coordinating remedial works. * Lead day-to-day site operations, managing contractors and coordinating access via a robust Permit to Work system. * Oversee hard and soft service partners, monitoring KPIs and holding regular performance review meetings with account managers. * Manage Planned Preventative Maintenance (PPM) schedules and reactive works through the appointed helpdesk system. * Maintain full statutory compliance records via CAFM/compliance platforms, ensuring adherence to LOLER, fire safety, insurance inspections and associated regulations. * Act as Fire Warden and First Aider (subject to training), supporting emergency preparedness and incident response. * Log and manage incident reports, ensuring all health & safety documentation is audit-ready. * Conduct annual occupier compliance audits and support building insurance claims processes where required. * Administer the facilities helpdesk, raise and track purchase orders, and assist with service charge invoicing for key suppliers. * Support preparation, monitoring and reconciliation of service charge budgets, reviewing expenditure against forecast. * Review and coordinate occupier fit-out proposals, Applications to Alter and Wayleave submissions in line with landlord procedures. * Contribute to client reporting and attend regular client meetings, providing operational and financial updates. Applicants will demonstrate proven experience in facilities or property management within a commercial office or mixed-use environment, with exposure to managing managing agents or landlord-held assets. Strong working knowledge of statutory compliance processes and CAFM systems is essential, alongside experience supporting service charge budget preparation and expenditure control. IOSH qualification is required, and candidates must be confident managing contractors, engaging directly with occupiers and contributing to client reporting. This role would suit an established Building Manager or an experienced Assistant Building Manager ready to take full operational ownership of multi-let assets.

Job Title: Lead Building Safety, Health & Safety & Compliance (NEBOSH) - Residential Real Estate Location: White City, London (Hybrid: 4 days on-site, 1 WFH) Job Type: Contract (12 months) Salary: Up to £100,000 basic Qualification requirements: NEBOSH General Certificate (proof of certificate required) Our client is looking to make a senior interim appointment a Building Safety, Health & Safety & Compliance Manager, to start as soon as possible. The successful candidate must be a fully qualified NEBOSH certificate holder. In this post you will be responsible for ensuring that all assets within the residential portfolio comply with the Building Safety Act (BSA), Health & Safety legislation, and associated technical standards. The post-holder will manage safety case submissions, monitor compliance performance, lead building audits, and support acquisition and divestment due diligence from a technical and safety compliance perspective. The Role: Building Safety Act Compliance Lead and coordinate the completion and submission of Building Safety Case Reports and Safety Case Files for all Higher-Risk Buildings (HRBs). Manage the registration developing and ongoing engagement with the Building Safety Regulator (BSR), including MOR incident reporting and RFIs. Develop and maintain the Golden Thread of information, ensuring all building safety information is accurate, current, and accessible. Oversee remedial action plans from Fire Risk Assessments (FRAs), FRAEW/PAS 9980 assessments, and intrusive surveys. Coordinate external fire engineers, principal designers, and contractors to deliver compliant outcomes. Health & Safety Management Ensure all sites comply with relevant legislation including the Health and Safety at Work Act 1974, Regulatory Reform (Fire Safety) Order 2005, CDM Regulations 2015, and the Building Safety Act 2022. Support and coach site and operations teams in implementing safe systems of work. Conduct health and safety audits, inspections, and compliance reviews across the PBSA portfolio. Develop and maintain risk assessments, method statements, and emergency response plans. Liaise with enforcement authorities (HSE, Fire Authorities, Local Authorities) to ensure timely resolution of any findings or improvement notices. Technical Due Diligence Lead technical and compliance due diligence for new acquisitions, developments, and divestments. Assess building fabric, M&E, and life safety systems to identify risks, capital liabilities, and compliance gaps. Provide expert advice during asset onboarding and disposal processes, ensuring technical information and warranties are validated and archived. Support lifecycle planning and capital project prioritisation based on technical condition and statutory obligations. Stakeholder & Contractor Management Engage and manage specialist consultants (fire engineers, structural engineers, building surveyors, etc.). Work collaboratively with Facilities Management, Operations, Investment and Asset Management teams to ensure joined-up compliance delivery. Build strong relationships with the Building Safety Regulator, Fire Authorities. Job Requirements: • NEBOSH, • Strong understanding of the Building Safety Act 2022, Fire Safety Act 2021, Regulatory Reform (Fire Safety) Order 2005, and CDM Regulations 2015., • Experience in PBSA, Build-to-Rent (BTR), or residential high-rise sectors (HRBs), • Proven track record of delivering Safety Case Reports, FRAEW/PAS 9980 reviews, and building safety audits., • Excellent technical understanding of building fabric, M&E, and fire safety systems., • Strong risk management, analytical, and problem-solving skills., • Effective communicator with the ability to translate technical requirements into operational delivery., • Competent in managing external consultants, engineers, and contractors.

Our client is looking for an experienced Health & Safety Consultant to join their growing team. This is an excellent opportunity for a competent, construction-focused professional who wants to work with a forward-thinking consultancy delivering practical, commercially aware health and safety support across a diverse client base.This is a self-employed part-time role for 2-3 days per week, paying to £350 per day + travel contribution. You will be travelling to client sites across South East England (London / Home Counties / South Coast).About the roleAs a Health & Safety Consultant, you will support clients across London, the Home Counties and the South Coast, delivering hands-on safety leadership and compliance support. This role requires a commitment of two days or three days per week on a self-employed basis.Key responsibilities: • Carrying out site safety inspections and audits, • Attending and contributing to safety meetings, • Developing Risk Assessments and Method Statements (RAMS), • Preparing Construction Phase Plans, • Conducting accident and incident investigations, • Providing clear, practical health and safety advice to clients, • Proven experience within the construction sector, • NEBOSH General Certificate, • NEBOSH Construction Certificate, • Strong working knowledge of UK health and safety legislation, • Strong communication and interpersonal skills, • Professional credibility and confidence on site, • Ability to work independently and manage workload effectively, • Attention to detail and high reporting standards, • Practical, solutions-focused mindset, • Organised and reliable, with a strong sense of accountability

IT Service Delivery Manager Location: Watford (Hybrid: 3 days office / 2 days WFH)Salary: Up to £80,000 + bonusBenefits: Private healthcare, £500 monthly car allowanceHours: 37.5 per week (Mon–Fri) My client is seeking an experienced IT Service Delivery Manager to take ownership of end-to-end IT service delivery across their front office environment. This is a key leadership role responsible for ensuring services consistently deliver business value, operate efficiently, and meet the needs of a fast-paced organisation. You will oversee the full lifecycle of several business-facing services within a multi-vendor, outsourced model—applying strong SIAM, ITIL, and IT Asset Management best practice. A major focus of the role is driving service quality, operational performance, and continuous improvement, while building strong relationships with business stakeholders and internal technology teams. Key Responsibilities Service Leadership & Business Partnership • Build trusted relationships with stakeholders to understand business drivers and ensure IT services support operational performance., • Manage the lifecycle of all front office services: from design to operation and improvement., • Maintain accurate Service Catalogue, CMDB, and hardware/software repositories., • Ensure smooth transition of new or changed services into operations., • Service Desk & end-user support, • Desktop, laptop & tablet provisioning/repair, • Software asset management & licensing, • Mobile phone services, • Peripherals & accessories support, • Printing/scanning services, • Integrate processes across internal teams and external suppliers., • Ensure all vendors adhere to standards and governance frameworks., • Monitor SLAs, KPIs and drive service improvements., • Ensure timely resolution and drive root cause prevention., • Lead initiatives to enhance user experience and service efficiency. Essential Experience: • Strong background managing end-user workplace services (service desk, devices, mobile, printers, software licensing)., • Proven delivery in multi-vendor or outsourced IT environments., • Expertise in IT Asset Management, ITIL and SIAM., • Excellent stakeholder management and communication skills., • Solid experience in incident, problem, and change management., • Comfortable managing budgets and reporting service performance., • Familiarity with front office business processes., • Experience leading operational teams of 6–10 people.

ICT Operations Site Technician Role Overview We are seeking an ICT Operations Site Technician to support the performance, reliability, and continuous improvement of ICT systems across a large-scale, mixed-use estate. Working closely with service delivery leadership, suppliers, and internal stakeholders, you will ensure the smooth operation of critical infrastructure while coordinating technical changes, incident response, and ongoing enhancements. This role plays a central part in maintaining operational excellence across a complex, technology-driven environment, ensuring systems remain resilient, secure, and aligned with business needs Key Responsibilities • Manage the day-to-day operation of the ICT environment, ensuring availability, performance, and security of networked systems., • Act as the primary on-site contact for third-party ICT suppliers, overseeing support delivery, troubleshooting, and infrastructure changes., • Review, approve, and oversee technical changes including VLAN configurations, switch management, and Wi-Fi deployments in line with CAB processes and estate standards., • Participate in Change Advisory Board (CAB) activities, ensuring all changes align with operational stability and compliance requirements., • Coordinate incident response and service requests with external partners, ensuring timely resolution and accurate documentation., • Support ICT projects, upgrades, and mobilisation activities, balancing operational priorities with delivery timelines., • Conduct supplier reviews, operational audits, and service performance meetings to ensure technical and contractual compliance., • Maintain asset registers, configuration databases, and network documentation, ensuring accuracy and alignment with policies and procedures., • Oversee converged systems including Wi-Fi, DAS, telephony, satellite TV, and analytics platforms, ensuring resilience and uptime., • Engage with internal departments, tenants, and stakeholders to ensure ICT services meet operational and business requirements., • Identify risks, capacity constraints, and optimisation opportunities, providing recommendations for continuous improvement., • Deputise for the ICT Service Delivery Manager when required, ensuring continuity of operations, supplier coordination, and escalation management., • Provide guidance to stakeholders on ICT policies, procedures, and best practices. Requirements Strong working knowledge of converged network environments, including VLANs, switching, Wi-Fi systems, and structured cabling. Familiarity with Cisco infrastructure and network monitoring tools. Practical understanding of ITIL-based service management (incident, problem, and change management). Experience coordinating third-party suppliers and managing technical changes in live environments. Strong analytical, organisational, and communication skills, with the ability to engage both technical and non-technical stakeholders. A methodical, service-oriented approach with a focus on reliability, security, and continuous improvement. Additional Information This is a highly visible, operationally critical role within a complex estate environment where ICT infrastructure underpins all services. You will act as a key link between suppliers, projects, and internal teams, ensuring systems remain stable, secure, and future-ready while supporting ongoing innovation and improvement.

Technical Major Incident ManagerLocation: London Role Type: Contract - 6 months Work Setup: Hybrid - 3 days Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.Who You Will Work With Our client is a global financial services firm that manages wealth, navigates complex markets, and designs strategic financial objectives. The firm provides risk management solutions across a variety of sectors, emphasizing long-term relationships, and innovative approaches to financial challenges. What you'll do: • Lead and command major incidents across applications, infrastructure, cloud, networks, identity, data, EUC, and third parties, establishing clear roles, communications, and ownership for rapid triage., • Drive service restoration by coordinating SMEs, vendors, and operations teams, managing dependencies, removing blockers, and maintaining real-time tracking of actions, risks, and decisions with regular senior stakeholder updates., • Manage senior Technology and Business stakeholders, setting expectations, controlling impact narrative, and escalating decisively., • Perform rapid risk and impact assessments (business, security, regulatory, data, downstream and reputational) and drive timely mitigation, escalation and communications., • Support Change and Problem Management as required, including post-incident engagement and change risk management., • 6+ years leading major incidents in large-scale, 24/7 environments (financial services preferred), • Proven incident commander with strong judgment under pressure, • Deep knowledge of modern tech stacks: distributed systems, cloud, networks, identity, databases, messaging, • Strong analytical mindset for solving complex, unfamiliar system issues, • Solid cybersecurity and operational risk understanding; able to assess and adapt to security impacts, • Experience with ITIL practices (Incident, Problem, Change) in enterprise settings, • Excellent communication-translates technical details into business impact quickly, • Strong stakeholder management; influences and challenges senior leaders effectively, • Highly organized; manages multiple priorities efficiently and build strong relationships across executives and teams, • Working knowledge of data center infrastructure (power, cooling, racking) If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at

• Health & Safety & Facilities Manager, • 9-12 Months MAT Leave Contract - Hourly Paid, • Hours: 24 Per Week – Over 4-5 Days Manage and review facilities and maintenance contracts, leading on procurement for any major contracts, ensuring value for money and service quality. Work with the Facilities Coordinator to ensure timely maintenance, repairs, and day-to-day contractor management. Work alongside the Compliance team to manage all workplace compliance. Oversee office security, including alarm systems and escalation procedures, ensuring the safety of everyone in the building. Support hybrid working arrangements and ensure DSE/ergonomic standards for staff. Plan and deliver facilities projects including any refurbishments or improvement works. Workplace budget ownership in line with internal accounting timescales and procedures, overseeing delegated authority given to the Facilities Coordinator. Manage the environmental policy and procedures, ensuring responsibilities are met, including improving recycling efficiency and minimising waste. Drive continuous improvement and value-for money initiatives to encourage efficiency from employees and suppliers. Work alongside the Facilities Coordinator to ensure the office is free from fire hazards and maintained in a clean and tidy condition. Work collaboratively with the customer service team to ensure the reception area is managed effectively and efficiently. Ensure appropriate Health & Safety protocols are in place to support security and reception functions. Collaborate with HR and IT teams to deliver a positive workplace experience, including the induction of new staff. Act as the Health & Safety Responsible Person, ensuring compliance with all employer H&Sand safety legislation. Work with the landlord H&S lead and Directors to actively develop, promote, and embed a positive health and safety culture. Manage and advise on H&S matters within areas of responsibility, ensuring statutory and best practice requirements are consistently met. Oversee employer H&S requirements (under the supervision of the H&S lead/CEO), ensuring staff safety and effective risk management. Develop, implement, and monitor health and safety policies and procedures in line with legislation and best practice. Create and maintain risk assessments to support workplace safety and compliance, ensuring controls are implemented and monitored. Manage the caution and awareness register, including organising and attending panel meetings in line with procedures. Lead investigations into accidents, incidents, and near misses for the corporate office, ensuring corrective and preventative actions are implemented and signed off. For residential properties, support investigations and track actions, working with the landlord H&S lead who retains final approval. • Maintain accurate records, ensure timely escalation of outstanding actions, and meet all document retention requirements., • Write, review, and implement policies and procedures (e.g. driving for work, lone working, accident and incident reporting)., • Produce correspondence and documents using software packages such as Word, Outlook, PowerPoint, and Excel., • Work under the supervision of the Head of Finance & Resources to maintain robust and accurate compliance records., • Assist with internal health and safety audits, including preparation, delivery, and follow-up actions., • Oversee the Facilities Coordinator’s role as DSE Assessor, ensuring assessments are completed and any required adjustments are implemented promptly., • Work with HR to ensure appropriate H&S training is in place for all staff., • Ensure sufficient fire wardens and first aiders are in place, • Attend and contribute to Health & Safety Committee meetings, preparing KPI reports, • Critically assess and support full compliance in employer and office H&S, • Line manage the Facilities Coordinator, providing guidance and support., • Conduct regular one-to-ones and appraisals., • Proactively support the organisation’s business plan, objectives, and strategies., • Fulfill any delegated responsibilities relating to subsidiary companies., • Act in accordance with the Professional Standards for handling complaints, • At least 2 years’ experience in an Office Management or Facilities role., • Ability to manage contractors and build positive internal stakeholder relationships., • Proven experience in health and safety management (NEBOSH or equivalent desirable)., • Strong knowledge of UK health and safety legislation and compliance requirements., • Excellent planning, organisational, and time management skills, with the ability to manage multiple priorities and meet deadlines., • Ability to use initiative and communicate decisions clearly and professionally., • Comfortable working under pressure and adapting to changing priorities., • Strong attention to detail and commitment to compliance., • Experience managing budgets and expenditure., • Commitment to continuous professional development., • Experience in health and safety management and project management., • DSE Assessor trained., • Good IT skills, including confidence with data entry and spreadsheets. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.

OverviewWe're looking for a hands-on Technical Delivery Manager to lead end-to-end delivery of a key technology product or platform. This role combines delivery ownership, product leadership, and technical credibility. You'll work closely with developers, analysts, and senior business stakeholders, taking full accountability for outcomes and team performance.Details:Location - London Duration - Initial 6 months Hybrid - 2 days / week in the office Key Responsibilities • Own delivery from inception through build, release, and BAU., • Prioritise and maintain the product backlog and roadmap., • Work directly with developers and challenge technical decisions where needed., • Understand system design, data flows, APIs, and CI/CD processes., • Provide clear, structured updates to senior stakeholders., • Lead and line-manage a team of software engineers., • Proven experience delivering complex technical products end-to-end., • Strong product ownership and Agile delivery capability., • Technically credible - able to understand architecture, integrations, and engineering practices., • Comfortable engaging with developers and senior stakeholders., • Experience leading engineering teams., • Strong data understanding; SQL experience preferred (Python beneficial). Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Senior Manager, IT System and Technology Manager Salary: £70,000 - £100,000 basic salary Location: White City, London: in-person 4/5 days Our client is looking to appoint a Senior IT Manager/Head of IT, with a strong understanding of Entrata, Property Management Software Application. The Role To lead and manage three critical IT functions: the Entrata Application Service Team, the End User Support Team, and administrative oversight of Corporate IT network and system resources based in London. This role requires strategic leadership, operational excellence, and a strong understanding of enterprise IT service delivery Job Responsibilities 1. Entrata Application Service Management • Establish and lead a dedicated team to support the Entrata application, ensuring high availability, performance, and user satisfaction., • Oversee application lifecycle management including deployment, upgrades, incident resolution, and vendor coordination., • Define and implement service level agreements (SLAs), KPIs, and continuous improvement initiatives., • Collaborate with business stakeholders to align application capabilities with operational needs. 2. End User Support Team Leadership • Manage the site end-user support function, ensuring timely and effective resolution of IT issues., • Develop and enforce support policies, procedures, and standards to enhance user experience., • Implement ITSM best practices and tools to streamline support operations., • Lead training and development initiatives to build a high-performing support team. 3. Corporate IT Network & Systems Oversight (London) • Provide administrative oversight for IT infrastructure resources located in London, including network, servers, storage, and security systems., • Coordinate with infrastructure teams to ensure compliance, reliability, and scalability of systems., • Support audits, risk assessments, and ensure adherence to corporate IT governance and cybersecurity policies., • Bachelor’s degree in Information Technology, Computer Science, or related field; Master’s degree preferred., • Minimum 10-12 years of experience in IT operations, with at least 3 years in a managerial role., • Proven experience managing enterprise applications and end-user support teams., • Strong understanding of IT infrastructure, network systems, and cloud technologies., • Experience with Entrata Property Management Software is essential, • ITIL certification or equivalent service management credentials., • Familiarity with global IT operations and cross-cultural team management., • Strong analytical and problem-solving abilities

We are hiring a seasoned VP-Level Major Incident Manager to lead end-to-end management of high-severity technology incidents across a complex, regulated environment. You will command incidents from detection through restoration, ensure crisp executive communications, drive cross-technology recovery, and influence decisions that directly impact operational stability. What you'll do: • Lead and coordinate major incidents across infrastructure, applications, middleware, cloud, EUC, network, identity, data, and third parties, • Establish and manage incident command structure, including team roles, bridge calls, and communications, ensuring clear ownership and rapid triage, • Drive restoration by coordinating technical SMEs, vendors, and operations teams; remove blockers and manage dependencies, • Maintain operational discipline by tracking timelines, actions, risks, and decisions; provide real-time updates to senior management, • Manage senior stakeholders across Technology and Business: set expectations, manage impact narratives, and escalate decisively, • Perform risk and impact analyses, rapidly assessing the wider implications of outages (business, regulatory, reputational, and security impact) and drive timely escalation and mitigation decisions, • Execute Change and Problem Management responsibilities as needed, including post-incident stakeholder management and risk assessment, • 3+ years leading major incidents in a large-scale, 24/7 production environment within financial services, • Proven ability to act as incident commander under pressure with strong operational judgment, • Strong understanding of modern technology stacks (distributed systems, cloud, networks, identity, databases, messaging), • Exceptional logical and problem-solving skills, particularly for unfamiliar technology systems, • Solid grasp of cybersecurity concepts and operational risk, including the ability to pivot incident response for potential security impact, • Experienced in ITIL-aligned practices (Incident, Problem, Change) in enterprise environments, • Outstanding written and verbal communication skills; able to translate technical detail into business risk and action, • Strong stakeholder management and influencing skills; able to challenge senior technology leadership respectfully, • Excellent organizational skills with the ability to manage multiple concurrent tasks, • Knowledge of enterprise infrastructure including:, • Operating Systems (Unix, Windows, Mainframe), • Storage (NFS, SAN, NAS), • Databases (DB2, Sybase, GreenPlum), • Web Infrastructure (Load Balancers, Web Proxies), • Data Centers (Cooling, Power, Infrastructure), • Networks (Switch, Router, DNS, DHCP, Firewalls), • Virtualization (Hypervisors), • Authentication (Kerberos, PKI, SiteMinder, LDAP, Active Directory), • Cloud Platforms (SaaS, IaaS, PaaS - Azure, AWS) Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

MS667 - Back Office Service ManagerLocation: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients.You will be responsible for the end-to-end management, delivery and continual improvement of IT services supporting back office business functions. This includes oversight of infrastructure, hosting, networks and core enterprise technologies in a primarily outsourced, multi-vendor environment. You will ensure that these foundational services deliver measurable business outcomes and value enabling stability, performance and scalability across the enterprise. Although often not directly visible to end users, these services are critical to the success of business-facing IT operations. Our client encourages applications from ex-military personnel however all candidates will be given due consideration.Duties and Responsibilities: • You will be responsible for the delivery and management of the following back office IT services:, • Management of user access, permissions and data security for shared drives and core systems., • Lifecycle management and operational support for enterprise applications, including Microsoft 365 (evergreen) and other COTS platforms., • Oversight of servers, networks, storage, databases and active directory services., • Management of on-premises, private and public cloud hosting environments, ensuring resilience, scalability and security., • Operational alignment with cyber security for controls, tools and compliance requirements., • Planning, setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure., • Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies., • Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk reduction., • Conduct quarterly value reviews with stakeholders to evidence business impact and drive continuous improvement., • Benchmark services and costs against market standards to ensure efficiency and value for money., • Apply SIAM principles to coordinate internal teams, global IT and external suppliers under a unified governance model., • Conduct structured service reviews, presenting performance insights and agreed improvement plans. Drive operational excellence by implementing ITIL aligned best practices across incident, problem and change management., • Ensure adherence to IT policies, cybersecurity standards and relevant regulatory requirements., • Manage risks associated with back office services, maintaining audit readiness and operational resilience., • Oversee the transition and introduction of new or changed services, ensuring stability and minimal disruption., • Work closely with other Service Managers to align processes and deliver a consistent IT service experience across all domains., • Partner with Product Management, Architecture and Vendor & Contract Management to ensure strategic alignment and effective resource use., • Demonstrable experience in service management and delivery of IT infrastructure services (e.g., servers, storage, networks, databases, hosting, active directory and data centres)., • Experience managing IT services in a multi-vendor, outsourced environment., • Experience supporting key applications (Microsoft 365)., • Strong stakeholder management and relationship-building skills., • Experience with ITIL and SIAM methodologies., • Experience in incident, problem and change management., • Experience managing budgets and cost allocation., • Business-focused, service-driven mindset., • Familiarity with back office business processes and systems., • Excellent communication and presentation skills., • Ability to produce high-quality documentation and reporting., • Self-motivated, results-oriented, able to work independently and in teams., • IT service management (ITIL, SIAM)., • Competent in incident, problem and change management., • Stakeholder engagement and communication., • Service portfolio and catalogue management., • Budget and financial management., • Vendor management., • Process improvement and governance., • Business analysis and requirements gathering., • Technical knowledge of infrastructure and hosting., • Security clearance may be required., • Willingness to work flexibly, including outside normal working hours if required., • Willingness to travel to other locations, suppliers or vendors as needed.

Residential & Senior Support Workers – Children’s EBD Home 📍 West Norwood, SE27 💷 £13.50 – £14.50 per hour + £50 sleep-in rate We are recruiting Residential Support Workers (RSW) and Senior Support Workers (SSW) for a new 3-bed Children’s EBD Home in West Norwood (SE27). This is an exciting opportunity to join a service supporting young people with Emotional and Behavioural Difficulties (EBD) and help create a safe, nurturing and structured environment where children can thrive. ⚠️ Please note: Candidates must have prior experience working within a Children’s EBD Residential Home setting. Applications without this experience will not be considered. Residential Support Workers (RSW) 💷 Up to £13.50 per hour 🌙 Sleep-ins paid at £50 per shift Key duties include: • Supporting young people with daily routines, personal care, and independent living skills, • Building positive, therapeutic relationships with children and young people, • Promoting emotional wellbeing, safety, and stability within the home, • Assisting with education, hobbies, and social activities, • Maintaining accurate records, reports, and incident logs, • Working as part of a team to maintain Ofsted regulatory standards Senior Support Workers (SSW) 💷 Up to £14.50 per hour 🌙 Sleep-ins paid at £50 per shift Key duties include: • Providing day-to-day leadership and guidance to support staff on shift, • Supporting the Registered Manager and Deputy in running the home, • Leading on care planning, risk assessments, and behaviour management strategies, • Ensuring compliance with Children’s Homes Regulations and Ofsted standards, • Acting as a positive role model and helping maintain a stable environment, • Supporting staff development and ensuring high standards of care delivery Requirements (Essential) • Previous experience in a Children’s EBD Residential Home, • Strong understanding of safeguarding and trauma-informed care, • Ability to work shifts including evenings, weekends, and sleep-ins, • Passion for supporting vulnerable young people to reach their potential, • Ideal candidates will hold a Level 3 qualification in Childrens H&SC or be working towards this. Please email your CV to

Job Title: Registered Care Manager Location: Ilford, Redbridge Salary: £35000-£45000per annum (Based on experience) Job Type: Full-Time, Permanent About Us: Verity Healthcare Limited is a trusted provider of high-quality care services dedicated to enhancing the lives of individuals in our community. We provide domiciliary care services and are committed to delivering compassionate and personalized care that meets the unique needs of each of our clients. Our team of professionals is passionate about making a positive difference in the lives of those we serve. The Care Manager Role: We are seeking an experienced and compassionate Care Manager to join our team. In this role, you will be responsible for overseeing the delivery of care services, managing a team of care staff, and ensuring that our clients receive the highest standard of care. The ideal candidate will have a strong background in care management, excellent leadership skills, and a deep commitment to providing person-centered care. Care Manager Key Responsibilities: • Oversee the day-to-day operations of care services, ensuring that all clients receive high-quality, person-centered care., • Manage, support, and mentor a team of care staff, including scheduling, performance evaluations, and ongoing training., • Develop and implement individualized care plans in collaboration with clients, families, and healthcare professionals., • Conduct regular assessments and reviews of care plans to ensure they meet the changing needs of clients., • Ensure compliance with all relevant regulations, standards, and policies, including CQC requirements., • Handle client inquiries, concerns, and complaints, resolving issues in a timely and effective manner., • Monitor and manage the budget for care services, ensuring efficient use of resources., • Maintain accurate and up-to-date records, including client care plans, staff schedules, and incident reports., • Build and maintain positive relationships with clients, families, staff, and external stakeholders. Care Manager Requirements: • Proven experience as a care manager or in a similar role within the healthcare or social care sector., • Must have a full UK driving license., • Strong understanding of care regulations, standards, and best practices., • Excellent leadership and people management skills, with the ability to inspire and motivate a team., • Exceptional communication and interpersonal skills, with a compassionate and empathetic approach., • Ability to develop and implement effective care plans tailored to individual client needs., • Proficiency in managing budgets, resources, and scheduling., • Relevant qualifications in health and social care, such as a Level 5 Diploma in Leadership for Health and Social Care., • Experience with CQC inspections and compliance is highly desirable. Benefits: • Competitive salary with opportunities for career progression., • Comprehensive health and wellness benefits., • Support for ongoing professional development and training., • Flexible working arrangements and a supportive work environment., • The opportunity to make a meaningful difference in the lives of clients. How to Apply: If you are a dedicated care manager with a passion for delivering exceptional care, we would love to hear from you. Our Commitment to Safer Recruitment: Verity Healthcare is committed to safeguarding and promoting the welfare of our clients. As part of our safer recruitment process, all successful applicants will be subject to a thorough vetting process, including • Enhanced Disclosure and Barring Service (DBS) check., • Verification of qualifications and experience., • Comprehensive reference checks, including a recent employer reference., • Right to work check

Information Security Manager - CISM, CISSP, CEH, ISO27001 Our leading international law firm client are currently in need of a new Information Security Manager (CISM, CISSP, CEH, ISO27001) to join them on a permanent basis, this role will oversee all aspects of the firms Information Security Management Systems, this includes policy management, compliance monitoring, risk management auditing, and the continuous improvement to ensure ISO27001 standards are met. This is a fantastic opportunity to join a highly prestigious firm who are well known for having highly collaborative environments, offer great deals of technical exposure and career growth, and invest heavily into modern technology. To be considered for this Information Security Manager (CISM, CISSP, CEH, ISO27001) role, it's ideal you have: • A minimum of 3+ years' working in an Information Security Management role in a law firm or other regulated professional services environment, • Strong track record of leading and managing an ISMS including risk management, audit and continuous improvement, • Proven experience applying risk management frameworks and leading risk-based assessments, including delivering executive reports with recommended actions and risk treatments, • Proven experience in policy governance, delivering awareness programmes and cyber incident response practices, • Proven experience responding to client audits, supporting pitch documentation, and engaging with cyber insurers, • Proven experience building and maintaining strong cross-functional partnerships with operational teams to uphold and enhance the information security team’s reputation and influence within the firm, • Experience with data subject access requests, • Experience managing, mentoring, and developing information security teams within a professional services setting, • Recognised professional qualifications in information security (e.g. CISM, CISSP, ISO 27001 Lead Implementer/Auditor)

1st Line IT Support Engineer Location: North West London - close to Stonebridge Park StationSalary: £26,500Hours: Monday–Friday, 08:30–17:30Department: IT Overview My client is seeking a proactive and customer-focused 1st Line IT Support Engineer to join their growing team. This role is ideal for someone looking to build on their technical foundations within a fast-paced environment, supporting both on-site and remote users across 7 UK locations. You will work closely with the IT Manager, delivering high-quality technical support, resolving user issues, and supporting the stability of a Windows-based infrastructure. This is an excellent opportunity for an IT graduate or an early-career engineer looking to further develop their skills across Microsoft, networking, and server technologies. Key Responsibilities • Provide 1st line support for service requests, incidents, monitoring tasks, and daily checks within agreed SLAs, • Manage and resolve service desk tickets, escalating to 2nd/3rd line when necessary, • Support service desk processes including Joiners, Movers, and Leavers, • Deliver excellent customer service to all users across the organisation, • Identify opportunities to enhance IT services, tools, and internal processes, • Drive improvements to user experience and service desk performance, • Assist the wider service desk team with troubleshooting, analysis, and issue resolution, • Support end-user training on key platforms and technologies, • Maintain accurate stock levels and asset inventories, • Share updates with the wider team on changes, maintenance, known issues, and new services Essential Skills & Experience • Experience supporting end users within an IT environment, • Azure and on-prem Active Directory administration, • Windows 10/11 operating system support, • Microsoft 365 / Office 365 user administration, • Understanding of LAN/WAN networking, TCP/IP, DNS, VPN, • Experience using an incident/request helpdesk management system, • Hardware and software asset management, • Strong troubleshooting and problem-solving skills, • Right to work in the UK

Theatre Manager Nuffield Health The Holly Hospital | Buckhurst Hill IG9 5HX | Permanent | Full Time | 37.5 hours At Nuffield Health, our patients, customers and partners deserve the very best. We’re committed to delivering exceptional care — care that is safe, effective and truly patient‑centred. Now, we’re looking for an experienced Theatre Manager to drive high clinical standards, champion safety and lead a motivated, skilled perioperative team. If you’re an accomplished clinical leader ready to influence change, raise standards and shape the future of our theatre services, this opportunity is not to be missed! About the Role As our Theatre Manager, you will take full accountability for clinical effectiveness, operational performance and workforce leadership across Theatre, Endoscopy and HSSU. You’ll be a visible, confident and inspiring leader who sets the tone for excellence, builds a strong safety culture and ensures every patient receives high‑quality, evidence‑based perioperative care. You will collaborate with the senior leadership team by supporting strategic planning and driving continuous improvement across your service. What You’ll Lead and Deliver: Safety • Build a proactive, “always safe” culture where concerns are raised and acted on, • Drive compliance with governance, infection prevention, regulatory standards and clinical policies, • Lead incident investigations, risk assessments and safeguarding activity, • Champion clinical excellence and evidence‑based practice, • Lead governance activity and ensure quality improvements are embedded, • Oversee departmental resources, budgets, workforce planning and service development, • Ensure high performance across clinical KPIs, theatre utilisation and audit outcomes, • Promote The Nuffield Way of Caring through kindness, dignity and compassion, • Be visible and accessible to patients, families and colleagues, • Analyse patient feedback and outcomes to continually enhance service quality, • Inspire, mentor and develop a high‑performing multidisciplinary team, • Celebrate individuality, encourage openness and support “freedom to speak up”, • Lead recruitment, retention and succession planning across the department, • Promote equality, diversity and inclusion You will have: • Registration with the NMC or HCPC, • Significant post‑registration experience within theatres, • Proven leadership and people management capability, • Strong understanding of clinical governance, risk management and regulatory compliance, • Excellent communication skills and confidence managing complex situations, • Experience in budget management, demand and capacity planning, • A mentorship qualification and ongoing commitment to CPD, • A leadership/management qualification (desirable) Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. About us The Holly Hospital is located in Buckhurst Hill, Essex and is one of the South East’s leading private hospitals. For over 35 years, we have provided first-class independent healthcare for the local community. The Holly can offer you a peaceful stay and fast access to a consultant. We are renowned locally for our high standards of nursing care and friendly atmosphere. We welcome patients who have private medical insurance or choose to pay for their own treatment. The Holly also provides some specialist services to NHS patients. Our expert team The Holly Hospital works with over 300 consultants and other specialists in the South East. Many of these healthcare professionals also work in the NHS and are leaders in their field. We employ more than 370 hospital staff, including highly experienced nurses. All of our nurses are registered with the Nursing and Midwifery Council. Our dedicated team make sure that you get the best possible care and treatment. Our facilities • 24 consulting rooms, • 39 beds, • 5 theatres, • 6 treatment rooms, • 8 day care beds/seats, • 6 private rooms with seats, • 6 chemotherapy bays/beds, • Pharmacy, • 2 MRI, • CT, • 3 Ultrasound, • X-Ray, • DEXA, • Mammography, • BUPA accredited breast and bowel care centre, • Oral surgery and dentistry suite, • Physiotherapy and sports centre, • Pathology laboratory, • Decontamination Department Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. It starts with you.

IT Service Manager - ITIL / ITSM - hybrid - £80K Hybrid - 2 days a week in office - Kings Cross Are you a proactive IT Service Manager who wants to lead technology service operations and ensure consistent, reliable performance across systems and platforms? In this role, you'll take ownership of incident management, service governance, and operational excellence, helping to deliver a seamless technology experience across the organisation. What you'll do: • Lead incident and problem management, driving effective technical response and resolution., • Manage SLAs, service performance dashboards, and continuous improvement initiatives., • Oversee cyber security incident response and vulnerability remediation., • Coordinate service desk triage and out-of-hours support coverage., • 5+ years' experience in IT service management, ITSM, ITIL, including awareness of Devops /, • Strong understanding of ITIL practices and service governance., • Hands-on experience with cyber security and risk management., • Familiarity with tools such as JIRA Service Management, ServiceNow, Power BI, and Confluence. Take the opportunity to make a meaningful impact in a growing, forward-thinking technology environment. IT Service Manager - ITIL / ITSM - hybrid - £80K Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

MS668 - Front Office Service ManagerLocation: Watford Salary: £70,000 - £80,000 + packageOverview: First Military Recruitment are currently seeking a Front Office Service Manager on behalf of one of our clients.You will be responsible for the end-to-end delivery, performance, and continual improvement of IT services supporting front office functions. This includes service desk, field support, and asset management, alongside budget responsibility, team leadership, and adherence to IT policies and best practice.Our client encourages applications from ex-military personnel; however, all candidates will be given due consideration.Duties and Responsibilities: • Manage delivery of front office IT services including end-user support and incident management, • Oversee hardware lifecycle: procurement, deployment, maintenance, and repair, • Manage software licensing, compliance, and asset tracking, • Support mobile devices, telephony, printing, and end-user equipment, • Build strong relationships with stakeholders and align services to business needs, • Manage full service lifecycle from design through to improvement and retirement, • Maintain accurate records across service catalogue, CMDB, and asset repositories, • Ensure smooth transition of new or changed services into operations, • Drive automation and continuous improvement initiatives, • Apply SIAM principles to manage internal teams and external suppliers, • Monitor service performance against SLAs/KPIs and conduct service reviews, • Manage service costs and budgets, ensuring value for money, • Provide performance and financial reporting to stakeholders, • Ensure effective incident resolution and root cause analysis, • Lead service improvements to enhance performance and user experience, • Collaborate with other Service Managers and IT teams for consistency, • Support IT asset audits and ensure compliance with policies, • Experience delivering end-user IT services (service desk, devices, software, etc.), • Experience in multi-vendor or outsourced environments, • Knowledge of IT asset management best practices, • Understanding of ITIL and SIAM frameworks, • Experience in incident, problem, and change management, • Strong stakeholder engagement and communication skills, • Budget and vendor management experience, • Service-driven, business-focused mindset, • Strong organisational and documentation skills, • Security clearance may be required, • Flexible working and travel as needed

Information Security Manager Location: City of LondonSalary: £55,000 - £65,000Hours: Full-time, Office-basedDepartment: Technology / Security About the Company A rapidly growing tech organisation is expanding its technology function and looking for a skilled Information Security Manager to strengthen its security posture. The business develops modern lending and insurance solutions and is committed to building a secure, resilient, and compliant environment as it scales. This is an exciting opportunity to join a forward-thinking company where you will play a pivotal role in shaping security practices from the ground up. The Role The Information Security Manager will take full ownership of the organisation's security framework, driving the development of policies, governance structures, and risk management processes. This position involves partnering closely with senior leaders, supporting operational resilience, and ensuring the organisation meets regulatory expectations through strong controls, robust documentation, and security-by-design thinking. Rather than a purely technical position, this is a strategic and advisory role, offering influence across the entire business. Key Responsibilities Security Strategy & Governance • Lead the organisation's security roadmap and long-term strategy, • Develop and embed policies, standards and procedures aligned with industry best practice, • Maintain and evolve the Information Security Management Framework (ISMF), • Oversee enterprise-wide security risk assessments, • Identify, evaluate, and manage risks across systems, products, and processes, • Support assurance requests and respond to partner security reviews, • Ensure compliance with UK GDPR, DPA 2018, and internal control frameworks, • Manage vulnerability scanning programmes, penetration testing, and remediation, • Oversee incident management processes and escalation procedures, • Maintain incident response, disaster recovery, and business continuity plans, • Ensure high standards for access control, monitoring, encryption, and logging, • Own the third-party security risk programme, • Conduct due diligence and ongoing assessments of suppliers, • Work closely with the Data Protection lead on DPIAs, data flows, and breach readiness, • Act as the primary senior contact for security matters across the business, • Support security considerations for new services, platforms, and product development, • Oversee the company's security awareness and training initiatives, • Promote secure-by-design principles Qualifications • Degree in Cyber Security, Computer Science, IT or equivalent experience Essential: • Strong experience in senior information security or cybersecurity roles, • Proven track record in building or owning security governance frameworks, • Knowledge of cloud security and SaaS environments, • Understanding of cyber risk, GDPR, and data protection principles, • Experience working with regulated partners or in regulated industries, • Experience leading or maturing ISO 27001 programmes, • Exposure to operational resilience or outsourced service provider requirements, • Strategic and analytical mindset, • Confident working with senior leadership, • Able to make pragmatic, risk-based decisions By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Children's Registered Manager 📍 London 💷 £55,000 - £70,000 We are hiring an experienced Children's Registered Manager to take the lead on a children’s residential home in London. This is a senior appointment for a strong, child-focused leader who can combine regulatory excellence with commercial awareness, team leadership, and high-quality service delivery in a fast-moving care environment. This position is ideal for someone who has experience in building stable services, leading through growth, and managing external relationships across a demanding local authority landscape. You will play a central role in creating a safe, structured, and high-performing home that delivers meaningful outcomes for children and young people. About the role As Registered Manager, you will hold full responsibility for the leadership, compliance, and overall performance of the home. You will ensure the service operates in line with all regulatory expectations while also creating a positive culture for both young people and staff. This is a highly visible role requiring sound judgement, emotional resilience, and the ability to lead confidently in a complex and regulated setting. Key responsibilities • Provide full operational and strategic leadership across the children’s residential home, • Hold responsibility as the Ofsted Registered Manager and maintain inspection readiness at all times, • Ensure the home consistently meets Children’s Homes Regulations, Quality Standards, and safeguarding expectations, • Lead on referrals, placement decisions, admissions, and matching to ensure the right environment for each child, • Create a high-performance culture through effective supervision, mentoring, and staff development, • Oversee safeguarding practice, incident management, behavioural support, and risk reduction, • Maintain clear oversight of care plans, case records, audits, and compliance documentation, • Develop strong partnerships with local authorities, commissioners, therapists, education teams, and families, • Manage budgets, resource planning, staffing structures, and occupancy levels effectively, • Drive service quality, improvement planning, and preparation for Ofsted inspections Requirements • Level 5 Diploma in Leadership for Health and Social Care and Children & Young People’s Services, or equivalent, • Eligible to become registered with Ofsted, • Strong management experience within a regulated children’s residential setting, • In-depth knowledge of safeguarding, regulatory compliance, and children’s residential legislation, • Experience leading teams within complex or multi-agency care environments, • Confident using digital care systems, audit processes, and performance reporting tools, • Able to manage competing priorities while maintaining high standards of care and compliance, • Strong interpersonal skills, leadership credibility, and a child-centred approach Benefits • £55,000 - £70,000 salary, • Opportunity to lead a high-profile service in one of the UK’s most active care markets, • Work within an established organisation partnered with recognised providers and stakeholders across London, • Strong senior-level support and operational backing, • Genuine progression opportunities into regional or senior operational leadership roles, • Continued investment in training, development, and leadership capability 📩 Apply now by submitting your CV and a brief summary of your Registered Manager experience.

About Anglo-Eastern Are you interested in joining a global leader in ship management and an industry powerhouse with a family feel? Headquartered in the vibrant city of Hong Kong, we've been at the helm of the maritime industry for 50 years, with our comprehensive suite of services encompassing all aspects of ship management, crew management, cruise management and technical services across all vessel types and sizes. Our reach is truly worldwide, with a presence in over 29 locations across Asia-Pacific, Europe, and the Americas. At Anglo-Eastern, we're more than just a service provider; we are innovators, problem-solvers, and pioneers, that are progressively setting the standard so that we can shape a better maritime future. The Technical Department The Technical Department is a vital department responsible for ensuring the smooth operation and maintenance of our diverse fleet of vessels. Our talented team plays a crucial role in upholding the highest standards of safety, reliability, and efficiency in maritime operations. We are committed to safeguarding the integrity and performance of our vessels, while optimizing their operational capabilities. We have built a culture that encourages collaboration, values individual contributions, and champions personal growth and development. What You will Do The Vessel Manager/Technical Superintendent is responsible for the safe, reliable, and cost-efficient technical management of 3–5 vessels. Acting as the focal point for all matters concerning assigned ships, the role ensures full compliance with regulatory and company standards while maintaining each vessel’s technical condition, machinery reliability, and energy efficiency within approved budgets. Working closely with the Operations and QHSE teams and supported by a Technical Officer or Purchaser, the Vessel Manager oversees maintenance planning, repairs, procurement, and reporting, providing leadership and technical guidance to onboard teams and representing the company in dealings with owners, auditors, and third parties. Roles and Responsibilities • Manage the technical operation of 3–5 vessels, ensuring they are operated safely, efficiently, and in full compliance with international conventions, flag-state, class, and company requirements., • Plan and oversee maintenance and repair activities, including dry-dockings, intermediate surveys, and major overhauls, ensuring work scopes, budgets, and timelines are properly defined and executed., • Monitor vessel condition and performance, including machinery reliability, fuel efficiency, and planned maintenance (PMS) compliance, initiating corrective actions where required., • Conduct regular vessel inspections (typically quarterly) to assess technical condition, verify safety and environmental standards, and follow up on corrective actions from audits or inspections., • Prepare, justify, and manage vessel budgets, tracking actual expenditures and ensuring cost control within owner-approved limits; escalate significant variances to the Fleet Manager., • Coordinate procurement and logistics of spares, stores, and services through the assigned Technical Officer/Purchaser, ensuring timely and cost-effective supply chain support to vessels., • Ensure statutory and class survey compliance, maintaining awareness of due dates for certificates, surveys, and dry-dockings, and ensuring required work is planned and completed., • Close coordination with terminals and commercial operators to maintain schedule integrity and minimize service disruption., • Support incident response and investigations, performing root-cause analysis and implementing preventive measures to improve fleet safety and reliability., • Represent the company and owners’ interests in vetting inspections, third-party audits, and pre-purchase or pre-takeover inspections as required., • Provide clear and regular reporting to owners and the Fleet Manager on vessel condition, performance, incidents, and ongoing projects., • Work closely with the Operations and QHSE Managers, aligning technical, operational, and safety priorities for the assigned ships., • Maintain strong relationships with masters and chief engineers, providing guidance, technical advice, and leadership to ensure onboard teams meet company expectations. What We Are Looking For Qualifications and Experience • Proven experience as a Vessel Manager or Technical Superintendent, with a solid background in the technical and operational management of vessels., • Deep technical understanding of shipboard systems is essential. A Second Engineer (Class 2) Certificate of Competency or higher is preferred., • Practical experience in RoRo or short-sea shipping operations, with knowledge of their specific maintenance, port turnaround, and regulatory requirements., • Familiarity with SOLAS, MARPOL, ISM, ISPS, and other international conventions governing vessel safety, environmental protection, and operational compliance., • Hands-on and agile, able to provide technical and operational support during port calls, dry-dockings, and inspections as needed., • Willing and able to travel regularly—both domestically and internationally—to attend vessels, dry-dockings, and client meetings as part of routine management responsibilities., • Strong problem-solving and decision-making skills, with a proactive and structured approach to vessel management., • Effective collaborator who works cross-functionally with Operations, QHSE, and Crewing departments to achieve common goals., • Valid EU or UK driving license. The ideal candidate will possess a solid foundation of the responsibilities/qualifications required in the role. In addition, they will exemplify Anglo-Eastern’s values, be a team player and exhibit passion for making a meaningful impact. The right behaviours can often outweigh a specific skill set or experience and we are committed to developing and providing the right training, coaching and experiences for candidates to be successful. What We Offer We aim to provide a dynamic, inclusive, and rewarding work environment where your ideas are valued, your professional growth is nurtured, and you are able contribute to shaping the future of the maritime industry and keeping the world connected. This meaningful and rewarding role provides: • A unique opportunity to work with a global company with a family feel, who is a recognized leader in ship management, • Development and mentorship to support your professional aspirations, • A culture of professional excellence, employee care, well-being and fun, • A competitive compensation and benefits package We believe in the potential of our team members and are dedicated to fostering careers, not just jobs. If the above energizes you, we invite you to apply and join our team!

Sales Data and Ops Manager: An outstanding opportunity to join a high-growth fintech payments division within a global payments organisation. OVERVIEW OF THE ROLE The Sales Data and Operations Manager will be responsible for sourcing, building, optimising, and analysing processes that drive revenue, support sales and marketing functions, and enable effective data-driven decision-making across the business. The role requires a strategic thinker with a data-driven mindset and a collaborative approach to work closely with Sales, Marketing, and other departments to optimise the entire revenue generation cycle, streamline operations, and ensure timely access to valuable insights. Responsibilities: Sales Operations: • Data Gathering and Analysis, • Profile new business opportunities by collecting market and prospect data to support targeted outbound sales campaigns., • Develop insights on the existing client portfolio: client composition, revenue share, risk weighting, client lifecycle, and onboarding timelines., • Act as a cross-functional collaborator across go-to-market teams to align objectives and optimise efforts., • Extract and interpret insights from business data to optimise sales, marketing, and retention processes. Revenue-Generating Processes: • Build, optimise, and analyse internal processes for generating revenue., • Enhance CRM systems for governance, data integrity, process optimisation, reporting, and forecasting., • Manage lead sourcing tools to support the sales pipeline., • Utilise Inforex and existing client data for performance tracking and optimisation., • Cross-Functional Project Management, • Collaborate with sales and marketing functions to provide priority data for campaigns and strategic initiatives., • Ensure cross-departmental alignment on data requirements and timely acquisition of information. Marketing Operations: • Marketing Workflow Optimisation, • Build, optimise, and analyse marketing workflows, including paid campaigns, events, and inbound inquiry handling, to ensure efficient lead management., • Collaborate with the Marketing team to design and implement strategies for capturing, nurturing, and converting leads via HubSpot, emphasising the development of an opted-in marketing database., • Data Collaboration and Prioritisation, • Work with the Marketing team on priority data requirements for ad-hoc campaigns, regulatory communications, or incident response communications., • Provide insights on market trends and campaign performance to shape future marketing efforts. Attribution Reporting: • Develop sophisticated attribution reports within HubSpot to deliver a comprehensive view of conversions by channel., • Provide insights into customer journeys that include both marketing-driven interactions and conversions via other channels, such as outbound or partnerships. Competencies & Experience: • 3-5 years in Sales Operations, Marketing Operations, or Revenue Operations roles within a B2B environment, ideally in the fintech or payments industry., • Proficiency in CRM and marketing automation platforms (e.g., HubSpot, Salesforce) and experience in managing data integrity and reporting processes. Technical Skills: • Strong analytical skills with experience in data analysis, forecasting, and building dashboards or reports (e.g., Power BI, Tableau)., • Proficient in Excel, SQL, or similar tools for data analysis and process optimisation., • Knowledge of lead sourcing tools and techniques. Personal Qualities: • Strategic thinker with a proactive approach to problem-solving., • Collaborative team player with strong communication and project management skills., • Attention to detail, with the ability to manage multiple priorities in a fast-paced environment.

Hive Science is a tech start-up whose technologies are in use by many of the world’s largest brands including Land Rover, Edward Jones & Kroger. The Hive platform is delivering novel intelligence at the intersection of quantitative social psychology, behavioral science & AI/ML to accelerate & transform how work is done. We’re looking for our go-to infrastructure partner to join our team and get on board this rocket ship with us. About the role: This is an exciting opportunity to be part of a psychological science-based tech startup. This role sits within our product team and will be responsible for building, maintaining, and scaling the infrastructure that powers Hive’s next generation of products. This Senior DevOps Engineer will roll up their sleeves and help us continually evolve the foundation of our platform, enabling faster delivery speed and greater scale, as well as supporting new generative AI and machine learning technologies. We’re looking for someone who can bring strong infrastructure and automation expertise, and who can work closely with engineering and data science teams to support rapid product development & launch. Important Details · Location: Hybrid (3 days/week in office). Candidates must currently reside within commuting distance of London, UK. · Employment Type: Full-time · Work Authorization: Candidates must have existing right to work in the UK. Visa sponsorship is not available for this role. · To Apply: Submit your CV to What You’ll Be Doing: As a Senior DevOps Engineer (Product), you’ll be responsible for the reliability, scalability, and security of our entire infrastructure stack; from CI/CD pipelines to production deployments, from infrastructure orchestration to security governance. You’ll be part of a high-powered team located in London. You will build robust systems, move quickly, but be ready to scale and ensure production-grade reliability as our product grows. You will constantly need to be at the cutting edge as we deploy and scale the latest AI capabilities within our core platform. We can’t define everything you will be doing because some of it is unknown based on the disruptive world we live in and you need to be the kind of person ready to pivot at speed and stay at the bleeding edge of this new world. Key areas of responsibility include: Infrastructure & Cloud Engineering: • Design, provision, and manage scalable cloud infrastructure using Infrastructure-as-Code (Terraform, CloudFormation) across AWS (must have deep experience), GCP, or Azure., • Architect and maintain highly available, fault-tolerant systems that support our AI/ML workloads, web applications, and data pipelines., • Manage containerization and orchestration platforms (Docker, Kubernetes, ECS) to support microservices and ML model deployments. CI/CD & Automation: • Build and maintain robust CI/CD pipelines (GitHub Actions, CircleCI, Jenkins) to automate testing, builds, and deployments across dev/staging/production environments., • Implement MLOps workflows to streamline model deployment, versioning, and monitoring for our AI/ML products., • Automate infrastructure provisioning (Terraform), configuration management, and deployment processes using scripting (Bash, Python) and automation tools. Monitoring, Observability & Reliability: • Implement comprehensive monitoring, logging, and alerting systems (Prometheus, Grafana, CloudWatch, Datadog, Sentry) to ensure system reliability and rapid incident response., • Establish SLOs/SLIs and implement observability best practices to maintain high availability and performance., • Lead incident response, root cause analysis, and implement preventive measures to improve system resilience. Security & Governance: • Implement and maintain security best practices including network security, firewalls, role-based access control (IAM), encryption at rest and in transit, and secrets management (AWS Secrets Manager, HashiCorp Vault)., • Develop and enforce governance frameworks for working with LLM APIs and AI services, including data protection, PII safeguards, and compliance requirements., • Conduct security audits, vulnerability assessments, and implement remediation strategies to maintain a secure infrastructure. Collaboration & Technical Support: • Work closely with full-stack engineers and data scientists to support application deployments, optimize performance, and troubleshoot infrastructure issues., • Support ETL/ELT workflows and data pipeline infrastructure for training and inference workloads across databases (SQL, NoSQL, Vector DBs, Graph DBs)., • Provide technical guidance and mentorship on DevOps best practices, infrastructure design, and deployment strategies. Required Skills & Experience: • Strong experience provisioning and managing secure cloud infrastructure (AWS preferred, also GCP or Azure), • Expertise with Infrastructure-as-Code tools (Terraform, CloudFormation, Pulumi), • Strong experience with containerization and orchestration (Docker, Kubernetes, ECS, Fargate), • Proven track record building and maintaining CI/CD pipelines (GitHub Actions, CircleCI, Jenkins, GitLab CI), • Experience with MLOps and supporting ML model deployment workflows (AWS Sagemaker, Lambda, containerized deployments), • Proficiency in scripting and automation (Python, Bash, Go), • Strong experience with monitoring and observability tools (CloudWatch, Prometheus, Grafana, Datadog, Sentry, New Relic), • Experience with database administration and optimization across SQL, NoSQL, vector databases (Pinecone, FAISS), and graph databases (Neo4j), • Knowledge of networking, security best practices, IAM configuration, and secrets management, • Experience supporting data pipelines, ETL workflows, and cloud data platforms (Databricks, Snowflake), • Strong experience with the set up / design / governance and security of Clean Rooms and clean room integrations, • Previous experience in early-stage product teams or high-growth startups, • Ability to balance rapid prototyping with building scalable, production-grade infrastructure, • Strong problem-solving skills and ability to work independently in a fast-paced environment Overall Work Experience & Additional Details: You may have come from a platform engineering team at a tech company or from a startup where you wore every hat. You are fluent in both infrastructure theory and hands-on implementation, and you get a thrill out of building reliable, scalable systems that enable rapid product innovation and support cutting-edge AI/ML workloads. As a fast-paced startup, each day is different from the one before. We’re nimble and creative, and value intellectual humility. We work really hard because we’re all 100% dedicated to the future we’re building. Our work is stimulating, challenging, and exciting. And our team is awesome. At Hive we only hire exceptional people, so you’ll be in good company; surrounded by passionate, insanely smart people who want to build the future of customer intelligence. Specifically, we’re looking for someone who will thrive in this type of environment: • Fast-paced startup with competing demands and multiple priorities ongoing, • Own critical infrastructure decisions that directly shape the products we build, • A ‘solve the problem’ mentality, • Scrappy and creative, • Strong passion for the Hive Science mission and a love of the scientific method

Bovis builds enduring partnerships, bringing together the right expertise, the right capabilities and the right resources to deliver the most complex projects. For over 20 years Bovis Consulting has partnered with our clients to shape and deliver precisely tailored and innovative project and programme solutions across the UK. Our agile, one-team approach and on-the-ground, diverse specialist skills are uniquely combined with the vast knowledge, insights and technical expertise of our construction business to provide a truly unique offering. Through fresh thinking, new perspectives and intelligent, custom-built solutions that cut through complexity, we minimise risk and enable results that clients value. We make things happen, anticipating challenges before they arise. Drawing on our highly experienced, multi-disciplinary teams, we bring a fresh perspective, tailoring our approach to the specific demands of the project, helping to simplify complexity and minimise risk. What we are recruiting for: We are currently recruiting for Commercial Managers (Quantity Surveyors, Cost Managers) to work for our consulting division supporting clients in Aviation (Essex) and heritage in central London. Key responsibilities • Procurement of the project in accordance with approved strategy, ensuring that orders are fully scoped, bought at best value and are correctly contracted in accordance with limits of authority., • Procurement and preparing contracts for execution for Early Works and Surveys, in line with limits of authority., • Managing supply chain relationships at package level to ensure a consistent and coordinated approach to procurement., • Contributes to the robust implementation and management of commercial, legal, insurance and risk controls at package level feeding into the wider management of the Project (including but not limited to OLi and PMTR/PID’s)., • Accurate commercial reporting and contract administration with focus on trade packages and other supply orders., • This includes (but is not limited to) interim payments, management of change accounts, cashflows, final accounting and contract administration., • You will ensure that the project is delivered in a safe, timely, efficient and sustainable manner, whilst achieving project targets, meeting client expectations and enhancing the reputation of the business. Credentials • Maintain CSCS card for the role, • Professional Construction Qualifications relevant to the role, or qualified by appropriate level of experience (as noted below), • Have a related Chartership such as MRICS Skills, Knowledge, Experience, Behaviours Skills • Demonstrates skills in the avoidance and defence of claims, • Written and verbal communication to influence and build relationships, • Ability to influence and lead teams, • Communication, • Delegation, • Negotiation, • Presentation, • Time management and prioritising tasks in order to meet deadlines, • Problem solving Knowledge • Understand and apply commercial & financial procedures and reporting systems, • Maintains detailed prelim forecasts and actual costs and intervenes were negative trends identified, • Demonstrates an understanding of bonds, PCGs, warranty insurances and associated risks, • Demonstrates a clear understanding of the relationship between cost, value and profit, • Reports accurately to the monthly forecast final account, • Manages cash flow to the benefit of the project and business, • Basic knowledge and understanding of NEC, Construction Management and Management Contracting Contracts, • Knowledge of current construction laws, legislations, and regulations, standards and procedures, • Commercial and financial understanding in the above context – ability to contribute to value engineering as part of the design process Experience • Procurement of work packages in line with the Project Procurement Strategy, • Production of Tender Recommendation Reports and Contract Sum Analysis, • Preparation of Subcontracts for execution in line with limits of authority, • Procures robust packages demonstrating an understanding of package interfaces, • Manages the change process in accordance with the contract, • Prepares bid documentation to ensure a fully defined tender Behaviours • Supports the project manager to manage project risk and opportunities, • Be able to obtain the relevant security clearance for the Project, • Flexibility and openness of approach and willingness to work as a team player, • Must lead in the Incident and Injury Free (IIF) vision, both personal and organisational, to create an existence absent of incident and injury We will provide: • Car allowance, • Flexible and hybrid work options, • Up to 10% employer pension contribution, • Private medical health benefit, • Life assurance, • 25 days annual leave with the option to buy or sell additional days, • 3 days wellbeing leave in addition to annual leave, • Health and wellbeing support and initiatives, • 24/7 confidential Employee Assistance Programme including direct access to Talking Therapies and Coaching services, • Discounted gym membership to over 2,500 gym’s nation wide, • Industry leading parental leave Belong at Bovis We offer workplaces that unite diverse minds; where respect, equal treatment and equal opportunity are just the norm. We are a disability inclusive employer. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. We build careers, develop skills, and invest in people. Imagine what more you can do here. Bovis is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment, and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled. Bovis Building Relationships We do what’s right, always We succeed together We bring energy We are Bovis

Business Continuity & Operational Resilience Analyst / Manager – Financial Services (3–6 Month Contract) Overview: A key contract opportunity for an experienced Business Continuity & Operational Resilience professional to join a leading financial services firm. This specialist will proactively implement and improve business continuity and operational resilience frameworks, support compliance and client requirements, and drive stakeholder engagement. The role focuses on regulated environments (banks, insurance, etc.), with responsibilities across Business Impact Assessments (BIA), Business Continuity Planning (BCP), scenario testing, risk assessments, and client interactions. Immediate start and ability to deliver from day one is critical. Responsibilities: • Support incident response and recovery activities to enable the firm to manage crisis events and meet compliance requirements., • Proactively implement, maintain, and document Business Impact Assessments (BIAs) and Business Continuity Plans (BCPs) across the organisation using program/project management best practices., • Back-up support to other regional leads as required., • Collaborate with Business Development, providing credentials, documentation, and process improvements for pitches, tenders, bids, and Client RFI requests., • Develop and implement the firm's operational resilience framework in line with industry best practices and regulated client expectations (insurance/banking – Bank of England / PRA)., • Identify important business services, map their supporting processes, systems, and dependencies, focusing on continuity of delivery under disruption., • Set and review impact tolerances for important business services., • Participate in scenario testing and simulation exercises to assess response and recovery capabilities., • Coordinate operational resilience risk assessments, with a focus on vulnerabilities, dependencies, and third-party risks., • Work with business units and support functions to develop, document, and maintain response and recovery plans for critical services., • Monitor and report operational resilience risks, issues, and incidents; escalate to senior management as needed., • Engage with regulated sector clients to understand operational resilience requirements and demonstrate the firm’s alignment., • Continuously improve practices by incorporating lessons learned from incidents, exercises, and client feedback., • Develop and implement innovative resilience solutions and capabilities., • Proactively engage and manage stakeholders at all levels, facilitating operational resilience awareness and outcomes., • Deliver training and awareness sessions for staff on operational resilience principles., • Maintain documentation and evidence to support client due diligence and audit requests., • Comply with WHS (Workplace Health & Safety) obligations and, for leaders, supervise/support team members to promote a safe, respectful workplace., • Support flexible work arrangements with occasional out-of-hours work as required. Essential Experience & Skills: • Proven Business Continuity/Operational Resilience experience at an enterprise/divisional level, ideally as an SME or trusted adviser on the business side (risk, operations, third-party risk)., • Demonstrated expertise implementing BIAs and BCPs organiSation-wide, using program/project management methodologies., • Experience as a Business Continuity Analyst/Manager, preferably with ServiceNow BC module and business requirements elicitation., • Knowledge of Power BI for developing online dashboards and reporting., • Commercial acumen, strong communication, confidence, and stakeholder engagement skills – able to interact at Partner/C-suite level., • Experience in regulated financial services environments (banks, insurance), familiar with Bank of England/PRA requirements., • Able to work independently and deliver immediate value in a short-term, fast-paced contract environment (3–6 months). Desirable: • Experience with operational risk, enterprise risk, crisis management, and third-party risk in financial services., • Continuous improvement mindset and ability to identify/implement innovative solutions., • Training delivery experience. To Apply: If you’re a financial services operational resilience and business continuity expert ready to hit the ground running, contact our team today to discuss this contract role. Must have the right to work in the uk and pass background checks

Fire Safety Manager – London A leading London-based university is seeking an experienced Fire Safety Manager to join its central Health & Safety function. This is an excellent opportunity for a fire safety professional to play a key role in ensuring compliance and driving best practice across a diverse and complex property portfolio. The Role As Fire Safety Manager, you will provide specialist fire safety advice across a large multi-site estate, supporting both operational and strategic fire safety management. You will work closely with senior stakeholders, estates teams, and external regulators to ensure compliance with relevant legislation and industry standards. Key responsibilities include: • Undertaking and reviewing Fire Risk Assessments (FRAs) across complex residential and non-residential buildings, • Advising on and reviewing fire safety strategies for a varied estate, including laboratories, workshops, and accommodation, • Ensuring compliance with legislation, including the Regulatory Reform (Fire Safety) Order, Fire Safety Act, and Building Safety Act 2022, • Providing expert guidance aligned with Approved Document B and relevant British Standards (e.g. BS 9999), • Delivering fire safety training and supporting emergency planning, including evacuation procedures and PEEPs, • Liaising with regulators and supporting internal teams to resolve fire safety risks and compliance actions, • Contributing to policy development, incident investigations and fire safety reporting About You You will be a competent fire safety professional with experience working across complex, multi-occupied environments. You will be confident engaging with senior stakeholders and able to clearly present technical information and risk findings. You will ideally have: • A Level 4 qualification in Fire Safety (or equivalent), • Experience carrying out complex Fire Risk Assessments, • Strong working knowledge of Approved Document B and BS 9999, • Understanding of the Building Safety Act 2022 and related legislation, • The ability to produce clear reports and present fire safety information to senior stakeholders