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We are looking for an outstanding and talented Sous Chef to join our the team at the The Duke of York. We are a modern British pub and restaurant in Haggerston. We serve a host of classic beers and craft beers, a premium range of wines and spirits alongside a delicious seasonal food menu. The Duke of York is the perfect place to enjoy some dinner or a casual bite. This amazing opportunity is ideal for someone who loves working with fresh premium and seasonal products and preferably experience within gastro pubs; loves working in a busy kitchen; understands and delivers a perfect service with or without the Head Chef present; can lead the kitchen team to success consistently and is excited by innovation and change to secure outstanding results for the business. You Are: Able to take responsibility for our kitchen team in absence of the Head Chef to ensure service, safety and security expectations are all met to the the highest of standards Passionate about training our team to ensure they have the knowledge needed to excite our customers and deliver outstanding food Able to work with the Head Chef to train and uphold the agreed standards Able to assist the General Manager and Head Chef in identifying potential opportunities and products to maximise sales and enhance the customer experience Able to prepare and present all our food dishes to an outstanding standard of presentation as appropriate for the day of the week and time of day Able to support the Head Chef in the development, implementation and review of the menu to maximise sales in line with pub vision and business plan We Offer: A great training and development programme Career progression and promotion opportunities with regular new openings 30% off the total bill at our pubs, bars and restaurants Access to wages before payday

We are looking for a passionate and dedicated Nursery Practitioner to join our team in SW19. You will play a key role in providing exceptional care and education for children, ensuring a safe, nurturing, and stimulating environment that promotes their development. This is a fantastic opportunity for someone who is enthusiastic about early years education and committed to delivering high-quality childcare. Nursery Assistants, Nursery Practitioners, Nursery Room Leaders, Senior Nursery Practitioners all welcome to apply! Key Responsibilities:Childcare and Education Provide high-quality care and education to children in line with the Early Years Foundation Stage (EYFS) framework. Plan, deliver, and evaluate engaging and age-appropriate learning activities. Monitor and document children’s progress through observations, learning journeys, and assessments. Support the development of children’s social, physical, and emotional skills. Health and Safety Ensure a safe and secure environment for all children by adhering to safeguarding policies and procedures. Conduct daily checks and risk assessments to maintain a clean, safe, and well-organized environment. Promote health and hygiene practices, including meal supervision and supporting toileting routines. Parental Engagement Build positive and trusting relationships with parents and carers. Provide regular feedback to parents about their child’s progress, milestones, and daily activities. Address any concerns or queries from parents professionally and empathetically. Team Collaboration Work collaboratively with colleagues to plan and deliver high-quality childcare services. Participate actively in team meetings, training sessions, and nursery events. Support the Nursery Manager and senior staff in maintaining smooth daily operations. Qualifications and Experience:Essential:Level 3 Diploma in Childcare or equivalent qualification. Sound knowledge of the EYFS framework and early childhood development. Previous experience working in an early years setting. Understanding of safeguarding and child protection protocols. Paediatric First Aid Certificate (or willingness to obtain).

Join our team as Night Receptionist! Are you a night owl? If so, we have the perfect opportunity for you! We're on the lookout for a Night Receptionist who can bring laughter and charm to the wee hours of the night. About us: Sunborn London Yacht Hotel is a unique venue providing around 140 guest accommodation, beautifully designed restaurants, leisure areas, conference, and events facilities offering an expansive view of Canary Wharf. Position overview: We are looking for reliable and customer-oriented Night Receptionist to join our team. As a Night Receptionist, you will be the first point of contact for guests arriving during the night shift. Your primary responsibilities will include greeting guests, checking them in/out, answering inquiries, and ensuring a smooth and pleasant experience for all visitors. Please find below few of our employees’ benefit: Meals on duty Employee discounts Dry cleaning Services Company pension scheme Upsell commission allocation. Employee of the month award Internal transfer and promotion opportunities Support in the development of your career Preferential room rates for yourself and family We are a London Living Wage Certified Employer Duties and responsibilities: Salary £29,500.00 per annum + upselling commissions and service charge. Full time 40 hours per week, permanent Reporting to: Night Manager. · To assist in the overall security and running of the hotel between the hours of 22.45 pm to 7.15 am 5 days per week. · Provide a friendly and caring welcome to all guests according to our service standards in order to ensure guest satisfaction. · To help in the safe evacuation of guests in the event of a fire and other health and safety critical events. · To assist with all duty manager tasks during the night hours. · To help set up for the following day’s events and service. · Achieve positive outcomes from Guest queries in a timely and efficient manner. · Ensure an efficient reception experience for Guests, including check in/out. · Ensure that the Night Manager is kept fully aware of any relevant feedback from guests and/ or other departments. This list is not exhaustive, and the successful position holder may be required to carry out any task which the Company might reasonably require you to do. Required skills and qualifications · Previous experience in a customer service or hospitality role preferred. · Excellent communication and interpersonal skills · Strong problem-solving abilities · Proficiency in basic computer applications · Flexibility to work night shifts, including weekends and holidays. Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We are looking forward welcoming you in our Team!

We are seeking dedicated and professional Security Officers to join our team at luxury 5-star hotels. The ideal candidates will have prior security or hospitality experience, excellent communication skills, Responsibilities include ensuring the safety of guests and staff, conducting patrols, and responding to emergencies. A valid security license is required. We offer competitive pay, career growth opportunities, and the chance to work in an elite, upscale environment. Apply now to be part of our world-class security team!

You are in command! A leader with strong organisational skills who can prioritise, delegate and maintain staff focus, ef9iciency and productivity in fast-paced operations. Drive and maintain speci9ied operational, hygiene standards whilst complying with all legal requirements. Achieving budget targets for food cost and labour cost whilst always delivering high food quality. Responsibilities Meet the speci9ied food quality and speed of service standards as measured by established performance ratings such as customer feedback. Improve food quality and service delivery based on business and business reporting. Consider and positively impact the health and wellbeing of colleagues and team members. Proactively inform the Head of Operations of under performers and high achievers within the kitchen team. Ensure that the kitchen team meet company standards of food quality and spec adherence. Recognise future leaders of the business and to in their development. Maximise team performance through managing, engaging and coaching team members and to be responsible for this in the absence of the Head Chef. Be accountable for decision-making in the kitchen during shift and when mot through delegation and strong leadership. To strive for positive resolutions of issues arising in the restaurant and ensure the relevant people are kept informed. Keep colleagues and team members well informed of relevant updates from your Operations Manager and Head Of9ice. Minimise any misunderstandings by ensuring that all messages are communicated clearly and are understood by guests and colleagues. Ensure the delivery of budgeted GP whilst meeting company standards of food quality when managing the shift. Keep kitchen costs within budget (i.e. labour costs, energy costs and disposables costs). Prevent theft through being diligent and by applying company security standards and measures. Responsible for completing daily due diligence records when on shift. Continuously improve the kitchen’s operating standards. Order stock when required in line with set par levels. Actively communicate any issues arising with suppliers to the Head of Operations Ensure that any damaged, dangerous, or faulty equipment and 9ittings are communicated to the Manager on Duty (Mikkeller) Ensure that the kitchen is fully prepared, maintained and closed down in line with company standards. Ensure that food is prepared following all operational, hygiene and health & safety standards requirements. Ensure kitchen stock de9icit is at a minimum by being responsible for the security of food stock whilst on duty, recording wastage, regular stock rotation and putting away deliveries once checked off. Ensure that kitchen equipment is used and maintained in line with operating standards.

Crunch is looking for a friendly and organised Cashier to join our front-of-house team at our new site in Soho. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. We're looking for someone who is very detail-oriented, enjoys engaging with customers, and takes pride in maintaining a clean and welcoming front-of-house space. Key Responsibilities: - Deliver outstanding customer service: Greet customers with a smile, take orders efficiently, and ensure a friendly and professional experience from start to finish. - Operate the till system accurately: Handle transactions, issue receipts, and manage order entries with speed and accuracy. - Pack delivery orders correctly: Prepare Deliveroo, Uber Eats, and other delivery orders with attention to detail, ensuring all items are included and packaged securely and according to company policy. - Maintain cleanliness and organisation of front-of-house: Keep counters, customer areas, and the till station clean and tidy throughout the shift. - Assist with stock for front-of-house items: Monitor takeaway packaging, napkins, and other essentials, restocking as necessary. - Communicate effectively with the kitchen team: Ensure smooth order flow and timely delivery of online orders. - Follow opening and closing procedures: Set up and close down the till area and front-of-house space according to company standards. What We Offer: - Competitive salary of £12.5 - £13.5 - Earliest shift start at 10:00 and latest finish at 22:00 - How many hours do you need? We work around you! - Flexible working hours - Uniform provided - Referral bonus of £300 for recommending new team members - Fully structured and paid training provided - Free meals while you’re on shift! - Opportunity to grow within the company – we’re opening new sites soon! Requirements: - Previous experience in a customer-facing role (preferred) - Great communication and interpersonal skills - Attention to detail, especially when packing orders - Comfortable working with tills and handling transactions - Positive and proactive attitude - Able to stay calm under pressure and multitask efficiently - Basic understanding of food hygiene and safety practices We are looking forward to hearing from you 🥪🤟🏼

Job description Are you passionate about mixing the perfect cocktail and delivering top-notch service? Do you have a knack for creating a delightful atmosphere that keeps guests coming back for more? KOYN is looking for an experienced and creative Bartender to join our fantastic team. If you’re passionate about mixology and ready to lead in a vibrant and innovative environment, this might be the perfect opportunity for you. Your Role You'll be responsible for maintaining the cleanliness and organisation of the bar, ensuring all drinks are prepared to the highest standard, and interacting with our guests to provide an exceptional experience. You'll also have the opportunity to create innovative cocktails alongside our Senior Team. Key Responsibilities - Keep the bar, floor, and storage areas spotless and secure. Maintain personal hygiene and ensure equipment is cleaned and maintained. - Adhere to stock controls, provide outstanding service, and have a thorough knowledge of table numbers. - Prepare drinks as trained, make cocktails without a spec sheet, and interact with guests. - Follow all licensing laws and company policies, ensuring the safety of guests and colleagues. - Assist with putting away wine, spirits, and other drink stock. What We're Looking For - Reliability and punctuality - Team player mentality - Extensive knowledge of drinks, spirits, and cocktails - Excellent English communication skills - Outstanding customer service abilities - Strong organisational skills - A keen desire to learn and grow in the profession We Offer - A collaborative work environment - Opportunities for professional development and growth - The chance to be part of a fun and forward-thinking team - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair! If you're ready to shake up your career and be part of a vibrant team, apply today and join our team! Job Type: Full-time Experience: - Hospitality: 1 year (required) - Customer Service: 1 year (required) - Bartending: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person Job Type: Full-time Benefits: - Company pension - Discounted or free food - Employee discount Experience: - Bartending: 1 year (preferred) - Customer service: 1 year (preferred) - Hospitality: 1 year (preferred) Work authorisation: United Kingdom (preferred) Work Location: In person

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Bar Manager at Roe, you will take full responsibility for the bar’s operations, ensuring a seamless guest experience, high standards of service, and strong financial performance. You will lead and inspire the bar team, curate an innovative drinks menu, and uphold our commitment to sustainability and excellence. Key Responsibilities: - Train, mentor, and manage a passionate team, fostering a culture of excellence and hospitality. - Develop creative and seasonally inspired cocktails, sourcing unique and sustainable ingredients in line with Fallow’s ethos. - Showcase expert knowledge of cocktails, wines, and spirits to engage guests with thoughtful recommendations and pairings. - Oversee daily bar operations, ensuring efficiency, compliance with health and safety regulations, and exceptional quality standards. - Manage inventory, implement cost control measures, and optimize stock rotation to maintain profitability. - Build relationships with suppliers to secure high-quality and ethically sourced ingredients and beverages. - Partner with the front-of-house and kitchen teams to create a seamless and cohesive guest experience. About You: - Proven experience as a Bar Manager in a high-quality, fast-paced environment. - Strong expertise in mixology, wines, and spirits, with a passion for innovation and sustainability. - Excellent leadership and communication skills, with the ability to train and inspire a team. - Strong organizational and time management abilities to oversee all aspects of bar operations. - A collaborative spirit and dedication to fostering a positive work culture. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Floor Manager Radio Rooftop Reports To: General Manager Summary: As a Floor Manager at Radio Rooftop, you will play a vital role in overseeing the successful operation of our Premium Rooftop Bar and Restaurant. You will be responsible for leading and motivating a talented team, ensuring exceptional guest experiences, and upholding the highest brand standards. Responsibilities: Team Management · Recruit, train, and develop a high-performing team. · Foster a positive and supportive work environment. · Conduct regular performance reviews and provide constructive feedback. · Manage team schedules and ensure adequate staffing levels. Guest Experience · Oversee the guest experience from arrival to departure. · Ensure prompt, courteous, and efficient service. · Anticipate guest needs and exceed expectations. · Handle guest inquiries and resolve complaints with professionalism. Operational Excellence · Manage daily operations, ensuring smooth workflow and efficiency. · Maintain impeccable standards of cleanliness and hygiene. · Ensure compliance with all statutory and company regulations, including health and safety protocols. · Monitor and control costs, including labour and cost of sales. · Collaborate with other departments to ensure seamless service delivery. Brand Standards · Uphold the highest brand standards in all aspects of service and presentation. · Ensure consistent adherence to brand guidelines and protocols. · Maintain a thorough knowledge of menus, promotions, and special events. Communication · Communicate effectively with the team, management, and guests. · Participate in daily briefings and meetings to stay informed about hotel and restaurant operations. · Provide regular updates to the General Manager on operational needs, product improvements, and guest feedback. Safety and Security · Be knowledgeable of the hotel's evacuation plan and emergency procedures. · Ensure compliance with occupational health and safety regulations. · Participate in ongoing risk assessments and implement necessary safety measures. · Assume responsibilities assigned in the Food Safety Management System (FSMS). Essential Skills and Experience · A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. · Proven leadership skills with the ability to motivate and inspire a team. · Excellent communication and interpersonal skills. · Strong organizational and problem-solving abilities. · Solid food and beverage knowledge. · At least 2 years of experience in a similar premium, fast-paced Bar / Restaurant environment. · Knowledge of health and safety regulations and best practices. Additional Responsibilities This job description is not exhaustive and may be subject to change and updates as required by the business. Floor Managers may be assigned additional duties and responsibilities as needed to support the overall success of Radio Rooftop.

JOB DESCRIPTION KEELY BARTON JOB TITLE:​SPA MANAGER REPORTS TO:​MANAGER OF OPERATIONS/ HOURS:​37.5 hours per week/full time/£24,200 (£12.41 per hour) Job Summary: To be responsible for the production of performance and quality standards within the Spa. To manage data quality issues, providing advice and guidance to all Spa staff in the use of the record system. To oversee the claims process for work undertaken as part of enhanced national or local services. To act as Spa administrator for the record system and as Spa co-ordinator for IT hardware issues, working closely with the CCG and Shared Services as responsibility for computer hardware is transferred to the CCG. Job responsibilities: Production of Performance and Quality Information • To be aware of national, local and Spa quality standards for Aesthetic clinics. • To provide support to clinical sub groups in correctly identifying and targeting clients for assessment and treatment. • To ensure staff are aware of the importance of maintaining up to date client registers. • To provide advice and support for clinical sub groups and to produce regular reports on the progress of these groups in achieving their targets. • To assist in the production of information for clinical audit as requested by the clinical sub groups. • Data quality • To work all staff to validate client information, performing regular checks and quality audits. • To be responsible for mapping client information flows. • To provide support and training for current and new staff ensuring that data quality guidelines are understood and adhered to. • Spa administrator for record system • To oversee the administration of the record system, ensuring staff complete housekeeping and back ups as outlined in the Spapolicy. • To oversee the security and validation processes for the record system. • To provide advice and guidance to the Spa in the change to becoming paper light. • To provide support advice and training for current and new Spastaff in the use of the record system • Spa co-ordinator for IT hardware • To maintain an equipment log ensuring that Spa owned equipment is readily identifiable. • To provide support and training for current and new staff in resolving simple problem with PCs and printers. • To liaise with CCG IT support department to resolve other hardware and software issues. • Submitting Family and Friends monthly survey report • Client Access [to keep updated on new legislation] • Dealing with Petty Cash request in P/M Absence • Paying in petty cash to Bank • Staff Rotas’; Sign In & Out Row call Register • Updating Spa Website • Booking locums on receiving confirmed holiday request from doctors. Confidentiality: • In the course of seeking treatment, clients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to clients and their carers, Spa staff and other healthcare workers. They may also have access to information relating to Age Reversal MediSpa as a business organisation. All such information from any source is to be regarded as strictly confidential • Information relating to clients, carers, colleagues, other workers or the business of the Spa may only be divulged to authorised persons in accordance with the Spa policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will implement and lead on the full range of promotion and management their own and others’ health, safety and security as defined in the Spa Health & Safety policy, the Spa Health & Safety manual, and the Spa Infection Control policy and published procedures. This will include (but will not be limited to): • Ensuring job holders across the Spa adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. • Maintain and up to date knowledge of health and safety and infection control statutory and best Spa guidelines and ensure implementation across the business • Using personal security systems within the workplace according to Spa guidelines • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business • Making effective use of training to update knowledge and skills, and initiate and manage the training of others • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised • Keeping own work areas and general / client areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers • Undertaking periodic infection control training (minimum annually) • Routine management of own team / team areas, and maintenance of work space standards • Demonstrate due regard for safeguarding and promoting the welfare of all customers/clients. Equality and Diversity: The post-holder will support the equality, diversity and rights of clients, carers and colleagues, to include: • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Spaprocedures and policies, and current legislation • Respecting the privacy, dignity, needs and beliefs of clients, carers and colleagues • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Spa as part of this employment, such training to include: • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Spa, and will: • Alert other team members to issues of quality and risk • Assess own performance and take accountability for own actions, either directly or under supervision • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance • Work effectively with individuals in other agencies to meet clients’ needs • Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: • Communicate effectively with other team members • Communicate effectively with clients and carers • Recognize people’s needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: • Apply Spa policies, standards and guidance • Discuss with other members of the team how the policies, standards and guidelines will affect own work • Participate in audit where appropriate

Seek experienced and physically capable Removal Van Drivers to operate a long wheelbase Vito van for residential and commercial removals. The role demands careful handling, teamwork, and excellent customer service. Safely operate a manual long wheelbase Vito van for removal jobs across the UK. • Load, unload, and transport furniture, appliances, and other items while ensuring their protection and security. • Work efficiently in a team when required, particularly for larger or complex removal projects. • Conduct vehicle checks to maintain roadworthiness and report any issues promptly. • Communicate effectively with clients and team members, demonstrating professionalism and courtesy. • Adhere to health and safety regulations during loading, unloading, and transit. • Maintain accurate records of deliveries, mileage, and incidents. Essential Requirements: • Valid UK driving license (Category B) with a clean driving record. • Experience driving a long wheelbase van (e.g., Mercedes Vito) for removal or logistics work. • Physically fit and capable of lifting, carrying, and maneuvering heavy items. • Comfortable working alone or as part of a team, depending on the job scope. • Good communication skills and a customer-focused attitude. • Knowledge of UK road networks and navigation tools (GPS, apps). • Strong organizational skills to manage time and routes effectively. Desirable Skills: • Previous experience in the removals industry. • Experience securing loads to prevent damage. • Basic understanding of vehicle maintenance. • Problem-solving skills to handle on-the-spot challenges.

Summary of Position: Every day is different. You will be responsible for ensuring that all guest apartments are cleaned and presented to the highest standard at all times. You will be passionate about what you do and have a great eye for detail, ensuring every guest that stays is wowed. You'll be fundamental in creating a supero first and lasting impression of the hotel and central in creating the Native identity. Principle Duties and Responsibilities: Complete dally, regular, tasks while planning in larger works, To ensure the highest service and cleanliness level. .. To ensure hygiene, cleanliness and safety standards are achered to. Build positive and productive working relationship with colleagues across the business. To ensure all maintenance faults are reported to the Maintenance Department and that these are rectifled immediately, especially if life threatening or dangerous. ... To use equipment (be product and or machinery) correctly. To ensure that all the cleaning materials are being handled correctly. To take part in on-going deep clean schedules. To ensure understanding in COSSH regulations, Manual Handling, Company Regulations, Customer Service, Security and any other requirements by the Actively promote teamwork and two-way communication. Ensure apartment are Guest Ready in terms of quality, cleanliness and guest readiness according to Native Standards. To take part in company and department based training. Be familiar with Native policy's and procedures.

Key Responsibilities Event Planning & Coordination: Lead the planning, development, and execution of events from conception to completion. Develop detailed project plans, including budgets, timelines, and resource allocation. Security & Safety Management: Ensure all events comply with stringent security protocols and safety regulations. Conduct risk assessments and develop contingency plans to manage potential threats. Stakeholder Liaison: Act as the primary point of contact for clients, vendors, and local authorities. Coordinate with internal teams and external partners to guarantee seamless event delivery. Team Leadership: Supervise and motivate on-site staff, including security personnel and event support teams. Provide clear guidance and ensure effective communication across all levels. Compliance & Reporting: Maintain up-to-date knowledge of industry standards and legal requirements. Prepare and present post-event reports, detailing outcomes and areas for improvement.

Manage and oversee daily cargo handling operations, ensuring timely and accurate processing of shipments. Ensures proper allocation of workforce and resources based on cargo volume and operational needs. Coordinate with airlines, freight forwarders, customs authorities, and ground handling teams to streamline cargo movement. Ensure compliance with aviation regulations, safety standards, and customs requirements. Implement and optimise operational procedures to enhance productivity and minimise delays. Handle customer enquiries and resolve operational issues to ensure client satisfaction. Ensure cargo is handled securely and all safety protocols are followed. Manage budgets, cost control measures, and resource allocation to optimise profitability.