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  • Sous Chef (M/F) - Berlino
    Sous Chef (M/F) - Berlino
    2 hours ago
    Full-time
    Marylebone, Westminster

    Big Mamma è un gruppo francese di ristorazione italiana nato dall'idea di Victor Lugger e Tigrane Seydoux. Negli ultimi 10 anni abbiamo aperto le porte di 34 ristoranti tra Europa (Francia, Principato di Monaco, Inghilterra, Spagna, Germania, Italia, Belgio, Irlanda) ed Emirati Arabi (Dubai). La nostra missione? Condividere l'ambiente speciale dei più bei luoghi della tradizione italiana, creando momenti unici di condivisione con i nostri clienti. Data la continua espansione del gruppo, per la nostra nuova apertura a Berlino siamo alla ricerca di un/a Sous Chef che diventerà e . Le tue principali missioni: DALLA CREAZIONE ALLA REALIZZAZIONE DEL PIATTO • Partecipa al processo di cambio menù insieme agli Chef Executive, contribuendo ad un'esperienza culinaria unica., • Rapidità e precisione al pass dovranno essere la tua firma;, • Assicurati che ogni piatto sia perfetto, rispettando ricette e standard del Gruppo; EFFICIENZA OPERATIVA • Sei il braccio destro dello Chef nel garantire che tutto sia impeccabile: rispetto delle norme di igiene, staff curato e controlli sempre in linea con l'obiettivo;, • Gestisci il Food Cost come un vero leader: zero sprechi, inventari perfetti, ordini sempre puntuali;, • Pianifica, organizza e guida la brigata con energia e precisione. IL SUCCESSO NASCE DAL TEAMWORK • Forma e accompagna il tuo team ogni giorno, trasmettendo passione e professionalità;, • Costruisci la tua Squadra: la tua leadership crea armonia e rende l'ambiente di lavoro stimolante e positivo. La nostra offerta: • Contratto a tempo indeterminato (full-time, 2 giorni OFF consecutivi);, • 15% di sconto nei ristoranti del Gruppo;, • Integrazione al costo totale dell'alloggio (30% di sconto);, • Formazione continua e opportunità di carriera;, • And much mooore! Start date: asap BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, disability, age, or any other characteristic protected by law. #managementbigmamma

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  • Health, Safety & Security Manager
    Health, Safety & Security Manager
    1 day ago
    Full-time
    London

    Salary -- Competitive salary Holiday -- 28 days holiday, enhanced after 5 years of service. But there's more... • Free meals on duty., • Uniform offered and dry cleaned., • Food and beverage discounts., • Christmas gifts and employee parties., • Introduce a friend scheme., • Cycle 2 work scheme., • UK attraction discounts @ Merlin Entertainments., • Taste card., • Life assurance scheme., • Wage stream., • Employee assistance programme., • Arora star employee recognition., • Long service recognition award. About us... Nestled on the Greenwich Peninsula, attached to the O2, InterContinental London - The O2 embraces a captivating backdrop of the River Thames and Canary Wharf. Our five-star hotel includes 493 bedrooms, a diverse dining selection, spa facilities, state-of-the-art conference and meeting rooms, including the UK's largest pillar-free ballroom. A bit about what you will do... As a Health, Safety Security Manager you will be responsible for Security, Health Safety and Crisis Management by taking a proactive approach to these areas for the Intercontinental London -- The O2 and The Arora tower to ensure legal, company and brand compliance, implementation of security/ Health and Safety policies, protocols, and training to make sure that the environment in the organisation is safe for our employees, guests and visitors. • Oversee the day-to-day management of the Security Department, supporting all departments at InterContinental London -- The O2., • Protect company assets against theft, fire, assault and other risks, keeping senior management informed of any incidents or threats., • Complete detailed incident reports, conduct investigations, gather evidence and maintain accurate security logs., • Lead hazard spotting, manage the Safety Management System (Diligence), and ensure all health and safety documentation is current and compliant., • Guide and approve departmental risk assessments, audits and safety inspections, following up on remedial actions., • Manage cash handling procedures, key control systems, security equipment, and lost property processes., • Respond to emergencies in line with hotel procedures, ensuring familiarity with fire safety, first aid equipment and evacuation plans., • Excellent communication skills., • Remain calm whilst under pressure., • Ability to be correct, secure and courteous in handling any disciplinary or criminal cases., • You value being part of a team and supporting your colleagues., • A smart and professional appearance., • Most of all, you will have an approachable, positive, and proactive manner., • 5-star hotel experience in a similar role would be a real advantage., • SIA Licence a must. Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

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  • Junior & Sous Chef (M/F) - Francia
    Junior & Sous Chef (M/F) - Francia
    23 hours ago
    Full-time
    Marylebone, Westminster

    Big Mamma è un gruppo francese di ristorazione italiana nato dall'idea di Victor Lugger e Tigrane Seydoux. Negli ultimi 10 anni abbiamo aperto le porte di 34 ristoranti tra Europa (Francia, Principato di Monaco, Inghilterra, Spagna, Germania, Italia, Belgio, Irlanda) ed Emirati Arabi (Dubai). La nostra missione? Condividere l'ambiente speciale dei più bei luoghi della tradizione italiana, creando momenti unici di condivisione con i nostri clienti. Data la continua espansione del gruppo, siamo alla ricerca di per i nostri ristoranti di Parigi, Lille e Marsiglia: cerchiamo professionisti appassionati, capaci di garantire il buon svolgimento delle operazioni in cucina, di supportare la gestione della brigata e di accompagnare il team verso l'eccellenza culinaria nel quotidiano. I tuoi compiti principali: DALLA CREAZIONE ALLA REALIZZAZIONE DEL PIATTO • Partecipa al processo di cambio menù insieme agli Chef Executive, contribuendo ad un'esperienza culinaria unica;, • Rapidità e precisione al pass dovranno essere la tua firma;, • Assicurati che ogni piatto sia perfetto, rispettando ricette e standard del Gruppo; EFFICIENZA OPERATIVA • Sei il braccio destro dello Chef nel garantire che tutto sia impeccabile: rispetto delle norme di igiene, staff curato e controlli sempre in linea con l'obiettivo;, • Gestisci il Food Cost come un vero leader: zero sprechi, inventari perfetti, ordini sempre puntuali;, • Pianifica, organizza e guida la brigata con energia e precisione. IL SUCCESSO NASCE DAL TEAMWORK • Forma e accompagna il tuo team ogni giorno, trasmettendo passione e professionalità;, • Costruisci la tua Squadra: la tua leadership crea armonia e rende l'ambiente di lavoro stimolante e positivo. La nostra offerta: • Contratto a tempo indeterminato (full-time, 2 giorni OFF consecutivi);, • Rimborso 50% abbonamento mezzi di trasporto;, • Un pasto preparato con amore dalla nostra squadra + uno sconto del 15% in tutti i ristoranti del Gruppo, • Mutuelle ALAN;, • Integrazione al costo totale dell'alloggio (30% di sconto);, • Formazione continua e opportunità di carriera; BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, disability, age, or any other characteristic protected by law.

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  • Night Hotel Manager
    Night Hotel Manager
    2 days ago
    £32000 yearly
    Full-time
    London

    Night Manager – The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 61-bedroom 3* hotel The California, our 33-bedroom and 8 apartments 4* Boutique townhouse The Gyle, and our 49-bedroom 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now ready to enlarge our family, and we are looking for an experienced Night Manager who is a super user of Guestline PMS (Rezlynx), which is a must to be considered for the role. The Hotel Manager will be working on-site 4 days a week, with 4 days off, managing the guest experience from check-in to check-out, as well as being responsible for all health and safety, fire safety, and food safety compliance for all three properties. The Night Manager will be responsible for ensuring night audits, closing end of day, and reconciliation is completed correctly and according to company standards and procedures. The Night Manager will be fully responsible for the night receptionist team members, ensuring the property is running smoothly and the highest of customer service is delivered. The Night Manager will have an excellent command of English, both verbal and written; will be an expert in Health & Safety and Security (SIA qualification would be ideal but not a must to be considered for the role). The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times, so communication is key. The Night Manager will: • Possess comprehensive knowledge of the company PMS system, Guestline (Rezlynx)., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Coordinate with fellow Night Manager to ensure seamless operations and effective handover of tasks and information., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable about the company services, standards & products., • Be proficient in night audit duties, including running reports, closing the end of day, and ensuring reconciliation is completed to company standards and regulations., • Be commercially and financially astute., • Provide exceptional customer service and unforgettable experience., • Possess a strong know-how in health and safety policies and procedures., • Be truly passionate about guests’ journey and will possess great attention to details. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

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  • Junior & Assistant Manager (M/F) - Monaco di Baviera, Amburgo, Parigi
    Junior & Assistant Manager (M/F) - Monaco di Baviera, Amburgo, Parigi
    6 days ago
    Full-time
    Marylebone, Westminster

    Big Mamma è un gruppo francese di ristorazione italiana nato dall'idea di Victor Lugger e Tigrane Seydoux. Negli ultimi 10 anni abbiamo aperto le porte di 34 ristoranti tra Europa (Francia, Principato di Monaco, Inghilterra, Spagna, Germania, Italia, Belgio, Irlanda) ed Emirati Arabi (Dubai). La nostra missione? Condividere l'ambiente speciale dei più bei luoghi della tradizione italiana, creando momenti unici di condivisione con i nostri clienti. Data la continua espansione del gruppo, per i nostri ristoranti di Monaco di Baviera, Amburgo e Parigi siamo alla ricerca dei prossimi Junior \& Assistant Manager: riportando al Front-of-House Manager, incarnerai ogni giorno i nostri valori di eccellenza, meritocrazia, imprenditorialità e autenticità all'interno del ristorante. Le tue principali missioni: Responsabile della qualità del servizio • Garantire un servizio eccellente, coerente e veloce, in linea con la visione Big Mamma., • Accogliere gli ospiti e assicurarsi che l'esperienza in sala sia impeccabile. Contribuire alla performance del ristorante • Ottimizzare il turnover dei tavoli, il ritmo del servizio e l'efficienza dello staff nella preparazione dei tavoli., • Raggiungere gli obiettivi del ticket medio tramite briefing, formazione sulle vendite, monitoraggio delle performance e coaching individuale. Garantire un'operatività fluida del front-of-house • Assicurare il rispetto degli standard igienici in sala., • Proporre iniziative per ottimizzare i costi del personale., • Supervisionare i turni del team., • Gestire ordini e scorte (vini, stoviglie, grembiuli)., • Gestire la cassa e garantire l'uso corretto e la manutenzione delle attrezzature. Responsabile del successo del front-of-house • Partecipare al processo di selezione di nuovi membri del team., • Supportare l'inserimento dei nuovi membri., • Formare quotidianamente il team e favorire un ambiente di lavoro positivo. La nostra offerta: • Contratto a tempo indeterminato (full-time, 2 giorni OFF consecutivi);, • 15% di sconto nei ristoranti del Gruppo;, • Integrazione al costo totale dell'alloggio (30% di sconto);, • Formazione continua e opportunità di carriera;, • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, disability, age, or any other characteristic protected by law. #managementbigmamma

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  • 5 Star Hotel Security Officer
    5 Star Hotel Security Officer
    1 month ago
    £14.32 hourly
    Full-time
    London

    Job Title: 5 Star Hotel Security Officer Hours: We are seeking 2 x officers (1 x Day & 1 x Night) 8:00-20:00 4 on 4 off 20:00-08:00 4 on 4 off Location: Central London Reports To: Security Team Leader/ Security Manager/ Head of Security / Account Manager. Pay Rate: £14.32 p/h Role Summary: The position requires officers to have exceptional customer service skills, be able to work in a team, conduct patrols, respond to emergencies and have excellent communication skills and be well presented at all times. The purpose of the role is the safety and security of people, property and assets. Being positive, great customer service and effective communication skills are crucial when interacting with the customer, the public and emergency services. The need to be visible, professionally presented and responsive supports the success of the security function. Customers rely on security to identify risks that threaten their business and reputation and take the appropriate action. There is requirement to engage with continuous training, as policy, procedures and technology evolves in the security environment. Responsibilities • Wear the correct uniform, PPE, SIA Badge and always be presented clean and smart., • Demonstrate excellent customer service and engage with every person positively., • Carry out all duties in accordance with the Assignment Instructions and Risk Assessment., • Follow relevant customer policy and procedures., • Utilise access controls systems and ensure the integrity of building perimeter security., • Utilise CCTV, systems and alarms to monitor and detect risk and suspicious activity., • Deter crime and anti-social behavior through awareness of behavior and intelligence., • Carry our relevant testing of security and safety systems., • Perform internal and external patrols as required., • Report incidents in an accurate and timely manner, follow the correct escalation model., • Collaborate with the Emergency Services, including detection and protection of evidence., • Support the customers brand and culture and follow any reasonable requests. Person Specification • SIA Licence for specific site (Door Supervision), • Previous security experience within a 5 star hotel, • Conscientious, alert and a strong attention to detail., • Adapts to changing priorities and is flexible and collaborative., • Punctual, reliable, committed, demonstrating respect for colleagues., • Highest standards of integrity, maintains confidentiality when handling sensitive information., • Effective communication skills, both verbal and written., • Responds well to positive change and innovation.

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  • Corporate Security Officer
    Corporate Security Officer
    1 month ago
    £13.15–£14.96 hourly
    Full-time
    London

    Corporate Security Officer (Bench Team) – London Are you an experienced security officer looking to work in a professional corporate environment for an award-winning security company? If so, read on. Pay Rate: £13.15 - £14.96 per hour Join Assist Security Group, recent winner of four OSPA awards including Outstanding Security Company. We offer a professional working environment, structured training and real support for our officers, with clear pathways for development within the business. Assist Security Group is recruiting Corporate Security Officers to support professional corporate environments in London. This is a front-facing role where presentation, professionalism and customer service are essential. We are looking for officers who understand that security in a corporate environment is not just about presence, but about creating confidence, protecting people and assets, and representing both Assist and the client to a high standard. Role Summary The role requires officers to demonstrate excellent customer service, strong communication and high presentation standards at all times. The purpose of the role is to ensure the safety and security of people, property and assets. Officers must remain professional, approachable and alert when dealing with occupiers, visitors, contractors, the public and emergency services. There is also an expectation to engage with continuous training, as policies, procedures and technology continue to develop within the security environment. Responsibilities • Wear the correct uniform, PPE and SIA badge, maintaining a clean and professional appearance at all times, • Provide a professional and welcoming front-of-house presence, • Deliver excellent customer service and engage positively with all visitors and staff, • Carry out all duties in line with Assignment Instructions and Risk Assessments, • Follow client policies and site procedures at all times, • Monitor access and egress, ensuring only authorised persons enter the premises, • Conduct internal and external patrols where required, • Monitor CCTV, alarm systems and other security technologies, • Identify and respond to incidents, risks and suspicious behaviour appropriately, • Report incidents accurately and in a timely manner, following escalation procedures, • Work collaboratively with emergency services where required, • Support the client’s professional environment and comply with reasonable operational requests Person Specification • Valid SIA Door Supervisor Licence or Security Guarding Licence, • CCTV Licence, • Previous experience within corporate security or a similar professional environment is advantageous, • Excellent customer service and communication skills, • Conscientious, alert and with strong attention to detail, • Professional, reliable and punctual, • Able to remain calm and confident in a fast-moving environment, • Maintains high standards of integrity and confidentiality, • Flexible, collaborative and positive in approach, • Strong verbal and written English Benefits • Competitive pay rate, • Structured training and support, • Professional working environment, • Perkbox benefits, • Opportunity to work with an award-winning security company Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.

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