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Ticketing Operations Manager Salary: £70,000 - £78,000 Location: Manchester Contract: Permanent, Full Time Flexible Working Available We are seeking a Ticketing Operations Manager to lead the operations of all customer-facing ticketing and payment systems, including mobile apps, smartcards, EMV/contactless, and ticket vending machines. This role ensures seamless experiences for millions of users by delivering reliable, compliant, and high-performance ticketing services. Why This Role Matters As Ticketing Operations Manager, you will ensure ticketing systems are efficient, dependable, and accessible for all users. You'll coordinate across technical teams, suppliers, and customer experience stakeholders to maintain system availability, resolve incidents swiftly, and implement continuous improvements. This is a chance to shape the future of ticketing operations while working within a collaborative and inclusive leadership team. Benefits Include: • Competitive salary of £70,000 - £78,000, • Flexible working opportunities promoting work-life balance, • Generous pension contributions, • Ongoing professional development and training, • Lead the operational management and optimisation of all customer-facing ticketing systems (digital apps, smartcards, EMV/contactless, ticket vending machines)., • Coordinate incident response for major issues, collaborating with vendors, merchant acquirers, internal teams, and external partners., • Oversee second-line technical support to ensure quick identification and resolution of system issues., • Monitor system performance, availability, and user experience; provide performance dashboards and reports to senior leadership., • Manage change control for new releases or system upgrades, safeguarding live services., • Build and mentor a high-performing operations team across technical support and vendor management., • Maintain compliance with contracts, SLAs, and service obligations while ensuring accessibility and inclusion in ticketing services., • Proven experience managing operations for high-availability customer-facing systems., • Deep knowledge of ticketing and payment technologies, including EMV/contactless, mobile ticketing, cloud infrastructure, and networking., • Proficiency with enterprise monitoring tools and incident management platforms., • Experience managing major incidents, on-call rotations, and post-incident reviews., • Strong stakeholder management, communication, and vendor liaison skills., • ITIL certification or equivalent experience in ITIL-aligned service management environments. This is an organisation that values operational excellence, collaboration, and inclusivity. Employees enjoy flexible working, generous pensions, and structured training programs to support career growth. The workplace culture encourages transparency, mutual respect, and professional recognition. Apply Today If you're an experienced Ticketing Operations Manager passionate about payment systems and operational excellence, apply now to lead the ticketing operations team and make a tangible impact on user experiences. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

The role As a Service Manager in the Customer Success Unit, you act as the trusted partner for our tier 3 and 4 customers, serving as their primary point of contact for all service-related needs. In this dynamic role, you lead seamless transitions, drive collaboration across teams, and confidently manage escalations to maintain customer trust. You champion customer needs within ANS, advocating for improvements and delivering exceptional experiences that strengthen relationships and create real impact. This is an excellent opportunity for someone with customer service experience who is ready to take the next step into a career in service management. What will I be doing? • Focused on delivering "brilliant basics", measured by Leading Indicators of Success, • SLA compliance, • Manage Tier 3 and 4 accounts with a partnering approach, • Act as escalation point for VOCs and manage major incident communications, • Liaise with delivery, sales, and Professional Services teams to support customer needs and upsell opportunities, • Drive continuous service improvement, • Pursue relevant certifications and learning to build technology and best practice expertise, • Provide coverage for other Service Managers and take on additional responsibilities as needed, • Maintain a customer-obsessed mindset from onboarding through BAU What will I bring to the role? • -Proven experience in Customer Service or Service Management, • Excellent communication, interpersonal, and stakeholder management skills., • Proactive attitude to set the standard of what good looks like across the team, • Eye for detail to drive continual process improvement Soft Skills • Organised and self-motivated, • Strong time management and prioritization skills, • Ability to a work in a high pressure environment, • Passionate about customer service

Job Overview Crowe leverages full M365 stack and Azure to provide the firm with cloud capabilities around storage, compute, Identity, AVDs, DevOps and Data Science. Copilot adoption is at its early stages and as the firm gets used to AI and its capabilities in driving productivity gains, safe and acceptable usage needs to be governed. A Microsoft 365/Azure Manager is responsible for overseeing the implementation, management/governance, and optimisation of Microsoft cloud-based solutions and Copilot to enhance operational efficiency, client service and innovation across the firm. Key Responsibilities • Platform Management, • Administer and manage M365 services: Exchange Online, SharePoint, Teams, OneDrive, Endpoint Manager and Copilot with the help of an external support provider, • Oversee Azure IaaS/PaaS environments, • Ensure robust monitoring, alerting and incident response using Microsoft monitoring tools, • AI Integration and Management:, • Oversee the deployment and maintenance of AI solutions (Copilot, Azure AI Foundry and Open AI) to enhance business processes and decision-making., • Collaborate with data scientists and AI engineers to develop and implement AI models and algorithms., • Ensure the scalability and reliability of AI systems within the cloud infrastructure., • Project Leadership:, • Lead cross-functional teams in the planning, execution, and delivery of AI and cloud projects., • Coordinate with IT and development teams to support cloud-based applications and services., • Monitor project progress and provide regular updates to stakeholders., • Security and Compliance:, • Manage identity and access management (Azure AD, Entra ID, Conditional Access), • Ensure compliance with industry standards and regulations related to cloud and AI technologies., • Conduct risk assessments and develop mitigation strategies., • Innovation and Continuous Improvement:, • Stay updated on the latest trends and advancements in AI and cloud technologies., • Identify opportunities for innovation and improvement within the organization’s cloud and AI infrastructure., • Foster a culture of continuous learning and development within the team., • Stakeholder Engagement:, • Build and maintain strong relationships with key stakeholders, including clients, partners, and internal teams., • Facilitate workshops and meetings to gather requirements and provide updates on project progress., • Education:, • Bachelor’s or master’s degree in computer science, Information Technology, Artificial Intelligence, or a related field., • Microsoft Azure Administration certification (desirable), • Microsoft 365 certified (desirable), • Experience:, • Extensive experience in Microsoft 365, Azure management, AI management and project leadership., • Proven track record of successfully leading and delivering AI and M365/Azure projects., • Skills:, • Strong analytical and problem-solving skills., • Excellent communication and interpersonal skills., • Proficiency in Microsoft Azure services and AI technologies (Microsoft Copilot/Azure AI Foundry and Open AI). Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits. We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further. Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service. Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway..

Join the mission to make the digital world safer. About Team Cymru Team Cymru’s mission is to save and improve human lives by helping public and private sector analysts track and take down cybercriminals, terrorists, and human traffickers around the world. We deliver unmatched visibility into global cyber threat activity and are a key intelligence source for leading cybersecurity and threat intelligence vendors. Our Pure Signal™ platform gives enterprise security teams on-demand access to global internet traffic telemetry, providing clarity into what’s happening across the internet with a level of visibility comparable to their own internal networks. This allows organizations to close detection gaps, accelerate incident response, and get ahead of critical, recurring threats. Team Cymru is a fast-paced, distribution-focused, private equity–backed company where your work directly supports a mission that protects millions worldwide. Why This Role Matters As a Strategic Account Executive, you directly fuel Team Cymru’s growth and expand access to intelligence that helps stop cybercriminals and protect lives worldwide. You’ll own your territory like a true general manager, acquiring new customers, strengthening key accounts, and driving long-term revenue success. By bringing our Pure Signal™ capabilities to more organizations, you accelerate our global mission and help security teams close detection gaps, respond faster, and stay ahead of critical threats. Position Summary We are seeking a motivated and results-driven Strategic Account Executive with a true “general manager” mindset for their territory. The ideal candidate excels at driving revenue growth through new customer acquisition, renewals, upsells, and strong long-term relationship management. This role requires a strategic sales approach, outstanding communication skills, and a commitment to customer success. Key Responsibilities New Business Development • Exceed sales quotas through new-logo sales of Recon, Scout, and Feeds., • Identify, qualify, and convert new business opportunities while managing the pipeline in Salesforce., • Generate new opportunities within your assigned territory., • Manage renewals and upsells within existing commercial accounts to maximize revenue., • Support customer onboarding to ensure successful adoption of our solutions., • Record all sales activities and maintain accurate opportunity data in Salesforce for forecasting and reporting., • Partner with CST to build a customer analytics function to better understand behavior and preferences., • Work closely with Marketing to convert leads from demand-generation efforts into opportunities., • Provide feedback on lead quality and campaign effectiveness to improve future programs. Required Skills & Abilities • Excellent verbal and written communication skills., • Strong negotiation and interpersonal abilities., • Proficiency with Salesforce and the MEDDIC sales framework., • Ability to work independently and collaboratively in a fast-paced environment., • Analytical mindset with the ability to interpret data and make informed decisions., • Experience in customer success, account management, or sales enablement is a plus. Education & Experience • Bachelor’s degree in Business Administration, Marketing, or related field., • Proven track record of success in B2B sales, preferably in SaaS or technology. Physical Requirements • Prolonged periods of sitting and computer use., • Ability to travel up to 25%. Location: United Kingdom (UK) Apply now to join our dynamic team! Help shape the financial future of a company protecting millions worldwide. If you are driven and customer-focused with a passion for sales and business growth, we invite you to apply. This is an exciting opportunity to contribute to our company’s success and make a significant impact in the industry. This job description is not exhaustive. Responsibilities may evolve as needed. Team Cymru is an equal opportunity employer and welcomes applicants from all backgrounds.

About us At Audley Travel, we turn careers into adventures. We're dedicated to creating unique travel experiences for our clients and fostering a dynamic, rewarding environment for our team. Join Audley and become part of a supportive community that prioritises your development. Our inclusive culture, along with competitive salaries and benefits, supports your well-being and growth. If your passion is travel and you’re looking for a career that excites and inspires, Audley Travel is the perfect place for you. Join us to create unforgettable journeys together. ___ The role In the role of Duty Officer, you will provide an essential part of our 24/7 Duty Management provision. This includes live call management, administration of operational cases and resolution of client on-trip issues as well as providing global internal crisis and incident support to the Sales Programmes. The position is home-based with the following shift pattern: 4 days on, 4 days off. Shift rotas can vary between a 4am start to a midnight finish (each shift is 12 hours in duration). Night shifts also part of the role. Key responsibilities include: • Answer all Duty Office calls that come in during your designated shift, helping to resolve client’s issue(s) in a timely manner and delivering excellent customer service., • Communicate closely with our suppliers and sales programmes to resolve client issues effectively and efficiently., • Maintain detailed logs of all Duty Office interactions with Audley clients in a timely and accurate manner., • Provide clients with accurate costs for any itinerary changes, if required, during their trips and take client payment for any voluntary changes., • Updating Audley’s reservation system with any itinerary changes, including costs if applicable, ensuring that cases are fully resolved., • Escalate any issues that meet the ‘incident’ or ‘crisis’ criteria., • Monitor news updates, run Client Location Reports as appropriate and escalate issues as required., • Communicate closely with the Duty Office Manager and your fellow Duty Officers ensuring 24/7 coverage for the Duty Office., • Work with the Duty Office Manager to refine and improve guidelines and processes on an on-going basis., • Complete any additional DO tasks assigned to you by the Duty Office Manager., • Provide Incident or Crisis support as needed for both foreseen or unforeseen incidents. About you You will have previous experience of responding to client issues in a live environment i.e. phone calls or face to face, ideally within the travel sector. You’re confident communicating with clients in challenging circumstances and communicating with a wide cross-section of people with the business. Experience required: • Client-focussed with a passion for delivering high-quality service, • Excellent communication and interpersonal skills, with the ability to manage client expectations and challenging circumstances, • Strong problem-solving skills and ability to work effectively in pressurised situations, • A reliable and flexible team player, • Highly organised, detail-oriented and proficient in multi-tasking and prioritising workload with a methodical and systematic approach to work, • Adaptable and able to think quickly in dynamic, fast-moving situations, • GDS system, specifically Galileo, experience is desirable with the ability to view, check and issue fares, • Good understanding of Office 365 including MS Word, Excel, SharePoint and Outlook, • Flexibility to work a variety of shifts, including weekend, nights, and public holidays What you’ll get in return • Holiday - 25 days rising to 30 days with length of service, • A day off for your birthday, • A day off for volunteering to support a charity, local support group or community work of your choice, • Healthshield health cash plan - money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling, • Enhanced family leave, • Life insurance, • Discounted Audley trips (for you and your friends & family) and exclusive access to staff travel discount websites, • Welhub – a wellbeing platform that gives you unlimited, discounted access to top gyms, studios, and wellbeing apps, • Benefits Platform – a reward scheme that gives you discounts and cashback with hundreds of retailers We believe it's our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment.

Career Area: Environmental Health and Safety Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Position: The HSSE Manager provides facility and field operational Health, Safety, Security and Environmental leadership and support within the assigned region of EAME. The position will assist in the development and implementation of HSSE policies and procedures, thus contributing to employee welfare and company performance by eliminating or reducing risk exposure, in alignment with core objectives. Nature and Scope: The incumbent reports to the Managing Director and works closely with HSSE personnel based within the EAME region and globally. Acts as the primary HSSE focal point within the assigned region to support the regional service manager, district service and facility managers, medical, sales, and support personnel. liaises with corporate HSSE professionals to coordinate and implement HSSE programs. International and domestic travel is necessary on a regular basis. Must demonstrate a high level of sensitivity and good business judgment. Must be comfortable working within a highly interactive team environment with the ability to manage multiple project priorities and deadlines. Must be available to respond effectively to emergency situations and / or security threats. Accountabilities: • Provide day-to-day management of HSSE related matters within the region, • Provide expert HSSE strategy and advise management, • Advise management on HSSE work agenda priorities, • Evaluate current HSSE related policies and procedures and provide recommendations for improvement, • Monitor and advise management on regional security developments, • Monitor and provide guidance ensuring compliance on travel safety and security, • Coordinate the region’s crisis management team, • Maintain and review HSSE legal register for assigned region, • Contractor management, • Identifying employee critical skills necessary to meet competency standards, • Implement and provide HSSE training coaching to employees as required, • Provide support for HSSE program initiatives, • Provide primary support in incident investigations, • Report to management on HSSE performance, • Conduct internal HSSE audits as required, • Travel to other Solar locations within the region as required to conduct training, assessments, • Travel to customer sites and conduct site surveys and assessments, • Develop HSSE plans for customer locations and sites, • Review customer HSSE programs Qualifications and Experience: The position requires excellent knowledge of local and state safety-related laws, regulations and ASNZ Standards. • At least 5 years’ experience in Oil & Gas and Power Generation industries, • Master’s degree in a Health, Safety, Security and Environment related discipline., • Nebosh Diploma (other equivalent) in Health and Safety related discipline, • Crisis and emergency management experience and relevant related qualification, • Security management experience and relevant related qualification, • Lead auditor (45001 preferred), • Lead Incident investigations, • Membership within a HSSE related professional body, • Possess effective written, oral and presentation skills, • Computer based skills, • Clear, concise, and sensitive communicator, able to adapt message to all levels Any offer of employment may be conditioned upon the successful completion of a background screening. Posting Dates: November 20, 2025 - December 5, 2025 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our ___.

The team RPC are seeking an experienced eDiscovery Project Manager to join our eDiscovery team on a 12-month fixed term contract. The team is a developed practice delivering high quality eDiscovery and legal technology solutions to RPC's legal teams and end clients. We support a wide range of discovery work, including cyber incident response, DSARs, investigations, and litigious exercises. In this role, you will take a leading position in the continued development of our DSAR service offering, driving workflow efficiency through the integration of AI technology and automation to optimise delivery and enhance client service. You will work collaboratively with RPC legal teams, providing clear, accessible support throughout all stages of the EDRM, advising as to the most efficient and effective solutions, and contributing to the ongoing development of RPC's eDiscovery practice. We are committed to your professional development, offering a comprehensive range of learning opportunities to ensure you remain at the forefront of the legal sector. This includes ongoing training delivered by our in-house experts, leading external providers, and specialist programmes. This role is available either on a remote basis or from our Bristol or London offices. The role reports to the eDiscovery and Client Data Manager, who is also based in Bristol. Key Responsibilities • Early engagement with legal teams around eDiscovery requirements, consulting and advising on appropriate solutions., • Provide leadership in developing and enhancing eDiscovery services, driving process improvement, technology adoption, and knowledge sharing, while ensuring best practice and consistently high-quality outcomes., • Ongoing proactive communication and consultation with legal teams, managing expectations around timing and cost, offering alternative solutions, and making reasoned recommendations., • Driving workflow efficiency by identifying, evaluating, and integrating AI technologies and automation tools into eDiscovery processes., • Troubleshooting technical issues throughout the project lifecycle., • Delivering high quality and timely output to internal and external clients., • Managing multiple eDiscovery projects of varying complexity on a range of platforms., • Being a team player, working with the team towards an environment of constant improvement, enthusiastically sharing with and helping others, and taking responsibility for aspects of team development, such as process improvement, training, and research. Skills and Attributes • Bright and engaged, with willingness to learn and use initiative., • Well organised, able to prioritise effectively in order to deliver against internal and external client targets and to work well under pressure., • Accuracy and strong attention to detail., • Demonstrates initiative; creative in recognising and explaining potential solutions., • An aptitude for using and adapting technology to optimise efficiency, with a particular focus on AI integration., • A highly effective communicator, both written and oral., • Commercially aware, with an understanding of the concepts of efficiency., • Flexible in approach, working hours, and priority management., • Willingness and ability to work directly with clients. Required experience • Minimum of 2 years' experience of managing eDiscovery projects., • Experience of Relativity is essential, accreditations preferable., • Practical understanding of the EDRM and eDiscovery best practice., • Legal or computer science degree desirable, not essential Diversity, equity, inclusion and belonging We are problem solvers. Whether in front of clients or behind the scenes. To solve problems creatively for clients, we need diverse collaborative thinking; drawing on different experiences, backgrounds and perspectives. That means that everyone who either applies to, or works for, the firm is treated equitably. We believe in removing barriers to equal access not least because our people define us and define what we do. If you need support and adjustments to do your best work, whether that's during the recruitment process or throughout your time at RPC, we're here to help. Flexible working that supports your commitments outside of work is an important part of our culture and, where possible, we will support this across all roles. Please get in touch with our recruitment team if you have any questions about our hybrid working approach or

We are Kocho Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater. Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This is mindset aligns with our company values as we understand that we are Better Together. Here is the role: The Identity Support Analyst is responsible for the operational support of multiple clients largescale Microsoft based solutions and applications with a focus on Microsoft Identity Manager (MIM) 2016, Microsoft Entra ID and its associated technologies. Support is provided through maintenance, modification, problem resolution and incident management. Also, to be involved in the design and development of new services and solutions for our support clients, the support team and the business. • Provide support for all client solutions within Managed Solution Support, • Responsible for configuration management database (CMDB), • Provide support for the Identity project team when required, • Technical development of service offerings and support services, • Responsible for support handovers of client solutions into support, • Acts as a seasoned advisor, providing independent opinion and complex problems and novel initiatives, and assists the client with decision making, • Encourages clients to consider difficult issues in their best interests, • Advocate on behalf of clients to more senior management, identifying approaches that meet clients’ needs as well as those of the organisations This is what we need from you: • Ability to troubleshoot complex and bespoke applications, • Ability to troubleshoot complex bespoke applications, • Good working knowledge and the ability to read and modify code written in VB.Net and C#, • Good knowledge or experience of working with Microsoft PowerShell, • Good Knowledge of Active Directoty / Windows based servers, • Ability to support complex enterprise environments, • Experience of operational support within a business environment, • Experience working in a team-oriented, collaborative, virtual environment, • Ability to work independently, on multiple projects, in a fast-paced environment, • Strong writing and speaking abilities necessary to explain technical issues in a clear and compelling manner to various levels of technical and business audience, • Proven analytical and problem-solving abilities Would be great if you have: • Experience with operation/support of Microsoft FIM/MIM, • Experience with operation/support of Entra ID Connect, AD Cloud Sync, • Experience with operation/support of Exchange or M365, • Experience with operation/support of Microsoft Entra ID

Our mission We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... How you'll help us achieve it Wave is now the largest financial institution in Senegal, with over 7 million users. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives. You’ll lead the database reliability team, which ensures that Wave’s databases are as “always up” as possible and can scale as our user base grows. Database reliability is critical to Wave for two reasons: • We’re one of the fastest-growing financial services ever, which causes a steady stream of new scalability challenges. As an engineering manager, you will: • Support the engineers in architecting, maintaining and evolving reliable, high-performance database technologies across multiple environments., • Mentor and coach a diverse, globally distributed team of DB engineers., • Shape and refine processes like incident response, postmortems, and capacity planning to ensure smooth ops., • Collaborate with infrastructure, product, and security teams on platform database initiatives., • Drive best practices for monitoring, cost optimisation, and performance tuning in Postgres, CockroachDB and any future database we adopt., • backend: Python 3 (+ mypy), • API layer: GraphQL, • android frontend: Kotlin/Jetpack, • iOS frontend: Swift/SwiftUI, • web frontend: TypeScript/React, • database: Postgres/CockroachDB, • infrastructure: GCP/Terraform, • orchestration: KubernetesKey Details, • This is a fully remote role. Candidates must be based in one of our talent hub countries (UK, Spain, Kenya and Ghana) or in one of our operating markets in Africa including Senegal, Côte d'Ivoire, or Burkina Faso., • Wave provides a yearly $1,200 stipend to support coworking meetups with teammates., • Remote team members are expected to travel to our operational markets (e.g. Senegal or Côte d'Ivoire) at least once a year. Exceptions apply, but we’ve found this key to understanding our users and product., • We run performance reviews twice a year and award bonuses or promotions to strong performers who have been with the company for more than six months., • Our salaries are competitive and are calculated using a transparent formula. For this role, depending on your level and location, we offer a salary of up to $178,200 USD, plus a generous equity package., • Major benefits:, • Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country)., • 6 months of fully paid parental leave and subsidized fertility assistance., • Flexible vacation, with most folks taking between 21-30 days exclusive of statutory holidays., • $10,000 annual charitable donation matching.Requirements, • You have at least five years of experience as a manager supporting database or storage teams., • You’re in a timezone between GMT-1 and GMT+3., • You’re willing to travel to Africa once per year for ~6 days (Wave covers all costs)., • You will have demonstrable people management experience: coaching, performance evaluation, mentorship, and career development., • You have relevant project management experience: specifically prioritisation, tracking schedules and deadlines, communicating across team/org boundaries., • You have experience managing process design: running a smooth on call rotation, incident response, postmortems, load testing, capacity planning, etc., • You have hiring experience: predicting staffing needs, designing interview loops, evaluating candidates, assisting with closing candidates at offer stage.Technical Skills, • Proven track record of running mission-critical databases in production (replication, backups, migrations, HA/DR)., • Skilled with Kubernetes and container orchestration (experience running DB workloads in K8s is a bonus)., • You have experience working in Cloud (preferably GCP) or Data Center infrastructure.You might be a good fit if you, • Care a lot about working on software whose mission you believe in. Working at Wave positively impacts millions of lives through fast and cheap mobile money services. By helping us stay reliable and scalable, you’ll have a big impact on the lives of lots of underserved people., • Want to be part of an engineering culture that values simple and straightforward architecture over cutting-edge shiny tech. This helps us keep Wave simple to operate and makes it easier to achieve our reliability goals., • Want to work on a team where it’s easy to collaborate. Our mission-focused culture makes sure that everyone you’ll work with is here primarily for the same reason—to make our users’ lives better. That alignment makes it easy to work with anyone across the company, even if there’s some tension between your short-term goals. This is especially helpful for teams like infrastructure that collaborate closely with many other product teams., • Building tooling to observe and debug outages and performance problems, • Hardening Wave’s backend to be more resilient to incidents, • Enabling product teams to discover and fix reliability/performance issues in code they own, • Scale our databases to handle 10x load, • Automate backup, disaster recovery, and several maintenance operations We move as fast as possible. Speed matters. It lets us try things quickly, get feedback early, and course-correct while it’s cheap. So we write small PRs. We aim for MVPs. We leave TODOs and file follow-ups. We don’t over-perfect v1. That said, we’re building a financial product. Some things—like money movement, correctness, or security—deserve more caution. We like boring technology. We favor tools that are reliable, well-understood, and easy to debug. This keeps us focused on solving meaningful problems instead of wrestling with unpredictable infrastructure. If a new technology helps us move faster, build safer, or solve a real need, we’ll consider it. But we don’t adopt tools just because they’re new—we adopt them because they’re right. Simplicity is a strategy. It lets us focus our energy where it matters most: serving our users. Our team • We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world., • We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most., • We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production., • We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa. We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals. Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Process Safety / HSE Manager Location: Manchester Type: Permanent Salary: Competitive + Benefits SRG are currently recruiting for a Process Safety / Health and Safety Manager for a successful and growing manufacturing client based in the Manchester area. Key Responsibilities (including but not limited to): Process Safety Leadership • Develop and own the Process Safety Management System (PSMS) aligned with UK law and standards (ISO 45001, ISO 14001), • Lead HAZID, HAZOP, LOPA studies and define/verify Safety Instrumented Functions (SIF/SIL), • Drive compliance with DSEAR and implement robust safety measures. Health & Safety Leadership • Ensure all site activities are conducted safely, maintaining zero TIR, • Own site risk assessments, SOPs, and integrate with training/competence matrices, • Govern Permit-to-Work systems and ensure effective LOTO, • Lead accident investigations using root cause analysis and implement corrective actions, • Manage contractor control and CDM 2015 duties for projects. Engineering Management • Oversee the engineering team, fostering innovation and continuous improvement, • Ensure preventative maintenance and mandatory checks for equipment reliability, • Utilise CMMS for planned maintenance and KPI reporting. About you: • NEBOSH Diploma (or NVQ Level 6) and IOSH/BOHS membership (GradIOSH/CMIOSH), • Chartered status or working towards it & Engineering degree (desirable), • Proven leadership in HSE and process safety within a regulated or high-hazard environment, • Strong knowledge of DSEAR, process safety, and engineering best practices, • Competence in HAZOP/LOPA, ATEX zoning, and permit-to-work systems, • Incident investigation expertise and evidence of delivering risk-reducing improvements. If interested, please apply or contact Julia for more information: / 0161 667 1803

Job Title: Azure DevOps Lead Location: Remote Hours of Work: 09:00 – 17:30 or in line with project needs Job Summary: We are seeking an experienced and strategic-minded Azure DevOps Lead to join our dynamic team and lead the development and optimization of our cloud infrastructure and deployment practices. As Azure DevOps Lead, you will drive the vision and execution of our DevOps strategy, mentor a high-performing team, and play a pivotal role in automating and optimizing our software development and deployment processes. You will ensure the reliability, scalability, and security of our cloud-based infrastructure while fostering a culture of continuous improvement and innovation. If you are passionate about DevOps leadership, have extensive experience with Azure, and excel at developing teams and collaborating with cross-functional stakeholders, we'd like to hear from you. Key Responsibilities: • Team Leadership & Development: Lead, mentor, and develop a team of DevOps Engineers, setting clear performance expectations, providing constructive feedback, and fostering professional growth and career development opportunities., • Strategic Planning: Define and communicate the Azure DevOps strategy and roadmap, aligning with organizational goals and ensuring resources are effectively allocated to support business objectives., • Infrastructure as Code (IaC): Establish IaC best practices and standards; create and maintain infrastructure as code scripts and templates using Terraform and Azure Resource Manager; review and approve team implementations., • Continuous Integration/Continuous Deployment (CI/CD): Design, implement, and enhance enterprise-grade CI/CD pipelines using Azure DevOps, Azure Pipelines, and GitHub Actions; establish standards and patterns for the organization., • Containerization and Orchestration: Lead the adoption and management of containerization using Docker and modern container deployment strategies, establishing container best practices and governance., • Monitoring, Logging & Observability: Architect and oversee monitoring and logging solutions using Azure Monitor, Application Insights, and ELK Stack; ensure real-time visibility into system performance and security across all environments., • Security & Compliance Leadership: Collaborate with security and compliance teams to establish and enforce security best practices across cloud resources, including Azure RBAC, network security, Web Application Firewalls (e.g. Azure WAF, Cloudflare), Key Vault management, and vulnerability scanning to ensure regulatory compliance., • Stakeholder Collaboration: Work with development, operations, product, and security leadership to identify opportunities for automation, performance optimization, cost savings, and technology innovation., • Process Improvement & Innovation: Drive continuous improvement initiatives, establish DevOps best practices, and identify opportunities for innovation in software development processes, tools, and technologies., • Troubleshooting & Incident Management: Lead root cause analysis and resolution of complex infrastructure and deployment issues; establish incident response procedures and post-incident review processes., • Documentation & Knowledge Management: Establish and maintain clear documentation standards for infrastructure, configurations, and processes; ensure knowledge sharing within the team., • Budget & Resource Management: Manage DevOps budget and resources; optimize cloud infrastructure costs and justify technology investments to stakeholders. Education & Experience: • Proven experience (8+ years) as a DevOps Engineer with at least 3+ years in a leadership or senior technical role., • Extensive hands-on experience with Azure across multiple projects and environments., • Strong proficiency in scripting and automation using Python, PowerShell, and Bash., • Deep knowledge of Azure services, including compute (VMs, App Service, Azure Functions), networking, storage, database services, and security services., • Proven track record of designing and implementing enterprise CI/CD pipelines in Azure., • Experience building zero-downtime deployments including canary releases, blue-green deployments, and rolling deployments., • Expertise with version control systems (GitHub, GitLab, Azure Repos) and CI/CD tools and practices., • Advanced knowledge of containerization and orchestration (Docker, Kubernetes, AKS) with production experience., • Expert-level understanding of infrastructure as code (IaC) principles and tools (Terraform, Azure Resource Manager)., • Strong expertise in cloud security best practices and Azure security services (Azure Security Center, Defender, Key Vault, etc.)., • Experience with serverless computing and event-driven architectures (Azure Functions, Logic Apps, Event Grid)., • Strong understanding of DevOps and Agile methodologies., • Proven ability to lead and develop technical teams; experience mentoring junior engineers., • Excellent communication, presentation, and stakeholder management skills., • Strong problem-solving abilities and decision-making experience., • Relevant advanced certifications in Azure (e.g., AZ-400 Azure DevOps Engineer Expert, AZ-305 Azure Solutions Architect Expert) strongly preferred. About Us: We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We are a nice bunch. We don't do office politics or "that's not my job". We listen, support and take ownership. We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years. Passionate about service, we're on a mission to revolutionize our colleague's and client's experience by employing brilliant people who are experts at what they do and smile whilst they are doing it. Working for Citation you will have access to 25 days holiday, plus your birthday off work, gym membership discount, healthcare, childcare vouchers, the opportunity to purchase extra leave, pension contributions and more. It's a great place to work because of the people we employ. Fun and professional, we want likeminded individuals who love to love their job (no 'mood hoovers' here thanks!) and want the Company to succeed. Best Places to Work 2023 (The Sunday Times) So, if our culture sounds like a good fit for you and you want to be part of our success story, then send us your details.

As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within NW CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the achievement of all safety and environment legislation, engineering and customer standards. You will provide operational leadership – ensuring that the work is delivered safely, on time, within budget and to our Client’s expectations. In addition to Health and Safety, customer service is critical. You will ensure that work is carried out in a manner which meets or exceeds customer expectations and adopts a ‘right first time’ approach. • You will be managing the Service Delivery Supervisor’s, Customer Liaison Officers and Local Delivery Partner(s) for your business unit / area to ensure that all work carried out reaches the required levels of safety and technical policies and procedures., • Ensure that all safety and environmental policies and procedures, legislative and statutory obligations are met., • Maintaining strong customer focus, to support and deliver market leading C-SAT (Customer Satisfaction) scores., • Responsible for workforce operational performance to ensure that all objectives are met and that problems are anticipated and resolved., • Ensure that all work is carried out according to NRSWA, and be responsible for effective liaison and collaboration with Highways Authorities, Local Authorities, and other Utilities etc., • Integrate new cost-effective working methods into work activities, whilst maintaining an effective employee relations climate, • Ensure that communications are delivered effectively so that all staff understand business strategy, objectives, standards of service and business performance (e.g. team talks), • Maintain strong customer focus, to support improved OFGEM score, • Monitor, meet and strive to exceed all business performance targets, • Promote and operate a culture of zero tolerance of accidents and self-inflicted incidents, • Continually monitor performance, utilising defined business measures and seeking continuous improvement through ways of working, • Manage their business unit to promote team working and collaboration, • Carry out the appropriate performance reviews and development of staff, defined by P&OD, • Ensure that Occupational Health requirements are implemented, • To be responsible for the Health, Safety and Environmental issues pertaining to direct reports including safe control of operations, permits and maintenance of ISO14001 accreditation, • Review investigations with HSE Representative completed by Site Delivery Supervisors, ensuring the root cause of the incident is identified and actions put in place to prevent reoccurrence, ensuring close out of all actions within agreed SLA We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

The role This is a fantastic opportunity to work with and lead a dedicated group of people and be part of a high performing team which has a broad remit. Reporting to the Operations Manager, you will lead the team's delivery across a range of activities including regulation, incident management as well as working with a variety of partners and customers. No two days are the same as the role contai...

• Candlelight concerts are a unique musical and sensory experience created by the stunning ambience of candlelight. These concerts allow you to enjoy some of the most famous works of classical music in a completely new way and in various spectacular locations., • The concerts highlight talent from upcoming talent to professional musicians Roles and responsibilities include but are not limited to: • Follow instructions (including materials) provided by the manager to deliver events, • Manage and keep to scheduled event timings provided by manager, • Implement new or amended production details company policies and procedures, • Artist Liaison, • Report and feedback issues and queries to managers, • Production management, • Handling on site logistical issues, • Manage vocal microphone channels and aux music on sound desk and distribution and use of microphones, • Managing and directing soundcheck, • Managing all vendors, • Briefing and liaising with venue, • Directing managing supporting and briefing team., • Host event, • Main point of contact for event, • Dealing with customer queries and complaints, • Ensuring high quality execution of event, • Event reports and incident report forms, • Managing unforeseen circumstances and emergencies, • Providing photographs and feedback after each event to manager, • Encouraging high performance and implementing improvements with individual team members and the entire team. Preferred skills and attributes are: • 1 years event management experience (preferred), • Keen interest and passion in live music and delivering events (preferred), • Sound engineering skills (desirable), • Public speaking (desirable), • Exceptional customer service (required), • Highly competent in team/people management (required), • Assertive and measured in a high pressure environment (required), • Strong problem solving skills (required), • Can do attitude (required), • Flexible (required), • Leading by example (required), • Works well under pressure (required) Required Experience: Manager Key Skills Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation Employment Type : Temp Experience: years Vacancy: 1

At AQA were committed to advancing education and were committed to our people. As the largest provider of academic qualifications in the UK we mark over 10 million exam papers each year and its our people who make this happen. Service Desk Analyst Permanent Manchester 24735 - 27257 Smart Hybrid Working Are you fed up of only being contacted when people have a problem with their computer At AQA we have a Smart Bar in each of our offices think Genius Bar but better. This is where you fact your proper job title in AQA is Service Desk and Smart Bar Analyst. You are central. Colleagues drop in to seek your expert advice and support or simply to say hello and talk about last nights telly. Do you want something more than just answering calls every day You will be part of a team of 11 superheroes (6 in the Manchester office) who provide first line support across the whole business (4 different sites) - responding to daily queries via the smart bar telephone and service desk portal solving issues and problems but that is not all oh no far from it! As well as ensuring that approximately 1600 colleagues are able to create and run the GCSE and A Level exams - yes that is where you know AQA from there are then another 1600 or so seasonal staff to supply and support. You may also be building laptops or ensuring that the meeting and conference rooms and office spaces are fully equipped and running smoothly. Is it fast paced Lets just say there is not much opportunity to sit down for long. It is not a remote role you will be needed to man the Smart Bar generally 4 days in the office each week sometimes 5 depending upon how many people need you Whats in it for me * a 35 hour working week * 25 days annual leave (with additional office closure at Christmas) * a fantastic pension (up to 18.5% total contributions) * private medical insurance and a health care cash reward plan * the opportunity to join lots of network groups (LGTBQ neurodiversity disAbility empowering women wellbeing ethnic minority and more) * an onsite gym yoga and games rooms and a subsidised café within an award winning newly refurbished office space * a number of training and development opportunities are open to you including ITIL for example * involvement in various projects or continuous improvement * collaboration with other teams throughout the business * an awesome line manager (he made me add that bit!) and a really supportive knowledgeable team. How do I apply Read the full job description then upload your most recent CV with a cover letter explaining why you are the person we need. AQA is an equal opportunity employer committed to fostering an inclusive and diverse workplace where everyoneregardless of religion ethnicity gender identity or expression age disability sexual orientation or backgroundis valued respected and supported to thrive. Come and be a part of it! Closing date for applications is Monday 3rd November. Applications will be reviewed as they are received and we will close the advert when we find the right person so apply sooner rather than later. #CRE23 Recruitment Agencies We have a preferred supplier list (PSL) in place. Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees. Summary Purpose: This role will show a passion and strive for delivering a best-in-class service to our colleagues in line with the departmental quality standards. Primarily focusing on providing a presence on the Smart Bar and providing phone cover during core business hours. Ensuring all services are delivered to agreed targets and that the Service Desk and Smart Bar remain efficient and value for money to AQA. Taking responsibility for correctly and confidently managing colleagues Incidents Service Requests and Problems ensuring they are correctly logged progressed updated and resolved. Working under routine direction using limited discretion in resolving issues or enquiries. Determines when to seek guidance in unexpected situations. Plans own work within short time constraintsLandscape: This role sits within the Service Desk team of the CSO - Enterprise Technology business area. You will be responsible for resourcing the Smart Bar and other Service Desk services. Youll be central to providing a first line support and acting as the initial escalation point for any technical issues raised by our end users. Activities: Customer Build good relationships with our internal and external colleagues supporting the team in consistently delivering a best-in-class service that meets our colleagues needs. Interacts with and may influence immediate colleagues. May have some external contact with customers suppliers and partners. Aware of need to collaborate with team and represent colleague/customer needs. Act in a courteous and professional manner in dealings with colleagues both internal and external to the organisation. To maintain professional discretion and safeguard privileged/confidential information without discussion first with the Senior Service Desk Analyst Service Desk and Smart Bar Manager Head of Service Delivery or the wider Enterprise Technology Management Team. Auditing To assist with providing evidence and support for audit meetings. Continuous Improvements Identifies and explores opportunities for Continuous Service Improvement. Ensure AQA is safe and legally compliant by applying AQAs policies and other legislative requirements including but not limited to HSE Equal Opportunities and ISMS Takes ownership and responsibility for identifying continuous improvement for personal development Workload Managing assets including but not limited to: Laptops desktop equipment inc. docking stations monitors and peripheral devices (keyboards mice etc) mobile devices Work to Key Performance Indicators as defined by the Service Desk and Smart Bar Manager and adjust working methods where appropriate Ensure the defined ITIL processes are followed accurately. This includes but is not limited to Incident Service Request Problem and Service Level Management Assists with the analysis identification prioritisation and implementation of improvements and efficiencies within the Service Desk and Smart Bar Team. Uses own initiative and works proactively with limited discretion in resolving issues or enquiries. Determines when to seek guidance in unexpected situations. Plans own work within short time constraints. Taking responsibility for completing the Joiner/Mover/Leaver process ensuring accounts are created and end dated/disabled in a timely manner. Liaising with other teams where applicable. Managing tickets within the Service Management tool including the management and deployment of 1st line fixes inc. VPN Software Hardware troubleshooting. Provisioning software to end colleagues via Active Directory Azure Active Directory (EntraID) Escalations Take ownership of escalations or complaints and produce improvement plan as required ensuring the delivery of a consistently high level of customer service To liaise with the Incident Managers escalating any issues that potentially affect the wider organisation with particular focus on P1/P2 calls and anything related to the examination process or publication of results. Taking responsibility for escalating incidents where assistance is required utilising the knowledge and experience of the team by attending drop-in sessions Activities Performs routine repeatable activities where standard operating procedures exist. Such as - Laptop and iOS rolling replacement device swap outs build room management provisioning of iOS devices (iPhones & iPads) management of loan devices from the Smart Bar (inc. mice keyboards headsets) unboxing & storing new hardware asset disposal Stock checks of available hardware liaising with the Asset Manager when a purchase need is identified. Provision laptop iPhone iPad ensuring the CMDB has been updated. Liaising with 3rd party suppliers to organise warranty repairs or hardware warranty replacements when required Enacting the defined process for lost or stolen devices in accordance with the documented policy To provide cover on the Smart Bar and Phones following the outlined shift patterns as directed by the Service Desk and Smart Bar Manager Knowledge Has gained a basic domain knowledge. Demonstrates application of essential knowledge typically found in industry bodies of knowledge. Absorbs new information when it is presented systematically and applies it effectively. Create and maintain knowledge articles within the Service Desk Tool Absorbs new information when it is presented systematically and applies it effectively To be successful in this role you will need to know: Has sufficient oral and written communication skills for effective engagement with colleagues and internal colleagues/customers. Understands and uses appropriate methods tools applications and processes. Demonstrates a rational and organised approach to work. Has sufficient digital skills for their role. Learning and professional development identifies and negotiates own development opportunities. Security privacy and ethics is fully aware of organisational standards. Models positive behaviours with confidence and provides clarity challenge feedback and training in line with business objectives Familiarity with ITIL best practices Ability to manage workload and deliver services to agreed targets Performs a range of activities in varied environments. Contribute to routine issue resolution Apply creative thinking or suggest new ways to approach a task Required Experience: IC Key Skills Editorial,Catering,B2C,Camp,Computer Engineering Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 24735 - 27257

Creative Support is looking for an individual experienced in social care who has excellent customer care skills and a positive and confident communication style to be a part of our Out of Hours team as a Senior Duty Advisor. You will need to be able to deal with issues that arise in a calm manner, offering appropriate support and advice to those who call. You will also require good IT and administration skills including Microsoft Word and Excel. This role is ideal for those individuals who are looking to progress into management whilst working within a very experienced and established team. You will also be expected to carry out routine administration tasks such as preparing personnel files for CQC inspections, recording & managing incident reports and collating & organising timesheets. Hours are on a waking night basis, shifts will operation from 7.45pm till 08:15am. Due to the nature of this role, the post is not suitable for individuals with commitments during the day which may affect their ability to perform a waking night shift. Creative Support's Out of Hours service, based at our Head Office in Stockport Town Centre, provides essential support to staff, service users and third parties outside of normal office hours every day including Christmas Day. The OOH Service offers expert internal advice as a telephone service, run each night by a qualified and trained manager and a trained administrator. The core purpose of the service is to respond to serious issues and incidents that arise within the organisations services nationally. Vacancy Reference Number: 92096 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme , and we are unable to accept applicants with Skilled Worker Visas . Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS TPBN1_UKTJ

RPS are seeking an Area Team Leader to join our Water Operations Division in North England. This role is to support our Team in Manchester and Cheshire. Our team of Leakage Engineers and technicians are at the heart of our strategic priorities - to deliver great work for our clients by providing excellent customer service and executing complex operational tasks. Whether you are just starting out or taking the next step in your career, this position provides an opportunity for you to progress with RPS. This is a permanent, full time position working Monday to Friday 07:00 - 15:30 plus overtime, bonus and benefits. Your base will be RPS Warrington and working from United Utilities office in Eccles. You will also be allocated a company van and fuel card. You will report to the Regional manager. About The Team: The RPS Asset, Surveying, and Inspection (AS&I) team provides industry leading services to the UK Water Industry and our employees are involved in services supporting Water Networks, Drainage, Surveying, Leakage Consultancy, Water Resources and Efficiency. The team analyse complex data and provide pragmatic solutions. This includes reducing water leakage and preventing flooding and pollution in local communities. Our United Utilities asset management and delivery professionals, develop and deliver industry leading solutions in flooding, pollution, water quality and leakage. Our teams find and repair leaks on the network to minimise water wastage, which is good for UU customers and the environment. About You: As a key member of the Asset, Surveying, and Inspection (AS&I) business, your role as Area Team Leader is critical to our strategic priorities - to deliver great work for our clients by providing excellent customer service and executing complex operational tasks. Whether you are just starting out or taking the next step in your career, this position provides an opportunity for you to progress with RPS. You will need to work flexibly, working weekends, evenings and overtime if required. Be willing to travel to different locations. It is essential that you enjoy working outdoors, as come rain or shine, you will mostly be outside. Your Responsibilities: Acting as a point of contact for site staff - ALC and Logging Inspectors Taking responsibility for Risk Assessment and Health & Safety Management The analysis and driving of Health & Safety performance Completing quarterly SBWIBEST - Completing best observations and highlighting trends Delivering monthly toolbox talks and safety alerts Leading a team of approximately 15 field-based staff on a day-to-day basis to deliver outstanding client care, customer service, technical excellence and project outcomes Ensuring compliance of all teams to approved technical procedures and management of the Company's Integrated Management System Produce clear and up to date status reports forms day to day leakage delivery Analysis and continuous improvement of leakage team's performance - highlighting performance trends and reporting Assisting site staff to locate and promote leakage jobsMentor and train field staff to maintain continued improvement Tracking and driving the performance of Field staff Formalisation and submission of incident and accident reports Ensuring that all work is completed in a timely and accurate manner Skills, Knowledge, and Experience: Andividual with a strong commitment to Health and Safety A successful track record of leading a team, with a strong management style and the ability to motivate, influence, negotiate and performance manage A strong Customer Service ethos and track record Experience of meeting strict client and company targets Excellent IT skills and working knowledge of Microsoft Office applications Ability to work to deadlines and achieve targets Clear and fluent communication skills, both written and oral A working knowledge of working within Utilities and Water Distribution is advantageous. • Flexible, willing to work nights and overtime Qualifications: Full UK Driving Licence (manual) #LI-JP1 Health and Safety: This role may involve: Moving heavy items including inspection chamber covers. Working in all weather conditions (this could include night work also). You may be required to work in confined spaces and on highways. Please note mandatory drugs and alcohol tests are undertaken for this role and a DBS check will be undertaken. What's in it for you? A personal development plan and a transparent career pathway puts you in the driving seat of your career and you'll be supported as far as you want to go. A career here is far from ordinary. Here you're not a number; you are part of the solution. Why RPS? We're a connected community, working together to achieve exceptional outcomes. We understand the need to work flexibly, empowering our people to create a work-life balance that's right for them. We also understand the importance of collaboration and social connection in the office environment. With agile offices and hybrid working offered as standard, we trust our people to find the right balance to meet client needs - this is a workplace that works for you. About RPS, a Tetra Tech Company: RPS, part of Tetra Tech since January 2023, is a global firm that defines, designs, and manages projects in urbanisation, natural resources, and sustainability. As part of Tetra Tech's 28,000-strong team across 550 offices in over 120 countries, we deliver solutions that create lasting value in an increasingly urbanised and resource-scarce world. By leveraging our global expertise, we enable our clients to develop winning solutions for their clients and communities. As a Tetra Tech company, RPS is proud to provide market-leading development and project opportunities for our people, supporting their growth while addressing the challenges that matter. Our people drive our success, and this is where you come to build a career. Kickstart your adventure with endless possibilities within AS&I! What happens next? If we feel you are a good match, we will be in touch to arrange a competency interview. If this opportunity suits your career journey, we'd love to hear from you. All applications will be considered. Ready to apply? Please have your CV ready and continue with your application online. Recruitment Agencies: We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list. Please refer to the careers page on our website if you require any further information. TPBN1_UKTJ

As the Lead - SOC Incident Manager, your role will encompass communicating cybersecurity incidents to key partners across the enterprise as well as being the main interface between the Colt business units and the cybersecurity groups. Act as the bridge between the SOC incident responders, IT support

Cyber Security Assistant Manager/Manager. Cyber Security Incident Response Team (CSIRT) Manager. Cyber Security Incident Response (CSIRT) Manager.

Operations management within the care sector or at least 5 years as a Children's Registered Manager. As the Operations Manager, you will oversee and manage the residential services within an identified region. Provide line management support and supervision to Home Managers.

You’ll work alongside our Service Managers to lead dedicated teams, delivering life-enhancing support to adults with learning disabilities, autism, physical disabilities, acquired brain injuries, and mental health conditions.

Children’s Residential Team Leader.Location: Longsight, Manchester.At Cambian, you’re not just working - you’re shaping futures, furthermore as a Team Leader, based within the Manchester region, every moment you spend with our young people (ages 8–18) helps them feel safe, valued and support

Earn up to $15/hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Analytical and Problem-Solving Skills.Ability to develop complex, p

Our high-end London based clients are seeking a motivated Team Leader with garden maintenance experience to join the existing teams.A driving licence is essential for this role, as is a proven experience of supervising a small team.Excellent communication skills are necessary as you will be expected

Earn up to $15/hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Analytical and Problem-Solving Skills.Ability to develop complex, p

Service Type: Supported Living.We are unable to consider Skilled or Student Visa's applicants for this opening.Applicants will need to hold a minimum of 12 months right to work in the UK.CareTech is a person-centred care company that provides quality care to adults nationwide.Our vision is a world w

Earn up to $15/hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Analytical and Problem-Solving Skills.Ability to develop complex, p

Nights - 8pm - 8am (including every other weekend).Are you a naturally caring person and want to help make a difference in people’s lives? .If you are kind, compassionate and committed, we would love for you to join our care team at our lovely nursing home, Mill Lane.Mill Lane spec

Earn up to $15/hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Analytical and Problem-Solving Skills.Ability to develop complex, p

Earn up to $15/hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Analytical and Problem-Solving Skills.Ability to develop complex, p

Conduct regular staff performance reviews along side Resort Manager. Please note this job description is an overview of the role, there may be additional responsibilities which will be made clear to you by your manager. Would you like the opportunity to combine work with travelling? Mark Warner invi

Earn up to $15/hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Analytical and Problem-Solving Skills.Ability to develop complex, p

As a Post Office Operations Manager, your integrity, precision, and leadership will help build trust with customers and bring out the best in your team. Post Office Operations Manager. Post Office Operations Manager.

Earn up to $15/hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Analytical and Problem-Solving Skills.Ability to develop complex, p

Earn up to $15/hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Analytical and Problem-Solving Skills.Ability to develop complex, p

Earn up to $15/hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Analytical and Problem-Solving Skills.Ability to develop complex, p

Team Leader (Barista Maestro) - Alderley Edge - 25 hours per week - Permanent.At Costa Coffee, we are what we craft.It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.And as a Team Leader, you can too.We're a global coffee brand with bold

Earn up to $15/hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Analytical and Problem-Solving Skills.Ability to develop complex, p

The Senior Project Manager must manage and keep track of output and performance and look for innovative solutions to problems that may arise. Where required, negotiate with other department managers for the acquisition of required resource from within the Company.

Earn up to $15/hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Analytical and Problem-Solving Skills.Ability to develop complex, p

We're seeking a Sales Development Team Leader for an IT Managed Services organisation in Manchester.Commission structure: £15k to £20k.Minimum 1 year of telesales experience in IT Managed Services.Lead a team of Sales Development Representatives (SDRs).Focus on quality interactions over quantity.C

Earn up to $15/hour + performance bonuses.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Analytical and Problem-Solving Skills.Ability to develop complex, p

This is a senior opportunity for someone who has already demonstrated success in managing recruiters and driving performance across specialist markets.Lead and inspire a small team of recruiters, ensuring delivery against ambitious targets.Oversee contract recruitment activity across sectors such as

RPC are seeking an experienced eDiscovery Project Manager to join our eDiscovery team on a 12-month fixed term contract. We support a wide range of discovery work, including cyber incident response, DSARs, investigations, and litigious exercises. The role reports to the eDiscovery and Client Data Ma

What will make you successful in the role?.No prior security experience is required as we pride ourselves in offering full training, however you do need to be able to; .Have passion for working in a busy front-line environment.Be able to communicate directly and clearly to both colleagues and passe

About the roleYou will be ensuring the provision of financial management services for the team, which is responsible for managing the council’s commercial and public property, redevelopment projects and delivering new affordable homes and will also be line manager the Accounting Business Support O

Individually great, together unstoppable The Role and the Team We have an exciting opportunity for an experienced Customer Operations Manager to join our Member Operations team.

Job Title: Business Operations Support ManagerSalary: £29,700 - £38,550Location: Cambridge, Hybrid (at least 2 days per week in the office)Contract: Permanent, Full time (35 hours per week) We are looking for a Business Operations Support Manager to join our English Product Group and help us deli