Head of communications jobs in ManchesterCrear alertas

Head of Contact Centre Your new company Hays are recruiting for a permanent Head of Contact Centre based in Manchester City Centre. This position is responsible for leading and optimising the operations of a multichannel client service function. This role will ensure the delivery of exceptional service quality through effective workforce management, training, client communications, and change management. It combines strategic leadership with hands-on collaboration to balance immediate business needs and long-term capability development. Your new role Key Responsibilities • Lead, coach, and motivate the Contact Centre team to deliver outstanding client outcomes., • Design and implement business plans aligned with organisational priorities and client needs., • Oversee contact volume forecasting, workforce planning, scheduling, and real-time management., • Drive change management and business readiness activities for strategic initiatives and continuous improvement., • Manage the design, delivery, and governance of client communications, ensuring clarity and compliance., • Plan and govern training programmes for new hires, upskilling, regulatory, and role-specific requirements., • Maintain a strong risk and control environment to ensure safe and compliant service delivery., • Collaborate with senior leaders to optimise resource allocation and support long-term capability development., • Set and review performance standards, adjusting strategies based on data and feedback., • Participate in special projects and other duties as required.What you'll need to succeed, • Significant leadership experience within a financial services contact centre or operational environment., • Strong knowledge of financial services and regulatory requirements; investment product knowledge desirable., • Proven ability to lead, coach, and develop high-performing teams., • Demonstrated success in designing and implementing business plans that improve performance and client outcomes., • Excellent communication, facilitation, and stakeholder management skills., • Strong organisational and prioritisation abilities with experience managing multiple initiatives. 4734366

The Head of Communications & PR plays a pivotal role in strengthening the organisation’s national presence and ensuring that the story of arts education and the people who make it possible, is heard, understood and valued. We are seeking a Head of Communications & PR to elevate the national voice

Commercial MRICS Valuations Surveyor opportunity based in Manchester to join an established consultancy going through a period of growth across all their offices nationally. In this role, you will be responsible for conducting commercial property inspections, undertaking due diligence, gathering comparable evidence, and producing RICS-compliant valuation reports. We offer you the opportunity to advance your career within a highly regarded firm that values professional growth and long-term development. If you're looking for a new challenge in a supportive and ambitious environment, we are keen to hear from you. Reporting to the Head of Office, the successful candidate will: Provide professional valuation services for a wide range of property types, including retail, office, industrial and residential properties, ensuring compliance with RICS standards. Build and maintain relationships with key clients, offering high-level advisory services and ensuring the delivery of accurate and timely valuation reports. Prepare comprehensive written valuation reports for clients, ensuring that all relevant factors are considered and addressed. Identify opportunities for business growth and assist with the development of new client relationships alongside the Head of Valuation. Conduct detailed market research to keep up-to-date with market trends, providing clients with the most current and accurate information. Work closely with colleagues within the valuation team and other departments to provide integrated service offerings. Support and guide junior members of the team, sharing your knowledge and expertise to help them develop professionally. Ensure all work is carried out in compliance with RICS regulations, legislation, and best practice standards. RequirementsOur Core Values embody everything they do, and the successful candidate will display these values in all external and internal communications: Excellence & Professionalism Relentless Execution Supportive Teamwork Continuous Development & Improvement Experience required: Experience in a valuation role, preferably within a chartered surveying firm. Must have Registered Valuer status. Demonstrated experience in commercial property valuations. RICS qualified Chartered status with the Royal Institution of Chartered Surveyors (RICS) or an equivalent professional body. In-depth understanding of the property market, including trends and regulations. Ability to produce detailed and high-quality valuation reports. Proven track record of generating new business and managing client relationships effectively. Valid driving licence with willingness to travel. Person Specification: Ambitious, self-motivated, and a team player Strong analytical and problem-solving skills, with attention to detail. Excellent organisational skills and the ability to manage multiple deadlines effectively. Good communication skills Strong interpersonal skills, with the ability to build and maintain professional relationships. Ability to work independently while also contributing effectively to a team. Commercial awareness and the ability to identify opportunities for business growth. Adaptability and resilience, with a proactive and results-driven approach Benefits £5400 car allowance Salary up to £70,000 depending on experience 12% commission over 3 times salary 25 days holiday plus bank holidays RICS Subs paid for Opportunity for career development and progression What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

The Regulatory Policy Adviser plays a key role in supporting Chase de Veres compliance framework and ensuring adherence to regulatory requirements. The successful candidate will contribute to the firms ongoing commitment to uphold robust compliance and regulatory standards. The Regulatory Policy team collaborates closely with other teams, including Business Quality, Complaints, Internal Errors, Compliance Monitoring, and Risk Managementto ensure that the business remains aligned with evolving regulatory requirements and best practices. What your role will involve Support the organisation in managing financial crime risk by conducting client due diligence reviews and investigating potential instances of fraud. Administer the training and competence scheme, including assisting advisers on their path to achieving competent adviser status, supporting the broader business in complying with SM&CR requirements, and overseeing the management of specialist licence controls. Serve as a point of contact for complex or non-routine regulatory queries, taking appropriate action to ensure timely and effective resolution. Maintain the Regulatory section of the intranet by updating content with new documents and revisions and removing obsolete material. Draft and update policies and guidance to a high standard, ensuring accuracy and suitability for the intended audience. Prepare and circulate the monthly Regulatory Bulletin. Review and assess the organisations Financial Promotions to confirm factual accuracy and compliance with regulatory standards. Produce Management Information to keep the Compliance Manager and Head of Risk and Compliance appropriately informed of activities within the L&R teams. What you will need Good understanding of regulations applicable to a financial services firm offering financial advice and discretionary management services Strong understanding of financial crime, including anti-money laundering, anti-bribery and corruption and fraud Understanding of Data Protection regulation, including the GDPR Industry experience in a relevant role in an FCA authorised financial services firm Working within a multifaceted team and with a range of stakeholders Interpreting the requirements of the FCA Handbook Communicating effectively with stakeholders Effective time management, including prioritising work and meeting deadlines Writing communications and policy for a wide audience Data analysis using Excel By joining Chase de Vere, youll have a progressive career with great benefits and a nurturing culture that makes you part of something special. Alongside a competitive salary with the opportunity to earn an annual bonus, we also provide the below benefits: 25 days annual leave (increases to 30 days with service) plus Bank Holidays Contributory pension scheme Life assurance 4 x annual salary Comprehensive induction and training programme Funded exams and paid study leave A wide range of voluntary flexible benefits to suit your individual needs The option to buy additional holiday days Cycle to work Scheme Paid volunteering days each year Employee Assistance Programme with access to a 24/7 helpline Access to our free mortgage service, through our internal mortgage team Our Employee Forum and Diversity & Inclusion group Local and companywide events in support of our company charities TPBN1_UKTJ

Other roles you may have experience of could include: Head of Communications, PR Manager, Communications Lead, Head of External Affairs, Media & Communications Manager, Senior Communications Officer, Strategic Communications Lead, Head of Marketing and Communications, Public Relations Lead, or simil

We are seeking a Head of Communications & PR to elevate the national voice of a values-driven arts education charity as they prepare to open their new headquarters at the iconic Wigan Pier. The Head of Communications & PR plays a pivotal role in strengthening the organisation’s national presence a

This pivotal role will involve shaping a clear communications strategy, managing media relationships, and overseeing digital communications. A values-driven arts education charity is seeking a Head of Communications & PR to elevate its national voice.

Organise and deliver colleague engagement activities and events in conjunction with the Head of Culture, Learning & Engagement. Stay up to date with industry trends and best practices in media relations, internal communications, and stakeholder engagement. Strong understanding of colleague communica

Drive a unified communications & stakeholder engagement team focused on communicating with all our key stakeholders to protect and promote our business. A new role to lead our reshaped communications & stakeholder engagement team focused on delivering a unified narrative across all TalkTalk's touch

A UK telecom company is seeking a communications leader to drive stakeholder engagement and manage external communications. The ideal candidate will have strong communication skills and experience managing diverse stakeholders, along with the ability to work alongside senior executives in a dynamic

A prominent independent law firm in Manchester is searching for an experienced Head of Communications to lead their Corporate Communications team.

A leading UK building society is looking for a Head of Colleague Experience to lead internal communications and foster a culture of engagement and trust.

A values-driven arts education charity in England is seeking a Head of Communications & PR to enhance its national voice as it opens a new headquarters at Wigan Pier. The role involves leading a communications team, managing media relationships, and crafting inclusive messaging that reflects the org

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. Head of Communications - Campaigns. The Head of Communications

Manage a roster of four communications agencies — overseeing True North, a network of over 500 like-minded organisations committed to supporting the future of the North, and media relations activity that aligns with the firm’s mission and strategic goals. Advise senior leadership on internal com

Head of Communications, PR Manager, Communications Lead, Head of External Affairs, Media & Communications Manager, Senior Communications Officer, Strategic Communications Lead, Head of Marketing and Communications, Public Relations Lead, or similar. We are seeking a Head of Communications & PR to el

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Head of Finance to ensure accurate financial records, strong controls, timely transactions, high-quality financial reporting, and effective cash flow management to support sustainable growth. Whoever yo

Head of Network Operations (NOC) to lead our network operations team and ensure our broadband network runs smoothly, securely, and efficiently. Take charge of incident management to minimise downtime and ensure top-quality service for our customers. Shape the future of our network operations strateg

Head of Communications - Mid Sussex District CouncilLocation: Haywards Heath, West SussexSalary: £64,200 - £71,892 paAbout the Role:Are you an excellent storyteller and a strategic thinker? Can you see the possibilities and risks in all situations? Can you lead, advise and support colleagues a

Head of Network Operations (NOC) to lead our network operations team and ensure our broadband network runs smoothly, securely, and efficiently. Whoever you are, wherever you are and whatever you do online — our customers are at the heart of everything we do. Our mission relies on a team full o

Other roles you may have experience of could include: Head of Communications, PR Manager, Communications Lead, Head of External Affairs, Media & Communications Manager, Senior Communications Officer, Strategic Communications Lead, Head of Marketing and Communications, Public Relations Lead, or simil

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Head of Finance to ensure accurate financial records, strong controls, timely transactions, high-quality financial reporting, and effective cash flow management to support sustainable growth. If driving

Head of Finance We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. Our mission relies on a team full of inspiring, customer obsessed people, and we.

Digital Marketing Manager, Gifts in Wills Officer, Supporter Care Officer, Community Fundraising Officer, Investigations Liaison Officer. We are now seeking a senior Head of Marketing & Communications to own and scale these channels, driving income, engagement, and advocacy participation at volume.

Head of NOC We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online — our customers are at the heart of everything we do. Our mission relies on a team full of inspiring people, and we're looking for an expe.

A leading retail company in Greater London is seeking a Head of Brand Creative and Communications on a maternity contract. The company offers great benefits, including a generous colleague discount and wellbeing assistance, to help you grow your career while making an impact on the brand.

A leading international auditing and consulting firm is seeking a talented professional for a director-level role in their International Standards Group (ISG) in Greater London. You will oversee a communications team, manage strategic initiatives, and develop guidance related to IFRS Accounting Stan

Head of Brand Creative and Communications. As the Head of Brand Creative and Communications, you'll play a key role in developing our brand identity and growing our customer community. Mentoring and developing a multi-disciplinary team, fostering a culture of creativity and continuous learning, and

My client, a major UK energy organisation, is seeking a Head of Corporate Communications to lead high‑impact external communications that shape the corporate narrative and position the business as a thought leader in the energy transition. This senior role sits at the centre of the organisation’

As a Senior Leader in our Marketing & Communications department, the Head of Communications plays a pivotal role in shaping and executing a comprehensive communication strategy that delivers on PLOS’s mission to drive meaningful change in Open Science across the scholarly publishing landscape. As

From first words to the Big Bang, from the wonders of nature to city adventures, you will find expert knowledge, hours of fun and endless inspiration in the pages of our books. A fantastic opportunity has arisen for a strategic and creative marketing professional to become part of the DK Living Mark

As our Head of Brand, Marketing and Communications (within the wider External Affairs directorate), you will increase the profile of Cycling UK’s brand, focusing on engagement with priority audiences. Director of Marketing and Communications. You will lead a team of 11 people, delivering the Brand

As the Head of Communications, you will spearhead the development and execution of the charity’s annual communications, marketing, and public relations plan. KHR is delighted to be working with a prominent UK-based charity who are currently in need of an experienced Head of Communications for mate

As our Head of PR & Communications, you’ll define and execute Modulr’s external and internal communications strategy. You bring a blend of strategic thinking, creativity and flawless execution — and you’re energised by the opportunity to shape the voice of a growing fintech leader. Build and

We are seeking a Head of Construction (consultant/client side background) to join our residential and commercial development and construction team based in our London office, working on exciting residential, commercial and mixed‑use, new build and redevelopment schemes across the South of England.

London (office or hybrid, with a minimum of 40% of contractual hours in the office). Head of Brand, Marketing and Communications – 21 hours per week. Poor housing, low incomes, poor quality or no work cycles, lack of affordable food and lack of access to nature all contribute to poor health outcom

We're looking for an experienced communications leader to take the reins of our Strategic Communications and Content team. A proven leader in communications strategy, with the agility to thrive in a fast-changing world, and an ability to drive anti‑racist, ethical communications. For further detai

The post-holder will manage a Communications and Engagement Officer, and work with them to develop and deliver a Communications and Engagement strategy that gives life to the Institute's vision and activities and compels audiences to join and further engage with our offerings. The Head of Communicat

We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic. Promote scientific rigour by assessing and evolving workforce capabili

A charitable organization in London seeks a Head of Fundraising and Communications. This role involves leading fundraising strategies and external communications to enhance impact. Flexible hybrid working is offered, along with a competitive salary and generous leave provisions.

WWL is proud to serve the Wigan Borough community and we are seeking an innovative thinker and compassionate leader to join us as Interim Head of Communications and Engagement for a one-year period. Shape the future of communications at WWL, exploring new approaches and technologies – including ho

A major UK energy organisation is seeking a Head of Corporate Communications to shape external communications that position the business as a thought leader in energy. This senior role involves leading proactive communications, managing the corporate calendar, and enhancing media relationships. The

You may also have experience in the following: Brand Strategy, Marketing Leadership, Communications Director, Digital Marketing, Content Strategy, Stakeholder Engagement, Campaign Management, Social Media Strategy, Brand Development, Audience Engagement, Marketing Communications, Fundraising Communi

Flexible working is supported, with required office presence three days a week.

A leading global technology company is seeking a Head of Communications & Government Relations for the UK and Ireland. The ideal candidate should have over 15 years of experience in communications and public affairs, with proven expertise in media relations and strategic planning. This senior role i

The Head of Fundraising and Communications will lead the development and delivery of a systematic, data-driven, and project-managed approach to fundraising and communications — driving sustainable income growth and raising the charity’s profile and influence. Maintain oversight and final sign-of

The role requires deep expertise in proactive media relations, reputation management, a strong working knowledge of digital communications, proven track‑record of delivering high‑impact storytelling campaigns, and the credibility to advise senior leaders. Deputy Head of Communications – GDST (

A major UK broadcasting company is seeking a Head of Corporate Communications, Commercial, Streaming and Technology. Candidates should have managerial experience in corporate communications and exhibit strong writing and interpersonal skills.