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Clinical Governance Partnership Lead At Healthcare Business Solutions, we offer and provide numerous healthcare-based solutions to a variety of clientele. Whether it be patients, clinicians, or corporate businesses, we are always innovative. We consistently provide tomorrow’s solutions, today. The Clinical Governance Partnership Lead is a senior clinical leadership role responsible for developing operational delivery, and continuous improvement of the business’s clinical governance framework across our NHS partnerships. You will help us meet the expectations of our NHS partners by acting as the "clinical face" of the organisation, assuring our partners that the services we provide are safe, effective, and fully compliant with both CQC regulations and specific NHS Trust governance frameworks. You will be the primary point of contact for clinical escalations, complex investigations, and partnership assurance. You will work closely with the Operations Managers through mobilisation and ongoing delivery. This role is critical to maintaining a culture of safety, openness, and learning (Just Culture), bridging the gap between independent provider agility and statutory NHS governance requirements. The successful candidate will provide expert clinical advice to the Chief Operating Officer, the Chief Medical Officer and the Risk Director. You will be reporting to the Head of Clinical Governance. To be considered for the the role you will require the following: Essential Criteria; EDUCATION QUALIFICATIONS & TRAINING • Current professional registration (NMC, HCPC, or GMC), • Undergraduate degree in a related healthcare discipline, • Formal training in Investigation (e.g., RCA or PSIRF) EXPERIENCE • 5+ years in a clinical governance or quality role within the UK healthcare sector., • Substantial experience in service mobilisation and leading multi-disciplinary teams., • Track record of leading complex patient safety investigations., • Experience of managing budgets and developing business cases for quality / safety improvements. KNOWLEDGE AND SKILLS • Deep understanding of CQC Fundamental Standards and NHS Governance, • Knowledge of Data Protection (GDPR) in a clinical context, • Exceptional report writing and ability to present data to senior stakeholders, • Understanding of statutory requirements including Duty of Candour, GDPR and Safeguarding, • Proficiency in Microsoft office suite PERSONAL QUALITIES • Compassionate, inclusive leader with a commitment to “Just Culture” and psychological safety, • Resilience and the ability to work effectively in a high pressure, complex environment, • Self- motivated, detail orientated and able to work autonomously OTHER JOB-RELATED REQUIREMENTS • Clean driving license Desirable; EDUCATIONAL QUALIFICATIONS & TRAINING • Masters’ level qualification in related subject, • Formal training in quality improvement, • Risk management qualification EXPERIENCE • Experience working within a private provider delivering NHS-commissioned services., • Experience of working with commissioners of services., • Familiarity with operating theatres and multiple clinical environments. KNOWLEDGE AND SKILLS • Understanding of PSIRF and its implementation., • Understanding of clinical informatics and digital clinical safety standards., • Facilitation and coaching skills. Within this position, you will mainly be; Partnership & Clinical Representation • Client Liaison: Serve as the lead clinical representative on regular contract review meetings with NHS Trusts and other clients., • Relationship Management: Build high-trust relationships with Trust Lead Nurses, Medical Directors, and Governance Leads to ensure alignment on clinical pathways and protocols., • Assurance Reporting: Lead the development and implementation of a partnership-specific Clinical Governance Strategy by designing clinical dashboards that demonstrate our performance against Key Performance Indicators (KPIs) and Quality Accounts. Patient Safety and Incident Response • Reporting: ensure that partner and business incident and complaint reporting is effective., • Complex Investigations: Lead and coordinate investigations into serious incidents (SIs) and complex clinical complaints using recognised methodologies (e.g., PSIRF)., • Root Cause Analysis: Produce high-quality, evidence-based reports that identify systemic failures and provide actionable recommendations., • Ensure full compliance with the statutory Duty of Candour, managing sensitive communications with patients and families and providing compassionate support to staff involved in safety events. Clinical Effectiveness and Audit • Design and lead a robust programme of clinical audit that reviews procedural adherence, clinical outcomes, and documentation standards against NICE and Royal College guidelines., • Develop and review Clinical Policies and Standard Operating Procedures (SOPs) to ensure they reflect national best practices and are seamlessly integrated with host Trust environments., • Utilise advanced analytical skills to triangulate data from incidents, audits, complaints, and mortality reviews to identify systemic risks and prevent repeat harm., • Ensure that insights from learning responses are translated into sustained changes in practice and verified through follow-up audits. Risk Management and Regulatory Compliance • Maintain and oversee the partnership-specific Clinical Risk Register, ensuring that all risks are identified, mitigated, and escalated to the SLT as required., • Ensure "inspection readiness" for the CQC’s Single Assessment Framework, coordinating the collection of evidence across all 34 Quality Statements where they are relevant to insourcing., • Act as the organisation's onsite Associate Caldicott Guardian, ensuring that all clinical information is managed ethically, legally, and in compliance with GDPR., • Monitor compliance with National Patient Safety Alerts and Central Alerting System (CAS) notifications, providing assurance to host Trusts and commissioners. Onsite Presence and Mobilisation • Able to provide a clinical presence at insourcing sites to troubleshoot operational-clinical interfaces and provide real-time mentorship to staff., • Lead the clinical mobilisation of new contracts, ensuring that staff inductions, equipment safety checks, and local pathway validations are completed prior to service commencement., • Conduct "Ward to Board" safety rounds and "Swarm Huddles" to maintain visibility of frontline clinical risks and support staff wellbeing., • Ensure that the physical environment and equipment provided by the host Trust are "fit for purpose" and comply with Infection Prevention and Control (IPC) standards. Leadership and People Management • Provide senior clinical leadership and professional advice to the multidisciplinary team (MDT), including Consultants, Nurses, and AHPs., • Foster a "Just Culture" where staff feel psychologically safe to speak up about concerns or mistakes., • Work with our People team to ensure all staff are compliant with mandatory training, clinical appraisals, and the National Patient Safety Syllabus. Our Commitment to you We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If this opportunity is something which appeals to you, get in touch today, so we can ensure you have the best experience throughout your search.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do * Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally * Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers * Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls * Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups * Collaborate with recruiters to develop competitive offer packages for external hires * Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives * Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments * Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools * Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives * Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams * Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed * Provide compliance consultation to HR and your business clients What we’re looking for * Compensation management experience, preferably within a regulated industry * High level of experience with building compensation models and conducting pay analysis * Experience in a client consulting role * Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides * Great attention to detail to understand compensation analytics and how to present to senior business leaders * Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions * Experience with Workday (desirable) * Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) * Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Process gaps * Error trends and root causes * System failures * Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members * Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of * Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: * Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication * Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs * Governance: * Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. * Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process * Support well managed activities such as control testing * Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings * Provide administrative support for the management of the QA monitoring platform * Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for * A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: * Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements * Develop expert-level understanding of network and merchant business processes * Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory * Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks * Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations * Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary * Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products * Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: * Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals * Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment * Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team * Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills * Ability to balance operating independently with appropriate escalation and interaction with senior leadership * Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; * Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for * Bachelor's Degree or relevant experience * A compliance specific skillset/knowledge * Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry * An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work * This is a permanent position and can be based in either our Nottingham or London offices. * Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. * We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. * The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. * Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

A high-growth technology, data analytics & technical engineering services business seek a Commercial Contracts Manager to join their established in-house commercial & legal contracts management division to lead CCM for their engineering installation & technology integration into major energy infrastructure projects. Salary - c.£65000 - £80000* (Neg. DOE) + benefits Type - Permanent Location – Hybrid WFH + 2 days p/w in the Nottingham office (parking available) This is an opportunity for an experienced Commercial Contracts Manager to take up position within an established wider commercial & legal (CCM) team for a truly innovative, highly profitable and continually expanding technology & engineering business group. As part of the centralised and group-wide commercial & legal contracts team, the Commercial Contracts Manager will work alongside other CCM’s and report to the Head of CCM. This role will have a particular focus/alignment to the business’s new high-value energy infrastructure projects division; technology networks (hardware and software) design, build, engineering installation and management. The Commercial Contracts Manager will engage operationally and work in a close support/advisory position to directors, senior management, technical and sales departments across a variety of commercial and legal contracts issues across group businesses, from pre to post award. Core workload engagement & focus: • B2B legal contract arrangements - contract T&C's analysis, review, drafting, negotiation (customer-facing) at bid/tender/proposal, execution, in-life and renewal stages (sales and supplier sides), • Ensuring legal compliance, risk mitigation, deal success and where possible commercial advantage is achieved, • Engagement with internal CCM division, General Counsel and all other commercial & technical departments, • Advising Sales, Business Development, Procurement, Exec leadership and wider technical engineering teams on all commercial and contractual issues/solutions, • Management, control and escalation of all disputes, claims, and commercial/contractual related issues, • Assist in the refinement and development of commercial & contractual templates, playbooks, tools and processes, • This role’s ownership scope/seniority can be tailored somewhat dependent on an individual’s experience and value to bring. It could be positioned as a developing Commercial Contracts Manager with progression path or Snr CCM within the business, hence the broad salary (£) range offering. Key experience & qualifications required for Commercial Contracts Manager application: • Proven experience in leading all aspects of commercial & legal contractual review, drafting and negotiation across pre & post-awards sales, supplier/vendor and partnering agreements (with direct 3rd party/customer influence and engagement), • Likely 5-10+ years in a dedicated Commercial Contracts Manager role capacity within an engineering services/technology environment (Energy/Utilities/BEAMA sector related would be an advantage, other transferable sectors include Telco, Aero/Defence, Rail or other technology design/manufacture/installation/engineering), • Good breadth of contractual form engagement, spanning: Engineering/Technical & Technology services (design, build/manufacture, installation, maintenance), technology hardware & software services ++, • Solid legal contracts understanding and T&C’s drafting ownership, with broader commercial business acumen and engagement., • Any experience with the NEC3/4 contracts framework suites could be an advantage, • Able to demonstrate wider ‘commercial business’ awareness and the correct positioning of contractual advice/operation/negotiation/drafting to mitigate business risk and ensure compliance is balanced with commercial advantage/success., • Likely LLB / LPC law degree qualified (other degree and/or equivalent commercial & legal contracts professional experience equally welcome)., • Agile approach - able to balance competing demands in a high-volume, fast-paced and growing business environment, • Analytical and inquisitive - willing to fully engage in the business’s technical sector, product/service specifics and stakeholder groups, • Stakeholder focused – able to build rapport with sales and technical stakeholder groups alike, internal and external (up to C-suite). Please click 'APPLY' to register interest and consideration for further details and discussion. All registrations of interest, communications and discussions are held in the strictest confidence. AG-Search Limited is a recruitment (employment) agency advertising this opportunity on behalf of a client business. In making an application to this opportunity and sharing your data, your data may be stored and managed in line with our privacy and data retention policy which can be found on our website .

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On offer for the Head of Internal Communications & Engagement role:. Either as a Head of internal communications, or 'senior' Communications Manager role. A successful Head of Internal Communications & Engagement should have:.

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YHA is looking for an experienced and strategically minded Head of Communications and Engagement to lead how our story is told through a period of organisational change. Experience in communications, with a proven track record of developing and delivering strategic, organisation‑wide communication

Head of Marketing and Communications. Please note: Applicants should be able to work on-site in our Bermondsey offices at least three days per week and bring most of the experience and skills we are seeking. Please note: this role is a leadership position spanning Biohm and its subsidiaries, reporti

Publicis Groupe is one of the world’s largest communications holding companies, present in over 110 countries and employing about 100,000 professionals. In the UK, we are an in-house team of 12 communications practitioners whose job it is to build the reputation of Publicis Groupe’s capabilities

A leading talent solutions firm in Greater London is seeking a Head of External Communications to develop and oversee the PR strategy for their new brand. The position is permanent, offering a salary up to £70,000, with a hybrid model requiring 3 days in the office.

A leading intelligence company in Greater London seeks a strategic communications leader to serve as deputy to the Head of Communications. The ideal candidate has over 5 years of experience, exceptional writing skills, and a strong portfolio.

A global consultancy firm is searching for a Head of Capital Markets to lead their financial communications practice in London. This senior leadership role involves advising public companies and financial institutions on strategic communications, investor relations, and reputation management.

Head of Fundraising and Communications. Merrifield Consultants is delighted to work with The Ben Kinsella Trust to find their new Head of Fundraising and Communications. You will join the senior leadership team, and lead the development and delivery of a systematic, data-driven and project-managed a

The Head of Strategic Communications plays a central leadership role within the Strategic Communications team, deputising for the Director of Strategic Communications and overseeing the team’s strategic output and delivery. You are an experienced communications professional with a strong track rec

You should have proven use of AI to support the production of content and messaging tests to drive efficiency in the role whilst remaining 100% in control of the output. Outstanding communication skills with an editorial, authority-building tone suited to enterprise compliance buyers (Heads of Finan

As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. The Head of PR, Communications & Content is responsible for shaping and delivering Advania UKI’s

Fitch Solutions is currently seeking a Senior Director, Head of Marketing Communications, Fitch Solutions based out of our New York or London office. Sitting within the Marketing organization, the Senior Director, Head of Marketing Communications will define and execute a Fitch Solutions’ market-f

Ideal candidates will have over 10 years of experience in senior communications roles, particularly within international professional services, excellent interpersonal skills, and strong understanding of the legal sector. A leading international legal firm is seeking a Head of Communications to join

You’ll be leading a regionally dispersed communications team within our wider Fundraising, Marketing and Communications directorate, working closely with a range of stakeholders to shape compelling, consistent communications across the organisation. We are looking for a confident, values‑led Hea

Partnering with Communications Managers in the region and supporting their markets from a communications perspective. Ensuring efficient processes and workflows to maximise the impact of corporate communications efforts. People who love building great products, redefining success, and turning the co

Technical Delivery & Platform Management: Oversee the strategic development of microsites and landing pages, managing marketing automation and guiding the integration of third‑party platforms. Premier, Europe’s largest Christian Media organisation, is seeking a new Head of Digital Marketing to p

We are seeking a Head of Internal Communications to lead the council’s internal communications strategy and ensure staff across the organisation are informed, engaged and connected to the council’s priorities. As part of our commitment to inclusion, we offer guaranteed interviews for specific gr

My client, a major UK energy organisation, is seeking a Head of Corporate Communications to lead high-impact external communications that shape the corporate narrative and position the business as a thought leader in the energy transition. This senior role sits at the centre of the organisation’s

Reporting to the CEO of the three agencies, we're seeking an experienced Head of Operations to support this transformation and help shape the future of our collective. By combining the commercial strength of Havas Life London, the PR and patient engagement expertise of Havas SO, and the medical comm

We are partnering with a globally recognised, purpose-led consumer brand to appoint a Head of Campaign & Communications. Ensure consistency of message, tone and creative excellence across all touchpoints. Establish scalable processes and clear ways of working to improve executional excellence.

This role involves overseeing media relations, developing thought leadership programs, and managing a team of communication professionals. This opportunity offers a hybrid work model, requiring 2 days per week in the London or Cambridge office, contributing significantly to the organization's reputa

Head of Reputation Communications. Exclusive opportunity for a Head of Reputation Communications to play a pivotal role in anticipating, managing, and mitigating reputational and communication risks for a global FMCG organisation. Support Internal Communications on sensitive employee messaging and p

We’re looking for a brilliant senior practitioner to step in as Head of Corporate Communications and shepherd a listed business through a period of significant change. You’ll need to be the sort of seasoned pro who is equally adept in the boardroom as you are on the shop‑floor while a knack fo

Mentor project managers and junior project managers, fostering a culture of continuous improvement and professional growth. Provide oversight on the financial status of projects, ensuring profitability and financial health. Collaborate with client service teams, creative teams, and other departments

Hanson Search is partnering with a fast-scaling SaaS company to hire a Head of Communications. Hiring a Head of Communications in a High-Growth SaaS Business. Experience Required for the Head of Communications role.

The Head of Marketing and Communications (MarComms) is a critical leadership role responsible for growing New Wine’s network, engaging target audiences, and reaching ambitious attendance and fundraising targets. Reporting to the Director of Operations, the Head ofMarCommswill lead theMarCommsteam

Head of Multi Utility page is loaded## Head of Multi Utilitylocations: UK - Hometime type: Full timeposted on: Posted Todayjob requisition id: R-55358Aliaxis UK is seeking an exceptional Head of Multi‑Utility to lead the strategic direction and commercial growth of our UK Multi‑Utili

Senior Director, Head of Marketing Communications – Fitch Solutions. Fitch Solutions seeks a senior, commercially minded marketing communications leader to build and lead a revenue‑oriented, high‑impact communications function that directly supports growth, market expansion, and strategic part

A leading communications agency in Greater London is seeking a corporate communications lead to oversee team growth and project delivery. This role offers flexible working hours, a generous leave policy, and various perks to foster professional development. The candidate should have extensive experi

The ideal candidate will have proven experience in marketing and communications within the non-profit sector and a strong understanding of digital marketing. A leading Christian charity based in London is seeking a Head of Marketing and Communications. This role offers opportunities to lead a creati