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Would you like to kick start your career in a supportive, collaborative and innovative company? \n Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? \n \n Join our Credit Underwriting team \n The credit underwriting team is a business critical, growing, and dynamic team led by the Head of Credit & Commercial risk who reports into the Group Financial Controller. The team work closely with the sales team, financial reporting, and various areas of business operations. The credit underwriting team are ultimately responsible for the management, underwriting, and control of credit exposure to the business in what is a rapidly evolving environment. \n \n Success. The Softcat Way. \n There's a uniqueness to Softcat – what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed. \n \n Be part of a team that enables business growth \n This role is part of the Finance Management team and will lead the credit underwriting team supporting our rapidly growing and dynamic IT solutions business. This passionate, highly numerate underwriter will work closely with our finance and sales teams as well as external stakeholders, insurance brokers and customers alike, to maintain credit risk controls within an existing framework and provide a unique service to our customers. \n \n As a Credit Underwriting Manager, you'll be responsible for: \n\n • Analyse customer risk profiles and validate automated credit scorecards\n, • Produce monthly risk reports and support senior credit governance forums\n, • Manage credit exposure, limits, and portfolio risk across customers and sectors\n, • Lead and develop senior underwriters, including performance, hiring, and KPIs\n, • Support board approvals and senior decision‑making within agreed authority levels\n, • Oversee trade credit insurance, budgets, and process improvements\n, • Manage and monitor the Deputy Credit Risk Manager performance, manage KPI's during a performance management process through having challenging conversations\n, • Streamlining processes where needed\n, • Partner closely with senior stakeholders across the business to align credit strategy\n, • Participating in credit review meetings with the senior leadership team, displaying understanding of customers who have gone into administrations, high exposure risks, industry updates and credit assessment SLA overviews. \n\n We'd love you to have \n\n • Strong risk assessment and analytical skills\n, • Proven leadership and team management experience\n, • Solid knowledge of underwriting regulations and compliance\n, • Commercial and financial awareness\n, • Confident decision‑making and stakeholder communication\n, • Strong knowledge across different areas of the business to ensure organisational goals are met. \n, • Demonstrate the ability to think around a subject, considering risk implications of our current policies and procedures. \n, • Experience supporting the growth and development of team members. \n\n \n We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you! \n \n Work in a way that works for you \n We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: \n\n • Hybrid working – 3 days in the office and 2 days working from home \n, • Working flexible hours - flexing the times you start and finish during the day \n, • Flexibility around school pick up and drop offs \n\n \n Working with us \n Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. \n \n Join us \n To become part of the success story, please apply now. \n If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ \n \n Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self. \n

Calling all Commissioning and Qualification Engineers who have worked on high end capital equipment within the Pharma, Cosmetics or Food and Beverage industry. I want to speak to you about a critical role. Our client who supplies reference level process manufacturing equipment from their European principal suppliers to top tier pharmaceutical manufacturers in the UK and Ireland are looking to appoint a highly skilled and experienced Commissioning Engineer to work on the high profile projects. The projects can range from low complexity modifications to larger capital equipment contracts which are in the range of £250k-£2m and typically have a 2month design phase, 4month build phase and a 5-12 month installation, testing and qualification stage. As part of the Operations Team the C&Q Engineer will provide pre-delivery testing, installation, re-assembly, start up, commissioning, IQOQ, cycle development, novel project works and breakdown support in line with contractual commitments. The role is site based and involves frequent travel and stays away. Our client are technical experts in their field and this customer facing hands on technical role is crucial to delivering compliant projects to agreed scope and timelines. Key Attributes • Excellent written and spoken English & communication skills, Excellent customer handling, planning and organisational skills, • An engineering or technology qualification (degree or equivalent), • Must have an analytical way of thinking and understand how process equipment works and interacts with its environment., • Must like the challenge of working with bespoke equipment where bugs are not all found before delivery and where commissioning could be seen as the final part of the design-set-up of customised plant. Therefore, the operation of all our equipment needs to be understood from core principles rather than reading from a manual or work repetition., • High attention to detail with the ability to pre-empt problems and seek solutions, • Must have a good understanding of automation/controls technology and mechanical/electrical engineering. Knowledge of sterile process technology and pharmaceutical industry would be useful., • Minimum 5 years’ experience in similar site role., • Must be able to demonstrate proficiency with commonly used computer programs. These include MS Windows, MS Word and MS Excel, • Able to work effectively and efficiently autonomously whilst being an integral part of a team, • Frequent travel and stays away of multiple consecutive weeks are a fundamental element of the role. Normally travel will be within the UK and Ireland but occasional travel to elsewhere in Europe can be expected, • Must have a flexible and adaptive attitude and be able to work on own initiative, sometimes under pressure, • Have a full and clean driving licence, • Hold a valid passport for travel within Europe Job Description Role Reporting to the Technical Manager and working closely with the Project team and Technology SME’s the C&Q Engineer in engaged with the installation, commissioning, testing, optimisation and validation of process equipment to make sure it is functioning correctly and produces the expected results. In doing so the C&Q engineer brings an item of equipment or a system to the point at which it can be used most effectively, the C&Q engineer must therefore possess a thorough understanding of the equipment design, its intended use and what Steritech are committed to provide. Primary: (in no particular order) • Provide installation, re-assembly, start up, commissioning, IQOQ, cycle development, novel project works and breakdown support in line with contractual commitments and to a standard consistent with the high quality of the equipment and services our client supply, representing the company in a professional and dutiful manner at all times., • Role specific administration such as reporting, invoicing, expenses, and time sheets, • Effective communications to our customers, internally at our client and with their suppliers., • Proper and conscientious management when in control of our clients equipment, including test equipment, computer equipment etc., • As requested by management be an active contributor in new equipment design qualification process discussions, • When requested by management support colleagues in meetings where expertise/experience can be beneficial e.g., Risk Assessment, FMECA, HAZOP and RCA, • In the pursuit of site activities be a front-line interface with principal supplier automation, engineering and process departments. Disseminate information as required, • Provision of Technical Support to both to customers and internally to colleagues, • Support the wider operations teams through the provision of routine services as and when requested e.g., equipment maintenance, calibration and technical intervention services Secondary: (in no particular order) • Train and gain experience in the equipment and services our client offers, plus the market and expectations of our customers., • Contribute to other departments initiatives (technical research, training preparation and/or delivery, special project management, documentation improvements, technical report preparation etc.), • Any other tasks as may be reasonably required.

Director of Sales – Publishing Markets UK & Europe | Senior Individual Contributor / Player-Manager | Hunter Role Package: £95,000 base salary + competitive commission The Opportunity A highly regarded global EdTech and digital transformation organisation is seeking a commercially driven Director of Sales to lead growth across the UK and European education publishing sector. For more than 20 years, the business has been building digital learning ecosystems for some of the world’s largest publishers, universities, and training providers — powering everything from learning platforms and assessment engines to large-scale corporate upskilling solutions used by millions globally. Their expertise sits at the intersection of accessibility, AI-driven personalisation, digital publishing, and scalable content delivery. While not a household name, the organisation plays a critical behind-the-scenes role in shaping how modern learners engage with education across higher education, professional learning, and publishing markets. This is a newly created role focused on winning and expanding strategic publisher accounts at a time of significant market change - driven by AI adoption, accessibility legislation, digital-first learning models, and platform modernisation initiatives. The successful candidate will take ownership of a high-value territory, operating as a senior new-business hunter responsible for building pipeline, closing enterprise deals, and developing long-term publisher partnerships. Role Purpose The Director of Sales – Publishing Markets will be responsible for generating new business revenue across UK and European education publishers while growing strategic existing accounts. This is a senior individual contributor role with significant autonomy and visibility. The successful candidate will lead complex consultative sales cycles, engage senior publisher stakeholders, and collaborate closely with international presales and delivery teams to ensure commercially strong and deliverable solutions. The role suits an experienced enterprise sales professional with strong publishing or EdTech sector expertise and a proven track record of developing opportunities from zero through to contract signature. Key Responsibilities New Business Development • Identify, engage, and close new publisher accounts across the UK and Europe, • Build and manage a high-quality pipeline through proactive outbound activity and strategic networking, • Lead full enterprise sales cycles from discovery through to commercial negotiation and contract close, • Engage senior stakeholders including CTOs, Chief Product Officers, Heads of Digital, and VP-level leaders, • Develop consultative, pain-led sales strategies aligned to publisher transformation priorities, • Position phased engagements, pilots, and proof-of-concept programmes to accelerate deal conversion, • Represent the organisation at major industry events and conferences across publishing and EdTech Account Growth & Strategic Relationship Management • Develop strategic account plans for existing publisher relationships, • Identify cross-sell and upsell opportunities across digital, accessibility, platform, and content services, • Build multi-threaded stakeholder relationships within enterprise accounts, • Support the development of customer references and case studies to support wider market growth Collaboration with International Delivery & Presales Teams • Act as the commercial lead between clients and offshore presales/delivery teams, • Ensure proposals are commercially robust, technically aligned, and operationally deliverable, • Manage client expectations around delivery models, governance, and implementation, • Provide market feedback and competitive intelligence to internal teams Market & Segment Development • Maintain a strategic target list of publisher accounts across UK and Europe, • Contribute to go-to-market positioning, messaging, and market strategy, • Provide leadership with ongoing market insight and pipeline forecasting, • Act as an internal advocate for publisher sector opportunities and emerging trends What We’re Looking For Essential Experience • Proven success winning new enterprise accounts within technology services, EdTech, digital publishing, or related sectors, • Demonstrable track record of generating pipeline independently and closing high-value deals (£500k+), • Experience selling into or working with education publishers, • Strong understanding of publisher buying cycles, digital transformation initiatives, and stakeholder structures, • Experience operating within consultative, solution-led sales environments, • Ability to manage complex, multi-stakeholder sales processes involving technical, commercial, and procurement functions, • Strong executive communication and presentation skills Highly Desirable • Existing relationships within the UK or European education publishing market, • Understanding of accessibility legislation (EAA/WCAG) and its commercial impact on publishers, • Experience working alongside offshore or international delivery teams, • Additional European language skills would be advantageous Personal Attributes • Highly proactive hunter mentality with a strong drive for new business generation, • Commercially astute and strategically minded, • Comfortable operating autonomously in a high-growth environment, • Credible and confident engaging senior enterprise stakeholders, • Collaborative, pragmatic, and delivery-focused, • Strong market curiosity and ability to identify emerging commercial opportunities Package & Benefits • £95,000 base salary, • Competitive commission structure, • Flexible/home-based UK working model, • International travel opportunities, • Significant autonomy and strategic influence within a growing market segment Apply now!

Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 13 million lives, in their search to add a Lead Occupational Health Advisor to their team. This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times ‘Best Places to Work’ organisation as a LadOccupational Health Advisor. The Role You will be supporting Occupational Health Advisers within a fast-paced environment delivering OH assessment services to a wide range of clients from varying industries and sectors. The role requires high levels of professional standard and clinical knowledge whilst having some management experience of managing adherence to KPIs and SLAs. This is a great opportunity for someone looking to grow their operational and commercial understanding whilst continuing to support clinical matters. The main function will be to maintain high clinical standards including completing audits and offering clinical training to the wider team. You will also be expected to sit a minimum of 10 appointments throughout the week and liaise with clients to assess them clinically and understand how their employers are best placed to support them with their sustained attendance and performance at work, or in returning to work. Responsibilities • Overall responsibility for the day to day running and support of the OH Advisers, alongside the OH Manager, • To ensure the Occupational Health clinical service deliveries are implemented accordingly and are in adherence with individual and departmental Key Performance Indicators (KPIs), • To provide daily, weekly, monthly reports to the OH manager., • To take responsibility by ensuring all assessments are handled effectively and efficiently with no unnecessary delays, alongside the production of a high-quality follow up report within SLA., • To identify areas of learning amongst the team and ensure relevant training is provided., • To deliver induction presentations for colleagues, and shape and deliver new training., • To support the OH Advisers on a day-to-day basis with risk, safeguarding, and clinical query escalations in line with relevant protocols, and both regulatory and accreditation requirements. Benefits • 25 days’ holiday, plus bank holidays, • Day off on your birthday, • Cash plan for you (and your children, if any), • Holidays increase after 2-and 5- years’ service, • Contractual sick pay, • Private medical insurance after 5 years' service, • Pension Plan and Life Insurance, • Pension plan contributions increase after 5- and 7-years’ service, • Holiday season bonus after 3 years’ service, • Profit share scheme, • Season ticket loan scheme, • Cycle to work scheme, • Access to Employee Assistance Programme, • Company incentives, access to discount schemes Social sessions on the last Friday of the month with free food and drink

We are looking for an experienced and motivated Resource Manager – Rail to support the operational delivery of our rail sector training provision. This is a pivotal role responsible for managing trainer performance, operational delivery standards, compliance alignment, and workforce development across a growing rail training operation. Working closely with the Training & Compliance Manager Delivery, you will oversee a team of Track Safety and PTMP trainers, ensuring all training activity is delivered safely, professionally, consistently, and in full compliance with awarding organisation standards, Sentinel requirements, RISQS expectations, and internal quality frameworks. What You’ll Be Responsible For: ✔ Leading and managing the rail trainer workforce ✔ Coordinating day-to-day rail training delivery operations ✔ Monitoring trainer competence, authorisations and CPD ✔ Conducting trainer observations and supporting development ✔ Driving standardisation and continuous improvement activity ✔ Supporting Internal Quality Assurance (IQA) and verification programmes ✔ Managing Sentinel sponsorship and competency oversight ✔ Supporting Safe Work Planning compliance and operational readiness ✔ Implementing corrective actions from audits, reviews and quality findings ✔ Working collaboratively with compliance, operational support and client services teams What We’re Looking For: We’re seeking someone who brings: • Experience managing teams within regulated or compliance-led environments, • Strong leadership and people management capability, • Experience supporting trainer development and performance improvement, • Knowledge of quality assurance, verification and standardisation processes, • An understanding of rail industry compliance expectations, including Sentinel and Safe Work Planning, • A collaborative approach with strong organisational and operational coordination skills, • A commitment to maintaining high standards of safety, quality and professionalism An Internal Quality Assurance qualification (or working towards one), such as the Level 4 Award in IQA of Assessment Processes and Practice, would be advantageous. Why Join Us? This is an opportunity to play a key role in shaping the quality, consistency and future growth of rail training delivery within a professional and compliance-focused organisation. You’ll have the chance to influence operational standards, support trainer excellence, and contribute directly to safer, more effective rail workforce development.

Caretaker Manchester Full-Time Permanent We have an exciting opportunity for an experienced Caretaker to join our team at our flagship accommodation - Square Gardens in Manchester City Centre. As Caretaker, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive caretaking and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner. Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services. Downing are a family-owned, award-winning, leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. Operational for over 35 years, we deliver best-in-class developments, with over £2bn of developments successfully completed to date, and a further £1.6bn in the pipeline. Role Responsibilities: • Undertake basic repairs including plumbing, joinery, painting and decorating, furniture repairs and minor maintenance works and report any specialist works that are required., • Carry out general caretaking and maintenance duties across the building and grounds to a high standard., • Ensure all residents enjoy a high level of maintenance, cleanliness and presentation throughout the building., • Understand and respond to health and safety matters in a timely manner., • Administer all maintenance and health and safety records., • Carry out PPM checks (e.g. emergency lighting, fire alarm)., • Assist with visual daily health and safety checks., • Support and complete risk assessment monitoring., • Escalate all Heath, Safety, Welfare and Security issues or concerns to the Line Manager., • Carry out redecoration and repairs within apartments and communal areas., • Identify and communicate any potential areas for future works., • Complete all paperwork and procedures in line with company policy., • Escort contractors whilst working on site., • Conduct building audits including health & safety and compliance., • Assist with periodic and tenancy end inspections and associated maintenance tasks resulting from these., • Preparing apartments for occupation., • Support with improvement works/schedules., • Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure., • Manage and meet agreed KPI’s as set by the line manager., • Working closely with the Management team to co-ordinate the preparation of amenity spaces for events. Attributes & Skills • Previous experience of domestic plumbing/basic electrical/general maintenance/caretaking would be an advantage., • Hold a relevant qualification in either plumbing, joinery or electrical systems would be an advantageous if at all possible., • Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken, • Well organised, ability to problem solve, prioritise and work under pressure., • Understanding the importance of achieving deadlines and ensuring quality output., • A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas., • Attention to detail and taking ownership of all of core tasks/duties., • Professional presentation, confident and outgoing in nature., • Excellent verbal and written communication skills., • Excellent customer service skills., • Fluent in written and verbal English, culturally aware and able to adapt communication style. Hours of Work: • Monday to Friday 8am- 5pm, 9am - 6pm or 10am – 7pm on a rota’d shift basis, • We require you to work 1 in 5 Saturday’s 8am to 5pm on a rota’d shift basis, with hours given back in lieu the following week., • During our summer turnaround period, we may require additional support to cover additional hours. Benefits • Competitive salary, • 25 days holiday, plus bank holidays, • Paid overtime, • Company Pension scheme, • Life Assurance cover, • Employee Assistance Scheme

Employee Relations Manager - Partnership Base Location: Birmingham, Leeds, Manchester & Watford Deadline for applications is 17.30 on Wednesday 3rd June 2026. KPMG in the UK is part of a global network of firms that offers Audit, Legal, Tax and Advisory services. Through the talent of over 16,000 colleagues we bring our creativity, insight and experience to solve our clients’ and communities’ biggest problems. We’ve been doing this for more than 150 years. Group Corporate Services (GCS) is the home for all internal support services that support the combined firm. Working with our Capability-led matrix and throughout the whole firm, GCS executes on our Group's strategic goals by enabling growth, protecting the firm and running operations effectively and efficiently, resulting in improved profitability. We do this using a ‘We are Group’ mindset. The People and Resourcing domain’s purpose is to enable the Group’s business strategy through its people. We maintain our position as an employer of choice by fostering a Values-led culture, enabling our people to thrive, and delivering a positive experience through the employee lifecycle. We are a strategic HR function that leverages digitisation, automation, and data-driven insights to enhance decision-making and productivity. Summary of Role Purpose Reporting to the Head of Employee Relations, with a dotted reporting line into the HR Director in the Partnership Office, the ER Manager-Partnership is accountable for managing end-to-end Employee Relations activity relating to Partners (salaried and in some instances Equity), providing expert, commercially pragmatic ER support and risk-based advice. The role will involve high-sensitivity casework from initial issue identification and risk assessment through to outcome, working closely with senior stakeholders and specialist teams (including the Partnership Office, HR Directors and the Employment Law Advisory Team (“ELAT”). The ER Manager-Partnership will ensure fair, consistent and compliant outcomes, with high standards of confidentiality, judgment and documentation. What will you be doing? • Be responsible for complex, sensitive and high-risk ER cases, providing clear advice, direction, challenge and support, • Coach and advise partner reviewers on performance management approaches (including Reaching Performance Plans), ensuring appropriate documentation and guidance is provided, • Support partners to manage complex sickness absence and health related capability matters, including advising on complex OH referrals and workplace adjustments, • Support the ethics champion and whistleblowing process involving Partners, including conducting initial fact-finding, engaging relevant stakeholders and consulting on appropriate resolution or escalation to formal investigation where required, • Drive consistent risk and values-based decision making, aligning legal compliance, employee experience and commercial outcomes, • Operate with a high degree of autonomy and professional judgement, • Take a proactive, consultative and pragmatic approach to managing quality and risk in collaboration with senior stakeholders, • Build strong and credible stakeholder partnerships across the business and HR, acting as a trusted advisor and SME, • Ensure accurate and timely case recording and data quality to satisfy our internal governance and regulatory reporting requirements, • Maintain strong external stakeholder relationships (e.g. Occupational Health and other specialist advisors), • Undertake proactive and regular review of key ER themes and trends across the partnership What will you need to do it? • Extensive experience in Employee Relations including with senior level individuals, • Deep knowledge of ER and employment law, with the ability to apply judgement pragmatically, • Proven credibility advising and influencing at a senior level, • Ability to interpret Employment Law and apply commercial decision making to drive outcomes, • Strategic and analytical thinker, with the ability to translate data, insight and trends into clear recommendations and actions, • Experience of working within regulated organisations is desirable, • Experience of working within partnerships is desirable, • Experience of informal dispute resolution and mediation is desirable To discuss this or wider Central Services roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Our Locations: We are open to talk to talent across the country but our core Central Service hubs for this role are: • Birmingham, • Leeds, • Manchester, • Watford Find out more: Within Central Services we have a range of divisions and specialisms. Click the links to find out more below: • Central Services (KBS) at KPMG: www.kpmgcareers.co.uk/experienced-professional/kpmg-business-services/, • Inclusivity and KPMG: www.kpmgcareers.co.uk/people-culture/being-inclusive/, • KPMG Workability and Disability confidence: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/need-support-let-us-know/ For any additional support in applying, please click the links to find out more: • Applying to KPMG: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/, • Tips for interview: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/application-advice/, • KPMG values: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/our-values/, • KPMG Competencies: www.kpmgcareers.co.uk/experienced-professional/applying-to-kpmg/kpmg-competencies/, • KPMG Locations and FAQ: www.kpmgcareers.co.uk/faq/?category=Experienced+professionals

Position: Business Development Executive/Business Development Manager Location: Wilmslow Salary: Competitive + Uncapped OTE Pareto is the UK’s leading authority on sales assessment, training, and recruitment, having pioneered the industry for over 30 years. As a globally recognised market leader, we specialise in identifying exceptional potential and accelerating business growth through our premier Emerging Talent and recruitment solutions. We don't just place salespeople; we shape the future of the sales industry. We are expanding in central London seeking a Business Development Executive or Business Development Manager to join our industry leading commercial team. This is a fast-paced individual contributor role designed for an ambitious "hunter" who wants to operate independently and take total control of their earning potential. This role is perfect for someone that is ambitious, driven and ready to progress their career. Key Responsibilities • Outbound Prospecting: Execute multi-channel prospecting strategies using LinkedIn, cold calling, and emails, maintaining a high-volume of activity., • Pipeline Management: Demonstrate rigorous Pipeline Management and Forecast accuracy., • Full-Cycle Sales: Responsible for the full sales cycle from prospecting to close. Candidate Profile We look for a very specific type of person who inherently embodies the "Pareto DNA". Our top performers are direct, high-energy, and relentlessly driven to win. • Relevant Experience: You bring 18 to 24 months of proven experience as a Sales Development Representative that now wants to transition into a closing role., • Persona Familiarity: Experience engaging directly with revenue leaders specifically Sales Directors, Chief Revenue Officers, or VPs of Sales is preferred., • Resilience & Drive: You possess a competitive, money-motivated, and resilient mindset. You view rejection as a problem to overcome. Benefits • Competitive Salary and Uncapped Earning Potential, • Travel Expenses covered or Car Allowance Provided, • Share Purchase Scheme, • Healthcare, Dental and Life Assurance, • Holiday Trading, • Hapi App, • Employee Assistance Programme, • Mentor Programme

Service Manager Supported Living Services – Complex Care, Mental Health & Learning Disabilities Role Purpose The Service Manager is responsible for the day-to-day operational leadership and management of supported living services delivering care and support to individuals with: • Learning Disabilities (LD), • Mental Health (MH) needs, • Complex Care requirements, • Autism and behaviours that may challenge The postholder will ensure high-quality, person-centred support is delivered in line with regulatory requirements, organisational values, and best practice standards. The Service Manager will lead teams to achieve positive outcomes for people supported while ensuring compliance, safeguarding, staffing stability, financial performance, and continuous service improvement. Key Responsibilities Operational Management • Oversee the daily running of supported living services., • Ensure safe, effective, and person-centred support delivery., • Maintain full compliance with CQC regulations and internal policies., • Ensure support plans and risk assessments are accurate and regularly reviewed., • Monitor occupancy, staffing levels, and service performance., • Lead service improvement plans where required. Leadership & Team Management • Recruit, manage, supervise, and develop support staff and team leaders., • Conduct regular supervisions, appraisals, and competency assessments., • Promote a positive, inclusive, and accountable culture., • Manage staffing rotas and agency usage effectively., • Support workforce retention and staff wellbeing initiatives., • Address performance, conduct, and capability matters appropriately. Quality & Compliance • Ensure services meet and exceed CQC standards., • Lead audits, inspections, and quality assurance processes., • Maintain accurate service documentation and records., • Oversee incident reporting, investigations, and lessons learned processes., • Ensure medication management systems are compliant and safe., • Monitor and improve quality outcomes across services. Safeguarding & Risk Management • Act as safeguarding lead within services., • Ensure all safeguarding concerns are managed appropriately and escalated where necessary., • Promote positive behaviour support approaches., • Ensure risks are identified, assessed, and managed effectively., • Support safe management of individuals with complex behaviours or mental health needs. Person-Centred Care • Promote independence, choice, dignity, and inclusion., • Ensure individuals are actively involved in support planning and decision-making., • Support individuals to achieve personal goals and positive outcomes., • Build strong relationships with families, advocates, professionals, and commissioners. Financial Responsibilities • Manage service budgets and authorised expenditure., • Monitor staffing costs and agency spend., • Support achievement of occupancy and financial targets., • Ensure efficient use of resources across services. Partnership Working • Develop effective relationships with:, • Local Authorities, • NHS teams, • Commissioners, • Social Workers, • Families and advocates, • Community professionals, • Attend MDT meetings, reviews, and safeguarding meetings where required. Key Performance Indicators (KPIs) • CQC compliance outcomes, • Staff retention and reduced agency usage, • Service user outcomes and engagement, • Safeguarding and incident trends, • Budget performance, • Quality audit scores, • Occupancy and referral conversion, • Training compliance, • Medication compliance rates Person Specification Essential Experience • Experience managing supported living or residential care services., • Experience supporting individuals with:, • Learning Disabilities, • Mental Health needs, • Complex Care, • Autism and behaviours that challenge, • Experience leading and managing teams within regulated care environments., • Experience with safeguarding and risk management., • Understanding of CQC regulatory requirements. Essential Knowledge • Health & Social Care regulations, • CQC Fundamental Standards, • Safeguarding adults legislation, • Mental Capacity Act and DoLS, • Positive Behaviour Support (PBS), • Medication management, • Care planning and risk assessment Essential Skills • Leadership and people management, • Communication and interpersonal skills, • Problem-solving and decision-making, • Organisational and time management, • Report writing and documentation, • Conflict management, • Performance management, • IT and care management systems Qualifications • NVQ Level 5 Diploma in Leadership for Health & Social Care (or willingness to work towards), • Level 3 Health & Social Care qualification minimum, • Full UK driving licence desirable

Maintenance Operative Manchester Full-Time Permanent We have an exciting opportunity for an experienced Maintenance Operative to join our team at our flagship accommodation - Square Gardens in Manchester City Centre. As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner. Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services. Downing are a family-owned, award-winning, leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. Operational for over 35 years, we deliver best-in-class developments, with over £2bn of developments successfully completed to date, and a further £1.6bn in the pipeline. Role Responsibilities: • Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, electricals, painting and decorating and supervise any of these aspects that are subcontracted., • Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard., • Ensure all residents enjoy a high level of maintenance and cleanliness., • Understand and respond to health and safety matters in a timely manner., • Administer all maintenance and health and safety records., • Carry out PPM checks (e.g. emergency lighting, fire alarm)., • Assist with visual daily health and safety checks., • Support and complete risk assessment monitoring., • Escalate all Heath, Safety, Welfare and Security issues or concerns to the Line Manager., • Carry out redecoration and repairs within apartments and communal areas., • Identify and communicate any potential areas for future works., • Complete all paperwork and procedures in line with company policy., • Escort contractors whilst working on site., • Conduct building audits including health & safety and compliance., • Assist with periodic and tenancy end inspections and associated maintenance tasks resulting from these., • Preparing apartments for occupation., • Support with CapEx improvement works/schedules., • Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure., • Manage and meet agreed KPI’s as set by the line manager., • Working closely with the Management team to co-ordinate the preparation of amenity spaces for events. Attributes & Skills • Previous experience of domestic electrical/plumbing/general maintenance would be an advantage., • Hold a relevant qualification in either plumbing, joinery or electrical systems would be an advantageous if at all possible., • Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken, • Previous building mobilisation experience would be an advantage., • Well organised, ability to problem solve, prioritise and work under pressure., • Understanding the importance of achieving deadlines and ensuring quality output., • A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas., • Attention to detail and taking ownership of all of core tasks/duties., • Professional presentation, confident and outgoing in nature., • Excellent verbal and written communication skills., • Excellent customer service skills., • Fluent in written and verbal English, culturally aware and able to adapt communication style. Hours of Work: • Monday to Friday 8am- 5pm, 9am - 6pm or 10am – 7pm on a rota’d shift basis, • We require you to work 1 in 5 Saturday’s 8am to 5pm on a rota’d shift basis, with hours given back in lieu the following week., • During our summer turnaround period, we may require additional support to cover additional hours. Benefits • Competitive salary, • 25 days holiday, plus bank holidays, • Paid overtime, • Company Pension scheme, • Life Assurance cover, • Employee Assistance Scheme

Quiet Mark - Technical Executive Who We Are Quiet Mark stands at the intersection of science and well-being, leading a global initiative, towards a quieter, healthier world. We are more than just a certification programme; we are a movement devoted to transforming everyday environments into spaces of peace and comfort through quieter appliances, technologies and solutions to unwanted noise. Recognised worldwide, we are committed to empowering consumers and industries with the knowledge and resources needed to reduce noise pollution. Our dynamic, dedicated team finds motivation in the pursuit of a more peaceful, harmonious world, and we thrive on innovative thinking and collaboration. Quiet Mark is the next generation certification programme and closely associated commercial support to the Noise Abatement Society charity. Established in 1959 the NoiseAbatement Society (NAS) is the only charity NGO in the UK, indeed the world, that specialises in every aspect of sound - how it affects us and how the sounds that we make affect others, with a shared singular remit to solve noise pollution worldwide. As the business expands rapidly we are seeking individuals who share our commitment to this mission. In joining us, you’ll be part of a dynamic purpose-led organisation, re-establishing the value of quiet in our everyday lives to shape a better future for all. Who You Are You are a motivated and detail-focused individual with a strong interest in technical processes, product testing, analytics and data-driven work. You are eager to learn quickly and develop your understanding of testing, certification, and product qualification within a fast-paced and growing business. You are naturally proactive, adaptable, and dependable, with the ability to balance teamwork and independent working. You take pride in accuracy and organisation, and you are confident working with data, spreadsheets, and structured systems to support technical operations. You enjoy collaboration and building positive working relationships, while also being comfortable taking ownership of tasks and seeing them through with minimal supervision. You are curious, hands-on, and flexible, willing to get involved in a wide range of duties as the role evolves. As part of a growing international organisation, you are excited by the opportunity to work with global manufacturers across multiple sectors and markets, contributing daily to a busy UK HQ team where no two days are the same. The Role Product Testing & Certification Support • Assist with the testing and qualification of appliances, technologies, and products for Quiet Mark certification, • Support the Technical Manager in reviewing products against certification criteria and technical requirements, • Contribute to the end-to-end certification process, ensuring accurate documentation and tracking of product status Testing Coordination & Logistics • Arrange and coordinate test days at QM with overseas testing partners and external laboratories, • Manage scheduling, preparation, and logistical coordination for Quiet Mark HQ and product testing activities, • Oversee the receipt of incoming test samples and ensure correct handling, storage, and tracking, • Organise the return of tested products to manufacturers in a timely and efficient manner Data, Systems & Category Management • Maintain and regularly update large-scale databases covering hundreds of product categories, including home technologies and building sector classifications, • Ensure category data is reviewed and updated on a weekly basis to reflect the most current information, • Work closely with internal teams to ensure consistency and accuracy across all product records and systems, • Support the licensing team in updating product information within internal databases and data management systems, • Provide regular updates and reports to team members on category changes, product status, and database developments Technical & Building Sector Support • Assist in processing building sector acoustic assessments in collaboration with the Technical Manager and/or Certification and Building Sector Managers, • Support the interpretation and organisation of technical assessment data for building-related product categories, • Help ensure alignment between building sector evaluations and Quiet Mark certification standards Internal & External Communication • Support the Technical Manager with responses to public and technical enquiries, ensuring accurate and timely information is provided, • Assist in maintaining clear communication between internal teams, external laboratories, manufacturers, and stakeholders, • Ensure all relevant parties are kept informed of testing progress, outcomes, and product status updates Key Skills & Qualifications • Good general level of education. Maths, science and technical degree being a bonus, • Fully competent in MS Excel and other basic software, • Ideally experienced in corporate technology or acoustics sector or similar, • Preference would be given to individuals with technical experience as a technical assistant and interest in acoustics, science, products, technology is preferable, • Demonstrable ability to learn quickly, absorb new skills, and keen to train in an exciting new field of expertise, • Excellent time management skills and attention to detail, • Experience of fast paced work environment and meeting deadlines, • Can follow instructions and procedures accurately, with positivity and in a timely, professional and efficient manner Perks • Salary: - £25,000 - £28,000 according to experience, • Contributory Pension, • Holidays: 25 Days plus Bank Holidays, • Location: This role is primarily remote and home based, however we require the candidate to live within a comfortable regular commutable distance of the ‘Quiet House’ U.K. HQ labs based in Hassocks, West Sussex

🌟 Technical Services Manager – Cloud & Infrastructure (Hybrid) Department: Managed Services Reports To: Services Director We’re looking for a highly experienced Technical Services Manager with deep Azure cloud expertise to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure migration, managed cloud services, and continuous service improvement within a modern managed services environment. This position plays a critical role in helping our customer transition, optimise, and operate Azure-based platforms, ensuring stability, security, and long-term value from cloud investments. 🔑 Key Responsibilities • Provide leadership and governance for the 2nd/3rd Line Infrastructure & Cloud Team, ensuring strong performance, capability development, and engagement., • Act as a senior escalation point for complex infrastructure and Azure cloud-related incidents, ensuring rapid and effective resolution., • Own and drive Azure cloud services, including IaaS, PaaS, and hybrid environments, within a managed services framework., • Lead and support Azure migration initiatives, including assessment, planning, execution, and post-migration optimisation., • Drive service improvement through cloud optimisation, cost management (FinOps), automation, and modernisation initiatives., • Ensure all infrastructure and Azure cloud services are secure, resilient, compliant, and aligned to customer strategy., • Build strong relationships with the customer’s IT leadership, acting as their trusted advisor on Azure cloud strategy, roadmaps, and future-state architecture., • Oversee SLA/OLA performance for infrastructure and Azure managed services, ensuring KPIs and contractual commitments are met., • Support and mentor team members, fostering deep Azure capability, technical excellence, and career growth., • Ensure compliance with policies, regulatory requirements, and ISO standards (ISO 27001, ISO 9001)., • Collaborate with Service Delivery, Transition, and Technical Account Management to ensure smooth onboarding of cloud services and migrations into BAU support., • Produce service performance reports and lead technical and cloud service reviews with the customer. 📌 What You’ll Be Doing • Own the technical and cloud relationship with the customer for Infrastructure and Azure Managed Services., • Provide expert input into Azure architecture, landing zones, governance, and cloud operating models., • Shape cloud roadmaps, transformation programmes, and future-state designs aligned to business outcomes., • Champion cloud best practices, including automation (IaC), resilience, security-by-design, and scalability., • Participate in Change Approval Boards (CAB), risk assessments, and cloud governance forums., • Oversee proactive monitoring, patching, capacity management, backup, DR, and vulnerability remediation across Azure and hybrid environments., • Represent our managed service business with professionalism, clearly demonstrating ongoing cloud value, optimisation, and innovation., • Contribute to the design of new Azure managed services offerings and advise customers on adoption opportunities. ✅ About You • Proven leadership experience within an Infrastructure, Cloud, or Technical Services environment., • Strong Azure cloud expertise is essential, including:, • Azure IaaS/PaaS, • Azure networking, security, and identity, • Azure migration strategies and tooling, • Hybrid and multi-cloud environments, • Azure managed services and operational best practices, • Strong technical background with the ability to advise on complex cloud and infrastructure solutions., • Experience acting as a trusted advisor to senior stakeholders on cloud strategy and transformation., • Passionate about cloud modernisation, service improvement, automation, and cost optimisation., • Strong knowledge of compliance standards such as ISO 27001 and ISO 9001. 🌱 Our Commitment to You We’re proud to be an equal opportunity, Disability Confident employer. At Ultima, we celebrate our differences and strive to build an environment where everyone feels respected, valued, and able to succeed. Not sure you meet every single requirement? People from underrepresented groups may be less likely to apply unless they meet every qualification. At Ultima, we’re committed to building a diverse and inclusive workplace, so even if your experience doesn’t align perfectly, we encourage you to apply. You might be exactly who we’re looking for. Apply now, or reach out to our Talent team if you have any questions — we’re always happy to chat about how we can make work, work for you.

Information about the Organization: Eruditus and its sister company Emeritus provide Private Online Courses (SPOCs) to students all over the world. We have partnered with top schools across the globe, such as Columbia Business School, The Tuck School of Business at Dartmouth, MIT, Wharton, London Business School, Cambridge, and UC Berkeley Haas School of Business, to provide condensed, intense, practical, and convenient programs, which can either be conducted completely or partially online. EMERITUS enables working professionals who cannot enroll into full-time courses to access a top-tier, affordable education that will give them the skills needed to be the business leaders of tomorrow. The Emeritus and Eruditus global team include 1,000+ employees located in the US, Dubai, Mexico, India, China, and Singapore. Information about the Learning Facilitator role: Emeritus is seeking a Program Facilitator in RAG and Context Engineering: Designing and Building Production-Grade AI Systems for MIT xPRO. The Program Facilitator should function as both: a technical subject matter expert (SME), and a learning support partner capable of helping learners apply complex concepts in practice, through the 8-week online program. The facilitator must have industry experience and demonstrated knowledge of the course subject area; They will guide learners through complex topics, requiring significantly more than general familiarity with AI tools. The Facilitator should have hands-on experience building or working with retrieval-aware AI systems and enough practical depth to support live labs, troubleshoot learner challenges, and guide architectural reasoning throughout the program This is a great role for someone who wants work flexibility and the chance to diversify their resume with consultancy and teaching experience. This is an independent contractor position in a remote setting. Key Responsibilities of the Program Facilitator include but are not limited to: • Facilitate weekly office hours and moderate required discussion boards., • Facilitate lab sessions weekly., • Moderate and guide learner engagement during faculty live sessions., • Support learners in synthesizing live session content delivered by the faculty (e.g., AI tools in cybercrime, GRC frameworks, deepfake detection)., • Assist with capstone assignment challenges., • Collaborate with academic delivery managers to improve engagement and comprehension., • Monitor learner progress and provide support or escalation as needed. Qualifications for the role: • 10+ years of extensive work experience as an Applied AI Consultant, Solutions Architect, Developer Educator, Technical Product Manager, Search/Retrieval Engineer or AI/ML Bootcamp Instructor., • A bachelor’s degree is required; plus, a master’s degree is preferred in one of the following fields: engineering, artificial intelligence, machine learning or any related fields., • Hands-on experience building or experimenting with Retrieval-Augmented Generation (RAG) systems., • Experience working with LLM APIs (e.g., OpenAI, Anthropic, OpenRouter, Gemini)., • Experience implementing or testing AI-powered applications., • Familiarity with vector databases, embeddings, semantic search, and retrieval workflows., • Experience evaluating LLM outputs and diagnosing system failures., • Experience supporting technical learners in applied or project-based environments., • Solid experience with Large Language Models (LLMs) how they work conceptually, limitations, prompt engineering strategies, context windows and tokenization and trade-offs across different model providers., • Solid experience with Retrieval-Augmented Generation (RAG), RAG architecture, retrieval pipelines, chunking strategies, embeddings, vector search, hybrid retrieval, reranking and retrieval quality trade-offs., • Solid experience with Evaluation and System Diagnosis, evaluation frameworks, benchmarking approaches, qualitative and quantitative evaluation, retrieval metrics, output quality assessment, failure analysis, and iterative system improvement., • Solid experience with Agentic and Tool-Based Systems, AI agents, orchestration concepts, tool calling, memory systems, retrieval-aware agents, and multi-step workflows., • Strong knowledge with APIs and Technical Workflow Support, API-based workflows, Python notebooks/scripts, environment setup, debugging common technical issues, JSON structures, and reading technical documentation., • Experience supporting executive or mid-career professionals in continuing education is highly preferred., • Excellent communication, facilitation and interpersonal skills with an ability to listen effectively, respond appropriately, and maintain a mutual comfort level while working with a diverse population., • Ability to translate technical content into actionable insights., • Empathetic and learner-centered approach., • Comfortable in an online environment, navigating LMS platforms (Canvas), Zoom, Slack, or similar environments., • Strong organizational and time-management skills to manage weekly cycles of engagement and support. Program Description and Context: The RAG and Context Engineering: Designing and Building Production-Grade AI Systems program from MIT xPRO is an eight-week learning journey that equips participants to design, evaluate, and deploy retrieval-aware large language model (LLM) systems that perform reliably in real-world environments. In eight weeks, this program will provide participants with expertise in evaluation discipline, system auditing, retrieval-augmented generation (RAG) design, and the core principles that determine whether LLM systems succeed or fail in production. • Duration: 8 weeks (estimated learner commitment: 4–5 hours/week)., • Structure: Blend of asynchronous Canvas activities and live Zoom sessions., • Target Audience: Mid- to senior-level professionals and technical leaders seeking to build end‑to‑end RAG and LLM systems. Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal or state laws.

SPMT Operator Location: UK Wide Allelys are a heavy lift, transport and installation specialist and our role is to bridge the gap between the country’s green objectives and the critical infrastructure required to meet these targets. It’s more complex than just owning an equipment fleet – our knowledge and expertise directly impact the tangible delivery of a greener future We are looking to recruit an SPMT Operator to operate Self-Propelled Modular Transporters (SPMTs) and supporting equipment on heavy lift, project cargo and installation contracts, moving loads from 50 tonnes up to several thousand tonnes for the UK’s energy, power generation and heavy industry sectors. This role involves working on various projects across UK and Ireland. Duties: • Operating SPMTs and PST/SL modular trailers to load, transport, manoeuvre, and set down abnormal and heavy loads — transformers, generators, turbines, vessels, bridge sections, and similar — to millimetre tolerances on customer sites., • Configuring, coupling, and decoupling SPMT axle lines into the required trailer combinations (single-wide, double-wide, side-by-side, drawbar arrangements) to RAMS (Risk Assessment Method Statements), Safe Systems of Work and Lift Plans as applicable., • Connecting and operating Power Pack Units (PPUs), managing hydraulic suspension, steering modes (conventional, crab, carousel, transverse), and load distribution across axle groups., • Carrying out pre-use, in-service, and post-use inspections of SPMTs, PPUs, ballast tractors, lifting equipment/accessories, and ancillary equipment. Reporting any equipment malfunctions, damage or defects, near-misses, incidents or accidents to the Site Supervisor and/or Project Manager / Operations Manager., • Working to project-specific RAMS, following ground bearing pressure calculations and stability checks., • Working to authorised Management of Change documentation should site conditions require deviations from the agreed plan., • Pre and post inspection of all equipment used on site, recording defects and removing damaged items from service in accordance with regulations and procedures., • Travelling to and working remotely for the duration of projects, including overnight stays, weekends, and night moves to meet project requirement Essential Skills Required: • SPMT experience is essential, • Previous experience in heavy-lift, abnormal load, or project cargo installations., • Sound understanding of load distribution, ground bearing pressure, and the stability principles set out in the ESTA SPMT Best Practice Guide., • High level of attention to detail and ability to work in accordance with instructions as specified in the project RAMS (Risk Assessment Method Statement), • Ability to identify hydraulic, electrical, and structural issues on SPMTs and PPUs., • Resilient and able to work under pressure, often to tight project windows and customer deadlines. Desirable Skills: • CPCS / NPORS / ALLMI tickets relevant to heavy-lift operations., • Slinger/Signaller and Appointed Person qualifications., • LGV Cat C+E licence with STGO experience., • IPAF, PASMA, working at height, and confined space tickets., • Awareness of CDM 2015 duties on site., • Strong communication and collaboration skills, • Proactive approach to problem solving

Robert Half are partnering with a rapidly growing accountancy practice to recruit an experienced Accounts Assistant Manager / Manager. This is a fantastic opportunity to join a modern, expanding firm with strong leadership and clear growth plans. The role offers flexibility with just one day per week in the office, based in either Manchester or Stokenchurch. The Role As Assistant Manager / Manager, you will take responsibility for overseeing a team delivering: • Year-end statutory accounts, • Corporation tax returns, • Sole trader accounts, • Self-assessment tax returns The role is predominantly review-focused, ensuring technical accuracy and compliance, alongside mentoring and developing junior team members. You will play a key role in maintaining quality standards and supporting the continued growth of the firm. Candidate Profile • ACA or ACCA qualified, • Minimum 5 years' experience within an accountancy practice, • Strong technical knowledge of FRS105 and FRS102 1A, • Confident reviewing accounts and tax work, • Experience mentoring or supervising junior staff Salary & Benefits • £50,000 - £60,000 depending on experience, • 1 day per week in the office, • Opportunity to join a high-growth, forward-thinking firm Robert Half Ltd acts as an employment bus...

Fire Safety and Compliance Manager Pennine Care NHS Foundation Trust £57,528 - £64, 750 | Greater Manchester Insight Executive has partnered exclusively with Pennine Care NHS Foundation Trust to recruit a Fire Safety and Compliance Manager for this exciting senior estates opportunity. This is a key role within the Trust’s Capital, Estates and Facilities function, providing professional fire safety leadership across a complex healthcare estate. You will ensure the Trust has the right assurance, governance and compliance arrangements in place, supporting safe environments for patients, staff, visitors and service users. You will lead on the implementation and continuous improvement of fire safety policies, systems, procedures and emergency plans, while providing expert advice across capital schemes, refurbishment works, fire risk assessments, training, audits and statutory reporting. This role would suit an experienced fire safety professional who can combine technical knowledge with strong leadership, judgement and stakeholder engagement. We are particularly keen to hear from candidates with: Healthcare fire safety experience is essential, ideally gained within an NHS or mental health environment. You will need strong knowledge of fire safety legislation, fire risk assessment, Building Regulations, HTM guidance and relevant codes of practice, alongside suitable fire safety qualifications. You will also br...

Health & Social Care Development Coach(Level 5) Field-Based An established and growing training provider is seeking an experienced Personal Development Manager to support Apprentices undertaking Health & Social Care qualifications up to Level 5. This is a field-based position where you’ll manage your own diary and caseload, working closely with learners and employers to drive engagement, progression, and timely achievement. The Role As a Health and social care development Coach, you’ll play a key role in guiding learners through their apprenticeship journey. You’ll deliver high-quality teaching, coaching, and assessment while ensuring each learner stays on track and motivated to succeed. You’ll be responsible for maintaining strong relationships with both learners and employers, ensuring consistent engagement and measurable progress against programme goals and KPIs.Key Responsibilities • Manage and progress a caseload of apprenticeship learners through to successful completion, • Conduct monthly reviews with learners and employers to maintain engagement and commitment, • Deliver effective teaching and coaching aligned to apprenticeship standards (knowledge, skills, behaviours), • Carry out workplace observations and provide constructive feedback, • Support learners in achieving Functional Skills (Maths & English) where required, • Prepare learners for and support them ...

Job Title: Living Experience Peer Support Worker Line Manager: Lived Experience Manager Contract Length: Permanent Hours: 37.5 per week Location(s): Cromwell House, Eccles M30 & Community venues in Salford Salary: £24,785 per annum About us At Mind in Salford, were more than a local mental health charity, were a community working to ensure no- one has to face mental ill health alone. Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives. About the Service(s): The Referral and Assessment Hub (RAH) is a new and exciting addition to mental health support, having launched in January 2025. It serves as the front door to mental health services in Salford, ensuring that all community referrals are responded to in a timely, consistent, and transparent way. The service a...

Were looking for a Revenue Assurance Manager to lead the governance and delivery of fee and interest changes across the business. The role is accountable for ensuring charges are applied accurately and in line with the Groups pricing structures, supported by robust control frameworks. In this role, youll own the end-to-end pricing change lifecycle, to ensure compliant delivery, strong stakeholder engagement, and ongoing improvement of the processes that underpin charging accuracy and control. What youll be doing: • Act as a central point of coordination for fee and interest-related change requests from across the business., • Own and operate the process for all fee/interest change requests submitted, setting clear entry criteria and prioritisation, and ensuring changes are not progressed without required sponsorship, documentation and impact assessment., • Make timely decisions within remit, escalating only where decisions exceed delegated authority or create material customer/regulatory risk., • Ensure the team is properly resourced through proactive recruitment and manage departmental cover, including holiday management, training, and other absences., • Manage the performance of the team, including performance reviews, 1-2-1s and capability procedures., • Coordinat...

Tax Manager Manchester£55,000 plus excellent benefits Cherry Professional is delighted to be partnering with a well-established Manchester accountancy firm to appoint a General Tax Manager to support continued growth across its local client base. You’ll work closely with the Partners, take ownership of a portfolio of owner-managed businesses and small corporates, and deliver a blend of tax planning and tax compliance across Income Tax, Corporation Tax and VAT.The role This is a hands-on, client-facing role where you’ll manage relationships, ensure high-quality compliance delivery, and contribute to advisory work that genuinely adds value to local businesses.Key responsibilities • Work directly with Partners on tax planning and advisory projects for OMBs and small corporates, • Manage a varied client portfolio and act as a trusted point of contact, • Oversee and review tax compliance work including:, • Income Tax / Self-Assessment, • Corporation Tax, • VAT (supporting compliance and advising on queries as they arise), • Spot opportunities for tax efficiencies and proactively raise planning ideas, • Support, review and develop junior team members (delegation, coaching, quality control), • Liaise with HMRC where required and ensure work is delivered accurately and on...

H&S Advisor 12month FTC £35,000- £37,000 South East Manchester/ Hybrid Hamilton Woods are currently recruiting for a social housing provider to recruit for a H&S Advisor to cover maternity on a 12m FTC. The role will require one day in their offices, with some travel to site. Duties and Responsibilities of the H&S Advisor: • Assisting the H&S Manager in leading and embedding a strong and robust health and safety culture across the organisation, • Implementing H&S Team actions., • Assisting with the development of policies and procedures in relation to health and safety., • Supporting management in ensuring effective H&S systems are being operated within, • Contributing to the risk assessment processes, including safe systems of work and COSHH, under the guidance of the H&S Manager., • Working with the H&S Manager and the HR team to help identify H&S training requirements., • Assisting in the delivery of H&S training where appropriate., • Preparing and and reporting on H&S performance., • Overseeing the accident and incident management system and ensure investigations are completed in a timely manner., • Providing advice and guide investigations for accidents, incidents and near misses Essential Requirements of the H&S Advisor: • NEBOSH Certificate in Health and Safety, • ...

Our client Manchester city Council is looking for an Adults Team manager to join their Domestic Abuse and Adult Safeguarding Team. Job description: The role holder has lead responsibility for the operational management of the Independent Domestic Violence Advisory Service (IDVA) and the coordination of the adult social care response and representation within Multi agency Risk Assessment Conferences (MARAC); across the city of Manchester. The role holder will facilitate effective team and integrated working by promoting a positive and inclusive culture in the team. Identifying team and service goals and maximising staff and team potential to the achieve those goals. The role holder will contribute to the development of the adult social care response to domestic violence and abuse which will include - the development of robust policies and procedures concerning Domestic Abuse and Adult safeguarding, the identification of emerging themes of harm within the communities of Manchester Identify, promote and implement best practice models of intervention.The role holder will work closely with voluntary sector services, primarily those supporting citizens experiencing or at risk of Domestic Abuse. The role holder will work alongside the Adult Safeguarding Practice Lead, to participate and coordinate representation within Multi agency Public Protection Arrangements (MAPPA) for high risk survivors and high-risk perpetrators of domestic vi...

Product Manager 12-month Fixed Term Contract Manchester: £68,987 - £78,832 Milton Keynes: £71,832 - £82,082 Hybrid - 2 x days a week in the office Introduction You'll join AQA at a pivotal moment as we redefine the future of digital assessment at national scale. As part of a world-leading education organisation, the work you lead will underpin mission-critical systems that support GCSEs and A-levels across the country. You'll join a rapidly growing Assessment Technology function during a period of genuine transformation, where your leadership will help shape modern, resilient and accessible digital assessment solutions for years to come. This is an opportunity to drive change with real impact, influencing how teachers, schools and learners experience assessment across the UK. Purpose of the role You'll play a pivotal leadership role in defining the vision, strategy and long-term roadmap for a portfolio of Assessment and Ed-Tech products. Working at the intersection of user needs, organisational strategy and technical feasibility, you'll set the direction for future-ready, innovative solutions that reflect AQA's mission to support learners of all abilities. You'll guide discovery activities, interpret market trends, and champion responsible innovation-including ethical, purposeful use of AI. You'l...

Eden Brown are seeking a highly efficient Health and Safety Advisor on a 12 month FTC situated in Manchester The role as Health and Safety Advisor involves: To input into developing policies and procedures in relation to health and To assist the H&S Manager in championing and embedding a strong and robust health and safety culture To support the H&S Manager in implementing H&S Team To support managers in ensuring effective H&S systems are being operated within all To contribute to the risk assessment processes, including safe systems of work and COSHH, under the guidance of the H&S Manager. To work closely with the H&S Manager and the People and Talent team to help identify H&S training requirements. To assist in delivering H&S training where To assist in the preparation and reporting on H&S To oversee the accident and incident management system and ensure investigations are completed in a timely manner. To provide advice and guide investigations for accidents and incidents deemed as lower To oversee the lone worker system and liaise with managers to resolve any issues and ensure they effectively monitor usage within their teams. To oversee the PPE arrangements in line with statutory obligations To coordinate the annual occupational health surveillance program and liaise with providers, colleagues and managers regarding any actions required. To oversee the provision of First Aid and Fire Marshall arrangements Interested cand...

Eden Brown are seeking a highly efficient Health and Safety Advisor on a 12 month FTC situated in Manchester The role as Health and Safety Advisor involves: To input into developing policies and procedures in relation to health and To assist the H&S Manager in championing and embedding a strong and robust health and safety culture To support the H&S Manager in implementing H&S Team To support managers in ensuring effective H&S systems are being operated within all To contribute to the risk assessment processes, including safe systems of work and COSHH, under the guidance of the H&S Manager. To work closely with the H&S Manager and the People and Talent team to help identify H&S training requirements. To assist in delivering H&S training where To assist in the preparation and reporting on H&S To oversee the accident and incident management system and ensure investigations are completed in a timely manner. To provide advice and guide investigations for accidents and incidents deemed as lower To oversee the lone worker system and liaise with managers to resolve any issues and ensure they effectively monitor usage within their teams. To oversee the PPE arrangements in line with statutory obligations To coordinate the annual occupational health surveillance program and liaise with providers, colleagues and managers regarding any actions required. To oversee the provision of First Aid and Fire Marshall arrangements Interested cand...

Our client Manchester city Council is looking for an Adults Team manager to join their Domestic Abuse and Adult Safeguarding Team. Job description: The role holder has lead responsibility for the operational management of the Independent Domestic Violence Advisory Service (IDVA) and the coordination of the adult social care response and representation within Multi agency Risk Assessment Conferences (MARAC); across the city of Manchester. The role holder will facilitate effective team and integrated working by promoting a positive and inclusive culture in the team. Identifying team and service goals and maximising staff and team potential to the achieve those goals. The role holder will contribute to the development of the adult social care response to domestic violence and abuse which will include - • the development of robust policies and procedures concerning Domestic Abuse and Adult safeguarding,, • the identification of emerging themes of harm within the communities of Manchester, • Identify, promote and implement best practice models of intervention. The role holder will work closely with voluntary sector services, primarily those supporting citizens experiencing or at risk of Domestic Abuse. The role holder will work alongside the Adult Safeguarding Practice Lead, to participate and coordinate representation within Multi agency Public Protection Arrangements (MAPPA) for high ris...

Director of Sales – Publishing Markets UK & Europe | Senior Individual Contributor / Player-Manager | Hunter Role Package: £95,000 base salary + competitive commission The Opportunity A highly regarded global EdTech and digital transformation organisation is seeking a commercially driven Director of Sales to lead growth across the UK and European education publishing sector. For more than 20 years, the business has been building digital learning ecosystems for some of the world’s largest publishers, universities, and training providers — powering everything from learning platforms and assessment engines to large-scale corporate upskilling solutions used by millions globally. Their expertise sits at the intersection of accessibility, AI-driven personalisation, digital publishing, and scalable content delivery. While not a household name, the organisation plays a critical behind-the-scenes role in shaping how modern learners engage with education across higher education, professional learning, and publishing markets. This is a newly created role focused on winning and expanding strategic publisher accounts at a time of significant market change - driven by AI adoption, accessibility legislation, digital-first learning models, and platform modernisation initiatives. The successful candidate will take ownership of a high-value territory, operating as a senior new-business hunter responsible for building pipeline, closing enterprise deals, and developing long-term publisher partnerships. Role Purpose The Director of Sales – Publishing Markets will be responsible for generating new business revenue across UK and European education publishers while growing strategic existing accounts. This is a senior individual contributor role with significant autonomy and visibility. The successful candidate will lead complex consultative sales cycles, engage senior publisher stakeholders, and collaborate closely with international presales and delivery teams to ensure commercially strong and deliverable solutions. The role suits an experienced enterprise sales professional with strong publishing or EdTech sector expertise and a proven track record of developing opportunities from zero through to contract signature. Key Responsibilities New Business Development • Identify, engage, and close new publisher accounts across the UK and Europe, • Build and manage a high-quality pipeline through proactive outbound activity and strategic networking, • Lead full enterprise sales cycles from discovery through to commercial negotiation and contract close, • Engage senior stakeholders including CTOs, Chief Product Officers, Heads of Digital, and VP-level leaders, • Develop consultative, pain-led sales strategies aligned to publisher transformation priorities, • Position phased engagements, pilots, and proof-of-concept programmes to accelerate deal conversion, • Represent the organisation at major industry events and conferences across publishing and EdTech Account Growth & Strategic Relationship Management • Develop strategic account plans for existing publisher relationships, • Identify cross-sell and upsell opportunities across digital, accessibility, platform, and content services, • Build multi-threaded stakeholder relationships within enterprise accounts, • Support the development of customer references and case studies to support wider market growth Collaboration with International Delivery & Presales Teams • Act as the commercial lead between clients and offshore presales/delivery teams, • Ensure proposals are commercially robust, technically aligned, and operationally deliverable, • Manage client expectations around delivery models, governance, and implementation, • Provide market feedback and competitive intelligence to internal teams Market & Segment Development • Maintain a strategic target list of publisher accounts across UK and Europe, • Contribute to go-to-market positioning, messaging, and market strategy, • Provide leadership with ongoing market insight and pipeline forecasting, • Act as an internal advocate for publisher sector opportunities and emerging trends What We’re Looking For Essential Experience • Proven success winning new enterprise accounts within technology services, EdTech, digital publishing, or related sectors, • Demonstrable track record of generating pipeline independently and closing high-value deals (£500k+), • Experience selling into or working with education publishers, • Strong understanding of publisher buying cycles, digital transformation initiatives, and stakeholder structures, • Experience operating within consultative, solution-led sales environments, • Ability to manage complex, multi-stakeholder sales processes involving technical, commercial, and procurement functions, • Strong executive communication and presentation skills Highly Desirable • Existing relationships within the UK or European education publishing market, • Understanding of accessibility legislation (EAA/WCAG) and its commercial impact on publishers, • Experience working alongside offshore or international delivery teams, • Additional European language skills would be advantageous Personal Attributes • Highly proactive hunter mentality with a strong drive for new business generation, • Commercially astute and strategically minded, • Comfortable operating autonomously in a high-growth environment, • Credible and confident engaging senior enterprise stakeholders, • Collaborative, pragmatic, and delivery-focused, • Strong market curiosity and ability to identify emerging commercial opportunities Package & Benefits • £95,000 base salary, • Competitive commission structure, • Flexible/home-based UK working model, • International travel opportunities, • Significant autonomy and strategic influence within a growing market segment Apply now!

JOB TITLE: Sustainability Technical Project Manager FUNCTION: Procurement MAIN GOALS AND OBJECTIVES Lead and deliver sustainability initiatives within Procurement, ensuring clear execution of projects that reduce supply chain impact, support compliance, and integrate sustainability into sourcing decisions. Drive operational delivery of the Procurement sustainability roadmap, translating strategy into measurable actions across suppliers, processes, and governance. Ensure alignment with Group requirements while enabling buyers and stakeholders with practical tools, guidance, and support. RESPONSIBILITY/TASKS AND CUSTOMERS MAIN RESPONSIBILITIES (Maximum of 5 relating to products, services etc.) Internal/External Customers • Project Delivery (core of the role), • Lead sustainability projects end-to-end owned by procurement, • Lead delivery of sustainability roadmap of procurement, • Build and manage project plans, actions, owners, deadlines, and risks., • Run governance: meeting cadence, progress reporting, escalation management in Group Level., • Deliver, progress and continuously improve pilots and operational actions (not just coordination)., • Supply Chain Sustainability / Technical Delivery, • Support Procurement to reduce supply chain emissions, • Help define and deliver supplier decarbonisation plans and improvement roadmaps., • Support the integration of sustainability into sourcing, including support to reach selection of supplier., • Support development and application of Product Carbon Footprint (PCF) and/or Life Cycle Assessment (LCA) approaches (internally and with suppliers) Suppliers, , Procurement Function and company Functions • Supplier Risk, Compliance & Due Diligence, • Support compliance work linked to supply chain regulations, • Help deliver and track supplier compliance evidence (data, audits, questionnaires, corrective actions). Support topics such as: • Supplier risk escalation tracking, • Evidence collection and closure tracking, • Operational Sustainability Support + BAU activities, • Provide operational guidance to suppliers and buyers in sourcing decisions and general discussions Suppliers, , Procurement Function and company Functions • Chain of Custody, Traceability and Group Alignment, • Work with Group/Brand leads to understand and implement Chain of Custody processes., • Integrate traceability steps into Procurement sourcing processes (templates, gates, governance)., • Help develop traceability and transparency across n-tier supply chains., • Align approach with Group requirements and share learning across stakeholders. Functions, Procurement Function and Suppliers • Training and Stakeholder Support, • Provide practical support to:, • Buyers and commodity teams, • Strategic suppliers, • Build simple “how-to” guidance, templates, and clear process steps Procurement Function, Suppliers, Group • Reporting and Data, • Create and maintain monthly reporting for sustainability metrics (e.g., emissions, energy, waste, water), using agreed tools, • Track KPIs and delivery outcomes and communicate progress clearly Procurement Function, Senior Management, Group SKILLS & EXPERIENCE • Strong operational project management capability with focus on delivery of outcomes, • Ability to manage complex workstreams, risks, timing, cost, and delivery, • Experience using structured project management methods, • Ability to manage cross-functional teams without direct authority, • Ability to drive actions to closure and escalate early when blocked, • Strong communication skills, including engagement with senior stakeholders, • Experience supporting Procurement processes and supplier management basics, • Experience providing operational guidance to stakeholders (buyers, suppliers, cross-functional teams), • Demonstrable skills and experience of producing and providing presentations to a Board standard PRACTICAL & TECHNICAL KNOWLEDGE Strong practical understanding of: • ISO 14001 (environmental management), • Supply chain sustainability and decarbonisation (including Scope 3 concepts), • Sustainability target setting and delivery (e.g., science-based target style approaches), • Supplier sustainability measurement tools / methods (e.g., rating systems, audit frameworks), • Carbon accounting concepts and/or GHG Protocol aligned thinking (at a working level), • PCF and/or LCA delivery (even if supported by specialists) Working knowledge (or ability to learn fast) of: • Corporate Sustainability Due Diligence Directive (CSDDD), • LkSG (German Supply Chain Due Diligence Act), • EU Directive 2000/53/EC (End-of-Life Vehicles), • ZEV Mandate UK (Zero Emission Vehicle requirements), • EUDR (EU Deforestation Regulation) QUALIFICATIONS • Degree in Engineering, Sustainability, Supply Chain or Business, • Relevant professional certifications (e.g. ESG, LCA, Procurement), • Project management certification (e.g. Prince2) desirable Excellent opportunity. Call Rachel NOW on 07810 000924 or apply online with LinkedIn

About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: • Delivering Excellent IP Services, • Creating a World-leading IP Environment, • Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged., • Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards., • Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality., • Identify and articulate options considering opportunities and limitations related to business and technology., • Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation., • Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support., • Develop and promote best practice, standards and guidance. Person specification Essential Criteria • Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques., • Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions., • Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers., • Comfortable working with individuals at various skill levels up to and including senior management levels., • Experience of gaining consensus where there are strong differing opinions., • Strong presentation and communication skills across a variety of situations and levels of stakeholders., • Experience of developing BA best practice, standards and guidance., • Experience tutoring and mentoring others Business Analysts, • BCS International Diploma in Business Analysis, or equivalent. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. 750-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Qualifications Candidates must hold a BCS Diploma to be eligible to apply for this role Behaviours We'll assess you against these behaviours during the selection process: • Communicating and Influencing, • Working Together, • Changing and Improving Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role and Your 750 word Personal statement will demonstrate your Experience against the listed person specification/essential criteria Stage 2 - Virtual Interview If successful at sift you will be invited to attend a Virtual interview via Teams where you will be assessed against the Experience success profile, If successful you will then be invited to an in person interview Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Stage 3 - In person Interviews If invited to interview Behaviours based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Stage 3 Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Senior Interaction Designer The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams , aligning with Government Design Principles . Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. The successful candidate will be proactive, take ownership of design activities (like facilitating critiques and documenting user journeys), and possess excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders. Find out more on our Design in Government blog . Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data., • Promote and Implement Design Excellence : Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard., • Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers (including HEO Interaction Designers), focusing on their development, the quality of their work, and ensuring adherence to best practices. Person specification Essential criteria • Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team., • Experience in designing accessible solutions across various channels to meet customer needs. Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps., • Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes., • Experience in conducting usability testing, either independently or collaboratively with user researchers., • Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system., • Experience in leading community of practice activities., • Proven ability to mentor and coach designers across the UCD profession. How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. 750-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Working Together, • Developing Self and Others, • Delivering at Pace Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role and Your 750 word Personal statement will demonstrate your Experience against the listed person specification/essential criteria. Stage 2 - Interviews If invited to interview Behaviours and Experience based questioning will be used. Please note candidates that proceed to the interview stage will be required to deliver a presentation against the Ability And Behaviour Success Profile. Further details will be provided in the invite to interview information. Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and External candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. This is a rolling recruitment exercise. Applications will be assessed at regular intervals against the published criteria. Selection decisions will be made on merit, following fair and open competition, in line with the Civil Service Commission's Recruitment Principles. We may appoint candidates as assessment stages are completed and may close the advert early or create a reserve list where sufficient candidates are identified. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical • Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure, • Configure and customise both model model-driven and canvas apps, • Develop Power Automate Flows via connectors to the Dataverse and other data sources, • Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions, • Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage, • Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork, • Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders, • Identify and manage defects, incidents, risks and issues in line with IPO standards, • Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to, • Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability, • Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality, • Embrace a continuous improvement ethos, • Responsible for ensuring that the team test and build activities follow agreed governance and processes, • Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural • Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results), • Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team), • Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork, • Work across several multi-disciplinary teams to deliver highly focused and successful digital services, • Provide project / delivery management support when required, • Effective management and delegation of tasks within the team, • Applies "progress over perfection" principle, • Takes full responsibility for decisions and delivers, • Inner composure, recovers quickly from setbacks and learns from the experience, • Highly driven & inspires others to move things along and make things happen Personal and Team Development • Drive your own training and self-development, keeping skills up to date and learning new skills, • Promote and display the IPO and Civil Service Values, • Guides more junior members in their personal development, • Coaches and mentors' colleagues, • Continuously improves technical knowledge and stays abreast of latest trends, • Shares knowledge of tools and techniques with your wider team and the business stakeholders Person specification Essential Experience • Has been a key player in delivering technical solutions as part of large projects, • Experienced with modern delivery models such as Scrum and other Agile methodologies, • Advocate of DevOps principles, • Experience working in a Microsoft Azure Cloud first team, • Experience with Azure DevOps Essential Technical • Experience of MS Dynamics CRM and PowerApps platform, • Has a deep understanding of architectural principals such as SOA and Micro-Services, • Technical aptitude, • Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript, • Experience writing and implementing Unit Testing How to Apply Click the 'Apply now' button and complete the application form by providing the following: Your CV • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Make sure it clearly shows how you meet the essential criteria listed in the Person Specification. For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dominic Read E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Developing Self and Others, • Delivering at Pace, • Working Together Benefits Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • You will also get 8 days public leave and 1 day privilege leave For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Additional details on security and vetting Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance . For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance. Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Stage 1 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your CV will be used to assess your suitability for the role Stage 2 - Interviews If invited to interview Behaviours and Technical based questioning will be used. Please note candidates that proceed to the interview stage will be required to deliver a presentation against the Technical Success Profile. Further details will be provided in the invite to interview information. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Interviews for this role will be carried out virtually via Microsoft Teams (video) This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference. This post is being advertised to Internal , across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

About the job Job summary Tribunal Caseworker This exciting opportunity in the Tribunal Services team which sits within the Challenge IP strand of the Services Directorate. The Challenge Services team manages and administers contentious proceedings in the field of Trade Marks, Patents and Designs. It also operates the Company Names Tribunal. The post holder will proactively organise and manage their own work, to achieve both personal, departmental and quality targets. The post holder will provide support and assistance to inter parties hearing officers and or adjudicators, and advice and guidance to internal/external customers on legal and procedural issues, involving dispute resolution processes performed by the Challenge caseworkers. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: • Inspection of statements/counterstatements to ascertain whether the correct grounds have been pleaded and notify the parties of any perceived deficiencies or irregularities., • Ensure that all evidence admitted into the proceedings complies with the relevant legislation and published guidance material., • Proactively case manage proceedings and ensure that all procedural and administrative decisions are made in accordance with the published statutory requirements, user guidance and within published timescales, • Set and monitor the evidential timetable and determine on a preliminary basis any request made during the evidential stages, i.e. extension of time and stay requests., • Respond to all litigants in writing or on the telephone, in an impartial, professional and customer friendly manner., • Provide support on ongoing transformation projects and being adaptable to change. Person specification Essential criteria: • Proven ability to make unbiased, evidence-based decisions., • Strong understanding of operation delivery processes., • Excellent communication skills, both written and verbal., • Exceptional organisational skills, with a proven ability to manage multiple pieces of work simultaneously., • Good level of digital literacy. How to Apply Click the 'Apply now' button and complete the application form by providing the following: 500-word Personal Statement • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Make sure to provide clear examples to show how you meet each requirement. Behaviours Provide one 250-word example for the following Behaviour; Making effective decisions (lead behaviour) • Explain how decisions have been reached in a clear and concise way, both verbally and in writing, • Analyse and research further information to support decisions For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below. Please visit our Civil Service Careers page - IPO - Recruitment Support , Civil Service Careers (civil-service-careers.gov.uk) If you require job-specific information, please contact Dannii Bethell. E-mail: Telephone: Behaviours We'll assess you against these behaviours during the selection process: • Making Effective Decisions, • Communicating and Influencing, • Delivering at Pace We only ask for evidence of these behaviours on your application form: • Making Effective Decisions Benefits Alongside your salary of 29,952, Intellectual Property Office contributes 8,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. • A flexible working scheme with excellent development opportunities, • 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave, • Learning and development tailored to your role, • Family friendly policies that support modern working families and individuals with caring responsibilities, • A variety of support functions; Staff Counselling Service, Peer to Peer Support Group, • Eligibility for special and office-wide bonus payments, • The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) (diversityjobsgroup.com), • A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities, • Free car parking is available on site at our Newport office, • On-site shop, restaurant and coffee shop at our Newport office For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert. Please note that benefits may be subject to change. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. The assessment process will comprise of the following: Stage 1 - Pre sift testing The following pre sift test will need to be completed and passed before your application will be seen by the panel: • Caseworker Test Applicants to note: All listed behaviours will be assessed during the Civil Service Judgement Test. There are no time limits for the completion of tests. Please ensure you complete the test with enough time to fully complete and submit your application before the closing date. Full instructions will be given at the start of the test. The deadline for completing the tests is the same as the application deadline: 11/06/2026 at 23:55 Please ensure you leave yourself enough time to fill out the application after completing the tests. Stage 2 - Sift An initial sift of applications will be carried out to create a shortlist. This will be based on the evidence provided for the following Success Profile elements: Experience Your 500 word Personal statement will demonstrate your Experience against the listed essential criteria Behaviour Provide one 250-word example for the following Behaviour Making Effective Decisions (lead behaviour) • Explain how decisions have been reached in a clear and concise way, both verbally and in writing, • Analyse and research further information to support decisions Please note, in the event of a high number of applications, Making Effective Decisions the lead criteria may be used to carry out an initial sift of applications. Candidates who pass the initial sift will be progressed to a full sift. Stage 3 - Interviews If invited to interview Behaviours and Strength based questioning will be used. Specific information regarding the Success Profile elements that will be assessed at interview will be contained within the interview invitation. Please note candidates that proceed to the interview stage will be required to complete an written assessment. Details will be provided in the invite to interview information. Interviews for this role will be carried out in person at our Newport Office. This recruitment campaign will keep a reserve list for 12 months. If you meet the requirements for this role but aren't offered after passing the interview, you'll be placed on the reserve list. If a suitable position opens up during this time, we will reach out to individuals in merit order. The successful candidate would be expected to remain in the role for a minimum of 12 months before applying for another role. Applicants to note : CVs sent direct to the IPO will not be accepted. Please note candidates that proceed to the interview stage will be required to complete a written assessment. Details will be provided in the invite to interview information. This post is being advertised to Internal, across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment. We do not routinely reimburse travel expenses for candidates, however if participating in the selection process would cause you undue financial hardship or if it restricts your ability to participate, please contact the recruitment team for more information. In line with Government guidance, successfully appointed candidates will need to provide documents for our Right to Work checks. Information on this will be sent within the invite to interview text. If you require a reasonable adjustment at any stage of the recruitment process, then please let the recruitment team know via; Please be aware that only one application per candidate is permitted for each recruitment campaign. Multiple applications, including those made using different accounts, may result in your application being withdrawn or rejected at any stage of the process. For more information on the IPO's terms and conditions, please review the attached IPO Modernised Terms and Conditions document attached at the bottom of this advert. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Prospere Learning Trust is seeking a Data Manager for Chorlton High School in Manchester. This permanent, full-time position involves overseeing school data management and assessment processes, leading examinations, and maintaining the management information system. Ideal candidates are highly organ

The Opportunity:As a Manager in Cybersecurity – Cyber Transformation and Assessment, you will drive cyber security transformation programmes and conduct comprehensive cyber risk, maturity and capability assessments to create actionable insight for our clients. Job Title: Manager – Cybersecurity

Services you will be responsible for will include CMHT's, Referral and Assessment Hubs, Psychology and Physical Health Hubs, Neighbourhood Teams and others. Operational Services and Performance Manager. We are looking for two enthusiastic and motivated Operational Services and Performance Managers t

This is a key role responsible for the strategic and operational management of the academy’s data, assessment, exams and timetabling functions.

As a Senior Manager in Cybersecurity – Cyber Transformation and Assessment, you will drive enterprise‑scale cyber security transformation programmes and conduct comprehensive cyber risk, maturity and capability assessments to create actionable insight for our clients. Senior Manager – Cybersec

This role involves defining the vision and strategy for AQA's Assessment and Ed-Tech products, influencing how learners experience assessments. AQA Recruiting is seeking a Product Manager for a 12-month Fixed Term Contract based in Manchester.

A global consulting firm seeks a Manager in Cybersecurity to drive transformation programmes and conduct assessments.

The Opportunity: As a Manager in Cybersecurity – Cyber Transformation and Assessment, you will drive cyber security transformation programmes and conduct comprehensive cyber risk, maturity and capability assessments to create actionable insight for our clients. Job Title: Manager – Cybersecurity

The Opportunity: As a Manager in Cybersecurity – Cyber Transformation and Assessment, you will drive cyber security transformation programmes and conduct comprehensive cyber risk, maturity and capability assessments to create actionable insight for our clients. Job Title: Manager – Cybersecurity

As a Senior Manager in Cybersecurity – Cyber Transformation and Assessment, you will drive enterprise‑scale cyber security transformation programmes and conduct comprehensive cyber risk, maturity and capability assessments to create actionable insight for our clients. Senior Manager – Cybersec

Project Manager - Property • £51,919 - c£55,017 / Grade: ML2/SB1, • Permanent, • Manchester, • 37 hours per week At Northern, our stations aren’t just places to wait for a train—they’re hubs of community, connection, and customer experience. We’re investing in the future of rail travel, and you could play a pivotal role in shaping the journey. We’re looking for a passionate and driven Project Manager – Property to lead and deliver a portfolio of station improvement projects focused on connectivity, accessibility, and enhancing customer experience. From concept to completion, you’ll be the driving force behind transformational changes that leave a lasting impact on communities across the North, ensuring projects are delivered safely, on time and within budget You won’t just manage projects—you’ll make them happen. What you’ll be doing as Project Manager As a key member of our Property Projects team, you’ll: • Lead and coordinate the planning, design, and delivery of multiple station improvement projects from inception to completion., • Ensure robust project controls around scope, cost, programme, risk, and quality—delivering results that meet customer and stakeholder expectations., • Collaborate with internal teams and external partners (including Network Rail) to ensure alignment, access planning, and efficient delivery., • Translate stakeholder needs into clear project requirements, business cases, and technical scopes that align with industry and railway standards., • Oversee contract management activities, including design reviews, site meetings, commercial evaluations, and governance compliance., • Travel around Greater Manchester and Merseyside to support project stakeholders About you To succeed in this role, you’ll bring: • Proven experience in project management within construction, property, or rail infrastructure—ideally with relevant qualifications and membership of a professional body., • Strong commercial acumen with the ability to manage budgets, negotiate contracts, and lead multidisciplinary teams., • A thorough understanding of CDM Regulations, CSM, HSE legislation, and relevant building and railway standards., • Excellent communication and stakeholder management skills, with the ability to influence at all levels and across organisations., • A proactive, solutions-focused mindset with the ability to manage complex projects independently and collaboratively. If you’re ready to step into a role where your expertise drives meaningful change—and where no two days are the same—we’d love to hear from you. What’s in it for you? At Northern, we don’t just value our people - we go the extra mile to support them. Here’s a taste of what you can look forward to: Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe. Generous Pension Scheme: We top up your contributions by 1.5 times. Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave. Cycle to Work Scheme: Save up to 42% on a bike and spread the cost. Electric Car Scheme: Lease a brand new electric or plugin hybrid car. Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered. Employee Assistance Programme: 24/7 support for family, lifestyle, and more. Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you’re in. Recognition: We know how important it is to show how much we appreciate our people. That’s why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day. Why Northern? We’re more than just a train operator. We’re the heartbeat of the North – connecting communities, creating opportunities, and driving sustainable growth. With 2,650 trains running daily, we’re on a mission to improve rail travel and enhance the customer experience while protecting the environment. Back in 1825, the first passenger train set off in the North of England, beginning a journey that would transform travel across the world. We’ve recently celebrated 200 years of the modern railway and, as we reflect on that legacy, our focus is now on the future as Great British Rail takes shape. Join us at this pivotal moment in rail history and play your part in our journey. A place for everyone The best journeys happen when everyone feels welcome on board. At Northern, we don’t just move people from A to B - we’re building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that’s something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we’ll always offer an interview. We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment. No matter your background, experience, or whether you call it a bap, barm, or cob… there’s a place for you here in the railway. Project Manager

Tax Manager Manchester £55,000 plus excellent benefits Cherry Professional is delighted to be partnering with a well-established Manchester accountancy firm to appoint a General Tax Manager to support continued growth across its local client base. You’ll work closely with the Partners, take ownership of a portfolio of owner-managed businesses and small corporates, and deliver a blend of tax planning and tax compliance across Income Tax, Corporation Tax and VAT. The role This is a hands-on, client-facing role where you’ll manage relationships, ensure high-quality compliance delivery, and contribute to advisory work that genuinely adds value to local businesses. Key responsibilities Work directly with Partners on tax planning and advisory projects for OMBs and small corporates Manage a varied client portfolio and act as a trusted point of contact Oversee and review tax compliance work including: Income Tax / Self-Assessment Corporation Tax VAT (supporting compliance and advising on queries as they arise) Spot opportunities for tax efficiencies and proactively raise planning ideas Support, review and develop junior team members (delegation, coaching, quality control) Liaise with HMRC where required and ensure work is delivered accurately and on timeAbout you Strong UK practice experience in a general tax role (planning + compliance) Comfortable managing a client portfolio and building long-term relationships Broad tax knowledge across Income Tax, Corporation Tax and VAT CTA / ACA / ACCA qualified Commercial, pragmatic approach—able to explain tax clearly to non-technical stakeholdersWhat’s on offer £55,000 salary plus benefits Hybrid working and a supportive, down-to-earth culture Partner exposure and autonomy over your portfolio A good mix of planning and compliance (not purely production-led) Clear progression as the tax offering continues to expandApply If you’re a Tax Manager (or a strong Assistant Manager ready to step up) looking for a broader, local client portfolio in Manchester, please apply or get in touch for a confidential conversation. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role

Apprenticeship Internal Quality Assurer Health & Social Care Level 5 If you are a qualified Health and Social Care Internal Quality Assurer (Level 5) who has a passion to support others to deliver high-quality Health and Social Care Apprenticeships, then we have the perfect role for you. With over 25 years of experience t2 group has grown to become the largest specialist provider of Apprenticeships to the Health and Social Care Sector. We work with thousands of employers across the UK, so working with us provides significant job security as well as excellent career progression opportunities. We are looking to recruit a dedicated individual who wants to make a difference and has a passion for training and quality. Over the last 2 years we have developed our curriculums extensively in line with the Ofsted EIF, have implemented a fully digital enrolment process and we continue to implement changes to complement our wide range of on-line learning resources. Salary £31,000 Benefits of working with t2 group Home based role with travel (mileage paid) Laptop and mobile phone provided 25days annual leave + bank holidays (increasing with length of service) Christmas & New Year shutdown period Pension scheme Specsavers scheme Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM £500 employee referral bonus scheme Enhanced sick pay & maternity reward vouchers Employee well-being and assistance programme Access to EV company car scheme Life assurancecover Your Birthday off Health Cash Plan - Including Health screening, virtual GP and many more benefits The Role As an Internal Quality Assurer, you will be responsible for maintaining the quality assurance of our qualifications in line with awarding organisation requirements and t2 group quality assurance operating procedures. You will take a pro-active approach to supporting Personal Development Managers (Assessors) to deliver progressive teaching, learning and assessment visits with learners in line with our curriculum approaches and awarding organisation standards, observing practice and working with them to drive improvements through Quality Development Plans and team standardisations. With the support of your line manager, you will work closely with the Operations teams to ensure learners remain on track with their programme and complete their Apprenticeship in a timely manner, completing quality assurance checks at the required stages. You will have a clear set of KPIs and will manage your own diary to ensure you achieve these. If this is of interest and you fit with our Mission, Brand Promise and Values below and you have the experience, skills and competencies and qualifications required then we would really like to hear from you. Our recruitment process begins with a simple telephone interview to ensure you have a full understanding of the role and a feel for us as a business. We can answer any questions you may have before moving to the next stage of our interview process where you will have the opportunity to meet with one of our Lead Internal Quality Assurers. Mission, Brand Promise and Values Our Mission is to close the gap between performance and potential Our Brand Promise is to get you where you want to be Our Values are: Understanding what we do and why Doing whatever it takes to get it done Keeping it simple not complex Growing people with the business Celebrating success Skills & Competencies A passion for education, standards and quality A thirst for developing your skills to become the best at what you do Excellent time management, organisation and planning skills Ability to work under pressure and to strict deadlines and targets Assertiveness and objection handling skills Professional and approachable Excellent IT Skills Competent in Literacy and Numeracy Ability to build relationships and engage both learners and employers Ability to communicate at all levels Qualifications You will need to possess a relevant IQA qualification Ideally you will possess your H&SC Apprenticeship Level 5 or equivalent. Minimum of 2 years experience at senior level in the Health & Social Care Industry Additional Information You must have your own transport, a Broadband connection at home and car insurance covered by business use. All business mileage and expenses are covered by the company. T2 is committed to providing a safe environment for all learners and employees. To find out more about our commitment to safeguarding please go to our t2 website. NB. Your employment with the Company will be conditional upon receipt of a satisfactory enhanced DBS check and references. TPBN1_UKTJ

About the Role Our client is passionate about delivering meaningful outcomes, supporting their clients in achieving their objectives, enabling their people to reach their full potential, and contributing to the development of a prosperous and sustainable society. With a strong track record of delivering successful project outcomes, our client is entering an exciting phase of growth aligned to their ambitious future vision. To support this, they are seeking talented individuals who are driven to deliver excellence and play a key role in shaping the organisation's continued success. Their collaborative and entrepreneurial culture empowers individuals at all levels to influence business outcomes and take ownership of their career development. The Opportunity Our client has a number of exciting opportunities for Project Controls Managers to support major construction projects across the UK. In this role, you will lead a multi-functional Project Controls team, working closely with the Project Manager and wider supply chain to establish robust project baselines, implement effective controls, and drive successful project delivery. Key Responsibilities Develop and embed a robust project breakdown structure, integrating data across all control functions Lead estimating activities to establish a market-tested and realistic cost baseline Facilitate planning sessions and workshops to develop the master programme schedule Ensure procurement considerations and lead times are effectively incorporated into project schedules Manage the risk management process, including qualitative and quantitative risk assessments Engage with stakeholders to secure baseline approvals and ensure visibility of project performance Implement and maintain effective processes for schedule, cost, risk, change, and interface management Provide guidance and challenge to contractors and stakeholders to support delivery against KPIs Monitor and control project costs, applying knowledge of estimating, contingency, and funding governance Oversee and assure the integrity of the master programme, including quality checks on updates Lead change management processes, ensuring timely tracking, assessment, and approval of changes Analyse performance trends, identifying root causes of variances and recommending corrective actions About You Proven experience delivering Project Controls within major project or programme environments Experience leading multi-disciplinary controls teams Proficiency in tools such as Primavera P6, Power BI, and Microsoft Office Strong understanding of engineering, procurement, contracts, construction, and commissioning processes Experience facilitating collaborative workshops and stakeholder engagement sessions Ability to work both independently and as part of a team Strong organisational and time management skills, with the ability to meet deadlines Excellent communication skills, both written and verbal A proactive, motivated approach with a strong focus on delivery Flexibility to travel to client sites as required What's on Offer Our client offers a supportive and inclusive working environment where individuals are empowered to contribute, grow, and succeed. They are committed to promoting a healthy work-life balance through flexible working arrangements and fostering a culture where everyone's voice is valued. Diversity & Inclusion Our client is an equal opportunity employer and is committed to building a diverse and inclusive workforce. Applications are welcomed from all backgrounds and communities. Interested? Please contact Ben Pascall on (phone number removed) for a chat or apply for the role through the link

Greater Manchester Combined Authority (GMCA) is recruiting a Programme Manager Safer & Stronger Communities to lead the commissioning of Greater Manchester Rehabilitation Services for People on Probation. You will lead the programme through needs assessment, service design and early market engagement, and support procurement development activities working across GMCA, Local Authorities, the Probation Service/HMPPS and VCSE partners to improve outcomes and reduce reoffending. This post provides additional short-term capacity to lead the commissioning programme, including needs assessment, service design, market engagement and procurement support. The role will drive delivery at pace in line with agreed milestones and governance requirements, coordinating effectively across commissioning/procurement, finance, legal and operational stakeholders, while ensuring due attention to safeguarding, equality, data protection and information governance throughout the programme lifecycle. You will initiate key commissioning and procurement activities, help establish programme governance, and support early continuity of planning and stakeholder engagement. Lead the commissioning programme: needs assessment, service specification, market engagement and procurement support Build and manage senior relationships across criminal justice, local government, health and community partners Set up governance, manage risks and dependencies, and deliver at pace to time, cost and quality Use evidence and data to shape service design, secure value for money and drive continuous improvement If you have strong programme leadership, commissioning and partnership-working experience and want to deliver meaningful public service impact across Greater Manchester, we’d like to hear from you

Laboratory Technician/ Colour Technician • Competitive Salary, • 40 hour per week, • Great Team Culture, • Excellent Company Benefits Our client in Stockport who are a leading supplier in their sector are looking for a Laboratory Technician to support the control, approval, and correction of colour on textile substrates The Job • Colour Assessment on Textiles - Assess coated and uncoated textile samples visually and instrumentally against approved standards, master swatches, and customer requirements., • Pass/Fail Decision Making - Decide whether a colour sample is acceptable for production or requires correction, based on agreed tolerances, visual appearance., • Shade Correction - Carry out colour corrections where a sample is outside tolerance or visually unacceptable and prepare adjusted formulations or recommendations for rework., • Production and Laboratory Link - Act as the day-to-day connection between production and laboratory functions, ensuring colour requirements, test outcomes, and corrective actions are clearly understood and implemented., • Failure Escalation and Reporting - Report colour failures, repeat issues, and unusual findings promptly to the Laboratory Colourist, Laboratory Assistant Manager, and Laboratory Manager, with clear notes on observations., • Works Order Preparation - Prepare and check works orders and related documentation, including confirmation of quantities required for production and timely communication of any changes., • Sample Preparation and Handling - Prepare, label, handle, and retain textile samples for approvals, comparisons, investigations, and production reference., • Instrumental and Visual Evaluation - Use appropriate colour measurement equipment and light cabinets to assess shade accuracy, whilst also applying visual judgement on appearance, tone and coverage of coating. About you • Colour Knowledge - Good understanding of colour matching, shade assessment, and colour correction in a textile, coatings, paint, or similar manufacturing environment., • Hands-on Testing Experience - Practical experience working directly with colour samples, textile substrates, and routine laboratory or production testing., • Technical Awareness - Familiarity with visual and instrumental colour evaluation, including the use of spectrophotometers and light booths., • Industry Background - Experience in textiles, coated fabrics, blinds, paints, coatings, or other colour-controlled manufacturing environments., • Relevant Qualification - Qualification or training in textile technology, colour chemistry, textile coating or a related discipline. To apply, in confidence, please contact James @ TRF