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Assistant Bars Manager - Birmingham Assistant Bars Manager Aston Villa Football Club - Levy UK & Ireland Role Overview As Assistant Bars Manager at Aston Villa Football Club, you will support the Bars Manager in delivering an outstanding matchday and event experience across all bar operations at Villa Park. You will help lead large, diverse teams, uphold Levy's high standards of service and compliance, and play a key role in ensuring the smooth, efficient, and profitable delivery of bar services on matchdays, corporate events, and non-matchday functions. This is an exciting opportunity for a driven hospitality professional looking to take the next step in their leadership journey within one of the UK's most iconic sporting venues. Key ResponsibilitiesOperational Delivery * Support the planning and delivery of all bar operations across matchdays, conferences, events, and private functions. * Assist in ensuring all bars operate efficiently, safely, and in full compliance with licensing laws, food safety, and health & safety standards. * Maintain the cleanliness, presentation, and operational readiness of all bar areas and equipment. Team Leadership * Support the recruitment, onboarding, training, and development of bar supervisors and frontline teams. * Lead by example on event days, motivating teams to deliver exceptional guest experiences. * Assist with the creation of rotas and staffing plans aligned with business needs and labour budgets. Commercial & Service Excellence * Champion Levy's guest-first approach, ensuring consistent delivery of exceptional customer service across all bar areas. * Support revenue growth initiatives including upselling, product promotions, and seasonal activations. * Assist in monitoring performance metrics and customer feedback, helping to identify improvement opportunities. Stock & Compliance * Support stock control processes including ordering, replenishment, deliveries, and waste management. * Ensure accurate record-keeping and assist in maintaining secure, well-organised stockrooms. * Follow all procedures relating to licensing, incident management, and responsible alcohol service. What We're Looking For * Experience in a bar, hospitality, or events role - supervisory or team leader experience is highly desirable. * Strong leadership skills with the ability to motivate and guide teams in a fast-paced environment. * Great organisational and communication abilities, with a proactive approach to challenges. * Good working knowledge of bar operations, stock procedures, licensing regulations, and H&S standards. * Passion for delivering exceptional guest experiences and supporting commercial success. * Flexibility to work evenings, weekends, major events, and all Aston Villa matchdays. What We Offer * A unique opportunity to grow your career within one of the UK's most historic football clubs. * Competitive pay and performance-related incentives. * Uniform and meals while on duty. * Free on-site parking. * Access to staff discounts and wellbeing benefits. * Full training and development opportunities through Levy UK & Ireland and Compass Group. * A supportive, inclusive, and high-performance workplace culture. About Us Aston Villa Football Club is built on tradition, ambition, and excellence. At Levy UK & Ireland - the market leader in sports and entertainment hospitality - we are proud to deliver world-class experiences at Villa Park. From bars to banqueting, our team is driven by passion, innovation, and a commitment to elevating every guest moment. We celebrate diversity and inclusion at every level. Our teams reflect a wealth of backgrounds, experiences, and perspectives - and we believe these differences fuel our success. Every colleague is valued, respected, and empowered to contribute their best. As part of Compass Group UK & Ireland, you'll join a business that makes an impact in over 6,000 venues nationwide. Here, you will have the opportunity to develop your skills, progress your career, and be part of a team where diversity is our strength. Compass Group UK&I is committed to creating an environment where everyone can be themselves, feel valued, and reach their full potential.

Come and join one of the UK's largest providers in Neuro and Mental Healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Ward Manager at our service Hunters Moor in Birmingham. This is an exciting opportunity to join the team, as a Ward Manager within our established specialist team. At Hunters Moor, we provide specialist Level 2 Neurological Rehabilitation and Neurobehavioural services to people aged over 18 in Birmingham. We’re committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible. * This is a nurse qualified post * What you'll be working: 37.625 Hours ( this will include rota'd on call ) Monday - Friday What you'll be doing: Through strong clinical leadership, the Ward Manager will promote excellence in nursing care, maintaining and improving clinical standards. The post holder will ensure that all residents are treated with compassion, dignity, and respect, valuing the diversity of the local community and beyond. They will be highly visible and accessible. The Ward Manager’s key responsibility is to ensure that clinical care is clinically effective, safe, and delivered to the highest standard to their assigned area. Clinical Leadership & Standards Lead the delivery of high-quality, person-centred nursing care, ensuring compliance with ACG standards, clinical governance frameworks, and national regulations. Maintain a visible and accessible leadership presence, supporting colleagues and acting as a role model for professional, safe, and compassionate practice. Work collaboratively with the Matron and MDT to maintain and monitor excellent clinical standards and drive continuous improvement in resident care. Workforce Management & Development Oversee the effective rostering and deployment of nursing colleagues, ensuring safe staffing levels, appropriate skill mix, and responsiveness to service needs and acuity. Manage colleague performance through regular appraisals, performance reviews, and addressing underperformance or attendance issues in a timely, supportive manner. Identify training needs and ensure all mandatory training, clinical competencies, and professional development plans are in place and regularly reviewed. Ensure a supportive learning environment for students and new colleagues, and monitor the quality of placements and mentoring within the clinical area. Safety, Risk & Clinical Governance Ensure a safe and clean care environment through proactive leadership in infection prevention, health and safety, and risk management. Lead or contribute to incident investigations, including root cause analyses, and implement actions to prevent recurrence and promote organisational learning. Promote a culture of safety and openness where colleagues are encouraged to raise concerns, and ensure concerns are acted on through appropriate escalation. Resident Experience & Advocacy Champion dignity, privacy, and respect in all aspects of care, advocating for residents and ensuring their voices influence service delivery and improvement. Establish systems for collecting, reviewing, and responding to resident and family feedback to improve the overall care experience. Lead regular caseload and care reviews with the MDT, ensuring all care plans are up to date, person-centred, and focused on outcomes. Statutory Compliance & Safeguarding Ensure all actions and documentation comply with the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS), including making timely referrals and maintaining accurate records of assessments and best interest decisions. Identify and escalate safeguarding concerns in line with national legislation and ACG policies, and act as a key point of contact in multi-agency safeguarding processes. Ensure colleagues are confident and competent in recognising and responding to issues relating to capacity, consent, and deprivation of liberty. Service Development & Improvement Support and lead service improvement initiatives, participating in development programmes that enhance the quality, efficiency, and responsiveness of care. Work closely with internal and external partners, including NHS bodies and local authorities, to ensure integrated, seamless care and alignment with national targets. Promote innovation in nursing practice and identify opportunities to develop the nursing contribution within the wider service model. Resource & Financial Management Manage nursing resources effectively on a day-to-day basis, including monitoring use of Bank and Agency colleagues and ensuring cost-effective staffing solutions. Act as an authorised signatory for agreed budgets and resource allocation, ensuring value for money while maintaining care quality and safety. What you'll have: • A current NMC Pin registration - RGN, • A legal right to work in the U.K., • At least 3 years post qualification experience, • Strong clinical experience in tracheostomy and neurorehabilitation essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer. What to look forward to: • 25 days plus bank holidays, • Birthday off, • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities, • Reward App giving discounts and savings on your weekly shop, • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice, • A Nest Personal Pension account, • Paid NMC Renewal, • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians, • We recognise outstanding Active Behaviours via the Active Awards programme, • Enhanced Sick & Maternity Pay benefits, • Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know, • ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Health & Safety Officer Fixed Term Contract - 12 months+ Mach have an exciting role for a H+S Officer to join our Birmingham based FMCG client. In this role you will use your expertise and skills to promote high standard HSE in a FMCG manufacturing environment and assist the HSE Manager in the delivery of HSE improvement programmes. Responsibilities; • Working with the HSE Manager, to establish and promote an effective HSE management system, • Work with colleagues to continually improve HSE performance, providing advice and support, • Prepare risk assessments in relation to: Human Factors, COSHH, DSEAR, Manual Handling, Machine Safety, etc;, • Maintain a database ensuring timely completion of actions to reduce risks, • Assist with training and education of teams, • Review method statements and risk assessments provided by organisations, • Lead and co-ordinate HSE training, inspections, audits and incident investigations, • Take part in HSE meetings, train and coach safety representatives, produce tool box talks, briefings and reports for employees Who are we looking for? • Ideally from FMCG / manufacturing / logistics sector, • NEBOSH qualified, • Ability to communicate clearly at all levels, • Keen approach to being in factory and shop floor building relationships with the teams Role • Monday to Friday, • 8.30am-4.30pm, • Company Pension, • 25 days leave plus BH, • Training and Development Mach acts as an employment agency for this vacancy.

Incident and Problem Manager Birmingham – Hybrid (2–3 days a week) £70,000 – £75,000 + Bonus Our client, a global leader in consumer services, is seeking an Incident and Problem Manager to take end-to-end ownership of major incident response and problem management across a complex, global technology landscape. Here you will be managing high-severity incidents, minimising business impact, and driving root cause analysis to prevent recurrence. You’ll need to have experience working in a global environment as the central point of coordination. You’ll need to have previous experience leading processes from end to end and embedding problem management practices. You’ll need proven experience working with offshore support teams and have both excellent communication skills as well as knowledge of ITIL. We’re looking to speak with candidates who possess: • Proven experience within a global environment, • Excellent knowledge of ITIL processes, • Experience leading incident bridges, coordinating cross-functional technical teams, and communicating with senior stakeholders, • Experience working with offshore or distributed support teams, • Excellent communication skills are essential If you meet some of the above requirements, please apply for more information.

Aureos are seeking a Site Manager to work on NGED Substations. The Site Manager is responsible for overseeing the day-to-day operations of a construction site, ensuring that projects are completed on time, within budget, and to the required quality standards. The Site Manager must coordinate between project manager, clerk of works, client and various stakeholders and manage on-site activities efficiently. Key Responsibilities: 1. Site Supervision: • Manage and supervise all site operations, ensuring compliance with project timelines, quality standards, and safety regulations., • Coordinate with subcontractors, suppliers, and other site personnel to ensure smooth workflow and timely execution., • Regularly monitor work progress and resolve issues that arise on-site. 2. Health & Safety Compliance: • Implement and maintain safety protocols and ensure compliance with relevant health and safety regulations on-site., • Conduct regular inductions, team briefs, toolbox talks, and ensure proper use of personal protective equipment (PPE)., • Conduct regular site audits, housekeeping audits, welfare audits, and fire drills., • Investigate and report any safety incidents or near-misses., • Check and record competencies of internal staff and contractors. 3. Project Planning & Scheduling: • Collaborate with the project manager and Clerk of Works to update site work schedules., • Ensure that all resources (manpower, materials, equipment) are available as per the project timeline., • Adjust site work schedules in response to changes in project plans, resource availability, or weather conditions. 4. Quality Assurance & Control: • Work closely with Clerk of works to ensure quality standards are met by contractors., • Ensure that all work on-site meets quality standards as defined by the project specifications., • Conduct inspections of materials and workmanship to verify compliance with technical specifications., • Address any non-conformance issues in a timely manner and take corrective actions where necessary. 5. Communication & Reporting: • Maintain clear communication channels with project stakeholders, including the project manager, subcontractors, clients, and stakeholders., • Provide regular progress reports, including daily logs, to the project manager and other relevant stakeholders., • Attend site meetings, discussing progress, challenges, and solutions. 6. Resource Management: • Oversee the allocation of manpower, equipment, and materials on-site., • Monitor the use of resources to ensure efficiency and avoid wastage., • Work with procurement teams to ensure timely delivery of materials and equipment to the site. 7. Budget & Cost Control: • Work with the project manager to monitor and manage site expenses., • Ensure that site activities are completed within budget and propose cost-saving measures when appropriate., • Assist the project manager with review of subcontractor and supplier invoices for accuracy before submitting them for payment. 8. Problem-Solving & Issue Resolution: • Proactively identify potential challenges on-site and implement solutions to minimize disruption., • Resolve any disputes between workers, subcontractors, or other stakeholders that could affect the project timeline or quality., • Escalate complex issues to the project manager or higher management as necessary. 9. Stakeholder Relations: • Liaise with clients, engineers, architects, and consultants as needed to ensure smooth communication and project alignment., • Act as the primary on-site point of contact for stakeholders during site visits and inspections. 10. Documentation & Record Keeping: • Maintain accurate and up-to-date records of site activities, including daily logs, material deliveries, inspections, and incident reports., • Ensure that all documentation is completed in accordance with organizational standards and regulatory requirements., • Regulatory update on site CDM files, • Draft RAMS as requested by the Project Manager Key Skills • Leadership and Team Management: Ability to lead a team and motivate workers on-site., • Communication: Excellent verbal and written communication skills for effective collaboration with different stakeholders., • Problem-Solving: Strong analytical and problem-solving abilities to handle unexpected challenges., • Attention to Detail: High level of attention to ensure quality and compliance with safety regulations., • Time Management: Effective planning and organisational skills to manage multiple tasks and deadlines., • Technical Knowledge: Understanding of construction processes, materials, and site management software/tools. In return you will receive. • Generous Salary, • 25 days Holiday with the option to buy more, • Pension, • Cycle to work scheme, • Free parking, • Health & wellbeing programme, • Employee benefits portal., • On-site parking, • Private medical insurance, • Referral Scheme Equal Opportunities Aureos are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable

Assistant Bars Manager - Birmingham Assistant Bars Manager Aston Villa Football Club - Levy UK & Ireland Role Overview As Assistant Bars Manager at Aston Villa Football Club, you will support the Bars Manager in delivering an outstanding matchday and event experience across all bar operations at Villa Park. You will help lead large, diverse teams, uphold Levy's high standards of service and compliance, and play a key role in ensuring the smooth, efficient, and profitable delivery of bar services on matchdays, corporate events, and non-matchday functions. This is an exciting opportunity for a driven hospitality professional looking to take the next step in their leadership journey within one of the UK's most iconic sporting venues. Key ResponsibilitiesOperational Delivery * Support the planning and delivery of all bar operations across matchdays, conferences, events, and private functions. * Assist in ensuring all bars operate efficiently, safely, and in full compliance with licensing laws, food safety, and health & safety standards. * Maintain the cleanliness, presentation, and operational readiness of all bar areas and equipment. Team Leadership * Support the recruitment, onboarding, training, and development of bar supervisors and frontline teams. * Lead by example on event days, motivating teams to deliver exceptional guest experiences. * Assist with the creation of rotas and staffing plans aligned with business needs and labour budgets. Commercial & Service Excellence * Champion Levy's guest-first approach, ensuring consistent delivery of exceptional customer service across all bar areas. * Support revenue growth initiatives including upselling, product promotions, and seasonal activations. * Assist in monitoring performance metrics and customer feedback, helping to identify improvement opportunities. Stock & Compliance * Support stock control processes including ordering, replenishment, deliveries, and waste management. * Ensure accurate record-keeping and assist in maintaining secure, well-organised stockrooms. * Follow all procedures relating to licensing, incident management, and responsible alcohol service. What We're Looking For * Experience in a bar, hospitality, or events role - supervisory or team leader experience is highly desirable. * Strong leadership skills with the ability to motivate and guide teams in a fast-paced environment. * Great organisational and communication abilities, with a proactive approach to challenges. * Good working knowledge of bar operations, stock procedures, licensing regulations, and H&S standards. * Passion for delivering exceptional guest experiences and supporting commercial success. * Flexibility to work evenings, weekends, major events, and all Aston Villa matchdays. What We Offer * A unique opportunity to grow your career within one of the UK's most historic football clubs. * Competitive pay and performance-related incentives. * Uniform and meals while on duty. * Free on-site parking. * Access to staff discounts and wellbeing benefits. * Full training and development opportunities through Levy UK & Ireland and Compass Group. * A supportive, inclusive, and high-performance workplace culture. About Us Aston Villa Football Club is built on tradition, ambition, and excellence. At Levy UK & Ireland - the market leader in sports and entertainment hospitality - we are proud to deliver world-class experiences at Villa Park. From bars to banqueting, our team is driven by passion, innovation, and a commitment to elevating every guest moment. We celebrate diversity and inclusion at every level. Our teams reflect a wealth of backgrounds, experiences, and perspectives - and we believe these differences fuel our success. Every colleague is valued, respected, and empowered to contribute their best. As part of Compass Group UK & Ireland, you'll join a business that makes an impact in over 6,000 venues nationwide. Here, you will have the opportunity to develop your skills, progress your career, and be part of a team where diversity is our strength. Compass Group UK&I is committed to creating an environment where everyone can be themselves, feel valued, and reach their full potential.

Come and join one of the UK's largest providers in Neuro and Mental Healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Ward Manager at our service Hunters Moor in Birmingham. This is an exciting opportunity to join the team, as a Ward Manager within our established specialist team. At Hunters Moor, we provide specialist Level 2 Neurological Rehabilitation and Neurobehavioural services to people aged over 18 in Birmingham. Were committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible. * This is a nurse qualified post * What you'll be working: 37.625 Hours ( this will include rota'd on call ) Monday - Friday What you'll be doing: Through strong clinical leadership, the Ward Manager will promote excellence in nursing care, maintaining and improving clinical standards. The post holder will ensure that all residents are treated with compassion, dignity, and respect, valuing the diversity of the local community and beyond. They will be highly visible and accessible. The Ward Managers key responsibility is to ensure that clinical care is clinically effective, safe, and delivered to the highest standard to their assigned area. Clinical Leadership & Standards Lead the delivery of high-quality, person-centred nursing care, ensuring compliance with ACG standards, clinical governance frameworks, and national regulations. Maintain a visible and accessible leadership presence, supporting colleagues and acting as a role model for professional, safe, and compassionate practice. Work collaboratively with the Matron and MDT to maintain and monitor excellent clinical standards and drive continuous improvement in resident care. Workforce Management & Development Oversee the effective rostering and deployment of nursing colleagues, ensuring safe staffing levels, appropriate skill mix, and responsiveness to service needs and acuity. Manage colleague performance through regular appraisals, performance reviews, and addressing underperformance or attendance issues in a timely, supportive manner. Identify training needs and ensure all mandatory training, clinical competencies, and professional development plans are in place and regularly reviewed. Ensure a supportive learning environment for students and new colleagues, and monitor the quality of placements and mentoring within the clinical area. Safety, Risk & Clinical Governance Ensure a safe and clean care environment through proactive leadership in infection prevention, health and safety, and risk management. Lead or contribute to incident investigations, including root cause analyses, and implement actions to prevent recurrence and promote organisational learning. Promote a culture of safety and openness where colleagues are encouraged to raise concerns, and ensure concerns are acted on through appropriate escalation. Resident Experience & Advocacy Champion dignity, privacy, and respect in all aspects of care, advocating for residents and ensuring their voices influence service delivery and improvement. Establish systems for collecting, reviewing, and responding to resident and family feedback to improve the overall care experience. Lead regular caseload and care reviews with the MDT, ensuring all care plans are up to date, person-centred, and focused on outcomes. Statutory Compliance & Safeguarding Ensure all actions and documentation comply with the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS), including making timely referrals and maintaining accurate records of assessments and best interest decisions. Identify and escalate safeguarding concerns in line with national legislation and ACG policies, and act as a key point of contact in multi-agency safeguarding processes. Ensure colleagues are confident and competent in recognising and responding to issues relating to capacity, consent, and deprivation of liberty. Service Development & Improvement Support and lead service improvement initiatives, participating in development programmes that enhance the quality, efficiency, and responsiveness of care. Work closely with internal and external partners, including NHS bodies and local authorities, to ensure integrated, seamless care and alignment with national targets. Promote innovation in nursing practice and identify opportunities to develop the nursing contribution within the wider service model. Resource & Financial Management Manage nursing resources effectively on a day-to-day basis, including monitoring use of Bank and Agency colleagues and ensuring cost-effective staffing solutions. Act as an authorised signatory for agreed budgets and resource allocation, ensuring value for money while maintaining care quality and safety. What you'll have: • A current NMC Pin registration - RGN, • A legal right to work in the U.K., • At least 3 years post qualification experience, • Strong clinical experience in tracheostomy and neurorehabilitation essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer. What to look forward to: • 25 days plus bank holidays, • Birthday off, • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities, • Reward App giving discounts and savings on your weekly shop, • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice, • A Nest Personal Pension account, • Paid NMC Renewal, • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians, • We recognise outstanding Active Behaviours via the Active Awards programme, • Enhanced Sick & Maternity Pay benefits, • Refer a Friend Scheme and earn yourself up to 1500 for Nurses, Therapists & Doctors, 500 all other roles, by recommending someone you know, • and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Residential Support Worker – Children’s Home (Specialist High-Support Package) Job Type: Full-time / Part-time Salary: £25,000 – £37,000 per annum (dependent on experience) Shift Pattern: 12-hour shifts | Waking days | Waking nights | 24/7 rota (including weekends and bank holidays) Location: Torquay, Devon DBS: Enhanced DBS (including children and adult barred list) required About the Role We are recruiting committed, emotionally resilient Residential Support Workers to join our specialist children’s home team in Torquay. You will support a young person with a history of significant trauma, neurodevelopmental needs (including ADHD and communication difficulties), and complex behaviours which may include dysregulation, heightened emotional distress, and absconding risk. This is not a routine residential role. It is a high-support, safeguarding-led placement requiring outstanding practice, consistent boundaries, calm decision-making, and a strong understanding of trauma-informed care. You will work within structured plans and risk management strategies, supporting the child to achieve safety, stability, and progress, whilst delivering care that meets the Children’s Homes Regulations 2015 and the Quality Standards. What You Will Do As a Residential Support Worker, you will: • Provide high-quality, child-centred care that promotes safety, wellbeing, and emotional stability, • Build and maintain safe, trusting, professional relationships through consistency and positive engagement, • Deliver daily routines including education support, appointments, activities, meals, personal care, and bedtime structure, • Implement behaviour support and safeguarding plans, using proactive strategies, de-escalation, and clear boundaries, • Respond to incidents safely and lawfully, including managing heightened risk behaviours when required, • Work to reduce absconding risk through active supervision, planning, and professional vigilance, • Complete accurate and timely documentation, including daily logs, incident reports, safeguarding records, and detailed handovers, • Support the wider team and Registered Manager to deliver high standards of care, consistency, and accountability, • Engage professionally with external stakeholders including Social Workers, clinicians, educators, and care coordinators Who We Are Looking For We are looking for individuals who can deliver consistent safeguarding practice, not simply “turn up and support”. Essential Criteria • A genuine commitment to safeguarding and improving outcomes for children and young people, • Ability to remain calm, confident, and professional during emotionally charged or challenging situations, • Strong communication skills, including the ability to explain boundaries clearly and deliver structured support, • Emotional resilience and maturity, including the ability to reflect, learn, and accept direction, • Understanding of professional boundaries and the importance of consistency across a team, • Willingness to work a full rota, including waking nights, weekends, and bank holidays, • Ability to follow policies, risk assessments, and care plans without improvising boundaries Desirable Criteria • Experience supporting children with trauma, ADHD, attachment needs, exploitation risk, or high-risk behaviours, • Experience working in residential care, secure settings, CAMHS environments, youth justice, or crisis support, • Training in behaviour support / de-escalation / PMVA (or willingness to complete immediately), • Level 3 Diploma in Residential Childcare (or willingness to enrol within the required timeframe), • Confidence with detailed documentation and accountability (incident recording, safeguarding updates, daily notes) What We Offer • A structured induction and onboarding programme, • Specialist training (trauma-informed practice, behaviour support, safeguarding, de-escalation and risk management), • Regular reflective supervision and professional development, • Strong leadership, team support, and clear shift structures, • Opportunities to progress and gain qualifications, • A meaningful role supporting a young person to experience safety, stability, and positive outcomes Safeguarding and Safer Recruitment ___ is fully committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to: • Enhanced DBS (including barred list), • References and employment history checks, • Right to work verification, • Safer recruitment processes and probationary monitoring, • Ongoing training and quality assurance Apply Now If you are passionate about safeguarding, confident working with trauma and complex need, and ready to be part of a disciplined, high-performing residential care team, we would welcome your application. This role is suitable only for candidates who can apply training in real-world situations, work within strict safeguarding plans, and remain professionally focused throughout every shift. Consistency, vigilance, and lawful practice are essential. Apply today and make a life-changing difference.

Muve Healthcare is scaling care delivery across the UK. The Head of L&D owns the end-to-end learning strategy that keeps our services safe, compliant, confident, and consistently excellent—from onboarding and mandatory training to leadership development and specialist pathways. This is a hands-on leadership role: you’ll set the strategy, build modern learning systems, and get training delivered in the real world (shift patterns, mixed digital confidence, multi-site pressure, urgent compliance needs). You’ll lead a team of 3 and work tightly with Operations, Quality, HR, and Registered Managers. What success looks like (12 months) • Services maintain strong training compliance and are inspection-ready as standard (not as a panic exercise)., • Onboarding is faster, consistent, and produces staff who are competent and retained., • Clear capability frameworks exist for: Care Staff → Senior → Team Leader → Deputy → Registered Manager., • Muve has a repeatable model for developing and promoting great leaders., • Training is measured by impact (competence, incidents, retention), not just completion. Key responsibilities 1. L&D strategy for residential care • Create and deliver the L&D strategy aligned to Muve’s growth plans and quality standards., • Build a structured learning ecosystem across: onboarding, mandatory training, role-based competence, leadership, specialist care pathways., • Ensure learning supports safe, person-centred care and consistent practice across homes. 2. Training compliance and inspection readiness • Own training compliance performance (mandatory/renewals/overdue actions) across all services., • Ensure training records, evidence, and competence sign-off are audit-ready for internal governance and external scrutiny (e.g., CQC expectations)., • Develop a clear “training governance” process: reporting, escalation, corrective actions, and service support. 3. Onboarding & early competence • Design and continuously improve a best-in-class onboarding journey:, • pre-start learning + induction, • shadowing and buddy frameworks, • competence checklists and sign-offs, • Reduce time-to-competence while improving retention and quality. 4. Leadership development for managers and seniors • Build development programmes for:, • Senior Carers / Team Leaders, • Deputies, • Registered Managers (including new manager transitions), • Embed practical management skills: supervision, performance, rota leadership, incident learning, culture, safeguarding, quality fundamentals. 5. Learning design & delivery (digital + in-person) • Oversee content creation and delivery methods (blended learning that actually works in care settings)., • Maintain and optimise the LMS (or select and implement one if needed)., • Ensure training is accessible, inclusive, and suitable for varied learning needs and language levels. 6. Competency frameworks and specialist pathways • Define role-specific competency frameworks with Operations/Quality (what “good” looks like in practice)., • Build specialist pathways aligned to your service mix (e.g., dementia, learning disabilities, complex needs, behaviours that challenge, medication competence)., • Ensure assessors and managers are equipped to sign off competence confidently. 7. Performance, reporting, and continuous improvement • Track and report learning KPIs at exec and service level., • Use data to identify risk, target interventions, and demonstrate impact., • Run regular training audits and follow through on corrective actions. 8. Team leadership • Lead, coach, and develop a team of 3—clear objectives, strong delivery rhythm, high standards., • Build strong working relationships with Registered Managers: supportive, credible, and firm on standards. Key stakeholders • Director of Operations / People / Quality, • Registered Managers, Deputies, Seniors, • Compliance/Clinical Governance (as applicable), • HR/Recruitment/Onboarding teams, • External providers and awarding bodies (where used)

Incident and Problem Manager Birmingham - Hybrid (2 - 3 days a week) £70,000 - £75,000 + Bonus Our client is a global leader in consumer services, they are looking for an Incident and Problem Manager to take ownership of major incident response and problem management across a complex,

JOB DESCRIPTION- SPM BUOY MAINTENANCE SUPERINTENDENT SPM PROJECT BASIC FUNCTION • Oversee the maintenance and operational integrity of Buoy Systems used in the Single Point Mooring (SPM)Project., • Identify and address maintenance needs promptly and conduct regular inspections and assessments of buoy conditions. RESPONSIBILITIES • Develop and implement maintenance schedules for buoy systems to ensure optimal performance and reliability., • Manage all diving and ROV operations and interventions, ensuring safety and efficiency throughout and assign tasks and manage resources effectively to meet project timelines., • Oversee the management of spare parts and logistical contingencies to ensure timely availability and support for operations., • Supervise the management of floating and subsea hose replacement, as well as the planned and unplanned maintenance and repairs of SPM (Single Point Mooring) systems., • Manage tanker vetting, mooring, loading, and unmooring operations to ensure safe and effective vessel handling., • Liaise with project managers, contractors, and regulatory authorities to coordinate maintenance activities and address concerns and provide regular updates on maintenance progress and project timelines., • Develop and implement contractual documentation and operational procedures to ensure compliance and efficiency, while maintaining accurate records of maintenance, inspections, and repairs. Prepare and present reports on buoy performance and maintenance status to management., • Provide expert guidance on buoy systems and maintenance procedures and collaborate with engineering teams to resolve technical issues and improve operational efficiency., • Assisting Project Manager during annual audits, in developing and monitoring maintenance budgets, ensuring cost-effective operations and to identify and implement strategies for reducing maintenance costs without compromising quality., • Identify training needs and facilitate ongoing professional development for maintenance personnel to enhance skills and knowledge in buoy operations and safety practices. KEY PERFORMANCE INDICATORS • The ability to effectively assist with the relationship between marine and project personnel., • Able to communicate effectively and articulately at all levels., • Excellent ability to implement and monitor planned maintenance of electronic equipment., • Excellent ability to provide remedial actions to outages affecting Mechanical Electrical, Instrumentation, HVAC, Telecom, Pedestal Crane, Control room team, HSE & Stores) maintenance team to ensure that all maintenance is correctly ., • Consumables/ inventory optimized., • Motivates electrical staff to comply with HSE and SMS objectives and requirements. KNOWLEDGE, SKILLS & ABILITY REQUIRED • Microsoft Office (Word, Excel) mandatory, Microsoft Project and Auto Cad., • Extensive knowledge and experience in relevant marine and offshore legislations,, • Inspection standards, class rules requirements, and industry codes., • Excellent communication and influencing skills at all levels of the organization., • Positive and solution-focused attitude with a clear goal-based approach to problem- solving., • Certification from a recognized commercial diving school (e.g., ADCI, IMCA) to demonstrate competency in underwater operations., • Valid diving medical certificate to ensure fitness for underwater work., • Strong negotiation, analytical and problem-solving skills., • Reinforce and strengthen the HSE culture at every opportunity in operations and projects., • Promote correct HSE behaviors’ through personal example. Take action upon any health, safety and environmental matter brought to their notice, and report to their Manager on any matter, which they are unable to rectify., • Monitoring and evaluating emergency drills to ensure procedure is in place for emergency and incident situation., • Ensure that the workforce under their control are adequately trained, competent and authorized for the operations, which they are required to perform, and kept informed of all relevant information to ensure their health and safety. Carry out appropriate induction training., • Ensure a safe working environment for employees under their control. Assist in all safety inspections to ensure that the workplace is maintained in a safe and tidy condition. Ensure as far as is reasonably practicable that the work place is kept free of potential hazards., • Ensure that risk assessments are carried out. Evaluate processes and activities for the presence of hazards. Assess record and control the subsequent risk to a tolerable level., • Conform with the emergency procedures applicable to their place of work. Ensure that the workforce is aware of, and understands, the emergency procedures., • Facilitate effective two-way communication with the workforce on HSE issues. Conduct Toolbox Talks and Pre-Job Safety Meetings. Attend HSE Meetings and ensure workforce participation., • Ensure all safety devices provided are utilized and maintained, protective equipment is worn, safety rules are observed, and safe-working practices applied. Ensure correct equipment usage, inspection and effective maintenance., • Report and investigate all accidents and dangerous occurrences, including environmental incidents in the area of responsibility., • Ensure that operations are conducted in compliance with health, safety and environmental legislation and Company policy, plans and procedures. Ensure workers under their control are kept informed of all relevant information to ensure their Health and Safety, and the protection of the Environment. HSE AUTHORITY • Having full authority to stop any unsafe work that may harm the health of personnel, cause injury to personnel or damage the environment. EXPERIENCE AND EDUCATION • Bachelor’s degree in mechanical engineering., • Valid Medical Certificate., • Relevant 10 years’ experience in same filed.

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to take a customer-led approach across our operations, striving to serve our customers with a seamless experience no matter what facility or region they are in. Finding the right solutions for our customers starts with finding the right people for Colt DCS. We believe in creating a healthy, learning environment for our employees to flourish. Our vision: to be the most customer-centric data centre provider. About the Role Reporting to the Senior Problem Manager and working remotely, you will be responsible for identifying, analysing, and supporting the resolution of issues predominantly related to data centre Mechanical and Electrical (M&E) equipment / services. Your purpose will be to minimise business impact and prevent future incidents across all of our sites in Europe, India and Japan. In practice, this means you'll use your knowledge of M&E equipment / systems / services in working closely with cross-functional teams to investigate root causes, implement corrective actions, and drive continuous improvement in DCS service delivery. This may also include working with or presenting to DCS customers and/or suppliers. In summary, you'll be managing the lifecycle of infrastructure Problem tickets across our DCS estate. This will include proactive work to analyse historic issue data, using that to deliver comprehensive recommendations to help mitigate these arising in future where possible. About you As you'll be investigating, analysing and reporting on a range of infrastructure related issues, you'll need a proven track record in managing incidents and problems associated with critical mechanical and electrical systems (for example, power distribution, cooling, UPS). It is therefore likely that your experience will include working in environments such as data centres or other large scale infrastructure, and be supported by facilities related qualifications (ie Uptime Institute or electrical / HVAC certifications). Within this, you'll have the ability to understand how to get to the root cause of infrastructure related problems, alongside analysis capability serving to identify trends and make data-driven recommendations. All of this will be underpinned by your strong communication skills and the ability to help technical and non-technical audiences understand issues and how best to resolve them. What we offer We offer skill development, learning pathways and accreditation to help our people perform at their best, regardless of role and location. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt DCS recognises the importance of a work-life balance. These are just some of the reasons why Colt DCS is recognised as Great Place to Work Certified UK. The Role in More Detail Key Responsibilities • Risk Identification/Problem Identification and Analysis o Investigate and analyse incidents to determine root causes (RCA) and patterns. o Proactively identify recurring issues through trend analysis, with a specific focus on building monitoring systems (BMS) data analysis. o Risk assessment of non-standard Changes. • Resolution and Mitigation: o Ensure timely resolution and closure of problem tickets. o Identify permanent solutions for recurring incidents. o Ensure timely escalation of critical issues and coordinate resolution efforts across teams. • Documentation and Reporting: o Maintain comprehensive documentation of problems, their resolutions, and preventive measures. o Prepare detailed RCA reports and graphs to support the technical explanation of a Problem o Keep documentation for problem management accurate and current. • Continuous Improvement: o Prepare presentations on Problem management metrics, trends, and improvements. o Proactively identify opportunities to enhance service reliability and efficiency. o Participate in problem management initiatives and projects to drive continuous improvement. o Deliver internal technical training in areas of expertise. • Collaboration and Communication: o Collaborate with stakeholders to gather information and perform thorough problem diagnostics. o Join and document problem review meetings, providing regular updates. o Actively participate in Monthly Executive Reviews and other key meetings, lead the meeting if required. o Work with cross-functional teams to implement corrective actions and drive improvement. o Support and oversee the onboarding process for new sites, representing Service Operations, with particular focus on ensuring documentation is available and accurate and “snags” are captured. Requirements • Hands-on knowledge of Mechanical & Electrical (M&E) systems and Data Centre infrastructure., • Proven experience in problem management or incident management within a complex DC environment., • Experience with monitoring systems and ability to analyse monitoring data to detect and pin point issues., • Strong analytical skills with the ability to analyse data, identify trends, and make data-driven decisions., • Excellent documentation and reporting in English., • Knowledge of IT and Networking concepts., • Knowledge and experience with at least one of common RCA methods (5-Whys, Fishbone Diagram, Fault Tree Analysis, Pareto Analysis), • ITIL certification or knowledge of ITIL framework practices. Note that for this role, there will be a need to travel to site locations when required, in addition to a small number of trips to our offices annually for face-to-face team meetings.

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