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Job Title\n\nTechnical Services Manager\n\nRole Purpose\n\n The Technical Services Manager is responsible for the safe, reliable, compliant, and customer‑focused operation of building engineering systems and associated building fabric within a shopping centre environment. The role focuses on technical assurance, operational performance, asset condition, and service continuity for both critical and non‑critical assets that support a safe, attractive, and fully operational retail destination.\n \nActing as the senior technical authority on site, the postholder ensures that mechanical, electrical, life safety, and building fabric elements operate in line with statutory obligations, manufacturer requirements, landlord standards, and agreed service levels, while supporting continuous improvement, resilience, and positive occupier and visitor experience.\n \nThis role is deliberately non‑financial in nature and does not include budget ownership, service charge management, or commercial financial accountability.\n\nKey Responsibilities\n\nTechnical & Operational Leadership\n\nProvide day‑to‑day technical leadership for mechanical, electrical, life safety, and associated building systems across the shopping centre.\nAct as the primary technical escalation point for complex plant failures, system alarms, fabric defects, and abnormal operating conditions.\nEnsure all plant, equipment, and fabric elements are operated and maintained within design parameters, statutory requirements, and manufacturer specifications.\nMaintain oversight of critical systems including HV/LV, UPS, generators, BMS, fire systems, security interfaces, HVAC, and public‑facing infrastructure.\n\nCompliance, Assurance & Safety\n\nEnsure full statutory compliance across all engineering and fabric‑related activities, including health & safety, fire safety, accessibility, and environmental requirements.\nImplement and maintain safe systems of work, permits, risk assessments, and method statements for engineering and fabric works.\nEnsure engineering and fabric documentation, O&M manuals, drawings, inspection records, and certification are accurate, current, and readily available.\nCarry out regular audits, inspections, and technical reviews of plant rooms, back‑of‑house areas, service corridors, roofs, and public areas to identify risk and drive corrective actions.\n\nPlanned & Reactive Maintenance\n\nOversee delivery of planned preventative maintenance (PPM) and reactive works for engineering systems and building fabric to ensure asset reliability, safety, and presentation.\nReview maintenance trends, asset condition, and defect data to support proactive and condition‑based maintenance approaches.\nEnsure incidents, defects, alarms, and fabric failures are investigated, recorded, prioritised, and resolved effectively.\nSupport the development, testing, and continuous improvement of operating procedures and emergency response plans relevant to a live retail environment.\n\nBuilding Fabric Management\n\nProvide management and technical oversight of building fabric elements including roofs, façades, glazing, floors, walls, doors, loading bays, malls, service yards, and landlord areas.\nCoordinate fabric inspections and surveys, ensuring defects are identified early and managed in line with risk and operational impact.\nOversee reactive and planned fabric repairs, ensuring works are completed safely, to an appropriate standard, and with minimal disruption to trading.\nEnsure fabric works comply with statutory requirements, fire strategy, accessibility standards, and landlord design principles.\nMaintain close coordination between fabric and M&E activities to ensure holistic asset performance.\n\nTeam & Contractor Management\n\nProvide direct leadership and technical guidance to site engineering teams, including shift and day engineers.\nCoordinate daily workloads, task prioritisation, and operational coverage to maintain service continuity during trading hours and out‑of‑hours periods.\nDirect and supervise contractors and specialist service partners undertaking engineering or fabric works, ensuring compliance with site rules, permits, and safe working practices.\nIdentify training needs and support the development of technical and safety competence within the site team.\n\nRetail Environment & Stakeholder Support\n\nSupport the safe operation of the shopping centre during trading hours, events, peak periods, and seasonal activities.\nProvide technical support and assurance to centre management, retailers, and operational stakeholders regarding engineering and fabric matters.\nCoordinate works planning to minimise disruption to retailers, customers, and centre operations.\nSupport incident response in public areas, ensuring safety, communication, and swift technical resolution.\n\nReporting & Communication\n\nProduce clear technical and fabric condition reports covering incidents, compliance status, asset condition, and operational risk.\nMaintain accurate shift logs, inspection records, and incident reports.\nCommunicate engineering and fabric risks, defects, and improvement opportunities to senior stakeholders in a timely and professional manner.\nProvide authoritative technical input to support occupier engagement and landlord assurance.\n\nProjects & Change Support\n\nProvide technical and fabric input into small works, refurbishments, asset replacements, and minor modifications.\nSupport commissioning, handover, and integration of new or modified plant and fabric elements.\nWork collaboratively with project and centre management teams to resolve technical, safety, and operational challenges.\n\nInterfaces\n\nSite engineering teams and supervisors\nBuilding fabric contractors and specialist service providers\nShopping centre management teams\nRetailers and occupiers (as required)\nHealth & Safety and Fire Safety representatives\nClient and operational stakeholders\nProject and transition teams\n\nSkills & Experience\n\nEssential\n\nRecognised apprenticeship or equivalent qualification in mechanical or electrical engineering.\nStrong experience working with business‑critical building services systems in a live operational environment.\nDemonstrable experience overseeing or coordinating building fabric maintenance and repairs.\nProven ability to lead engineering teams and manage contractors on a complex site.\nSound knowledge of statutory compliance, health & safety legislation, fire safety, and safe systems of work.\nAbility to interpret technical data, drawings, and system documentation.\nStrong organisational, communication, and problem‑solving skills.\nComputer literate with the ability to produce clear technical and condition reports.\n\nDesirable\n\nAuthorised Person status for HV or other critical systems.\nFormal Health & Safety qualification (e.g. IOSH, NEBOSH).\nExperience working within a shopping centre, retail, or other customer‑facing environment.\nExperience supporting refurbishments or fabric improvement works in occupied buildings.\n\nPersonal Attributes\n\nProactive and methodical approach to technical and fabric risk management.\nCalm and decisive under pressure, particularly during incidents affecting public areas.\nStrong attention to detail with a focus on safety, compliance, and presentation.\nCollaborative team player with the confidence to challenge unsafe or non‑compliant practices.\n\nScope & Accountability\n\nAccountable for technical performance, safety, compliance, and condition of site engineering systems and building fabric.\nLine management responsibility for site engineering staff and day‑to‑day oversight of engineering and fabric contractors.\nNo direct responsibility for financial management, budgets, or service charge control

An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge.\nCommutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes\nSalary: £28,000 - £33,000 p.a.\nSuitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line Support), Help Desk Support Technician\nThe Role\nReporting into the IT Manager you will have the following duties:\n- Incident and request management – logging and tracking user issues ensuring all incidents are assigned with the correct priority.\n- Technical support – resolve common IT issues with hardware, software and network connectivity.\n- User access management – The creation and deletion of user accounts.\nThe Person\nEducated to a minimum of CompTIA level you will have the following experience:\n- A basic understanding of IT concepts with a willingness to develop deeper technical competence.\n- Proven ability to own tasks and see them through to completion.\n- Willingness to travel between your main site in the North West to the sister plant in the West Midlands.\nTo apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details

HSE Advisor - Food Manufacturing\n\nLiverpool\n\n£35,000 - £40,000 + Excellent Private Pension + 25 Days Holiday + Funded Training \n\nAre you an aspiring Health & Safety professional looking to build a career in the Manufacturing sector with an expanding international business that can provide specialised and tailored training, including support with obtaining NEBOSH certification?\n\nThis growing Food Manufacturing company specialises in b2b ingredients and operates several sites across the UK, including a historic facility in Liverpool employing over 200 people and producing over 20,000 tonnes of goods annually.\n\nAs the site's HSE Advisor, you will be working closely with the UK HSE Manager to oversee compliance, carry out inspections & audits, investigate issues, maintain relevant documentation and drive long-term improvements through corrective action and staff engagement.\n\nThe ideal candidate will have some previous experience in a Health & Safety role, preferably in a Manufacturing environment, and will have a relevant qualification such as IOSH or NEBOSH. For the right person, however, training will be provided to gain the NEBOSH General Certificate within the first 12 months.\n\nIf you're looking to join a complex and growing Manufacturing site where you can rapidly develop your career as a Health & Safety professional, or if you're interested in breaking into the Food Manufacturing sector, this is the perfect opportunity to do so!\n\nKey responsibilities:\n\nProviding day-to-day HSE support, offering guidance and acting as main contact for queries\nAssisting with risk assessments, hazard identification, and driving corrective actions\nCarrying out inspections & audits, and ensuring compliance to HSE standards & regulations\nSupporting incident reporting, record keeping, and investigations to improve safety\nDelivering training, overseeing contractor compliance and workforce engagement to strengthen site safety culture \n\nIdeal candidates will have:\n\nPrevious experience in a Health & Safety role - preferably in a Manufacturing environment although this is not essential\nRelevant H&S qualifications such as IOSH or NEBOSH, or confident in gaining the NEBOSH General Certificate within the first 12 months\nA positive can-do attitude and possessing an appetite for self-development \n\nReady to take the next step in your career as a Health & Safety specialist? Apply today by clicking the link or emailing your CV \n\nHSE Advisor, Health & Safety Advisor, Health and Safety Advisor, Health & Safety, H&S, HSE, EHS, QHSE, SHEQ, HSEQ, Manufacturing, Food Manufacturing, FMCG, Food, Industrial, Production, Liverpool, Merseyside, Warrington, St Helens, Birkenhead, North West England

We are seeking an experienced Interim ITIL Incident & Problem Manager to lead major incident response, define best‑practice, and drive measurable improvements in service resilience across a complex enterprise technology environment.\nThis is a high‑impact role for a delivery‑focused contractor who can operate hands‑on, influence senior stakeholders, and embed sustainable improvements in Incident and Problem Management.Client Details\n\nMichael Page Technology are proud to be partnered exclusively with a large, complex UK-based organisation operating mission‑critical technology services, currently investing in the maturity and resilience of its IT Operations and Service Management function.\nThe organisation runs a diverse, enterprise‑scale technology estate and is seeking specialist contract expertise to deliver measurable improvements in incident response, service stability, and operational performance.Description\n\nAs the Interim ITIL Incident & Problem Manager, you will define and deliver strategy and roadmap, aligned to enterprise service management objectives.\nYou will design, implement, and continually optimise end‑to‑end Incident Management processes, including incident detection and alerting, prioritisation, categorisation, and triage.\nRegular stakeholder communication will be a central aspect of the role, with you managing relationships with the wider Technology team, and senior leaders across the organisation.\nIn terms of this, you will act as the central authority for Incident and Problem Management, engaging service owners, support teams, senior stakeholders, and third‑party suppliers to drive rapid resolution and improvement.\nYou will have significant impact upon Incident lifecycle governance, evidence capture, and transition into Problem Management.\nThis transition will focus on designing and embedding a robust Problem Management framework, ensuring high‑quality root cause analysis (RCA).\nYou'll ensure that actions are owned, tracked, and delivered, and that lessons learned are embedded across services. \n\nIn addition you will lead Major Incident Management for P1 and P2 incidents, coordinating technical triage, engaging resolver teams, and driving incidents to resolution.\nYou will provide clear, confident communications to senior stakeholders during and after major incidents, and produce actionable operational reporting and KPIs, evidencing service performance and improvement.\nTeamwork will be key, as you will collaborate with service owners to identify systemic issues and prioritise service maturity improvements.\nFrom a vendor management perspective, you will manage and coordinate third‑party suppliers and technology partners during incidents and problems.\nYou will bring ideas to the table, driving opportunities for automation in incident detection, response, and resolution.Profile\n\nAs the successful candidate for the Interim ITIL Incident & Problem Manager role, you should have:\n\nProven experience (3-5+ years) delivering enterprise‑level Incident and Problem Management within complex environments in an interim capacity.\nStrong background in Major Incident Management, with excellent stakeholder engagement ability.\nITIL v3 or v4 certified (Incident & Problem Management).\nExperience working with Service Management tooling, ideally Jira Service Management and/or ServiceNow.\nAbility to translate complex technical issues into clear, business‑focused messaging.\nComfortable operating in environments that span IT, OT, and automation.\nOutcomes‑focused, pragmatic, and able to challenge the status quo constructively.\nYou will be based local to Liverpool, given the requirement of being based 5 days per week on-site.Job Offer\n\n£500 - £600 per day.\nOutside IR35.\n6 Month Contract (Likely Extension)

Duty Fleet Manager | Liverpool | Contract\n\nThe Opportunity –\n\nFord & Stanley are supporting a rolling stock client with the recruitment of a Duty Fleet Manager \n\nThis is a safety‑critical, frontline operational role focused on managing fleet faults and incidents in real time. You will act as the crucial link between Control, Fleet Engineering, and external stakeholders, ensuring defective units are managed safely, efficiently, and with minimal impact to the service.\n\nThe role suits someone comfortable operating in a high‑pressure control or operational environment, making sound decisions and maintaining clear communication when it matters most.\n\nResponsibilities –\n\nAct as the Duty Fleet focal point within the MEC, managing fleet defects and incidents as they arise\nAssess and coordinate the safe mitigation, withdrawal, or rotation of defects\nMonitor real‑time fleet condition data to identify and manage emerging faults\nEnsure all defects are correctly logged, documented, and progressed through fleet systems\nAttend nightly production meetings, confirming unit availability and authorised concessions\nMaintain clear shift logs and structured handovers for the oncoming Duty Fleet Manager\nEnsure safety‑critical defects and incidents are escalated and managed in line with industry standards\nSupport incident investigation by providing accurate, timely operational information\nMonitor fleet availability, unit diagrams, and daily service delivery requirements\n\nThe Candidate –\n\nEssential –\n\nExperience working in a rail operational, fleet, engineering, or control environment\nProven ability to operate calmly and effectively in high‑pressure, real‑time situations\nStrong understanding of safety‑critical working and compliance within rail or similar industries\nConfident communicator, able to engage with Control, engineering teams, and external maintainers\nHighly organised, with strong attention to detail in reporting and documentation\nComfortable working shifts, including nights and weekends\n\nDesirable –\n\nBackground in fleet engineering, rolling stock, control room operations, or technical operations\nExperience working with fault management, incident logs, or fleet performance systems\nKnowledge of rail systems, standards\nIOSH or similar safety qualification\n\nLocation –\n\nLiverpool\n\nWorking Pattern –\n\nShift‑based role, including nights aligned to operational requirements\n\nContract –\n\ninitial 6 months\n\nAbout Ford & Stanley –\n\nFord & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness.\n\nWe support our clients in their most challenging business areas – recruiting, developing and retaining the best talent from shop floor to boardroom.\n\nFord & Stanley TalentWise – Business specialising in blue‑collar trade & technical services – permanent and temporary.\n\nFord & Stanley Recruitment – Business specialising in white‑collar recruitment across specialist verticals including Rail Engineering, Civils & Infrastructure, Digital, Manufacturing, Supply Chain & Logistics.\n\nFord & Stanley Executive Search – Executive Search and Interim solutions across the UK, Europe, North America, and the Middle East.\n\nFord & Stanley Genius Performance – Accelerating performance through coaching, training, and leadership development.\n\nFord & Stanley Talent Services Group Ltd are a Disability Confident employer and are committed to equal opportunities for all

HSE Supervisor – Renewables & Batteries (UK & Ireland) Hybrid working | Flexible location | Permanent At ENGIE, every role plays a part in accelerating the energy transition. Across the UK and Ireland, we develop and operate renewable and flexible energy assets including solar, wind and battery storage, supporting the move to a low‑carbon future. We have 3 core areas of expertise: renewable energy, flexibility and clients. We produce renewable electricity from the sun, from onshore and offshore wind and green gas from our biomethane plants. We are the UK’s largest provider of highly flexible energy storage, both for electricity and gas We’re now looking for an HSE Supervisor to support our growing Renewables & Batteries portfolio, helping to ensure the highest standards of Health, Safety and Environment across both operational assets and projects under construction. The Role Reporting to the Senior Asset Manager – Renewables & Batteries, you’ll play a key role in overseeing HSE performance across the UK and Ireland. You’ll work closely with asset managers, project and construction teams, and ENGIE’s central HSE function, acting as a point of contact for HSE matters and supporting a strong, positive safety culture across the business. This is a varied role offering exposure across development, construction and operational phases of renewable energy assets. What You’ll Be Doing • Overseeing Health, Safety and Environmental performance across operational renewable and battery assets, • Providing HSE oversight and guidance to projects under construction, • Supporting compliance with ENGIE HSE standards, group guidelines and construction contracts, • Advising Business Development and Project teams on CDM 2015 Regulations and equivalent regulations in the Republic of Ireland, • Carrying out site audits, inspections and producing HSE reports, • Supporting ISO accreditations, due diligence activities and incident investigations, • Working closely with internal and external stakeholders to drive continuous improvement What We’re Looking For Essential • Experience supporting wind, solar and/or battery energy storage assets in construction and operation, • Strong working knowledge of UK Health & Safety legislation, principles and best practice, • Experience in a Health and Safety role within construction and/or process industries, • Experience implementing CDM Regulations (UK) and equivalent regulations in Ireland, • An accredited professional Health & Safety qualification Desirable • Experience with Wind Turbine Safety Rules (WTSR), • A recognised Fire Risk Assessor qualification What We’ll Offer You We support flexible working while recognising the value of coming together for collaboration and on‑site support. • Contract type: Permanent, • Location: Flexible, • Working pattern: Hybrid – 2 days per week in the office or on site, 3 days working from home, • Salary: Dependent on experience, • Bonus: Annual bonus Benefits include: • Pension contributions up to 12%, • Life assurance, • Company share scheme, • 28 days’ annual leave, plus bank holidays, • Private medical, health and dental care, • Ride to Work scheme, • Employee Assistance Programme, • A positive work‑life balance supported by hybrid working, • An inclusive culture where everyone can express and develop their potential, • Three paid volunteering days per year to support local communities Our Commitment At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are. Join us and be part of the adventure of the century! ENGIE is an equal opportunity employer. We are committed to creating an inclusive workplace where everyone is respected, valued, and able to thrive. We welcome applications from all backgrounds, regardless of age, gender, disability, ethnicity, religion, sexual orientation or any other characteristic. If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to support you to ensure a fair and comfortable experience.

Location: London (hybrid) Level: Director Reporting to: VP of Engineering The company This is a well-funded, fast-growing B2B SaaS company that's become one of the most talked-about in its space. They've hit unicorn status and are now in the middle of a significant scaling phase — the engineering org is ~50 people today and is expected to grow to 150+ over the next 12 months. The product is used by some of the world's fastest-growing companies. The team is distributed across the UK and Europe, with a strong technical bar and a no-nonsense engineering culture. People here came from Google, Meta, Vercel, and high-growth scaleups. The VP of Engineering spent 9+ years at Google managing infrastructure teams at significant scale before joining at an early stage. This is not a corporate environment. Founders are hands-on, technical, and have high standards. The people who thrive here have opinions, make decisions, and lead from the front. The role You'll be joining as one of two Engineering Directors, sitting between the VP of Engineering and a layer of engineering managers who each lead autonomous product squads. You'll own a significant portion of the engineering organisation and be accountable for how it performs, scales, and grows. This is a player-coach role in the truest sense of leadership — not hands-on coding, but close enough to the technical work that you can hold your own in a systems design conversation, challenge architectural decisions, and earn the respect of strong engineers. What you'll be doing: • Managing a set of engineering managers and senior ICs, acting as their line manager, coach, and technical sounding board, • Owning the health and output of multiple product squads — delivery, quality, morale, and hiring, • Partnering with the VP of Engineering on org design, technical strategy, and how engineering scales from here, • Driving hiring across your org — you'll be building something meaningful over the next 12 months, • Feeding into cross-functional decisions alongside product, design, and go-to-market leadership, • Being the person who makes the call when things are ambiguous, moves fast when speed matters, and is comfortable having hard conversations What we're looking for Must-haves: • Experience managing engineering managers (not just individual contributors) — you've operated a layer of abstraction above the squads, • A background that combines time at a well-engineered large company and time at a high-growth B2B SaaS scaleup — you understand both how great engineering is built and what it takes to ship fast with limited resources, • The technical depth to do a credible systems design conversation — you don't need to write production code but you need to understand the tradeoffs engineers are making, • Experience in the 50–200 engineer range — you've either been through a scaling journey like this or are close enough to it that you understand what breaks and why, • Comfortable with ambiguity, fast-changing priorities, and a culture where the people above you are also deeply capable Strong signals: • B2B SaaS domain experience — RevOps, developer tooling, or anything close to the product surface, • You've hired well at pace — you know what great looks like and you can move quickly to close, • You've let people go when it was the right thing to do, • You've worked in a distributed team and made it work, • You're the kind of person who's done their research before walking into a room Not a fit if: • You're looking for a quiet, process-heavy environment, • Your default mode is "let me set up a committee", • You describe your leadership style primarily as "servant leader" and leave it there, • You haven't been close to the technical work in several years The interview process • Track record conversation (45 min, remote), • Incident response / technical leadership (45 min, remote), • Onsite in London — systems design, leadership, and founder interviews (full day) The onsite includes a lunch checkpoint. If it's not working for either side, we stop there. Compensation Competitive base salary, meaningful equity, and benefits. Range discussed on first conversation.

Location • Remote, but requirement to meet up once a month for in-person collaboration day, • UK based About Akixi Akixi is a fast-growing SaaS analytics company delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary We are seeking a Senior Platform Engineer with a deep understanding of AWS cloud infrastructure, Infrastructure-as-Code (IaC) tooling such as Terraform, and configuration management using Ansible. The ideal candidate will be a self-starter, passionate about Site Reliability Engineering (SRE) principles, and thrive in collaborative environments. You will play a pivotal role in automating infrastructure, improving reliability and scalability, and ensuring smooth CI/CD pipelines across multiple environments. You'll work closely with software engineering, and security teams to drive platform excellence. Key Responsibilities • Design, build, and manage scalable, secure, and resilient infrastructure on AWS using Terraform (modularized, reusable components)., • Implement configuration management solutions using Ansible, including playbook development, inventory structuring, and role-based automation., • Manage secrets securely using services such as AWS Secrets Manager or HashiCorp Vault., • Implement robust monitoring, alerting, and observability tooling (e.g., CloudWatch, Prometheus, Grafana, Datadog)., • Participate in incident response, root cause analysis, and resilience improvements., • Maintain and evolve CI/CD pipelines using tools such as GitHub Actions, Bitbucket Pipelines, or Jenkins., • Automate deployments for container-based workloads on ECS (Fargate), or Lambda, and manage supporting infrastructure., • Collaborate with development teams to optimize build/deploy cycles and reduce lead time for changes., • Ensure security best practices are embedded into infrastructure provisioning and pipeline execution., • Support compliance and auditing by implementing guardrails and controls as code (e.g., AWS Config, SCPs, IAM policy management)., • Some OOH work is required to maintain the production systems and also will be part of OOH critical ticket rota. Required Skills & Experience • 5+ years in DevOps, SRE, or Cloud Engineering roles., • Expertise in AWS core services: EC2, IAM, VPC, ECS/Fargate, CloudFormation, CloudWatch, RDS, DynamoDB, S3, Lambda., • Strong proficiency in Terraform (HCL) – including workspaces, modules, and Terraform Cloud or similar., • Ansible experience – developing roles, dynamic inventories, managing remote configurations., • Strong scripting knowledge (Bash, Python, or Go)., • Experience with container orchestration and deployment (Docker, ECS, or Kubernetes)., • Proficient with GitOps or IaC-based workflows., • Familiarity with Google SRE practices, particularly around reliability, observability, and operational excellence., • Understanding of systems reliability metrics and associated tooling Soft Skills & Behaviours • Self-driven with a bias toward action and ownership., • Excellent communicator, able to collaborate across disciplines and levels of technical understanding., • Experience working as part of a cross-functional team., • Comfortable working in agile environments (Scrum/Kanban).

Iron Mountain is seeking an experienced Operational Security Manager to join our Information Security team. In this role, you will be responsible for ensuring that Iron Mountain’s UK Government environment remains fully aligned with UK Government regulations, corporate security policies, and specific customer requirements. You will act as a primary point of contact for compliance reporting and assurance testing while supporting our cyber incident response efforts. What You’ll Do (Responsibilities) In this role, you will: • Maintain Regulatory Oversight: Stay current on all new and existing UK Government regulations concerning the physical and logical security of governmental data., • Drive Compliance & Governance: Collaborate with Information Security, Enterprise IT, and business stakeholders to maintain ongoing compliance and ensure all security governance documentation is up to date., • Manage Customer Requirements: Assess new and existing customer requirements against current control sets, providing recommendations and redlining contract security terms to ensure alignment., • Reporting & Assessments: Create regular, customer-facing reports on the control environment and security incidents, and assist in the completion of detailed customer security assessments., • Incident Support: Assist the Cyber Incident Response team with critical communications and assurance during cybersecurity incidents. What You’ll Bring (Skills & Qualifications) The ideal candidate will have: • Security Clearance & Citizenship: Must be a UK Citizen and currently hold, or be capable of obtaining, UK SC Clearance., • Proven Experience: Experience working within compliance frameworks such as IT Health Check, Cyber Essentials, and Cyber Essentials+., • Industry Expertise: Strong knowledge of UK Government security regulations and the management of physical and logical data security., • Communication Skills: Strong communication skills with the ability to manage customer-facing reporting and internal stakeholder alignment., • Education & Certifications: A Bachelor’s degree or equivalent work experience. Preferred industry certifications include CISSP, CAP, CCSP, or CISM. What We Offer (Benefits) • Work-Life Balance: This is a remote position within the UK with travel requirements of less than 10%., • Flexible Options: Flexible work options to support work-life balance., • Compensation: Competitive compensation and benefits package aligned with your professional experience., • Health & Wellness: Comprehensive health, wellness, and retirement plans., • Growth: Opportunities for continuous learning and professional growth within a global organization.

Cyber Security Operations Manager Liverpool (Hybrid) - £70 000 - £75,000 We're working with a growing UK business looking to hire a Cyber Security Operations Manager to take full ownership of its security operations function, ensuring the organisation is protected, resilient, and continuously improving against an increasingly complex threat landscape. This is a high-impact position where you'll lead the security operations function end-to-end, driving improvements across threat detection, incident response, and overall security posture within a complex, evolving environment. The Role You'll take ownership of security operations, ensuring the business is protected against evolving threats while continuously improving processes, tooling, and team capability. Key responsibilities include: Leading the day-to-day operations of the Security Operations function, including oversight of any outsourced SOC Managing the full incident response lifecycle (detection through to recovery and post-incident review) Overseeing threat detection, vulnerability management, and cyber defence capabilities Driving improvements across SIEM, SOAR, EDR/XDR, and security tooling Ensuring robust monitoring, alerting, and response across cloud, network, and endpoint environments Partnering with Infrastructure, Cloud, and Risk teams to strengthen security across the business

Artifex Interior Systems is pleased to confirm the below opportunity within our business: To develop and implement Health, Safety, Environmental & Sustainability best practice, ensuring the plant complies with current health, safety and environmental legislation, approved codes of practice, and guidance in relation to employment and service provision. Work proactively with managers to establish and maintain safe systems of work and a safe environment for colleagues and visitors. The HSE Manager supports the AGM to ensure that the plant consistently meets the HSES requirements of Artifex Interior Systems and complies with relevant Artifex standards and local legislative mandates, engaging with internal and external stakeholders when necessary. Dedicated to continuous enhancement of safety, sustainability topics and environmental performance, the role includes leadership, coaching of the site team, gathering pertinent HSES data and reporting, evaluating the effectiveness of site management systems, initiating corrective actions, implementing improvements and ensuring all local procedures align with Artifex Interior Systems requirements. • Support the HSES Director – action plans, meetings and technical support., • Support ISO14001 / ISO45001 internal cross‑over audits – 3‑day internal audit against ISO standards, familiarity with HSE management systems and ISO norms, and working knowledge of ISO50001., • SIP Audits (systemic improvement process) – review audits against the Artifex standards, review SIP during integrated audits., • HSE communications, HSE Alerts, Good Behaviours – writing and preparing communications., • Tracking open points from audits and investigation reports / roadmaps – collate and report findings., • Accident / incident analysis – identify trends and 5‑why root cause analysis, collate and report findings., • Process statistical data – reports for the site management team., • Improvement plans – create and manage continuous improvement plans., • Experience in document management – ensure all documents are controlled according to correct standard., • Support Health, Safety, Environmental & Sustainability committee meetings., • Outline and define how HSE/EHS requirements will be met from a management systems point of view (GDS, global documentation system)., • Ensure HSES standards applicable and customer requirements are permanently met for the site under responsibility., • Document the local management system in a manual and required documents; provide feedback to the HSES Director for best practice communications to the UK Group., • Support in reporting audit results and status of related corrective actions., • Ensure deviations found during internal system audits are closed within the appropriate period., • Advise Management Teams and the Management Systems Manager on measures to increase management system effectiveness., • Train and coach plant management to establish and maintain a documented system meeting ISO14001 / ISO45001 and other customer requirements., • Support and guide location during preparation for third‑party audits; ensure deviations are closed within the appropriate period for audited plants and departments., • Keep informed on changes to health, safety and environmental legislation; review and add new legislation to legal registers., • Participate in the Management Review ISO14001/ISO45001; report on HSE status and advise on improvement activities., • Support implementation of actions related to HSES programmes., • Coach management on HSES matters., • Maintain knowledge of all procedures related to position and activities; model adherence and require the same from subordinates; ensure consistent application of company policies and procedures in performance evaluation., • Clear communication, coaching, and support employees to address HSES concerns., • Communicate Artifex Interior Systems Policies and Procedures, including the ZERO Tolerance Policy, and ensure escalation of HSE concerns to corporate management., • Act as a support function for the UK team., • Manage and report the sustainability Kaizen process., • Ensure all employees and visitors receive the correct HSES induction, aligned to group requirements., • Capture and report incident statistics, identify trends, and track/drive site corrective action., • Previous experience in the automotive industry, including quality and/or HSE Engineer roles or HSE Manager/Specialist experience in the production sector., • Experience in document management; ensure all documents are controlled according to correct standard., • Engineering background in chemistry, machinery or mechanics; degree related to environment, health & safety, or equivalent education., • Knowledge of ISO14001 & ISO45001, applicable HSE legislation, customer requirements, and ISO/IATF16949., • Fluent in English., • PC Literacy., • Proficient in MS‑Office., • Excellent organisational and communication skills., • Empathic and active listener., • Ability to manage several tasks and activities., • Understanding of new and existing HSES principles, technologies and processes with a passion for continuous learning., • Proven interpersonal and influencing skills., • High level of drive and personal commitment., • Works well under pressure and engages at all levels of the organisation, both internally and externally., • Well‑developed leadership and influencing capabilities., • Ability to accept and make challenges positively and debate confidently., • Credible with peers and able to demonstrate added value., • High problem‑solving skills with a drive for continuous improvement., • Delivers on promises; does what they say they will do when they say they will do it., • High degree of integrity and always prepared to do the right thing. You will receive a competitive salary range plus company holiday pay. Working hours are 40 per week on days. Training will be provided to the right candidate with the opportunity to join an expanding site within our organisation. Artifex is an equal opportunities employer and is committed to eliminating discrimination and encouraging diversity among our workforce. Our aim is for our workforce to be truly representative of all sections of society and for each employee to feel respected and able to give their best. We oppose all forms of unlawful and unfair discrimination and are committed to creating an environment in which individual differences and the contributions of all our staff are recognised. #J-18808-Ljbffr

Michael Page is seeking an experienced Interim ITIL Incident & Problem Manager to enhance service resilience and operational performance in Liverpool. The ideal candidate has extensive experience in complex environments, holds an ITIL certification, and is proficient with tools like Jira Service Man

The role is hybrid and focuses on managing and improving cloud security, overseeing web security tools, and developing security policies. Strong experience in information security and knowledge of cloud security, particularly AWS, is essential. Candour is looking for an Information Security Manager

Company: Fast paced, high risk production company who specializes in supporting the food and agricultural industry Job title: HSE Manager - Multisite Salary: £80,000 per annum, depending on experience + package which includes bonus and car allowance. Location: Hybrid, 2-3 days in the office, then traveling across to sites. The base site in either Liverpool (L5) or Hull (HU9) A rare opportunity for a HSE Manager to have a positive impact across a highly automated, global business with a small headcount who are very experienced. This company prides itself on being people first and seeking an engaging and collaborative professional to sit within the management team and evolve their safety behaviors and culture, driving changes and improvements across the whole business. Sites; multiple small production sites in total 4 of which are in the UK and the others are spread across Europe Africa and Asia. Main Duties: HSE Program Management: Maintain and improve comprehensive HSE programs and policies tailored to bulk liquid storage and blending operations. Regulatory Compliance: Ensure compliance with all local, national, and international health, safety, and environmental regulations, as well as company standards and policies. This includes maintaining ISO14001 certifications across UK and Ireland and leading environmental sustainability. Risk Assessment: Conduct regular risk assessments and job hazard analyses to identify potential hazards and implement appropriate control measures. Training: Develop and deliver HSE training programs for employees, contractors, and subcontractors to ensure all personnel are knowledgeable about safety protocols and procedures. Inspections and Audits: Conduct regular site inspections and annual audits to monitor compliance with HSE standards, identify areas for improvement, and implement corrective actions. Incident Investigation: Lead investigations into safety-related incidents and accidents, determine root causes, and recommend corrective actions to prevent recurrence. Emergency Response: Maintain emergency response plans, conduct drills, and ensure readiness to handle potential emergencies effectively. Continuous Improvement: Promote a culture of continuous improvement in HSE practices, staying abreast of industry best practices and technological advancements. Operate as part of the UK Business Management Team. Ideal qualifications and background; Prior experience managing multiple sites, still able to make an impact on the sites remotely when not visiting. Chemical / FMCG Manufacturing experience or experience with Bulk liquid storage / feed production/ agriculture/ packaging/ oil depots, petro chemical 5 years minimum years of HSE experience, ensuring alignment with UK and EU HSE regulations and standards. Self motivated and proactive professional who can work collaboratively with people (individual influencer) working with senior management. To provide a structured approach, detailed reporting and audits. NEBOSH General Certificate ideally NEBOSH Diploma or equivalent. COMAH experience is an advantage Training experience is ideal, being hands on, on site and not sat behind a screen. Personality and team culture fit; Hands on, autonomous and pragmatic person Visible, approachable and supportive Able to gain buy in, build trusted relationships, through engagement and able to influence others (both shopfloor and management) A true business partner and positive coach/mentor for the workforce Interested? To apply or for more information; please reach out to me directly on (url removed)

Cyber Security Operations Manager Liverpool (Hybrid) - £70 000 - £75,000 We're working with a growing UK business looking to hire a Cyber Security Operations Manager to take full ownership of its security operations function, ensuring the organisation is protected, resilient, and continuously improving against an increasingly complex threat landscape. This is a high-impact position where you'll lead the security operations function end-to-end, driving improvements across threat detection, incident response, and overall security posture within a complex, evolving environment. The Role You'll take ownership of security operations, ensuring the business is protected against evolving threats while continuously improving processes, tooling, and team capability. Key responsibilities include: · Leading the day-to-day operations of the Security Operations function, including oversight of any outsourced SOC · Managing the full incident response lifecycle (detection through to recovery and post-incident review) · Overseeing threat detection, vulnerability management, and cyber defence capabilities · Driving improvements across SIEM, SOAR, EDR/XDR, and security tooling · Ensuring robust monitoring, alerting, and response across cloud, network, and endpoint environments · Partnering with Infrastructure, Cloud, and Risk teams to strengthen security across the business · Leading and developing a team of cyber engineers and analysts · Driving automation initiatives to improve response times and operational efficiency · Supporting governance, compliance, and audit requirements · Reporting on security performance, risks, and KPIs to senior stakeholders What We're Looking For · Proven experience leading a Security Operations or SOC function · Strong understanding of SIEM, SOAR, EDR/XDR, IDS/IPS, and security tooling · Experience managing incident response and threat management in complex environments · Strong knowledge of frameworks such as NIST, ISO 27001, or CIS Controls · Experience working in cloud environments (Azure, AWS, or GCP) · Strong leadership and stakeholder management skills · Ability to balance hands-on technical understanding with strategic oversight Why Join? · Opportunity to lead and shape the security operations function · High visibility role across technology and leadership teams · Business actively investing in cyber security and resilience If you're looking for a role where you can lead, influence, and strengthen cyber security at scale, we'd love to hear from you. Apply today with your most up to date CV. BH36094

INTIND Children's Nurse Case Manager Location: M62 corridor — travel required across North West, North East, Yorkshire, Merseyside and Derbyshire Salary: Up to £50,000 per annum Contract: Full Time, Permanent Are you a Registered Children's Nurse ready to step into a clinical leadership role? Do you have experience managing complex care packages and the confidence to lead clinical oversight across a specialist caseload? If so, this could be the role you've been waiting for. We're looking for a Children's Nurse Case Manager to join Routes Healthcare's specialist complex care team on a full-time, permanent basis. You'll take clinical ownership of a caseload of children with complex needs — leading assessments, overseeing care delivery, supporting frontline staff, and acting as the key clinical point of contact for families, commissioners, and healthcare professionals. This is a community-based, travelling role across our network in the North of England. We're ideally looking for someone based along the M62 corridor. A little about us At Routes, we're more than just a healthcare provider. We're a dedicated team that genuinely cares about our clients, and about each other. For over 15 years, we've delivered care that supports people to live how they choose, independently, safely, and with dignity in their own homes. If you're a clinician who wants to lead, influence, and make a systemic difference, not just at the bedside, you're already our kind of person. What you can expect from us: A senior clinical role with real autonomy and responsibility Supportive leadership and a collaborative multidisciplinary network Access to Routes Academy for continued professional development Digital systems for care planning and case management A varied and meaningful caseload across complex paediatric packages Zero agency reliance — we invest in our own team Some perks to sweeten the deal: Salary up to £50,000 per annum Clinical training updates Access to our Employee Assistance Programme (EAP) Mileage to and from clients Buy and sell holiday scheme What the role involves: Clinical case management of children with complex care needs across the Routes network Conducting and reviewing risk assessments, care plans, and clinical documentation Providing clinical supervision and competency sign-off for care staff Acting as the named clinical lead for your caseload — liaising with families, GPs, consultants, community nursing teams, and commissioners Supporting new package set-up, including initial assessments and staff induction Responding to clinical escalations and supporting incident review Contributing to audits, quality assurance, and CQC compliance Clinical interventions you'll have working knowledge of: Tracheostomy care and management Ventilation (invasive and non-invasive) PEG feeding and enteral nutrition Oxygen therapy and airway management Complex medication management What we're looking for: Registered Children's Nurse (RCN) with a valid NMC pin Proven experience in tracheostomy and ventilation care — essential Previous case management, community nursing, or clinical leadership experience — highly desirable Confident communicator with families, clinical teams, and commissioners Based along the M62 corridor with a full UK driving licence and access to a vehicle Organised, accountable, and able to manage a varied caseload independently This is a senior clinical role with genuine scope — to lead, develop, and make a lasting difference to children and families across the North of England, backed by a team that takes complex care seriously. Apply today and take the next step in your clinical career with Routes Healthcare. TPBN1_UKTJ

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside. Strengths-Based Housing Support Worker/Coach Have you had experience working as a housing support worker? Do you hold the necessary skills to coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a strengths-based Housing Support Coach to work within a 24/7 supported accommodation hostel in Liverpool. You will be supporting vulnerable adults via a program of empowerment and confidence-building, helping them to personally grow and develop within safe and comfortable lodgings whilst working towards greater independence and a more permanent housing solution. What we have to offer Competitive Salary - £(phone number removed) - (40.25 Hours) A contributory pension scheme 225 Hours Annual Leave rising to 285 with length of service An online bespoke Mandatory training package including a wide range of additional resources to support your development A range of learning and development opportunities up to and including Level 5 Medicash and Employee Assistance Programme Responsibilities as a Housing Support Coach will include: Managing and inspiring positive change for a caseload of residents within a psychologically informed hostel-environment Supporting those who access the service to settle in, and work towards implementing a more empowering and positive daily structure into their lives at a pace that is realistic and achievable to them Educating residents on harm reduction around substance misuse and supporting those who are contemplating recovery from addictions to understand the steps required to access various treatment options Planning future long-term accommodation and resettlement options via a personalised strengths-based support plan Offering ongoing coaching, advice, and guidance on housing/resettlement related issues from the beginning of a resident’s tenancy through to their planned exit Conducting ‘trauma aware’ needs and risk assessments, and updating when necessary Exploring education, training, and employment options with residents Empowering residents to sustain their welfare benefits, manage their tenancy and comply with key functions that are necessary to support their basic needs/finances Referring clients to relevant specialist support agencies to assist with support that cannot be met within the service remit Liaising with external agencies (from a multidisciplinary perspective) on behalf of residents to ensure they can access what they need from services Working as part of a team overseeing the health and safety of the building and all residents/visitors/co-workers whilst on shift Completing regular resident welfare checks (as required) throughout the shift Completing thorough case notes for all residents throughout the shift and providing a detailed handover to the next members of staff coming on shift Supporting residents to maintain contact with specialist and clinical agencies Reporting any incidents or concerns to the Project Manager Effectively managing and reporting incidents that occur within the service in-line with New Start’s serious incident protocol What we are looking for in a Support Coach: Experience of working with individuals with complex needs, substance misuse issues, mental health, trauma, and/or offending backgrounds Experience of working collaboratively with other agencies both voluntary and statutory Experience and understanding of safeguarding vulnerable people Previous experience of working in a hostel setting or delivering support via outreach work/in-reach work An excellent understanding of homelessness/rough sleeping, substance misuse, harm reduction and managing complex needs/behaviours An ability to motivate people and build positive connections Knowledge and experience of how to support people from a person-centred perspective, positively engaging people through a process that is led by them Ability to accurately record information, such as case notes, risk assessments, support plans and incident forms Experience of working with Mainstay would also be desired, however full training will be provided This post is subject to enhanced DBS criminal record disclosure The post is rota-based which may include weekends/unsociable hours as the role supports a service wide day/evening rota

We're looking for a highly experienced Senior Major Incident Manager to lead a team responsible for maintaining a click apply for full job details. As part of our investment in technology operations, we're establishing the Command Hub in Belfast to strengthen how we coordinate, govern and continuou

Can demonstrate working as an Major Incident Manager, Problem Manager or delivering Service Delivery processes in a large organisation. The Major Incident Manager will take an influential role in this rapidly growing, global business. The role will be responsible for numerous deliverables with the k

Run incident bridges and coordinate technical teams. Drive incidents through to resolution. Ability to manage multiple stakeholders during live incidents.

A leading satellite communications company is looking for a Major Incident Manager in the UK. You will be responsible for managing Major Incidents to resolution, ensuring minimal impact on operations.

Stericycle is hiring an Environmental Health and Safety Manager in the South of England.

Responsibilities include incident management, team mentorship, and operational improvements.

A leading global news organization is seeking an ITSM Service Manager to improve service delivery and management processes.

The Major Incident and Experience Manager will be required to provide out-of-hours, on-call Major Incident Management as part of a rota. Oversee and drive Incident Management activities, including the resolution of Major Incidents. The role is responsible for the oversight and management of our Inci

HM Revenue & Customs is seeking a Senior IT Service Manager to ensure the management of live digital and technology services. This role involves owning service performance against SLAs, coordinating technical changes, and leading incident management.

A global cyber resilience firm in the United Kingdom is seeking a Manager in Digital Forensics & Incident Response. The role requires leading investigations across various environments during high-impact cyber incidents. Candidates should have 3–5 years of experience in digital forensics and incid

Spectrum IT Recruitment is looking for a Major Incident Manager based in England. In this role, you will be responsible for resolving major incidents and ensuring IT services run smoothly across the organization.

Post‑Incident Governance: Conduct thorough post‑incident reviews to identify learning points and implement agreed‑upon actions to prevent recurrence. Wilson James is seeking a highly skilled Incident Manager to join our dedicated security team at a major tech client’s site in King's Cross, L

This role involves building trusted relationships with stakeholders, running service governance, and ensuring effective communication during incidents. A UK-based managed service provider is seeking a Service Manager to own service delivery for a portfolio of customers.

Facilitating the Post Incident Review process to assist the timely identification of root causes of incidents and implementation of solutions to prevent recurrence, ensuring continuous improvement. Join us as an Incident Manager. We are seeking a highly skilled and experienced Incident Manager to jo

TEKsystems is seeking a Major Incident Manager (Contract, VP Level) in London. The ideal candidate will lead major incidents, coordinate services, and ensure structured updates to senior stakeholders. The position requires extensive experience in incident management and the ability to onboard rapidl

CrowdStrike is looking for a highly motivated, self-driven Incident Response Manager for the Professional Services Consulting team. Cloud Incident Response: AWS, Azure, GCP incident response knowledge. Am I an Incident Response Manager Candidate?.

Utilita Energy Ltd is seeking a Major Incident Manager who will lead and manage responses to critical IT incidents. The successful candidate will mentor the incident team, conduct post-incident reviews, and improve processes.

Contribute to the Post Incident Review (PIR) process: reviewing major incidents, documenting RCA's and lessons learned in a timely manner; and ensuring actions are identified. Support, maintain and keep up to date, the Major incident management process, related procedures and the main documentation

Hyatt Group in Greater London is seeking a Security Manager to oversee hotel security operations. Key responsibilities include managing patrol strategies, overseeing incident investigations, ensuring fire safety compliance, and promoting a culture of safety awareness.

A global cybersecurity leader in the United Kingdom is seeking an Incident Response Manager for its Professional Services Consulting team. You will lead incident response engagements, mentor junior analysts, and require a strong background in incident response and forensic analysis.

A leading cybersecurity firm in the United Kingdom is seeking a Digital Forensics & Incident Response Consultant to manage and respond to high-impact cyber incidents. This role requires 3-5 years of hands-on experience in digital forensics and incident response, with proficiency in various environme

Contribute to the Post Incident Review (PIR) process: reviewing major incidents, documenting RCAs and lessons learned in a timely manner; and ensuring actions are identified. Support, maintain and keep up to date, the Major incident management process, related procedures and the main documentation s

As an Incident Manager in the EMEA region, you will be part of a global ‘follow-the-sun’ function that fosters reliability, risk management and operational excellence culture. These standards and practices are based on robust core risk management and service reliability principles, guiding us on

WeAreTechWomen is looking for a Behavioural Threat Manager (EMEA) based in London. This managerial role requires leading response efforts for behavioural threats across the EMEA region.

A fantastic opportunity has arisen for a Major Incident Manager to join our London based law firm on a permanent basis. Oversee and drive Incident Management activities, including the resolution of Major Incidents. It is therefore essential that the Major Incident and Experience Manager is highly cu

Clifford Chance is seeking a Major Incident and Experience Manager in London. The role entails managing complex incidents across global teams and enhancing IT service reliability. Candidates should have a strong background in ITIL processes, particularly Incident and Problem Management.

A leading tech company is looking for an Incident Manager to oversee incident resolution processes across various environments, including internal systems and customer-hosted setups. The ideal candidate will have over 5 years of experience in technical operations and incident management, with strong

Senior Incident Manager - DV Cleared. We are seeking an experienced Senior Incident Manager to join a high-profile government and defence programme, delivered through Sanderson Government & Defence. Lead the management of major incidents, ensuring swift resolution and minimal business impact.

As an Incident Manager at Cockroach Labs, you will lead the coordination and resolution of incidents across internal systems, CockroachDB Cloud, customer-hosted environments, and security/compliance events in the EMEA region. SRE, support, or incident management roles, including at least 2 years of

Title:Major Incident Manager Department:Procode IT Location:Commutable distance of our Chandlers Ford office Salary: Circa £67,500 + Discretionary bonus scheme Sponsorship: Unfortunately, we are unable to offer sponsorship for this role We’re seeking an experi