Incident manager jobs in WinchesterCreate job alerts

Senior Infrastructure Engineer Up to £60,000 DOE Hybrid/Winchester Reporting to the Infrastructure Manager, the Senior Infrastructure Engineer will have a strong technical background and will play a crucial role in supporting Company infrastructure, delivering IT services to customers in a fast paced environment. Your primary focus will be continuous improvement projects, ensuring the delivery of diverse infrastructure solutions that are performant, reliable, scalable and secure. Collaborating with cross-functional teams you will execute infrastructure solutions that align with business goals and emerging technologies. You will provide high quality operational and technical support to the wider IT teams, including Incident resolution, service monitoring and maintenance, ensuring a seamless operation of our IT infrastructure. You will be a key technical resource to your Infrastructure team peers, providing them with guidance/ advise. You will be accountable for adherence to the current IT SLAs, KPIs, department performance measures and processes as well as the delivery of operational responsibilities. You will be a highly motivated individual with a “can do” attitude towards delivery and used to working in a high pressure environment. Tasks/Responsibilities Operational • Maintenance and configuration of our clients existing environments (server, security, monitoring, backups), • Assist the IT Ops team in 3rd line technical escalations for BAU issues., • Ensuring defined SLA’s and KPI’s are met and continuity of service is maintained., • Create and maintain comprehensive documentation of infrastructure, configurations and procedures., • Regular updating to end users, key stakeholders and management., • Work with 3rd party partners to ensure continuity of service., • Work with high autonomy and flexibility. Change • Recommend strategic direction for Infrastructure solutions, • Manage IT projects, delivering tasks to agreed timescales and quality and ensuring IT systems are reliable and performant., • Help to implement new systems/ devices to support the objectives of the business. Operational Excellence • Continually demonstrating professionalism across all areas of the role, as well as interaction with the business and third parties., • Be an active team player committed to achieving success. Mentor and support junior engineers, sharing best practices and knowledge., • Ensuring that appropriate responses are made in a timely fashion to requests / instructions from management, the business or the SRI Group., • Ensuring no personal action could negatively impact Company or IT's reputation. Essential Knowledge, Skills & Experience Skills • Azure Cloud: Advanced proficiency in managing and deploying cloud infrastructure., • MS O365: Advanced knowledge of Microsoft Office 365 administration., • Windows OS: Strong experience with Windows Server 2016 and above, including IIS, DHCP, DNS., • VMWare/Hyper-V: Advanced knowledge of virtualization technologies., • Active Directory and Domain management: Advanced skills in managing and configuring AD and domain environments., • Network Routers, Switches, Firewall: Hands-on experience with network hardware and security., • MDM platforms: Experience with Intune or Manage Engine., • Project Management: Proven ability to manage IT projects, including upgrades and migrations., • Backup Solutions: Knowledge of various backup technologies and strategies., • Scripting Languages: Proficiency in scripting languages such as PowerShell, Python, or Bash., • Monitoring Tools: Experience with monitoring tools like Nagios, Zabbix, or SolarWinds., • Security Best Practices: Understanding of security best practices and tools, including firewalls, intrusion detection/prevention systems, and vulnerability management., • Disaster Recovery: Experience in designing and implementing disaster recovery plans and procedures., • Automation: Familiarity with automation tools and frameworks., • Diagnostics: Strong diagnostic skills to identify and resolve complex infrastructure issues., • Setup and Configuration of Server Systems: Proficiency in setting up and configuring server systems, including server hardware and SAN (Storage Area Network) systems., • Server Hardware: Experience with server installation, hardware upgrades, and firmware updates., • SAN: Experience with SAN storage systems, including setup, configuration, and management. Experience • Experience working in infrastructure environments, • A motivated and engaging team member who is able to self-manage projects and issues whilst operating in a high pressure environment., • Proficient in administering and supporting windows server environments, • Strong troubleshooting skills with the ability to resolve complex infrastructure issues, • Ability to produce well-structured and written documentation and communicate to technical and non-technical audiences., • Excellent customer service skills and the ability to communicate effectively and build strong stakeholder relationships. Desirable Skills • Acquisitions the ability to manage new acquisitions from start to end, • Migrations Proven server migration skills across multiple platforms and multiple server types.

Proven experience in an Incident Manager or Major Incident Manager role. Facilitate incident bridges and post-incident reviews. Ensure incidents are logged, prioritised, and resolved in line with SLAs.

Security Incident Response Manager (Cyber Threat). A large global financial services firm is looking for an Incident Response Manager within its cyber threat division. To be considered suitable for this Incident Response Manager role you will need the following skills and experience:.

A prominent IT recruitment agency in East Hampshire is seeking a Major Incident Manager to play a pivotal role in managing major incidents and supporting IT services. Candidates should possess solid IT infrastructure knowledge and experience in incident management within large organizations.

Critical Situation / Incident Manager (Customer Escalations). Major Incident Management / Escalation Management / Service Delivery / Incident Command. Flexibility for occasional weekend/public holiday coverage based on incident priority.

A leading global news organization is seeking an ITSM Service Manager to improve service delivery and management processes.

The Major Incident Manager leads the rapid resolution of major incidents and high-priority issues, minimising business impact. Lead and evolve Major Incident and Problem Management frameworks. Coordinate technical and business teams to resolve incidents and minimise impact.

A fantastic opportunity has arisen for a Major Incident Manager/Major Incident Manager to join our London based law firm on a permanent basis. Oversee and drive Incident Management activities, including the resolution of Major Incidents. It is therefore essential that the Major Incident and Experien

A government department in the UK is looking for an Incident Manager to oversee Major IT Incidents, ensuring prompt service restoration and maintaining quality.

Responsibilities include incident management, team mentorship, and operational improvements.

A global IT service provider is looking for a Major Incident Manager to resolve major incidents and support IT services.

Lead and control live Incidents, coordinating technical and business resolver groups. Act as the single point of control for cross-party incidents involving external participants. Deliver timely, accurate, and consistent incident communications to stakeholders.

Develop a high‑performance technical response team and lead Incident Response efforts: oversee the end‑to‑end incident response lifecycle from detection and containment to eradication, recovery and post‑incident analysis. Extensive experience in Incident Response, Cybersecurity Operations, o

Support the delivery of a new PRA/FCA regulatory initiative covering third-party registers and incident reporting. Hands-on DORA implementation experience, particularly around third-party registers and incident reporting. G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-

A global cyber resilience firm in the United Kingdom is seeking a Manager in Digital Forensics & Incident Response. The role requires leading investigations across various environments during high-impact cyber incidents. Candidates should have 3–5 years of experience in digital forensics and incid

A prestigious law firm in London is seeking a Major Incident Manager to handle Major Incident Management and drive effective resolution of IT issues. This pivotal role requires strong leadership and problem-solving skills to manage incident processes during high-pressure situations.

Post‑Incident Governance: Conduct thorough post‑incident reviews to identify learning points and implement agreed‑upon actions to prevent recurrence. Wilson James is seeking a highly skilled Incident Manager to join our dedicated security team at a major tech client’s site in King's Cross, L

Proven incident response experience supervising teams, managing incidents in-house or consulting; strong network forensics and security intelligence skills. Lead cyber incident response engagements, supervising teams to identify root causes, evict threats, and prevent business disruption. Deliver pr

Modern Practices in Incident Management: Skilled in leveraging advanced incident management tools (like Jira Service Management, incident. We are looking for an experienced Incident & Problem Manager to join the Enterprise Technology function. Cultivate a culture of accountability, ensuring Engineer

A leading global technology organisation is seeking a Critical Situation Manager to oversee business-critical customer incidents. Ideal candidates have strong executive communication skills and experience in Incident Management.

A UK-based company is seeking a Major Incident Manager to lead the response and resolution of major incidents. The role involves coordinating technical teams, minimizing business impact, and ensuring effective incident management. Candidates should have a strong understanding of IT infrastructure, p

Can demonstrate working as a Major Incident Manager, Problem Manager or delivering Service Delivery processes in a large organisation. The Major Incident Manager will take an influential role in this rapidly growing, global business. The role will be responsible for numerous deliverables with the ke

We are looking for an Incident Manager to be a member of our Incident Management team at King. Reporting to an Associate Director of Incident Operations, you will work collaboratively across all parts of the business to crack day to day problems in our business operations through data driven Inciden

Following our rapid business growth and ambitious forward plans, we’re hiring a Senior Incident Manager to take responsibility for the end-to-end management and coordination of major and high-severity incidents. Lead incident calls and maintain clear, timely communication with stakeholders through

A leading tech company is looking for an Incident Manager to oversee incident resolution processes across various environments, including internal systems and customer-hosted setups. The ideal candidate will have over 5 years of experience in technical operations and incident management, with strong

A major IT services provider in the United Kingdom is seeking a Major Incident Manager to join its global team. You will manage critical incidents, ensuring timely escalations and coordinate with technical teams for service restoration. The role requires proficiency in Microsoft Office Suite and dri

You will be one of a team of Incident Managers who will have overall responsibility for identifying and managing a Major IT Incident (MI). Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs The Operations Control Centre in Group Infrastructure and Operations (GIO)

Get notified about new Major Incident Manager jobs in. Extensive experience in managing high-stakes incidents in enterprise-level environments.

Extensive experience in incident management with the ability to oversee, investigate, track, manage, and remediate incidents. This role is responsible for managing the investigation and remediation of all data incidents caused by or impacting PwC UK, working closely with key stakeholders across the

Cyber Security Incident Response Team (CSIRT) Manager. Cyber Security Incident Response (CSIRT) Manager. Cyber Security Incident Response Team (CSIRT) Manager.

Test and improve our Incident Management processes, practice and tools with global partners to enhance our Incident Management capability. HR Resiliency Incident Manager -Vice President. You will provide concise and impactful executive level reporting and lead post incident After Action Reviews (AAR

A leading financial technology firm in Greater London is looking for a dynamic Business Continuity & Incident Reporting Manager.

Ensono is seeking a Major Incident Manager to join its global Major Incident Management team. The Major Incident Manager (MIM) applies, maintains, and improves Major Incident Management processes through collaborative engagement with all areas and levels of the support organization. Ensure ITIL-alig

SRE, support, or incident management roles, including at least 2 years of direct Incident Management experience leading high‑severity incidents. As an Incident Manager at Cockroach Labs, you will lead the coordination and resolution of incidents across internal systems, CockroachDB Cloud, customer

The successful candidate will manage shift operations, provide incident management leadership, and ensure compliance with security protocols.

G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. Support the delivery of a new PRA/FCA regulatory initiative covering third‑party registers and incident reporting. Hands‑on DORA imp

A telecommunications firm in the UK is seeking an ITSM Service Manager to oversee IT service management processes.

A leading payments technology provider is seeking an experienced Incident & Problem Manager to enhance their Incident Management practices. The role requires a proactive leader with at least 5 years' experience in IT incident management, particularly within SaaS environments. You will collaborate wi

When clients have an incident our Cyber Incident Response (CIR) team gets to work – fast – to identify root causes and evict threats. Our CIR specialists are called to answer client needs regarding proactive incident response advisory services, reactive incident response, post-breach assessments

A leading cybersecurity firm in the United Kingdom is seeking a Digital Forensics & Incident Response Consultant to manage and respond to high-impact cyber incidents. This role requires 3-5 years of hands-on experience in digital forensics and incident response, with proficiency in various environme

A leading corporate travel management business based in Greater London is looking for a Cyber Security Manager to oversee their security operations. The ideal candidate will monitor incidents, lead investigations, and ensure robust security practices across systems. With 2+ years in SecOps or incide

Major Incident Manager (Contract). Ensure incidents are resolved efficiently and post-incident actions are captured. You will act as the central authority during high-severity incidents, coordinating virtual teams, driving resolution, and providing clear, confident communication to senior stakeholde

A leading engineering firm in the UK is seeking an Engineering Manager for the Defence Industry in Farnborough. The ideal candidate will have strong leadership skills, experience in service management, and the ability to effectively handle incidents and reduce technical debt.

Major Incident Manager / Incident & Change Analyst (Contract). Major Incident Managers / Incident & Change Analysts. Incident and Change Management processes.

Produce detailed incident reports, executive summaries, and post‑incident reviews. Job Title - Cyber security incident manager. Support the development and delivery of cyber incident simulations, tabletop exercises, and readiness assessments.