Incident manager jobs in BasingstokeCreate job alerts

Job Title: DV Cleared Service Delivery Manager (Process Owner) Location: Basingstoke Rate: £600 per day Contract: Contractor (until 31/05/2027) Clearance: Must be willing and eligible to go through the DV Clearance process Working Pattern: Monday to Friday, fully on site Are you a proactive, customer-focused professional with a passion for delivering IT excellence? Our client, a leading organisation, is hiring for a Service Delivery Manager (Process Owner) to join their dynamic Service Management Team in Basingstoke. This is an exciting opportunity to make a real impact in a secure IT environment, supporting critical services and driving continuous improvement. What you'll be doing: • Lead end-to-end Service Asset and Configuration Management, ensuring service delivery aligns with SLAs and KPIs., • Act as the primary contact for customer queries related to service assets and configurations., • Monitor performance metrics, analyse trends, and prepare detailed reports for stakeholders., • Manage incident, problem, and change processes following ITIL best practices., • Collaborate with internal teams and vendors to resolve issues and implement enhancements., • Drive service improvement initiatives based on data and customer feedback., • Support compliance, governance, and audit activities to uphold security standards. ...

The Major Incident Manager will take an influential role in this rapidly growing, global business. The role will be responsible for numerous deliverables with the key focus on resolving all major incidents and supporting IT services across the group. A strong level of general IT / Infrastructure knowledge is required. The role won't be 'hands-on' however you will need to interact with relevant technical teams on various high priority incidents or outages and demonstrate a high level of technical understanding. Applicants must be within commutable distance of the Hampshire office; such as: Fareham, Portsmouth, Southampton, Winchester, Bournemouth, Basingstoke. Requirements: The ability to lead teams effectively, either directly or offshore Can demonstrate working as an Major Incident Manager, Problem Manager or delivering Service Delivery processes in a large organisation Good understanding of IT; Infrastructure, Networking, SAP, Windows, Linux, etc Experienced in working with or managing 3rd parties Able to adapt effectively to the demands of a fast-paced, changeable environment Mut be an excellent communicator. Able to work with all levels of a business ITIL certified Experience with ServiceNow Able and willing to work on an on-call rota when required All candidates must be eligible to work in the UK. Please apply to this advert or send your cv to Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy

Information Security Officer Overview We are seeking an experienced Information Security Officer to play a pivotal role in managing and enhancing our clients security posture. The successful candidate will be responsible for overseeing information security risks, leading security operations and governance, and maintaining our ISO27001 and Cyber Essentials Plus certifications. Working closely with the IT leadership team, this role will ensure the right security controls are embedded into the systems designed, build and operate. Also acting as a company-wide champion for information security—supporting teams, raising awareness, and ensuring compliance with legal, regulatory and contractual obligations. Role & Responsibilities Manage and maintain the Information Security Management System (ISMS) aligned to ISO27001. Oversee external certification processes and manage external audit programmes. Deliver the internal information security audit programme. Own monthly and quarterly information security governance forums. Define and continuously evolve the organisation’s information security strategy. Act as security architecture SME to support system development and change initiatives. Advise operational teams on the implementation and improvement of security controls. Develop and deliver a company‑wide information security training and awareness programme. Serve as the Primary Incident Response Manager for information security incidents. Manage and review information security risks across the organisation. Lead information security improvement initiatives. Oversee supply chain information security risks and vendor assessments. Essential Skills & Experience Strong experience in policy and standards development. Cyber incident response expertise. Security architecture knowledge. In-depth understanding of ISO27001 controls. Experience with Cyber Essentials Plus certification. Strong risk management capability. Proven ability to communicate with and influence senior stakeholders. Desirable Audit process management. Supplier risk reviews. Qualifications Degree-level education preferred but not essential. Minimum 5 years' experience in an information security role. CISSP (or equivalent) required. C|CISO certification desirable

Skills incident management major incident Azure Windows Network Employee Value Proposition Exposure to range of enterprise clients with a wide range of critical issues 18mth intent fully remote Job Title: Incident Manager Location: London, UK Rate/Salary: 210. Description Incident Manager required t

Title:Major Incident Manager Department:Procode IT Location:Commutable distance of our Chandlers Ford office Salary: Circa £67,500 + Discretionary bonus scheme Sponsorship: Unfortunately, we are unable to offer sponsorship for this role We’re seeking an experi

A leading satellite communications company is looking for a Major Incident Manager in the UK. You will be responsible for managing Major Incidents to resolution, ensuring minimal impact on operations.

SRE, support, or incident management roles, including at least 2 years of direct Incident Management experience leading high‑severity incidents. As an Incident Manager at Cockroach Labs, you will lead the coordination and resolution of incidents across internal systems, CockroachDB Cloud, customer

Contribute to the Post Incident Review (PIR) process: reviewing major incidents, documenting RCA's and lessons learned in a timely manner; and ensuring actions are identified. Support, maintain and keep up to date, the Major incident management process, related procedures and the main documentation

WeAreTechWomen is looking for a Behavioural Threat Manager (EMEA) based in London. This managerial role requires leading response efforts for behavioural threats across the EMEA region.

Elite Technology is seeking a Technical Support Manager to lead a new team focused on cloud service health and incident management.

Major Incident Manager / Incident & Change Analyst (Contract). Major Incident Managers / Incident & Change Analysts. Incident, Change, and Problem Management.

Oversee incident investigation and ensure timely, accurate escalation. Act as the primary escalation point during active incidents. Strong understanding of incident detection, triage, and escalation.

Endava Limited is seeking a SOC Manager to lead the day-to-day operations of a global 24/7 Security Operations Center. The ideal candidate will manage security monitoring, incident response, and operational activities across distributed teams.

NatWest Group is seeking an experienced Incident Manager to oversee incident management within one of its key divisions. The successful candidate will collaborate with various business and technology teams to ensure effective incident resolution and continuous process improvement.

Contribute to the Post Incident Review (PIR) process: reviewing major incidents, documenting RCAs and lessons learned in a timely manner; and ensuring actions are identified. Support, maintain and keep up to date, the Major incident management process, related procedures and the main documentation s

A growing global business in the UK is seeking a Major Incident Manager to take a key role in resolving major incidents and supporting IT services. The ideal candidate will have strong leadership skills, experience in incident management, and ITIL certification.

Oversee and drive Incident Management activities, including the resolution of Major Incidents. A fantastic opportunity has arisen for a Major Incident Manager to join our London based law firm on a permanent basis. It is therefore essential that the Major Incident and Experience Manager is highly cu

Clifford Chance is seeking a Major Incident and Experience Manager in London. The role entails managing complex incidents across global teams and enhancing IT service reliability. Candidates should have a strong background in ITIL processes, particularly Incident and Problem Management.

Responsibilities include incident management, team mentorship, and operational improvements.

Join us as an Incident Manager. We are seeking a highly skilled and experienced Incident Manager. Experience handling all types of incidents, including major incidents.

Ankura is seeking a Manager level candidate with a strong background in Incident Response and project management. Join us in making a significant impact in cyber incident response!.

DGH Recruitment is looking for a Major Incident Manager to join their law firm in London on a permanent basis. This role involves managing Major Incidents, driving effective incident resolution, and overseeing technical teams.

NatWest Boxed in Greater London is seeking an experienced Incident Manager to oversee incident management across various clients and stakeholders. Key responsibilities include facilitating incidents, maintaining accurate records, leading post-incident reviews, and collaborating with multiple departm

Utilita Energy Ltd is seeking a Major Incident Manager who will lead and manage responses to critical IT incidents. The successful candidate will mentor the incident team, conduct post-incident reviews, and improve processes.

We are seeking a highly skilled and experienced Incident Manager to join our team and take responsibility for one of our key divisions. Supporting analysis of incident data by ensuring accurate records relating to incident data are gathered, reviewed and maintained. Experience handling all types of

Contribute to the Post Incident Review (PIR) process: reviewing major incidents, documenting RCA's and lessons learned in a timely manner; and ensuring actions are identified. Manage all assigned Major Incidents (MI) to resolution within SLA targets during day and night time. Quickly conduct service

A global cyber resilience firm in the United Kingdom is seeking a Manager in Digital Forensics & Incident Response. The role requires leading investigations across various environments during high-impact cyber incidents. Candidates should have 3–5 years of experience in digital forensics and incid

HM Revenue & Customs is seeking a Senior IT Service Manager to ensure the management of live digital and technology services. This role involves owning service performance against SLAs, coordinating technical changes, and leading incident management.

Endava is seeking an experienced SOC Manager to lead the daily operations of a global 24/7 Security Operations Center. This role ensures high-quality security monitoring and incident management across diverse teams in Europe and APAC.

Spectrum IT Recruitment is looking for a Major Incident Manager based in England. In this role, you will be responsible for resolving major incidents and ensuring IT services run smoothly across the organization.

To be considered suitable for this Incident Response Manager role you will need the following skills and experience:. Security Incident Response Manager (Cyber Threat). A large global financial services firm is looking for an Incident Response Manager within its cyber threat division.

National Highways has an exciting opportunity for an experienced Major Incident Manager. Oversee and assure post‑incident reviews, root cause analysis and knowledge sharing, embedding lessons learned into operational practices and driving ongoing capability maturity and performance improvements. W

Incident Response Manager (Cyber Threat). A large global financial services firm is looking for an Incident Response Manager within its cyber threat division. Good understanding of incident response frameworks and methodologies (ICERF).

Gravitas Recruitment Group (Global) Ltd is seeking a Site Reliability Engineering Manager to lead the Site Reliability function for a major consumer tech platform in London.

Xe's risk function such as, but not limited to: Xe's annual risk assurance plan, enterprise risk analysis, local risk reporting, annual internal vendor management risk assessments, and oversight of operational incidents, whilst always looking for ways to improve processes. Oversee Operational Incide

A leading cybersecurity firm in the United Kingdom is seeking a Digital Forensics & Incident Response Consultant to manage and respond to high-impact cyber incidents. This role requires 3-5 years of hands-on experience in digital forensics and incident response, with proficiency in various environme

Hyatt Group in Greater London is seeking a Security Manager to oversee hotel security operations. Key responsibilities include managing patrol strategies, overseeing incident investigations, ensuring fire safety compliance, and promoting a culture of safety awareness.

You will support the Passenger Transport Manager in ensuring that the council’s passenger transport services are supported to effectively to deliver additional support needs transport, school transport and public transport services to customers, clients and service users and to the residents of We

Assist in managing security incidents and ensure prompt communication. Link incidents to risks and policies to improve security. Communicate incidents, risks, and mitigations to leadership and stakeholders.

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We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your

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We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists.Our company is seeking

We're currently looking for individuals across the country to take part in online paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No call centre representative agent experience needed.Call Centre Representative Agent Work From Home - Part Time Remote Focus Group Panelists.Our company is see