20 Best incident manager Jobs in Mitcham (October 2026)

Role Overview & Purpose • Job Title: Childminding Assistant, • Responsible To: The registered childminder, • Purpose of the Role: To support the lead childminder in delivering high-quality care, implementing the Early Years Foundation Stage (EYFS) framework, and maintaining a secure, clean, and organized home-based childcare environment. [1, 3] Key Responsibilities & Duties • Childcare and Supervision: Assist with daily routines, including welcoming children, engaging in play-based learning, and supervising indoor and outdoor activities. [2], • Personal Care: Help with feeding, preparing nutritious snacks/meals, changing nappies, and managing toilet training where applicable. [4], • Outings and School Runs: Accompany the childminder on local walks, park visits, and school/nursery pick-ups and drop-offs., • Environment Maintenance: Keep play areas, equipment, and dining spaces clean, tidy, and compliant with health and safety standards. [5], • Documentation and Communication: Assist in recording daily activities, observations, and incident logs (such as minor bumps or accidents) while maintaining strict confidentiality. [4, 5] Essential Requirements & Qualifications • Safeguarding & Welfare: A solid understanding of child protection policies and willingness to undergo required safeguarding training., • DBS Check: An Enhanced DBS check with barred lists, registered on the update service., • First Aid: A valid 12-hour Paediatric First Aid certificate (mandatory if left in sole charge of children for short periods)., • Personal Attributes: Patience, reliability, physical fitness for active outdoor play, and a warm, positive attitude.

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Hope & Noble

Residential Support Worker

Residential Support Worker – Children’s Residential Home Make a Real Difference Every Day Are you passionate about helping children and young people feel safe, valued and empowered to reach their potential? Join our dedicated team as a Residential Support Worker and become a positive, consistent and inspiring presence in the lives of the children we support. This is more than a job—it is an opportunity to build meaningful relationships, create lasting memories and help young people develop the confidence, resilience and life skills they need to thrive. Role Overview As a Residential Support Worker, you will provide warm, compassionate and child-centred care within a safe, nurturing and supportive home environment. You will play an important role in helping children and young people feel secure, understood and encouraged. You must be able to engage young people positively and confidently, building genuine relationships through conversation, shared activities, encouragement and trust. Whether supporting a young person through a difficult day, celebrating their achievements or helping them try something new, your approach will make a lasting difference. We are looking for someone who is caring, energetic, resilient and reliable, with the ability to remain calm and positive when faced with challenging situations. You will work proactively as part of a team and help create a home where every child feels listened to, respected and supported. Key Responsibilities • Provide high-quality, trauma-informed care that reflects each child’s individual needs, wishes, risks and care plan., • Engage young people in a positive, respectful and meaningful way, encouraging participation, communication and trust., • Build safe, trusting and professional relationships with children and young people., • Support children with daily routines, including personal care where required, meal preparation, household tasks and maintaining a welcoming home environment., • Encourage children to develop independence, confidence, resilience and practical life skills., • Plan and take part in engaging activities, hobbies, key-work sessions, outings and community experiences that reflect young people’s interests., • Motivate young people to participate in education, training, employment, health appointments and other professional services., • Celebrate progress, recognise achievements and help young people identify and build on their strengths., • Contribute to the development, implementation and review of care plans, placement plans, risk assessments and individual support strategies., • Promote positive behaviour through calm, consistent, restorative and relationship-based approaches., • Respond appropriately to safeguarding concerns, incidents, missing episodes and emergencies, following organisational procedures., • Maintain professional boundaries while providing warm, consistent and responsive care., • Complete clear, accurate and timely records, including daily logs, incident reports, key-work records and progress updates., • Communicate effectively with children, colleagues, families, social workers and other professionals., • Support children to maintain appropriate family and community relationships in accordance with their care plans., • Administer or support with medication where required, following training and organisational procedures., • Drive company vehicles when required to support appointments, education, activities and community access., • Participate in staff meetings, supervision, training and reflective practice., • Work in accordance with safeguarding requirements, relevant legislation, regulatory standards and organisational policies. Person Specification The successful candidate will demonstrate: • A genuine passion for supporting children and young people., • The ability to engage young people naturally, positively and confidently., • A creative and enthusiastic approach to building relationships and encouraging participation., • A compassionate, patient and non-judgemental attitude., • The ability to connect with young people while maintaining clear and professional boundaries., • Strong verbal and written communication skills., • Emotional resilience and the ability to remain calm, positive and solution-focused under pressure., • The ability to work effectively as part of a team and follow agreed care plans and procedures., • Good organisational and time-management skills., • Confidence using electronic systems for recording, reporting and communication., • An understanding of safeguarding, confidentiality and the importance of accurate record keeping., • Flexibility to work a varied rota, including days, evenings, weekends, bank holidays and sleep-in duties., • A willingness to get involved, be proactive and make a positive difference every day. Qualifications and Experience • Previous experience working with children or young people in residential care, education, youth work, social care or a similar setting is desirable., • Experience engaging young people through activities, mentoring, support work, education or community-based work is desirable., • A Level 3 qualification in Residential Childcare, Children and Young People’s Workforce, or an equivalent qualification is desirable., • Applicants without the relevant Level 3 qualification must be willing to complete the required qualification within the appropriate timeframe., • A full UK driving licence and the ability to drive safely and responsibly are desirable., • Applicants must be willing to undertake all required training and participate fully in ongoing professional development. Safeguarding Hope & Noble is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to complete an enhanced Disclosure and Barring Service check and provide satisfactory references. All appointments will be made in accordance with safer recruitment requirements. Ready to Make a Difference? If you are caring, dependable, engaging and passionate about helping children and young people feel safe, build confidence and achieve their potential, we would love to hear from you. Bring your energy, compassion and commitment to Hope & Noble—and help us create brighter futures, one young person at a time.

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Ola Prestige Care - Dartford Best Home Care Services

Care Assistant / Carer

Provide person-centred support to enable the client to remain safe, comfortable and as independent as possible in her own home. Support includes: • Assist with personal care, washing and bathing as required, while maintaining dignity and privacy., • Support the client with dressing and getting ready for the day., • Support and encourage safe mobility around the home., • Encourage the client to maintain independence and complete tasks she is able to do safely herself., • Prepare breakfast, light meals, snacks and drinks according to the client's preferences., • Encourage adequate food and fluid intake and report any concerns., • Provide support with toileting and continence needs where required, maintaining dignity and good hygiene., • Provide companionship, reassurance and emotional support., • Encourage the client to follow mobility/physiotherapy exercises already recommended by relevant professionals, where these form part of her agreed care plan., • Observe for changes in mobility, pain, skin condition, bowel pattern, appetite, hydration or general wellbeing and report concerns promptly., • Maintain a safe environment and reduce falls risks, particularly when the client is mobilising., • Record all care and relevant observations accurately after each visit., • Report any deterioration, incidents or concerns in accordance with OPCS escalation procedures. Skills Required • Personal care and dignity, • Bathing and washing support, • Continence and toileting support, • Safe mobility assistance, • Moving and handling awareness, • Falls prevention and risk awareness, • Meal and drink preparation, • Nutrition and hydration monitoring, • Observation and escalation of changes in condition, • Skin integrity awareness, • Supporting an older person with reduced mobility, • Promoting independence, • Person-centred communication, • Companionship and reassurance, • Accurate care documentation, • Infection prevention and control, • Medication awareness and safe working within the care plan, • Ability to recognise when concerns require escalation to family, manager or healthcare professionals Equipment / Aids Equipment currently identified or requiring confirmation: • Walking/mobility aid used by the client, • Stair support/handrails within the home, • Appropriate footwear for safe mobility, • PPE for personal care as required Important The successful applicant must: • Live in or very close to Sydenham (SE26) or be able to travel reliably to the area for scheduled calls., • Be available for morning, lunchtime and evening visits, including weekends., • Be reliable and able to commit consistently to agreed visits., • Have experience providing personal care, including washing, bathing and dressing., • Be confident supporting a person with reduced mobility and promoting safe movement around the home., • Understand how to encourage independence rather than taking over tasks unnecessarily., • Be able to prepare simple, nutritious meals and drinks and confidently encourage good nutrition and hydration., • Be comfortable providing medication prompts/support in accordance with the client's care plan and medication records., • Be able to observe and accurately record food and fluid intake and report concerns appropriately., • Have good communication and observation skills and recognise changes in a client's wellbeing that require escalation., • Understand dignity, privacy, choice and person-centred care., • Have good written and spoken English for communication and accurate care records., • Follow infection prevention, safeguarding, moving and handling and medication procedures., • Complete required care records accurately and promptly after each visit., • Be willing to complete OPCS recruitment, training and competency requirements before working independently. Desirable • Previous domiciliary/home-care experience., • Experience supporting older adults with reduced mobility., • Experience supporting clients with nutrition and hydration needs., • Relevant care qualifications or training., • Driver with access to a vehicle, although applicants who live locally and can reliably attend all required visits will also be considered.

BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

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