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Key Responsibilities: Product Listings & Content Management: Create, update, and manage product listings across ecommerce platforms (e.g., Shopify, Amazon, eBay, etc.). Ensure all product descriptions, specifications, and images are accurate, optimised, and up to date. Assist with the uploading of new products, seasonal promotions, and price changes. Perform regular audits of product content to ensure consistency and accuracy. Inventory Management: Monitor inventory levels across all ecommerce platforms, ensuring stock availability and alerting teams to low stock or stockouts. Coordinate with the warehouse or fulfilment team to ensure timely restocking and accurate product availability. Assist in setting up and maintaining stock control systems within the ecommerce platform. Order Management: Process and manage customer orders, ensuring accurate fulfillment, timely shipping, and smooth delivery. Coordinate with the customer service and fulfillment teams to resolve any order-related issues (delays, cancellations, returns, etc.). Track orders, troubleshoot discrepancies, and update order statuses as necessary. Customer Support: Provide backend support for customer inquiries related to product information, orders, and returns via email or ecommerce platform messaging. Resolve issues related to payments, refunds, and exchanges in a timely and professional manner. Collaborate with customer service to ensure a seamless and positive customer experience. Platform Maintenance & Optimization: Maintain the overall functionality of the ecommerce website(s), ensuring all links, banners, and CTAs are working correctly. Identify and troubleshoot any technical issues that may arise on the platform, working closely with the IT team or external developers. Monitor website speed, security, and overall user experience, making suggestions for improvement as needed. Reporting & Data Analysis: Assist in the collection and analysis of sales data, traffic reports, and key performance metrics. Prepare daily, weekly, and monthly reports for management, highlighting trends, sales performance, and inventory turnover. Provide actionable insights from data to help optimise ecommerce performance. Marketing & Promotions Support: Support the ecommerce and marketing teams in executing digital marketing campaigns, promotions, and sales events. Coordinate promotional banners, discount codes, and product features on the website. Collaborate on SEO initiatives and ensure listings are optimised for search engines.
We are looking for a passionate and enthusiastic Kids Coding Teacher to join our team at i2Tech Academy. The ideal candidate will have a love for technology, education, and a desire to inspire young minds in coding, game design, and robotics. You will be responsible for teaching coding concepts to children ages 6-15 through interactive lessons, projects, and hands-on activities. Key Responsibilities: Teach coding and programming: Deliver engaging lessons in coding languages like Scratch, Python, JavaScript, or other relevant programming tools tailored for kids. Plan and prepare lesson materials: Develop creative and interactive lesson plans aligned with curriculum standards and individual learning needs. Facilitate hands-on learning: Guide students through coding projects, game design, or robotics challenges, ensuring a fun, engaging, and safe learning environment. Monitor and assess progress: Track students' progress, provide feedback, and offer additional support as needed to ensure mastery of skills. Encourage critical thinking and problem-solving: Teach students how to break down problems, develop logical solutions, and foster computational thinking. Classroom management: Maintain a positive and structured classroom environment that promotes collaboration, curiosity, and respect. Stay current with technology: Continuously update personal knowledge of new coding tools, software, and teaching methods to keep lessons fresh and relevant. Engage with parents and guardians: Provide feedback on student progress and suggestions for further development through reports or parent-teacher meetings. Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, Education, or a related field (preferred but not required). Experience:Previous experience teaching kids or working with children in an educational or extracurricular setting. Knowledge of programming languages such as Scratch, Python, Java, or similar platforms used in kids’ coding programs. Experience in game design or robotics is a plus. Skills:Strong communication and presentation skills. Patience, creativity, and a passion for teaching young learners. Ability to explain complex concepts in a simple and engaging manner. Classroom management and organizational skills. Technical Skills: Familiarity with coding platforms, educational software, and the ability to troubleshoot basic technical issues. Work Environment: Friendly and supportive team atmosphere. Opportunities for professional development and growth in a technology-driven education environment. Flexible working hours based on class schedules.