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Area Manager - Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity, while also playing an integral role in the expansion and launch of Nexus and Grocery across EU AMZL. Key job responsibilities Night Shift Area Manager - leading >30-80 Associates and Supervisors. In this role, you're required to: • Create, oversee, and drive a culture of safety and wellbeing, • Analyse and implement changes to keep quality and productivity at a consistently high level, • Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility, • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence, • Work collaboratively with management-level colleagues to standardise shift practices A day in the life You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. About the team DCR3 - Croydon it's an exciting Delivery Station in London. One of the biggest Same-Day operations across the EU, delivering to our customers in the southern London area. Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts. Nexus is a micro-fulfillment solution designed to enable faster same-day delivery service by combining storage and dispatch operations within existing Amazon buildings, primarily Delivery Stations. The initiative also integrates fresh and frozen groceries into their Same Day delivery service, creating a convenient one-stop shopping experience for customers in need of immediate grocery delivery. • Bachelor's degree, or MBA in business, data science, public administration, finance, engineering, human resources or related field, • Speak, write, and read fluently in English at C1 level or above, • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization, • Experience in making data driven business decisions, • Experience in supply chain, commodity, and supplier management in a high volume, global sourcing and operations manufacturing environment with a global supply base of contract manufacturers, • Knowledge of Lean, Six Sigma and Kaizen techniques, • Experience in warehouse operations and logistics or equivalent, • Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Cazoo, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers. At Cazoo, you'll be part of a team that's revolutionising the way people buy and sell cars. If you're ready to drive your career forward in a dynamic, fast-paced environment, Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail! We are looking for Head of Product B2B Reports To: Chief Product Officer Contract Type: Permanent Location: Richmond UK, Hybrid The Head of B2B Product will lead the dealer side of the Cazoo marketplace, reporting into the CPO and taking ownership of our B2B product strategy and team. The role centres on Dealer Centre, our dealer-facing platform, alongside dealer retention, lead quality, sales attribution and self-serve monetisation. This person will be responsible for moving the team beyond simply delivering requirements and towards understanding dealer problems, shaping a compelling product vision and driving measurable customer and commercial outcomes. You'll work closely with dealers of different sizes, Commercial, Engineering and Design to understand customer needs, define priorities and make clear product trade-offs. • Defining and delivering the vision for Dealer Centre as the daily performance platform dealers rely on to understand and grow their business with Cazoo., • Making Cazoo’s value more visible through sales attribution, lead performance, benchmarking and market insight., • Improving dealer retention through stronger onboarding, packaging, insight and performance visibility., • Shaping our approach to DMS, stock-feed and data partners across the automotive ecosystem., • Driving self-serve growth through package upgrades, increased stock penetration and visibility products., • Leading and developing the B2B Product team, creating clarity, alignment and accountability around priorities., • Building a culture of experimentation, continuous learning and evidence-based product delivery., • Strong product leadership experience in B2B SaaS or a two-sided marketplace, ideally where the health of the supply side, seller, partner or merchant ecosystem is critical to the business., • Strong commercial instincts and the ability to turn customer, dealer and sales insight into clear product priorities., • Clear evidence of delivering measurable outcomes such as revenue, retention, adoption, engagement or customer growth, rather than simply shipping features., • Strong grounding in both quantitative and qualitative product discovery, balanced with pragmatism and pace., • The ability to deliver immediate improvements while also building towards a coherent long-term product vision and platform., • Experience working with third-party integrations, data providers or external partnerships outside your direct control., • Confidence working with and challenging senior stakeholders across Commercial, Engineering and Design., • Comfort operating in a challenger environment, making bold product decisions with imperfect information and finding differentiated ways to compete against established incumbents., • Experience leading and developing Product people, ideally having already line-managed a small Product team., • Strong enough technical understanding to operate effectively around areas such as APIs, data integrations, dealer systems and product analytics, while remaining fundamentally a Product leader., • We offer an annual bonus scheme or commission plans for our Commercial team., • We more than match your commitment to your pension, so when you contribute 6% , we put in 9%, taking your total up to 15% of your base salary., • Quarterly value-led awards with generous cash prizes., • Referral Bonus: Recommend a colleague, get £2,000., • 25 days (plus bank holidays), • Hybrid role, two days a week based in our Richmond office, • Family Enhanced leave after 6 months of service:, • Maternity/Pregnant Parent Leave: 20 weeks at 100% pay,., • Paternity/Non-birth Parent Leave: 12 weeks at 100% pay., • Volunteer Days: We offer 2 volunteer days a year so you can help out wherever matters to you., • AXA Private Healthcare: High-level coverage for you, partners, and dependents—including pre-existing conditions., • Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care., • Private GP: 24/7 digital access via Help@Hand., • Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life, • Life Assurance: 4x basic salary covered by Unum., • Specialist Support: Free counseling and menopause/fertility support via Peppy., • Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development., • Company issued laptop., • Perks@Work: Discounts at over 30,000 retailers and entertainment venues., • Annual conference with top tier industry guest speakers. Past guests include names like Matthew Syed and Damian Hughes., • Whether it’s our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style., • Free food & drinks in the office., • We’re proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket-list opportunity to actually play on the pitch yourself, we bring you closer to the action. The best ideas come from people with different backgrounds, experiences and ways of thinking. At Cazoo we are a place where people feel comfortable speaking up, contributing and growing. Bring your perspective. Bring your experience. Be yourself. #J-18808-Ljbffr

Reporting to: CFO Salary: £90,000 plus benefits We're looking for an experienced, commercially minded Head of Finance to lead the day-to-day finance function across growing Group. This is a hands-on leadership role, ideal for someone who enjoys being close to the numbers while also developing people, improving processes and providing clear commercial insight to senior leadership. The ideal candidate will be a qualified Accountant with experience operating at a Finance Manager, Financial Controller or Head of Finance level. The Group is growing through both organic growth and acquisition. You'll play a key role in bringing greater consistency, control and visibility across the business while supporting the Group's continued growth. As the Head of Finance you will be responsible for: • Group reporting and month-end - leading the close, management accounts, consolidation and Board/investor reporting., • Budgeting and forecasting - owning the annual budget and rolling P&L, balance sheet and cash forecasts., • Cash and working capital - overseeing cash forecasting, collections, billing and working capital performance., • Financial controls - strengthening policies, processes, approvals, balance-sheet controls and audit readiness., • Commercial insight - helping the business understand revenue, margins, customer profitability, costs and cash generation., • Finance team leadership - setting clear priorities, developing the team and building a high-performing, accountable finance function., • Acquisition integration - bringing acquired businesses into consistent reporting, forecasting and control frameworks., • Systems and process improvement - reducing manual work, improving data quality and helping implement a Group-wide finance platform. A key part of the role is giving the CFO confidence that routine finance is under control, that reporting is accurate and timely, and that any material issues are identified early with a clear explanation and recommended action. You'll be a qualified accountant (ACA, ACCA or CIMA) with significant experience across management reporting, financial control and team leadership. You'll ideally have: • Experience leading finance across multiple entities, including consolidation, budgeting, forecasting and audit., • Strong commercial understanding and the ability to connect operational performance with financial outcomes., • Experience producing clear Board, investor or lender reporting., • Excellent financial modelling and accounting systems capability., • A track record of improving controls and reporting without losing focus on the day-to-day., • Experience developing and leading finance teams., • The confidence to challenge senior stakeholders constructively and explain complex financial issues simply., • A practical, organised and hands-on approach, with the judgement to know when to get into the detail and when to step back. Experience in a private equity-backed or acquisitive business would be advantageous. This is an opportunity to take a key leadership role in a growing, acquisitive Group, working closely with the CFO and senior leadership team. You'll have real scope to shape the finance function, develop the team, improve systems and controls, and provide the insight needed to support the Group's next phase of growth. If you're a commercially focused finance leader who enjoys making things work better, we'd love to hear from you. #J-18808-Ljbffr

Location/s: UK-wide Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. Mott MacDonald’s Advisory and Programme Delivery(APD) unit delivers both project, programme & commercial management (PPCM) services and advisory solutions across the built environment, defence, energy, water, environmental, transportation, health and care sectors. We deliver tailored solutions that directly address our clients’ key challenges, combining our world-leading project expertise with unrivalled programme delivery capabilities and advisory services. APD delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of programme management, project management, project controls, scheduling, cost management, estimating, infrastructure finance, management consulting, digital consulting and education, health and care management. Client organisations face increasingly complex and interconnected challenges throughout their business, and drivers for change are both wide ranging and influential on each another. This includes the need to maximise investment, pursuing net zero and making the energy transition. Climate resilience, digital transformation, and environmental and social outcomes also command new ways of thinking and working. Our range of strategic advisory capabilities help executive teams articulate the future state of their enterprise, programme or problem that aligns their people, processes, information, and technology. Our integrated management consultancy services leverage our rich technical excellence of complex problem solving, proven through the practical delivery of projects and programmes through our asset management, business change, digital and data, and value chain solutions. Come and join our growing team of inspirational, ambitious and digitally-enabled innovation consultants working on Transport, Energy and Water projects throughout the UK. Reporting to our Innovation Director, you will manage client relationships and lead technical and commercial delivery of value directly for our clients by designing innovation approaches and delivering innovation initiatives. Drawing upon our substantial domain knowledge and combing this with purposeful innovation management and best practice approaches you will progress sustainable innovation for specialist shorter term projects and on major infrastructure programmes. We offer innovation training and coaching to the latest innovation management methodologies and digital training through AI Studio using Copilot. • Experience of leading technical service delivery for innovation project teams, • Consultancy experience 10+ years within UK infrastructure sector, • Chartered Management Consultant or Chartered Engineer, • Degree qualified in technical or business discipline, • Business development winning innovation services with excellent engagement skills, • Commercial experience of project delivery, • Experience of ISO 56000 series, • Agile project management, programme management, strategy development / design thinking, • Presented at conferences and thought leadership groups, • Mentoring and coaching others, • Bringing your new perspectives to this role Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. At Mott MacDonald, we see the value AI can bring, but we take a people‑first approach to hiring. While AI tools can help candidates prepare and build confidence, every application and hiring decision is reviewed by our recruitment and hiring teams. We encourage the responsible use of AI while ensuring we get to know the real person behind the application. We want you to feel supported and able to perform at your best throughout our recruitment process. If there is anything we can do to make applying or interviewing with us more accessible, please contact us at reasonable.adjustments@mottmac.com and we'll be happy to discuss how we can help. • We match employee pension contributions between 4.5% and 7%., • Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary., • Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury., • Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing., • As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes., • Our employee ownership model means no external investors, just us, creating a culture of shared success., • Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses., • As your career grows, so does your stake, recognising your long‑term impact and contribution., • Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future., • For our senior roles you will have a direct pathway towards ownership from day one., • Private medical insurance for all UK colleagues., • Health cash plan to support you with every day health costs and treatments., • Access to Peppy, providing free support from menopause experts for all UK colleagues., • A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family., • Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too., • A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme., • 10 days additional paid leave for Armed Forces Reservists and Cadet Force Adult Volunteers., • Holiday entitlement increased to a minimum of 35 days after 5 years’ service., • Variety of employee saving schemes and discounts from high‑street retailers., • Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave., • Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay., • Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid., • We offer policies and dedicated support to help military families balance service life with career and wellbeing., • Primary annual professional institution subscription., • A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self‑development options., • Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities., • We are proud signatories of the Armed Forces Covenant and Gold Award holders in the MOD Employer Recognition Scheme, supported by our dedicated internal Armed Forces Network., • Make a difference within our communities through our social outcomes. Manchester, GB Newcastle Upon Tyne, GB Croydon, GB Bristol, GB Glasgow, GB Edinburgh, GB London, GB Leeds, GB Birmingham, GB Permanent Full Time Various Other 17028 #J-18808-Ljbffr

Work with us Reporting to the Bike Repair Operations Support Manager the Bike Repair Collections & Logistics Lead is responsible for planning and coordinating our collection and delivery network across London, managing a small team of drivers, and acting as an escalation point for operational issues.At the same time, you will regularly undertake collections and deliveries yourself, helping maintain operational resilience through a hands-on approach within the organisation.This is a hybrid operational and team lead position that combines route planning, logistics management and hands-on driving responsibilities.This role is ideal for someone who enjoys both strategic problem-solving and being actively involved in the operation, someone who thrives working independently whilst also enjoys customers interaction and understands the value and importance of customer's bikes.The Day to Day Logistics Planning & Operations. Plan and optimise daily collection and delivery routes across London, managing vehicle capacity, delivery zones and customer booking availability.Monitor operational performance and identify opportunities to improve efficiency, utilisation, service levels and costs.Take ownership of route changes, delays and operational exceptions throughout the day, working closely with Customer Operations teams to resolve issues.Analyse logistics performance data and support the implementation of new tools, systems and processes to improve operational efficiency. Driver Leadership & Team Management.Manage and support a team of drivers, fostering a positive, accountable and customer-focused culture.Create and manage driver rotas and holiday schedules, ensuring appropriate operational cover.Lead onboarding and training for new drivers, while monitoring performance and identifying coaching and development opportunities.Ensure drivers consistently follow company processes, safety requirements and customer service standards. Customer Service & Communication.Act as a key point of contact for operational issues affecting collections and deliveries.Communicate proactively with customers when delays or rescheduling are required.Work collaboratively with store teams and Customer Operations teams to resolve service issues and deliver an excellent customer experience. Driving & Delivery Responsibilities.Carry out collection and delivery routes as part of normal operations, expected to be approximately 60% of your time.Provide cover for driver absences, holidays and periods of increased demand.Safely load, transport and unload customer bikes in accordance with company procedures. Fleet & Compliance.Ensure company vehicles remain roadworthy, compliant and well-maintained, arranging maintenance where required.Support initiatives to reduce vehicle incidents, fines and customer bike damage.Undertake any other duties which may be requested by Management, for which training and/or an explanation has been provided and understood.Who we're looking for Full UK driving licence with a clean driving record.Previous experience driving a LWB Van.Previous experience in logistics, transport planning, field operations or delivery management.Experience managing or supervising people.Strong route planning and organisational skills.Excellent problem-solving ability and confidence working under pressure.Strong communication and customer service skills.Comfortable using technology including Microsoft Office, operational systems and communication platforms.30 mins commuting distance to either our Fettle Finsbury Park or Streatham sites. (Desirable)Passion for cycling with strong credibility when engaging customers and operational teams.Experience using route optimisation or logistics planning software.Knowledge of London's road network.The Perks Exclusive discounts at major retailers, restaurants, holidays and much more.Generous staff discounts for you and your family.Award-winning training and development, with fantastic career prospects.Wide range of wellbeing support for you and your family (Employee Assistance Programme)Kwik Fit Club.Free MOT.Cycle to Work Scheme.Trade prices on bike parts and accessories from the day you start, to keep your own bike going for a better price.Monthly team activities.About us Kwik Fit Bike Repair powered by Fettle is a rapidly expanding bike repair and service company that is dedicated to promoting sustainable transportation and making cycling more accessible for everyone.We are passionate about providing the highest-quality repair and maintenance services for bicycles of all types, and we believe that our success depends on working collaboratively, continuously learning, and always putting our customers first.TPBN1_UKTJ

Electrical Project Manager – Data Centre Location: Croydon Salary: £75,000–£90,000 DOE Job Type: Permanent – PAYE Start Date: 1 October 2026 Sector: Data Centres We are looking for an experienced Electrical Project Manager to join a major data centre project in Docklands. The role will support the Senior Project Manager and take responsibility for driving electrical packages, site delivery and programme performance through to completion. Key Responsibilities Support the Senior Project Manager with overall electrical project delivery. Manage and drive electrical packages through to completion. Manage electrical programme, sequencing and progress. Coordinate electrical subcontractors, suppliers and site teams. Monitor labour, productivity and programme performance. Manage technical queries, RFIs and installation issues. Ensure works are delivered safely, on programme and to the required quality. Attend and lead electrical progress and coordination meetings. Support testing, commissioning, snagging and handover. Produce progress updates and short-term look-ahead programmes. Requirements Proven experience as an Electrical Project Manager. Must have previous data centre project experience. Strong electrical background with experience delivering major electrical packages. Experience managing subcontractors and electrical site teams. Strong programme and project delivery experience. Good understanding of electrical installation, testing and commissioning. SMSTS. CSCS Management Card. * Relevant electrical qualification. Salary: £75,000–£90,000 DOE

The Royal Automobile Club is seeking an IT Applications Manager to join our IT Management Team. The role is primarily based at our Epsom clubhouse with travel to Pall Mall when needed for projects and meetings. You will develop and execute an integrated applications and data architecture to support strategic and operational objectives, while ensuring GDPR and PCI DSS compliance across on‑premise and cloud environments. #J-18808-Ljbffr

Our exclusive clubhouse in Woodcote Park, Epsom is looking for an IT Applications Manager to join our well established team. The role is office based, predominantly in our Epsom clubhouse, though travel to our Pall Mall office in London will be required as work/projects dictate. Purpose of the role As IT Applications Manager, you will contribute, as a member of the IT Management Team, to developing the Club's IT strategy and to the attainment of that strategy. To develop and execute an integrated applications and data architecture aligned to support the Club's strategic and operational objectives. • Develop and maintain a sound and integrated enterprise architecture., • Deliver an integrated applications landscape aligned to work processes and information flows to support the Club's strategic goals., • Ensure that systems provide protection of the Club's data to comply with the respective standards and legislation, including GDPR and PCI DSS compliance., • Develop the Club's website and other applications in conjunction with the appropriate internal stakeholders., • Develop, analyse and report on systems and user needs., • Provide user support in the use of Applications including training 'Super-users' as the first line support for end users., • Ensure the integrity, availability and confidentiality of the Club's IT systems., • Assist in the development of the Club's communication capabilities to understand and respond to members' needs., • Assist in management of the Club's IT application vendors and contracts to ensure an integrated data and applications landscape and that vendors achieve agreed service levels., • Suppliers include:, • Front Office Applications: PMS, POS, Membership, Activities, CRM,, • Back Office Applications: Finance, HR, Procurement, Business Intelligence, H&S,, • Digital Strategy: website, mobile app, digital services., • Effectively manage and support the IT Applications team, ensuring that training needs are met and that performance is managed and reviewed., • Assist the IT Infrastructure team when necessary. Demonstrable record of implementing IT strategies. • Extensive knowledge of IT systems, concepts and methodologies., • Experience working within the Software Development Lifecycle., • Operational or in depth understanding of the hospitality environment., • Data and applications architecture., • Building websites and apps for mobile platforms., • Knowledge and experience of managing on premise and cloud infrastructure., • Project and change management., • Budget management., • Experience working with GDPR/Data compliance regulations., • Experience managing PCI-DSS compliance., IT Degree or equivalent, relevant experience., • Extensive knowledge and experience of managing relevant IT systems/applications, concepts and methodologies., • Strong and demonstrable IT project management/delivery., • Working within GDPR/ICO compliant environment., • Managing PCI-DSS compliance., • Managing a team supporting both 3rd party/SAAS and custom, in-house systems. The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests. Discretionary annual bonus • Free meals on duty, • Paid birthday day off, • Free onsite parking, • Free shuttle bus from Epsom station, • Perkbox discount scheme, • European RAC cover, • EV Scheme, • Interest-free season ticket loan, • Generous pension, • Employer-paid health cash plan, • 24/7 Employee Assistance Programme, • 40-hour week with paid overtime, • Staff parties #J-18808-Ljbffr

End Date Tuesday 29 September 2026 Salary Range £0 - £0 We support flexible working – click here for more information on flexible working options Flexible Working Options Job Share Job Description Summary . Job Description JOB TITLE: Lead Customer Journey Manager LOCATION: Jersey or Isle of Man HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office site. What you’ll be doing: An exciting opportunity has arisen within the Crown Dependencies Lab within the Markets Platform, part of the Non Ring-fenced Bank, to lead our Fids, Funds and Corporate Feature Team. You'll help us maintain our current platform as well as manage its evolution to support growing customer demand for digital services and products within our estate. You’ll need to develop a deep understanding of industry trends, and a willingness to apply your technical knowledge to making customer’s experiences better. Within our Lab, we challenge ourselves daily to create an extraordinary team environment, in which people bring out the best in themselves by providing autonomy and ensuring they feel and a safe space to experiment. The Lead Customer Journey Manager plays a critical role in product development, working with Product Owners and the wider product team to understand, measure and orchestrate customer journeys. The role combines strong customer journey expertise with technical capability, enabling effective translation of customer, business and regulatory needs into technology-enabled solutions. By understanding processes, systems, data flows and integration points, the Lead Customer Journey Manager helps shape prioritisation decisions and ensures design choices deliver the intended customer and business outcomes. The role is responsible for understanding and optimising the end-to-end customer experience, both internal and external, ensuring customer needs remain at the forefront of all journeys. They lead the continuous improvement of journeys by finding opportunities to simplify processes, remove inefficiencies and enhance customer outcomes through effective use of data and technology. Working closely with Product, Experience Design, Engineering and Operations teams, the Lead Customer Journey Manager ensures customer journeys, process designs and technical solutions are aligned and accurately represented. The role acts as a bridge between business and technology teams, orchestrating delivery across functional boundaries to ensure journeys are scalable, efficient, compliant and effective. • To be eligible for this role, you'll need to have right to live and work in the Isle of Man (this is different to UK right to work Lead the delivery and continuous improvement of customer journeys, processes and technology solutions, using established change, business analysis and knowledge management frameworks. Conduct research and analysis across customer, operational, process, system and data sources to identify trends, root causes, risks and opportunities, supporting evidence-based decision making. Identify inefficiencies, gaps and control weaknesses across customer journeys, processes and systems, driving improvements that enhance customer outcomes and business performance. Partner with business, technology, engineering, design and operations teams to understand system capabilities, data flows and dependencies, ensuring solutions are scalable, achievable and aligned to customer needs. Develop and maintain customer journey maps, process maps and supporting documentation, ensuring operational, data, technology and regulatory considerations are accurately represented. Evaluate the feasibility, value and impact of new products, services, processes and technology-enabled solutions, providing recommendations and supporting implementation. Manage journey-level risks, dependencies and stakeholder alignment across people, process, technology and data, ensuring effective delivery of customer and business outcomes. Monitor customer journey performance using feedback, operational metrics and data insights, finding opportunities to optimise experiences, efficiency and service effectiveness. Act as the subject matter expert for assigned journeys, contributing to long-term planning, future operating models and technology-enabled propositions while balancing customer, operational, regulatory and technical requirements. If you think all banks are the same, you’re wrong. We’re a pioneering, fast-changing business that’s shaping finance as a force for good. If you’re after a role where you can have an impact and do the best work of your career, you’ve just found it. In this role, you’ll act as the senior customer advocate within delivery, ensuring customer needs are effectively translated into prioritised, scalable and value-driving solutions that are delivered. You’ll be responsible for shaping and improving end-to-end customer and colleague journeys, ensuring customer outcomes remain at the heart of change delivery; you’ll need to have 2+ years' experience and broader experience in change, business analysis or product delivery, providing leadership across the CJM/business analyst community, driving quality standards, and influencing strategic decisions across business and technology teams. • Customer journey mapping and process analysis., • Requirements gathering and documentation., • Stakeholder engagement and collaboration., • Understanding of business processes, systems and data., • Identification of customer problems and improvement opportunities., • Supporting testing, implementation and change activities., • Strong communication, problem-solving and analytical skills. This is a place for you: Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. • A generous pension contribution of up to 15%, • An annual performance-related bonus, • Benefits you can adapt to your lifestyle, such as discounted shopping, • 30 days’ holiday, with bank holidays on top, • A range of wellbeing initiatives and generous parental leave policies Ready to make an impact? At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. #J-18808-Ljbffr

Data Analytics & Insight Manager - Milton Keynes - About The Role - SALARY: From 49,354pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time, permanent CLOSING DATE: 29/09/26 We reserve the right to close the advert earlier If we receive a high volume of applications. Were looking for a Data Analytics & Insight Manager to lead the delivery of high-quality reporting, analysis and insight that supports effective decision-making across our business. This high-impact and analytical role will be instrumental in turning complex data into clear and meaningful insight. Youll work closely with senior stakeholders and teams across the business, helping them understand performance, identify trends, manage risks and opportunities, and make informed decisions. What youll be doing: - Leading the development and delivery of automated performance reporting and a consistent suite of business reports. - Turning complex data into clear insights, recommendations and engaging stories for senior and non-technical audiences. - Working with senior stakeholders to understand their reporting and insight needs, influence priorities and deliver information that supports decision-making. - Producing high-quality reporting and analysis across customer, sales, operational and financial performance. - Identifying trends, risks and opportunities by monitoring performance and investigating significant changes or variances. - Selecting meaningful measures and creating clear data visualisations that help stakeholders understand performance and take action. - Supporting the transition of reporting activity into data product teams and working across multiple business areas to improve reporting processes. - Improving the quality, consistency and accuracy of data, reporting and senior management presentation packs. - Leading, coaching and developing a team, creating a supportive environment that encourages high standards and continuous improvement. What youll bring: Youll be an experienced data analytics and insight leader with the ability to combine strong technical knowledge with commercial awareness and excellent stakeholder management skills. Youll have a passion for using data to tell a clear story and a focus on producing insight that enables better business decisions. Youll be confident working with senior stakeholders, leading a team and explaining complex information in a straightforward and engaging way. Essential experience & skills - Strong senior stakeholder management, influencing and relationship-building skills. - Experience presenting complex technical information clearly to non-technical audiences. - Strong data storytelling and visualisation skills, including the ability to select meaningful measures and performance indicators. - Excellent analytical, trend-analysis and problem-solving capability. - Experience working with large datasets, data quality requirements and end-to-end data processes. - Advanced Tableau, Microsoft Excel and PowerPoint skills. - Experience working across multiple business areas and with data product teams. - Strong people leadership skills, with experience coaching, supporting and developing team members. - The ability to manage multiple priorities and deliver accurate work at pace under pressure. - Experience delivering complex reporting, analytical or data-led activities. - The ability to turn analysis into clear recommendations that support business decisions. Desirable experience & skills: - Experience working within a Hub and Spoke model, Centre of Excellence or Data Office. - Experience working as part of, or alongside, Data Product Teams. - Experience using Power BI. - Experience working with modern cloud-based data platforms (e.g. data warehouses, data lakes environments) to support analytics and reporting. - An understanding of data governance within analytics and reporting. - Experience within automotive finance, financial services or banking. - A degree in a statistical, scientific or related discipline. - Experience using statistical or analytical methods to identify patterns, relationships and performance trends. Whats in it for you? Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. Youll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. - About You - About Us - Why join VWFS UK? Youll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be The Key to Mobility. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role, wed love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isnt just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVIs criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

Electrical Technical Manager Location: London & Surrounding Areas Salary: £60,000 - £70,000 DOE Hours: Monday to Friday, 8-hour working day Benefits: Company vehicle, 20 days holiday + Bank Holidays, company pension and additional company benefits Our client is a well-established and rapidly growing electrical contractor delivering commercial and domestic projects across London and the surrounding areas. With a strong reputation for technical expertise, safety and high-quality service, they are continuing to expand their electrical operations. Due to continued growth, they are looking to appoint an experienced Electrical Technical Manager to take ownership of the technical, quality and design standards across their electrical works, while providing technical leadership and support to their delivery teams. Electrical Technical Manager - Position Overview Act as the company's Lead Qualifying Supervisor, taking responsibility for the technical supervision and compliance of electrical works. Oversee and, where required, produce electrical design work including load calculations, cable sizing, distribution design and material specifications. Ensure all electrical installation, testing and inspection works comply with BS 7671, Building Regulations Part P and relevant project specifications. Lead and manage electrical site teams, supervisors and apprentices, providing technical direction, mentoring and support. Carry out regular site audits and inspections, identifying non-conformities and driving improvements in quality and workmanship. Maintain and develop the company's electrical accreditation, liaising with scheme assessors and supporting audits and renewals. Provide technical support to project managers and estimators during tendering, design development and project delivery. Review risk assessments, method statements and site-specific technical documentation. Act as the technical point of escalation for clients, consultants and subcontractors regarding design, compliance and technical issues. Electrical Technical Manager - Position Requirements Proven experience acting as a Qualifying Supervisor with NICEIC or NAPIT, ideally with a minimum of 2 years' experience. NVQ Level 3 Electrical qualification or equivalent. 18th Edition Wiring Regulations qualification. 2391/2394-95 Inspection & Testing qualification or equivalent. Demonstrable electrical design experience, including distribution design, load calculations and cable sizing. Proven experience managing and developing electrical teams, including supervisors and apprentices. Strong working knowledge of BS 7671, Building Regulations Part P and relevant industry standards. CSCS card. SSSTS or SMSTS qualification, or willingness to obtain this when joining. Experience within commercial, domestic, fit-out, new-build or refurbishment electrical projects. Strong technical, leadership and communication skills with the ability to liaise confidently with clients and project stakeholders. Full UK driving licence. Desirable: Experience using electrical design software such as AutoCAD, Amtech, Electrical OM or similar. Familiarity with ISO 9001 quality management processes. Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application. TPBN1_UKTJ

Complaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon Thames Full time, on-going temp contract £15.00 - £15.86 per hour (40 hour week) We are currently recruiting for a leading repairs and maintenance contractor who is looking for a Complaints Officer to join their team in Kingston upon Thames on an on-going temporary contract. In this role, you will be responsible for handling Stage 1 and Stage 2 complaints within the Repairs and Maintenance service. Duties and Responsibilities Respond to customer care issues and expressions of dissatisfaction. Create action plans to ensure complaints are resolved effectively. Proactively respond to concerns at the earliest stage to prevent escalation where possible. Investigate and register all complaints, reporting in accordance with company and client procedures. Ensure all MP and Councillor enquiries and complaints are investigated and resolved efficiently within agreed targets, keeping residents and clients informed of outcomes. Maintain the company's complaints log and analyse data to identify trends, lessons learned, and opportunities to improve services. Arrange appointments for any follow-up works required and ensure these are completed to the resident's satisfaction. Arrange compensation or goodwill gestures where appropriate, subject to approval by the Customer Service Manager / Divisional Manager. Respond to expressions of dissatisfaction received via the text message service within agreed timescales and ensure issues are addressed. Ensure resident telephone surveys are conducted and recorded, taking appropriate action based on feedback. Produce a monthly report outlining survey findings and actions taken to address any issues identified. Key Experience Previous experience working in a customer service environment is essential. Experience working with Local Authorities or Registered Housing Providers is desirable. Proven ability to work in a busy environment and meet challenging deadlines. Knowledge of Reactive Maintenance Services is desirable. You will be working for a modern, forward-thinking organisation that believes the strengths, skills, and personalities of its people are key to the group's success. Please apply online now. TPBN1_UKTJ

Compliance Manager - Social Housing: Gas, Electrical and Repairs South London Up to £65,000 + Benefits We are recruiting for a Compliance Manager to join a leading social housing contractor, to lead and deliver compliance excellence across repairs and maintenance contracts. Working with internal teams and supply chain, you will be responsible for ensuring all works are compliant with relevant industry standards and contractual obligations including gas servicing and breakdowns, electrical remedials / upgrades, legionella, asbestos, passenger lifts, FRA (fire risk assessments), fire alarms and emergency lighting. We are looking for somebody who has experience in the Social Housing sector, either from the client side or contractor side (ideally both), who can drive performance and provide technical knowledge. This is a key management role and presents an excellent opportunity for the right person to develop technical and leadership skills within in an ever-changing statutory and regulatory environment. Compliance Manager Key Accountabilities: Ensure that all DLO operatives and supply chain's qualifications and accreditations are up to date, including Gas safe registration and insurances for supply chain Supervise and coordinate projects, inspections, and audits, ensuring full legal and regulatory adherence Act as the key liaison with clients, contractors, and residents-delivering a trusted, expert presence and providing technical support Champion safety, drive KPI performance ensuring programmes and deadlines are met, and oversee system/policy improvements Provide monthly reports detailing performance, KPI productivity, legislative and regulatory requirements, gas breakdown and servicing report Responsible for ensuring that all properties meet all necessary statutory and non-statutory standards and legal compliance. Compliance Manager Qualifications: Minimum 5 years' management experience in compliance across housing, gas, or building services Strong technical understanding of GSIUR, HASAWA, CDM, Building Regs, and ISO standards Qualifications in SMSTS/SSSTS, ACS Gas (Domestic/Commercial), and Asbestos Surveying (desirable) A relevant technical/ building qualification to Level 4 or above. Skilled in ICT systems, data reporting, project governance, and stakeholder engagement Compliance Manager Salary & Benefits: You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a permanent, full-time role for which you will receive a highly competitive salary of up to £65K + benefits. You will be part of a stable business with ambitious growth plans over the next 5 years. TPBN1_UKTJ

Shop Manager Kingston (Full Time) Are you a dynamic, positive person looking for a retail role that's win-win? We want your energy and enthusiasm, to help fulfil our mission to Save Sight. Change Lives. And in return we'll give you the chance to take a well-stocked, beautifully styled charity shop and make it a lively, well-loved hub for the Muswell Hill area. Become a Fight for Sight shop manager to take our high street presence to the next level. Regardless of whether you're currently a deputy shop manager or supervisor, whether you're in corporate or charity retail, we want to hear from you. If you're prepared to come in with ideas and energy, we'll offer you support and the opportunity to thrive in a retail career. About our mission... Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers: Can this be stopped? How will I live my life? Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population. We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people. We are Fight for Sight: we wont stop until we: Save Sight. Change Lives. We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, wed love to hear from you. Responsible to Commercial Manager Direct reports Assistant Shop Manager Indirect reports Team of volunteers Working hours and contract Permanent, Full time 35 hours, 5 days per week but flexible over a seven-day rota Salary £ 27,000 Location Kingston How to Apply Please submit your CV and a covering letter to our recruitments inbox with subject header Kingston Shop Manager (Full Time). Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience youll bring and why you want to work for Fight for Sight? Closing date for applications: Rolling Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate. Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application. Role Responsibilities Purpose of Job The Shop Manager is responsible for leading and delivering a successful, community-focused charity shop that generates sustainable income to support the charitys mission. The postholder will drive commercial performance, ensure operational excellence, develop and inspire a strong volunteer team, and build meaningful relationships within the local community. The role requires confident leadership, sound judgement, resilience, and the ability to make informed decisions while maintaining a welcoming and positive shop culture. Main Responsibilities Drive income and sustainable growth to maximise funds for the charitys cause. Take full accountability for shop sales, Gift Aid income, cost control, and overall financial performance. Deliver agreed income targets through effective stock management, merchandising, and pricing strategies. Analyse sales data and local trends to identify opportunities for growth and improvement. Ensure strong visual merchandising standards that enhance customer experience and maximise sales. Lead seasonal campaigns and promotions with creativity and commercial awareness. Monitor and control expenditure to protect profitability. Encourage Gift Aid sign-ups and ensure processes are followed accurately. Identify new income streams and partnerships that align with the charitys mission. Act decisively to address underperformance and implement improvement plans where required. Operations Ensuring safe, compliant, and efficient day-to-day running of the shop. Take overall responsibility for the safe and compliant operation of the shop. Ensure adherence to health and safety legislation, safeguarding requirements, and charity retail standards. Maintain high standards of housekeeping, stock processing, and back-of-house organisation. Oversee stock rotation, waste reduction, and effective donation management. Ensure accurate cash handling, banking, and financial administration procedures. Manage rotas to ensure appropriate shop cover within budgeted hours. Maintain secure keyholding and opening/closing procedures. Ensure all policies and procedures are implemented consistently and fairly. People Leading, developing, and supporting the Assistant Shop Manager and volunteers. Recruit, induct, and retain a diverse and inclusive volunteer team. Create a positive, respectful, and supportive team culture where everyone feels valued. Provide clear direction, regular feedback, and recognition to motivate the team. Ensure volunteers receive appropriate training and development opportunities. Address performance or conduct issues promptly and constructively. Promote wellbeing and maintain open communication across the team. Lead by example, demonstrating integrity, accountability, and professionalism. Community Build relationships with local businesses, community groups, and supporters to increase donations and awareness. Ensure the shop provides a welcoming and inclusive environment for all customers and donors. Promote the charitys mission and impact confidently and accurately. Encourage community engagement through events, campaigns, and in-store initiatives. Handle customer feedback and complaints constructively, maintaining the charitys reputation. Identify opportunities for collaboration that strengthen local presence and support. Ensure the shop reflects the charitys values in behaviour, presentation, and service. Other Adhere to Fight for Sights vision, mission, and values. Commit to equality, diversity, and staff wellbeing. Person specification - Desirable skills, knowledge & experience Personal qualities Results-driven, able to measure and quantify own outcomes. Adaptable to changing landscape and evolving organisation. Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines Highly organised with ability to plan effectively and allocate resources appropriately. An understanding of and commitment to Londons blind and partially sighted people. Flexibility The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time. Employee benefits We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are: A great team and a supportive culture Employer pension contributions matching up to 10%, and death in service cover Generous parental leave Flexible/hybrid working options Apprenticeships scheme, study leave and financial support for training & development Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program An active Social Committee and staff events Application & Interview process See above (page 2) for How to Apply. Please note that w e value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected. Successfully shortlisted applicants will be invited to interview online via MS Teams. Accessibility We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence. Equal opportunities, diversity & inclusion Dont meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if youre excited about this role but your past experience doesnt align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have. We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups. Other information We draw your attention to some important policies that govern the research that our charity funds. You can find these here . TPBN1_UKTJ

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