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Working very closely with client Service Delivery Managers and Run the Bank teams ensuring they adhere to Incident, Problem and Change processes. Review changes and liaise with Run the Bank teams to ensure the change meets required governance and process is adhered to. Facilitate IT change activi...

SIEM Incident SME - Contract (DV Cleared)Rate: £550pd - £650pd Inside IR35Duration: 6 monthsLocations: Hybrid and then onsite 2/3 days per week in one of the following locations: Corsham, Portsmouth or NorthallertonDue to client requirements, all applicants must require the following, to be consi...

Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident. Escalate incidents to management, being able to articulate details of the incident at all levels. Facilitate Post In...

SIEM Incident SME - Contract (DV Cleared)Rate: £550pd - £650pd Inside IR35Duration: 6 monthsLocations: Hybrid and then onsite 2/3 days per week in one of the following locations: Corsham, Portsmouth or NorthallertonDue to client requirements, all applicants must require the following, to be consi...

The Cloud Incident Response Team supports the responders, tooling, and outcomes for GCP Major Incidents. In this role, you will be responding to and helping to coordinate, mitigate, or resolve major incidents across all of GCP. Participate in on-call rotation supporting Critical Incident Response...

Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation.

BAU Support and Incident Management: * Manage and resolve BAU tickets related to Workday reporting, including incidents, service requests, and change requests. * Ensure timely and accurate resolution ...

Service Management: Has a solid understanding of service management processes, in particular Service Transition (onboarding of new services) and Service Operation (event management, incident ...

Design and Implement Incident and Problem Management Framework : Build a scalable incident and problem management strategy tailored to the unique needs of a start-up bank. The framework should focus ...

Supporting the incident management process for the industry, and lead operational resilience policy positions, with a focus on upcoming regulatory changes. * Provide support to improve the ...

Lead incident management and act as the escalation point for any integration-related issues, ensuring timely resolution. * Monitor integration performance, gather feedback from users and stakeholders ...

Design, enhance and deliver our Operational Resilience, Incident Management and Business Continuity landscape * Monitor operational performance against agreed SLAs and KPIs Customer Experience

Maintain the comprehensive support frameworks, including processes for incident management, service request handling, and problem resolution. UK Citizen/ Green card holder only - This role does not ...

Incident management processes/communications and regulatory notification decisions * BCP/DR, service mapping and business impact assessments * Third party / vendor risk * Physical security * Be a ...

Owning the incident management across all Finance systems, be the first point of contact. * Implement, document and own the IT General Controls (ITGC's) across the finance systems to ensure a robust ...

Maintain the operational risk incident management and reporting framework including operational risk root cause investigation, identification, assessment and countermeasures, and promotion of the ...

Maintain the operational risk incident management and reporting framework, including operational risk root cause investigation, identification, assessment and countermeasures, and promotion of the ...

Develop and manage incident management processes to respond to and recover from production data incidents. * Monitor emerging risks and regulatory changes that may impact data operations. Skills ...

Critical incident management Requirements * Experience in education law (respondent) gained from a similarly ranked education specialist department / firm * Strong regulatory compliance experience

Accurately document incidents and tasks in our incident management system. * Stay informed about product updates to provide accurate solutions. * Manage iPhones, iPads, and home office systems

Oversees the incident management process, ensuring that incidents are handled promptly and effectively * Conducts or participates in quality assurance audits, identifying areas for improvement and ...

Incident Management: Own and resolve critical incidents (P1/P2), ensuring accurate logging and communication with users and management. * Application Monitoring: Maintain a 99.9% uptime across the ...

Crisis and Incident Management. Skills and knowledge required: Techni

Responsible for Incident Management (requires experience with managing NAV Errors / fund operational issues) * Fund Governance- Support preparation of Board materials for the quarterly Board of ...