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We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Job Title to play a pivotal role in our Service in location. Sounds great, what will I be doing? You'll manage a caseload, act as a key contact, and develop person-centred recovery plans that promote social goals and community integration. Using trauma-informed, strength-based approaches, you'll help service users access resources, attend appointments, and engage in wellbeing activities. The role involves liaising with statutory and voluntary organisations, attending clinical meetings, and ensuring accurate documentation in RiO. You'll champion recovery-focused communication, uphold safeguarding and quality standards, and participate in supervision and ongoing professional development. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for We are seeking a candidate with an NVQ Level 4 in Care (or equivalent) or at least two years' experience in a mental health setting. You should have a strong understanding of mental health, recovery principles, and co-production, along with experience working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is essential. Excellent communication and relationship-building skills, confidence in group facilitation, and the ability to work both independently and as part of a team in a fast-paced environment are key. You will be proficient in IT systems, including electronic case management tools, and demonstrate resilience, adaptability, and clear professional boundaries. A commitment to person-centred, trauma-informed practice is fundamental to this role. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Customer Service Administrator job Richmond - product-based business - £26,000 plus bonus and commission Your new company A well-established player in the entertainment and manufacturing sector is quietly on the lookout for a talented Parts & Customer Service Administrator. With a strong reputation for innovation and a collaborative team culture, this organisation offers a dynamic environment where your skills will be valued and your growth supported. This role is a permanent position based in the heart of fashionable Richmond and is a permanent role based fully on-site, 5 days a week, Monday to Friday, with excellent opportunities for long-term development. Your new role This is a hands-on, multi-faceted role within a busy customer service department. You’ll be the go-to person for managing orders, liaising with suppliers, and supporting both internal teams and external clients. From chasing delivery dates to resolving invoice queries, your day-to-day will be varied, fast-paced, and rewarding. Key responsibilities include: • Handling inbound calls and emails, • Processing sales and purchase orders, • Sending updates and technical information to customers, • Managing pro forma invoices and chasing payments, • Coordinating with suppliers and engineers to ensure accurate parts ordering, • Generating reports and maintaining inventory records, • Strong initiative and ability to work independently, • Excellent communication and relationship-building skills, • High attention to detail and organisational prowess, • Comfortable juggling multiple tasks in a busy environment, • Quick to learn new systems and technologies, • A flexible, solutions-focused mindset, • Experience using Excel and Outlook If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4718877

Fleet Co-ordinator job - 1 year contract in Hammersmith - £29,000 - £32,000 with hybrid working Your new company A leading UK-based construction business, part of a global group, delivering major projects and regional developments that enhance mobility, sustainability, and the built environment. The business is structured into three core divisions, offering a collaborative and dynamic workplace with a strong focus on operational excellence and employee development. The organisation are looking for a detail-driven Fleet Co-ordinator for a 1-year FTC in their Hammersmith office, with a possibility for extension beyond this and hybrid work available. Your new role As Fleet Co-ordinator, you’ll be the central point of contact for all things related to the company’s benefit-in-kind vehicle scheme. This includes managing insurance claims, liaising with brokers and legal teams, coordinating with the fleet service provider, and ensuring accurate reporting for payroll and compliance. You’ll handle accident notifications, maintain insurance databases, reconcile fleet reports, and support HR with licence checks and fuel card administration. The role demands precision in data handling, especially using Excel, and strong communication skills to navigate between internal teams and external stakeholders. It’s a 12-month fixed-term contract with hybrid working—three days in-office and two remote after initial training. What you'll need to succeed You’ll need solid experience in data management and Excel. A keen eye for detail and the ability to communicate clearly across departments are essential. Familiarity with fleet operations, insurance processes, payroll administration and strong data administration will give you an advantage. In order to be considered, you need to be available at short notice and based within a reasonable commute of Hammersmith. What you'll get in return Alongside a competitive salary of £29,000–£32,000, you’ll receive 26 days’ annual leave, a discretionary bonus, pension contributions, private medical insurance, income protection, and critical illness cover. You’ll also benefit from a travel allowance that covers most commuting costs and access to professional development training. The role is Monday to Friday, 9-5pm. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4721933

THE ROLE As a Physiotherapy Assistant at a Barchester care home, you will work under the guidance of the Physiotherapist to make sure our residents get the most of out of life by helping them to reach their best possible physical condition. We'll look to you to provide individualised quality physiotherapy in line with current and evidence-based professional practice, as well our company policies. You will be required to provide basic administrative tasks to maintain accurate records and an efficient service. You are an empathetic and passionate individual with excellent communication and relationship-building skills who can demonstrate a good knowledge of anatomy and physiology. An interest in the subject field both within and outside the work environment is preferred. Previous experience in a neuro-rehab environment or similar would be advantageous. ABOUT YOU To join us as a Physiotherapy Assistant you'll need to have empathy, dedication and a can-do attitude. You will need NVQ 2 (or equivalent) in Health and Social Care, or be willing to work towards this qualification. With exposure to so many different areas of care, you will have the opportunity to build on your skills. Above all, you'll have a person-centred approach which means you always deliver the highest standards of care and support. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Refer a Friend bonus schemes. If you'd like to use your experience and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

Stores Supervisor - Hounslow - Salary up to £35,000 OTE £48,000 + Benefits Ref 1973 I am currently recruiting for a Stores Supervisor to work for a leading Engineering organisation based in Hounslow. Salary up to £35,000 OTE £48,000 + Benefits The organisation is an industry leader within their field delivering world class products into a specialist market. They have a team of highly motivated individuals that are extremely driven and pride themselves on delivering their innovative portfolio of products and engineering expertise to clients across the globe. Due to a further expansion in the demand of their product range, the organisation has the need to appoint a Stores Supervisor on a permanent basis. As a Stores Supervisor you will play a crucial role in managing and mentoring the Stores and Dispatch teams to ensure deadlines are met and customer satisfaction targets are achieved. Working closely with senior leadership, you will act as the second in command stepping in to run the Stores operation whenever required. You will also be responsible for managing the MRP system, maintaining accurate stock information, and ensuring all part numbers are correctly recorded and up to date. Key requirements: • Experience working as a Stores Manager, Stores Leader, Warehouse Leader, Warehouse Manager or similar, • Experience managing, leading, and mentoring This is an immediate requirement so if you have the required skills and experience, please get in touch immediately with an up-to-date copy of your CV.

Pastry Commi Chef -Twickenham | Full-Time / Permanent £31583.76 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We' re looking for... As part of our culinary team, you’ll bring passion, skill, and pride to the preparation and assembly of all pastry items while supporting the delivery of exceptional dishes across the wider menu. You’ll help us create memorable guest experiences by producing high-quality food that reflects our standards and our client’s vision. You’ll play a key role in maintaining a spotless, safe kitchen, driving consistent quality through centrally led menu plans, and upholding our commitment to preferred suppliers. Every day, you’ll contribute to delivering a food offer that is creative, sustainable, high quality—and unmistakably Levy. We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London, we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Key Responsibilities • Prepare, cook, and assemble dishes in line with the client environment and centrally driven menus and promotions., • Follow accurate portion control and use preferred suppliers wherever possible., • Bring passion and creativity to pastry—setting dessert specifications, plating standards, and delivering consistently exceptional results., • Create and follow recipes to maintain quality, cost control, and consistency., • Work collaboratively as part of a positive, guest-focused team., • Produce dishes that excite and delight our guests., • Ensure all food is stored, handled, and packed safely and correctly in line with Food Safety and Hygiene Regulations., • Maintain accurate temperature records, take remedial action where needed, and report concerns to your line manager., • Operate all kitchen equipment safely, following training and procedures, and report any faults promptly., • Maintain clean and organised work areas, ensuring waste is recorded and disposed of correctly., • Demonstrate competency across all areas of preparation, cooking, and counter service., • Uphold exceptional standards of food quality, presentation, and hospitality service., • Comply with all health & safety legislation, food safety standards, and Levy company policies., • Attend and complete all required training, including brand training, food safety, and H&S., • Maintain high standards of personal presentation and hygiene. You will be: • A confident communicator who builds strong, respectful working relationships., • Detail-driven, with a strong eye for plating, presentation, and quality., • Passionate about pastry and excited by food innovation and current trends., • Flexible and adaptable—embracing change and welcoming new ideas., • Honest, ethical, and accountable, with strong personal integrity., • A natural team player who contributes positively to the kitchen culture., • Capable of designing, developing, and executing pastry dishes with skill and creativity., • Knowledgeable in recipe development and menu execution., • A motivated individual with the desire to grow, learn, and develop., • Experienced working in a pastry kitchen or in a dedicated pastry chef role. What you'll get in return • Competitive salary with bonus and full company benefits, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits:, • 2 days? additional leave after returning from maternity leave, • Day off for your baby?s first birthday, • Enhanced family leave, • Perks & discounts:, • Shopping, entertainment, and travel discounts, • 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing:, • Pension scheme, • Life Assurance, • Preferred rates on salary finance products, • Development opportunities:, • Professional subscriptions, • Ongoing training and structured career pathways Levy UK & Ireland is part of Compass Group, the world?s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0312/68686028/52629760/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

No two days are the same – this is an ideal opportunity for a nurse who enjoys freedom, flexibility, and who is passionate about holistic healthcare. Maintain accurate, compliant healthcare records. Educate patients on treatment plans, risks, and aftercare.

Hand-balling deliveries Collecting products from suppliers and customer Assist in the loading of your vehicle, and ensure that all loads are full strapped an secure Completing accurate paperwork and daily vehicle checks Requirements: Valid UK driving licence with CAT C entitlement, licence must be

A multinational business is looking for an accomplished Financial Controller to join its team. You will enhance the companys financial reporting function and provide consolidated financial analysis and commentary for the senior leadership team. You will deliver accurate, transparent and comprehensiv

✈️ Training Specialist – Advanced Aerospace & Defence Manufacturing (Learning and Development) 📍 Denham, Uxbridge | 🛠 Manufacturing | 🕒 Permanent Are you a trainer who is passionate about developing technical talent and shaping the next generation of aerospace engineers? Join a leading UK engineering organisation working at the forefront of aerospace, aviation and defence technology, where your work directly contributes to safety, performance and world-class manufacturing capability. We’re looking for a Training Specialist to design and deliver impactful training programmes across a range of advanced manufacturing teams — from precision engineering and assembly to inspection and testing. If you thrive in a hands-on technical environment and love helping people grow, this is the ideal opportunity. 🌟 Key responsibilities - Training Partner • Designing and delivering technical training to teams across manufacturing., • Creating development pathways and supporting individual progression., • Building training materials, exercises and assessments tailored to engineering skills., • Evaluating competence and supporting certification of skills across multiple disciplines., • Ensuring accurate, up-to-date training records in internal systems and LMS platforms., • Working closely with leaders to identify critical training needs., • Maintaining quality, KPIs and continuous improvement across all training programmes. 👤 Skills & Experience - Training Partner • Experience training, coaching or developing people in an engineering environment., • Strong communication, presentation and relationship-building skills., • Understanding of manufacturing processes (aerospace, defence, automotive, or similar)., • Ability to read and interpret engineering drawings., • Proficient with MS Office and SharePoint. Bonus Points For: • Experience with LMS systems or digital training content., • Background in aerospace, aircraft systems, defence, MRO, or precision engineering., • Quality/inspection knowledge. 🎓 Qualifications • Level 4 (HNC) or higher in Mechanical or Electrical Engineering (or equivalent)., • Train-the-Trainer qualifications are a plus., • BPSS clearance eligibility required. 🚀 Why Apply? As a Training Partner, you’ll play a central role in developing capability within a high-performance engineering organisation operating at the leading edge of aerospace safety and defence innovation. The role provides exposure across a variety of all manufacturing areas: CNC machines / Assembly / Machine Shops / Welding / Sheet Metal / Sewing. Expect deep technical exposure, meaningful work and the chance to influence how skills and training evolve across a world-class manufacturing environment. 👉 Ready to take your aerospace training career to the next level? Apply now or message me directly to learn more.

Exciting Opportunity: Become a Buyer - Aviation at This Thrilling Company Are you a dynamic professional with a passion for the aviation industry? If so, this is the perfect opportunity for you! This company (a leading aviation airline) is seeking a talented Buyer - Aviation to join their team and contribute to their continued success. About the Role As a Buyer - Aviation, you will be responsible for a range of exciting and challenging tasks. Your primary duties will include: • Liaising with suppliers and managing procurement processes, • Ensuring the timely delivery of essential materials and components, • Maintaining accurate inventory records and optimising supply chain efficiency, • Collaborating with cross-functional teams to identify and implement cost-saving measures To be successful as a Buyer - Aviation, you should possess the following qualifications and skills: • Relevant experience in the aviation industry or a similar fast-paced, operational environment, • Proficiency in using SAP and Microsoft Office applications, • Excellent communication and interpersonal skills, with the ability to work both independently and as part of a team, • Strong problem-solving and decision-making abilities This company (a leading aviation airline) offers a competitive salary and a comprehensive benefits package, including opportunities for professional development and career advancement. Additionally, you'll have the chance to work in a collaborative and supportive environment, where your contributions will be valued and recognized. If you're ready to take the next step in your career and become a key member of this dynamic Buyer - Aviation team, we encourage you to apply today. Don't miss out on this exciting opportunity

Job Description Role: Community Alarm Officer Location: Harrow Civic Hub, Forward Drive, HA3 8NT (with travel across the Borough) Employer: Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract: Temporary – Initially 3 months, with potential for extension Hours: 36 hours a week, including evenings, weekends and bank holidays as part of a 24-hour rota Work Style: On-site / Mobile working Rate: £16.71 per hour PAYE Pertemps Recruitment Partnership is seeking a dedicated and compassionate Community Alarm Officer to join the Helpline Service at London Borough of Harrow. This is an essential front-line role providing emergency response and support to elderly and vulnerable residents across the borough, ensuring their safety and well-being out of hours. Please note: A valid UK driving licence, access to a car, business insurance and Enhanced DBS are required for this role. Key Responsibilities: • Provide emergency response and support to elderly and disabled residents linked to the Helpline Alarm Service when nominated keyholders are unavailable., • Carry out planned “Daily Rounds” at sheltered housing schemes when resident wardens are off duty or absent, delivering a full support service equivalent to the resident warden., • Attend emergency calls without delay, gaining access, summoning help, providing physical assistance where appropriate, contacting relatives, emergency services, and updating the Helpline Service throughout., • Maintain accurate and detailed records of all actions taken during emergency and routine calls., • Report defects or urgent repairs within both council and non-council premises to the relevant maintenance or helpline teams., • In the absence of resident wardens, carry out routine fire alarm testing, smoke alarm battery replacement, programming of key fobs, and support for CCTV systems., • Relay important welfare information about clients to Care Management teams and liaise closely with resident wardens, scheme staff, and other services. Requirements: • Experience of caring for others or supporting vulnerable people in a paid or voluntary capacity., • Experience of dealing with emergencies calmly and effectively., • Excellent communication skills with the ability to engage sensitively with elderly and vulnerable people., • Strong written and verbal communication skills, including accurate record-keeping and clear reporting., • Current First Aid certificate and willingness to participate in ongoing training and development., • Valid UK/EU driving licence and access to a vehicle suitable for work (with business insurance)., • Physically able to assist or transfer frail/disabled residents when required., • Flexibility to work shifts as part of a 24-hour rota, including weekends and bank holidays. About Us: For almost 60 years, Pertemps Recruitment Partnership has been a market leader in providing temporary and permanent staffing solutions. Recognised as one of The Sunday Times “Best 100 Companies to Work For” for 14 consecutive years, Pertemps is proud to be an accredited Investor in People, with a strong focus on employee support and development. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse in the UK. Located just 10 miles from central London with excellent transport links via Harrow & Wealdstone station (Metropolitan Line, Watford DC Line, National Rail), it offers a great environment to live, work and build your career in public service. Data & Compliance Notice: The personal information we have collected from you will be shared with Cifas to prevent fraud, unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. For further details on how your information will be used and your data protection rights, please visit .

We’re hiring | Inventory Administrator (14-month FTC) 📍 Hayes, Middlesex (hybrid – Fridays WFH) 💷 £30,000 per annum 🕒 Monday–Friday | 40 hours per week We’re looking for an Inventory Administrator to join a busy Purchasing & Customer Experience team on a 14-month fixed-term contract. This role is ideal for someone with experience in purchasing, supply & demand or inventory control who enjoys working with data, systems and cross-functional teams. What you’ll be doing: • Managing weekly stock orders and monitoring demand trends, • Keeping systems accurate with delivery dates, lead times and product data, • Working closely with Customer Service, Logistics, Warehousing and suppliers, • Monitoring stock levels, out-of-stocks and overstocks, • Supporting reporting, new product launches and SKU setup, • Assisting with stock counts across head office and stores (occasional travel) What we’re looking for: • At least 2 years’ experience in purchasing, supply chain or inventory roles, • Strong Excel and systems skills, • Confident communicator with good attention to detail, • Dynamics D365 experience is a bonus If this sounds like you — or someone in your network — please get in touch or apply directly. 📩 Feel free to message me for more details.

A great opportunity is available to join a dynamic relocation and destination services team supporting international employees and their families as they settle into a new location. This role focuses on delivering high-quality destination services, ensuring a smooth transition and positive relocation experience. Flexible hybrid working is available. Previous experience working for a relocation company or destination services provider is essential. Key Responsibilities: • Provide personalised support to relocating employees and their families during their move and integration., • Deliver destination services including: orientation programs covering housing, schooling, local area information, and cultural adjustment., • Coordinate with service providers to arrange home searches, settling-in services, and other destination needs., • Act as the primary point of contact for relocating assignees, addressing questions and resolving challenges quickly., • Support client HR teams with updates, case management, and policy guidance., • Maintain accurate records, case notes, and reporting throughout each assignment., • Previous experience in relocation, destination services, or global mobility is highly desirable., • Strong knowledge of the relocation process and local area resources., • Excellent communication and interpersonal skills with a customer-first approach., • Fluent English; additional languages are a strong advantage., • Highly organised, with the ability to multitask and solve problems effectively., • Bachelor’s degree preferred but not required.

Director of Sales – Heathrow Airport Hotels (Best Western Heathrow Ariel & Novotel Heathrow) Drive Sales at the Gateway to the World Location:Heathrow area Full-time Package: Competitive and Bonus Scheme We are seeking a Director of Sales to lead commercial strategy and performance across two landmark Heathrow Airport hotels: Best Western Heathrow Ariel and Novotel Heathrow. This is a high‑impact role at the heart of one of the world’s busiest international gateways, where corporate, leisure, airline crew, and MICE business converge. Education & Experience • Degree from an accredited university in Business Administration, Marketing, Hotel & Restaurant Management, or related field, • Minimum 4 years’ experience in sales and marketing or a related professional area, • Excellent understanding of airport‑driven markets: corporate travel, delayed flights, airline contracts, leisure stopovers, group tours, and MICE, • Highly commercial mindset with a data‑led approach to performance Responsibilities • Partner with the Group Director of Sales and DOS across the portfolio to implement strategies tailored to Heathrow’s unique market mix, • Develop and sustain an aggressive solicitation program targeting airline crews, corporate accounts, tour operators, and transit passengers, • Collaborate with management to create sales plans that maximise revenue from both rooms and M&E, aligned with airport demand cycles, • Support promotions that leverage Heathrow’s global connectivity and high passenger traffic Managing Sales Activities • Oversee day‑to‑day sales and front desk operations with a focus on airport guest needs (delayed flights, park and stay, groups, Arline crew, project works and corporates), • Participate in sales calls to secure new airline, corporate, and travel trade contracts, • Use available sales systems to analyse Heathrow market trends and implement strategies to achieve revenue targets, • Assist Revenue Management in preparing accurate quarterly forecasts, factoring in airport seasonality and airline schedules Building Successful Relationships • Build strong client relationships by understanding the needs of airport travellers and exceeding expectations, • Anticipate the requirements of airline crews, transit passengers, and corporate travellers to deliver tailored solutions, • Develop and manage relationships with key Heathrow stakeholders: airlines, travel agents, tour operators, and corporate partners, • Collaborate with off‑property sales channels to ensure portfolio goals are achieved, • Represent the hotels and the groups hotel portfolio at trade shows, local events and airline networking events What We’re Looking For A strategic sales leader who thrives in a fast‑paced hospitality environment, understands the dynamics of Heathrow’s global market, and inspires teams to deliver exceptional results. Apply via LinkedIn Recruiter

About Damicor Damicor is a trusted provider of bespoke talent solutions, focusing on airport-centric industries. From airport automation and construction to engineering and supply chain, we supply skilled professionals for key technical and operational roles, ensuring your projects run smoothly and efficiently. Following three years of rapid growth as a young business, part of the renowned Hamilton Bradshaw group, led by James Caan CBE, Damicor is entering an exciting new phase and expanding our team to support the next stage of our journey. Role Overview We are seeking a motivated and detail-oriented Recruitment Resourcer to join our dynamic and outgoing team. The ideal candidate will be a proactive problem solver with a keen eye for talent and a passion for helping individuals find their perfect career match. As a Recruitment Resourcer, you will play a critical role in sourcing and identifying high-quality candidates for our clients, ensuring a seamless and efficient recruitment process. Key Responsibilities • Candidate Sourcing: Utilize various channels such as job boards, social media, and networking events to identify and attract potential candidates., • Screening: Conduct initial phone and video interviews to assess candidate suitability for specific roles., • Database Management: Maintain and update the candidate database with accurate and detailed information., • Client Support: Collaborate closely with recruitment consultants to understand client requirements and deliver tailored candidate solutions., • Market Research: Stay up-to-date with industry trends and competitor activities to identify new sourcing strategies., • Relationship Building: Develop and maintain strong relationships with candidates, providing an excellent candidate experience throughout the recruitment process., • Administrative Support: Assist with the preparation of job descriptions, advertisements, and other recruitment materials. Requirements • Previous experience in a recruitment or resourcing role is preferred but not essential., • Excellent communication and interpersonal skills., • Strong organizational skills with the ability to manage multiple tasks simultaneously., • A proactive and results-driven approach with a keen eye for detail., • Ability to work effectively both independently and as part of a team., • A passion for people and a commitment to providing exceptional service. What We Offer • Competitive salary and benefits package., • Genuine opportunities for professional development and career progression., • A supportive and collaborative team environment., • Regular team-building activities and social events., • Access to cutting-edge recruitment technology and tools. For further information, please visit our website:

Overview Project Leadership and Governance (40%) • Develop and manage a comprehensive project plan for EU Fair Pay Directive compliance, including scope, timelines, milestones, and deliverables., • Establish a project governance framework and reporting cadence to monitor progress, risks, and dependencies., • Communicate project goals, progress, and impacts to senior leadership and employee groups., • Ensure alignment between HR systems, payroll, and analytics functions for accurate pay data reporting., • Lead change management and training efforts to build organizational awareness and readiness., • Maintain all project documentation, including risk registers, compliance roadmaps, and audit evidence., • Prepare reports and dashboards for internal leadership and external regulators (as applicable)., • Partner with TR, P&C and Legal to support material required for Works Councils (WCs) in each country where WCs exist., • Support policy and process updates relating to job categories, pay bands, recruitment, and internal mobility., • Bachelor’s degree in Business, HR, Law, or related field; Master’s degree preferred., • 5+ years of project management experience, ideally in HR, compliance, or regulatory transformation., • Proven experience managing cross-functional projects in large or multinational organizations., • Familiarity with HR systems, compensation structures, and data analytics tools., • Exceptional communication, stakeholder management, and organizational skills., • Understanding of EU employment law, pay transparency initiatives, or equal pay audits (desirable)., • PMP, PRINCE2, or similar project management certification preferred.

Customer Order Administrator Location: Office-based, Hayes, Middlesex Salary: £30,000 per annum + benefits Hours: 40 hours per week, Monday to Sunday (between 08:00 – 19:00) The Role We are looking for a highly organised and customer-focused Customer Order Administrator to manage consumer-facing orders from placement through to delivery. This role plays a key part in ensuring a smooth customer experience, maintaining accurate order data, and resolving delivery or stock-related issues efficiently. You will act as a subject matter expert within your area, working closely with the Customer Service Manager to identify process improvements and support continuous operational excellence. Key Responsibilities • Process and manage consumer orders from placement through to delivery, • Maintain and manage the open order book, including push-outs, pull-ins, and error orders, • Monitor deliveries, chase PODs, and provide tracking information to customers, • Handle out-of-stock notifications and amend orders as required, • Respond to customer enquiries via phone and live chat, resolving issues efficiently, • Maintain accurate records and notes within D365, • Liaise with internal teams to resolve order, stock, and delivery issues, • Complete regular reporting and administrative tasks, • Proven experience in Order Management, Customer Service, or Supply Chain Operations, • EDI experience (understanding EDI transactions, order flows, and troubleshooting errors), • Strong Excel skills, including the ability to confidently use VLOOKUPs and Pivot Tables, • Excellent attention to detail with strong administrative and organisational skills, • Ability to investigate customer issues, identify root causes, and deliver effective solutions, • Outstanding verbal and written communication skills, • Ability to work independently, within a small team, and as part of a wider organisation, • Confident in maintaining accurate system notes and working with order management systems (e.g. D365), • Adaptable, proactive, and open to change and process improvement, • Experience producing or delivering training materials for colleagues is desirable, • Comfortable working a rotating schedule including weekends Reporting & Location • Reports to: Customer Service Manager, • Competitive salary of £30,000, • Additional company benefits

Elton Recruitment is supporting a leading UK contractor within the real estate / housing sector. Due to continued growth, our client is seeking an experienced Quantity Surveyor to join their team in West London This role plays a key part in delivering high-quality maintenance, refurbishment, energy efficiency, and improvement programmes for housing providers. You will take ownership of commercial management across varied projects, ensuring strong cost control, contractual compliance, and excellent value for money. It’s an ideal opportunity for someone who thrives in a fast-paced environment and enjoys mentoring junior team members. Key Responsibilities • Oversee all commercial aspects of housing contracts from tender stage through to final account., • Prepare, monitor, and manage budgets, cost forecasts, and cashflow projections., • Lead the submission of valuations, variations, interim applications, and claims., • Administer contracts (JCT, NEC or similar), ensuring full compliance with contractual obligations., • Produce accurate, timely financial and commercial reports for internal and external stakeholders., • Negotiate effectively with clients, subcontractors, and suppliers., • Manage subcontractor procurement, payments, and performance reviews., • Support compliance with regulatory, health & safety, and sustainability standards., • Provide guidance and mentorship to surveyors and assistant QS team members., • Work collaboratively with operations, design, and client teams to drive successful project delivery. Skills & Experience • Degree in Quantity Surveying or a related discipline (RICS accreditation desirable)., • Strong experience within social housing—planned works, refurbishment, maintenance, or new build., • Solid working knowledge of JCT, NEC, PPC or other relevant contract forms., • Excellent negotiation, communication, and stakeholder management skills., • Strong commercial awareness with the ability to analyse financial data confidently., • Proficient IT skills including MS Office and cost management systems., • Ability to lead, influence, and mentor junior commercial staff. Due to the volume of applications anticipated for this role, if you have not had a response from us within 14 days, please assume that your application has not been successful on this occasion. Please note that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for us to share selected details with our clients for them.

Would you like to work for the world’s largest family-owned winery, home to a diverse portfolio of nationally and internationally recognized wine brands seen in all major supermarkets across the UK. We are committed to innovation, partnership, and delivering exceptional value to our customers and consumers. We are hiring an a Customer Service Analyst to join our Customer Service team. Our Customer Service team plays a central role in building strong relationships with our distributors, retailers and consumers. We’re looking for a customer-focused, analytical thinker to join the team and to provide excellent service and measurable business improvements. This role is based in our Uxbridge office (UB8) on a Hybrid working pattern (3 days per week in the office 2 days work from home). Please note this role will require full UK right to work as this role is not sponsored. Role Functions. • Manages customer needs with a strong sense of urgency., • Ensures timely execution of objectives and priorities within assigned responsibilities., • Participates in the timely closure to cross-department issues; uses work-flow and decision matrix to guide appropriate actions., • Achieves on time metric for export documentation packets., • Supports and communicates with account managers to ensure timely and accurate shipment of customer documentation packets., • Responds efficiently and effectively to internal and external customer correspondence through telephone, email or formal written communication; escalates more complex issues when necessary., • Tracks and documents the completion of Export Documentation for all UK Export Orders., • Works with Defra/ The Rural Payments Agency to maintain Compliance of Export documentation., • Generates and reviews Export documentation for UK export orders., • Coordinates with customers, 3PL’s, 3rd party bottlers in multiple countries and Global Supply Chains to support the flow of information relating to customers orders., • Assists with routine to complex customer orders, inquiries, and/or complaints covering items or products ordered (EDI and manual) in line with pre-defined customer service process controls and metrics., • Orders stock from the central warehouse as per the order requests., • Monitors stock levels and ensures accurate tracking of goods in and out. Qualifications. • Bachelor’s degree plus 1 year of customer service, operations management, supply chain logistics or finance experience reflecting increasing levels of responsibility; OR High School diploma or 4 years of customer service, operations management, supply chain logistics or finance experience reflecting increasing levels of responsibility., • Experience in processing orders, invoicing, shipping documentation or transportation coordination., • Skilled in the use of MS Word, Excel and Outlook at an intermediate level.

Our client, a distinguished company in the Transmission & Distribution (T&D) sector, is currently seeking three skilled Site Managers to oversee operations across multiple locations. This permanent role requires professionals with a background in substation management, though experience in cabling or HV electrical work is also highly valued. Key Responsibilities: • Managing on-site activities to ensure project milestones are met within specified timelines, • Overseeing substation construction and maintenance projects, • Ensuring adherence to safety protocols and industry standards, • Coordinating with internal teams and external contractors to streamline project execution, • Conducting regular site inspections to monitor progress and quality of work, • Addressing any issues or challenges that arise during project implementation, • Maintaining detailed and accurate site records, • Experience as a Site Manager, ideally within the substation or T&D sector, • Knowledge of cabling and HV electrical work is advantageous but not essential, • SMSTS (Site Management Safety Training Scheme) certification, • First Aid qualification, • NRSWA (New Roads and Street Works Act) accreditation but not essintal, • Strong leadership and communication skills, • Ability to solve problems and make decisions under pressure, • Attention to detail and commitment to safety standards, • Challenging and varied projects, • Opportunities for professional growth and development, • Supportive and collaborative work environment, • Comprehensive employee benefits package Desired Skills and Experience Key Responsibilities: Managing on-site activities to ensure project milestones are met within specified timelines Overseeing substation construction and maintenance projects Ensuring adherence to safety protocols and industry standards Coordinating with internal teams and external contractors to streamline project execution Conducting regular site inspections to monitor progress and quality of work Addressing any issues or challenges that arise during project implementation Maintaining detailed and accurate site records Mentoring and supervising site personnel Job Requirements: Experience as a Site Manager, ideally with substation OR have cabling experience Knowledge of cabling and HV electrical work SMSTS (Site Management Safety Training Scheme) certification First Aid qualification NRSWA (New Roads and Street Works Act) accreditation but not essential Strong leadership and communication skills Ability to solve problems and make decisions under pressure Attention to detail and commitment to safety standards RAMS and site manager paperwork experience

HR Controlling & Reward Analyst Salary £50,000 - £55,000 Based in Chiswick, West London Hybrid Role A leading global FMCG company in Chiswick is seeking a highly analytical and organised HR Controlling & Reward Analyst to join its HR Controlling and Total Rewards Centre of Excellence. This role is ideal for someone with strong financial acumen, excellent data-handling skills and the ability to partner effectively with senior HR and Finance stakeholders. You will play a key role in staff cost planning, reward analytics and maintaining high data accuracy across the UK entities. Key Responsibilities HR Controlling • Lead payroll and benefits forecasting, quarterly rolling forecasts and monthly actuals reporting., • Partner with HRBPs, Finance and Group HR Controlling to ensure accuracy and consistency of workforce cost data., • Prepare clear, insight-driven analysis for senior stakeholders to support both Group and local reporting., • Support budgeting and strategic planning cycles by providing scenario modelling on compensation and benefits., • Deliver monthly commentary on payroll, benefits, FTE trends, expat costs and key HR ratios., • Identify cost drivers, risks and opportunities, supporting decisions around hiring, merit increases and bonus planning., • Monitor payroll and benefits reinvoicing, including accruals, recharges and bonus reconciliations., • Maintain data integrity across systems (Adaptive Planning, Polaris) and contribute to process improvements. Reward Analytics & Insights • Analyse and forecast compensation costs, ensuring accurate modelling of salary, bonus and incentive-linked spend., • Reconcile bonus recharges and ensure alignment with financial and HR reporting requirements., • Lead the analysis required for governance and statutory reporting, including Gender Pay Gap submissions., • Provide accurate earnings calculations and methodological consistency for incentive schemes., • Translate large, complex datasets into clear insights, identifying trends, risks and opportunities across reward data., • Respond to ad hoc analytical requests with timely, high-quality outputs. Experience & Skills Required • 5+ years’ experience in HR/Financial Controlling, FP&A or Reward/Compensation analytics, ideally within an international or matrix organisation., • Degree in Finance, Accounting, Controlling or a related field, • Strong financial and analytical skills with excellent attention to detail and the ability to simplify complex data for senior leadership., • Solid understanding of payroll, compensation and benefits structures., • Proficient in Excel and PowerPoint; experience with Workday and Adaptive Planning is highly desirable., • Proactive, solutions-focused and highly organised, with the ability to manage multiple priorities in a fast-paced environment., • Strong stakeholder management and communication skills, with high levels of professionalism, confidentiality and collaboration., • Comfortable working in a dynamic, fast-moving, matrixed environment and adapting to evolving business needs. Benefits: • 28 days holiday + bank holidays, • Private medical insurance, • Generous pension (up to 13% employer contribution), • £37 monthly product allowance, • Hybrid working (up to 10 days/month, flexible), • 35-hour week. Flexible hours (core 10 am – 4 pm), • Located in stunning offices in Chiswick business park

We are hiring for IT Sales Manager- Consulting & Solutions (Business Development) Location :South East/London (hybrid working to office) • Prior experience in a senior sales or account management role, including experience working with and managing technology vendor accounts. SaaS (Software as a Service) Professional Services Resource Support General Technology Solutions • Should have strong track record of expanding business within large customer accounts., • Strong understanding of how to effectively map accounts to identify key stakeholders and opportunities., • A consistent history of achieving and exceeding sales targets., • Experience maintaining and updating CRM systems (ideally HubSpot), ensuring accurate and up-to-date records., • Ability to build and manage a robust sales pipeline, forecast revenue accurately, and execute strategies to meet or exceed sales targets.

Business Support Officer (Finance) – Children’s Services Employer: London Borough of Harrow Location: London Borough of Harrow, Harrow, Middlesex, HA3 8NT Contract Type: Temporary Hours: 18 hours per week Pay Rate: £18.22 per hour Working Pattern: Hybrid – minimum 2 days per week in the office About the Role The London Borough of Harrow is seeking a skilled Business Support Officer with finance experience to join our Children’s Services team. This is a fantastic opportunity to contribute to a service that directly supports children, young people, and families, while applying your financial and administrative expertise. You will play a key role in ensuring effective financial processes, supporting managers and frontline staff, and helping us deliver high-quality services to the community. Key Responsibilities • Provide business and administrative support across Children’s Services., • Assist with financial tasks including processing invoices, monitoring budgets, and maintaining accurate financial records., • Prepare reports, handle correspondence, and support meetings., • Act as a first point of contact for internal and external stakeholders., • Contribute to improving processes and ensuring compliance with financial procedures. About You We’re looking for someone who is: • Experienced in finance and administration, with strong attention to detail., • Confident in using IT systems, including Microsoft Office and financial software., • Organised and able to manage competing priorities effectively., • A strong communicator with excellent interpersonal skills., • Passionate about supporting services that improve the lives of children and families. What London Borough of Harrow Offer • Flexible hybrid working – minimum 2 days per week in the office., • A supportive and collaborative team environment., • Opportunities for professional development and career progression., • The chance to make a meaningful impact in Children’s Services within Harrow. About Us • Pertemps Recruitment Partnership has been a market leader in permanent and temporary staffing solutions for nearly 60 years. We are proud to be accredited as an Investor in People, which is reflected in our commitment to career progression and employee satisfaction. Recognized by The Sunday Times as one of the Best 100 Companies to Work For for 14 consecutive years, we prioritize a personalized approach in everything we do., • The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London and 13 minutes to Euston via Harrow & Wealdstone station, it offers convenient access via the Metropolitan Line, Watford DC Line, rail services, and major road networks including the M1, M25, and A406. Important Notice The personal information collected from you will be shared with Cifas to prevent fraud, unlawful conduct, and malpractice. If fraudulent activity is detected, it may affect access to certain services or employment opportunities. Your data will also be used for identity verification. Further details regarding data protection and rights can be found at .

Join a team where hospitality meets innovation. LGH Hotels Management (“LGHHM”), part of the dynamic Vivion Group, is more than a multi-award-winning hospitality company—we’re a team passionate about creating exceptional experiences across our portfolio of hotels. Backed by institutional and private investors, Vivion Group is a leading real estate investment firm with a high-quality portfolio of office and hotel assets in Germany and the UK. As our business grows, so does our legal team. We’re looking for a Legal Counsel with 2–5 years’ experience in real estate and commercial contracts—bonus points if you’ve worked in hospitality. This is your chance to make an impact in a fast-paced, collaborative environment and work directly with our General Counsel. Why You’ll Love This Role • Variety & Impact: From real estate deals to commercial contracts and governance, you’ll be at the heart of our operations., • Growth & Development: Work closely with senior leaders and gain exposure to diverse legal challenges., • Flexibility: Hybrid working (three days in the office) and part-time options available. What You’ll Do Real Estate: • Negotiate leases, acquisitions, disposals, and asset management matters., • Support development projects—planning, title restrictions, insurance compliance., • Draft and review agreements with suppliers, consultants, and partners., • Resolve contractual issues and mitigate business risks., • Coordinate board meetings and prepare board packs., • Manage filings, registrations, and compliance for UK and overseas entities., • Maintain accurate statutory records and support transactional processes. Experience & Skills: • UK-qualified lawyer with 2–5 years PQE, gained in-house or in private practice., • Solid foundation in real estate and commercial contracts, with interest or experience in corporate governance desirable., • Proven ability to manage multiple projects independently and meet tight deadlines., • Excellent attention to detail and a methodical approach to documentation and record-keeping., • Clear and confident communicator with strong interpersonal skills and the ability to collaborate effectively across teams., • Proactive and adaptable, with a willingness to support a broad range of in-house legal matters., • Sound problem-solving skills and a pragmatic approach to legal and business challenges.

Job Title: Assistant Development Manager Salary: £35,000 – £40,000 per annum Location: UB3 Working Hours: 8:00am – 17:00pm Role Purpose The Assistant Development Manager will provide high-quality administrative, operational, and management support to the Development Manager. The role is integral to the successful day-to-day operation of the Estate, ensuring policies, procedures, and company standards are upheld while delivering a consistently high level of service to residents, contractors, and stakeholders. Key Responsibilities • Support the Development Manager in the day-to-day management of the Estate., • Ensure estate compliance is maintained, including reporting relevant defects to the Client during the defect liability period., • Assist in tracking, updating, and resolving defects with the Client., • Ensure actions are completed within agreed Service Level Agreements (SLAs)., • Carry out site visits via DataStation and ensure all visits are completed on time., • Proactively identify issues, solve problems, and recommend service improvements., • Maintain effective working relationships with existing and future estate contractors., • Supervise and manage contractors in relation to performance, value for money, and compliance., • Indirectly supervise on-site staff including administrators, yard staff, handymen, and cleaners., • Tender for high-value contracts in compliance with Section 20 requirements., • Liaise with contractors attending site, manage key handling, and follow up where keys are not returned by the end of the working day., • Check, approve, or query contractor invoices as appropriate., • Manage the estate purchasing and ordering system (MRI Qube), raising purchase orders as required., • Assist in managing budgets in line with Estate Management direction., • Order and manage stock for cleaning supplies, stationery, and first aid materials., • Maintain and update DataStation, ensuring records remain accurate and current., • Update, amend, and manage estate and facilities management databases., • Produce reports as directed by the Development Manager, including gym usage and DataStation reports., • Manage the fingerprint clock-in system and reconcile invoices against recorded attendances., • Act as a key point of contact for residents, lessees, tenants, estate agents, surveyors, and clients., • Deal with resident enquiries, escalating issues where appropriate., • Prepare and distribute electronic welcome packs to new tenants and lessees, following up on missing information., • Communicate with car parking management companies (temporary and permanent) and administer all related correspondence., • Administer the sale and programming of fobs and remotes as required., • Take water meter readings upon resident request and record monthly estate water and electricity readings., • Manage telephone, email, and written correspondence, ensuring timely responses and appropriate follow-up., • Maintain electronic and paper filing systems for the property management team., • Plan and organise the Estate calendar to ensure efficient time management., • Meet and greet residents, clients, and contractors as required., • Check estate internal postboxes regularly., • Update building noticeboards as required., • Write and circulate monthly newsletters, circular letters, and resident communications., • Handle general office duties including photocopying, post, and registered mail., • Work in accordance with the Landlord & Tenant Act and all relevant legislation., • Ensure activities are delivered within approved budgetary constraints., • Adhere to company policies, procedures, and health & safety requirements. Essential Experience & Skills • Proven experience in leasehold residential property management, ideally within large London estates (currently approx. 1,200 units)., • Previous experience using MRI Qube (highly desirable)., • Excellent customer service and communication skills with a strong resident-focused approach., • Ability to work effectively as part of a team and support wider estate operations. Desired • Ideally hold an Affiliate TPI qualification. Benefits • 23 days annual leave, • Increase of annual leave by 2 days after 2 years of service, • Holiday Buy and Sell (available during the annual enrolment window in December), • Enhanced pension scheme, • Life Assurance (above core cover – taxable benefit), • Private Medical Insurance (taxable benefit), • Critical Illness Cover (taxable benefit), • Health Cash Plan (taxable benefit), • Tax-free Childcare Vouchers (closed to new entrants), • Eye Care Vouchers, • Flu Vouchers, • Employee Assistance Programme (EAP) If this would be something of interest, please apply with your CV and Niamh will be in touch

Unleash your potential with Monster Energy one of the fastest-growing and most recognisable brands on the planet. We don’t do things quietly. We go bigger, faster, louder. If you’re obsessed with data, thrive in high-octane environments and want to make an impact across a multibillion-dollar global business… this is your shot. We're looking for a Statistical Forecasting Manager (Demand Planning) to power smarter decisions, sharpen our forecasting engine, and fuel the S&OP process across our dynamic EMEA region. The Role As the Statistical Forecasting Manager, you’ll transform massive datasets into sharp, actionable insights that drive production, inventory, and distribution decisions across the region. You’ll own and optimise statistical forecasting models using SAP IBP, influence the S&OP cycle, and push the boundaries of analytics, automation, and scenario modelling. This is a high-visibility, high-impact role at the centre of EMEA operations. What You’ll Do Forecasting & Analytics • Build accurate, data-driven forecasts using SAP IBP, leveraging internal BI, distributor data, Nielsen and historical trends., • Apply segmentation and tailored forecasting strategies to optimise planning accuracy., • Monitor and improve forecast KPIs: accuracy %, bias %, and forecast value add (FVA)., • Generate and present detailed performance reports to support the S&OP demand cycle., • Design and implement outlier detection frameworks using statistical algorithms., • Lead regular data quality reviews, ensuring anomalies are identified, validated, corrected and logged., • Build simulations and scenario models to assess market shifts, strategic decisions, or unexpected events., • Conduct decomposition of time series to isolate trend, seasonality, and irregularities. What You Bring • Degree in Statistics, Data Science, Economics, or similar., • 5+ years in statistical modelling, demand forecasting, or advanced analytics., • Strong hands-on experience with SAP IBP, Power BI, and Excel., • Ability to translate complex data into compelling insight and influence senior stakeholders., • Collaborative mindset with the confidence to challenge, question, and drive improvement., • Strategic thinker with a passion for precision, performance, and continuous improvement. What Makes You Monster You lead with data, think commercially, move fast, challenge convention, and always push for better. You’re curious, analytical, confident, and thrive in environments where speed, precision and attitude matter. Ready to Power the Future of Monster Forecasting? If you’re hungry for a role where analytics meet impact and where you can influence decisions across a global brand we want to hear from you. Apply now. Bring your energy. Leave ordinary behind. Email: We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

🌍 HR Generalist | International Scope Are you an adaptable HR professional who enjoys working across borders and supporting diverse teams? An international organisation is seeking an experienced HR Generalist to join its fast-paced people function, supporting employees across multiple global regions. This is a broad, hands-on role where you’ll contribute across the employee lifecycle — from recruitment and onboarding to payroll support, benefits, and employee engagement. You’ll work closely with leaders and employees, acting as a trusted point of contact while helping to ensure smooth, compliant, and people-focused HR operations. If you thrive in a dynamic environment that values ownership, discretion, and continuous improvement, this role offers an exciting opportunity to make a meaningful impact. 🔍 The Role (High-Level Overview) • Support recruitment activity, onboarding, and employee transitions across multiple regions., • Partner with managers to support hiring processes and workforce needs., • Assist with payroll and benefits administration, ensuring accuracy and timeliness., • Provide day-to-day HR support to employees, acting as a first point of contact., • Maintain accurate employee records and support core HR processes., • Contribute to performance, reward, learning, and employee engagement activities., • Support international HR coordination, reporting, and data accuracy., • Work collaboratively with internal stakeholders to improve processes and employee experience. 🧠 About You • Experience working in a generalist HR role, ideally within an international or multi-country environment., • A solid understanding of core HR operations, with exposure to payroll and benefits support., • Highly organised, detail-focused, and comfortable juggling multiple priorities., • Strong communication skills with the confidence to work across cultures and regions., • Proficient with common office and HR systems and quick to learn new tools., • Discreet, professional, and trusted to handle sensitive information. 🌟 Why Consider This Opportunity? • Join a globally connected organisation with a collaborative culture., • Gain exposure to international HR operations and diverse employee groups., • A role with breadth, variety, and real ownership., • Opportunity to grow and develop within a supportive HR team. Ready to take the next step? Apply now to play a key role in supporting people and teams across an international business.

We’re Hiring: Research Grants Administrators (x3) Twickenham, West London Are you organised, detail driven, and passionate about supporting research that makes a real world impact? The NIHR Operations Team is looking for three motivated individuals to join us as Research Grants Administrators. In this role, you’ll manage health and social care research funding, delivering end-to-end grant processes that turn innovative studies into tangible improvements in health and wellbeing. Why This Role Matters: Every grant you manage and process you improve directly supports research that saves lives and advances healthcare across the UK. About Us: The NIHR, funded by the Department of Health and Social Care, is the UK’s largest funder of health and social care research. We deliver world leading studies that improve health, wellbeing and economic growth. Our GMG (Grant Management Group) Operations Team provides operational and management support to ensure these programs succeed. What You’ll Do: • Manage and administer research grant applications from start to finish, • Ensure compliance with funding policies, deadlines and reporting requirements, • Liaise with researchers, stakeholders and internal teams to support high quality outputs, • Support initiatives that demonstrate the impact of NIHR funded research, • Manage research funding competitions, tracking progress and reporting at meetings, • Act as a key contact for external enquiries and communicate with applicants, reviewers, committee members and colleagues, • Prepare competition content for publication and assist with RMS setup and testing, • Conduct initial checks on proposals and manage application data, • Coordinate expert peer reviewers and manage applicant responses, • Produce committee papers and support virtual and in person meetings, including scoring and conflict-of-interest management, • Prepare outcome letters and handle follow up queries Post-award support includes: • Managing contracts, electronic signatures and progress reporting, • Maintaining accurate records and supporting annual impact data collection, • Contributing to projects, data analysis and occasional travel to committee meetings About You: Experience in an administrative, process driven, or project delivery environment is essential. Knowledge or experience in grant administration or health/research related environments is beneficial. Essential Criteria • Educated to a minimum of A Level standard or equivalent, • At least 12 months’ administrative experience in a structured, deadline driven environment, • Strong IT skills with experience using Microsoft Office and/or Google Workspace (Gmail, Sheets, Docs, Calendar) and the ability to learn bespoke research management systems, • Experience in accurate data handling, record keeping and maintaining high standards of confidentiality and governance Desirable Criteria • Interest in health and social care research and its impact on patient outcomes and public health, • Background or experience in healthcare, health sciences, research administration, or a related field Key Skills & Competencies • Exceptional attention to detail, managing accurate records across complex, high volume information, • Strong information management skills, gathering and validating data from multiple sources, • Excellent organisation and time management, prioritising competing deadlines, • Proactive, solution focused mindset with a commitment to continuous improvement, • Clear, professional communication and a collaborative team working approach Compensation, Benefits & Working Arrangements: Salary: £32,000 per year Location: Twickenham, London / Hybrid working model Contract Type: Permanent, Full Time Working Hours: 37.5 hours per week Annual Leave: 25 days, plus UK public holidays Employee Benefits Include: Annual, discretionary bonus Enhanced Contributory Pension Scheme Life Insurance Cover Benenden Healthcare Membership Training and Development Opportunities Season Ticket Loan NB: We offer a range of work life balance and family friendly, flexible working arrangements. This is an office based, hybrid role with an expectation for all employees to attend our offices 1 day each week, this may increase, subject to team requirements. Application If you are excited about the prospect of joining our team and believe you possess the relevant skills and background, we invite you to apply. Please submit your CV along with a 'Statement of Suitability' that showcases your key skills and experiences in relation to the 'Essential and Desirable Criteria' outlined in the job description. Additionally, share your enthusiasm for working with the NIHR. Closing date for applications is 5pm on Friday the 9th January, interviews to commence from the 12th January. Inclusion and Diversity LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have any accessibility requirements please contact Carl by email to arrange appropriate support.

About Health & Happiness Group Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 15 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments – Baby, Adult and Pet Nutrition and Care – supporting whole-family health and happiness across 8 international brands. As we grow, our people and our culture are essential to our success. We are recognised as a ‘Great Place to Work’ and have over 3,400 employees working globally, both in-office and remotely to support the company’s rapid growth. We are looking for more brilliant people who can turn complex problems into simple solutions. Your role within the team: • We are seeking a skilled and experienced Amazon Paid Media Manager to join our team., • The ideal candidate will have a minimum of 4 years of proven experience in managing and optimizing Amazon Paid Media campaigns., • As an Amazon Paid Media Manager, you will play a crucial role in driving the success of our e-commerce business by strategically managing and optimizing our Amazon advertising efforts. Key Responsibilities: • Media Ownership: Build, manage, and optimise all Amazon Ads (Sponsored Products, Brands, Display, and DSP) to achieve ROAS, ACoS, and revenue targets., • Seller Central Management: Maintain and optimise campaigns, listings, and product data directly within Seller Central,ensuring everything from budgets to bids to catalogue data is accurate and optimised, • Strategic Execution: Work with the Amazon EU Lead to design and deliver a cohesive media plan that supports both short-term sales goals and long-term brand growth., • Search & Conversion Optimisation: Leverage keyword analysis, category insights, and competitive data to improve ranking and conversion., • Creative Collaboration: Partner with the brand and content teams to test and optimise assets in paid media campaigns., • Performance Analysis: Build weekly and monthly media performance dashboards, delivering actionable insights and recommendations., • Experience managing Amazon 3P accounts through Seller Central., • Deep experience in Amazon Advertising, including campaign setup, optimisation, and reporting., • Strong analytical skills with comfort using Helium10, Pacvue, JungleScout, or similar tools., • Experience scaling revenue in consumer brands (ideally supplements, beauty, or pet care). Campaign Strategy and Planning: • Develop and execute effective Amazon PPC strategies aligned with overall business objectives., • Conduct thorough keyword research and analysis to identify relevant and high-performing keywords., • Create and manage comprehensive PPC campaigns, ad groups, and keywords to maximize ROI. Budget Management: • Set, monitor, and optimize advertising budgets to ensure efficient allocation of resources., • Implement bidding strategies to achieve target ACoS (Advertising Cost of Sales) and other key performance indicators. Ad Creative and Copywriting: • Collaborate with the creative team to develop compelling ad creatives that resonate with the target audience., • Write persuasive and engaging ad copy to increase click-through rates and conversions. Performance Analysis and Reporting: • Regularly analyze campaign performance metrics and key performance indicators., • Provide insightful reports and actionable recommendations to enhance campaign performance., • Utilize analytics tools to track and measure the success of campaigns. Competitor Analysis: • Stay informed about industry trends and competitive landscape., • Conduct competitor analysis to identify opportunities and areas for improvement. Continuous Optimization: • Implement A/B testing strategies for ad creatives, targeting, and bidding., • Stay abreast of Amazon algorithm changes and update strategies accordingly. Desired Skills and Experience: To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: • Minimum of 3-4 years of hands-on experience in managing Amazon PPC campaigns., • DSP experience would be a big plus too., • Proven track record of improving ACoS, conversion rates, and overall campaign performance., • In-depth knowledge of Amazon Advertising platform and best practices., • Strong analytical skills with proficiency in data interpretation and reporting., • Excellent communication and collaboration skills., • Familiarity with e-commerce and understanding of consumer behaviour on online marketplaces., • Creative thinker with a passion for pets and wellness., • Excellent problem-solving and decision-making skills – seeks to solve problems and bring recommendations rather than just reporting on issues or challenges., • Results-oriented self-starter that takes initiative without being asked and has a proven track record of excellent results in a fast-growth environment., • Highly organized and disciplined with strong attention to detail., • Collaborative - proven collaborative leadership style and a team player., • Strong written, verbal and listening communication skills, • Excelling at operating in a fast paced & entrepreneurial environment., • Ability to work in a cross-functional matrix environment. Benefits: • Hybrid working with 3 days a week in the office., • Note: Our current Office days are Tuesday, Wednesday and Thursday. Occasionally, an extra day in the office will be required for Group Town hall, Events, team meetings, etc., • Gym Membership (28 credits per month), • On-site Gym, • 30 Annual Leave days per year, • 40% discount for UK Brands, • Pension, • Health Insurance, • Life Insurance, • Private Dental Insurance, • Dog-friendly office., • Coffee shop within the building., • Complimentary office drinks on Thursday evenings H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Do you have experience in a phone-based customer service environment? Do you pride yourself on providing excellent customer service? Have you worked within the Financial Services Industry? If so, we'd love you to join our team at Pepper Advantage UK in Uxbridge. Pepper Advantage is one of the leading specialist loan servicing companies in the UK and we are seeking an enthusiastic and experienced Financial Services Specialist to join our team and contribute to the success of our organisation in Uxbridge, London. We would like to hear from candidates with experience of delivering exceptional, phone-based customer service and who are highly organised, motivated, and able to work effectively and accurately. You will be working within an established team as a key part of Pepper's operations, providing end-to-end servicing and administration of the mortgage throughout the complete cycle. As a Financial Services Specialist, your key responsibilities will include: • Delivering accurate and timely processing of mortgage administration activities, • Daily interactions with customers and third parties via telephone and in writing, • Managing your own workload efficiently and effectively in accordance with agreed policies and procedures, • Liaising effectively with clients, representing Pepper appropriately, • End-to-end servicing of mortgage/loans from completion through to redemption stage, • Identification of potential efficiencies and delivering ideas to improve Pepper operations and the customer experience Essential Skills • Can consistently deliver outstanding customer service, • Previous experience within a phone-based customer service environment., • Experience of working within the Financial Services Industry, • Confident telephone manner., • Excellent attention to detail., • Able to work to tight deadlines, • Be able to analyse problems, think creatively and make effective decisions in the appropriate timescales, • Demonstrate the ability to form productive relationships at all levels, • Demonstrate strong English verbal and written communication skills, • Demonstrate self-reliance and motivation This is a hybrid role, with the expectation of 2 days per week office attendance, following an office based training period of 4 - 6 months. Benefits • Benchmarked salary of £29,000, • After Induction Training, Hybrid Working (2 days per week in office) is available., • Private Medical Insurance, • Salary Sacrifice Pension matched up to 8%, • 25 days Holiday plus Bank Holidays, • EAP, • Enhanced Maternity & Paternity, • Wellbeing & volunteering Days, • Eye Care Contribution, • Payroll Giving, • Life Assurance About Pepper Advantage The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has approximately US$25 billion in assets under management. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

Business Development Manager (BDM) Buy to Let Mortgages Field based – W London (TW, KT, SM, SL, CR, SW London, W London, LU, AL, HP, WD, UB,RG, OX) £40-55,000 You are required to live within the patch covered We are looking for a candidate who can drive mortgage business growth by developing new intermediary relationships, managing existing broker accounts, and promoting the company's buy to let mortgage products. This role is open to current BDMs/IBDMs who are looking for their first field based Position Key Responsibilities: • Develop and maintain strong relationships with current mortgage intermediaries., • Identify and onboard new intermediaries to grow mortgage business volumes., • Promote the company's mortgage range, USPS and criteria to ensure awareness and to align with broker needs., • Provide training, support, and updates on product changes to brokers., • Work closely with our pre and post offer teams to ensure a seamless application-to-completion process., • Provide accurate forecasting, reporting, and performance analysis to the line manager., • Ensure compliance with all regulatory requirements and company policies. Key Skills & Experience Required: • Proven track record in a buy to let mortgage environment either as an internal or external business manager role., • Strong knowledge of the mortgage market, products, and intermediary channels., • Excellent communication and interpersonal skills.

Senior Data Analyst, FTC until April 2027 Hayes, Hybrid £49,000 - £54,000 We are looking for an experienced Senior Data Analyst to join our team on a fixed term contract to cover maternity leave. This is a high-impact role filling the shoes of a senior team member, requiring someone who can operate autonomously, drive technical standards, and manage high-level stakeholder relationships from day one. As the UK’s only B Corp Certified salary sacrifice provider, we’re transforming the future of electric vehicle adoption in the UK through salary sacrifice. Building on that success, we’ve launched The Charge Scheme – an innovative benefit allowing employees to save 20–50% on EV charging via salary sacrifice. Voted 4.9 on Glassdoor and certified by Welcome To The Jungle, it’s never been a more exciting time to join! Key Responsibilities: • Partner with senior stakeholders to identify high-level business problems, formulate hypotheses, and conduct deep-dive analyses to drive strategy., • Take full ownership of analytical projects from requirements gathering to final presentation, ensuring alignment with business goals., • Build and maintain reliable data models using dbt and SQL to ensure reporting is accurate, consistent, and easy to update., • Design, build, and maintain high-impact Tableau dashboards that serve as the single source of truth across the business., • Act as a strategic partner to cross-functional teams; effectively manage expectations, prioritise work based on business value, and translate technical findings into commercial language., • Champion data accuracy and consistency; implement best practices for data validation and documentation. About you: • 4+ years of experience as a Data Analyst or Analytics Engineer., • Advanced proficiency in SQL (Window functions, CTEs, query optimization) for complex data extraction and manipulation., • Proficient in dbt; experienced in building, testing, and documenting data models using dbt., • Experience with Version Control (Git) for managing model changes and collaboration., • Advanced proficiency in Tableau; able to design complex, performant, and intuitive dashboards (LOD expressions, advanced actions)., • High tolerance for ambiguity; you can take a vague business question and independently drive it to a structured solution., • Exceptional communication skills; confident in challenging stakeholders, influencing decision-making, and presenting to senior leadership., • Self-starter attitude; able to adapt quickly to new environments and deliver value immediately with minimal supervision.

About us: Encompass Digital Media is a global managed services company focused on supporting TV networks, broadcasters, sports leagues and digital platforms with the delivery of their linear/nonlinear video and audio content across television, radio and digital platforms. We design, implement and operate reliable video and audio solutions that capture, process and deliver clients’ content from any source, in any format, to any destination in the most efficient and reliable way possible. Summary of Role: The role of the Broadcast Services Department is to deliver an unsurpassed service to our clients. The MCR Operator is a fundamental element in the make-up of this department. Communication, drive and attention to detail at all levels from the MCR Operators are key to our success as a customer-focused provider of managed services. The MCR Operator is responsible for carrying out a range of operational duties associated with the play-out, distribution, monitoring and routing of MCR services. The MCR Operator works effectively with internal teams, customers and external suppliers to ensure EDM continues to deliver outstanding customer service. This role would be suitable for someone with Service Desk operative experience, and you will be required to work shifts on a rolling rota schedule pattern, including nights and weekends. Position is shift based and onsite. Job Purpose: Key Result Areas: • Maintain operational standards according to agreed procedures and service level agreements., • 1st Line Support of MCR equipment and systems, taking redundancy measures or strategies to maintain service output in the event of faults or breakdowns. • Communicate fault conditions in a timely and coherent manner to staff, customers, and service suppliers. This includes escalations to management, call-out of support engineers and customer escalation as detailed in the escalation procedures. • Liaise with various service providers and external parties, providing a technical co-ordination role in service impacting situations and other emergencies. • Responsible for the implementation of short notice transmitter cover in the event of breakdowns occurring at remote sites, under agreed procedures. • Interface with the MCR Shift Supervisor to proactively identify and develop new procedures and processes to improve the operation and meet the often rapidly changing needs of the department. • Provision of day-to-day operations, services, and functions through appropriate use of scheduling, routing, automation, and monitoring systems located in the MCR Operations Room. • Control and monitoring of remote equipment at unattended sites associated with transmitter operations. • Maintain accurate logging and reporting relating to all aspects of MCR operations., • Maintain a secure working environment in line with the requirements of the EDM ITIL Policy to protect individuals, information and EDM Assets. • Ensure that EDM’s health and safety guidelines and policies are always followed. Role Specific Skills Required: • Excellent all-round communication skills., • Be a team player., • Service Desk experience., • Able to work well under pressure and to adhere to strict deadlines., • Very organised and accurate with high degree of attention to detail., • Willingness and ability to work unsociable hours., • Desire to expand technical knowledge within IT and broadcast systems., • Logical and analytical problem-solving skills., • Ability to analyse upcoming workloads, arranging and prioritising tasks as necessary., • Strong time-management skills., • Desire to progress career within the company and build on learned skills and abilities. Essential Qualifications/Experience: • Experience of working in an MCR operational environment., • Experience of working in broadcast operations and with associated technology as applied to OTT, HF broadcasting, radio, TV, satellite, internet, and multimedia. • Experienced in the operation of broadcast and IT equipment., • Have an awareness and general understanding of UNIX/Windows operating systems. Desirable Qualifications and Experience: • Service Desk Operator, • Knowledge of broadcast workflows and distribution of content via satellite, IP, fibre, and cloud., • Knowledge of IT processes and networking., • Knowledge of world geography and general interest in current affairs and the media., • Knowledge of OFCOM specifications and guidelines Benefits include: • 264 hours annual leave per annum, inclusive of bank holidays, • Matched up to 5% pension contributions and independent pension advice, • Health benefits including eye care vouchers, health cash plan and 24/7 employee assistance programme, • Income protection and life assurance benefits, • Regular wellness and engagement events, • Performance recognition awards

Clinical Deputy Manager Manor Court Care Home, Britten Drive, North Road, Southall, Middlesex, UB1 2SH. Up to £53,518- Depending on experience. Permanent - 40 hours per week. Monday to Friday Occasional night visits or weekend work may be required. Welcome Bonus- £2000* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • You’ll oversee and assist all aspects of nursing care/activities within the home, • With the help of your team you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records, • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home, • Drawing on your clinical experience, you’ll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • With a real understanding of the benefits that the right nursing care can bring to resident’s lives, you’ll champion independence, choice and dignity by delivering the highest quality care to our residents, • You’ll possess up-to-date knowledge of tissue viability, infection control and care planning, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • You’re a natural leader, someone who’s ready to share their clinical experience – leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships, • Someone with excellent time management who can effectively prioritise their workload, • A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 33 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

Sales Administrator Job Title: Sales Administrator Department: Commercial Reports To: Chief Commercial Officer Location: London Heathrow, Greater London Salary: 26 – 30k Employment Type: Full time/ Hybrid working (3 days minimum in office based at London Heathrow) *May require occasional overtime or weekend work depending on business needs. The Organisation DiamondAir International is a premium travel services provider for over 600 airports across the world, providing travel solutions across the globe to our clients in the air or on the train. Whether its kerbside pickup you are looking for or exclusive VIP travel DiamondAir supports a diverse B2B and B2C audience for the last 30 years on ensuring their travel is seamless and hassle free. Job opportunity We are looking for an ambitious Sales Administrator to play a key administrative role in supporting the commercial team at DiamondAir. This role involves supporting the maintaining customer databases and assisting with sales operations. The ideal candidate should have excellent organizational skills, attention to detail, and the ability to work in a fast-paced dynamic environment. Key Responsibilities: • Administrative Support:, • Provide general administrative support to the sales and marketing team, including scheduling meetings, managing calendars, and preparing reports., • Maintain and update customer databases and CRM systems with accurate information., • Process and manage sales contracts as required., • Sales Support:, • Support business development efforts across the team with cold emails, calling and follow ups., • Assist in the preparation of quotations, sales proposals, contracts, and presentations., • Working closely with sales and business development to track and manage sales leads, ensuring timely follow-up and communication with prospective clients., • Monitor the sales pipeline and track progress against sales targets., • Coordinate with the sales team to manage and update the sales pipeline., • Generate sales reports to provide insights and recommendations to the team., • Marketing Support:, • Work collaboratively with the team to manage and develop CRM capabilities across the function., • Maintain and update marketing databases, including customer and prospect information, mailing lists, and campaign tracking data., • Reporting:, • Support in the reporting of commercial activity across the team including performance metrics and KPIs., • Education: Bachelor’s degree in Business Administration or a Business related field preferred., • Experience: 3 – 4 years previous experience in sales support and marketing administration is required for this position. Any experience in the travel industry would benefit your application., • Skills:, • Strong organizational and multitasking abilities., • Excellent written and verbal communication skills., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)., • Experience with CRM systems preferably Hubspot and Salesforce is a plus., • Ability to work independently and as part of a team., • Time Management: Ability to prioritize tasks and meet deadlines in a fast-paced environment., • Customer Focus: Strong commitment to providing excellent customer service., • Teamwork: Ability to collaborate effectively with colleagues and contribute to team success.

The Procurement Analyst will support the Indirect Procurement function by ensuring accurate and timely maintenance of procurement-related data and reporting within SAP.The role is central to managing contract price updates, master data coordination, catalogue accuracy, and analytical repor.

This includes ensuring accurate and timely ICSR reporting to EudraVigilance, MHRA, and other relevant authorities, as well as overseeing case validation, medical review, and submission timelines to meet UK and EU reporting requirements.