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IT Service Manager £55,000 – £70,000 | Hybrid | Yorkshire A growing financial services organisation is seeking an IT Service Manager to help shape and mature its technology service function. This role offers the chance to build structure, improve service delivery and work closely with external technology providers. What You’ll Do • Own and develop the IT service management function, • Manage the relationship with the managed service provider (MSP), • Introduce and improve ITIL processes (incident, problem, change), • Build service governance, policies and reporting, • Act as a key link between technology and the wider businessWhat You’ll Bring, • Experience in IT Service Management or Service Delivery, • Strong understanding of ITIL frameworks, • Experience managing third-party vendors or MSPs, • Exposure to ITSM platforms (ServiceNow, Jira, Halo etc.), • Ability to improve processes in a growing organisationWhat You’ll Get, • Salary of £40,000 – £65,000, • Strong benefits package, • Hybrid working - 3 days in, • The opportunity to build and shape the IT service function, • Strong exposure to leadership and strategic initiatives

Incident ManagerSheffield (Hybrid – 2 days on site)£55,000 - £65,000 + excellent benefits Elevation Tech & Transformation are exclusively partnering with a key client to appoint an Incident Manager to own and shape the incident management function from the ground up. This is a brand-new role within the business a real opportunity to define, build and continuously improve the incident management function. You’ll take full ownership of incident management, establishing best practices, refining processes and setting the standard for how incidents are handled across the organisation. This is a role where you won’t just follow process…you’ll create it, evolve it and embed it. Working in a fast-paced, service-led environment, you’ll act as the central point of control during incidents, leading teams through to resolution while maintaining clarity, calm and confidence under pressure. This role operates during standard working hours (9–5:30), however, the nature of incident management means you will need the flexibility, energy and resilience to take ownership of major incidents outside of these hours when required. Key Responsibilities • Own the end-to-end incident management lifecycle, from detection through to resolution and post-incident review, • Lead and coordinate major incident response, driving resolution and ensuring effective communication throughout, • Act as the primary escalation point during service-impacting incidents, engaging confidently with senior stakeholders and clients, • Develop and embed incident management processes, documentation, runbooks, and playbooks, • Conduct detailed post-incident reviews (PIRs) and root cause analysis (RCA), driving preventative actions, • Produce high-quality incident reporting and trend analysis to inform leadership decision-making, • Build strong relationships with technical teams, leadership and clients to ensure alignment and clarity during incidents, • Monitor and improve incident management KPIs, identifying opportunities to enhance performance and service quality, • Champion continuous improvement, automation, and best practice across the incident management function, • Support business continuity and disaster recovery planning and testing Skills & Experience: • Proven experience in Incident Management or Major Incident Management, • Demonstrable experience leading incidents end-to-end, coordinating technical teams under pressure, • Strong understanding of ITIL frameworks (Incident, Problem, Change), • Excellent communication and stakeholder management skills, with the ability to engage at senior levels, • Confident working with clients and senior internal stakeholders during high-impact incidents, • Strong analytical and problem-solving skills, with experience in RCA and reporting, • Calm, structured, and decisive under pressure, • Experience with ITSM tools (e.g. Zendesk or similar), • Solid technical awareness of infrastructure (networking, DNS, DHCP, Wi-Fi, firewalls, etc.), • Highly organised with the ability to manage multiple priorities simultaneously, • ITIL Foundation (ITIL v4 preferred) or equivalent, • Experience in a 24/7 or on-call environment, • Exposure to automation or AI-driven incident tools, • Experience within ISP, telecoms or service-led environments

⭐️ Risk Manager 📍 Sheffield 💰 c.£70,000+ Benefits Our client is a leading financial services firm who are seeking an experienced Risk Manager to join their team and strengthen their governance framework. This newly established role offers the chance to influence how the company approaches risk as it scales. You will help shape processes, improve oversight, and work closely with senior teams to make sure the organisation is well‑prepared for emerging challenges. Role & Responsibilities: 📋 • Developing and maintaining a clear, structured record of risks across all operational and strategic areas., • Collaborating with teams to identify new areas of risk and ensure protective measures are in place., • Creating regular reports and dashboards to give committees and leadership a clear picture of our risk position., • Supporting the wider Risk function to embed consistent frameworks across the business., • Carrying out thematic and operational assessments of key business processes, including client journeys and transactional workflows., • Managing incident and breach reporting, including analysis and action‑tracking., • Supporting resilience initiatives such as mapping critical services and updating business continuity plans., • Identifying risks affecting customer outcomes and helping ensure they are monitored and acted upon., • Guiding and educating colleagues on how to recognise and report potential risks., • Providing risk-focused input for acquisition reviews and integration plans. Do you have the following to apply? ✅ • Proven experience in risk management within the financial services sector., • Hands on experience of experience designing and implementing enterprise risk frameworks, • Strong knowledge of regulatory frameworks (e.g., FCA, MiFID II, etc.). Due to the high volume of applications received we are unable to respond to everyone directly. If you are not contacted within 7 working days, you have unfortunately not been shortlisted. Clayton Davies is acting as an employment agency on behalf of our client.

Location: Rotherham Contract Type: Permanent Hours: 37.5 hours per week, includes evening and weekend work Salary: £42,213.23 You must have a valid Adult Registered Nurse/Midwife NMC Pin. Join MSI Reproductive Choices UK as an Clinical Quality Manager and help us empower individuals through access to reproductive healthcare. What You'll Do The Clinical Quality Manager plays a key leadership role in ensuring safe, effective, and compliant clinical care across MSI UKs contact-centre services. Working across telephone and digital clinical pathways, the role provides expert oversight of clinical quality, governance, and patient safety, maintaining high standards of regulatory compliance and continuous improvement. The role works closely with the Clinical Services Matron, General Managers, Clinical Team Managers, and the Quality & Governance team to provide assurance, challenge, and expert guidance. Effective collaboration and clear delegation are essential to ensure consistent, proportionate, and joined-up quality oversight across all contact-centre operations. Key Responsibilities: Clinical Audit, Compliance & Regulatory Readiness Incident, Complaint & Risk Management Quality Improvement & Performance Monitoring Policy & SOP Compliance Clinical Support, Training & Capability Building Why Join Us? We offer a supportive, values-driven environment where your contribution is recognised and rewarded: Financial Benefits Competitive salary Up to 5% employer pension contribution Fast expense reimbursement (within 10 days) Work-Life Balance 25 days annual leave + your birthday off Family-friendly policies Rewards & Perks Long service recognition Discounts at 4,000+ retailers via Blue Light Card Health & Wellbeing 24/7 GP access Employee Assistance Programme Career Development Paid training and development Accredited apprenticeships Clear progression pathways Be part of a team thats making a real difference. We offer a supportive, inclusive environment where your work directly contributes to improving lives. To find out more about the role, please apply! TPBN1_UKTJ

The General Manager – Multi-Site Operations is responsible for the strategic and operational leadership of multiple production and distribution facilities across the UK for a rapidly growing industrial gases business and company has been on profit for the last 8 years. This role ensures safe, reliable, and efficient operations while supporting the company’s expansion strategy and increasing market demand across key sectors such as manufacturing, healthcare, energy, and food processing. Operating within highly regulated environments, the General Manager leads all aspects of production, engineering, logistics, and site performance, ensuring compliance with UK safety and environmental legislation including the Control of Major Accident Hazards Regulations 2015 (COMAH) where applicable. The role is critical in scaling operational capacity, strengthening safety culture, and delivering operational excellence as the business expands its footprint across the UK. Key Responsibilities Operational Leadership • Provide full operational leadership across multiple production plants and distribution facilities., • Ensure safe, reliable, and efficient production of industrial gases including oxygen, nitrogen, argon, hydrogen, and specialty gases., • Support the company’s rapid growth strategy by leading operational scale-up, new site integration, and capacity expansion., • Oversee commissioning of new plants and infrastructure as part of the UK growth programme., • Champion a strong safety and process safety culture across all sites., • Ensure compliance with UK regulatory frameworks including Control of Major Accident Hazards Regulations 2015 (COMAH), as well as oversight from the Health and Safety Executive and Environment Agency., • Implement best-in-class operational practices to drive continuous improvement in efficiency, cost performance, and reliability., • Lead performance management across sites through clear KPIs and operational metrics., • Lead and develop multi-disciplinary teams across operations, engineering, maintenance, and safety., • Build a high-performing leadership culture that supports business growth and operational excellence., • Collaborate with senior leadership to align operational capabilities with commercial growth strategies., • Build effective relationships with regulators, local authorities, and external partners., • Extensive leadership experience in industrial gases, chemicals, energy, or other high-hazard manufacturing environments., • Proven track record managing multi-site operations and scaling production capacity in a growing business., • Strong understanding of process safety and UK regulatory frameworks including Control of Major Accident Hazards Regulations 2015 (COMAH)., • Experience leading large operational teams and driving cultural transformation., • Multi-Site Operational Leadership ( Essential ), • Process Safety & Risk Management, • Operational Scale-Up & Growth, • Strategic Planning & Execution, • Continuous Improvement & Operational Excellence, • Leadership & Talent Development

The Opportunity ProCheckUp, an elite independent cybersecurity consultancy serving FTSE 100 corporations, UK government authorities, and international financial institutions, is seeking an experienced Penetration Tester with SC Clearance to join our expanding remote team. This is an exceptional opportunity to conduct high-impact security assessments across diverse enterprise environments while maintaining work-life balance through flexible remote working. You'll contribute to ProCheckUp's ambitious expansion phase, working alongside industry-leading security professionals on mission-critical infrastructure, applications, and network security testing for the UK's most security-conscious organizations. What You'll Do Core Responsibilities: • Conduct advanced penetration testing across network infrastructure, web applications, and mobile platforms for enterprise clients, • Perform vulnerability assessments, threat modelling, and risk analysis across diverse technical environments, • Execute social engineering assessments and physical security testing, • Produce detailed scoping documents and executive-level penetration testing reports aligned with CREST and NCSC standards, • Lead incident response investigations and digital forensic analysis when required, • Work independently on client-facing assessments whilst collaborating with senior consultants and team leaders, • SCADA/OT environment security testing, • Cloud infrastructure penetration testing (AWS, Azure), • Web services and API security, • Mobile application testing (iOS/Android) Who You Are Essential Experience & Skills: • Minimum 3+ years professional penetration testing experience, • Demonstrable expertise in network, application, and infrastructure security testing, • Strong hands-on proficiency with penetration testing frameworks, exploitation techniques, and security tools (Metasploit, Burp Suite, Wireshark, custom tools), • Deep technical knowledge of Windows, Linux, Unix operating systems and TCP/IP networking protocols, • Proven ability to perform source code reviews and application security analysis, • Advanced understanding of web application vulnerabilities (OWASP Top 10) and mitigation strategies, • Excellent report writing and executive communication skills—ability to translate technical findings into business risk, • Ability to work autonomously and adapt to client-specific environments, • CREST/CyberScheme CCTM/CSTM CCT/CSTL-INF or CCT/CSTL-APP (current), • NCSC CHECK Team Leader (CTL) (current) or CHECK Team Member (CTM) (current) preferred but not essential, • CEH Advanced (AECH) or OSCP, • SANS GCIH, GPEN, or GWAPT, • EnCase Certified Examiner (EnCE), • CWSP (Certified Wireless Security Professional), • Published security research, CVE disclosures, or white papers, • Curiosity and passion for emerging security threats and attack methodologies, • Drive to mentor junior consultants and contribute to technical innovation, • Professional demeanour with excellent client-facing communication, • Attention to detail in all deliverables, particularly technical reports and evidence documentation Why ProCheckUp? ✓ Proven Track Record: 25+ years delivering security services to world-leading organisations; holders of NCSC CHECK, CREST, PCI QSA, and PCI ASV accreditation's ✓ Prestigious Client Base: Work directly with FTSE 100 companies, UK government bodies, international law firms, and critical infrastructure operators ✓ Technical Leadership: Collaborate with industry experts who publish research, present at major conferences, and drive the cybersecurity industry forward ✓ Flexibility & Autonomy: Remote-first working with complete location flexibility across the UK—work from home, co-working spaces, or client sites as you prefer ✓ Career Progression: Clear advancement pathway from Consultant → Senior Consultant → Team Leader → Technical Director; investment in advanced certifications and professional development ✓ Competitive Remuneration: Market-leading salary package (£65,000–£85,000+ depending on experience and certifications) plus comprehensive benefits ✓ Backing of a Stable, Well-Funded Firm: Work for an independent, profitable, growth-focused security consultancy—not a commodity testing mill ✓ Continuous Learning: Access to research funding, certification sponsorship, conference attendance, and exposure to cutting-edge threat landscapes The Application Process This is a carefully selected search—we're looking for genuine penetration testing professionals with the technical depth to advise enterprise clients, not script-runner-test shops. To Apply: • Submit your CV (including certifications, security clearance status, and estimated clearance renewal date), • Write a brief covering letter (150–250 words) addressing:, • Why ProCheckUp's mission and client base appeal to you, • Your remote working setup and availability (notice period, start date), • Screening call with HR (15 mins): Verify background, clearance status, and role fit, • Technical interview with Senior Consultant (45 mins): Deep-dive on penetration testing methodology, recent case studies, and security trends, • Final interview with Hiring Manager/Technical Director (30 mins): Culture fit, growth ambition, and team dynamics Logistics | Position Type | Full-Time, Permanent | | Location | Remote, United Kingdom | | Security Clearance | SC (Minimum) | | Working Arrangements | Flexible remote; occasional travel for client engagements | | Salary | £65,000–£95,000+ based on experience, certifications, and client-facing impact | | Benefits Package | Competitive pension, health insurance, professional development budget, | | Notice Period | 2-8 weeks preferred; negotiable for exceptional candidates | About ProCheckUp Founded in 1999, ProCheckUp has evolved from a specialist penetration testing firm into a multi-disciplinary cybersecurity consultancy trusted by the world's most security-conscious organizations. Our team of CHECK Team Leaders, CREST Certified Testers, and forensic specialists delivers: • Penetration Testing & Security Audits: Infrastructure, application, and mobile assessments, • Compliance Advisory: PCI DSS, GDPR, ISO27001 implementations and certifications, • Incident Response & Forensics: 24/7 emergency response and digital evidence analysis Equal Opportunities ProCheckUp is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive environment for all employees, regardless of gender, race, ethnicity, religion, disability, age, sexual orientation, or gender identity. We encourage applications from underrepresented groups in cybersecurity. Security Vetting: All successful candidates will be subject to UK security vetting procedures. Applicants must have resided in the UK for the last 5+ years to be eligible for SC clearance (or provide documented reasons for absence). Previous security clearance experience is valued but not essential. *

Welcome to FCMS! Post: Advanced Clinical Practitioner Pay: £28.48 - £31.73 per hour depending on experience PLUS, a Golden Hello of £2.5k paid in two instalments over 6 monthspro rata(applies to EXTERNAL APPLICANTS ONLY) Hours: Part time and full-time hours available Accountable to: Associate Director of Clinical Services Reports to: Lancashire Clinical Manager Base: The post will be based at Morecambe Urgent Treatment Centre (UTC). The centre delivers urgent care services between 8am 8pm 7 days a week, 365 days per year across the UTC and GP Out of Hours. Evening and weekend work will be required as part of this post. Closing Date: 26th April 2026 Come and join our lively and vibrant team! Nestled in the lovely seaside town of Morecambe, we are an Urgent Care Centre with a highly skilled team, who deal with all ages, ranging from babies to the elderly. We are a high-performance team with complimentary talents and skills, who consistently show high levels of innovation, focusing on the best quality of care for our patients. We pride ourselves on an open and honest culture and show dedication towards peer support, maximizing individual strength and personality, valuing new ideas to help strengthen and celebrate what a great service we offer! Main duties of the job It will be the responsibility of the post holder to, exercise clinical expertise, judgment, discretion and decision making in clinical care within agreed parameters. The post holder will provide a high standard of care for patients presenting with undifferentiated and undiagnosed minor illness & injuries. Morecambe Urgent Treatment Centre works collaboratively with Morecambe GP Out of Hours to provideMorecambe Urgent Care; as such there is an expectation to work across the services when required. There are opportunities for development, with training and mentorship to extend clinical competencies (illness or injury) for the right candidate. About us The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services. Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Come and be a part of our amazing team! We offer NHS Pension Cycle to Work Scheme Career Development Opportunities Attendance Bonus Staff Benefit Scheme Free Tea & Coffee Eye Care Contributions Job descriptionJob responsibilities • Work with and champion the unit in conjunction with Senior Managerial colleagues, • Support the Management team and Clinical manager to ensure all service KPIs/Targets all are met, and looking for improvement over and above the set commissioned targets, • Ensure mandatory training is kept up to date and receive suitable training/CPD for their ongoing development needs, • Practice autonomously, as an independent practitioner, participating in the care of and undertaking assessment, diagnosis, treatment / referral and discharge of patients presenting with minor injury and illness within agreed parameters., • Provide advanced clinical skills and advice demonstrating a sound understanding of the issues related to identification, assessment, diagnosis, treatment and management of a client group whilst working autonomously, • Identify the need for and initiate and interpret relevant diagnostic investigations and results, • To safely and competently undertake invasive and non-invasive procedures to establish a diagnosis, • Be able to independently undertake telephone triage, • To work within the parameters of current Non-medical prescribing legislation / guidelines., • Monitor and lead improvements to standards of care through supervision of practice, clinical audit, and evidence-based practice, teaching and supporting professional colleagues and the provision of skilled professional leadership, • Contribute to the Clinical Governance agenda within the service by leading audit and research as part of the multi-disciplinary team within the area of expertise, • Act in accordance with the NMC Code of Professional Conduct or other relevant professional body Self-awareness Living authentically Adaptability- Being ready to adjust depending on the situation Openness What you see is what you get Positivity with a real sense of being able to strive for the impossible Generosity of spirit- Everyday should be an opportunity to act with kindness Ability to have fun Taking the role seriously, whilst being yourself Our Why:To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next. Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA: Fun:People rarely succeed unless they are having fun. Happiness is healthy! Awesome:We arent here to be average, were here to be awesome! Humble:Were here to make a difference to the lives of others, NOT to see how important we can become Brave:We challenge the norm. We have the courage to get the difficult jobs done Oompf:We have natural oompf! Its infectious! Go-getting:We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity Clinical • Assess, treat, and advise patients presenting with health care needs., • Provide supervision of the clinical team, assisting and developing their team and individuals, • When required ensure patients are referred on to other members of the primary health care team or secondary care as necessary and support and guide others as required., • Ensure all practice is safe and effective and remains within boundaries and scope of competence of individuals and to acknowledge limitations., • Work at an advanced level of practice reflected under the 4 pillars of advanced practice of the HEE, • Perform investigatory procedures, including assessing patients with minor injuries, request, and review x-rays, treat minor injuries /implement expanded roles in practice, • In general, the post-holder will be expected to undertake all the duties and responsibilities associated with an expert practitioner working within Unscheduled Primary Care., • Develop and maintain clinical/nursing policies, procedures, and protocols., • Role model standards of care and behaviour through clinical practice., • Act as a role model for standards of behaviour and professionalism, through commitment to the integration of policies and procedures within the role and workplace, • Analyse relevant local and national policy, within their area of expertise and advise on the impact for service, leading the implementation of changes and evaluation of processes, • Maintain professional registration and practice through CPD, • Maintain a professional portfolio to demonstrate competency in line with NMC competency framework or other professional body, • Prescribe medication in accordance with competency, professional guidelines and NICE / CKS guidelines., • Maintain NMP competency and regularly review prescribing practice through CPD and reflective practice., • Maintain their personal standards of conduct and behaviour consistent within FCMS, NMC guidelines or other professional body, • Allocate, coordinate, monitor and assess own workload within an accepted time frame, • Ensure appropriate use of resources to meet service needs, • Recognise and act as an advocate for patients, carers, service, and the organisation, • Carry out annual review of best practice/national standards and implement recommended changes, • Promote workforce integrity (empower professional accountability within the clinical team, ensure accreditation process followed, complaints management, competency assessment, ensuring mandatory training requirements fulfilled, robust clinical induction), • Identify own development needs in line with service requirements within a personal development plan, • Develop and distribute educational leaflets in relevant formats, for patients relating to services and patient pathways, • Ensure personal, peer support and clinical supervision needs are met, • Contribute to clinical governance outcomes, • Understand and apply professional and national guidelines on confidentiality, • Be fully involved in the progress and development of clinicians and provide constructive and relevant feedback, • Evaluate clinical practise through audit of service and develop and manage strategies to address any shortfalls, • Undertake audits as required by the service working with the clinical manager, • Demonstrate knowledge of current research in all aspects of their work and advise others on the implementation of relevant research findings, • Initiate and/or become involved in research projects in response to identified needs, • Disseminate results/research/ audit findings via local teams and/or national/international publications, • Implement research findings appropriate to practice, • Communicates effectively with other team members, • Communicates effectively with other healthcare professionals, • Communicates effectively with patients and carers, • Communicates effectively with other healthcare professionals, • Comply with safety policies, procedures and guidelines for self and others, • Comply with the Organisations Business continuity Plan, • Refrain from the wilful misuse or interference with equipment provided in the interest of Health and Safety, • Report as soon as is practically possible any hazards or defects, • Report as soon as practically possible accidents or untoward incidents and ensure appropriate incident reporting documentation is completed, • Be actively involved as an appropriate departmental representative, • Be responsible to ensure all aspects of the Manual Handling guidelines are followed, providing appropriate risk assessments, • Be responsible to manage clinical care following required Policies and Procedures pertaining to bodily fluids, infection control and COSHH regulations resulting in frequent exposure to highly unpleasant working conditions, • Be responsible to manage challenging situations and people with some exposure to hazards, e.g. violent and abusive patients, child abuse, critically ill patients DBS -The role is subject to a DBS check which will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). Please note that our roles are not being considered for sponsorship at this time Person SpecificationTeachingEssential • Willing / able to attend appropriate training, • Experience of training and development of staff, • Commitment to own personal developmentDesirable, • Teaching QualificationQualificationsEssential, • Registered Practitioner (NMC / HCPC), • First Contact Practitioner /Advanced Practice qualification or RCN Credentialled practitioner with experience dealing with both children and adults., • Clinical experience within an unscheduled care setting, • Non-medical prescribing qualification (V300)Desirable, • Recognised training in minor injury / illness, consultation, and examination skills, • IRMER / red dot x-ray interpretation course, • Practice assessor certificate, • Telephone triage qualificationPersonal QualitiesEssential, • Must have a positive can-do attitude, • Leadership qualities, • Commitment to personal and professional development, • Willing to work unsociable hours, • Able to deal with difficult and sensitive situations with tact and diplomacy, • Committed to service development, • Adaptable to the changing needs of the service.ExperienceEssential, • Minimum 5 years post registration experience and a passion for working in an integrated urgent care system and working with partner organisations, • Experience of expert autonomous practice within an unscheduled care setting managing minor injuries of all ages, • Health Promotion experience, • Experience using clinical computer systems including Adastra, • Understanding of current Urgent Health care issues and initiatives, • Ability to work effectively under pressure, intense conditions and within time constraints, • Understanding and awareness of CQC compliance and essential standards of quality and safety, • Teaching experience/clinical supervision experienceDesirable, • Experience of working within a community Urgent Care setting or ED or an appreciation of the nature of primary care prescribing, and strategies for improving prescribing practice, • Innovative practice to deliver patient centred care, • Evidence of clinical competence in a wide range of relevant clinical skills, local anaesthesia infiltration, suturing, x-ray interpretation, fracture managementTeamwork, Management and CommunicationEssential, • Commitment to working with multiple organisations to manage patient flows, • Commitment to multi-disciplinary team approach to care, • Excellent oral, aural, and written communication skills, • Excellent interpersonal skills and the ability to deal with difficult situations, • The ability to demonstrate an understanding of the current issues affecting Primary Care services, • Time management of work productivity, • Ability to challenge the norm and get the best out of team members, • Commitment to support, develop and manage change, • Evidence of good organisational and leadership skills, • Information governance understanding and awarenessDesirable, • Evidence of leadership experience JBRP1_UKTJ

Senior IT Service Manager Pay of £44,447, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an experience ITSM? Can you help us make sure vital digital services perform reliably for millions of users? We are looking for an experienced ITSM to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. You and your role As a Senior IT Service Manager in DWP Digital, you will help ensure our major products and services deliver strong performance, great user experience and value for money. Working within Digital Channels, you'll lead Live Service activity for key services such as Outbound Notifications, Bulk Print and the Enterprise Document Repository. You'll use service insight, performance data and supplier input to keep services stable and high quality, collaborating closely with Digital teams, business partners and external suppliers. SLAs and OLAs underpin your work, helping drive performance and continual improvement. Focusing on end-to-end service performance, you'll resolve complex issues quickly, prevent recurrence and provide clear advice on service design and user impact. Your day to day responsibilities include service reporting, incident and problem management, and ensuring services meet agreed targets. You'll join a supportive IT Service Management community with opportunities for ongoing development. Please note: This role includes participation in a 24/7 Major Incident rota. Full training is provided. What skills, knowledge and experience will you need? Strong experience in IT Service Management, with a solid understanding of recognised frameworks such as ITIL. Proven ability to apply in-depthknowledge of Digital Products and Services, including independently supporting and maintaining them, and presenting clear management information with well reasoned Demonstrable experience in forecasting and managing budgets effectively, ensuring accuratefinancial control across services. Experience leading and delivering continuous service improvement initiatives for large, complex products and services. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth £12,876 per year. Holidays: A generous leave package starting at 26 days rising to 30 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. TPBN1_UKTJ

Position: Service Operations Manager Location: Hybrid - 2 days a week in Sheffield office Employment Status: Full-Time, Contract Contract Duration: Initial 9 months Rate: £450pd-500pd (Inside IR35) Start Date: ASAP Are you an experienced Service Operations Manager with proven experience with Incident, Problem and Knowledge management processes? If so, apply now for this new contract. This role is joining a very large-scale transformation programme with an instantly recognisable household name. The Service Operations Manager will be managing the companies service desk suppliers, ensuring SLA's are met and dealing with escalations. In addition to the above, you will need to have good knowledge of service desk and working in an ITIL compliant environment (ITIL Qualified). This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. Key Skills required: Proven experience as a Service Operations Manager, Supplier Manager or Service Desk Operations Manager. Experienced with incident and problem processes. ITIL qualified Good knowledge of Service Desk Excellent track record of managing suppliers in reaching successful outcomes. Self-starter with a proactive attitudeThis is a great opportunity to join a household name and help on an important project as part of their transformation programme. If you feel you have the required experience, then please apply ASAP with an up-to-date CV which showcases your experience in the above areas. Service Operations Manager, Supplier Manager, Service Desk Operations, Service Change Management, ITIL, Incident management, Problem Management, Service Desk, Supplier Management, Vendor Management

Senior Residential Support Worker – Children’s Residential Service Location Sheffield Salary £31,616 per annum plus sleep in allowance Hours Full time including evenings, weekends and sleep ins Contract Permanent Essential Requirements • Level 3 Children and Young People or equivalent or working towards Level 4, • Minimum 2 years’ experience within a children’s residential setting, • Experience supporting children with EBD, trauma and challenging behaviour, • Strong understanding of safeguarding and child protection procedures, • Full UK driving licence, • Ability to lead shifts and support junior staff, • Good IT skills and experience with care documentation The Role • Support the Registered Manager and Deputy in delivering high quality, child centred care, • Lead shifts, ensuring safe staffing levels and effective handovers, • Act as the responsible person on shift when required, • Support children with daily routines, independence and life skills, • Build positive, trusting relationships with young people, • Promote positive behaviour using trauma informed approaches, • Ensure accurate completion of care records, incident reports and safeguarding documentation, • Support with care planning, risk assessments and team meetings, • Contribute to maintaining a safe, clean and homely environment, • Work in line with Ofsted regulations and Children’s Homes standards Benefits • Competitive salary plus sleep in payments, • Ongoing training and development, • Supportive management structure, • Opportunity for progression Compliance Enhanced DBS required Full employment checks and references required Right to work in the UK is essential – sponsorship is not available for this role

This is a key leadership role responsible for managing manufacturing operations across day/night shifts, ensuring safe, efficient and high‑quality production. You will drive continuous improvement, develop your team, and maintain excellent operational standards in a fast‑paced environment. Client Details Our client is a well‑established manufacturing organisation known for high operational standards and a strong commitment to safety, quality and employee wellbeing. They invest in developing their people and continuously improving their processes to meet growing production demands. Description Key responsibilities Lead, coach and develop shift teams, carrying out 121s, performance reviews and ongoing training. Oversee all aspects of health, safety, wellbeing and environmental compliance during your shift. Ensure production is delivered on time, to the correct quality standards and in line with customer requirements. Attend planning meetings and communicate priorities, targets and updates to your team throughout the shift. Drive continuous improvement focused on safety, productivity, yields and operational efficiency. Optimise plant uptime by coordinating maintenance activities with minimal disruption. Maintain stock integrity through regular PI checks and tight control of raw material usage. Audit and review operating procedures, ensuring all documentation is accurate and up to date. Manage waste streams effectively with correct packaging, labelling and disposal processes. Ensure excellent housekeeping and consistent operational standards across all shifts. Produce thorough shift handovers and daily production updates, ensuring timely bookings into relevant systems. Conduct safety tours, quality audits, incident investigations and root‑cause analysis. Respond to onsite emergencies when required and ensure safe systems of work are adhered to. Troubleshoot first‑line plant issues and escalate maintenance needs as necessary.Profile The successful candidate Ideally IOSH qualified with strong knowledge of manufacturing, health & safety and environmental procedures. Proven experience in a managerial or supervisory role within a manufacturing environment, ideally across shift operations. A confident leader who leads by example and can balance hands‑on support with oversight of wider operational performance. Strong communication, organisation and planning skills, with the ability to coach and develop diverse teams. Competent IT user, particularly within Microsoft Office and Excel. A proactive, forward‑thinking individual with a "can‑do" attitude and commitment to high standards. Job Offer What's on offer A competitive salary of £50,000. The opportunity to lead a key manufacturing function within a well‑respected organisation. A supportive environment with investment in training, development and continuous improvement. A role with variety, responsibility and a real impact on operational performance and team development. If you are looking for an exciting opportunity as a Shift Manager in Rotherham, apply now to join a reputable organisation in the engineering and manufacturing sector

Location: Rotherham Contract Type: Permanent Hours: 37.5 hours per week, includes evening and weekend work Salary: £42,213.23 You must have a valid Adult Registered Nurse/Midwife NMC Pin. Join MSI Reproductive Choices UK as an Clinical Quality Manager and help us empower individuals through access to reproductive healthcare. What You'll Do The Clinical Quality Manager plays a key leadership role in ensuring safe, effective, and compliant clinical care across MSI UK’s contact‑centre services. Working across telephone and digital clinical pathways, the role provides expert oversight of clinical quality, governance, and patient safety, maintaining high standards of regulatory compliance and continuous improvement. The role works closely with the Clinical Services Matron, General Managers, Clinical Team Managers, and the Quality & Governance team to provide assurance, challenge, and expert guidance. Effective collaboration and clear delegation are essential to ensure consistent, proportionate, and joined‑up quality oversight across all contact‑centre operations. Key Responsibilities: Clinical Audit, Compliance & Regulatory Readiness Incident, Complaint & Risk Management Quality Improvement & Performance Monitoring Policy & SOP Compliance Clinical Support, Training & Capability Building Why Join Us? We offer a supportive, values-driven environment where your contribution is recognised and rewarded: Financial Benefits Competitive salary Up to 5% employer pension contribution Fast expense reimbursement (within 10 days)Work-Life Balance 25 days annual leave + your birthday off Family-friendly policiesRewards & Perks Long service recognition Discounts at 4,000+ retailers via Blue Light Card Health & Wellbeing 24/7 GP access Employee Assistance ProgrammeCareer Development Paid training and development Accredited apprenticeships Clear progression pathwaysBe part of a team that’s making a real difference. We offer a supportive, inclusive environment where your work directly contributes to improving lives. To find out more about the role, please apply

Our client is a well-established and successful company. They are looking for an experienced person to join them a QHSE Engineer. This is a hands-on role suited to someone from an Engineering / Manufacturing background who is comfortable working with shop-floor teams as well as customers and auditors. Your job role will be to maintain and develop their QMS in line with ISO 9001, EN 3834 and ASME U, and lead the transition/implementation work towards ISO 14001, ISO 45001 & ISO 19443. In addition, you will act as the key point of contact for Health, Safety & Environmental matters on site. Salary: £40,000 - £50,000 depending on experience. Hours of work: Monday to Friday, standard day hours. PLEASE ONLY APPLY IF YOU MEET THE MAJORITY OF THESE REQUIREMENTS: • Proven experience in a Quality and HSE position within an Engineering / Manufacturing environment (ideally within fabrication, process plant or pressure equipment manufacturing, however other industries will be considered)., • NEBOSH / IOSH, with a willingness to work towards if not., • Knowledge of HSE legislation and good practice in the UK., • Experience implementing or maintaining ISO 14001 / ISO 4500., • Solid working knowledge of ISO 9001 (exposure to EN 3834 and/or ASME U will be a strong advantage)., • Experience of internal auditing and document control. Responsibilities: • Maintain, update and improve the company QMS to ensure compliance with ISO 9001, EN 3834 and ASME U requirements., • Plan and lead internal audits; coordinate external/customer audits and certification visits., • Develop and deliver the roadmap for achieving ISO 14001 and ISO 45001 certification., • Create, review and control quality procedures, work instructions and forms., • Lead and support HSE activities on site, including risk assessments, method statements and accident/incident investigations., • Monitor quality and HSE KPIs, analyse non-conformances and drive corrective/preventive actions., • Support production and projects with quality/HSE input at enquiry, contract review and manufacturing stages., • Promote a culture of right-first-time and safe working., • Opportunity to lead certification projects (14001, 45001, 19443). This role would suit someone with experience in both Quality and Health & Safety at a manufacturer / engineering company, roles such as; Health & Safety Quality Advisor / SHEQ Supervisor / HSQE Manager / HSEQ Manager / QHSE Manager / Health Safety and Environmental Advisor / H&S Co-ordinator / HSE Officer / Health Safety and Environmental Advisor / Quality Assurance Manager / Quality Controller / QC Manager / QA Manager / QC Manager / QC Manager / HSE Manager / QESH Manager / Health & Safety Lead / etc

Can demonstrate working as an Major Incident Manager, Problem Manager or delivering Service Delivery processes in a large organisation. The Major Incident Manager will take an influential role in this rapidly growing, global business. The role will be responsible for numerous deliverables with the k

Can demonstrate working as an Major Incident Manager, Problem Manager or delivering Service Delivery processes in a large organisation. The Major Incident Manager will take an influential role in this rapidly growing, global business. The role won't be 'hands-on' however you will need to interact wi

Job Title: Major Incident Manager. Coordinate with cross-functional global teams and stakeholders to ensure timely incident resolution. Provide high-level communications and stakeholder updates during critical incident bridges.

Job Title - Cyber security incident manager. Produce detailed incident reports, executive summaries, and post?incident reviews. Maintain accurate incident logs, timelines, and evidence for audits or legal processes.

The Major Incident Manager will take an influential role in this rapidly growing, global business. The role will be responsible for numerous deliverables with the key focus on resolving all major incidents and supporting IT services across the group.

Proven command-and-control leadership of high-severity incidents. Own the full incident lifecycle: logging, categorisation, prioritisation, investigation, escalation, resolution, and closure. Lead and control live Incidents, coordinating technical and business resolver groups.

A leading engineering firm in the UK is seeking an Engineering Manager for the Defence Industry in Farnborough. The ideal candidate will have strong leadership skills, experience in service management, and the ability to effectively handle incidents and reduce technical debt.

Responsibilities include incident management, team mentorship, and operational improvements.

A leading global news organization is seeking an ITSM Service Manager to improve service delivery and management processes.

Ensure incidents were correctly logged and tracked through JIRA and ServiceNow. Provide executive-level incident and quality reporting during crisis management events. Manage global P1/P2 incidents across complex enterprise systems.

A government department in the UK is looking for an Incident Manager to oversee Major IT Incidents, ensuring prompt service restoration and maintaining quality.

Critical Situation / Incident Manager (Customer Escalations). Major Incident Management / Escalation Management / Service Delivery / Incident Command. Flexibility for occasional weekend/public holiday coverage based on incident priority.

A fantastic opportunity has arisen for a Major Incident Manager/Major Incident Manager to join our London based law firm on a permanent basis. It is therefore essential that the Major Incident and Experience Manager is highly customer-focused and can effectively communicate with people across all le

Cyber Security Assistant Manager/Manager. Cyber Security Incident Response (CSIRT) Manager. Cyber Incident Response Team (CIRT) Manager.

The ideal candidate must be a competent Station Manager or Watch Manager and hold or be prepared to achieve an Incident Command Qualification. A leading fire and rescue organization is looking for a Station Manager (B) across Northumberland. Key responsibilities include leading teams, managing opera

A leading corporate travel management business based in Greater London is looking for a Cyber Security Manager to oversee their security operations. The ideal candidate will monitor incidents, lead investigations, and ensure robust security practices across systems. With 2+ years in SecOps or incide

AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. The Enterprise CSM team work with some of the most iconic enterprise technology brands—Intercom, Etsy, Miro, HashiCorp and StubHub, to name a few—helping them unlock and realize

A leading interactive entertainment company in Greater London seeks an Incident Manager to coordinate and communicate during incidents across various teams. This role involves responding to real-time anomalies, facilitating solutions, and enhancing incident reporting processes. An ability to work un

A leading security services provider is seeking an experienced Incident Manager to oversee security operations for a major tech client in Central London. The role involves responding to and managing safety and security incidents while ensuring effective operations in collaboration with various stake

Proven incident response experience supervising teams, managing incidents in-house or consulting; strong network forensics and security intelligence skills. Join a dynamic Cyber Risk & Security practice within Technology & Transformation, delivering incident response, threat hunting, and resilience

We are actively searching for a highly skilled and experienced Incident Manager to join our dedicated team. This role involves the effective, day‑to‑day response to and management of safety and security incidents that may pose a risk to the employees of our client, one of the world's biggest tec

Modern Practices in Incident Management: Skilled in leveraging advanced incident management tools (like Jira Service Management, incident. Cultivate a culture of accountability, ensuring Engineering teams and incident responders maintain high standards for incident resolution. We are looking for an

Manage global P1/P2 incidents across complex enterprise systems. Ensure incidents were correctly logged and tracked through JIRA and ServiceNow. Provide executive-level incident and quality reporting during crisis management events.

G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. Support the delivery of a new PRA/FCA regulatory initiative covering third-party registers and incident reporting. Hands-on DORA impleme

A prestigious law firm in London is seeking a Major Incident Manager to handle Major Incident Management and drive effective resolution of IT issues. This pivotal role requires strong leadership and problem-solving skills to manage incident processes during high-pressure situations.

We are looking for an Incident Manager to be a member of our Incident Management team at King. Post‑incident, organize and drive the retrospective meetings with involved teams to identify root causes, short‑term mitigations and long‑term solutions. Document incident information in JIRA ticketi

A leading global technology organisation is seeking a Critical Situation Manager to oversee business-critical customer incidents. Ideal candidates have strong executive communication skills and experience in Incident Management.

A global cyber resilience firm in the United Kingdom is seeking a Manager in Digital Forensics & Incident Response. The role requires leading investigations across various environments during high-impact cyber incidents. Candidates should have 3–5 years of experience in digital forensics and incid

Can demonstrate working as an Major Incident Manager, Problem Manager or delivering Service Delivery processes in a large organisation. The Major Incident Manager will take an influential role in this rapidly growing, global business. The role will be responsible for numerous deliverables with the k

Produce detailed incident reports, executive summaries, and post‑incident reviews. Job Title - Cyber security incident manager. Ensure incidents are handled in alignment with frameworks such as NIST.

We are looking for a strong operational risk and incident professional to take ownership of our enterprise-wide Risk Event and Incident Management process. You will be a key coordination and control point: ensuring Risk Events & Incidents are understood, prioritised, analysed and remediated in a way