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Company Description \n About FRP \n At FRP, we are a leading national business advisory firm based in the UK. With over 850 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory and Restructuring Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. \n Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. \n Job Description \n The Service Desk Analyst acts as the first point of contact for all IT-related incidents and service requests within FRP Advisory. This role is critical in ensuring smooth technology operations across a fast-paced professional services environment. You will deliver timely, effective resolutions and exceptional customer service to maintain high user satisfaction and support FRP’s commitment to operational excellence. \n Location: Flexible across FRP Advisory offices (Chelmsford, Brentwood, London, and other UK sites) \n Reports To: Service Desk Manager \n Key responsibilities: \n\n • Serve as the initial contact for IT support via phone, email, or ticketing system.\n, • Log, categorize, and prioritize incidents and service requests using the ITSM platform.\n, • Diagnose and resolve technical issues related to hardware, software, and network connectivity.\n, • Escalate complex issues to second-line support or specialist teams, ensuring thorough documentation.\n, • Provide guidance and support for core business applications (e.g., Microsoft 365, collaboration tools, and FRP-specific systems).\n, • Maintain accurate records of all interactions and resolutions in line with compliance standards.\n, • Follow ITIL-aligned best practices for incident, problem, and request management.\n, • Assist in creating and maintaining knowledge base articles to support self-service and team efficiency.\n, • Ensure adherence to FRP’s security policies and regulatory requirements.\n, • Contribute to continuous improvement initiatives within the Service Desk function.\n\n Qualifications \n Essential: \n\n • Strong customer service and communication skills, with a professional and client-focused approach.\n, • Solid understanding of Windows OS, Microsoft 365, and common business applications.\n, • Ability to troubleshoot hardware and software issues effectively.\n, • Familiarity with ITSM tools (e.g., ServiceNow, Remedy).\n\n Desirable: \n\n • ITIL Foundation certification.\n, • Previous experience in a Service Desk or IT support role within a professional services or financial environment.\n\n Key Competencies \n\n • Analytical thinking and problem-solving skills.\n, • Ability to work under pressure and manage multiple priorities in a deadline-driven environment.\n, • Collaborative team player with a proactive attitude.\n, • Strong attention to detail and documentation accuracy.\n, • Flexibility and adaptability to changing business needs.\n\n Working Hours \n Coverage between 08:00 and 18:00, with staggered shifts to ensure early and late support as required. \n Additional Information \n Our Values \n\n • Straightforward: We provide clear, no-nonsense advice\n, • Confident: Our guidance is backed by expertise and evidence\n, • Pragmatic: We focus on practical solutions and tangible outcomes\n, • Real: We are professional yet approachable, understanding the challenges our clients face\n\n Our Commitment to You and the Environment \n At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on the natural environment. \n We are always striving to improve in all areas – whether it’s our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. \n We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services — regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. \n Our learning and development programmes enable us to invest in growing our employees’ careers. We aim to empower our team members to each achieve their potential. \n We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.

Senior Support Worker – 16+ Supported Accommodation. Are you an experienced children’s care professional ready to step up and lead with purpose? Panacea Children’s Home is looking for a passionate, reliable and confident Senior Support Worker to join our team. This is an excellent opportunity for someone who wants to make a real difference in the lives of children and young people while developing their leadership career in residential childcare. We are not just filling a role. We are looking for someone who can help create a safe, nurturing and positive home where young people feel valued, supported and encouraged to achieve their potential. About the Role As a Senior Support Worker, you will play a key role in the day-to-day running of the home. You will support the Registered Manager and Deputy Manager, lead shifts, guide staff, and help ensure that high standards of care are maintained at all times. You will be someone who leads by example, remains calm under pressure, and genuinely cares about improving outcomes for children and young people. Key Responsibilities Your duties will include: • Leading shifts and supporting the staff team on duty, • Providing guidance, supervision and support to residential support workers, • Creating a safe, warm and structured environment for young people, • Supporting care plans, risk assessments and behaviour support plans, • Promoting positive routines, boundaries and relationships, • Completing daily records, reports, handovers and incident documentation to a high standard, • Supporting young people with education, independence, emotional wellbeing and daily living skills, • Helping ensure the home meets safeguarding, Ofsted and internal quality standards, • Working closely with managers, professionals, families and external agencies, • Acting as a positive role model for both staff and young people What We Are Looking For We are looking for someone who is: • Caring, patient and resilient, • Confident leading a shift and supporting a team, • Professional, organised and able to communicate clearly, • Passionate about child-centred care, • Able to build positive relationships with young people, • Reliable and flexible with shifts, • Committed to safeguarding and promoting welfare, • Able to remain calm and solution-focused during challenging situations Essential Requirements Applicants should have: • Experience working in a children’s residential care setting, • A good understanding of safeguarding and child protection, • Strong communication and leadership skills, • Ability to work shifts, weekends and sleep-ins where required, • Level 3 Diploma in Residential Childcare, or willingness to work towards it Previous experience as a Senior Residential Support Worker, Team Leader, or similar role would be an advantage

Duties and Responsibilities: Reports to the Branch Registered Manager. Ensuring all staff working in the Extra Care Scheme know their roles and attendance requirements. To ensure that the company priority of a re-abling, outcome-focused ethos is always communicated. Ensure all support plans and risk assessments are person centered and reviewed regularly. Ensure all supervisions and spot checks are completed and up to date. Ensure rotas are covered, and cover shifts if there is no other alternative. Participate in the On Call of the service, including holding a work phone. To provide ‘hands on’ care and support as and when required Liaising with the Housing Providers manager on site to ensure a coordinated approach is working for the customer. Communicating effectively internally and externally in writing. To ensure that all necessary computerised and manual records are up to date and compliant. Implementation of complaints procedure. Ongoing liaison with all clients, customers / relatives, social workers and any other external agencies. Providing a range of operational, managerial and administrative support for the development and ongoing existence of the Residents’ Committee at the scheme. Preparation of regular company reports as needed. Ensure training needs of all staff working in the scheme are communicated to the training team effectively. Ensuring to maintain the training Matrix, both E-learning and face to face. Ensuring all staff who are outstanding training or due to expire is communicated to the training team and put onto the training diary. To undertake regular risk assessments, staff spot checks, and reviews with customers To attend relevant training as and when required Ensuring information is up to date, maintaining Health and Safety records and provide practical and emotional support to all staff and customers when required. Ensure all folders maintained in the office are up to date and compliant, I.E the complaint folder, incident forms and time sheets etc. Manage and assist the senior support workers with medication and medication returns Audits of Mar charts and Log sheets Assisting Employee’s with their Training, I.E online courses and completion of the care certificate booklet. To assist the Training department in marking the Care Certificate Booklet and ensuring all pages are signed off correctly. To ensure all compliance spreadsheets are updated regularly and complaint, I.E, safeguarding spreadsheet, supervisions and spot checks etc. Personal Attributes: Reliable and hard working Flexible and good time management Ability to show warmth and compassion Ability to build and maintain rapports Ability to cope well under pressure Ability to cope with change in a fast paced environment Qualifications: Knowledge of service provision in the care profession Effective in all forms of communication Experience of working with a customer focused business Confident in decision making To have or be working towards a diploma level in Health and Social Care or equivalent Experience of working in a care or residential setting with suitable length of experience and qualification. Completed the Care Certificate Key Competencies: To be able to plan, allocate and evaluate the workload of all staff. To understand and implement legislation and regulations relevant to care and support staff and user groups. To be able to maintain and communicate administrative systems. To be able to select and effectively supervise all care staff working in sheltered accommodation. To be able to arrange the implementation of induction and other relevant training programs, and to identify and communicate on-going training needs. To be able to establish and maintain effective positive working relationships. To be able to maintain good assessment and review procedures within a re-abling framework which become the foundation for appropriate care and support plans for all customers living in the Extra Care Scheme. To be able to ensure that appropriate kinds of re-abling interventions take place to meet the customer’s needs and requirements. To liaise with other agencies involved with the Extra Care Scheme and with the residents to ensure the provision of integrated services. To have a good working knowledge of Health and Safety and confident in its communication

Are you a Health and Safety Manager with experience on major infrastructure projects for a Tier 1 or Tier 2 contractor? Do you have a strong background delivering underground utilities projects including water, gas, power or telecommunications? Location: South Essex Rate: £450/day inside IR35 Contract Length: Until December(extension likely) Hours: 45 hours per week, Monday to Friday A major contractor is looking to appoint an experienced Health & Safety Manager to support the delivery of a major utilities package on one of the UK's largest infrastructure projects. Working across a programme of utility diversions including water, gas, power and communications, you'll play a key role in supporting the project team, engaging with subcontractors and maintaining strong relationships with the client. This is a site-based role with flexibility to work from home when completing administration or attending meetings remotely. Responsibilities ·Provide day-to-day Health & Safety support across the project. ·Review RAMS and safe systems of work. ·Support project teams with planning and safe delivery of utilities works. ·Carry out site inspections, audits and incident investigations. ·Challenge unsafe behaviours and drive continuous improvement. ·Work closely with subcontractors, project leadership and the client to ensure compliance with company procedures and legislation. ·Promote a positive health & safety culture across the project. Essential Requirements ·Previous experience as a Health & Safety Manager on major infrastructure projects. ·Strong background delivering underground utilities projects including water, gas, power or telecommunications. ·Experience working for a Tier 1 or Tier 2 contractor. ·Confident managing subcontractors and working in a client-facing environment. ·Strong understanding of excavation safety, temporary works and high-risk utilities activities. ·NEBOSH Diploma (or equivalent). Desirable Requirements ·CMIOSH This is an excellent opportunity to join a flagship infrastructure project at the start of a major programme of works, with the potential for the contract to be extended beyond the initial end date. If you are interested, please send your CV to (url removed)

Health and Safety Manager Required in Essex GVR Solutions are currently representing a well-established main contractor who are seeking an experienced Health and Safety Manager to lead and continuously improve the company’s Safety, Health, Environment and Quality management systems. As a main contractor they work on primarily high end fit out and refurbishment Projects in the Commercial and Leisure sectors with values ranging from £10K - £1m in value. But they also work on larger schemes which could go up to £20m in total in the Data Centre sectors. Key Responsibilities: • Ability to lead and continually improve the company's SHEQ strategy, • Influence a positive safety, quality and environmental culture throughout the business, • Undertake responsibilities as the principal advisor on SHEQ matters to site Teams, Directors and Contracts Managers, • Proficiency in developing, implementing and maintaining company health and safety procedures, • Have all responsibility for the company’s SHEQ function, • Investigate accidents, incidents and near misses when they occur, • Supervise Phase Plans, RAMS and site-specific safety documentation, • Carry out regular site inspections and audits, • Keep company policies, procedures and management systems up to date, • Oversee site audits, inspections, incident investigations and corrective actions, • Support site teams on SHEQ matters, • Manage SHEQ training and competency requirements across the business, • Support the wider business with risk management, continuous improvement and reports on SHEQ Performance, • Identify and introduce digital systems and processes that improve SHEQ reporting, document control and operational efficiency., • Lead and maintain both ISO(phone number removed) and ISO9001 systems Key Requirements: • Must have NVQ Level 6 Occupational Health & Safety, • Valid NEBOSH Construction Certificate., • Must hold a Chartered IOSH or CertIOSH membership., • Valid and in-date CSCS Card and a full UK driving licence., • Good working knowledge of the construction legislation., • Experience working with ISO 9001, ISO 14001 and ISO 45001 management systems., • Strong communication, leadership and problem solving skills, • A particular attention to detail, • Desirable qualifications include: Lead Auditor, ISO Internal Auditor, Fire Door Inspection, Temporary Works, Environmental Management or Leadership/Management. If you are interested in the Health and Safety Manager position above, then please get in touch