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Data Centre Engineer Location: Acton, England, United Kingdom Salary: Up to £38000 Job Opportunity: Data Centre Engineer We currently have an opportunity available for a Data Centre Engineer to join our team. Working within a prestigious client data centre, the position is highly customer-focused and requires strong attention to client requirements. As a Data Centre Engineer, you will deliver IMACD and incident resolution services within workplace technologies and data centre operational environments. The duties range from small alterations such as patching and fault finding to performing large-scale equipment and device refreshes including new installs, decommissions, moves, and maintenance functions. Data Centre Engineers work on shifts that contribute towards providing support services 24x7x365 and report to the local Service Delivery Manager. Shift Pattern: • 4 Days on, 4 Days off, • Change control management, • Incident management and resolution, • Management and tracking of assets, • Supervision and escorting of 3rd-party vendors, • Installation and decommissioning of network hardware and structured cabling, • Compliance with health & safety procedures, • Adherence to manufacturers’, client, and quality standards, • Experience of working in high-risk environments and data centres, • Willingness to travel when required, • Strong knowledge of infrastructure technologies and networking concepts, • Competence in MS Office and helpdesk/service delivery applications, • Reliability and consistency in approach, • Ability to work effectively under pressure, • Flexibility towards shift patterns, • Clear and professional communication skills at all levels, • Strong organisational, interpersonal, and administrative skills

Who Are We Hansen Technologies is a leading global provider of software and services that enable organisations to transform customer experiences and streamline critical business processes. With a rich history of innovation and a footprint that spans over 80 countries, Hansen empowers utilities, energy, and communications companies to thrive in an ever-evolving digital landscape. Our commitment to excellence, customer focus, and collaborative culture makes Hansen a place where passionate professionals can make a meaningful impact, drive real change, and help shape the future of industries worldwide. We are proud to be an equal opportunities employer. Hansen prides itself on celebrating diversity and is committed to creating an inclusive environment for all employees, even extending this to how we work with our customers, partners, and suppliers. We welcome applications from all qualified candidates, regardless of age, disability, gender identity or expression, marital status, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. If you require any adjustments or accommodation during the recruitment process, please let us know. Why This Role Matters Lead, Protect, Innovate, and Inspire. At Hansen, we enable and empower our customers to deliver essential services through our innovative software solutions. As Senior Manager – Security, you’ll play a pivotal role in safeguarding Hansen’s global operations and driving security excellence across our organization. This is more than a security role—it’s a leadership position at the heart of Hansen’s global security strategy. You’ll manage a diverse team, lead incident response, and influence how we adopt cutting-edge technologies to protect critical infrastructure. Your work will directly shape how Hansen maintains security, compliance, and customer confidence worldwide. Notes: This is a 5-day onsite role based in our Hammersmith office. What You’ll Do • Drive Security Strategy: Translate the security roadmap into measurable operational initiatives and monitor progress., • Lead Global Teams: Mentor and manage a dispersed team, setting SMART goals and fostering high performance., • Manage Risk: Identify, evaluate, and mitigate business risks across the organization., • Respond to Incidents: Coordinate stakeholders during cyber incidents or crises, ensuring timely resolution within SLAs., • Engage Customers: Represent Hansen’s security capability to clients and respond to security-related inquiries., • Ensure Compliance: Monitor adherence to regulatory requirements (GDPR, NIS2) and interface with auditors., • Innovate: Lead evaluations of security tools and adopt Hansen’s AI-first approach to enhance processes., • Governance Leadership: Chair IT & Security governance forums and maintain robust reporting mechanisms. What You Bring • Proven experience in security operations, engineering, architecture, and GRC., • Strong knowledge of UK/EU regulatory frameworks and security controls in IT systems., • Experience managing global teams and leading security initiatives., • Ability to influence stakeholders and communicate complex security concepts clearly., • University degree in relevant fields; security certifications (GIAC, AWS, Azure, CEH, OSCP) are a plus. Benefits and Perks Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process.

They are seeking an Operational Resilience & Incident Manager to ensure the organisation can anticipate, withstand, respond to, and recover from operational disruptions. Develop and maintain incident response plans aligned with industry best practices. Drive post-incident reviews, root cause analysi

A leading digital experience software provider in Greater London is looking for a Senior Incident Manager to oversee high-severity incidents. You'll be responsible for incident management from detection to resolution, fostering a culture of urgency while maintaining quality and stability.

They are seeking an Operational Resilience & Incident Manager to ensure the organisation can anticipate, withstand, respond to, and recover from operational disruptions. Develop and maintain incident response plans aligned with industry best practices. Drive post-incident reviews, root cause analysi

As the Lead - SOC Incident Manager, your role will encompass communicating cybersecurity incidents to key partners across the enterprise as well as being the main interface between the Colt business units and the cybersecurity groups. Coordinate response efforts to cyber security incidents caused by

As the Lead - SOC Incident Manager, your role will encompass communicating cybersecurity incidents to key partners across the enterprise as well as being the main interface between the Colt business units and the cybersecurity groups. Act as the bridge between the SOC incident responders, IT support

As the Lead - SOC Incident Manager, your role will encompass communicating cybersecurity incidents to key partners across the enterprise as well as being the main interface between the Colt business units and the cybersecurity groups. Lead and coordinate response efforts to cyber security incidents

Cyber Security Assistant Manager/Manager. Cyber Incident Response Team (CIRT) Manager. Cyber Security Incident Response (CSIRT) Manager.

A corporate travel company in Greater London is seeking a passionate Security Operations (SecOps) Specialist to enhance their cybersecurity and oversee incident response.

As a Cyber Incident Response Advisory and Incident Management Senior Manager or Associate Director, you will focus on developing our business across both proactive and reactive services, whilst leading our advisory engagements and supporting live responses in an incident management capacity. Familia

We are seeking an experienced and governance-focused Incident and Problem Manager to oversee the effective management of IT incidents and problems across the organisation's technology landscape. In this critical role, you will ensure that incidents, including major incidents, are resolved promptly t

Providing training to stakeholders on incidents and incident response activities. Tracking audit trail for incidents, including any agreed actions and Post-Incident Reviews. Conducting assurance activities on incidents and incident management to drive consistency and continuous improvement.

The ideal candidate should possess strong cybersecurity knowledge and excellent communication skills, with a proven ability to manage incidents and compliance effectively. A leading technology transformation partner in the UK is looking for a Senior Security Manager who will be responsible for deliv

Every month, more than 30,000 responders across Engineering, Product and Support use incident. Enterprise Sales Manager, EMEA. This is a hands-on leadership role for someone excited to build from the ground up, combining strategic thinking with execution, and helping take incident.

The Senior Incident Manager is the calm centre of gravity during Sitecore's most critical customer‑impacting events. Sitecore is seeking an experienced and dynamic Senior Incident Manager to join our team. Generate internal reports on incident trends, resolution times, and the effectiveness of our

A leading telecommunications company in the City of London is seeking a Lead - SOC Incident Manager to manage cybersecurity incidents. Ideal candidates have a Bachelor's in Computer Science or related field and experience in cybersecurity incident handling.

Generate internal reports on incident trends, resolution times, and the effectiveness of our incident management processes. Deep understanding of ITIL Incident Management principles, especially: restoration of normal service as quickly as possible, minimising impact to business operations, structure

A leading financial technology provider in London is seeking an Incident Management Coordinator to enhance incident response processes and foster a risk-aware culture.

A leading employment consultancy is seeking an experienced Incident & Problem Manager to oversee IT incidents and problems in a governance-focused role. This position involves ensuring prompt resolution of incidents, driving root cause analysis, and embedding best practices across the organization.

Providing training to stakeholders on incidents and incident response activities. Tracking of audit trail for incidents including any agreed actions and Post Incident Reviews. Conducting assurance activities on incidents and incident management driving consistency and continuous improvement.

Proven experience in Incident Response supervising technical and non-technical team members and managing incidents, either in-house or as a consultant;. When clients have an incident our Cyber Incident Response (CIR) team gets to work – fast – to identify root causes and evict threats. Our CIR s

Lead and control live Incidents, coordinating technical and business resolver groups. Act as the single point of control for cross-party incidents involving external participants. Deliver timely, accurate, and consistent incident communications to stakeholders.

Monitor incident queues and triage related data to identify and assess potentially reportable incidents. Document incidents analysis, key risk indicators, and metrics to calculate risk on both incidents and outsourcing service delivery. PayPal UK is seeking a dynamic, innovative, and driven Outsourc

Hands‑on DORA implementation experience, particularly around third-party registers and incident reporting. G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. Support the delivery of a n

A leading technology solutions firm in London is seeking an experienced SOC Manager.

A leading consulting firm in London seeks a Cyber Incident Response Advisory Senior Manager to enhance their cybersecurity offerings. Candidates should have solid experience in incident management, excellent communication skills, and the capacity for leadership.

They are seeking an Operational Resilience & Incident Manager to ensure the organisation can anticipate, withstand, respond to, and recover from operational disruptions. This pivotal role involves leading resilience testing, managing real-time operational incidents, and maintaining governance fr