Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
Clapham Junction/Battersea,London. Amazing opportunity to join our Multi Award Winning Luxury Beauty Boutique. Looking for passionate, professional, creative Nail Artist! Minimum 2 years working experience as Nail Tech. Skills required : Expert in Nail Services including French,ombre,Biab etc. Excellent customer service skills. Excellent spoken English.
We are looking for professional Italian speaking Head Waiter/Waitress with minimum 2 years previous experience in a London restaurant. Great working environment and training opportunities. Portobello is a busy restaurant situated in the heart of Notting Hill. If you are a hospitality professional with a positive attitude, teamplayer, and honest, we would be happy to welcome you to our team. ·Salary £12.21 per hour plus service charge ·Flexible weekly rotas ·28 days holiday (for full time) ·Generous Staff discount ·Staff meals on duty
Job description About Us Al Dente is an Italian restaurant chain, fresh pasta laboratory and wine shop. We are a resilient and flourishing business with five locations. We provide Great food and Excellent service in a warm and relaxed environment. Chef de Partie We are looking for a motivated, experienced Chef de Partie to join the Kitchen team on our South Kensington location, with possibility of promotion and great career opportunities. We are looking for a CDP eager to prepare fresh pasta dishes, quality Italian food, made from fresh, prepared with skills and passion. The ideal candidate will need to be passionate about food, flexible and keen to learn. A self-motivated natural team player that thrives under pressure. Great salary + service charge. The minimum requirements for this Chef de Partie role include: Experience at the required level Experience in BUSY fresh food restaurant A genuine passion for creating the finest food Keen to thrive in the busy kitchen environment A strong personality – someone looking to challenge themselves Local to London Eligibility to live and work in UK The role of Chef de Partie will: Handle fresh ingredients, prepare them to the highest standards Maintain a professional manner while under pressure Show willingness to achieve excel Ensure Health & Safety and COSHH laws are observed If we sound like a perfect fit for you, please don’t hesitate to get in touch. Looking forward to hearing from you. Best, AL DENTE Management Team
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Organise the reservations, and seat guests accordingly Recognise guests reservations notes & communicate to the respective team member Micro manage table return-times Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 28 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Host/Hostess! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression. - You will be greeting and seating our guests, allocating tables and accommodating walk-ins. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service and communication skills - Knowledge of the online booking system (SevenRooms is a bonus!) - Previous experience as a host/hostess in a busy restaurant - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £ 15.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £15.21 / hour
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Setting up dining tables and preparing the correct Mise en place Assist guests regarding questions about Food & Beverage, as well as up-selling our House Specialities. Taking Food & Drinks orders and notify the management/kitchen for allergies and other Dietary requirements Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Adept knowledge regarding the 14 allergens Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage
Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!
Avenida Salon – Nail Technician Rules & Expectations To ensure a consistent, safe, and professional experience for our clients and team, all nail technicians must follow the rules below: 1. Professional Standards Maintain a high level of hygiene and cleanliness at all times. Follow all health and safety regulations, including proper sanitation of tools after each client. Wear appropriate attire that reflects the salon’s professional image. Arrive on time and be prepared for all appointments. 2. Client Care Greet clients warmly and provide a relaxing, attentive experience. Conduct proper consultations before treatments. Respect clients’ privacy and maintain confidentiality. Address concerns or complaints calmly and professionally. 3. Hygiene & Safety Use only approved, high-quality products and tools. Dispose of single-use items properly. Wash hands before and after each service. Report any injuries, infections, or contraindications immediately. 4. Work Conduct Keep your workspace clean, tidy, and well-stocked. Do not eat, use mobile phones, or engage in personal conversations during client services. Refrain from gossip or negative talk in the salon. No unauthorized services or sales are allowed. 5. Bookings & Payments Follow salon booking procedures (whether using a shared system or your own, if renting a space). Notify management promptly of any cancellations or schedule changes. If renting, rent must be paid in full and on time as agreed. 6. Team Spirit Support and respect fellow team members. Share common areas (reception, restroom, break room) responsibly. Contribute to a positive and uplifting salon environment. 7. Continuing Development Stay updated on current trends and techniques in nail care. Attend training sessions when provided or requested by the salon.
GENERAL MANAGER - 45 hours contract. Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: Attractive compensation package designed to reflect your valuable contribution. Opportunities for ongoing training and development to help you continue growing professionally. Paid Breaks: Your hard work deserves time to relax and recharge. Enjoy delicious meals provided during your shifts. A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team! If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer.
Location: The Greyhound Kew, Kew, London Start Date: 25/07/2025 Salary: Competitive, based on experience About Us: The Greyhound Kew is a beloved local pub embarking an exciting new chapter. Situated in the heart of Kew, we’re committed to creating a warm, welcoming space that blends traditional charm with a fresh new energy. We are looking for a passionate, hands-on Pub Manager to join us at this pivotal time and help lead the business into its next chapter. The Role: As the Manager of The Greyhound Kew, you’ll be the face of the pub. You'll be responsible for day-to-day operations, building a strong and motivated team, and delivering an outstanding experience for every customer. You should have a genuine love for hospitality, be confident running a busy service, and take pride in running a venue that feels like a true part of the community. Key Responsibilities: Oversee all aspects of daily pub operations Help recruit, train, and manage a dynamic front-of-house and bar team Ensure high standards of customer service, cleanliness, and compliance Manage stock levels, ordering, and supplier relationships Work closely with ownership on events, promotions, and strategy Lead with passion, positivity, and professionalism Requirements: Previous management experience in pubs, bars, or hospitality settings A genuine love for hospitality and creating memorable customer experiences Must be local to Kew or surrounding areas Strong leadership and people-management skills Excellent communication and organisational abilities Personal licence holder Why Join Us? Be part of an exciting pub transformation from the ground up Opportunity to shape the culture and success of the venue Supportive and enthusiastic ownership Competitive pay and room for future growth
Car Sales & Customer Service Administrator Location: Park Royal, NW10 7JS, London Salary: £30,000-£40,000 + Comission Job Type: Full-time Experience: Required Language: English (Expert) Join Terani – A Luxury Car Experience Terani is a leading prestige car dealership based in Park Royal, London, specialising in high-end, bespoke vehicles. We are known for our commitment to exceptional customer service, tailored client journeys, and an immaculate showroom experience. We’re now looking for a Sales & Customer Service Administrator to join our growing team — someone who thrives in a luxury environment, enjoys building relationships, and understands what it means to deliver a seamless customer experience. Key Responsibilities: • Assist in managing client consultations and support the vehicle sales process • Provide exceptional service both face-to-face and over the phone • Oversee administrative tasks related to sales and customer records • Coordinate custom vehicle orders and aftersales requests • Handle post-sale support, ensuring ongoing client satisfaction • Maintain high standards of organisation, accuracy, and professionalism About You: • Previous experience in sales, admin, or customer service (automotive or luxury retail preferred) • Excellent English communication skills – both written and verbal • Well-organised, with a strong attention to detail • Confident, polished, and customer-focused • Able to manage multiple tasks in a fast-paced environment • Competent with computer systems and standard office tools Why Work with Us? At Terani, you’ll be part of a brand that values excellence, trust, and client care. You’ll work in a supportive team, in a stylish setting, with the opportunity to grow your skills in both sales and service. How to Apply: Think you’re the right fit? Send us your CV — we’d love to hear from you.
About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £13 per hour Expected hours: 20 – 40 per week
Cloud Travel is a leading travel agency specializing in providing leading travel services to our clients. We are currently seeking a highly motivated and customer-oriented individual to join our team as a Travel Consultant. As a Travel Consultant, you will be responsible for assisting clients in planning and booking their travel arrangements, ensuring their satisfaction and a memorable experience. opportunities available sponsorship for skilled workers in the UK. This is urgent requirement for Before 22nd of July 2025 From any country Responsibilities Assist clients in selecting and booking their travel arrangements, including flights, accommodations, and transportation. Provide expert advice on destinations, travel itineraries, and attractions to help clients make informed decisions. Handle all customer queries, complaints, and concerns in a timely and professional manner, ensuring customer satisfaction. Stay up-to-date with the latest travel trends, airline regulations, and visa requirements to provide accurate information to clients. Collaborate with airlines, hotels, and other travel partners to ensure smooth travel arrangements for clients. Process bookings and payments accurately and efficiently, adhering to company policies and procedures. Maintain a high level of customer service and build strong relationships with clients to encourage repeat business and referrals. Requirements A minimum of 1 year of experience in the travel industry or a related field. Excellent communication and interpersonal skills. Strong knowledge of various travel destinations, attractions, and travel booking systems. Proven ability to work under pressure and meet tight deadlines. Exceptional problem-solving skills and the ability to handle unexpected situations. Proficiency in using computer systems and travel booking software(Galileo GDS). A high level of attention to detail and accuracy in processing bookings and payments.
✨ Join Our Team at Naz Zeneldeen Hairdressers! ✨ Are you a talented, passionate, and experienced hairdresser looking for your next big opportunity? At Naz Zeneldeen Hairdressers, we pride ourselves on delivering exceptional client experiences while fostering a creative and supportive environment for our team. 💇♀️ What We’re Looking For: ✔️ Skilled hairdressers with a love for the industry ✔️ A passion for providing personalized service ✔️ Team players with a positive attitude ✔️ Commitment to learning and growth 🌟 What We Offer: ✅ A welcoming and professional salon environment ✅ Opportunities to expand your skills with regular training ✅ A loyal client base to build your career ✅ Competitive pay and benefits 📍 Location: Fulham ✨ Ready to take your career to the next level? We’d love to hear from you! Send your CV and portfolio.
Teatro Hall is looking for friendly, knowledgeable, and driven waiter or waitress (bonus if you've got an appetite for fun!) to come and join our team at our brand new bar in Ealing Broadway! We are a cocktail bar & pizzeria located on New Broadway. We have an on-site gin distillery and are passionate about delivering high quality food and drinks as well as great service at all times. What we offer: A chance to learn and develop professionally within a growing company. Great colleagues Fun and fast-paced environment 25% discount at all Albion & East sites (Old St, Brixton, Clapham) Service charge (all service charge is paid directly to staff) Bonus scheme for staff referrals Key Attributes: Honesty Willingness to learn Drive Past waitress/waiter experience is a must Part-time: 20-30 hours per week
Job description Join our Vibrant Team at Gisoo Salon Gisoo Salon, a renowned salon at 24 Chiswick High Rd., Chiswick, London W4 1TE, seeks a talented and passionate Hairdresser to join our dynamic team. About the Role: · Provide a wide range of hairdressing services, including cuts, styling, coloring, treatments, pern, keratin, men’s cut · Build and maintain strong client relationships through exceptional customer service. · Stay updated on the latest hairdressing trends and techniques. Ideal Candidate: · Proven experience as a Hairdresser (minimum 7 years) · Strong technical skills in all aspects of hairdressing · Excellent communication and interpersonal skills · Passion for providing outstanding customer service · Team player with a positive and enthusiastic attitude Benefits: · Competitive salary and commission structure · Opportunities for professional growth and training · Flexible scheduling options · Employee discounts on salon services (Aesthetic, hair, beauty and Hammam) Experience: · stylist: 1 year (preferred) · Hairdressing: 1 year (preferred) · Licence/Certification: · Hairdressing NVQ/SVQ Level 2 (preferred) Work Location: In-person We look forward to hearing from you! Gisoo is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Part-time, Permanent, Temporary Pay: £11.00-£15.00 per hour Expected hours: No more than 26 per week Benefits: Company events Employee discount Free Parking On-site parking Transport links Experience: stylist: 1 year (preferred) Hairdressing: 1 year (preferred) License/Certification: Hairdressing NVQ/SVQ Level 2 (preferred) Work Location: In person
Bar Lounge Manager Location: Holiday Inn London Kensington High Street, W8 5SP, London Reporting To: Food & Beverage Manager Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar Lounge Manager to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.
*MUST HAVE EXPERIENCE* Rozies is a warm and welcoming grab-and-go cupcake and coffee shop, designed for those who appreciate the finer things in life. Indulge in our high-quality coffee and freshly baked cupcakes, crafted with love and care. In addition to our exquisite cupcakes, we also offer delicate macarons, fudgy brownies, and chunky cookies. For special occasions, we provide bespoke orders to make your celebrations even sweeter. Whether you’re treating yourself or surprising someone special, our friendly team is here to make your experience joyful and memorable. Are you a coffee enthusiast with a passion for creating delightful experiences? We’re a family-run business excited to open our new cupcake and coffee shop, and we’re on the hunt for an, energetic and friendly Barista to join our awesome team! In this role, you'll whip up delicious beverages and serve smiles to our wonderful guests. If you love coffee culture and thrive in a lively environment, this is the place for you! You will also assist in maintaining a clean, organized, and efficient work environment. Key Responsibilities: ● Prepare and serve a variety of coffee beverages (espresso, lattes, cappuccinos) and teas according to standard recipes. ● Greet and interact with customers in a friendly and welcoming manner, taking orders and providing menu recommendations. ● Operate and maintain coffee machines, equipment and grinders. ● Handle transactions using a point-of-sale (POS) system, processing payments and managing cash registers accurately. ● Maintain cleanliness of the workspace, including coffee machines, counters, and seating areas. ● Ensure stock levels of coffee beans, milk, syrups, and other ingredients are maintained, restocking as necessary. ● Adhere to health and safety regulations, including proper food handling and sanitation procedures. ● Collaborate with team members to ensure smooth and efficient service during peak hours. ● Handle customer feedback or complaints professionally, escalating issues when necessary. Experience, skills and requirements: ● Previous experience as a Barista ● Knowledge of coffee preparation and espresso equipment is desirable ● Excellent communication and interpersonal skills ● Strong attention to detail and ability to multitask in a fast-paced environment. ● Basic math skills for cash handling and transactions. ● Ability to stand for long periods ● Ability to work flexible hours, including weekends and holidays ● Level 2 Food & Hygiene Certificate WAGES DEPEND ON EXPERIENCE
About the job Job Description Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions. Performing verification of all HACCP paperwork ensuring it is kept up to date Monitoring of CCP's and temperature records Overseeing maintaining of the traceability systems Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area Preparing samples for finished product microbiological testing and taste Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation. Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting. English – excellent (written & spoken) Meticulous attention to detail and precise record keeping skills Ability to influence different departments to suggest, implement and track more efficient processes Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £28,000.00 per year Fixed Term (12-months) - night shift Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Location: Meraki Aesthetics, Richmond, London Start Date: 1st Week of August 2025 Pay: From £15 per hour (depending on experience) Job Type: Part-time or Full-time (flexible options available) About Us Meraki Aesthetics is a leading beauty and aesthetics clinic based in Richmond, offering a range of advanced treatments in a stylish, professional, and welcoming environment. We’re passionate about delivering exceptional results and luxury experiences—and we’re now looking for a Senior Lash Artist to join our growing team. The Role We are looking for a skilled, confident, and experienced lash technician who can deliver high-quality lash extensions and lift services. You will be joining a busy, supportive clinic with an existing client base and opportunities to grow your following. Duties Include: Providing lash extension services (Classic, Hybrid, and Russian Volume) Offering lash lift and tint services (brow experience is a bonus) Maintaining excellent hygiene and treatment standards Supporting client retention and building a loyal base Collaborating with our aesthetics and beauty team to enhance the client journey Occasionally assisting with social media content (optional but encouraged) What We’re Looking For: Minimum 2 years’ experience as a lash artist Confident in classic, hybrid, and volume lash sets Brow treatments and lash lifts are an advantage Professional, reliable, and passionate about your craft Warm, friendly attitude with excellent client communication Fully qualified and insured (Lash certificate essential) What We Offer: Hourly pay starting from £15+ (DOE) Paid breaks and paid annual leave Complimentary monthly treatment of your choice Ongoing training and mentorship Supportive, positive salon culture Opportunity to grow your social media and visibility Access to premium tools, products & marketing How to Apply To apply, please send your CV, lash portfolio, and a brief introduction
About the job Job Description We are looking for a highly skilled and experienced Japanese Cuisine Chef to join our culinary team. The ideal candidate will have a deep understanding of traditional Japanese cooking techniques, ingredients, and presentation styles, although sushi experience is not required. You will be responsible for creating a variety of Japanese dishes, while ensuring the highest standards of quality and taste. The role requires creativity, precision, and a passion for Japanese cuisine. You will work closely with other kitchen staff to maintain a smooth and efficient kitchen operation, adhering to all health and safety regulations. The successful candidate will have a proven track record in a similar role, excellent knife skills, and the ability to work under pressure in a fast-paced environment. You will also be expected to stay updated with the latest culinary trends and continuously strive to improve your skills and knowledge. Prepare and cook a variety of Japanese dishes, excluding sushi, while ensuring all dishes are prepared to the highest standards of quality and taste. Maintain a clean and organized kitchen environment, adhering to all health and safety regulations. Collaborate with other kitchen staff to ensure smooth kitchen operations and efficient service. Stay updated with the latest culinary trends and techniques relevant to Japanese cuisine. Train and mentor junior kitchen staff, fostering a positive learning environment. Develop new recipes and menu items that showcase the diversity of Japanese cuisine. Ensure proper storage and handling of all ingredients to maintain freshness and quality. Monitor food costs and implement strategies to minimize waste. Maintain high standards of hygiene and cleanliness throughout the kitchen. Work efficiently under pressure to ensure timely preparation and delivery of dishes. Participate in menu planning and development, ensuring consistency in taste and presentation of all dishes. Handle customer feedback professionally, making necessary adjustments to enhance the dining experience. Participate in staff meetings and training sessions to promote team cohesion and continuous improvement. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proven experience as a Chef specializing in traditional Japanese cuisine (sushi experience is not required) Deep understanding of traditional Japanese cooking techniques and ingredients. Excellent knife skills. Ability to thrive under pressure in a fast-paced environment. Strong attention to detail and precision in all aspects of cooking. Creativity and passion for traditional Japanese culinary arts. Effective communication and teamwork skills. Knowledge of health and safety regulations in the kitchen. Competence in managing inventory and ordering supplies. Strong organizational skills. Ability to train and mentor junior staff members. Flexibility to work evenings, weekends, and holidays. Commitment to continuous learning and improvement in culinary skills. Ability to handle customer feedback professionally and constructively. High standards of hygiene and cleanliness in food preparation. Relevant experience in a similar role at a reputable restaurant. Consistency in taste and presentation of dishes. Knowledge of food cost management practices. Physical stamina to stand for extended periods. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Key Responsibilities: Barista Duties: Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, blended coffees, teas, and other drinks. Maintain knowledge of all menu items, recipes, and brewing methods to ensure quality and consistency. Operate coffee machines, grinders, and other equipment safely and efficiently. Food Service: Take customer orders and process payments efficiently and accurately. Prepare and serve food items such as sandwiches, pastries, and salads according to the café's recipes and standards. Ensure food presentation meets the café's quality standards. Customer Interaction: Greet customers warmly, answer questions, and provide recommendations to enhance their experience. Address customer concerns promptly and professionally, ensuring satisfaction. Cleanliness and Maintenance: Maintain a clean and organized work environment, including the coffee bar, seating areas, and restrooms. Follow health, safety, and sanitation guidelines for all products and work areas. Assist with inventory management, including stocking supplies and performing regular checks. Team Collaboration: Work collaboratively with other team members to ensure smooth operation and excellent customer service. Participate in staff meetings and training sessions as required.
About the job Job Description A Senior Accounts Receivable Administrator is an essential role to the smooth running of DO & CO. You will be supporting and working closely with managers to ensure that day to day tasks are completed and that the high standards of DO & CO are portrayed to our partners. You will engage with the DO & CO Family to ensure all departments are well informed and reports are communicated efficiently and in a timely manner. As a Senior Finance Administrator, you will have a passion for numbers and expose yourself to all situations in order to improve your experience and grow within the Finance department. You will have experience in, and the drive to, implement significant process improvement through the use of existing and new technology. What will you be doing? Processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities. Collaborate with account managers to establish new customer accounts and customize invoicing according to their specific requirements. Maintaining the billing system Generating invoices and account statements Performing account reconciliations Maintaining accounts receivable files and records Producing monthly financial and management reports Investigating and resolving any irregularities or enquiries Assisting in general financial management and analysis, including working closely with Financial Accounting and Controlling Carry out and support with validation of information provided by the operations team before invoicing Maintaining, with accuracy, all the data input in the client billing systems Investigate queries raised by internal and external customers Timely and professional reply to internal and external customer requests Maintaining good working relationships with all DO & CO Family members as well as our partners and other stakeholders Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications 3+ years’ experience working in an accounting, billing, or accounts receivable department Associate’s or bachelor’s in accounting, finance, or business management Integrity, discretion, and respect for confidentiality and privacy Familiarity with financial, accounting, and bookkeeping software, spreadsheets, Analytical skills Organizational skills Strong financial skills and understanding of financial concepts and business principles Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities, and work under pressure Accuracy and attention to detail Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Meticulous attention to detail and precise record keeping skills Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate complex data sources, both manual and electronic Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary On-Site Role Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Administration Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
BRASSERIA NOTTING HILL – Your Neighbours for Breakfast, Lunch & Dinner We’re excited to offer an opportunity to join Brasseria Family, our independent, family-run Italian restaurants located in two of London’s most iconic neighbourhoodss. Known for our warm hospitality, exceptional service, and delicious Italian food, we take pride in doing things properly. Our team is at the heart of everything we do, and we genuinely value and support those who work with us. We’re currently looking for experienced and enthusiastic waiters to join our front-of-house team. As the face of Brasseria Family, you’ll play a vital role in creating welcoming, memorable dining experiences for every guest. What You’ll Do · Deliver attentive, knowledgeable, and friendly service · Be a positive, respectful, and reliable team player · Follow all cash handling and operational procedures · Learn and maintain detailed knowledge of our menu · Set and clear tables with precision and care · Ensure a clean, safe, and guest-ready dining environment at all times · Communicate menu specials, allergens, and changes confidently · Check in with guests promptly and professionally What We’re Looking For · A love for hospitality and working with people · Flexibility, dedication, and a strong work ethic · A proactive attitude and willingness to go the extra mile · A good communicator who thrives in a fast-paced team environment · Someone who values honesty, reliability, and attention to detail Our Mission & Values "We want everyone — guests and team alike — to feel better when they leave than when they arrived." · Customers: We treat our guests like friends of the family · People: Our people are Brasseria Family — we work as one · Profit: We believe small details lead to meaningful results What We Offer · Free meals on shift · Competitive salary · Full-time role · 28 days paid holiday · Supportive, family-style work environment · Immediate start available Ready to Join? Send your CV today. We look forward to welcoming you to the Brasseria Family.
**Welcome to Imenio Hair Salon!** For over 30 years, Imenio Hair Salon has been a cornerstone of the Kensington community, offering exceptional hair care and styling services. We pride ourselves on our dedication to quality and our ability to meet the diverse needs of our clients. Our client base spans all ages and backgrounds, reflecting the vibrant diversity of our neighbourhood. Location: We are conveniently located next to High Street Kensington Kensington, just a short walk from both Gloucester Road Station (Piccadilly, District & Circle lines) and High Street Kensington Station (District & Circle lines). About the Position: We are seeking an experienced and passionate Hair Stylist to join our talented team. The ideal candidate will be confident in their skills and eager to contribute to our Imenio's legacy of excellence. Key Responsibilities: - Provide high-quality hair styling, cutting, and coloring services. - Perform blow dries, haircuts for both men and women, colouring, and various hair treatments. - Consult with clients to understand their needs and preferences. - Stay updated on the latest hair trends and techniques. - Maintain a clean and organised workspace. - Build and maintain a strong client base through excellent customer service. Qualifications: - Minimum of 3 years of experience as a Hair Stylist. - Proficiency in a variety of hair styling techniques, including blowdries, and cutting both short and long hair. - Strong communication and customer service skills. - Ability to work well in a team-oriented environment. - Passion for the hair industry and a commitment to ongoing professional development.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in our South Kensington location! As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
The Counter Notting Hill is on a a lookout for experienced Senior Waiters! What you will be doing: Provide exceptional service to guests, ensuring a positive dining experience. Train new waitstaff on service protocols, menu items, and customer interaction techniques. Provide ongoing mentorship and support to junior staff, ensuring consistent service quality Maintain thorough knowledge of the menu, including daily specials, ingredients, and preparation methods. Advise guests on menu choices, accommodate dietary restrictions, and suggest wine pairings or other beverages. Communicate effectively with kitchen staff and management to ensure smooth operation. Coordinate with the front-of-house team to deliver seamless service during peak hours. Provide feedback to management regarding guest experiences, staff performance, and operational issues. Participate in staff meetings and contribute to discussions on service improvements. You have : 2+ years experiences in chef-led restaurant setting Ability to engage with guests in a friendly and professional manner. Strong problem-solving skills to handle customer complaints or issues effectively. Willingness to step in and assist colleagues when needed.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in South Kensington. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanor. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
Hello Potential Partners, Below is our company advertisement and the services we provide. We pay on per job basics. You will be self employed and responsible for your own taxes. If you have a job we can work out around it. Driving licence is preferable but not essential. Weekend work is also available. Don't hesitate to contact us. Services House Cleaning Oven Cleaning End of Tenancy Cleaning Deep Cleaning Services Description 🧼✨ Speedy Cleaning Services ✨🧼 Fast. Reliable. Spotless. 🏠 Homes • 🏢 Offices • 🏫 Commercial Spaces ✅ Same-Day Service. ✅ Eco-Friendly Products. ✅ Professional Car Valeting Service. ✅ Satisfaction Guaranteed. ✅ Residential & Commercial Projects. ✅ Anti-bacterial coating every time. ✅ Certified, Insured & Trusted Professionals. ✅ On-Time & On-Budget. ✅ Free Quotes & Consultations. Our Services * ✅End of Tenancy Cleaning ✅Carpet Cleaning ✅Domestic Cleaning ✅Flat Cleaning ✅Oven Cleaning ✅Spring Cleaning ✅Upholstery Cleaning ✅Window Cleaning ✅Builders Cleaning ✅Bin Cleaning ✅Driveway Cleaning ✅Roof Cleaning ✅Guttering Cleaning ✅Professional Car Valeting Above are just a few services we provide but it's not limited as we can go extra mile to satisfy our clients with their needs. 🕒 We’re quick. We’re thorough. We’re affordable. We Cover, Anything! Anytime! Anywhere!
Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries Managing salon emails ,Taking payments, issuing receipts, and managing the till Ensuring the front-of-house and reception area are always clean, tidy, and inviting Supporting stylists and management with day-to-day tasks Keeping track of retail stock at the front desk and assisting with product sales Helping coordinate a smooth and professional flow of daily operations What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon, spa, or hospitality setting is ideal but not essential) A genuine passion for delivering excellent customer service Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation Ability to multitask, stay calm under pressure, and manage time effectively Tech-savvy and comfortable using booking or POS systems (training provided) A team player who’s willing to go the extra mile for clients and colleagues
Job Title: Lash Technician – London Lash Lounge Location: Ealing, Maidenhead, Hammersmith. Join the London Lash Lounge Team! Are you passionate about beauty and detail-oriented with a flair for lashes? London Lash Lounge is looking for a talented and professional Lash Technician to join our growing team. We are a boutique lash and beauty studio known for our precision, luxury service, and commitment to enhancing natural beauty. This is your opportunity to work in a stylish, supportive environment where your skills and creativity are truly valued. Key Responsibilities: Apply classic, hybrid, and volume eyelash extensions with expert technique and care Carry out detailed consultations to ensure client needs and expectations are met Deliver high standards of hygiene, cleanliness, and client comfort at all times Provide tailored aftercare advice and recommend appropriate products Build strong client relationships to encourage loyalty and repeat bookings Keep up to date with lash trends and continue developing skills through training Support the team in maintaining the salon’s premium atmosphere and reputation What We’re Looking For: Qualified Lash Technician with experience in classic, hybrid, and Russian volume lashes Strong attention to detail with an artistic eye for symmetry and design Confident, friendly, and client-focused with excellent communication skills Punctual, reliable, and able to manage bookings efficiently Committed to maintaining high standards of professionalism and hygiene Additional beauty skills (brows, waxing, etc.) are a plus What You’ll Get: Competitive pay + commission and bonuses A beautiful central London studio with a loyal, growing client base Ongoing training and professional development Discounted products and services Flexible schedule and supportive, friendly team environment If you’re ready to elevate your lash career with one of London’s leading lash studios, we’d love to hear from you!
Overview of the role: We are looking for a professional, responsible, outgoing bartender to join our amazing team at Westwood. If you are fun and friendly and passionate about what you do, then we would like to hear from you! Join our team and you can build your career with us at Westwood! A bartender is responsible for providing a consistently high level of customer service and guest experience within the venue, including bar, dining and events space. A bartender uses their extensive product knowledge to create a personalised experience for every guest. EPIC Perks: Share of service charge 50% discount for you & + 5 friends at any of our venues! Access your wages via Wagestream at any time Your birthday lunch on us! Group wide Learning and Development opportunities Generous employee referral scheme - work with your friends! About you: Prior experience in a similar role is needed A fantastic attitude and interest to learn Good level of English and communication skills All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC). If you think you could be part of the ETM family, then apply today!
Job description We are bei London a high end eco-friendly hair salon with a beautiful calm ambiance, based just 3 minutes walk from Parsons Green tube station, on the District line. We have a fantastic opportunity for an experienced, talented senior stylist to join our growing team. Your responsibilities: Delivering high end customer service bespoke to clients needs while continuing to build good relationships with clients. Uphold our values through organic hair products and principles. Cutting and styling hair for men, women and children. Provide advice and selling the featured Oway organic hair products in the salon to clients. Providing in-depth bespoke consultations for every client's needs from colour and cutting services, to various hair treatments including all colouring techniques. Work full time, flexible hours, on an average of 5 working days between Monday to Saturday. About you: Qualified Hairdresser At least 5 year experience Passionate and focused on your career in hair styling Friendly, polite and professional Enjoys providing good client service Prefers to work in a friendly social team Excellent English and communication skills
We’re looking for a passionate, skilled, and detail-oriented Nail Technician to join our team! If you love all things nails and take pride in delivering flawless work while providing an excellent client experience — we want to hear from you. Key Responsibilities: • Perform Russian manicures and pedicures to the highest standard. • Apply gel overlays/biab, gel polish and nail extensions (GelX, reverse tips and sculpted forms). • Provide nail repairs, removals, new sets and infills. • Create beautiful, on-trend nail art and designs as requested. • Maintain a clean, organized, and hygienic workstation at all times. • Ensure all tools are properly sterilized before and after every client. • Provide expert nail care advice and aftercare recommendations to clients. • Keep up with the latest nail trends, techniques, and products. • Be punctual, professional, and deliver excellent customer service. • Work as part of a friendly, supportive salon team. Requirements: • Skilled in Russian manicure/pedicure techniques. • Confident in working with gel systems, overlays, and extensions. • Strong attention to detail and commitment to hygiene standards. • Friendly, professional, and able to build great client relationships. • Passion for beauty and creativity with nail art is a plus. Why Join Us? • Work in a welcoming, modern salon environment. • Opportunities for growth and skill development. • Supportive team atmosphere. • Access to high-quality products and tools. If you’re ready to bring your nail skills to a fresh, exciting business : apply now!
We are looking for a professional, high-energy bartender with excellent communication skills to serve classical cocktails and exciting new beverages to our customers. Must be experienced in working in pubs with fast service speed, good knowledge about beers and cellar management To succeed as a bartender, you should have a neat appearance and an engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable.
We are looking for a friendly, skilled, and passionate Beauty Therapist to join our team. In this role, you will provide a range of beauty and wellness treatments, helping clients look and feel their best. You’ll create a welcoming atmosphere, deliver exceptional service, and build lasting relationships with our clients. Key Responsibilities: Provide professional beauty treatments, such as facials, waxing, manicures, pedicures, massages, and other services as required. Offer expert advice on skincare and beauty products. Maintain a clean, safe, and relaxing environment for clients at all times. Build and maintain strong relationships with clients to encourage repeat business. Stay up to date with the latest beauty trends, techniques, and products. Manage appointments and keep accurate client records. Support retail sales of skincare and beauty products. About You: Qualified Beauty Therapist (NVQ Level 2/3 or equivalent). Proven experience in a similar role (spa, salon, or wellness centre). Excellent knowledge of skincare and beauty treatments. Warm, approachable, and professional manner. Strong communication and customer service skills. Good time management and attention to detail. Flexible, reliable, and a good team player. What We Offer: Competitive salary plus commission/tips. Ongoing training and development opportunities. Friendly and supportive work environment. Modern, well-equipped salon/spa. Staff discounts on treatments and products.
Experienced bartender with a strong background in high-volume, fast-paced environments. Skilled in mixing a wide variety of cocktails, providing excellent customer service, and managing bar inventory. Known for maintaining a clean, organized bar and creating a welcoming atmosphere for guests. Proven ability to multitask efficiently, handle cash and POS transactions accurately, and stay calm under pressure. Dedicated to ensuring guest satisfaction and building repeat business through friendly, professional service.
.Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield White City, London( in front of White house company store) Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding.
Urban Rose Beauty Chiswick are looking for a full time or part time Nail tech to join our team! This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! We are currently looking for a full- time or part - time nail tech specialising in manicures and pedicures, to become part of our passionate and dedicated team. About the position Your responsibilities and the qualities we're looking for. As a nail Technician you’ll play a crucial role in providing exceptional nail treatments and services to our clients. Provide luxury manicures & pedicure and nail treatments. Apply CND Shellac and other high-quality nail polish brands. Hand and Foot Massage Client Consultations: Create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest salon products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full body massage. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 2 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A small, friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on Margaret Dabbs London Manicure & Pedicure protocols and Product training Increase in holiday entitlement with longevity Commission on all retail products sold and treatments performed Company pension scheme Staff discount on products and treatments Employee referral scheme
Experienced applicants only - LONDON LIVING WAGE We are looking for enthusiastic and professional individuals to join our team who are excited and willing to grow with us as a brand. We have been making delicious creations, in house, with wellness at the heart for the last 5 years and know we have something special. We believe in our brand and our people and hope you will too! We are looking to grow into our 3rd store very soon and would love to invite you to be a part of that. We require someone that is highly experienced in customer service settings, while having knowledge of coffee, latte art and making beautiful drinks with their best face forward. We don't ask our customer's what they want, we ask them how they feel. Which is why we would love someone with a positive flair and passion to make our customers feel their best, while tasting the best drinks in London!
Overall, Job Purpose: To provide multidisciplinary service to all users to help in the smooth and efficient running of all sections within the lab to ensure safe, rapid, timely and accurate reporting of results. Investigation and analysis of samples for Haematology, and Biochemistry. The post holder will be required to work within any section of the department including core and On Call hours as required. Main Duties: To include, but not be restricted to, the following duties: 1. Participate in all areas of laboratory bench work, whilst adhering to standard operating procedures and participating in their regular review and update. 2. Perform Haematology, and other related tests accurately and efficiently. 3. Perform Biochemistry, Immunoassay tests and other related tests accurately and efficiently. 4. Perform/ monitor quality control program. 5. Assist in stock control. 6. Be aware of current advances and appraise new techniques. 7. Evaluate results for credibility and inform the Pathology Manager, Consultant Pathologist and / or the requesting clinician of any notifiable abnormalities. 8. Rotate through sections of the laboratory on a regular basis to maintain multidisciplinary skills for ‘On-Call’. 9. Communicate patients’ results and answer enquiries from health care professionals providing information regarding appropriate investigations required and explanation of results, within departmental guidelines and professional code of conduct. 10. Interpret clinical information and use scientific knowledge to process specimens for appropriate tests, seeking advice from senior staff and clinicians when necessary. 11. Operate and maintain all analytical equipment in the department. 12. Evaluate and monitor the accuracy and precision of laboratory investigations using appropriate quality control procedures. 13. Interpret complex scientific data and enter test results on pathology computer system. 14. Check reports for further action by clinical staff. 15. Authorise reports as delegated within departmental policy. 16. To assist when required in the preparation of documentation for UKAS (ISO) accreditation. 17. Able to solve complex problems within work area, but advise both clinicians and Manager of any clinical and managerial issues Training and Education 1. Multidisciplinary Training as required 2. To maintain own personal development and attend departmental meetings as required. 3. To maintain registration with the HCPC, including a personal development portfolio as proof of competence to practice. 4. To take an active interest in and keep abreast of developments in all disciplines. GENERAL DUTIES To become familiar with the day-to-day organisation of the Laboratory as it affects your work. You should be aware of the functions of the members of staff in the Laboratory as they affect your work. To attend laboratory meetings as required. To undertake such work as you are assigned in a careful and efficient way and in compliance with current quality standards, regulatory requirements and the Lifenity Quality Management System. To communicate in a friendly, helpful and non-prejudicial manner in your dealings with staff, clients and / or customers as you will be regarded as a representative of your Laboratory as well as the Company, and you should behave accordingly. Matters regarding patients are confidential and must not be discussed except in the course of your duties. You will be expected to sign an undertaking to observe all patient and Company confidentiality. To be aware of and abide by the rules and codes of the Laboratory. This includes all core HR policies such as absence reporting, requesting of annual leave, and is particularly important in the case of Health and Safety and Fire procedures. To behave in a professional manner and co-operate with all other members of staff at all times. You will be trained for the work you are expected to do. Do not attempt any work unless you have been signed off as competent to do so. These competencies must be maintained and reviewed. You should communicate any difficulties, problems, accidents or incidents affecting the department as soon as possible to a section leader/manager.
Overview of the role: We are looking for a professional, responsible, outgoing bartender to join our amazing team at Westwood. If you are fun and friendly and passionate about what you do, then we would like to hear from you! Join our team and you can build your career with us at Westwood! A bartender is responsible for providing a consistently high level of customer service and guest experience within the venue, including bar, dining and events space. A bartender uses their extensive product knowledge to create a personalised experience for every guest. EPIC Perks: - Share of service charge - 50% discount for you & + 5 friends at any of our venues! - Access your wages via Wagestream at any time - Your birthday lunch on us! - Group wide Learning and Development opportunities - Generous employee referral scheme - work with your friends! About you: - Prior experience in a similar role is needed - A fantastic attitude and interest to learn - Good level of English and communication skills All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC). If you think you could be part of the ETM family, then apply today!
Fish! Kitchen in Kingston KT2 7AF a restaurant and takeaway - is seeking an experienced and reliable waiter/waitress to join our small, dedicated team for a permanent, long-term position. You must be able to work between Tuesday and Saturday in a various weekly rota. The restaurant is closed on Mondays and Sundays. The shift are lunch 10am to 4pm, dinner 4pm to close and some double shifts all day with break. The hours are around 25-30 per week. About Us: Our small but perfectly formed restaurant offers a range of seafood delights, from classic fish & chips to lobster and oysters. We pride ourselves on serving the freshest fish and seafood, sourced directly from our own fishmonger, Jarvis, located next door. The Role: - Customer Service: Provide excellent service in both our restaurant and takeaway sections. - Environment: Friendly atmosphere catering to families, regulars, locals, and business professionals. What We Offer: - Pay: £12.50 /hour plus full share of weekly tips - Payment: Monthly payment with weekly access available via the Wagestream app. - Holidays: 28 days holiday (including bank holidays), increasing with length of service. - Discounts: 20% discount when dining in. - Meals: Complimentary meals and drinks during shifts. - SAGE retail-wellbeing discount, in-house training, and pension scheme. Requirements: - 1-2 years of experience as a waiter/waitress in a restaurant. - Availability: Full-time availability as per the weekly rota. - Excellent communication skills. - Naturally organized. - Personable and friendly attitude. - Team player. - Trustworthy and efficient. ** Eligibility** All applicants must be eligible to work in the UK and must obtain a Share Code prior to application.
Hello , I am currently recruiting a waiter/waitress for a fine dining restaurant based in Chelsea. The ideal candidates should be passionate about food & wine, who is curious and keen to learn. A hard working who is also a team player and can inspire the rest of the team and who want to further their career within hospitality. This is a great opportunity to grow professionally and be part of a of a talented restaurant team. The restaurant is offering successful candidates: · Full time + paid overtime · Competitive salary plus point based tronc system to enhance pay · Fun, family working environment · Strong management and training opportunities · Career progression into a supervisor and more if you are willing Responsibilities · The Waiter/Waitress will: · Confidently run a section in service, staying attentive to guests · Deliver high standards of hospitality and service · Table maintenance · Excellent menu knowledge with allergen experience Experience: · Experience working as a waiter/waitress in busy restaurants for a minimum 2 years · Good knowledge of food and wine, with a passion for expanding that knowledge · An eye for detail, with the ability to look ahead and pre-empt issues or challenges · A positive attitude and willingness to be flexible in helping all other departments · Punctual, reliable, diplomatic and calm under pressure · A great memory for names and faces · You will need to be an excellent communicator with great organisational skills
Are you an experienced and passionate leader ready to manage some of London's most beloved Italian restaurants?** La Mia Mamma** is seeking a dedicated Restaurant Manager to oversee operations, lead our team, and ensure an exceptional dining experience for every guest. La Mia Mamma is more than just a restaurant; it’s a unique culinary journey. Our concept delivers authentic Italian regional cuisine, prepared and served by real Italian mammas flown in directly from Italy. Responsibilities: - Oversee day-to-day operations and ensure the highest standards of service. - Lead, motivate, and train the team to create a cohesive and effective workforce. - Manage staff schedules and handle recruitment as needed. - Maintain and enhance customer satisfaction by addressing feedback and implementing improvements. - Coordinate with kitchen staff and suppliers to ensure smooth service flow and product quality. - Monitor financial performance, including budgets, sales, and cost control. - Uphold health, safety, and hygiene standards in all restaurant activities. Key Skills: - Proven experience in restaurant management. - Strong leadership and team-building skills. - Excellent communication and interpersonal abilities. - Customer-focused mindset with a passion for exceptional service. - Strong problem-solving and decision-making capabilities. - Financial acumen to manage budgets and control costs. - Ability to work under pressure and maintain composure in a fast-paced environment. - Knowledge of Italian cuisine and culture is a plus. Benefits: - Salary range £38K-£50k depending on experience (incl. service charge) - Opportunities for career growth within our expanding group. - Comprehensive training and professional development in Italian hospitality. - Supportive and dynamic team environment. - Staff meals and discounts at all our restaurants.
We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: - Greet and assist customers with warmth, professionalism, and attention to detail - Handle customer inquiries and take orders in person, online, and via phone - Upsell and cross-sell products based on customer preferences - Manage till operations and handle cash/card transactions accurately - Coordinate with the kitchen team to ensure timely order preparation and delivery - Assist in maintaining the cleanliness and visual presentation of the front area - Package cakes with care and attention - Help manage order tracking and customer follow-ups when needed - Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: - Friendly, approachable, and confident in engaging with customers - Excellent communication skills in English (additional languages are a plus) - Detail-oriented and reliable under pressure - Positive attitude and strong team spirit - Willingness to learn and grow within a creative, fast-paced environment - Previous experience in retail, hospitality, or customer service is an advantage - A natural sense of presentation and appreciation for cakes and aesthetics ** Note:** We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: - Staff discounts on cakes and treats - Supportive, friendly working environment - In-house training and development - Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!