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Technical Incident Manager - Birchwood £26,000 * Mon-Fri Hybrid Working (3 days in office / 2 days WFH) * 35 hrs per week Are you the go‑to person for anything car‑related? Love problem‑solving? Thrive in a fast‑paced, customer‑focused environment? We'

The role requires a strong decision-maker with proven skills in incident and problem management, alongside experience in crisis management and business continuity.

A financial technology company in Greater London is seeking an experienced professional in operational risk and incident management.

Deep understanding of ITIL Incident Management principles, especially: restoration of normal service as quickly as possible, minimising impact to business operations, structured incident lifecycle management, precise communication and escalation paths. Generate internal reports on incident trends, r

The Major Incident Manager will also ensure that Incidents logged are managed in a proactive and effective manner in accordance with contractual KPIs, whilst working closely with the Service Delivery Manager to develop more effective processes and procedures to ensure that multiple SLAs can be manag

A high-end professional services consultancy is seeking a Business Continuity & Incident Manager in Greater London. Candidates should have over 8 years of experience in operational resilience and incident management within regulated financial services.

Proven experience as an Incident Manager or Major Incident Lead, ideally within the energy, utilities sectors. Own the end-to-end incident lifecycle. Lead, control, and coordinate incidents.

Cyber Security Incident Response (CSIRT) Manager. Cyber Security Incident Response Team (CSIRT) Manager. Cyber Incident Response Team (CIRT) Manager.

A governmental organization in the UK seeks an Incident Manager for a 7-month hybrid contract, requiring active DV clearance. The successful candidate will manage 24/7 incident response and coordinate with senior stakeholders in the IT Service Operations team.

A consultancy firm is seeking a Major Incident Manager to support government operations in a high-threat environment. Key responsibilities include leading a 24/7 incident management team, ensuring restoration of critical IT services, and extensive documentation within ServiceNow. This hybrid role re

A management consultancy is seeking an experienced Incident Manager for a permanent role in London. This position involves overseeing IT Incident Management within the Financial Services sector. The successful candidate will coordinate multi-level IT support during incidents, ensuring rapid service

This role sits within the 1st Line of Defence Risk and Control function and supports the organisation in preparing for operational disruptions, strengthening resilience during incidents, and ensuring the effective protection of customers, business operations, and regulatory obligations. The successf

A prestigious law firm in London is seeking a Major Incident Manager to handle Major Incident Management and drive effective resolution of IT issues. This pivotal role requires strong leadership and problem-solving skills to manage incident processes during high-pressure situations.

G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. Support the delivery of a new PRA/FCA regulatory initiative covering third-party registers and incident reporting. Hands‑on DORA imple

Act as the single point of control for cross-party incidents involving external participants. Deliver timely, accurate, and consistent incident communications to stakeholders. Maintain high-quality incident records with full timelines, decision logs, and audit trail.

A leading global technology organisation is seeking a Critical Situation Manager to oversee business-critical customer incidents. Ideal candidates have strong executive communication skills and experience in Incident Management.

Capture and maintain workarounds, fixes, and lessons learned within incident records and knowledge articles to reduce repeat incidents. Job Title: Incident Manager- SIAM experience Required. Ensure incident record quality, including correct classification, clear timelines, decision logs, and auditab

A leading technology company in the United Kingdom is seeking an experienced Major Incident Management SDM to lead their ITSM Major Incident function.

A leading IT Services Consultancy in Greater London is seeking a Major Incident Manager to enhance their incident management processes. Responsibilities include managing incidents according to KPIs, driving improvements in operations, and providing support in the absence of the Service Delivery Mana

A technology services provider is seeking a Major Incident Manager to lead incident response for government clients in London, working 5 days on-site. Responsibilities include managing end-to-end major incident processes, coordinating teams during live incidents, and overseeing operational coverage.

A government agency is seeking a Problem Manager to lead incident resolution and improve IT services. As part of the transformation within the agency, the Problem Manager will implement strategies for service quality and aims for continual improvement.

I have an immediate opportunity for a Major Incident Manager for a busy team for our government client in London. Maintain effective working relationships with suppliers and partners to support coordinated incident response. Proven experience in IT service management leadership, with a focus on inci

A fantastic opportunity has arisen for a Major Incident Manager/Major Incident Manager to join our London based law firm on a permanent basis. Oversee and drive Incident Management activities, including the resolution of Major Incidents. It is therefore essential that the Major Incident and Experien

The Major Incident and Experience Manager will be required to provide out-of-hours, on-call Major Incident Management as part of a rota. The role is responsible for the oversight and management of our Incident and Problem Management processes and directly manages all in-scope Major Incidents, workin

Incident Manager (Active DV Clearance Required) – Contract. We are recruiting three DV Cleared Incident Managers to support a high-profile, mission-critical programme based in London. Drive incidents through to resolution, ensuring effective communication, escalation, and post-incident review.

Critical Situation / Incident Manager (Customer Escalations). Major Incident Management / Escalation Management / Service Delivery / Incident Command. Flexibility for occasional weekend/public holiday coverage based on incident priority.

A public sector consultancy is seeking an IT Security Manager on a contract basis in Leeds. The role involves leading the IT Security team, managing security risks, and overseeing incident responses for a large public sector organisation.

A UK government department is seeking a Senior Problem Manager to lead the IT Problem Management Team. In this role, you’ll manage incident investigations and resolutions while overseeing team dynamics and fostering a collaborative culture. Candidates should possess an ITIL 4 Foundation Qualificat

A leading sports betting company is looking for a Major Incident and Problem Manager. Responsibilities include managing major incidents, conducting root cause analyses, and collaborating with stakeholders.

AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We bring together on-call, incident response, AI SRE, and status pages in a single platform, giving teams everything they need to respond quickly, reduce downtime, and keep customer

Generate internal reports on incident trends, resolution times, and the effectiveness of our incident management processes. The Senior Incident Manager is the calm centre of gravity during Sitecore's most critical customer‑impacting events. Sitecore is seeking an experienced and dynamic Senior Inc

A leading corporate travel management business based in Greater London is looking for a Cyber Security Manager to oversee their security operations. The ideal candidate will monitor incidents, lead investigations, and ensure robust security practices across systems. With 2+ years in SecOps or incide

Our CIR specialists are called to answer client needs regarding proactive incident response advisory services, reactive incident response, post-breach assessments, managed threat hunting as well as implementing response automation technologies. Proven experience in Incident Response supervising tech

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Responding to Gold incidents, deputy chair for Silver incidents and chairing BCB & CIB Bronze and sub Bronze incidents. Ensure our incident response plans are robust and operational resilience is embedded within the Group’s incident response. Owning our incident communications, including keeping s

A leading FinTech company in Greater London is seeking a Resilience Manager to oversee the resilience programme, including incident response and disaster recovery. The role involves managing risks, coordinating major incidents, and ensuring effective resilience practices throughout the organization.

The Major Incident Manager will also ensure that Incidents logged are managed in a proactive and effective manner in accordance with contractual KPIs, whilst working closely with the Service Delivery Manager to develop more effective processes and procedures to ensure that multiple SLAs can be manag

Business Continuity & Incident Manager. Proven experience managing major incidents and crisis situations in large organisations. This role sits within the 1st Line of Defence Risk and Control function and supports the organisation in preparing for operational disruptions, strengthening resilience du

A leading financial services firm in Greater London is seeking a Proposition Manager for a 12-month FTC. The role involves overseeing regulatory compliance and managing incidents within the Propositions area.

The Duty Manager (SEO) is a key operational role within IDD, responsible for delivering 24/7 incident management, including major incident (MI) response, Tier 2/3 escalation, and liaison with regional IT support and business stakeholders. On behalf of FCDO, we are looking for an Incident Manager (I

G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. Support the delivery of a new PRA/FCA regulatory initiative covering third-party registers and incident reporting. Hands-on DORA impleme

Major Incident Manager - High-threat government environment. Summer-Browning Associates is currently supporting our central government client, who is seeking a Major Incident Manager for an initial 6 assignments with the option to extend. The ideal candidate will have an active SC or DV clearance an

A telecommunications firm in the UK is seeking an ITSM Service Manager to oversee IT service management processes.

A leading international law firm is seeking a Major Incident and Experience Manager to oversee incident management and enhance IT service reliability.

Do il mio consenso perché JobisJob utilizzi i miei dati per inviarmi allerte via email, in accordo con i Termini d'uso.Le allerte via email possono essere cancellate in qualsiasi momento.JobisJob non condividerà l'indirizzo email con nessuno.Cerchiamo persone con spirito di squadra, responsabilit�

The Incident Manager will act as the central point of command during major incidents, working closely with Technology teams, business stakeholders, and third-party vendors. Produce incident and major incident reports, including severity assessments and post-incident reviews. Incident and post-incide

Proven experience in incident and problem management, ideally within a regulated or financial services environment. Owning and leading the full incident and problem management lifecycle across the organisation. Taking charge during live incidents, coordinating technical teams and keeping responses c