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Technical Incident Manager - Birchwood £26,000 * Mon-Fri Hybrid Working (3 days in office / 2 days WFH) * 35 hrs per week Are you the go‑to person for anything car‑related? Love problem‑solving? Thrive in a fast‑paced, customer‑focused environment? We'

A UK government department is seeking a Senior Problem Manager to lead the IT Problem Management Team. In this role, you’ll manage incident investigations and resolutions while overseeing team dynamics and fostering a collaborative culture. Candidates should possess an ITIL 4 Foundation Qualificat

Major Incident & Problem Manager. Conduct Major Incident Reviews and facilitate root cause analysis. In this pivotal role, you will lead the Major Incident Management and Problem Management processes, driving continual service improvements and ensuring our customers receive exceptional support 24/7.

Our CIR specialists are called to answer client needs regarding proactive incident response advisory services, reactive incident response, post-breach assessments, managed threat hunting as well as implementing response automation technologies. Proven experience in Incident Response supervising tech

Responsibilities include leading operational incidents and engaging with the community to ensure safety.

Conducting assurance activities on incidents and incident management to drive consistency and continuous improvement. Providing training to stakeholders on incidents and incident response activities. Tracking audit trail for incidents, including any agreed actions and Post-Incident Reviews.

A global entertainment business is seeking an Incident Manager in Greater London. This pivotal role requires someone who excels under pressure and can lead the full lifecycle of incident management. The position offers an immediate impact on a major regulatory and platform transformation, making it

A leading corporate travel management business based in Greater London is looking for a Cyber Security Manager to oversee their security operations. The ideal candidate will monitor incidents, lead investigations, and ensure robust security practices across systems. With 2+ years in SecOps or incide

You’re the kind of Incident Manager who. Experience leading major incidents in complex, multi‑party environments is a must. Take command of incidents end‑to‑end, categorisation to closure.

The Major Incident Manager will also ensure that Incidents logged are managed in a proactive and effective manner in accordance with contractual KPIs, whilst working closely with the Service Delivery Manager to develop more effective processes and procedures to ensure that multiple SLAs can be manag

A reputable IT Services Consultancy in the United Kingdom is seeking a Major Incident Manager to develop and enhance their Incident Management function. The role involves ensuring effective management of incidents, aligning with ITIL processes, and fostering positive relationships with clients and t

A fantastic opportunity has arisen for a Major Incident Manager/Major Incident Manager to join our London based law firm on a permanent basis. Oversee and drive Incident Management activities, including the resolution of Major Incidents. It is therefore essential that the Major Incident and Experien

A government agency is seeking a Problem Manager to lead incident resolution and improve IT services. As part of the transformation within the agency, the Problem Manager will implement strategies for service quality and aims for continual improvement.

As Communications Manager (Incident Response), you will play a pivotal role in supporting residents through a significant and ongoing estate incident. We are seeking an experienced Communications Manager (Incident Response) to join our Corporate Affairs function on a 6-month fixed term contract. Pro

Get notified about new Major Incident Manager jobs in. Extensive experience in managing high-stakes incidents in enterprise-level environments.

Title:Major Incident Manager – 6 Month Fixed Term Department:Procode IT Location:**Commutable distance of our Chandlers Ford office Salary: Circa £67,500 (Pro rota) + Up to 15% discretionary bonus scheme Sponsorship: Unfortunately, we are unable to offer sponsorship for

The Major Incident and Experience Manager will be required to provide out-of-hours, on-call Major Incident Management as part of a rota. The role is responsible for the oversight and management of our Incident and Problem Management processes and directly manages all in-scope Major Incidents, workin

Following our rapid business growth and ambitious forward plans, we’re hiring a Senior Incident Manager to take responsibility for the end‑to‑end management and coordination of major and high‑severity incidents. Beyond leading live incident response, you’ll play a key role in shaping and m

A leading IT services consultancy in Greater London is looking for a Major Incident Manager to improve their incident management functions. The role requires a strong track record in incident management and knowledge of ITIL processes. You will enhance relationships with teams, manage incidents proa

A leading international law firm in Greater London seeks a Major Incident and Experience Manager to oversee Incident Management processes and improve IT service reliability.

G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. Support the delivery of a new PRA/FCA regulatory initiative covering third-party registers and incident reporting. Hands-on DORA impleme

Major Incident Management / Escalation Management / Service Delivery / Incident Command. Critical Situation / Incident Manager (Customer Escalations). Flexibility for occasional weekend/public holiday coverage based on incident priority.

The Incident Manager will act as the central point of command during major incidents, working closely with Technology teams, business stakeholders, and third-party vendors. Produce incident and major incident reports, including severity assessments and post-incident reviews. We are looking for an ex

A telecommunications firm in the UK is seeking an ITSM Service Manager to oversee IT service management processes.

We are recruiting three DV Cleared Incident Managers to support a high-profile, mission-critical programme based in London. Drive incidents through to resolution, ensuring effective communication, escalation, and post-incident review. Incident Manager (Active DV Clearance Required) – Contract.

AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. Our Customer Success organization is at the heart of incident. The team has an exceptional ability to understand customer challenges and deliver Incident Management solutions that t

A management consultancy is seeking an experienced Incident Manager for a permanent role in London. This position involves overseeing IT Incident Management within the Financial Services sector. The successful candidate will coordinate multi-level IT support during incidents, ensuring rapid service

A leading technology company in the United Kingdom is seeking an experienced Major Incident Management SDM to lead their ITSM Major Incident function.

A leading global technology organisation is seeking a Critical Situation Manager to oversee business-critical customer incidents. Ideal candidates have strong executive communication skills and experience in Incident Management.

Communications Manager (incident response)## Job IntroductionJob IntroductionWe are seeking an experienced Communications Manager (Incident Response) to join our Corporate Affairs function on a 6-month fixed term contract. What you’ll do**As Communications Manager (Incident Response), you will

A leading IT Services Consultancy in Greater London is seeking a Major Incident Manager to enhance their incident management processes. Responsibilities include managing incidents according to KPIs, driving improvements in operations, and providing support in the absence of the Service Delivery Mana

A prestigious law firm in London is seeking a Major Incident Manager to handle Major Incident Management and drive effective resolution of IT issues. This pivotal role requires strong leadership and problem-solving skills to manage incident processes during high-pressure situations.

Act as the single point of control for cross-party incidents involving external participants. Deliver timely, accurate, and consistent incident communications to stakeholders. Maintain high-quality incident records with full timelines, decision logs, and audit trail.

G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. Support the delivery of a new PRA/FCA regulatory initiative covering third-party registers and incident reporting. Hands‑on DORA imple

The Major Incident Manager will also ensure that Incidents logged are managed in a proactive and effective manner in accordance with contractual KPIs, whilst working closely with the Service Delivery Manager to develop more effective processes and procedures to ensure that multiple SLAs can be manag

Proven experience as an Incident Manager or Major Incident Lead, ideally within the energy, utilities sectors. Maintain high-quality incident records. Experience maintaining accurate incident records and following ITIL-aligned processes.

A financial technology company in Greater London is seeking an experienced professional in operational risk and incident management.

Cyber Security Incident Response Team (CSIRT) Manager. Cyber Incident Response Team (CIRT) Manager. Cyber Security Incident Response Team (CSIRT) Manager.

Modern practices in Incident Management: skilled in leveraging advanced incident management tools (like Jira Service Management, incident. We are looking for an experienced Incident & Problem Manager to join the Enterprise Technology function. Cultivate a culture of accountability, ensuring Engineer

A leading FinTech company in Greater London is seeking a Resilience Manager to oversee the resilience programme, including incident response and disaster recovery. The role involves managing risks, coordinating major incidents, and ensuring effective resilience practices throughout the organization.

The Major Incident Manager will also ensure that Incidents logged are managed in a proactive and effective manner in accordance with contractual KPIs, whilst working closely with the Service Delivery Manager to develop more effective processes and procedures to ensure that multiple SLAs can be manag

The Senior Cyber Incident Manager will help develop our incident response capabilities, including writing and maintaining playbooks, assessing the incident response maturity, and assisting in table‑top cyber‑scenario exercises. Strong awareness of incident response principles and a technical und