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About Evolve Psychology At Evolve Psychology, we do things differently. Founded in 2014 by Dr Laura Powling, Evolve Psychology began with a bold aim to redefine what clinical and neurodevelopmental psychology means in practice. Laura’s vision was simple yet powerful: to bring care, connection, empathy, and clinical excellence together, with no compromise. What started as a small practice delivering expert witness and neurodevelopmental assessments has grown into an international independent psychology and neurodevelopmental service providing services across the UK, Ireland and beyond. In the UK, we provide services through the NHS and private, specialising in a variety of pathways, including: • NHS-funded neurodevelopmental assessments via Right to Choose (online when clinically appropriate and in-person), • Private neurodevelopmental assessments (online when clinically appropriate and in-person), • SpLD assessments, including dyslexia and dyscalculia, • Intellectual disability assessments, including cognitive We are clinician-founded and clinician-led. Our clinicians are proudly registered with HCPC, NMC, GMC and Social Work England or affiliated with the British Psychological Society. Globally, we are an award-winning, multidisciplinary team of over 100 experts, committed to delivering high-quality, expert services. What sets Evolve Psychology apart? • Expert leadership: Founded and led by Dr Laura Powling, a Consultant Clinical Psychologist with 20+ years’ experience across mental health, neurodevelopmental, psychological and forensic services, bringing deep clinical insight and hands-on leadership to everything we do., • NHS-accredited provider: Recognised for delivering high-quality services regionally and nationally across the UK., • Dedicated clinical leadership: Across all of our clinical pathways., • Gold-standard Assessments: We are compliant with NICE, BPS, and other national and international assessment standards., • Access to digital tools: Supporting assessment delivery, including electronic health record systems., • Comprehensive CPD and discipline-specific clinical supervision., • Person-centred approach: We prioritise clinical quality and real impact, not speed or scale at the expense of care. Our assessments are evidence-based, multidisciplinary, and designed to support the whole person, not just produce a diagnosis., • Beyond assessments: Clinicians can contribute to the Evolve Inter Skills & Research Academy - developing training, shaping neuroinclusive content, or collaborating on research to raise awareness and improve support for neurodivergent individuals, educational institutions, and workplaces., • Values-led culture: Compassion, clarity, and integrity guide everything we do, from team interactions to family support., • Sustainable growth: With clinics across the UK, a growing digital presence, and a multidisciplinary team of 100+ experts, Evolve is expanding with care, always keeping quality at the centre. The Role The Business Manager plays a critical leadership and coordination role across the organisation’s operations. The postholder will provide high-level operational, technological, and governance support, ensuring the smooth running of digital services, UK and Irish clinical sites, insurance frameworks, information governance, and facility operations. A key function of this role is to support the Senior Director of Operations UK and Ireland and the SMT across core operational and business functions, contributing to strategic planning, system development, service optimisation, and organisational performance improvement. Key Responsibilities Supporting the Senior Director of Operations UK and Ireland in providing direct operational and business management support, acting as a key partner in executing organisational strategies. • Lead delegated projects and operational initiatives on behalf of the Senior Director of Operations UK and Ireland., • Support development and implementation of organisation-wide systems, policies, and business improvement frameworks., • Prepare operational reports, dashboards, and analysis to support executive decision-making., • Coordinate cross-departmental communication and ensure Senior Director of Operations UK and Ireland directives are implemented efficiently across teams. Leadership • Direct line-management of a team, fostering a collaborative working environment and accountability., • Promoting cross-functional communication and smooth coordination between clinical, governance, digital, and administrative teams. International & UK Operational Management • Support Senior Director of Operations UK and Ireland to provide operational oversight across all UK and Irish clinic locations, ensuring seamless service delivery., • Support Senior Director of Operations UK and Ireland in international service development by coordinating operational processes, IT systems, compliance, and cross-border governance., • Support Senior Director of Operations UK and Ireland to develop and implement operational policies, SOPs, workflows, and quality-improvement initiatives across all regions., • Drive standardisation and efficiency across operational practices. GDPR, Data Protection & Information Governance • Act as operational lead for clinical data protection across UK and international services., • Ensure compliance with GDPR, UK Data Protection Act, and relevant international data protection frameworks., • Oversee DPIAs, data-processor agreements, retention schedules, and cross-border data transfer compliance., • Escalation support for responding to data breaches, subject access requests, and regulatory reporting., • Maintain robust information governance in digital service delivery and international operations. IT, Digital Services & Cybersecurity Compliance • Involvement in ensuring that digital systems meet required cybersecurity, privacy, interoperability, and safety standards., • Support the SMT in leading digital transformation and IT innovation programmes., • Supporting technology providers, ensuring contract compliance, performance monitoring, and system resilience., • Support implementation of access controls, cybersecurity training, and routine digital audits. Insurance & Risk Management • Manage the full organisational insurance portfolio, including public liability, professional indemnity, cyber, employer liability, and international coverage., • Ensure alignment between insurance arrangements and operational activities across all territories., • Maintain organisational risk registers and support risk governance meetings, contributing to strategic risk mitigation., • Report risk trends or emerging threats to the SMT. Clinic Location Management • Manage facilities, maintenance, utilities, security, and local contractors., • Ensure high-quality patient experience, professional environment standards, and compliance with CQC-relevant infrastructure expectations., • Support SMT to lead operational planning for clinic expansions or relocations. Health & Safety Compliance • Act as Health & Safety Lead for the organisation., • Conduct and maintain risk assessments for all premises, digital services, and staff working environments., • Ensure compliance with fire safety regulations, infection control, lone working policies, and incident reporting., • Support the SMT oversight of health and safety governance. Systems, Processes & Quality Assurance • Develop and optimise operational systems, digital workflows, booking processes, and service delivery tools., • Support the COO in embedding quality frameworks and operational KPIs., • Drive continuous improvement projects, standardised documentation, and process reviews., • Conduct internal audits and ensure readiness for external inspections or compliance reviews., • Maintain business continuity and disaster recovery procedures. Commercial Support • Contribute to budget planning, forecasting, and cost-monitoring across operational areas., • Support the business in managing suppliers, negotiating commercial contracts, leases and evaluating value for money., • Lead cost-efficiency initiatives and identify opportunities for revenue optimisation across the business., • Produce financial performance reports for senior management and board review., • Act as key operational contact for landlords, IT vendors, external partners, independent providers, and international stakeholders. Essential Skills & Experience • Significant experience in business or operational management within healthcare or a regulated sector., • Strong understanding of GDPR, data protection, and international information governance frameworks., • Experience supporting senior executives (e.g., COO) across operational and strategic functions., • Demonstrated experience managing multi-site operations and digital healthcare services., • Knowledge of Health & Safety, facilities management, and regulatory compliance., • Experience overseeing insurance, risk frameworks, and third-party contract management., • Strong organisational, analytical, and leadership skills., • Ability to work across diverse teams, cultures, and international settings., • High digital literacy, including use of clinical systems, IT platforms, and operational software. Desirable Qualifications • Degree or postgraduate qualification in business management, healthcare management, or operations., • Certification in GDPR/data protection, • IOSH Health & Safety qualification., • Experience working in healthcare or digital health environments. Why work with Evolve? Be part of a supportive, purpose-driven team dedicated to transforming neurodevelopmental care across the UK. At Evolve, we offer: • A values-led culture where clinical excellence, compassion, and staff wellbeing come first., • Competitive salary based on experience, with annual salary reviews and pension contributions., • Generous leave entitlement, including 28 days annual leave plus bank holidays - and a day off for your birthday., • Private healthcare to support your physical and mental health., • Company events

IT and Compliance Manager | Harrogate Salary: £35,000-£40,000 per annum, based on experience We are recruiting on behalf of Harrogate Neighbours, a well-established care charity, who are looking to appoint an IT and Compliance Manager to strengthen digital governance, regulatory compliance and organisational assurance. This is an opportunity to combine IT governance, compliance and automation to improve systems, support operational teams and provide clear oversight across a regulated environment. Based on site: Harrogate (Starbeck), with occasional travel Contract: Permanent, Full-time THE ROLE As IT and Compliance Manager, you will take ownership of compliance frameworks, IT governance and digital improvement initiatives across the organisation, working closely with senior leadership and service managers. Key responsibilities include: Leading and maintaining the organisation's integrated compliance framework, ensuring alignment with regulatory standards Coordinating compliance monitoring across departments including care, health & safety and housing services Producing board-level reports, dashboards and risk insights, highlighting trends and areas for action Managing policy frameworks, ensuring documentation is up to date, accessible and audit-ready Maintaining incident and issues logs, supporting investigations and continuous improvement Supporting compliance with CQC, RSH, GDPR and other regulatory requirements IT & Digital Governance Acting as the key contact for the Managed Service Provider, monitoring SLAs, performance and security standards Overseeing cyber security, patching, device management and disaster recovery processes Supporting system resilience and ensuring compliance with Cyber Essentials Plus and best practice standards Automation & Improvement Designing and implementing automation solutions using Microsoft Power Platform Streamlining manual processes and improving data flow through workflows, integrations and light scripting Supporting the development of secure, efficient digital systems across the organisation Collaboration & Oversight Acting as Data Protection Officer (DPO) for the organisation Working with operational managers to ensure high-quality compliance evidence and processes Supporting facilities and housing compliance alongside relevant teams Providing guidance, training and support on governance and compliance best practice ABOUT YOU You will have experience in IT governance, compliance or information security, ideally within a regulated environment. Experience with compliance frameworks and governance Strong understanding of GDPR, Cyber Essentials or similar Strong communication and stakeholder engagement skills Knowledge of scripting (PowerShell, Python or similar) would be advantageous Certifications such as CISM, CISA, CISSP or ISO 27001 are desirable. BENEFITS Salary £35,000-£40,000 depending on experience Pension scheme Blue Light Card Healthcare Cash Plan Health and wellbeing support Training and development opportunities Supportive, values-driven environment If you are looking for a role where you can combine technology, compliance and real impact, this is a fantastic opportunity to join Harrogate Neighbours and make a difference. Please apply with a full up-to-date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments.com. Unfortunately, due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. We will endeavour to provide an outcome as soon as possible. TPBN1_UKTJ

Security Incident Response Manager (Cyber Threat). A large global financial services firm is looking for an Incident Response Manager within its cyber threat division. To be considered suitable for this Incident Response Manager role you will need the following skills and experience:.

Requirements: The ability to lead teams effectively, either directly or offshore Can demonstrate working as an Major Incident Manager, Problem Manager or delivering Service Delivery processes in a large organisation Good understanding of IT; Infrastructure, Networking, SAP, Windows, Linux, etc Expe

G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. Support the delivery of a new PRA/FCA regulatory initiative covering third‑party registers and incident reporting. Hands‑on DORA imp

Modern Practices in Incident Management: Skilled in leveraging advanced incident management tools (like Jira Service Management, incident. Cultivate a culture of accountability, ensuring Engineering teams and incident responders maintain high standards for incident resolution. We are looking for an

Hands-on DORA implementation experience, particularly around third-party registers and incident reporting. G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. Support the delivery of a new

A leading global technology organisation is seeking a Critical Situation Manager to oversee business-critical customer incidents. Ideal candidates have strong executive communication skills and experience in Incident Management.

A global IT service provider is looking for a Major Incident Manager to resolve major incidents and support IT services.

A prestigious law firm in London is seeking a Major Incident Manager to handle Major Incident Management and drive effective resolution of IT issues. This pivotal role requires strong leadership and problem-solving skills to manage incident processes during high-pressure situations.

SRE, support, or incident management roles, including at least 2 years of direct Incident Management experience leading high‑severity incidents. As an Incident Manager at Cockroach Labs, you will lead the coordination and resolution of incidents across internal systems, CockroachDB Cloud, customer

Act as the single point of control for cross-party incidents involving external participants. Deliver timely, accurate, and consistent incident communications to stakeholders. Maintain high-quality incident records with full timelines, decision logs, and audit trail.

Proven incident response experience supervising teams, managing incidents in-house or consulting; strong network forensics and security intelligence skills. Lead cyber incident response engagements, supervising teams to identify root causes, evict threats, and prevent business disruption. Deliver pr

A global cyber resilience firm in the United Kingdom is seeking a Manager in Digital Forensics & Incident Response. The role requires leading investigations across various environments during high-impact cyber incidents. Candidates should have 3–5 years of experience in digital forensics and incid

A major IT services provider in the United Kingdom is seeking a Major Incident Manager to join its global team. You will manage critical incidents, ensuring timely escalations and coordinate with technical teams for service restoration. The role requires proficiency in Microsoft Office Suite and dri

Ensono is seeking a Major Incident Manager to join its global Major Incident Management team. The Major Incident Manager (MIM) applies, maintains, and improves Major Incident Management processes through collaborative engagement with all areas and levels of the support organization. Ensure ITIL-alig

Oversee the end-to-end investigation and resolution of all data incidents, applying strategic approaches to risk mitigation and incident management. Extensive experience in incident management with the ability to oversee, investigate, track, manage, and remediate incidents. We are seeking a pragmati

Cyber Incident Response Team (CIRT) Manager. Cyber Security Incident Response Team (CSIRT) Manager. Cyber Security Incident Response Team (CSIRT) Manager.

A leading payments technology provider is seeking an experienced Incident & Problem Manager to enhance their Incident Management practices. The role requires a proactive leader with at least 5 years' experience in IT incident management, particularly within SaaS environments. You will collaborate wi

A leading cybersecurity firm in the United Kingdom is seeking a Digital Forensics & Incident Response Consultant to manage and respond to high-impact cyber incidents. This role requires 3-5 years of hands-on experience in digital forensics and incident response, with proficiency in various environme

Major Incident Manager (Contract). Ensure incidents are resolved efficiently and post-incident actions are captured. You will act as the central authority during high-severity incidents, coordinating virtual teams, driving resolution, and providing clear, confident communication to senior stakeholde

Our CIR specialists are called to answer client needs regarding proactive incident response advisory services, reactive incident response, post-breach assessments, managed threat hunting as well as implementing response automation technologies. Proven experience in Incident Response supervising tech

A telecommunications firm in the UK is seeking an ITSM Service Manager to oversee IT service management processes.

A leading cruise company in the United Kingdom is seeking a Data Privacy Manager for their Corporate, Ethics and Compliance department. This full-time, permanent role involves managing data incidents, handling Subject Access Requests, and improving privacy processes.

A UK-based company is seeking a Major Incident Manager to lead the response and resolution of major incidents. The role involves coordinating technical teams, minimizing business impact, and ensuring effective incident management. Candidates should have a strong understanding of IT infrastructure, p

We are looking for an Incident Manager to be a member of our Incident Management team at King. Reporting to an Associate Director of Incident Operations, you will work collaboratively across all parts of the business to crack day to day problems in our business operations through data driven Inciden

A leading corporate travel management business based in Greater London is looking for a Cyber Security Manager to oversee their security operations. The ideal candidate will monitor incidents, lead investigations, and ensure robust security practices across systems. With 2+ years in SecOps or incide

We are actively searching for a highly skilled and experienced Incident Manager to join our dedicated team. This role involves the effective, day‑to‑day response to and management of safety and security incidents that may pose a risk to the employees of our client, one of the world's biggest tec

HR Resiliency Incident Manager -Vice President. You will provide concise and impactful executive level reporting and lead post incident After Action Reviews (AARs) to inform and advance our Incident Management capability. Implement and maintain Incident Management reporting and governance routines t

A government department in the UK is looking for an Incident Manager to oversee Major IT Incidents, ensuring prompt service restoration and maintaining quality.

Responsibilities include incident management, team mentorship, and operational improvements.

A growing global business in the UK is seeking a Major Incident Manager to take a key role in resolving major incidents and supporting IT services. The ideal candidate will have strong leadership skills, experience in incident management, and ITIL certification.

Critical Situation / Incident Manager (Customer Escalations). Major Incident Management / Escalation Management / Service Delivery / Incident Command. Flexibility for occasional weekend/public holiday coverage based on incident priority.

A fantastic opportunity has arisen for a Major Incident Manager/Major Incident Manager to join our London based law firm on a permanent basis. It is therefore essential that the Major Incident and Experience Manager is highly customer-focused and can effectively communicate with people across all le

A leading global news organization is seeking an ITSM Service Manager to improve service delivery and management processes.

The Major Incident Manager leads the rapid resolution of major incidents and high-priority issues, minimising business impact. Analyse incidents, identify trends, and implement improvements to prevent recurrence. Align with Business Resilience processes for wider incident management.

Job Title - Cyber security incident manager. Produce detailed incident reports, executive summaries, and post‑incident reviews. Provide mentoring and support to junior analysts and incident responders.

Can demonstrate working as an Major Incident Manager, Problem Manager or delivering Service Delivery processes in a large organisation. The Major Incident Manager will take an influential role in this rapidly growing, global business. The role won't be 'hands‑on' however you will need to interact

As Incident & Problem Manager, you’ll play a critical role within our Service Management function, owning the end‑to‑end management of major incidents and recurring or complex problems. Leading Major Incidents from initiation through to resolution, including stakeholder communications and Majo

A leading global expert services firm is seeking a Manager-level candidate for its Cyber Security and Privacy practice in the UK. The role involves managing cyber incident responses, leading investigations, and engaging with high-level clients. Ideal candidates will have a degree in Computer Science

Conducting assurance activities on incidents and incident management to drive consistency and continuous improvement. Providing training to stakeholders on incidents and incident response activities. Tracking audit trail for incidents, including any agreed actions and Post-Incident Reviews.

A leading engineering firm in the UK is seeking an Engineering Manager for the Defence Industry in Farnborough. The ideal candidate will have strong leadership skills, experience in service management, and the ability to effectively handle incidents and reduce technical debt.

Major Incident Manager / Incident & Change Analyst (Contract). Major Incident Managers / Incident & Change Analysts. Incident and Change Management processes.

We are looking for a strong operational risk and incident professional to take ownership of our enterprise-wide Risk Event and Incident Management process. Risk Event & Incident Lifecycle Management. Translate complex incidents into structured, evidence-based records that withstand audit and regulat

You will be one of a team of Incident Managers who will have overall responsibility for identifying and managing a Major IT Incident (MI). Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs The Operations Control Centre in Group Infrastructure and Operations (GIO)

A leading tech company is looking for an Incident Manager to oversee incident resolution processes across various environments, including internal systems and customer-hosted setups. The ideal candidate will have over 5 years of experience in technical operations and incident management, with strong

Following our rapid business growth and ambitious forward plans, we’re hiring a Senior Incident Manager to take responsibility for the end‑to‑end management and coordination of major and high‑severity incidents. Lead incident calls and maintain clear, timely communication with stakeholders t