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Incident Manager Banking Chester: Hybrid – 3 days onsite per week 12 months £550 per day In short: Incident Manager, ideally with FS experience, required to join a large Banking client to assist in a lengthy programme of work to last more than a year. You will be required to work 1 weekend per month. In full: Description: Seeking a skilled Incident Manager responsible for overseeing and coordinating the response to major incidents. This role will provide EMEA regional support of the Global Incident Management function for the Banking Production Services Technologies, delivering 24x7 service for 650+ Applications. Partners with global team mates to allow for seamless delivery of Incident Management Processes. Drive to Resolution Business Impacting Incidents: • Incident Coordination: Manage high-severity incidents by leading triage efforts, hosting bridge calls, documenting timelines and driving to resolution to ensure all business impacting incidents are resolved in a timely manner with minimal business impact, • Analysis and Mitigation: Coordinate the team to understand impacts, perform forensics, categorize, and mitigate incidents, ensuring the right experts are engaged, • Communications: Ensure all personnel know their role during incidents. Keep teams aligned and accountable to timely completion of allocated actions. Ensure regular updates to Business and Technology stakeholders, • Experience in a Major Incident Management role, • Strong technical background with the ability to understand complex systems and troubleshoot issues, • ITIL Certification, • Assertive with strong leadership skills, quick decision-making abilities, and the capability to coordinate multiple teams and resources in real-time Skills / Behaviours: • Ability to think strategically and plan for different scenarios that could occur during an incident, • Ability to run the room and fearless regarding escalation, • Ability to negotiate, • Excellent written and verbal communication skills and experience with Executive level communications, • Strong sense of accountability and ownership, • Must be proactive, enthusiastic, flexible and results driven with attention to detail, • A team player who must be able to remain calm under pressure, juggle multiple priorities, using initiative to meet deadlines without close supervision, • Capable of working across organizational boundaries in a very demanding, high-output environment, • Experience working in a large enterprise IT Organization, • Experience with triaging mission critical systems failure and resolution, • Trained or experienced in advanced risk management/identification, • Knowledge of crisis management, disaster, and business recovery and continuity management, • Experience with postmortem processes and continuous improvement methodologies., • Knowledge and understanding of Change policy Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Incident Manager Banking Chester: Hybrid - 3 days onsite per week 12 months £550 per day In short: Incident Manager, ideally with FS experience, required to join a large Banking client to assist in a lengthy programme of work to last more than a year. You will be required to work 1 weekend per month. In full: Description: Seeking a skilled Incident Manager responsible for overseeing and coordinating the response to major incidents. This role will provide EMEA regional support of the Global Incident Management function for the Banking Production Services Technologies, delivering 24x7 service for 650+ Applications. Partners with global team mates to allow for seamless delivery of Incident Management Processes. Drive to Resolution Business Impacting Incidents: * Incident Coordination: Manage high-severity incidents by leading triage efforts, hosting bridge calls, documenting timelines and driving to resolution to ensure all business impacting incidents are resolved in a timely manner with minimal business impact * Analysis and Mitigation: Coordinate the team to understand impacts, perform forensics, categorise, and mitigate incidents, ensuring the right experts are engaged * Communications: Ensure all personnel know their role during incidents. Keep teams aligned and accountable to timely completion of allocated actions. Ensure regular updates to Business and Technology stakeholders * Experience in a Major Incident Management role * Strong technical background with the ability to understand complex systems and troubleshoot issues * ITIL Certification * Assertive with strong leadership skills, quick decision-making abilities, and the capability to coordinate multiple teams and resources in real-time Skills / Behaviours: * Ability to think strategically and plan for different scenarios that could occur during an incident * Ability to run the room and fearless regarding escalation * Ability to negotiate * Excellent written and verbal communication skills and experience with Executive level communications * Strong sense of accountability and ownership * Must be proactive, enthusiastic, flexible and results driven with attention to detail * A team player who must be able to remain calm under pressure, juggle multiple priorities, using initiative to meet deadlines without close supervision * Capable of working across organisational boundaries in a very demanding, high-output environment * Experience working in a large enterprise IT Organisation * Experience with triaging mission critical systems failure and resolution * Trained or experienced in advanced risk management/identification * Knowledge of crisis management, disaster, and business recovery and continuity management * Experience with postmortem processes and continuous improvement methodologies. * Knowledge and understanding of Change policy Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

We're excited to be recruiting a Site H&S Manager to set the standard and foster a Zero Harm By Choice culture within our production facility in Ellesmere Port! We're keen to attract an H&S individual with a shopfloor or site-oriented Manufacturing background, who adopts a multi-perspective approach to safety, encouraging colleagues to share suggestions and observations, and lead by example in helping to sustain a safe workplace. About the RoleHere's an insight into the role! Engaging & Educating Coaching and mentoring Managers on their H&S responsibilities. Helping identify training needs among operational or office-based colleagues. Delivering engaging training and presentations, educating and inspiring the business. Risk & Incident Management Facilitation of risk assessments (general, specific, COSHH, DSE, manual handling, fire, machinery safety) for operations and activities on site, including converting processes (e.g., slitting, winding, packaging, material handling). We will utilise your knowledge and expertise in leading thorough incident investigations, identifying root causes and recommending preventative actions, as well as reporting incidents in a timely manner to internal and external bodies (e.g. RIDDOR where applicable), relying on data records. Management of Change Leading H&S aspects of Management of Change, ensuring risks are assessed and controlled for all significant changes, e.g. the in...

We are seeking a highly skilled and experienced Major Incident Manager to join a dynamic team supporting one of the leading global financial institutions. Job Title: Major Incident Manager. Maintain thorough documentation and incident logs for reporting and audit purposes.

Health & Safety Manager role based in Knutsford. Working for a market leading Electrical Distribution company Client Details Our client is a UK wide market leading electrical distribution, wholesale and services company Description To lead the development, implementation, and continuous improvement of the company's Health & Safety strategy, ensuring compliance with legal obligations and promoting a proactive safety culture across all operations • Develop, maintain, and communicate the company's Health & Safety Policy, ensuring alignment with legislation and best practice, • Provide strategic H&S advisory support to senior leadership and operational teams whilst managing a team of 2 H&S Advisors., • Oversee and deliver H&S training programmes, ensuring relevance and effectiveness., • Lead the production and monitoring of H&S Risk Assessment templates for use across all sites., • Review CAPEX proposals for Health & Safety impacts and provide recommendations., • Implement and maintain the H&S Management Software, including training for relevant staff, • Produce and analyse Key H&S Risk Indicators, reporting trends and areas for improvement., • Plan, conduct and oversee H&S assessments and site inspections, based on the risk rating as well as ad-hoc reviews as required., • Coordinate and support Operator License Visits, including preparation and follow-up actions., • Undertake H&S Incident investigations to understand route cause and identify preventive measures in the future, as well as reporting on the outcome., • Manage external H&S advisors such as Dangerous Goods Adviser and Legionella assessment contractors Profile • Full clean UK driving license, • Keen to travel including overnight stays but you will predominantly be based in Cheshire so this is really where you need to be located., • NEBOSH Certificate, Diploma or equivalent (essential), • Proven experience in a senior H&S role, ideally in a multi-site environment, • Strong understanding of UK H&S legislation and Operator License requirements, • Excellent communication, leadership, and stakeholder engagement skills, • Analytical mindset with experience in KPI development and reporting, • As a Health & Safety Manager, we want an industrial, FMCG, technical, manufacturing, engineering, construction, distribution, logistics, warehousing or retail background Job Offer £45,000 to £50,000 plus car, bonus and excellent benefits package

Help us to make a world of difference Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We’re looking for an R&D CE&I Engineering Manager to join our team at Capenhurst. In this role, you will lead the development of Control, Electrical and Instrumentation engineering capability to support a wide range of R&D projects. You will build and strengthen a network of specialist CE&I engineering suppliers to enhance internal expertise, and you will take responsibility for resolving complex technical challenges to optimise CE&I design for critical or novel plant equipment and systems. You will shape Urenco R&D’s approach to CE&I design and regulatory compliance, ensuring high standards across all activities. You will also work closely with the Project Delivery team to define and implement design and engineering initiatives that align with each project’s stage of development and support the smooth transfer of R&D projects to capital projects. At Urenco we’re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what we're looking for, please still apply. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training and development experiences. Along with the opportunity to be mentored and coached by some of the smartest minds in the industry. What you’ll do: Health, Safety, Environment and Security Ensure inherent safety is built into all CE&I design solutions. Consider the full spectrum of engineering, operating, process and maintenance conditions during design. Address critical factors such as technician behaviour and human factors, common mode failure and unrevealed failure. Ensure all documents are correctly marked, stored and managed in line with security and export control requirements. Deliver engineering designs that fully comply with all relevant legislation and standards. Team Performance Promote a strong sense of teamwork that drives CE&I engineering excellence and supports a collaborative approach to design and problem solving. Offer coaching, mentoring and technical guidance to engineers across R&D and the wider organisation. Manage and lead projects within the team portfolio Technical Specialist Responsibilities Provide expert capability as an experienced CE&I engineer. Lead and support change management initiatives across the CE&I discipline. Contribute specialist input to process safety activities within R&D projects. Support incident investigations for pilot plant operations and long‑term issues. CE&I Engineering Excellence Improve the delivery of CE&I engineering by ensuring that design bases are compliant, detailed designs are accurate, and implementation scope is clearly defined and communicated. Drive continuous improvement in CE&I engineering standards and systems to increase efficiency, enhance design traceability and support high‑quality project outcomes. What do you need to thrive in this role? Chartered CE&I Engineer with substantial design, operational and ideally commissioning experience, typically gained over a minimum of ten years. Degree or equivalent engineering qualification in CE&I Engineering (or similar), supported by at least ten years of CE&I engineering experience. Experience within a chemical or nuclear environment. Strong background working in highly regulated environments, including experience on top tier COMAH sites or nuclear facilities. Broad knowledge of CE&I technologies, systems and equipment. Extensive experience working within multi‑discipline engineering teams, with a clear understanding of the roles and contributions of each discipline. Ability to lead small teams and manage projects. What can you expect from us? More than just a job, we offer a future. More than just a place to work, we provide an opportunity to prosper. As an employee of Urenco you will receive: Generous Annual Leave: Starting at 25 days, increasing by one day every two years (up to 30 days), plus 13 additional flexible days. Option to buy or sell up to 5 holiday days. Family-Friendly Policies: A wide range of policies to support work-life balance and family needs. Bonus Scheme: A competitive bonus scheme based on company and individual performance. Pension Scheme: Defined contribution plan with up to 16% employer contribution. Private Medical & Dental Cover: Single coverage with the option to purchase additional benefits. Flexible Benefits: Life assurance, income protection, and other options tailored to your lifestyle, with tax and National Insurance savings. Training & Development: A focus on continuous learning, with personalised training packages to support your career growth, including mandatory health and safety courses. Security vetting Due to the nature of the industry that Urenco operates in, all personnel regardless of employment status working for Urenco are required to obtain security clearance at the level required for their role. Security clearances are assessed in accordance with regulations and official guidance issued by the relevant competent authorities for national security vetting. In certain circumstances, additional enhanced security clearance considerations apply to roles within Urenco owing to the particular activities that the Urenco Group undertakes in relation to uranium enrichment. Successful candidates will need to satisfy security requirements, and all offers of appointment are made subject to the successful approval of all checks initiated. Creating a diverse and inclusive workforce We are committed to building a diverse and inclusive workplace. As part of this commitment, we are implementing anonymized CV screening. Your CV will be presented without any personal information that could identify you (e.g., name, contact details, age, gender, etc.). This helps us focus on your qualifications and potential, ensuring a fair and unbiased assessment process. As a truly global company with a presence in the UK, USA, Germany, and the Netherlands, we know that our individual differences make us stronger. Putting people at the heart of our business, we strive to create an open and inclusive workplace that allows every voice to be heard and diversity to thrive. If you require any reasonable adjustments to the recruitment process, please let our talent acquisition team know. Because together, we are one Urenco. We are enriching the world. And enriching your future

Job Title: Major Incident Manager. Familiarity with ITIL framework and incident/problem/change management tools. Take full ownership and command of Priority 1 (P1) Major Incidents, driving resolution within SLA.

Title:Major Incident Manager 6 Month Fixed TermDepartment:Procode ITLocation: Remote working -Commutable distance of ourChandlers FordofficeSalary:Circa £67,500(Pro rota)+ Up to 15% discretionary bonus schemeSponso

A prominent consulting firm is seeking an Interim Service Delivery Manager to oversee operational support for essential applications. The role includes managing incident responses, engaging with stakeholders, and ensuring service quality.

A financial technology company in Greater London is seeking an experienced professional in operational risk and incident management.

Our CIR specialists are called to answer client needs regarding proactive incident response advisory services, reactive incident response, post-breach assessments, managed threat hunting as well as implementing response automation technologies. Proven experience in Incident Response supervising tech

A leading cybersecurity firm in the United Kingdom is seeking a Digital Forensics & Incident Response Consultant to manage and respond to high-impact cyber incidents. This role requires 3-5 years of hands-on experience in digital forensics and incident response, with proficiency in various environme

AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. The Enterprise CSM team work with some of the most iconic enterprise technology brands—Intercom, Etsy, Miro, HashiCorp and StubHub, to name a few—helping them unlock and realize

A leading corporate travel management business based in Greater London is looking for a Cyber Security Manager to oversee their security operations. The ideal candidate will monitor incidents, lead investigations, and ensure robust security practices across systems. With 2+ years in SecOps or incide

Critical Situation / Incident Manager (Customer Escalations). Major Incident Management / Escalation Management / Service Delivery / Incident Command. Flexibility for occasional weekend/public holiday coverage based on incident priority.

A fantastic opportunity has arisen for a Major Incident Manager/Major Incident Manager to join our London based law firm on a permanent basis. Oversee and drive Incident Management activities, including the resolution of Major Incidents. It is therefore essential that the Major Incident and Experien

We are looking for an Incident Manager to be a member of our Incident Management team at King. Stay up to date with current events affecting our operations, to provide situational awareness and improve incident responses. Continuously improve the incident reporting process & tooling.

Cyber Security Incident Response Team (CSIRT) Manager. Cyber Security Assistant Manager/Manager. Cyber Security Incident Response Team (CSIRT) Manager.

We are looking for a strong operational risk and incident professional to take ownership of our enterprise-wide Risk Event and Incident Management process. Risk Event & Incident Lifecycle Management. Own the end-to-end lifecycle of risk events and incidents, ensuring timely logging, classification,

Ideal candidates will have a degree in Computer Science or Cyber Security, along with extensive experience in incident response and project management. A leading global expert services firm is seeking a Manager-level candidate for its Cyber Security and Privacy practice in the UK. The role involves

The ideal candidate must be a competent Station Manager or Watch Manager and hold or be prepared to achieve an Incident Command Qualification. A leading fire and rescue organization is looking for a Station Manager (B) across Northumberland. Key responsibilities include leading teams, managing opera

Major Incident Manager / Incident & Change Analyst (Contract). Major Incident Managers / Incident & Change Analysts. Incident and Change Management processes.

Conducting assurance activities on incidents and incident management to drive consistency and continuous improvement. Tracking audit trail for incidents, including any agreed actions and Post-Incident Reviews. Providing training to stakeholders on incidents and incident response activities.

A telecommunications firm in the UK is seeking an ITSM Service Manager to oversee IT service management processes.

A prestigious law firm in London is seeking a Major Incident Manager to handle Major Incident Management and drive effective resolution of IT issues. This pivotal role requires strong leadership and problem-solving skills to manage incident processes during high-pressure situations.

We are hiring a seasoned VP-Level Major Incident Manager to lead end-to-end management of high-severity technology incidents across a complex, regulated environment. You will command incidents from detection through restoration, ensure crisp executive communications, drive cross-technology recovery,

AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. Since launching in 2021, we’ve helped over 1,500 companies, including Netflix, Airbnb, and Block, run more than 500,000 incidents. Every month, tens of thousands of responders acr

A leading interactive entertainment company in the UK seeks an Incident Manager to coordinate incident responses across multiple departments. The role involves analyzing technical data, facilitating communication, and improving incident reporting. This position supports the fast-paced environment of

Title:Major Incident Manager – 6 Month Fixed Term Department:Procode IT Location:**Commutable distance of our Chandlers Ford office Salary: Circa £67,500 (Pro rota) + Up to 15% discretionary bonus scheme Sponsorship: Unfortunately, we are unable to offer sponsorship for

Get notified about new Major Incident Manager jobs in. Extensive experience in managing high-stakes incidents in enterprise-level environments.

Following our rapid business growth and ambitious forward plans, we’re hiring a Senior Incident Manager to take responsibility for the end-to-end management and coordination of major and high-severity incidents. Beyond leading live incident response, you’ll play a key role in shaping and maturin

A leading global technology organisation is seeking a Critical Situation Manager to oversee business-critical customer incidents. Ideal candidates have strong executive communication skills and experience in Incident Management.

A global cyber resilience firm in the United Kingdom is seeking a Manager in Digital Forensics & Incident Response. The role requires leading investigations across various environments during high-impact cyber incidents. Candidates should have 3–5 years of experience in digital forensics and incid

Proven command-and-control leadership of high-severity incidents. Own the full incident lifecycle: logging, categorisation, prioritisation, investigation, escalation, resolution, and closure. Lead and control live Incidents, coordinating technical and business resolver groups.

Pastoral Support Worker – Ellesmere Port | Full-Time Role Supporting Pupil Wellbeing.Are you passionate about supporting children’s emotional wellbeing and helping them feel safe, valued and understood in school? TalentBoard is seeking a dedicated Pastoral Support Worker to join our team and wor

Learning Support Worker – Ellesmere Port | Supporting SEND Pupils Across Local Schools.Are you passionate about helping children with additional needs succeed in education? TalentBoard is recruiting Learning Support Workers to support pupils across a range of Ellesmere Port mainstream schools and

We are seeking experienced, calm, and resourceful relief support workers for the Durham region.You will provide person-centred support to individuals with learning disabilities and complex needs, helping them achieve personal development.Key skills include positive communication, engagement, and unc