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  • Floor Manager
    Floor Manager
    hace 5 horas
    £38000–£40000 anual
    Jornada completa
    London

    As a Floor Manager, you will be a key leader in our high-end casual dining restaurant, ensuring seamless operations and an exceptional guest experience. You will oversee all front-of-house activities, manage and motivate the service team, and maintain our high standards of service and hospitality. Key Responsibilities: • Lead and supervise the front-of-house team, including training, scheduling, and performance management., • Ensure exceptional guest service, resolving any issues promptly and professionally., • Oversee dining room operations, ensuring efficiency, cleanliness, and compliance with health and safety standards., • Manage reservations, seating, and table service flow., • Collaborate with the kitchen team to ensure smooth communication and service delivery., • Monitor inventory, manage stock levels, and control operational costs., • Maintain a welcoming and sophisticated ambiance for all guests. Requirements: • Proven experience as a Floor Manager, Assistant Manager, or Supervisor in a high-end restaurant or hospitality setting., • Strong leadership, communication, and interpersonal skills., • Excellent understanding of restaurant operations, including service standards, food safety, and customer relations., • Ability to thrive in a fast-paced environment and manage multiple priorities., • A passion for hospitality and delivering outstanding guest experiences., • Flexibility to work evenings, weekends, and holidays as required. What We Offer: • The opportunity to be a pivotal part of a new, prestigious restaurant within the expanding Bemse Group., • A dynamic and supportive work environment with opportunities for professional growth., • Competitive remuneration and staff benefits., • A chance to shape the service culture of a high-end brand in London.

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  • Assistant Manager
    Assistant Manager
    hace 4 días
    £14.5–£15.5 por hora
    Jornada completa
    South Kensington, London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As an Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

    Inscripción fácil
  • Assistant Manager
    Assistant Manager
    hace 21 días
    £30000–£35000 anual
    Jornada completa
    London

    We are looking for a passionate, driven and hands-on Assistant Manager to join the leadership team at The Greyhound, one of Kensington’s flagship Greene King pubs. This is an exciting opportunity for a strong hospitality professional who thrives in a fast-paced environment, leads from the front, and takes pride in delivering exceptional guest experiences while running a tight, well-organised operation. About the Role As Assistant Manager, you will support the General Manager in all aspects of pub operations, including: Leading, motivating and developing the team on shift Delivering outstanding service and guest experience Managing day-to-day operations across FOH and BOH Stock control, cash handling and compliance Supporting with rotas, training and performance management Driving sales, standards and profitability You will be a visible leader on the floor, setting the tone for service, standards and team culture. About You We are looking for someone who is: Currently in a supervisory or management role within hospitality Confident leading shifts and managing people Highly organised, reliable and detail-focused Commercially aware with a strong sense of ownership Calm under pressure and solutions-driven Passionate about pubs, people and great service Experience in a branded environment is beneficial but not essential – attitude, work ethic and leadership ability are key. What We Offer Competitive salary and bonus potential Career progression within Greene King Comprehensive training and development A supportive leadership environment Staff discounts and company benefits How to Apply If you’re ready to take the next step in your management career and be part of a strong, ambitious pub team, we’d love to hear from you.

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  • Cafe Manager
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    Cafe Manager
    hace 2 días
    £30000–£32000 anual
    Jornada completa
    London

    Cafe & Restaurant Manager – Toast Stores, Springfield Park, SW17 About Toast Stores Toaststores isn't just another cafe – it's a community hub in the heart of Springfield Park. Founded by two Shannon College graduates, Toast Stores is about more than food and coffee. It's about connection, kindness, and creating daily moments of joy for our guests. We're on an exciting journey of growth and evolution – and we're looking for an experienced Cafe & Restaurant Manager to lead our team and help shape the next chapter. What You'll Be Doing Leadership & People Management • Lead, inspire, and motivate both our front-of-house (FOH) and back-of-house (BOH) teams, • Work hand-in-hand with our Head Chef to ensure FOH and BOH are a well-oiled machine, aligned and communicating effectively, • Recruit, train, schedule, and develop staff to reach their potential, • Build a culture of accountability, kindness, and teamwork, • Provide regular feedback, coaching, and support, • Ensure exceptional service standards are consistently met, • Partner with the Head Chef to ensure a seamless link between kitchen output and FOH service, • Handle guest feedback and complaints in a proactive, positive way, • Maintain the welcoming, community-focused atmosphere Toast Stores is known for, • Oversee all daily operations, from opening to close, • Work with the Head Chef to align service flow, menu execution, and daily specials, • Ensure compliance with health, safety, and hygiene regulations, • Manage stock, ordering, deliveries, and supplier relationships, • Monitor and control food, beverage, and labour costs to maintain profitability, • Track wastage, portion control, and margins in collaboration with the kitchen, • Work closely with the founders on new initiatives and improvements, • Drive sales through promotions, events, and seasonal offerings, • Collaborate with the Head Chef and FOH team on menu planning and launches, • Analyse performance, produce reports, and identify opportunities to improve profitability, • Minimum 3 years' proven experience in a cafe, restaurant, or hospitality management role, • Demonstrated ability to lead, manage, and motivate FOH and BOH teams in a busy environment, • Proven experience working closely with chefs and kitchen staff to ensure smooth operations, • Strong commercial awareness, with experience managing costings, budgets, and profitability, • Knowledge of stock management, food safety, and compliance standards, • Hands-on leadership style – willing to step in wherever needed, • Strong problem-solving, organisational, and time management skills, • Genuine passion for hospitality and creating memorable guest experiences, • A leader who leads with empathy, respect, and positivity, • Flexible and adaptable, thriving in a fast-paced, evolving environment, • High personal standards – from service to cleanliness, • Must have the right to work in the UK (valid UK work visa or citizenship), • Please consider your commute time to Springfield Park, SW17 – reliability and punctuality are essential for this role, • Availability to work flexible hours, including weekends, • Physical ability to work in a high-volume cafe environment, • Food Safety Level 2 (or willingness to obtain), • Competitive salary, based on experience, • The opportunity to be part of a growing, ambitious business, • Beautiful working environment in Springfield Park, • Genuine family atmosphere where your voice matters, • The chance to make your mark and help shape Toast Stores' future

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  • Restaurant Manager
    Restaurant Manager
    hace 23 días
    £45000 anual
    Jornada completa
    Kingston upon Thames

    RESTAURANT MANAGER – EXCLUSIVE NEW RESTAURANT | SURREY 🌟 Candidates must live locally or have reliable access to their own transportation No visa sponsorship available We are seeking a passionate, confident, and driven Restaurant Manager (or an experienced Assistant Manager ready to step up) to lead one of Surrey’s most exclusive new dining spots. This is a rare opportunity for a hospitality professional who combines exceptional service standards with strong wine knowledge and wants to grow with an ambitious, expanding company. 📍 Location Surrey 💰 Salary £45,000+ depending on experience 🕓 Schedule 4 days on / 3 days off 🏠 Accommodation Optional double room available above the restaurant About the Venue Venue One – Fine Dining (open 3 evenings a week) A discreet, high-end restaurant offering an Asian-influenced menu in an intimate, premium setting. This is a secret concept with no online presence — guests attend by invitation or word of mouth. It already attracts celebrities and high-profile local clientele and is known for its refined, understated luxury. The Role As Restaurant Manager, you will: • Lead, motivate, and develop a professional front-of-house team, • Deliver exceptional guest experiences in a high-profile, exclusive environment, • Oversee daily operations, • Work closely with the owner and Head Chef to refine and grow concepts, • Manage budgets, stock control, and supplier relationships, • Take ownership of the wine and beverage programme – strong wine knowledge is essential, • Curate wine, cocktail, and beverage offerings to match premium brand standards, • Train and mentor the team in premium beverage service The Ideal Candidate You will be: • Living locally or have reliable access to your own transportation, • Energetic, confident, and highly service-driven, • Experienced in fine dining, boutique hotels, or high-end hospitality, • Strong in wine knowledge (sommelier or bar management background is highly advantageous), • A natural leader with excellent communication skills, • Comfortable managing multiple concepts side by side, • Ambitious and excited by long-term progression within a growing group Why This Role? Lead one of Surrey’s most exclusive and discreet dining destinations Manage two contrasting venues under one roof Clear career progression, with plans to open multiple future sites

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