Incident response jobs in BrentwoodCreate job alerts

IT Service Delivery Manager \n £55,000–£65,000 + Bonus \n 4 Days Onsite per week, Brentwood \n \n Are you passionate about developing people, improving IT services, and creating a Service Desk that delivers an outstanding customer experience? \n \n We're working with an organisation that's investing in the next phase of its IT Service Delivery capability. Following a period of organisational change, the focus is firmly on developing the Service Desk team, enhancing ITSM processes, and continuing to raise service standards across the business. \n \n This is a fantastic opportunity for an experienced IT Service Delivery Manager who enjoys coaching and mentoring others, driving operational improvements, and making the most of modern ITSM platforms through automation, AI-assisted capabilities, self-service and smarter ways of working to create a more efficient, proactive and customer-focused support function. \n \n The Role \n \n People leadership is at the heart of this opportunity. \n \n You'll lead an established Service Desk team, helping individuals develop their technical capability, building confidence, creating clear progression pathways and fostering a collaborative, high-performing culture. \n \n Alongside developing the team, you'll take ownership of the IT Service Management function, identifying opportunities to streamline processes, improve workflows and make better use of the capabilities available within the ITSM platform. From automation and AI-assisted workflows through to self-service and knowledge management, you'll help shape a modern support function that enables both analysts and end users to work more effectively. \n \n As part of a wider cohort of IT Leads, you'll work collaboratively across Infrastructure, Applications and other technology teams to continually improve end-to-end service delivery. You'll provide technical leadership when required, acting as a senior escalation point for complex issues and leading the response to major incidents, ensuring effective communication, coordination and continuous learning across the IT function. \n \n Key Responsibilities \n\n • Lead, coach and develop the Service Desk team, creating an environment where people are supported to grow and succeed.\n, • Build a positive, collaborative culture with a strong focus on customer service and continual improvement.\n, • Drive improvements across Incident, Problem, Change and Request Management processes.\n, • Maximise the value of the ITSM platform by introducing smarter workflows, automation, AI-assisted capabilities, self-service and knowledge management to improve both the customer and analyst experience.\n, • Lead Major Incident Management, coordinating technical teams, stakeholder communications and post-incident reviews.\n, • Act as a senior technical escalation point for complex issues where required.\n, • Use reporting, KPIs and service metrics to identify trends and drive continual service improvement.\n, • Work closely with Infrastructure and wider IT teams to improve end-to-end service delivery.\n, • Champion modern ITSM practices, continually exploring new platform capabilities and technologies that improve efficiency, reduce manual effort and enhance service quality.\n\n \n About You \n We're looking for someone who combines strong people leadership with a passion for improving IT operations. \n \n You'll ideally bring: \n\n • Experience leading and developing an IT Service Desk or IT Support team.\n, • A proven track record of coaching, mentoring and developing technical teams.\n, • Hands-on experience improving ITSM processes, workflows and operational efficiency.\n, • Experience introducing automation, self-service and continual service improvement initiatives.\n, • Experience getting the most from enterprise ITSM platforms such as Jira Service Management, ServiceNow or Freshservice, with Jira experience particularly advantageous.\n, • Strong Major Incident Management experience.\n, • Sufficient technical breadth across Microsoft technologies to act as a credible escalation point for the team.\n, • An ITIL background together with a continuous improvement mindset.\n\n \n If you're someone who enjoys developing people every bit as much as improving technology and processes, and you'd like the opportunity to shape the future of a growing IT Service function, we'd love to hear from you. \n \n A quick start sought, so please apply today for immediate CV review. \n \n Kinetech is acting as a recruiter in relation to this hire. Please see our website for details on how we handle your data.

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A number of years of experience working in the defensive security space, particularly within Incident Response or table top exercises. Cyber Security Engineer - Incident Response & Crisis Simulation. If you have an interest in and passion for cyber security, have proven experience in the area of Inc

You will serve as the Incident Commander for Europe, coordinating responses during European hours. Roblox is seeking a Senior Security Engineer, Detection and Response in London.

Jobgether, listing on behalf of a partner company, seeks a Senior Security Engineer in the United Kingdom to lead the Security Incident Response Team (SIRT) and drive incident response across cloud environments.

The ideal candidate will have proven leadership experience, a strong understanding of security architectures, and demonstrate excellent skills in incident response and stakeholder management.

Palo Alto Networks is seeking a client-facing Principal Consultant in the UK to lead and deliver reactive incident response engagements for diverse customers.

You will own the DORA major ICT incident posture end-to-end, drive the IR programme across our European footprint, and be the operational voice when incidents occur.

London is seeking a senior security incident response lead to own the technical direction of incident response across the company. You will guide investigations, containment, eradication, and recovery, and lead from the front during serious incidents with calm authority.

Flagstone is seeking a senior security engineer to own and operate detection and incident response across our Azure cloud security stack.

You will own the technical direction of security incident response and response readiness across the company. Leading the end-to-end technical response to high‑severity security incidents. Proven, hands‑on experience leading response to real security incidents.

The successful candidate will manage significant client responsibilities, advise on regulatory investigations, and oversee complex cyber incident responses.

Prima is seeking a Security Engineer focused on Incident Response to join our Security Team.

Samsara is seeking a senior Security Incident Response professional to join the Security Operations Team in the UK. You will monitor security events, lead incidents through to resolution, and develop runbooks and automated workflows. You will build and share rapid response guidance, collaborate with

A highly reputable corporation is hiring an experienced ServiceNow Security Incident Response (SIR) Consultant to support the design, implementation and optimisation of a Security Incident Response capability for a Cyber Security Operations Centre (CSOC). This is an opportunity to work on a high-pro

Palo Alto Networks is seeking a client-facing Principal Consultant to lead incident response engagements for a diverse set of customers, guiding forensic investigations, containment, and remediation to strengthen security postures.

In this role, you will lead high-impact incident response activities, investigate sophisticated security events, and help shape modern detection and response capabilities through automation and AI-driven approaches. Ability to participate in a rotating on‑call schedule supporting a global, 24/7 in

We are seeking a Senior Software Engineer, Cloud to join our Threat Detection and Incident Response (TDIR) team, helping revolutionize security management with our AI-native Falcon Next-Gen SIEM platform – enabling customers to detect, investigate, and hunt down threats 150x faster at Petabyte sca

Understanding Recruitment is seeking a Lead Security Engineer for a technology business.This hands-on leadership role is to own security strategy while rolling up sleeves to build, operate, and improve controls, reporting to the CIO.You will drive security across AWS and DevSecOps, integrate Microso

The successful candidate will drive incident response, risk management and regulatory compliance, while partnering with executive leadership to align security with business goals and deliver measurable security improvements.

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Report accidents or near miss incidents promptly. Cooperate with accident/incident investigations in order to prevent reoccurrence.

Participate in the incident response process. Supporting triaging of vulnerabilities, response and mitigation with teams across IT. To support the team to monitor, triage and investigate alerts and incidents within the SIEM tool.

Gigged AI is an open talent marketplace specialising in the IT and technology sector.InfoSec Analyst with experience of Cyber Essentials and ISO27001.This role is preferably hybrid, with 2 days per week in Glasgow City Centre Office.However flexibility will be considered for any applicants outwith G

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Salary up to £55k plus benefits and hybrid working.A large West London based company is looking for an experienced Cyber Analyst/Engineer to join its IT function.This is a great opportunity to join a large business that are going through operational change and growth.Working with the wider business

SOC services, including security monitoring, incident detection, analysis, and response.

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