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Job Description Field Service Manager Jobs in Liverpool at Stannah - Join Our Team! Stannah is a proud leader in the global lift market, focused on the future and committed to keeping our products at the forefront of safety and innovation. We continue to evolve to meet the changing demands of the world around us. As Field Service Manager, you’ll lead the delivery of the Branch Business Plan—overseeing PPM performance, LOLER defect management, call‑out responsiveness, first‑time fix rates and overall margin contribution. You’ll champion our company values and ensure our service delivery consistently reflects our commitment to quality and operational excellence. You’ll manage and support our Field workforce and subcontractors, with Health and Safety, people development, customer satisfaction, operational efficiency and risk management at the core of your approach. Strong communication skills are essential, as you’ll work closely with colleagues across all levels of the organisation and convey complex technical information clearly and confidently. This is a great opportunity for an experienced Engineer ready to step into a management role or an experienced manger to inspire a team to deliver exceptional service aligned with our values and safety standards. The successful candidate will be based at our Warrington Service Branch, with travel across the North West expected, so a full UK driving licence is essential. Working hours: Monday-Thursday 08.00-16.45 and Friday 08.00-15:45 Field Service Manager Job Responsibilities: • Efficiently plan Engineers workloads, • Manage absence, performance, and appraisals for the team., • Ensure compliance with all Health and Safety procedures. Conduct risk assessments and method statements, • Carry out regular site monitoring, • Maintain relationships with customers, addressing any queries and complaints, • Maintain credit control logs and CRM Please see here for full Job Description: _ Qualifications Field Service Manager Job Requirements: • Previous experience working within the lift industry or similar service industry with transferable skills is essential, • Relevant technical or management qualifications would be desirable, • NVQ Level 3 Lift Engineering Additional Information If you’re an experienced Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you! This Lift Manager job would be suitable for someone who has previously worked as a Field Service Manager, Lift Service Manager, Lift Repair Manager, Lift Service Supervisor or similar Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 25 days holiday, plus bank holidays, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Car allowance #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Category:Installation & Maintenance, Keywords:Field Service Manager, Location:Liverpool, ENG-L13 9AU

Senior MEP Project ManagerLiverpool£85,000 - £120,000 + Travel Allowance + Stay Away Expensed + Discretionary Bonus + Pension + Holidays + Private Medical Insurance + Package + Technical Progression + 'Immediate Start'Take on the role of a Senior MEP Project Manager with a rapidly growing contractor in the thriving data centre and mission-critical construction sector. This role offers a clear path to progression into senior management. In this role, you will be reporting directly to the project director and form part of the leadership team which includes both operational and client engagement.You will oversee the full lifecycle of MEP works, from design coordination and technical tender assessments to subcontractor management and project execution. Your responsibilities will span procurement, programme and budget control, quality assurance, and client engagement. You will lead technical teams, manage daily activities across contractors and vendors, and ensure full compliance with project delivery standards across mission critical projects.Your Role as a Senior MEP Project Manager Will Include:Establish risk and opportunity management procedures and exercises including an early warning system which identifies potential risks or changesResponsible for handover of Project(s) to operations team, including the resolution of all defectsDeveloping special solutions / value engineering for MEP WorksLiaise with clients where applicable and manage both their needs and expectationsAs a Senior MEP Project Manager, You Will Have:Strong MEP construction background - either mechanical or electrical biasDemonstrated success delivering complex commercial, industrial, logistics, pharmaceutical or mission critical projectsBackground in leading high-value construction projects within structured, fast-paced environments.Familiarity with full project lifecycle, from design coordination to commissioning and handoverKeywords:Senior MEP Project Manager, MEP Project Manager, Mechanical Project Manager, Electrical Project Manager, M&E Project Manager, Senior Building Services Manager, MEP Lead, MEP Construction Manager, Senior Mechanical Manager, Senior Electrical Manager, Building Services Project Manager, MEP Contracts Manager, Senior MEP Lead, Technical Services Manager,Somerset, Somerton, Bristol, Bath, Exeter, Taunton, Yeovil, South West, London, Slough, Reading, Oxford, Birmingham, Manchester, Leeds, UK WideTPBN1_UKTJ

Health, Safety & Environmental Assistant Role - Apply Now! \n Are you passionate about creating safe, compliant, and environmentally responsible workplaces? Do you thrive in a hands-on role where you can make a real impact on workplace safety and continuous improvement? If so, we have an exciting opportunity for an HSE Assistant to join a growing and well-established organisation in Liverpool. \n Liverpool \n Full-Time | Monday - Friday \n £30,000 - £36,000 per annum, DOE \n \n The Role \n Working closely with the HSE Manager, you will play a key role in supporting the site's health, safety, and environmental objectives. \n \n Key Responsibilities \n\n • Conducting workplace inspections and identifying potential hazards, ensuring corrective actions are implemented.\n, • Supporting the review and maintenance of site risk assessments.\n, • Assisting with the development, implementation, and continuous improvement of health and safety procedures.\n, • Carrying out audits of operational activities, including permit-to-work and lockout/tagout processes.\n, • Completing and reviewing COSHH assessments to ensure compliance with regulatory requirements.\n, • Monitoring adherence to standard operating procedures through regular workplace checks.\n, • Delivering HSE inductions for new employees, contractors, and visitors.\n, • Maintaining HSE communication boards and ensuring information remains accurate and up to date.\n, • Collecting, monitoring, and analysing safety performance data to identify trends and areas for improvement.\n, • Supporting investigations and problem-solving activities aimed at reducing risk and improving safety performance.\n, • Maintaining accurate HSE records, documentation, and reports.\n\n \n About You \n To be considered for this role, you will have: \n\n • A NEBOSH General Certificate or NVQ Level 3 in Occupational Health & Safety, or be actively working towards achieving one.\n, • Previous experience within a manufacturing, production, or warehouse environment.\n, • A sound understanding of current health, safety, and environmental legislation.\n, • Strong organisational skills with excellent attention to detail.\n, • Effective communication skills and the ability to work collaboratively across all levels of the business.\n, • Good IT skills, including proficiency in Microsoft Office applications.\n\n \n Apply now to take the next step in your career! \n If you're looking to develop your career in Health, Safety & Environmental management and want to be part of a business that values safety, compliance, and continuous improvement, we'd love to hear from you. \n \n For more job opportunities and general updates from Adecco, please follow us on our new Facebook page https://www.facebook.com/AdeccoLiverpool \n Adecco aim to respond to all applicants, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion. \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

\n Head of HR and Payroll \n \n Liverpool CC based Head Office \n \n Remote working with travel required to Liverpool and further sites within the North West \n \n Permanent & Full Time (flexible working including a 9-day fortnight or 4.5 day working week) \n \n £75,000 plus benefits package, including 40 days annual leave (inclusive of statutory holidays) and enhanced employer pension contributions \n \n To be considered you must be fully CIPD qualified and reside in the North West \n \n My client is seeking an experienced and strategic Head of People & Payroll to lead the delivery of a high-quality, responsive people and payroll service within a values-driven organisation. \n \n Reporting into the HR Director, this pivotal leadership role will be responsible for shaping and delivering people strategies that align with organisational objectives and support continued growth and positive social impact. The successful candidate will play a key role in fostering an inclusive, high-performing culture and creating an exceptional employee experience across the organisation. \n \n The role requires a proactive and collaborative leader who can drive organisational success through effective people practices, operational excellence, and continuous improvement. \n \n Key responsibilities of the Head of HR & Payroll: \n \n\n • Provide effective leadership and oversight of a large People and Payroll function, ensuring a professional, efficient, and customer-focused service.\n, • Ensure robust systems, controls, and processes are in place for payroll administration and wider people operations.\n, • Maintain legally compliant policies, procedures, and people management practices.\n, • Lead on employee relations matters, including disciplinary and grievance processes, minimising organisational risk.\n, • Build strong relationships with internal stakeholders, external partners, and recognised trade unions.\n, • Manage and monitor departmental budgets, ensuring effective financial control and value for money.\n, • Develop and analyse people metrics and insights to inform strategic decision-making and service improvement.\n, • Contribute to organisational growth and transformation through strategic workforce planning and people initiatives.\n, • Promote a positive and inclusive workplace culture that supports employee engagement, wellbeing, and belonging.\n, • Champion Equality, Diversity & Inclusion initiatives and ensure inclusive practices are embedded across the organisation.\n, • Develop and enhance the organisation’s Employee Value Proposition.\n\n \n Key requirements for the Head of HR and Payroll: \n \n\n • Significant leadership experience within HR and Payroll functions.\n, • Whilst there is an experienced and established Payroll Manager in place, it is essential that you have previously had oversight of a payroll function.\n, • You must be fully CIPD qualified and a Chartered member of CIPD or similar.\n, • Ideally you will have previously worked within a similar role within a not-for-profit organisation and/or Public Sector, however this is not essential criteria for you to be considered.\n, • Strong strategic and operational HR expertise.\n, • A proven track record of leading organisational change and workforce initiatives.\n, • Excellent knowledge of employment law, payroll governance, and people best practice.\n, • Able to build effective, credible relationships quickly with key stakeholders.\n, • A passion for creating positive workplace cultures and employee experiences.\n, • Skilled and experienced facilitator, including facilitating in scenarios of challenging group/individual dynamics.\n, • Excellent analytical, organisational, and communication skills.\n\n \n If you are interested in this Head of HR and Payroll opportunity and you feel your experience matches the criteria, please apply now for immediate consideration or for more information please contact Mark Croston. \n \n Medlock Partners are a professional services recruitment specialist operating across the North West of England. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion. \n

\n NHS Cheshire and Merseyside Integrated Care Board Head of Assurance\n The closing date is 19 July 2026 \n The Head of Assurance is a senior leadership role responsible for ensuring the Integrated Care Board (ICB) operates to the highest standards of governance, integrity and transparency. The postholder provides strategic oversight of all corporate assurance functions, including statutory compliance, policy frameworks, the development of robust assurance systems including but not restricted to Board and committee oversight and assurance. As a key advisor to the Board of Directors and Executive Team, they help to shape organisational effectiveness, enabling the ICB to deliver its duties under the Health and Care Act and maintain public confidence in decision making. \n This role leads the coordination of the ICB's assurance and regulatory processes, ensuring effective management of corporate assurance, alignment with internal and external audit requirements, and delivery of high-quality reporting to NHS England and system partners. The postholder will support strong relationships across the Integrated Care System (ICS), fostering collaborative approaches to governance that strengthen accountability and performance. They will champion good governance culture across the organisation, promoting continuous improvement, learning and best practice, quality reporting to NHS England and system partners. Main duties of the job\n Portfolio responsibilities may vary and adapt over time to respond to the needs and strategic priorities of the ICB/ICS. However, the postholder is expected to fulfil the following key functions: \n Key Duties & Responsibilities: \n \n • Corporate assurance\n, • PMO delivery linked to key corporate objectives, improvement plans and CRES\n, • Risk, Assurance, Audit & Regulatory Compliance\n, • System leadership, Partnership Governance & Team Management\n About us\n NHS Cheshire and Merseyside serves a population of over 2.7 million people across nine localities, working with 16 NHS provider organisations, 51 Primary Care Networks, local authorities and voluntary sector partners. \n We are proud of Cheshire and Merseyside's record of collaborative working and there are countless examples of brilliant care, but there are also examples of variation in service which only serve to exacerbate health inequalities. \n Our vision is for everyone in Cheshire and Merseyside to have a great start in life and get the support they need to stay healthy and live longer. \n We will do this by working together, as equal partners, to support seamless, person-centred care and tackle health inequalities by improving the lives of the poorest fastest. \n Our values are rooted in the NHS Constitution, and we strive to create a compassionate, collaborative and innovative culture where staff can thrive and make a real difference to local communities. Job responsibilities\n Key Duties & Responsibilities \n Corporate Governance, Board Support & Decision-Making \n \n • Advise the Chair, Chief Executive and Non Executive Members on assurance and delivery matters, ensuring clarity of roles, delegations and accountabilities.\n, • Ensure effective corporate records management and retention practices.\n, • Own and maintain the corporate policy framework, ensuring standards and governance are embedded across decision making.\n, • Oversee due diligence and assurance for major business cases, procurements and contractual decisions\n \n Risk, Assurance, Audit & Regulatory Compliance \n \n • Operate a disciplined but pragmatic Assurance PMO for planning/performance initiatives (plans, RAID, milestones, change control).\n, • Ensure alignment between strategic objectives, risks, controls, assurances and mitigation.\n, • Coordinate the assurance map across the three lines of defence.\n, • Produce high quality assurance reports for the Board, Audit Committee and NHS England quality assurance reports for the Board, AuditCommittee and NHS England.\n, • Track and drive delivery of actions arising from audits, reviews and investigations.\n, • Support the executive lead for the Audit Committee, in delivery of an effective annual programme.\n, • Liaise with internal and external audit providers and ensure implementation of recommendations.\n, • Oversee compliance with legislation, Health and Care Act duties and NHS regulatory requirements.\n, • Promote equality, inclusion, sustainability and other statutory duties within governance processes.\n, • Champion Nolan Principles, Freedom to Speak Up and an open, learning governance culture.\n \n System Leadership, Partnership Governance & Team Management \n \n • Develop strong relationships across the Integrated Care System, ensuring aligned governance and shared accountability.\n, • Support joint committees, Section 75 arrangements and collaborative decision making frameworks.\n, • Promote consistent governance and assurance standards across system partners and arrangements.\n, • Lead and develop a high performing Assurance team, with clear objectives, KPIs and professional development enabling a high performing team.\n, • Manage budgets, resources and contracts (e.g., audit, legal, governance systems) to ensure value for money.\n, • Set, monitor and improve service standards for risk and assurance functions.\n, • Produce clear, insightful Board level reports on risk trends and assurance level reports.\n, • Use data and insights to identify emerging risks, gaps in control and opportunities for improvement.\n \n Operational Responsibility \n \n • The post is responsible for providing professional expertise to the outcome of the business processes for the Department or Directorate.\n, • The post holder will define current processes, facilitate discussions and advise colleagues as to how best practice might be adopted in the definition of future processes, document those processes as they are agreed and oversee their delivery.\n \n Financial and Physical Resources Responsibility \n \n • Budget holder for major area of activity\n \n Human Resources Responsibility \n \n • Line manager for several/multiple departments or a major area of responsibility\n \n Information Management Responsibility \n \n • Responsible for the operation of one or more information systems for department/service as a major job responsibility\n, • Regularly uses software to develop reports\n \n Planning and Organisation Responsibility \n \n • Formulate long term strategic plans, involving uncertainly, which may impact on the whole of the organisation\n, • Makes major contribution to corporate strategy and policy\n \n Policy and Service Development Responsibility \n \n • Responsible for policy implementation and development for a directorate or equivalent which impacts across the wider health economy\n, • Leads the development of policies and procedures for a major area of activity, ensures compliance with the corporate policies\n \n Research and Development Responsibility \n Undertakes surveys as necessary to own work \n Freedom to Act \n \n • Works within general policies, need to establish interpretation/required to interpret overall health service policy and strategy\n, • Lead manager for major area of activity\n \n Analytical and Judgemental Responsibility \n \n • Highly complex facts or situations requiring analysis, interpretation, comparison of a range of options.\n, • Analyses a range of very complex situations which require deciding on the way forward where no precedent exists or options conflict\n \n Communication Responsibility \n \n • Provide and receive highly complex, sensitive or contentious information with barriers to understanding; present complex, sensitive or contentious information to large groups\n, • Provides and receives highly complex, sensitive or contentious information with significant barriers to acceptance and where there may be significant resistance to change\n \n This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with their manager. This job description will be reviewed regularly in the light of changing service requirements, and any such changes will be discussed with the post holder. \n This job description is intended as an outline indicator of general areas of activity and will be amended in the light of the changing needs of the organisation. It will be reviewed in conjunction with the post holder on an annual basis. Person SpecificationKnowledge, Training and Experience\n \n • Educated to master's level in relevant subject or equivalent level of experience of working at a similar level in corporate affairs, governance or assurance.\n, • Extensive knowledge and expertise of corporate affairs, or assurance gained over a significant period\n, • Significant experience and understanding of proven implementation of project management methodologies.\n Skills\n \n, • Dynamic personality and the ability to build trusted stakeholder relationships and wide support networks in a political context\n, • Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.\n, • Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly\n, • Experience of project and programme management techniques and tools such as Prince 2 or Managing Successful Projects\n Equality and Diversity\n \n, • Will consider the most effective way to promote equality of opportunity and good working relationships in employment and service delivery and has the ability to take actions which support and promote this agenda.\n Disclosure and Barring Service Check\n This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name\n NHS Cheshire and Merseyside Integrated Care Board \n #J-18808-Ljbffr

Role Purpose \n \n \n The Mechanical Project Manager is responsible for the safe, compliant and commercially controlled delivery of designated mechanical projects or work packages within the Energy Department. The role provides day-to-day leadership of site delivery, programme, suppliers, supervisors and field teams, ensuring that project outputs are delivered in line with client requirements, contractual obligations, MJ Quinn standards and relevant health, safety, quality and environmental expectations \n .The postholder will act as a key operational link between the client, project team, commercial function, suppliers and senior management, providing clear reporting, early risk identification and proactive resolution of project issues \n \n . \n Key Accountabiliti \n \n es \n 1. Project Delivery and Programme Cont \n\n • rolManage day-to-day delivery of designated mechanical projects or assigned work packages, ensuring works are planned, coordinated and delivered safely, right first time and to the required standa\n, • rd.Take operational responsibility for site methodology, sequencing, short-term planning, progress monitoring and programme performan\n, • ce.Review project information, drawings and client-issued designs, identifying buildability issues, technical queries, access constraints and delivery risks at the earliest opportuni\n, • ty.Coordinate site activity with supervisors, engineers, suppliers, subcontractors and other trades to maintain progress and minimise disruption to live environmen\n, • ts.Ensure project documentation, records, permits, quality checks and handover information are complete, accurate and maintained in line with business requiremen\n\n \n ts. \n 2. Commercial and Contractual Con \n\n • trolWork closely with the commercial team to monitor project cost, value, change, risk and forecast posit\n, • ion.Identify and escalate risks that may impact budget, margin, programme, supplier costs or overhead recov\n, • ery.Support the timely provision of information required for valuations, variations, compensation events, early warnings, procurement updates and client reporting, where applica\n, • ble.Maintain a clear understanding of project scope, deliverables and client requirements to reduce the risk of uncontrolled change or unrecorded additional wo\n\n \n rks. \n 3. Health, Safety, Quality and Enviro \n\n • nmentPromote and enforce a Safety First and Right First Time culture across all site operat\n, • ions.Ensure works are delivered in accordance with applicable legislation, MJ Quinn policies, client site rules, RAMS, permits and project-specific cont\n, • rols.Investigate accidents, incidents, near misses, quality failures and service deterioration trends competently, ensuring corrective and preventative actions are recorded and closed\n, • out.Carry out regular site inspections, quality checks and audits to verify workmanship, compliance, housekeeping and safe systems of\n, • work.Raise, manage and close non-conformance reports, ensuring actions are allocated, pursued and reso\n\n \n lved. \n 4. Supplier, Supervisor and Field Team Mana \n\n • gementLead and coordinate supervisors, field engineers, suppliers and subcontracted resources engaged on the designated pr\n, • oject.Allocate tasks clearly, confirm expectations, track progress and ensure resources are aligned to programme require\n, • ments.Monitor supplier performance against MJ Quinn standards, client requirements, safety expectations, quality outputs and agreed delivery miles\n, • tones.Support, motivate and develop team members by setting clear standards, removing blockers and promoting professional behav\n\n \n iours. \n Essential Experience, Skills and Beh \n\n • avioursStrong mechanical building services background with the ability to understand, coordinate and manage mechanical systems installation on complex pr\n, • ojects.Experience delivering mechanical projects within live, regulated or operationally sensitive environments; healthcare project delivery experience from a mechanical perspective is strongly advant\n, • ageous.Strong planning, organisation, programme management and monitoring capa\n, • bility.Commercial awareness, with experience supporting cost reporting, risk identification, change control and budget perfo\n, • rmance.Experience working with NEC3 and/or NEC4 forms of co\n, • ntract.Confident communicator with the ability to engage effectively with clients, senior managers, supervisors, engineers, suppliers and subcontr\n, • actors.High standard of written and verbal communication, numeracy and computer li\n, • teracy.Able to prioritise workload, work under pressure, meet deadlines and manage stakeholder expect\n, • ations.Strong focus on safety, quality, compliance, teamwork and continuous impro\n, • vement.Adaptable, professional and resilient, with a practical approach to problem s\n, • olving.Legal right to work in\n, • the UK.Full UK driving licence held continuously for 12 months or more, with no more than 6\n, • points.Ability to pass an enhanced DBS check where required due to the nature of client sites v\n\n \n isited. \n Qualifications and Certif \n\n • icationsRecognised building services or mechanical engineering qualification, such as ONC/HNC in Building Services Engineering, or equivalent exp\n, • erience.Building Services qualification, HNC de\n, • sirable.APM or equivalent project management qualification de\n, • sirable.IOSH, NEBOSH or equivalent health and safety qualification d\n\n \n esirable \n SUST \n AINABILTYMJ Quinn is committed to, and is investing in, a sustainable future as this is vital for the planet, our communities, customers, and business. Our sustainability goals are shaped in accordance with wider business objectives and the core foundations of sustainable dev \n elopment.We have a strong history of engaging with our people and we view sustainability no differently. For MJ Quinn this means creating space for proactive participation in the discussions that shape our sustainability aspirations, learning opportunities at all levels, and harnessing employee \n \n passion. \n ABOU \n T MJ QUINNMJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across a range of industries, including telecommunications, utilities, and mechanical and electrical engineering. Guided by a commitment to quality, innovation, and sustainability, we offer tailored services encompassing design, installation, maintenance, and project m \n anagement.Partnering with leading organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable \n solutions.At MJ Quinn, our purpose is to play a vital role in maintaining and enhancing critical infrastructure, connecting and supporting communities and businesses acro \n \n ss the UK. \n OUR \n\n • CORE VALUESPeople-Focused: We prioritise the well-being, growth, and success of our team an\n, • d partners.Safety Always Matters: We are unwavering in our commitment to ensuring a safe environme\n, • nt for all.Operational Excellence: We strive for the highest standards of quality, efficiency, and continuous i\n, • mprovement.Sustaining Our Future: We are dedicated to delivering sustainable solutions that positively impact the environment a\n\n nd society.Join MJ Quinn, where we combine innovation, expertise, and a values-driven culture to deliver excellence in eve \n \n ry project. \n This job description is not an exhaustive list of duties. You may be required to undertake additional tasks that are reasonable and relevant to your role, in line with the organisation’s business objectives. The job description will be reviewed and updated as the role evolves to reflect company activities and role requirements. Any changes will be made following consultation with you and in compliance with employment law and equality \n legislation.

Compliance Officer - Investments & Pensions Location: Liverpool City Centre Contract Type: Permanent, Full Time Hours: Monday-Friday, 35 hours per week (flexible) Salary: Competitive, dependent on experience Are you an experienced compliance professional with strong monitoring, auditing, or assurance expertise gained in a pensions or investment environment? This is an excellent opportunity to join a forward‑thinking compliance function at a pivotal moment, as the business transitions from traditional monitoring processes to more modern, data‑driven systems. We are looking for someone who can bring technical understanding, analytical capability, and operational awareness to strengthen our compliance oversight and help shape the future of our clients monitoring approach. About the Role Reporting to the Compliance Manager, the Compliance Specialist plays a key role in ensuring the business meets its regulatory obligations and maintains high operational standards across pensions and investment activities. You will be responsible for: Delivering proactive and risk‑based compliance monitoring Conducting detailed breach investigations and root‑cause analysis Performing horizon scanning to identify emerging regulatory or operational risks Producing high‑quality Management Information (MI) for senior leadership and the Board Supporting the development and enhancement of the compliance monitoring framework Key Skills & Experience Essential Strong experience in a Compliance Monitoring, Internal Audit, Assurance, or Risk role Solid understanding of pensions and/or investment operations, such as investment administration, fund operations, or pensions administration Excellent IT literacy and confidence using compliance platforms, databases, and reporting tools Strong analytical ability with experience interpreting complex data sets Clear and confident communication skills (written and verbal) Ability to work independently, manage competing priorities, and deliver work to tight deadlines Highly organised, proactive, and detail‑focused Experience producing MI and presenting insights to senior stakeholdersDesirable Experience developing or enhancing monitoring frameworks Knowledge of GRC tools or data‑driven monitoring solutions Relevant compliance, audit, or financial services qualifications What's on Offer A role with genuine influence over the business's compliance framework Opportunity to work directly with senior leadership and contribute to strategic improvements City‑centre Liverpool office with excellent transport links Supportive team environment with strong focus on development and progression 25 days holiday Cycle‑to‑work scheme Regular staff events Plus a range of additional benefits Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Financial Crime Analyst (AML / Fraud / Compliance) £30,000 - £36,000 + Benefits (DOE) Hybrid – Liverpool City Centre Company Overview This established financial services organisation provides specialist lending solutions to customers across the UK, operating within a highly regulated environment where compliance and risk management are fundamental to its success. Due to continued growth and increasing regulatory requirements, the business is looking to strengthen its Financial Crime team with an experienced Financial Crime Analyst who can help protect the organisation against money laundering, fraud and wider financial crime risks while ensuring ongoing regulatory compliance. Job Overview This is an excellent opportunity for an experienced Financial Crime, AML or Fraud professional to join a specialist compliance function within a well-established financial services business. Working closely with the Financial Crime Manager and wider Risk & Compliance team, you will investigate financial crime risks, review complex cases, support regulatory reporting and ensure the business continues to meet FCA and Anti-Money Laundering obligations. Success in the role will come from making sound risk-based decisions, maintaining regulatory standards and building strong relationships across the business. Key Responsibilities Investigate AML, fraud and financial crime referrals from internal teams. Review suspicious activity and determine appropriate risk-based outcomes. Prepare and submit Suspicious Activity Reports (SARs) where appropriate. Manage referrals involving CIFAS, Hunter/SIRA, sanctions and Politically Exposed Persons (PEPs). Support investigations relating to fraud, money laundering and financial crime. Liaise with law enforcement agencies and regulatory bodies when required. Monitor high-risk customers and undertake ongoing customer due diligence reviews. Maintain accurate case records and prepare compliance and financial crime reports. Ensure regulatory deadlines and internal service levels are consistently achieved. Keep up to date with AML legislation, FCA regulation and emerging financial crime risks. Person Specification Previous experience within Financial Crime, Anti-Money Laundering (AML), Fraud Prevention or Financial Crime Compliance. Experience working within asset finance, vehicle finance, banking, consumer finance or another regulated financial services environment. Strong understanding of UK AML regulations, financial crime legislation and risk management. Experience investigating Suspicious Activity Reports (SARs) and supporting submissions to the National Crime Agency (NCA). Knowledge of PEP and sanctions screening. Experience using CIFAS and Hunter or SIRA would be highly advantageous. Strong analytical and investigative skills with the ability to make sound, evidence-based decisions. Excellent organisational skills with the ability to manage multiple investigations simultaneously. Confident communicator who can build effective relationships across compliance, credit and operational teams. High levels of integrity, professionalism and attention to detail. Benefits £30,000 - £36,000 basic salary (DOE) Competitive benefits package Pension scheme Generous annual leave entitlement Ongoing compliance and regulatory training Career progression within a growing Risk & Compliance function Supportive and collaborative team environment Opportunity to work within a well-established financial services organisation Next Steps… If you have experience within Financial Crime, AML, Fraud Prevention or Compliance and are looking to join a respected financial services business where you can make a genuine impact, we'd like to hear from you. Apply today or contact us for a confidential discussion. ASPLIV

Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations.Health & Safety Manager (Part-Time 3 Days Per Week)c£26k - £28k + BenefitsLiverpoolWe are delighted to assist our client in their search for an experienced Health & Safety Manager to support their operation and wider multi-site network on a part-time basis (3 days per week).Reporting directly to the Operations Director, this role offers a high level of autonomy and independence, sitting outside of the operational line management structure whilst working closely with senior stakeholders across the business. This is a hands-on role requiring a strong presence on-site alongside ownership of the H&S function.This position offers an excellent opportunity for an experienced H&S professional seeking a high-impact role with flexibility , while still maintaining ownership, visibility, and influence across multiple operational sites.Key Accountabilities as Health & Safety Manager:Own and develop the H&S management system, framework and policiesReview, write and sign off risk assessments and method statementsConduct regular safety walk-arounds, identifying and acting on hazardsLead investigations into incidents, accidents and RIDDOR-reportable eventsManage near-miss reporting, ensuring corrective actions are implemented and closed outDeliver H&S improvement initiatives across the businessConduct independent audits and inspections across multiple sitesOversee statutory compliance including PSSR, LOLER, PUWER and DSEARAct as the main point of contact for HSE and external bodiesSet and drive H&S training, toolkit talks and competency frameworksProvide H&S guidance across operational and external/customer sitesExercise authority to challenge operations and issue stop-work directives where requiredThe Ideal Person for the Health & Safety Manager role:NEBOSH General Certificate (minimum), Diploma desirableProven H&S experience within industrial, manufacturing, or high-hazard environmentsStrong knowledge of PSSR, DSEAR and broader H&S legislationHands-on experience with risk assessments and incident investigationsExperience conducting audits and driving compliance frameworksConfident communicator with the ability to influence at all levelsSelf-sufficient, organised and comfortable working in a standalone capacityIOSH membership or working towards (desirable)This is a fantastic opportunity we look forward to your application.Strive Supply Chain Limited [& associated businesses] acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive. co. ukTPBN1_UKTJ

Merseyside Up to £35,000 + Bonus | Monday-Friday | 25 Days' Holiday + Birthday Off Are you an experienced Complex Care Manager looking to join a provider that genuinely puts people first? We're recruiting for a Complex Care Manager to oversee complex care packages across Merseyside, supporting adults with life-changing conditions in their own homes. Working alongside Nurse Case Managers and multidisciplinary teams, you'll lead care teams, coordinate high-quality community care and play a key role in delivering exceptional outcomes for every client. Benefits include: Up to £35,000 depending on experience Performance bonus scheme On-call payments Monday-Friday, 9am-5pm 25 days' annual leave plus bank holidays Your birthday off Workplace pension Employee Assistance Programme Ongoing training and career development Supportive and collaborative working environmentOur client is a well-established provider of specialist complex care, supporting adults with a wide range of long-term and life-changing conditions across the community. They're committed to delivering exceptional person-centred care while investing in their people through ongoing training, strong operational support and genuine opportunities for career progression. As a Complex Care Manager, you will: Manage a caseload of complex care packages across the Merseyside community Coordinate assessments and the mobilisation of new care packages Develop, review and maintain person-centred care plans and risk assessments Lead, mentor and support care teams to deliver outstanding care Build strong relationships with clients, families and multidisciplinary professionals Ensure compliance with CQC standards, safeguarding and company policies Participate in the on-call rota, providing support to clients and colleagues when requiredAbout you: Experience managing complex care packages within health or social care Knowledge of acquired brain injury, spinal injury, MND, MS or other complex conditions Previous experience leading and developing healthcare or care teams Strong understanding of CQC standards, safeguarding and quality governance Confident producing care plans and risk assessments Full UK driving licence and access to your own vehicleIf you're an experienced Complex Care Manager looking for a role where you can make a genuine difference while developing your career with a growing provider, we'd love to hear from you. Apply today or contact Callum at Leaders in Care on (phone number removed) for a confidential discussion

Senior Project Manager – Industrial & Commercial Infrastructure Job Summary Responsible for the overall operational and commercial performance of industrial and commercial infrastructure projects. Key objectives include maintaining exemplary health and safety standards, delivering projects on programme, achieving high-quality outcomes, and ensuring commercial profitability. Work collaboratively with design teams, planning teams, site personnel, subcontractors, and other stakeholders to support the successful delivery of projects from inception through to completion. Principal Responsibilities Health & Safety Promote a strong health and safety culture across all projects and operational activities. Ensure all sites are maintained in a safe and secure condition with appropriate controls in place. Ensure Risk Assessments, Method Statements, and Construction Design & Management (CDM) documentation are prepared, communicated, and adhered to. Conduct regular audits, inspections, and site reviews, implementing corrective actions where required. Deliver regular toolbox talks and safety briefings. Investigate incidents, near misses, and utility strikes, identifying root causes and implementing preventative measures. Promote proactive hazard identification and reporting. Ensure all plant, machinery, and equipment are maintained, secured, and operated safely. Client & Stakeholder Management Deliver a high standard of customer service throughout the project lifecycle. Lead regular progress and programme meetings with clients and stakeholders. Manage client expectations through effective communication and proactive programme management. Coordinate future workload planning to ensure resources are allocated efficiently. Ensure project delivery aligns with client requirements, timescales, and quality expectations. Leadership & Team Management Lead, support, and develop project management and site delivery teams. Monitor workforce performance, attendance, and productivity. Conduct employee appraisals and performance reviews. Foster a positive, fair, and professional working environment. Support operational, design, planning, and commercial teams to achieve project objectives. Quality & Operational Excellence Ensure all projects are delivered to specification and in accordance with quality standards. Oversee the preparation and maintenance of accurate as-built records and project documentation. Support recruitment and workforce planning activities to maintain operational capability. Ensure project forecasts, resource plans, and work schedules remain current and accurate. Monitor project performance and implement improvement measures where required. Coordinate training and competency development requirements for project teams. Maintain accurate records of deliveries, materials, and project documentation. Ensure adherence to company procedures, standards, and governance requirements. Commercial Management Maintain oversight of project profitability and commercial performance. Work closely with commercial teams to monitor costs, forecasts, and project outcomes. Ensure resources are utilised efficiently to maximise project margins. Identify opportunities for operational and commercial improvement throughout project delivery. Sustainability & Efficiency Promote efficient project delivery through effective planning and resource management. Minimise unnecessary site visits and operational waste. Encourage the recycling and reuse of materials wherever practical. Support sustainable construction practices and environmentally responsible project delivery. Person Specification Qualifications & Experience SMSTS (Site Management Safety Training Scheme). First Aid qualification. NEBOSH General Certificate (or equivalent health and safety qualification). HNC, HND, Degree, or equivalent qualification in Construction Management or a related discipline. Minimum 5 years' experience in a senior site management, project management, or contracts management role. Full UK driving licence. Skills & Knowledge Strong understanding of construction and infrastructure project delivery. Knowledge of CDM Regulations and construction health and safety requirements. Proficient in Microsoft Office and project management systems. Strong leadership, planning, organisational, and resource management skills. Ability to interpret technical drawings and project specifications. Commercially aware with experience managing project budgets and profitability. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Results-driven with a commitment to quality and customer satisfaction. Personal Attributes Strong commitment to health, safety, and environmental standards. Excellent communication and interpersonal skills. Flexible and adaptable approach to work. Commercially minded with a focus on business success. Professional, diplomatic, and team-oriented. Honest, reliable, and trustworthy. Committed to continuous improvement and innovation. Customer-focused and motivated by achieving successful outcomes. Professional and presentable at all times

Our client Liverpool city council is looking for an Experienced Adult Social Worker to join their Assessment and Care team. Job Purpose To contribute to the operational delivery of an effective Adult Social Care Service as part of an integrated team responsible for safeguarding, support planning and promoting the wellbeing of adults with care and support needs continuously improving outcomes. To identify individual needs through assessment. To plan and co-design individual support plans. To ensure that regular monitoring and reviews of support plans are carried out. To be responsible for social work provision including managing own caseload whilst managing the reputation of the Department and Council and complying with national and service procedures and guidance. Team Leader Main Areas of Responsibility: 1. Hold and effectively manage a complex and varied caseload with appropriate supervision, guidance and support, reflecting the function of the team and Adult Social Care in accordance with policy, procedures, guidance and legislation. 2. Undertake work within legislative frameworks including the preparation of written reports, statements and representations to the judiciary at Court hearings and applications to the Court of Protection. 3. Accountable for complex decision making and risk management in relation to caseloads ensuring professional judgement, evidence-based tools, critical reflection and analysis to inform this. 4. Communicate skilfully and confidently in complex or high-risk situations. 5. Attend and represent the department at a range of multi-disciplinary forums and undertaking the role of Chair as required. 6. Undertake direct work with service users, carers and families in line with interagency safeguarding adults policy and procedures. 7. To make appropriate assessment and act as care navigator for the individuals presenting with eligible social care needs within appropriate time limits and in collaboration with health and other agencies. 8. To plan relevant responses to meet individual needs in collaboration with carers, advocates and representatives in consultation with health and other agencies. 9. To ensure the delivery within financial resources available of services to meet assessed needs and outcomes. 10. To maintain an effective system for coordination, monitoring and reviewing support plans and service standards, to identify gaps in service or unmet need and advise line manager and commissioners. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit

Civil Engineering specialists in technical deep drainage, wastewater treatment works, storm water management, canal crossings and more. Project range in value from as little as £20,000 through to £500,000. Work is based around the Northwest region. The role of a Projects Manager includes: Working collaboratively with the Framework Manager to enhance delivery efficiency and promote opportunities while managing risk Managing multiple sites, ensuring work is completed safely, on time, within budget and to the quality required by the client Involvement with site level procurement, subcontractor logistics and H&S reporting Informing the client about project progress and addressing any concerns What you’ll need: CSCS, SSSTS/ SMSTS Previous experience of managing multiple teams/projects HNC / Degree in Civil Engineering or related field, or equivalent experience Understand civil engineering principles and practices Excellent organisation and problem-solving skills Experience of working on UU or AMP projects would be highly advantageous Ability to communicate effectively with team members and stakeholders A valid driving licence and willingness to travel to sites across your operational region Working for a regional contractor who is expanding due to increased workload and looking for individuals who are happy to work autonomously and used to managing multiple projects. You will have had experience working within deep drainage/water works ideally working on the AMP or UU projects. Great opportunity to grow with the company who work as a close-knit team who genuinely care about the people who work for them. Money negotiable depending on experience

Health, Safety & Environmental Assistant Role - Apply Now! Are you passionate about creating safe, compliant, and environmentally responsible workplaces? Do you thrive in a hands-on role where you can make a real impact on workplace safety and continuous improvement? If so, we have an exciting opportunity for an HSE Assistant to join a growing and well-established organisation in Liverpool. Liverpool Full-Time | Monday - Friday £30,000 - £36,000 per annum, DOE The Role Working closely with the HSE Manager, you will play a key role in supporting the site's health, safety, and environmental objectives. Key Responsibilities Conducting workplace inspections and identifying potential hazards, ensuring corrective actions are implemented. Supporting the review and maintenance of site risk assessments. Assisting with the development, implementation, and continuous improvement of health and safety procedures. Carrying out audits of operational activities, including permit-to-work and lockout/tagout processes. Completing and reviewing COSHH assessments to ensure compliance with regulatory requirements. Monitoring adherence to standard operating procedures through regular workplace checks. Delivering HSE inductions for new employees, contractors, and visitors. Maintaining HSE communication boards and ensuring information remains accurate and up to date. Collecting, monitoring, and analysing safety performance data to identify trends and areas for improvement. Supporting investigations and problem-solving activities aimed at reducing risk and improving safety performance. Maintaining accurate HSE records, documentation, and reports.About You To be considered for this role, you will have: A NEBOSH General Certificate or NVQ Level 3 in Occupational Health & Safety, or be actively working towards achieving one. Previous experience within a manufacturing, production, or warehouse environment. A sound understanding of current health, safety, and environmental legislation. Strong organisational skills with excellent attention to detail. Effective communication skills and the ability to work collaboratively across all levels of the business. Good IT skills, including proficiency in Microsoft Office applications. Apply now to take the next step in your career! If you're looking to develop your career in Health, Safety & Environmental management and want to be part of a business that values safety, compliance, and continuous improvement, we'd love to hear from you. For more job opportunities and general updates from Adecco, please follow us on our new Facebook page

Ready to find the right role for you? Salary: Competitive salary plus a 15% annual bonus and Veolia benefits Grade: 5.1 Hours: 40 hours per week Location: Liverpool Merseyside L19 8EG When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. As a Day Operations Supervisor you'll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave plus bank holidays Access to our company/people's pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Lead the day-shift yard operation, overseeing all day-to-day activities to ensure safe, efficient and compliant delivery of the production plan. Line manage Day Operatives and the Senior Day Operative, providing clear direction, coaching, performance management and regular 1:1s. Plan daily operations using the production plan, daily plan list, tank farm levels, tanker hire requirements and drum/IBC stock levels. Run daily team briefings to communicate priorities, targets, operational risks and key safety messages. Coordinate tanker loading/offloading and manage site traffic movements in collaboration with the Weighbridge Operator. Oversee drum and IBC management, including screening loads prior to dispatch and verifying product/specification compliance. Maintain drum and IBC stock control to ensure operational continuity and minimise disruption. Ensure all work is completed in line with SOPs, risk assessments and company policies. Complete, log and close out daily monitoring checklists (including housekeeping standards) and ensure timely completion of actions. Lead weekly site safety checks, accurately record findings and drive completion of follow-up actions. Liaise with site maintenance and raise/report issues via HxGN/AVA, supporting planning of maintenance tasks and site availability. Identify opportunities to reduce waste generation from day operations and contribute to continuous improvement and KPI delivery. Escalate significant operational, safety or quality risks promptly and provide structured recommendations on resourcing, training and yard improvements. What we're looking for; Proven supervisory/team leader experience in a manufacturing, chemical, logistics or similar operational environment. Demonstrable experience in yard operations, tanker handling, drum/IBC management or comparable material movement activities. Bulk liquid operations experience. Strong working knowledge of health & safety regulations, safe systems of work and operational best practice. Competent planning and organisation skills (daily planning plus short-term lookahead for logistics, absence cover and major site activities). Confident communicator with the ability to deliver effective briefings, delegate clearly and produce accurate operational documentation. Strong coaching style with the ability to develop competence, build morale and lead by example. IT proficient, with experience using systems such as Google Docs and operational platforms (e.g., Workday, AVA, HxGN). FLT licence (essential). Desirable: Experience writing SOPs and risk assessments. Formal training/assessment qualification. Relevant technical or operational qualifications. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Health & Safety Manager (Warehouse) c£26k - £28k (Part-Time – 3 Days Per Week) Liverpool We are delighted to assist our client in their search for an experienced Health & Safety Manager to support their operation and wider multi-site network on a part-time basis (3 days per week). Reporting directly to the Operations Director, this role offers a high level of autonomy and independence, sitting outside of the operational line management structure whilst working closely with senior stakeholders across the business. This is a hands-on role requiring a strong presence on-site alongside ownership of the H&S function. This position offers an excellent opportunity for an experienced H&S professional seeking a high-impact role with flexibility, while still maintaining ownership, visibility, and influence across multiple operational sites. Key Accountabilities as Health & Safety Manager: • Own and develop the H&S management system, framework and policies • Review, write and sign off risk assessments and method statements • Conduct regular safety walk-arounds, identifying and acting on hazards • Lead investigations into incidents, accidents and RIDDOR-reportable events • Manage near-miss reporting, ensuring corrective actions are implemented & closed out • Deliver H&S improvement initiatives across the business • Conduct independent audits and inspections across multiple sites • Oversee statutory compliance including PSSR, LOLER, PUWER and DSEAR • Act as the main point of contact for HSE and external bodies • Set and drive H&S training, toolkit talks and competency frameworks • Provide H&S guidance across operational and external/customer sites • Exercise authority to challenge operations and issue stop-work directives where required The Ideal Person for the Health & Safety Manager role: • NEBOSH General Certificate (minimum), Diploma desirable • Proven H&S experience within industrial, manufacturing, or high-hazard environments • Strong knowledge of PSSR, DSEAR and broader H&S legislation • Hands-on experience with risk assessments and incident investigations • Experience conducting audits and driving compliance frameworks • Confident communicator with the ability to influence at all levels • Self-sufficient, organised and comfortable working in a standalone capacity • IOSH membership or working towards (desirable) This is a fantastic opportunity – we look forward to your application. Strive Supply Chain Limited [& associated businesses] acts as an employment agency on behalf of external employers for the provision of permanent staff. By applying for this vacancy, you accept the T&C's, Privacy Policy and Disclaimers which can be found at strive. co. uk

Currently working with a Exciting and Growing Food & Drinks Manufacturer in the Liverpool area, who on the back of significant growth and investment, now require a Procurement Manager to establish their Sourcing Strategy and drive both cost savings and efficiencies across the function. Client Details This opportunity is with a medium-sized organisation operating in the FMCG sector, specifically in the Foods and Drinks. The company is known for its innovative approach to product development and commitment to operational excellence, and they are also seen as the leading player within their market currently. Description The role of Procurement Manager will be responsible for: Own end-to-end procurement for all core ingredients and packaging, maintaining stock levels to keep manufacturing running and products available to customers. Lead supplier negotiations across all categories, securing the best possible price and terms while protecting quality and continuity of supply. Monitor commodity and market trends to forecast pricing movements and supply chain risk, proactively managing headwinds and identifying commercial opportunities. Partner with NPD to source and integrate new ingredients at pace, and work alongside Finance to track procurement-driven cost and margin impact. Establish and maintain procurement KPIs and dashboards, using data to provide strategic insight and report to senior leadership. Profile A successful Procurement Manager should have: Proven experience in procurement and supply chain management within the FMCG industry. Experience of sourcing raw materials, including ingredient and packaging , would be beneficial Strong negotiation and supplier management skills. Knowledge of procurement systems and tools. Ability to analyse data and market trends to make informed decisions. Excellent organisational and leadership abilities.Job Offer Competitive salary ranging from £60,000 to £65,000 Performance-based bonus scheme. Permanent role offering stability and growth opportunities. Located in Liverpool, providing a vibrant and accessible work environment.This is an exciting opportunity for a Procurement Manager to make a significant impact within the FMCG industry. If this role aligns with your skills and experience, we encourage you to apply

I'm recruiting for a senior Health & Safety leader to join a major UK retail business operating a large national footprint of stores, distribution centres and logistics operations.This is a strategic leadership role responsible for shaping and driving the organisation's Health & Safety strategy across a complex, fast-paced operational environment. The successful candidate will lead the development of a proactive safety culture, influence executive stakeholders and ensure best-in-class compliance and risk management across retail, warehousing and transport functions. The Role Reporting into the Executive Leadership Team, you will be responsible for: Developing and delivering the company's Health & Safety strategy. Providing leadership and direction to Health & Safety teams across multiple business units. Driving a positive safety culture throughout stores, logistics and distribution operations. Leading compliance with all relevant Health & Safety legislation and regulatory requirements. Supporting senior operational leaders to embed safety into business decision-making. Overseeing incident investigation, risk management and organisational learning. Managing relationships with regulatory bodies and external stakeholders. Developing policies, standards and governance frameworks that support operational excellence. Producing board-level reports and presenting performance, trends and strategic recommendations. Leading major change programmes and continuous improvement initiatives. About You To be successful, you will have: Significant senior-level Health & Safety leadership experience within a large retail environment. Experience overseeing Health & Safety across multiple sites, including retail stores, warehousing and logistics operations. A proven track record of developing and implementing business-wide Health & Safety strategies. Strong experience influencing directors, executives and senior operational stakeholders. Excellent knowledge of UK Health & Safety legislation and best practice. Experience leading teams and driving cultural change across large, geographically dispersed workforces. GradIOSH, CMIOSH or equivalent professional status. NEBOSH Diploma or equivalent Level 6 qualification. Why Consider This Opportunity? A genuine strategic leadership position with board-level visibility. Responsibility for a large and diverse operational portfolio. Opportunity to influence the direction of a nationally recognised business. Attractive salary, benefits and long-term career potential. This opportunity would suit an experienced Head of Health & Safety, Group HSE Manager, Director of Health & Safety or senior retail safety professional seeking a role with real scale, visibility and influence. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Senior MEP Project Manager Liverpool £85,000 - £120,000 + Travel Allowance + Stay Away Expensed + Discretionary Bonus + Pension + Holidays + Private Medical Insurance + Package + Technical Progression + 'Immediate Start' Take on the role of a Senior MEP Project Manager with a rapidly growing contractor in the thriving data centre and mission-critical construction sector. This role offers a clear path to progression into senior management. In this role, you will be reporting directly to the project director and form part of the leadership team which includes both operational and client engagement. You will oversee the full lifecycle of MEP works, from design coordination and technical tender assessments to subcontractor management and project execution. Your responsibilities will span procurement, programme and budget control, quality assurance, and client engagement. You will lead technical teams, manage daily activities across contractors and vendors, and ensure full compliance with project delivery standards across mission critical projects. Your Role as a Senior MEP Project Manager Will Include: Establish risk and opportunity management procedures and exercises including an early warning system which identifies potential risks or changes Responsible for handover of Project(s) to operations team, including the resolution of all defects Developing special solutions / value engineering for MEP Works Liaise with clients where applicable and manage both their needs and expectations As a Senior MEP Project Manager, You Will Have: Strong MEP construction background - either mechanical or electrical bias Demonstrated success delivering complex commercial, industrial, logistics, pharmaceutical or mission critical projects Background in leading high-value construction projects within structured, fast-paced environments. Familiarity with full project lifecycle, from design coordination to commissioning and handover Keywords:Senior MEP Project Manager, MEP Project Manager, Mechanical Project Manager, Electrical Project Manager, M&E Project Manager, Senior Building Services Manager, MEP Lead, MEP Construction Manager, Senior Mechanical Manager, Senior Electrical Manager, Building Services Project Manager, MEP Contracts Manager, Senior MEP Lead, Technical Services Manager,Somerset, Somerton, Bristol, Bath, Exeter, Taunton, Yeovil, South West, London, Slough, Reading, Oxford, Birmingham, Manchester, Leeds, UK Wide

Health & Safety Manager New Site | Greenfield Opportunity | Build a Safety Function from the ground up Salary: £45,000 per year Working hours: Monday-Friday (flexible hours) The Role As the Health & Safety Manager, you'll be the subject matter expert for all Health & Safety matters across the site. Working closely with operational and senior leadership teams, you'll lead the development of policies, procedures and compliance frameworks while supporting the safe growth of the business. This is an ideal opportunity for someone who enjoys creating structure, driving change, and seeing the direct impact of their work. Key Responsibilities Establish and develop the site's Health & Safety management system. Create and maintain risk assessments, safe systems of work and procedures. Ensure compliance with UK Health & Safety legislation and industry standards. Conduct audits, inspections and workplace assessments. Lead accident, incident and near-miss investigations. Develop and deliver Health & Safety training programmes. Manage contractor and visitor safety processes. Produce Health & Safety reports, KPIs and improvement plans. Support operational teams with risk management and continuous improvement initiatives. Drive a proactive Health & Safety culture across the organisation. About You NEBOSH Diploma, NEBOSH General Certificate or equivalent qualification. Previous experience in a Health & Safety role within manufacturing, production, engineering, food, chemical, pharmaceutical or process environments. Strong understanding of risk assessments and safety management systems. Knowledge of UK Health & Safety legislation. Confident communicator with the ability to engage and influence stakeholders at all levels. Self-motivated, hands-on and capable of working autonomously. What's on Offer? Opportunity to build and shape your own Health & Safety department. Key role within a new site and growing operation. Significant autonomy and visibility within the business. Chance to make a lasting impact on company culture and performance. Join an established business with ambitious growth plans. Competitive salary and benefits package. If you're looking for a role where you can create, develop and lead a Health & Safety function while being part of an exciting growth journey, we'd love to hear from you

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London, Cardiff OR UK Remote | £53,100 - £71,900 (depending on experience) + Incentive award tied to performance + | ⭐Our Financial Health team The team's primary goal is supporting those tackling tough financial situations. It is essential that from the very start, we're on the same page about our collective responsibility: providing thoughtful support and practical options to those in need. You’ll play a key role by... It's all about being there for our customers when they need us the most. You'll play a crucial part in guiding customers, creating a pathway out of financial hardship. With your assistance, they'll find a fresh start and a clearer financial outlook. You will do this by: • This is an Individual Contributor (IC) role, but it requires indirect leadership in our squad structure to drive Financial Health strategy improvements, • Helping to deliver a number of strategic changes which consistently lead to good customer outcomes whilst also protecting Monzo's interests, • Working with analysts, product managers, engineers and operations staff across Monzo to implement proposed changes, • Using qualitative and quantitative data sources to analyse the impact of recent changes as well as some monitoring of the overall portfolio performance, • As a senior member of the team, you will be supporting the growth and development of more junior team members., • Working with external partners, to ensure they adhere to Monzo’s standards and provide good customer outcomes, • Documenting and using data to ensure the execution of our strategy is in line with expectations with the right governance, control and monitoring. We’d love to hear from you if… • You have experience of working with external partners including relationship management and auditing, • You have experience in Collections and Recoveries strategies, • You understand the regulatory landscape including CONC, SYSC, Consumer Duty and the CCA (knowledge of equivalent EU regulatory frameworks is a plus), • You have leadership experience (directly or indirectly) and you are able to drive forward strategic projects, • You can identify, articulate and mitigate risks associated with strategic changes, • You have strong judgement, and can make trade-offs between what is desired with what is feasible, • You have a proven ability to gain approval for proposed business changes, • You are highly resourceful and a self-starter; you excel at researching, untangling, and mapping out unfamiliar regulatory frameworks or new operational domains., • You are comfortable working in a fast-moving, ambiguous and changing company, • You have experience working cross-functionally with engineering, risk, operations and finance teams, • You are a collaborative, strategic problem solver who loves working hard towards a deadline, • Giving customers in financial difficulty the best outcome is at the heart of what you do Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! What’s in it for you £53,100 - £71,900 (depending on experience) + Incentive award tied to performance This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. The application journey has 4 key steps • Initial Recruiter Screening Conversation., • Initial Interview with the Hiring Manager, • Role Specific Interview, • Behavioural Interview This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TP1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2026 and 2025 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

About us At Environment Bank, we’re working together to help restore natural habitats across England. With thousands of acres of new habitat creation already underway, our projects are delivering biodiversity gains and helping vital ecosystems to recover and flourish. Our diverse team includes ecologists, land managers, habitat specialists, geospatial analysts, planning advisors, account managers, digital creatives, legal experts, and more. From our habitat specialists to our sales and marketing teams, everyone at Environment Bank is a champion for our values, working towards our goal of reversing biodiversity loss. Environment Bank is a market-leading organisation in a sector that’s experiencing rapid growth. We’ve already built a highly skilled team of experts and we’re actively looking to expand our team in the coming months. We’re incredibly proud of all we achieved so far and we’re still growing. If you'd like to be part of a driven organisation that's making a real difference, find your next role with the team at Environment Bank. About the role Environment Bank is on an exciting journey, optimising our structure, processes and governance to support rapid growth. As a Project Manager covering the North or South of England, you will play a pivotal role in governing, shaping, and overseeing the successful delivery of habitat creation and enhancement projects. This role goes beyond day-to-day delivery management: you will act as a guardian of process, quality, and project discipline, ensuring that all projects at any stage in their lifecycle adhere to Environment Bank’s governance framework, project controls, and lifecycle standards. You will work closely with ecologists, habitat delivery specialists, land managers, and wider stakeholders to embed a robust, repeatable way of working across the project portfolio. You will own the end-to-end project lifecycle, from early design and legal processes through capital works and into long-term asset management. You will also support the setup and ongoing management of complex sites, ensuring visibility, traceability, and strong control across all activities. Capital works may include the creation and enhancement of woodland and scrub, species-rich grassland, wetland habitats, and associated infrastructure. This role will sit under our PMO team. Responsibilities Governance, Process & Project Controls • Act as the primary governance and process enforcer across all projects in your region, ensuring adherence to Environment Bank’s project management framework, standards, and gateway requirements., • Own and manage the full end-to-end project lifecycle, including gateway approvals, assurance activities, and documentation., • Establish and maintain strong project controls, including risk, schedule, cost, change, and quality management., • Lead the creation, maintenance, and optimisation of project processes to improve visibility, traceability, and organisational control., • Provide oversight across multiple concurrent projects, ensuring they are well-governed, compliant, and progressing in line with agreed methodologies. Planning, Delivery & Oversight • Provide top level oversight of all projects in your region becoming the single point of contact and information for the national programme manager and Ops Director., • Develop and own the integrated, end-to-end project plan, coordinating inputs from ecologists, habitat creation specialists, consents managers, and contractors., • Monitor and support the setup and ongoing management of complex habitat bank sites, ensuring robust planning, sequencing, and operational readiness., • Chair project meetings, drive decision-making, and maintain high-quality communication across multidisciplinary teams., • Manage the project risk register, programme, and assurance schedule, ensuring proactive mitigation and escalation where required., • Ensure safe delivery of all works, promoting a positive safety culture and ensuring compliance with relevant legislation and internal standards. Commercial & Financial Management • Set, manage, and monitor project budgets across the full lifecycle, ensuring accurate forecasting, cost control, and financial governance., • Oversee contractor performance, KPIs, and delivery quality, ensuring works meet specification, timescales, and budget. Reporting & Continuous Improvement • Provide clear, timely reporting on project progress, risks, issues, and performance to internal stakeholders., • Maintain accurate and up-to-date project information across relevant systems and tools., • Lead lessons-learned activities, ensuring insights are captured, shared, and embed with the prog manager into future ways of working., • Contribute to continuous improvement initiatives, helping to refine processes, strengthen governance, and enhance project delivery capability across the organisation. Essential • Proven ability to lead and govern multidisciplinary project teams, ensuring strong project control and adherence to process., • Experience managing project controls functions, including planning, estimating, financial control, and commercial management., • Excellent communication and presentation skills, with the ability to influence, challenge, and drive action across diverse stakeholders., • Strong project management capability, with a deep understanding of both the technical and behavioural aspects of programme delivery., • Experience delivering projects with consent/permit restrictions and/or seasonal constraints., • Demonstrable experience in risk management and structured project governance., • Full UK clean driving licence and willingness to travel for regional site visits and events. Desirable • APM accredited or equivalent., • Educated to degree level in a relevant subject, or equivalent professional experience., • Experience in habitat creation, restoration, or nature recovery projects, ideally in a project management capacity. As an organisation, we believe that work should be fulfilling, inspiring, and balanced, so we’re creating a space where our team can thrive, both personally and professionally – providing flexible working arrangements, mental wellbeing support, and more. We offer... 🎁Performance-based annual bonus up to 10% of salary 💸Pension scheme with employer-matched contributions at 6% of salary 🏖️ 30 days of annual leave, plus paid bank holidays, birthday, and wellbeing day ➕ Option to purchase 5 additional days of annual leave after probation 🏡 Hybrid flexible working option 💼 Regional and departmental team co-working days 🌞 Expenses-paid whole company meet twice a year 🎗️ Team fundraising and charity events 🎓 Ongoing career development with training and mentoring 🩺 Medical cash back scheme to cover everyday healthcare costs 🧠 Employee assistance mental wellbeing support ❤️‍🩹️ Enhanced sickness pay allowance

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Location: Mozambique with possibility of travel throughout the country and region Contract Type: Fixed Term, 6 – 8 months Start date: ASAP The HALO Trust is seeking an expert Armourer to support the development of its Weapons and Ammunition Management (WAM) programmes in Mozambique. HALO aims to reduce human suffering caused by armed violence and other drivers of migration by working with national partners to secure arsenals. Over the next 6 – 9 months, HALO will deliver an ambitious programme of institutional capacity development and advisory support to national security forces in Mozambique to strengthen the effective management of state-owned weapons and ammunition. The Armourer will lead this process, supporting the design and implementation of a new Small Arms Light Weapons (SALW) training framework to be delivered to national partners. This is a full-time position based in Mozambique and may require regional travel. HALO is an equal opportunity employer. Women and Mozambican nationals are encouraged to apply. Reporting to the HALO Mozambique WAM Project Manager, and working in collaboration with HALO’s WAM Capability Manager, the Armourer will provide technical support to WAM projects in Mozambique, including the delivery and support of SALW activities. This is primarily a training and development role, requiring someone with proven experience in designing and delivering high-level SALW training courses. The Armourer will support the development of technical standards for training and implementation of SALW activities, under the direction of the Project Manager, HALO Capability Team Manager and other Global Technical Specialists. Small Arms and Light Weapons Management • Plan, design, and deliver a SALW training framework for Mozambique., • Deliver and standardise SALW training courses in line with the context of Mozambique., • Ensure project outcomes meet national and international technical standards., • Assist the Project Manager in identifying areas for development, focusing on innovation, operational delivery, and safety., • Ensure regular coordination and communication with host country authorities and stakeholders, focusing on supporting and developing national technical standards., • Support the Project Manager and technical staff in their roles., • Ensure all SALW assessment, disposal, and transport activities are conducted safely and with appropriate risk assessments. General • Provide technical support to the programme as directed by management., • Support the orientation and development of national and international staff in Mozambique offices to enhance national operational capacity and understanding of SALW training progression., • Be willing to assist the programme management team with training courses, covering for colleagues during absences, or other tasks as directed by the Programme Manager. All international staff are expected to: • Work within HALO’s core values and standards., • Understand and comply with all HALO policies and procedures., • Operate in emerging country contexts where living standards may be basic., • Work appropriately within the cultural and legal framework of the host country. This is a non-contractual document and may change over time. It is intended to summarise the main duties and responsibilities of the role, not to be an exhaustive list. All HALO staff are expected to demonstrate flexibility and a willingness to undertake appropriate tasks as needed Essential Experience and Qualifications • Trained Armourer with 10 years of experience in a military or police role., • Civilian qualifications from recognised institutions considered on a case-by-case basis., • Military Armourer certification (e.g., Armed Forces Grade 1 or equivalent)., • Previous experience in delivery of Armoury Storekeeper, Storage Manager and Armourer courses., • Full fluency in spoken and written Portuguese. Desirable Skills/Experience/Qualifications • Knowledge and experience applying the Modular Small Arms Control Implementation Compendium (MOSAIC) in challenging environments, ideally in Africa., • Previous experience working with host nation military/police forces., • Comfortable delivering complex training to large groups in Portuguese., • Good English proficiency. HALO offers the following benefits package in Mozambique • $350/month overseas living allowance., • $750/month food allowance pro-rata., • Accommodation provided in shared flat., • 6-8 month contract with potential for extension., • 49 days of annual leave pro rata, increasing to 56 after two years of service., • Three return flights to home location., • Global insurance coverage. To apply for this role, please submit your CV and supporting statement (no more than one page) detailing why you are suitable for this role, before the closing date for applications which is 17th August 2025. If there is a sufficient calibre of applicants, we reserve the right to close the role earlier than the date noted. The HALO Trust is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. The HALO Trust is committed to a culture that is both diverse and inclusive and we seek to recruit, develop, and retain the most talented people form a diverse candidate pool.

Join The UK’s #1 Tips & Tronc Distribution Solution for Hospitality! Hi there! Thanks for checking out this role! If you're the right fit, you’ll be joining an incredibly dedicated team at the forefront of fair, transparent, and staff-controlled tipping in the hospitality industry and beyond. We’ve doubled our revenue in the last six months, cementing our position as the UK’s #1 tips & tronc distribution solution, and we have ambitious goals to grow even further. About the Role We’re looking for a Customer Success Manager with a passion for building long-term client relationships and driving measurable success. You’ll manage a portfolio of accounts, deliver a white-glove experience, and work cross-functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction — as well as helping to shape the future of the Customer Success team through knowledge sharing, process improvements, and mentoring. What You’ll Do ✅ Own the post-onboarding relationship with assigned clients, ensuring consistency and value delivery. ✅ Actively manage client goals, platform usage, and account health to maximise retention. ✅ Lead regular account reviews, providing actionable insights and recommendations. ✅ Anticipate risk by monitoring engagement signals and addressing issues before they escalate. ✅ Build a deep understanding of client business models, tipping policies, and success metrics. ✅ Support clients in adapting to legislative changes, platform updates, and operational challenges. ✅ Collaborate with Product, Tech, and Support to resolve issues and champion client needs. ✅ Share best practices and contribute ideas to improve ways of working. ✅ Play an active role in roadmap discussions and cross-functional initiatives that enhance the client journey. What We’re Looking For 🔹 Proven experience in Customer Success or Account Management (ideally in SaaS, fintech, or hospitality). 🔹 Strong relationship-building skills with excellent verbal and written communication. 🔹 Ability to deliver strategic account reviews and present recommendations confidently. 🔹 Proactive, problem-solving mindset with strong organisational skills. 🔹 Team player who contributes to process improvements and knowledge sharing. 🔹 Bonus: Experience with CRM software (HubSpot a plus) or knowledge of hospitality operations. Tools & Platforms We Use 💬 Microsoft Teams & 📂 OneDrive – Communication and collaboration 📊 Freshsales – CRM and client tracking 🚀 Rocketlane – Project management and onboarding 🎨 Canva – Creating content and client-facing material 📧 SendGrid – Customer comms and automation 🎟️ Freshdesk – Support and ticketing system Why Join Us? We know that start-up/scale-up life isn’t for everyone—there will be challenges. But having a brilliant team, a strong purpose, and making a real difference in the lives of our users makes it all worthwhile. At TiPJAR, you’ll be supported to do your best work, feel empowered in your role, and play a direct part in shaping the future of tipping. What We Offer: 💼 Flexible working hours 🍽️ Exposure to some of the best UK hospitality operators 📈 Career progression opportunities 🏖️ 33 days holiday (including bank holidays) 🏠 Remote working 🌍 ‘Work from anywhere’ policy – work abroad for up to 4 weeks per year 🐶 Dog-friendly London office 💙 An excellent team culture based on values created by our team The Interview Process We want to make sure this role is the perfect fit for both you and us. Here’s what to expect: 1️⃣ First Stage – A Teams call with recruitment team to discuss your experience and motivations. 2️⃣ Second Stage – A deeper interview with our Head of Customer Success, focusing on strategy, problem-solving, and your fit with the business. 3️⃣ Final Stage – Meet our COO, A conversation about leadership, impact, and where you fit in our journey 💌 Apply now and help us continue to grow as the UK’s #1 tips & tronc distribution solution for hospitality! Pre-employment Screening All successful candidates must undergo a DBS check, as well as other pre-employment checks such as referencing and right to work. Offers of employment are contingent upon candidates securing and demonstrating their right to work in the UK. Evidence of this right must be provided to TiPJAR, in accordance with the Immigration, Asylum and Nationality Act 2006, before the start of employment. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).

SenseOn is looking for a Forward Deployed Engineer to sit at the intersection of security engineering, software development, and customer success. This is one of the broadest and most impactful technical roles in the business, you will be the person who makes SenseOn work, in the real world, for real customers. As a Forward Deployed Engineer, you will embed directly with customers to deploy and configure the SenseOn platform, develop custom integrations, and ensure that every customer derives measurable security value as quickly as possible. You will own the technical outcome, supporting technical sales and working on technical delivery to enable SenseOn to be effective. This is not a pre-sales or demo role. You support both new business engagements and existing customer renewals, providing the technical depth to prove and quantify the value SenseOn delivers and ensuring that as deployments grow more complex with expanded log ingestion, customers always feel in safe hands. You will report to the VP of Technology and work closely with the Security Operations, Customer Success, Sales Engineering, and Product teams. Location: UK Travel: Approx 25% to customer sites Experience: 3 to 6 years+ The Role in Detail You will own the full technical lifecycle of a customer deployment, from initial architecture review through to live production, ongoing integration development, and long-term platform health. You will build cloud integrations. You will write and tune detection rules in SIEMs. You will debug customer environments. And you will ensure that every customer you touch becomes a SenseOn advocate. Your impact does not stop at deployment. As SenseOn’s log ingestion capability grows and deployments become more complex and wide ranging, you will work with the Customer Success team to build the technical business cases that win renewals and drive expansion bringing the same engineering rigour to proving value as you do to deploying it. • Lead end-to-end SenseOn platform deployments and complex log ingestion rollouts without customer disruption., • Conduct architectural reviews to define deployment strategies and identify integration opportunities., • Own the post-sale technical relationship into steady-state operations, delivering against technical success criteria tied to quantifiable security outcomes., • Travel to UK and international customer sites approximately 25% of the time., • Provide the technical evidence base and build business cases for renewals and expansions, translating platform telemetry and incident response data into clear customer outcomes., • Proactively health-check environments, close technical gaps, and resolve visibility issues ahead of renewal conversations., • Collaborate with Sales Engineering to ensure continuity from pre-sale technical validation through to post-sale deployment., • Write production-quality software to build and maintain integrations across third-party security tools, SIEMs, identity platforms, and AWS, Azure, and GCP environments., • Contribute reusable connectors to the SenseOn integration library and create custom automation to optimise security operations workflows., • Work confidently across backend languages (Python preferred; Go, JavaScript, and Bash valued) utilising RESTful APIs, webhooks, and data pipeline patterns., • Write, tune, and maintain high-fidelity, low-noise SIEM detection rules by translating threat intelligence and attacker behaviour., • Map coverage to the MITRE ATT&CK framework to address visibility gaps, and develop new detection logic with Security Operations., • Iterate on rules post-deployment to reduce false positives, and provide expert guidance to customers regarding their detection strategy and risk posture., • Develop deep relationships with customer security leadership, acting as a trusted adviser across their security architecture., • Proactively mitigate adoption risks, resolve deployment blockers, and conduct structured onboarding from platform fundamentals to advanced threat hunting., • Monitor deployed environment health, address technical drift, and translate field experience into actionable product feedback internally., • Partner with Sales Engineering on Proof of Value (POV) engagements, providing technical credibility to differentiate SenseOn., • Contribute to bespoke technical demonstrations, architecture proposals, and solution designs for complex prospects transitioning from legacy platforms or traditional SIEM solutions., • Act as a direct conduit between the field and product teams, raising well-evidenced bugs, feature requests, and detection improvements., • Participate in User Acceptance Testing (UAT) for new platform releases to provide field-informed quality assurance., • Identify cross-environment patterns to highlight new detection opportunities or platform capability gaps for the analytics backlog. Essential • 3–6 years of experience in a technical cybersecurity role, ideally spanning Security Operations and an engineering or customer facing function., • Demonstrable software development capability, you must be able to write, review, and deploy code in a production context. Python is strongly preferred., • Proven ability to write and tune detection rules in one or more SIEM platforms (e.g. Splunk, Microsoft Sentinel, Elastic, QRadar). You are comfortable translating threat scenarios into detection logic and iterating on rule quality based on operational feedback., • Hands-on experience building and troubleshooting integrations with cloud platforms (AWS, Azure, or GCP), REST APIs, and common security tooling including SIEMs, EDRs, XDRs, and NDRs., • Strong understanding of networking fundamentals, operating systems (Windows and Linux), and identity and access management concepts., • Experience deploying or operating software in containerised environments (Docker, Kubernetes)., • Excellent written and verbal communication skills, with the ability to engage credibly with both technical engineers and non-technical stakeholders up to C-level., • Based in the United Kingdom with the right to work in the UK. Highly Desirable • Prior experience in a Forward Deployed Engineer, Customer Success Engineer, or Technical Account Manager role at a security or SaaS company., • Experience supporting customer renewal engagements from a technical perspective — building business cases, evidencing value, and closing coverage gaps ahead of renewal conversations., • Familiarity with log ingestion at scale, including the operational and architectural challenges of onboarding diverse log sources across complex enterprise environments., • Experience with CI/CD pipelines, Infrastructure-as-Code (Terraform, Ansible), and modern DevSecOps practices., • Exposure to machine learning or AI-driven security analytics platforms., • Relevant industry certifications such as CISSP, AWS Solutions Architect, GCIH, or equivalent., • Experience supporting or replacing incumbent security platforms (e.g. Darktrace, CrowdStrike, Splunk) within enterprise customer transitions. Within your first 90 days, you will have completed at least one end-to-end customer deployment, established yourself as the technical lead for a portfolio of accounts, and shipped at least one integration adopted by a customer in production. Within 6 months, you will be leading complex multi-environment deployments independently, supporting renewal engagements with clear technical business cases, and have contributed meaningful detection rules and integrations to SenseOn’s shared library. Within 12 months, you will be shaping how SenseOn approaches deployment and customer value quantification at scale, informing product roadmap decisions, mentoring more junior team members, and owning the technical success of some of SenseOn’s most strategic accounts. What We Offer • Competitive salary commensurate with experience, • Unlimited holiday allowance, • Hybrid working model with flexibility around customer commitments, • Bi-annual career progression review, • Personal learning and development budget, • MacBook and all necessary tooling provided, • Enhanced pension scheme, • Private healthcare through Vitality, with rewards and discounts Belong at SenseOn At SenseOn, we define Talent as employees who are customer obsessed and pursuing excellence. They are courageous, good people, doing good things, powering our mission. If this resonates with you, then you will always belong. Nothing else matters. We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant. Difference is what makes us stronger.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. We're looking for a technical engineering manager (UK Based) to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams. You will lead the Geo for Self-Managed Customers team, which owns the Geo product end to end. Geo is tenant-to-tenant replication that sits between raw infrastructure replication and single-object transfer, and it is the foundation customers rely on for their disaster recovery strategies. What you'll bring: • Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy, • Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there, • Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps, • A history of building and managing high-performing, accountable team cultures, including managing out when necessary, • Comfort driving complex projects to completion without relying on a dedicated TPM, • Experience leading distributed and remote teams effectively Key Responsibilities: • Lead the roadmap and execution for the Geo product serving Self-Managed customers, setting clear direction in close partnership with the team’s Product Manager., • Hire and develop a high-performing engineering team where members can thrive and deliver with quality and speed; the team is India-anchored, with EMEA backend/fullstack hiring to improve timezone overlap., • Own the reliability, correctness, and performance of Geo replication as the core layer underpinning disaster recovery for Self-Managed deployments., • Deliver bug fixes, API extensions, and new capabilities to the shared Geo codebase, maintaining relationships with the Geo SMEs embedded in the Dedicated Migrations and Resilience teams so day-to-day commits resolve quickly., • Build and maintain runbooks, guardrails, and reviews so the team operates with rigor; ensure high-quality, timely responses to Geo-related escalations from Support and internal partners., • Define, track, and report on delivery and operational metrics, using them to drive continuous improvement., • Participate in the Incident Management on-call rotation to help ensure availability goals for Geo are met, working with reliability engineers and development team members. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Commercial & Project Manager Norfolk (with flexible working and some WFH/Remote) Fixed Term Contract 12 months (with potential to extend) Full time (37 hours) or part time (minimum 3 days/week) Salary £30,000 to £35,000 per annum/pro rata You're someone who thrives when there are ideas to shape and the chance to make a tangible difference. This role isn't just about keeping things running - it is about helping an organisation evolve and grow in a way that's smart and sustainable and rooted in real purpose. As our Commercial and Project Manager, you'll be joining an enthusiastic and friendly team at a pivotal moment. Working closely with the Director you'll help shape how we generate income, use our space and connect with our audiences - all with the aim of securing a sustainable future for the charity and the communities we support. You'll explore ways we can better use our venue and facilities, develop and lead marketing campaigns, and identify opportunities for income through events, sponsorship and partnerships. Alongside this you will design better processes, track our progress, support strategic planning and manage/mentor a small team, helping bring people together across different functions. This role needs someone comfortable juggling detail and big-picture thinking - someone who can manage a budget, write a report, and then dive into a team discussion about new ideas. You'll be someone who enjoys working both independently and as part of a collaborative tam, with strong communication skills and a willingness to ask questions and make things happen. You do not have to have every experience, but we are looking for someone who can demonstrate project management experience, understand resource planning with a creative approach to marketing and income generation. This role is an opportunity to make a tangible difference - shaping not just what we do, but how we do it. About Wells Maltings We are a vibrant cultural, heritage and community venue delivering a diverse programme of events set in the Norfolk coastal town of Wells-next-the-Sea. We are a charity and are not in receipt of any funding outside of that we self-generate from our programme of events, our café and hire spaces and through sponsorship and fundraising. Find out more about us at: https://www.wellsmaltings.org.uk About the Role This is a new role designed to support our strategic plan for the coming year; the key aim of which is to increase our revenue base and optimise our practices and systems to ensure we are financially sustainable, whilst continuing to develop and deliver our range of programme and events for our communities and visitors. Key responsibilities: • To undertake a review of the use of space throughout the venue and produce a plan for making our spaces work more effectively (including monetisation where appropriate) for our visitors and our local communities., • To review our marketing strategies and design cost effective ways across diverse platforms to extend our reach and speak more effectively to our potential and existing customers, local communities, sponsors and funders., • To work closely with the Director to plan and identify revenue opportunities through to delivery, such as marketing a corporate events package, identifying and realising leads, supporting sponsorship and fundraising initiatives., • To set up user groups to provide feedback and generate ideas for income generation and developing services., • To track key performance indicators (KPIs) in line with the strategic plan and analyse data to identify trends and opportunities for improvement to feed into an annual impact report and audience development plan., • Collaborating closely with the Director to manage the organisational risk register, prepare for quarterly Trustee Board meetings plus sub committees, and create agendas and minutes., • To identify areas for operational efficiency, design and implement new systems and processes, and streamline workflows., • To manage/mentor the Operations and Café Teams, developing cross team initiatives., • Identify and resolve operational issues across teams, troubleshoot challenges and implement mitigating strategies., • Ensure adherence to charity law, regulatory requirements and company policies across all organisational operations., • To always be an ambassador for Wells Maltings. Person Specification: You do not need to have experience in every aspect of the areas below, but if you believe your career and lived experience has prepared you well for this role, we encourage you to apply and demonstrate your transferable skills. Experience, qualifications and attributes for the role include: • Project Management and Quality Control: An experienced project manager who can deal with complexity, scheduling and resourcing, achieving a clear and high-quality set of deliverables by set deadlines., • Resource planning: A good understanding of budgeting, resource allocation and funding opportunities and constraints., • Marketing: Experience of extending reach using a variety of platforms, plus talking directly to specific groups such as for corporate hire, fundraising and sponsorship., • People management and development: Experience of managing cross functional teams, mentoring and developing them., • Collaboration: Experience of working across teams and encouraging different forms of collaboration both internally and with stakeholders., • Communication: Well developed and effective communication skills (both written and oral) persuasive and approachable., • Multi-tasking and detail-orientation: Good organisation and analytical skills, patience, reliability and attention to detail whilst effectively managing and prioritising multiple tasks., • Charitable purpose: Evidence of commitment to the aims of Wells Maltings.

Job Purpose As CMC Project Manager, you will provide your Project Management and CMC knowledge and expertise to support the Drug Substance (DS), Drug Product (DP) and Device teams and management of their vendors/suppliers through BLA, MAA and PAI processes to launch Sonelokimab in the US and EU markets. Major Accountabilities: • Work with DS, DP and Device team to ensure on-time, in-full and on budget delivery of internal project goals and milestones and key documentation for regulatory submissions., • Work with external suppliers and vendors (alliance / account management) to ensure delivery of MoonLake’s project goals and milestones and key documentation for regulatory submissions., • Support the Senior Director Project Management in ensuring adherence to the Moonlake governance structure and processes., • Keep MoonLake Operational Plans (MOPs) up to date in SmartSheets and other PM tools as required through interactions with key business stakeholders and translate these into meeting materials / status reports / priority lists etc. for the different governance meetings., • Assist in the arrangement and management of governance meeting agendas, slide decks, minutes etc., • Champion and foster a culture change promoting and identifying cross functional interdependencies., • Provide the Senior Director Project Management with project status updates, feedback, and appropriate reporting on the MoonLake Operation Plan., • Evaluating risk on company projects and assist with identifying owners and mitigations., • Use the MOP to assess KPIs, capacity and resourcing, demand planning & actuals including 3rd parties., • Run projects not within the CMC arena to further personal development and deliver MoonLake’s development and commercial strategy. Your profile Education: • Bachelor’s degree in science; certification in Project Management advantageous but not essentialExperience:, • +5 years of experience in a PM / PMO environment, • +5-10 years DS or DP (biologics) manufacturing experience in a fast paced start-up or C(D)MO environmentSkills/knowledge/behavioural competencies:, • Strong project management skills in the areas of time, cost, quality and risk management, • Excellent written/verbal communication, • Prioritisation/organisation skills, • Ability to build Relationships with stakeholders across multiple departments and geographies, internally and externally, • Negotiation and influencing skills., • Ability to scope, plan, execute, and track projects with autonomy, if assigned., • Excellent skills with Microsoft Word Office, Excel, PowerPoint, Outlook Smartsheets etc., • Identifying interdependencies and links for activities across functions not just within CMCWork Location:, • 2 days a week in our brand new Cambridge Office(s) Why us? An exciting job opportunity awaits you! MoonLake is a dynamic and innovative company pushing the boundaries of possibility, and we are looking for passionate individuals to join our stellar team. What we offer: Learning Environment: An opportunity to learn and grow alongside experienced professionals in a supportive and innovative biotech environment. Impactful Work: Contribute to ground-breaking projects that have the potential to transform global healthcare. Flexibility and Balance: Work remotely/hybrid, enjoying a healthy work-life balance while making meaningful contributions to our team. Career Growth: A clear path for career progression, with the chance to take on more responsibilities as you develop your skills. Our Core Values We look for potential MoonLakers that embody our three core values that drive our pursuit of excellence: We do Stellar Science: We aspire to create novel therapies that elevate treatment horizons, with innovative science, and high quality, always. We go beyond: We aspire to be positively disruptive in our field, and bold in the way we challenge the norms and each other. We unlock value: We aspire to create long-term value for investors and communities. About us MoonLake Immunotherapeutics is a clinical-stage biopharmaceutical company unlocking the potential of sonelokimab, a novel investigational Nanobody® for the treatment of the inflammatory disease, to revolutionize outcomes for patients. We continue to make significant progress in our Global Clinical Development Programs. The company’s focus is on inflammatory diseases with a major unmet need, including hidradenitis suppurativa and psoriatic arthritis – conditions affecting millions of people worldwide with a large need for improved treatment options. MoonLake was founded in 2021 and is headquarted in Zug, with hubs in Cambridge & Porto. Further information is available at _

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: We are looking for a motivated, curious, and enthusiastic Product Manager to join our growing product team. This is not a role where we expect you to have seen it all before or be an expert in every discipline. We believe great product instincts combined with the right attitude will take you far, and this role is designed to be a launchpad for your career. Product management at Ripjar is beautifully varied, and we want you to find your own strengths. While you will get a solid grounding in the entire product lifecycle, you will have the flexibility to lean into the areas that excite you most as you develop: • The Tech and Delivery Side: Partnering closely with world-class engineers and architects to build cutting-edge systems., • The Commercial and Marketing Side: Shaping product strategy, exploring pricing models, and helping position our products in the global market., • The Operational Side: Working on how our complex AI systems are deployed and implemented effectively for our clients. Bring Your Ideas to Shape How the World Fights Financial Crime with AI AI is at the heart of what we do. We don't just want you to manage a roadmap; we want you to bring your own creativity and ideas to the table. You will help us think about how we can leverage the next generation of AI tools and processes to make a meaningful difference. If you are fascinated by the fast-moving world of artificial intelligence and want to apply it to real-world challenges, you will thrive here. What you'll be doing: • Lead and Shape Initiatives: Be responsible for key product features from concept through to launch, working alongside UX designers, engineers, and QA specialists., • Listen and Learn: Engage directly with our customers and internal teams to deeply understand user needs and domain challenges., • Build Momentum: Act as an Agile product owner by writing user stories, collaborating team ceremonies, and helping the team deliver., • Experiment with Strategy: Contribute fresh ideas to our product development, marketing strategies, and pricing approaches. Requirements What we're looking for: We are keeping things simple. We aren't looking for a long list of certificates; we are looking for potential, adaptability, and commitment. • Some Product Experience: You have a solid grounding in product management principles, perhaps as an Associate PM, Product Analyst, or a closely related role in a fast-moving tech environment., • B2B or SaaS Exposure: You have some familiarity with how enterprise software or SaaS products are built and delivered., • Curiosity Around AI: You don't need a degree in data science, but you should be genuinely excited by AI technology and eager to explore how it can solve complex problems., • Strong Communication: You know how to collaborate cross-functionally, listen to different perspectives, and build trust with a team., • Bonus Points: Any exposure to financial services, compliance, or RegTech is a great plus, but absolutely not a requirement. Benefits Why we think you’ll enjoy it here: • Competitive base salary DOE, • 25 days annual leave + birthdays off, rising to 30 days after 5 years of service, • Christmas shutdown, • Fully remote working, • 35 hour working week, • Flexible working hours., • Private Family Healthcare, • Life Assurance, • Pension salary sacrifice, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • There is a well-stocked pantry with food, snacks and drinks when in the office

SafetyCulture is a customer and product-led SaaS company with an ambitious mission: empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. Our HQ is in Sydney, and alongside our Manchester office located in the heart of the city centre, we also have a presence in Kansas City, Amsterdam, Manila, and Townsville. With our in-house product and engineering teams, we're continuously expanding our technology platform with products that give front line workers a voice, and leaders the visibility to make smart decisions in driving safety, quality, and continuous improvement. Our teams hold the customer at the heart of everything we do. Before we come to a solution, we ask: "How is this helping the customer?" An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our team! This is a full time role that will be hybrid from Manchester. You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor, ensuring customers maximise the value of our platform, achieve their business goals, and continue to grow their partnership with SafetyCulture. The ideal candidate will have a strong track record of managing Enterprise customers in the Manufacturing, Transport, and/or Logistics industries. Apply today to join a groundbreaking team! • 10+ years of total work experience with at least 5+ years experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise-level organisation, • Professional fluency in French and English, • Relevant industry experience in Manufacturing, Transportation, and/or Logistics or managing Enterprise customers in those industries, • Strong ability to build executive relationships and drive business value for Enterprise customers, • A background in leveraging data through a variety of tools to inform and execute customer-facing and internal strategies, • Persuasion and presentation skills, with the ability to communicate up and down an organisation, • Ability to actively listen, understand customer pain points and take action, • Thrives in a fast-paced, dynamic environment, • Serve as a strategic partner to a curated portfolio of Enterprise customers, helping them adopt and maximise the value of our solutions, • Understand customers’ business objectives, challenges, and industry-specific needs to drive success, • Own customer retention, ensuring renewals and reducing churn risk through proactive engagement, • Identify growth opportunities within existing accounts and collaborate with Sales to drive expansion, • Leverage deep industry knowledge to provide tailored insights, recommendations, and best practices, • Advocate for customers internally, influencing product development based on industry trends and customer feedback, • Contribute to the development of industry-specific playbooks, collateral, and case studies, • Equity with high growth potential, and a competitive salary,, • Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;, • Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;, • We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies. You’ll also receive other perks such as: • In-house Culinary Crew serving up daily breakfast, lunch and snacks, • Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy, • Quarterly celebrations and team events, including the annual Shiplt! global offsite, • Table tennis, board games, gym sessions, book club, and pet-friendly offices.We’re committed to so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in , the and the . Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at SafetyCulture via , , and .To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ UK Remote | 💰£29,450 - £37,250 + | ✨ Start Dates: Tuesday 26th May & Monday 22nd June. (Please note: We are currently prioritising placements for our May intake; June start dates will be confirmed once the initial cohort is finalised) Please reference any literature that you may refer to, as applications that are highly plagiarised and not your own work. e.g. ChatGPT, will be declined. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ ⭐Our Financial Crime Customer Operations Team: The Shield of Monzo Our Financial Crime Customer Operations team is the frontline defence in protecting Monzo and our customers from the complex threats of economic crime, including sophisticated fraud schemes and global money laundering networks. We are not just a compliance function; we are a critical operational hub focused on safeguarding financial integrity. At Monzo, our operational teams are structured into specialised 'Pillars', each focusing on a specific business area, set of risks, and unique typologies. This allows us to build deep, world-class subject matter expertise where it matters most. The FinCrime Business Banking Pillar In the FinCrime Business Banking Pillar, you will be integral to protecting the entire lifecycle of our business customers from high-growth startups to established SMEs. Our mission within this pillar is to ensure Monzo's business ecosystem remains transparent and trusted. This involves: • Conducting rigorous checks during onboarding and throughout the customer relationship., • Unravelling suspicious activity across a spectrum of financial crime typologies., • Reporting, exiting accounts, and implementing controls when significant risk is identified. The Role: FinCrime Business Banking Senior Investigator As a FinCrime Business Banking Senior Investigator, you will play a pivotal role within our financial crime operations. Your main focus will be completing some of our higher risk, high complexity financial crime tasks on our business accounts, while supporting our Team Managers and coaching our Investigators to achieve our quality and productivity goals. This is a high-impact role where your expertise will directly contribute to Monzo's safety and reputation, and the broader fight against illicit finance. 🔑You’ll play a key role by... • Taking ownership of the most complex FinCrime Business Banking tasks, including Enhanced Due Diligence (EDD) for high-risk businesses, Complex Customer Reviews (e.g, in sensitive areas like Sexual Services flags), and multi-jurisdictional money muling investigations., • Writing, reviewing, and submitting high-quality Suspicious Activity Reports (SARs) to the National Crime Agency (NCA), ensuring they meet the highest legal and evidential standards., • Maintaining a regular schedule on core investigative tasks to sustain your competency levels, directly support the domain’s Service Level Agreements, and remain connected to frontline challenges., • Actively coaching Investigators on complex financial crime typologies, best practice, and performance improvement, to support in driving a culture of excellence., • Working closely with our Operations Analysts, to share emerging trends and ensure that operational guidance is continuously updated and effectively embedded across the domain. 🤩 We’d love to hear from you if… • You can demonstrate an ability to give clear, constructive, and kind feedback that motivates colleagues and enhances performance., • You thrive in a fast-paced environment and can adapt positively and quickly to change be it new guidance, evolving processes, or shifting priorities., • You maintain flexibility in the tasks you are scheduled for and can adapt seamlessly when business needs require changes at short notice., • You are driven by a desire to have a tangible impact on the detection and prevention of financial crime, protecting Monzo and its customers. 🎯 At the interview, we will be looking for you to demonstrate Essential Expertise • Significant and specific experience in conducting end-to-end due diligence (KYB) and investigations on businesses (SMEs, Corporates, etc.) in a regulated financial crime setting., • Proven ability to conduct in-depth, high-quality open-source research and analysis to corroborate customer profiles and transactional activity., • Strong foundational and applied Financial Crime knowledge, specifically deep exposure to Know Your Business (KYB) and Anti-Money Laundering (AML) principles., • A strong understanding of current UK and international financial crime trends and typologies, with particular expertise in those impacting business accounts (e.g. trade-based money laundering, complex shell structures, illicit use of payment services)., • A comprehensive understanding of the UK Suspicious Activity Reporting (SAR) regime, including consent requirements and the legislative framework (POCA). ✚ It will be useful, but not essential if... • You have direct experience of completing Enhanced Due Diligence (EDD) and/or Complex Customer Reviews, and/or have experience writing and reviewing/approving SARs., • You have formal or informal experience of coaching, mentoring, or training peers or more junior members of the team., • You can demonstrate a track record of identifying areas for control/process improvement and successfully working with, or escalating to, relevant stakeholders to implement change., • You hold or are working towards an appropriate qualification relevant to Financial Crime (e.g. ACAMS, ICA Diploma). Shifts - You'll work 37.5 hours per week. This means you'll work Monday to Friday, from 9AM to 5:30PM. You'll also work one full weekend (Saturday and Sunday), once every 4 weeks with 2 set days in lieu when working the weekend. Closing date: Applications are reviewed daily. We will keep this ad live until all vacancies are filled, so we recommend applying as soon as possible Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450- £37,250 ➕ share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take the time to answer these, we read them all, • Recruiter call - 30 minute video call, • Hiring Manager interview (values and technical questions) - 60 minute video call #LI-REMOTE #LI-NG Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting-edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast-food (QSR) chain.This role is explicitly adoption- and outcomes-focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success.This is not a support role. Success is defined by measurable end-user utilisation, consistent behavioural adoption, evidence-based value, renewal retention, and thoughtful account growth • Drive End-User Adoption & Utilisation (Primary Accountability), • Own utilisation outcomes, not just customer satisfaction or activity., • Execute against the HALOS utilisation framework:, • Assignment – devices correctly assigned, activated, and deployed, • Activity – meaningful, appropriate recording behaviour, • Consistency – normalised usage across shifts, roles, and locations, • Evidence – footage actively reviewed, bookmarked, shared, and operationalised, • Identify and remediate zero-recording and low-usage cohorts as leading indicators of churn risk., • Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns., • Strategic Account Ownership, • Serve as the primary post-sale owner for strategic enterprise customers., • Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance., • Translate customer objectives (safety, de-escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes., • Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes., • Change Management & Workforce Enablement, • Lead adoption and enablement strategies across large, distributed frontline workforces., • Partner with customer leadership to:, • Position body-worn cameras positively with employees, • Address cultural, regulatory, and privacy considerations (including UK-specific requirements), • Reinforce expected behaviours and operational usage norms, • Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform., • Proactive Risk Management, • Identify early indicators of disengagement, misalignment, or adoption breakdown., • Intervene early to correct course before issues escalate., • Own customer health holistically — behavioural, operational, executive, and commercial., • Commercial Ownership: Renewals & Expansion, • Own end-to-end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution., • Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value., • Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive-level ROI narratives., • Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes., • Ensure expansions are operationally ready and adoption-led, avoiding unused or underutilised licences., • Cross-Functional Leadership, • Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise-scale, frontline use cases)., • Maintain clear ownership boundaries and minimise internal handoffs., • 8–10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware-enabled SaaS, • Proven track record owning renewals and expansion, not merely supporting Sales-led motions, • Experience managing large, complex, multi-site enterprise customers, • Strong commercial acumen paired with adoption-led success, • Comfortable operating at both executive and frontline operational levels, • Based in the Greater London area, with flexibility to travel as required, • High, consistent end-user utilisation and evidence creation, • Strong renewal rates driven by demonstrated value, • Predictable, thoughtful expansion rooted in adoption, • Clear executive alignment and commercial credibility, • Customers who view HALOS as a strategic, commercial-impacting partnerBenefitsGenerous Annual Leave AllowanceCompetitive salary and commission/bonus package Learning and Development opportunitiesPrivate Health InsuranceCycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring ProcessHere’s what we expect the hiring process for this role to be, should all go well with your candidacy. This entire process is expected to take 1-3 weeks to complete and you’d be expected to start on a specific date. Application30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager30 minute meeting with wider departmentOffer! Diversity & InclusionWe’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Description Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time. The role: This is a Senior dual-motion account management position with direct responsibility for building Ripjar's net and gross revenue retention within a portfolio of named accounts. You will also be responsible for identifying and acquiring one new strategic channel partner. We're looking for a Senior Account Manager to own and grow a portfolio of enterprise accounts across financial services and corporate markets. You'll be the primary commercial relationship for some of Ripjar's most strategic clients — building deep partnerships with compliance, AML, and risk stakeholders, driving renewals, and identifying opportunities to expand our footprint within each account. On the channel side, you will be work alongside the head of Customer and Partner Success to identify and onboard one strategic channel partner for our screening solution. You will own the full partner acquisition lifecycle — from market mapping and outreach through to commercial negotiation and partner activation — with the goal of establishing a productive channel partner through whom Ripjar can sell at scale. This is a high-impact individual contributor role for someone who thrives in a consultative environment, understands the regulatory pressures facing financial institutions, and knows how to navigate complex, multi-stakeholder enterprise deals. Key Tasks — Account Management • Own the post-sale lifecycle from onboarding through renewal readiness, • Maintain executive and operational relationships across named accounts, • Deliver structured success planning and Executive Business Reviews focused on value realisation, • Proactively identify and mitigate retention risks and customer health concerns, • Identify organic expansion opportunities based on adoption and outcomes; progress and close with Head of Customer and Partner Success & Growth, • Improve cross-functional handovers (Delivery → CSG → Support) to ensure continuity and accountability, • Act as the primary voice of the customer to Product, Engineering, and leadership, • Establish and maintain customer health frameworks and engagement standards, • Collaborate with the Head of Customer and Partner Success & Growth on account strategy and renewal planning, • Act as escalation point for complex customer issue Key Tasks — Channel Partner Acquisition & Development • In close collaboration with the Head of Customer and Partner Success & Growth Identify and prioritise target partner archetypes — including B2B core banking SaaS vendors, RegTech platforms, compliance managed service providers, systems integrators, and consulting firms, • Lead outbound prospecting and relationship development with potential channel partners, building a qualified pipeline of partner opportunities, • Present Ripjar's channel partner value proposition, tailoring commercial models (OEM, revenue share, white-label) to each partner's business, • Negotiate and execute strategic channel partner agreement in conjunction with legal and the Head of Customer and Partner Success & Growth, • Onboard one new partner effectively, ensuring they are technically enabled, commercially aligned, and supported to bring Ripjar to market, • Work cross-functionally with Marketing, Product, and Sales to develop partner-facing collateral and enablement materials General • Be aware of, and respond appropriately to, issues of data confidentiality, • Support and comply with Company policies, practices and procedures, including Ripjar's Information Security Management responsibilities, • Contribute to the overall ethos and objectives of the Company, • Maintain respectful and effective communication with colleagues and stakeholders, • Comply with health and safety procedures, taking responsibility for yourself and others, • Undertake other duties reasonably assigned by your line manager or senior leaders that are commensurate with the post Requirements What we are looking for: • Solid experience of enterprise B2B SaaS sales or account management experience, with a track record of expanding six- and seven-figure ARR accounts., • Demonstrable success selling into financial services, professional services, or large corporates — ideally in RegTech, compliance, risk, data, or security software., • Fluency navigating complex enterprise buying processes: multi-stakeholder, legal, procurement, InfoSec review, and multi-year contract negotiations., • Strong commercial instinct: ability to build value hypotheses, articulate ROI to CFO- and CCO-level stakeholders, and defend pricing in the face of procurement pressure., • Excellent forecasting discipline and CRM hygiene (Salesforce or equivalent); comfortable operating in a MEDDPICC or similar qualification framework., • Curiosity about the problem space — a genuine interest in financial crime, sanctions, and how AI is changing the compliance stack., • Executive presence: able to hold your own with senior banking, and corporate leaders, and to translate technical capability into business language., • Right to work in the UK; willingness to travel across the UK and Europe (occasional US travel) as needed., • Direct experience selling into MLRO, financial crime, sanctions, or trust & safety functions., • Exposure to AI, data, or analytics products, and comfort discussing model behaviour, accuracy trade-offs, and governance. Benefits Why we think you’ll enjoy it here: • Competitive base salary DOE, • 25 days annual leave + birthdays off, rising to 30 days after 5 years of service, • Christmas shutdown, • Fully remote working, • 35 hour working week, • Flexible working hours., • Private Family Healthcare, • Life Assurance, • Pension salary sacrifice, • Employee Assistance Programme, • Company contributions to your pension, • Enhanced maternity/paternity pay, • The latest tech including a top of the range MacBook Pro, • There is a well-stocked pantry with food, snacks and drinks when in the office

Position Summary The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full value of their investment in Seeq. Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. Seeq is in scale-up mode with rapid growth. The ideal candidate has experience building customer success motions in fast-growing environments and working with advanced analytics or industrial intelligence platforms sold and implemented in manufacturing. Seeq sells into O&G, Chemicals, Pharma, Power, MMM, and other process manufacturing industries, partnering with customer personas such as manufacturing leaders (COO, CMO), IT/OT leaders (CDO, CIO, CTO), and manufacturing SMEs (process engineers, production managers, digital transformation leaders) Strategic Customer Leadership • Own a portfolio of Seeq’s largest, most complex, and highest-potential customers, typically spanning multiple geographies, sites, and business units, with multi-million dollar ARR responsibility., • Develop, socialize, and execute strategic success plans that align Seeq’s capabilities to customers’ enterprise-level initiatives (e.g., digital transformation, operational excellence, sustainability), including clear value hypotheses, milestones, and executive-level success metrics., • Lead quarterly and executive business reviews (EBRs/QBRs) that highlight measurable outcomes, tell the value story, surface risks/opportunities, and reset priorities to continue driving value and expansion., • Serve as the primary executive-facing point of contact and trusted advisor, shaping long-term collaboration and ensuring alignment between Seeq’s roadmap and the customer’s strategic direction. Adoption, Value Realization, and Expansion • Drive deep and broad adoption across the customer’s organization by orchestrating programs such as structured onboarding, advanced enablement, communities of practice, user forums, and champion networks, in partnership with Training and Services., • Identify, prioritize, and quantify high-impact use cases; ensure successful deployment, measurement of outcomes, and storytelling of value that leads to advocacy and reference ability., • Own the renewal and commercial strategy for your portfolio, including early and proactive risk identification, mitigation plans, and expansion strategies (upsell, cross-sell, and land-and-expand to new sites, business units, or partner companies)., • Collaborate closely with the account team (Sales, Services, Partners) to build and execute comprehensive account plans, including whitespace analysis, multi-year expansion roadmaps, and executive sponsorship alignment. Customer Advocacy, Escalations, and Internal Leadership • Act as the senior escalation point for high-risk and high-visibility situations, driving coordinated response plans, communicating effectively with executives, and ensuring we emerge stronger in the relationship., • Translate customer feedback and emerging needs into prioritized requirements and feature enhancement recommendations for Product and Engineering, with clear business justification and expected impact., • Champion the “voice of the customer” within Seeq by contributing to roadmap discussions, beta programs, advisory boards, and strategic initiatives focused on the manufacturing and industrial analytics domain., • Mentor and coach other CSMs and cross-functional teammates, sharing best practices in strategic account management, value realization, executive communication, and risk management. Operational Excellence and Data-Driven Management • Use customer health indicators, product usage data, and leading/lagging metrics to continuously assess account performance, identify patterns, and adjust strategy and engagement models as needed., • Systematically document account strategies, risks, and opportunities in our internal systems to ensure transparency, continuity, and alignment across teams., • Contribute to the design and continuous improvement of Customer Success processes, playbooks, and tooling to increase scalability and consistency across the organization., • 8+ years in customer-facing roles for B2B SaaS or industrial intelligence platforms serving multinational or industrial/manufacturing organizations, with a strong track record managing complex enterprise accounts; prior Senior/Strategic CSM or equivalent experience strongly preferred., • Deep experience in process manufacturing industries (O&G, Chemicals, Pharma, Power, MMM) and industrial/manufacturing environments, including time-series/advanced analytics and close collaboration with IT/OT stakeholders., • Proven success owning a multi-million-dollar enterprise SaaS book of business with high renewal rates and consistent expansion across sites, business units, and/or regions., • Significant experience presenting to and influencing Senior Director+, VP, and C-level executives in global industrial organizations, including executive storytelling around value realization and transformation journeys., • Highly data-driven, with demonstrated ability to interpret customer health signals, usage patterns, and business metrics to inform strategy, prioritize actions, and communicate impact., • Adept at translating corporate objectives (e.g., annual reports, strategic plans) into concrete account strategies and success plans, and at gaining alignment from diverse stakeholders around those plans., • Demonstrated experience collaborating with Sales, Services, Product, Training, and Support to build and execute joint account plans that lead to advocacy, expansion, and long-term partnerships., • Strong facilitation, communication, and storytelling skills; able to simplify complex technical and analytical concepts for non-technical stakeholders while maintaining credibility with expert users., • Comfortable operating with high autonomy in ambiguous, fast-changing environments, setting direction for your portfolio and influencing internal priorities without formal authority., • Willingness to travel as needed to support strategic customer relationships and key account milestones., • Bi-lingual or multi lingual strongly preferred: English, French, Spanish. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq • Competitive salary plus bonus incentives, • $172,000 USD base salary plus variable, • Approximately £127,000 or €146,000, • Benefits:, • 12-week paid Seeq family leave, • Unlimited PTO, • Internet and mobile phone reimbursements, • Medical benefits, • Group term life insurance, • Short-term and long-term disability insurance pre-tax benefits, • Voluntary vision and dental (ortho), • Vacation bonus program, • Employee Assistance Program, • Generous home office allowance, • The best co-workers (we've analyzed the data, so we know it's true.), • Pet-friendly workspace (your dog will be so happy to have you home), • You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. As a Solutions Architect in GitLab's Northern Europe team, you'll be a trusted advisor to GitLab prospects and customers, helping them understand how GitLab's DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You'll guide organizations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management. You'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape. • Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle., • Drive the technical evaluation process as the directly responsible individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments., • Collaborate with Account Executives and regional sales teams across Northern EU to shape and execute account strategies that support new customer acquisition and expansion., • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates., • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment., • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning., • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners., • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team., • 4+ years of experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation., • Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows., • Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases., • Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams., • Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments., • Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers., • Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing., • Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields. #LI-CM1 We, the Solutions Architect team, are part of GitLab's Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities across Northern EU reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation. We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

The Client Relationship Manager role assists the GPFS International team in servicing our clients. Responsibilities consist primarily of assisting the team with their performance of all Administration activities across multiple entities (including internal GPFS entities). Administration tasks may include capital activity and distribution-related work, review of financial transactions for Private Equity clients and liaising with clients and investors. This position will require regular interaction with team members and clients. Location: Southampton, UK Job Type: Full-time Essential Functions Overall • Improving processes and procedures with the goal of standardizing workflows., • Extensive communication with fund teams about the timing of workflow., • Coordinating with operations directors for new workflow software initiatives., • Ensuring service levels are to the highest standards and ensure deliverables are accurate and on time., • Managing personal time management and maintaining ability to recognize priorities in an ever-changing business., • Leading and participating in special projects as assigned., • Developing and fostering client relationships. Includes establishment of client’s confidence in ability to execute. Admin Focus • Responsible for all administration activities across a select number of client funds and entities including but not limited to investor requests, CRM & Investor Portals, Treasury, calls and distributions., • Supporting client communications and helping to manage client expectations around capital activity., • Participating and providing timing of client capital activity at team meeting., • Supporting client communications and helping manage client expectations., • Participating in client planning meetings., • Onboarding new funds and investors and ensuring proper documentation is received and is complete., • Maintaining client contact database, including ensuring the proper and timely entering and updating of investor information into the CRM portal., • Assessing and monitoring the risk profiles of investors, reviewing CDD documentation and performing sanctions screenings., • Attending all compulsory training as required by the regulations, e.g. AML/CFT periodic training., • Ensuring all operational activities are executed in line with the company’s regulatory responsibilities., • Complete any related client ad hoc projects. Company Secretary Focus • Assisting with the Company Secretarial function, as required., • Assisting with Company Secretarial functions including board packs, meetings, minutes and filings, both in Guernsey and in the UK., • Assisting with client on-boarding processes in relation to Company Secretarial and Administration requirements., • Contribute to client wide decision-making processes over key issues, • Assist in managing internal and external (eg NED) diaries. Competencies • Organized, • Detailed Oriented, • Results Driven, • Works Collaboratively Work Environment This job operates in a modern professional office environment, requiring both in office and remote work. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Required Education and Experience • CGI (Chartered Governance Institute) qualified or part qualified, or other related program, • 3 or more years of experience in funds administration, • Experience in Company Secretarial and Governance services, • Neat, organized, strong attention to detail, and able to work independently and interdependently, • Strong communication skills, with the ability to work with stakeholders at all levels (including C-Suite) and in various locations around the world, • Strong knowledge of fund industry Preferred Education and Experience • Bachelor’s degree in accounting, finance, law, or business administration is desirable, or alternatively, a master’s degree in above mentioned fields, • 3 or more years of experience in private equity, • Supervisory experience, • Experience working with Diligent, Board Intelligence, Board Logic, GEMS, or other related Co Sec software packages, • Experience working for a company within multiple countries / jurisdictions Additional Eligibility Qualifications • Excellent people skills, with an ability to partner with a dynamic team., • Personal qualities of integrity, credibility, and commitment to corporate mission., • Flexible and able to multitask; ability to work within an ambiguous, fast-moving environment. Other Duties This role will be part of a fast-growing small business that from time to time may require hands-on help within the various jurisdictions. GPFS Vision Our purpose is to create enduring relationships with our employees and clients by consistently delivering exceptional opportunities and service. GPFS Value Statement Investing in people and culture. Core Values Camaraderie: Being supportive of one another and celebrating each other’s successes. Excellence: Consistently delivering exceptional work and going above and beyond. Empowerment: Fostering a deep sense of agency and ownership over one’s choices and actions. Innovation: The drive to think differently and solve problems creatively. Inclusion: Recognizing individual’s unique strengths and perspectives with mutual trust and respect. #LI-GP1

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Must communicate in English and German fluently and in written form. A proven track record with a minimum 4+ years experience managing a book of business in a SaaS or Tech Customer Success role servicing customers through strategic calls and engagement. Effective communication skills over email, the phone, or even a video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic – with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Demonstrated experience in supporting individuals and businesses in effectively utilizing software to enhance productivity and efficiency. You’re passionate about discovering what a team needs in their workplace, and you ask Insightful open-ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experienced in collaborating with C-Level executives and skilled in navigating diverse stakeholder needs to identify and drive value realization. Guiding customers through their lifecycle through email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high activation rates across their book of business. Follows defined outreach and follow-up communication processes managing data and activity of customers in tandem with the Onboarding and the Account Executive teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. You have experience managing revenue retention - supporting your customers to drive tool adoption and prevent risk within your book of business. You are also experienced in proactively identifying opportunities for growth, partnering with Sales counterparts for expansions. Optional: You have personal experience with 1Password or another password manager. While not required, it’ll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce and Gainsight, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you’ll be able to guide a mid-sized customer through an intro discussion in our Customer Success process. Month 3 Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Proactively report on customers’ needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers for whom you are the Success Manager. Month 6 Have developed your best personal approach and rhythm, analysed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross-functional peers in internal teams. Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, activation and performance metrics). Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. This posting is for an existing vacancy. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

Fire & Security Project Commissioning Engineer - Scotland and UK Wide based Why Marlowe Fire & Security? As one of the fastest-growing companies in the industry, we pride ourselves on our ability to deliver excellence—from the initial design to long-term maintenance. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Marlowe Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more! Basic Salary – up to £38,000 per annum Overtime, Travel Time circa £ 10,000 per annum Pension, Life Assurance & much more. – Please see our generous remuneration packages below Marlowe Fire & Security’s Project Commissioning Engineer’s Technically engineer, install commission small and large projects across the Marlowe portfolio whilst controlling and planning the projects and commissioning works. Maintain close collaboration with key clients to ensure project milestones and deadlines are achieved, while upholding company standards for profitability, health and safety, and quality assurance. • Commission fire detection and alarm systems in full compliance with relevant industry standards and regulations., • Conduct comprehensive site surveys, installation quality checks, and performance testing to ensure system integrity and functionality., • Provide expert technical support and guidance to field engineers and project teams throughout all phases of delivery., • Ensure full compliance with health and safety legislation and site-specific requirements across all project activities., • Maintain detailed and accurate documentation of commissioning processes, producing clear reports for internal and client use., • Support the delivery of end-user and operational staff training on installed systems, ensuring effective handover and understanding., • Plan, coordinate, and manage labour and materials to meet project deadlines, budgets, and quality expectations., • Offer technical input and oversight on projects, ensuring adherence to specifications and client requirements., • Attend site and client meetings as necessary to support project progress, coordination, and issue resolution., • Provide line management and oversight of assigned engineers and subcontractors, including timesheet and leave management., • Monitor and manage project profitability, regularly reporting progress and financial performance to the Project Manager., • Oversee health and safety compliance across all sites, conducting regular audits and ensuring risk control measures are in place., • Perform hands-on installation and commissioning tasks for systems and minor works as needed., • Uphold Marlowe’s standards for quality, health, safety, and environmental (HSE) compliance across all areas of responsibility. Who We’re Looking For Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore, in addition to having all the usual attributes of a great Marlowe Fire & Security employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team….. For this specific opportunity, we are looking for candidates who offer: • A minimum of 3 years’ proven experience in the commissioning of security systems., • In-depth technical knowledge of leading industry systems including Galaxy, Gent, Notifier, and Kentec., • NVQ Level 3 in Electrical or Electronic Engineering (or equivalent qualification) is preferred., • Experience in delivering engineering projects across both single and multi-site locations., • Strong technical expertise, complemented by effective interpersonal and communication skills., • Solid understanding of major systems and large-scale project environments, with a focus on quality and compliance. Our Fire Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Our Commitment to Attracting, Rewarding & Retaining Talent At Marlowe Fire & Security, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Basic Salary – Earn up to £38,000 per annum, with real potential to increase your take-home pay, • Generous Overtime & Travel Time – Boost your earnings by around £10,000 annually, • Generous Pension Scheme – With Royal London, helping you plan for a secure future, • Life Assurance – Peace of mind with coverage at 4x your annual salary, • Paid Annual Leave – Including bank holidays, with extra days for long service (up to 25 days), • Referral Bonus Scheme – Earn up to £1,000 per successful referral, with no limit on how many you can make, • Well-being Support – Access to mental health and well-being resources whenever you need them, • Recognition & Rewards – Be part of a culture that values and celebrates your contributions, • Career Growth – Ongoing training, development, and genuine opportunities for career progression A Little More About Marlowe Fire & Security We operate nationally, across all industries in both commercial and domestic sectors, delivering a fire and security solution that responds to our customers particular needs. Our solutions are developed according to the industries we serve, addressing their unique compliance requirements, supporting them in maintaining their sites security and protecting their people. We have the luxury and benefit of being part of a wider group of businesses within the Fire Protection, Security & Building Management Systems industry, allowing us to share best-practice, learning & development academies, Human Resource specialists and knowledge for constant improvement across the critical service industry. Big enough to provide but small enough to care. Our Business Include: • Marlowe Fire & Security marlowefireandsecurity.com, • Alarm Communications acl.uk.com, • Clymac clymac.co.uk, • FAFS Fire & Security fafsfireandsecurity.com, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com, • Morgan Fire Protection morganfire.co.uk, • Victory Fire morganfire.co.uk, • Marlowe Smoke Control marlowe-aov.co.uk, • Hadrian Technology marlowefireandsecurity.com Equal Opportunities We strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process. Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Office Manager Role Private Family Office Location: West End, London Salary: £50,000 Predominantly office-based, with ability to work remotely after probation A highly regarded organisation is seeking an experienced Office Manager to oversee the smooth running of their private family office. This is an exciting opportunity for a proactive and organised individual to join a welcoming and professional team. Key Responsibilities: • Maintain supplies of office essentials (stationery, kitchen items, etc.), • Collaborate with the property team to ensure timely repairs and maintenance, • Manage vendor and supplier relationships, ensuring service contracts are met, • Act as the primary contact for the cleaning service provider, • Handle supplier queries and negotiate contracts and pricing with vendors, • Maintain office audit logs and service schedules, • Ensure office equipment (e.g., printers, copiers) is fully operational and liaise with IT as needed, • Manage office filing and document storage systems, • Source and compare quotes for office goods and services, • Ensure adherence to health and safety regulations, • Coordinate first aid and fire safety training, maintaining updated records, • Monitor and replenish first aid and fire marshal supplies, • Conduct risk assessments, organize PAT testing, and oversee emergency evacuation procedures, • Coordinate seating arrangements and oversee team relocations within the office, • Assist with office refurbishment and redesign projects, providing input and overseeing execution, • Maintain a tidy office environment and support departments with storage solutions What Our Client Is Looking For:, • Proven experience in office management and facilities management, • Strong organisational and multitasking skills, • Excellent communication and relationship-building abilities, • Familiarity with health and safety requirements, • Proactive and solution-oriented mindset This is an exceptional opportunity to become a key member of a collaborative team within a dynamic and supportive work environment. If you’re an experienced Office Manager with a can-do attitude, we’d love to hear from you!

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

📍Remote in the UK 🇬🇧 | 💰 £32,200 - £40,750 +_⭐Our Financial Crime Team Are you interested in leading a team in financial crime prevention? Our Financial Crime Customer Operations team is at the heart of how we protect Monzo and our customers from financial crime like fraud and money laundering. Our Financial Crime team is at the heart of how we at Monzo protect our bank and protect our customers. We’re looking for individuals with a blend of experience in preventing financial crime and team leadership to join our Financial Crime Operations team as an anti-money laundering Team Manager. Your team will consist of around 11 Senior Financial Crime Investigators, and could be focused on a number of different AML tasks - including transaction monitoring, writing suspicious activity reports, account closures and escalations. As a Team Manager, you'll be responsible for managing the personal and professional development of your team members, providing technical coaching on financial crime tasks, driving exceptional individual and collective performance, guiding individuals through hard times, and celebrating their successes. You’ll hold weekly meetings with your team members (both individually and together as a team) to ensure everyone is informed, engaged, and performing in their role. You’ll also be responsible for aggregating the feedback that your team provides in these meetings and feeding it into operational leadership to ensure we continue to improve on our processes and tooling. Team Managers are also heavily involved in our hiring processes, and regularly act as interviewers - so you’ll have the opportunity to help shape the team as it continues to grow. 🔑 You’ll play a key role by... • Managing the personal & professional development of approximately 11 Senior Financial Crime Investigators., • Fostering an empathetic, high-performance culture in the team., • Providing technical coaching, feedback, and advice relating to financial crime tasks., • Analysing and driving improvement in team performance, and reporting relevant insights., • Monitoring and maintaining service level adherence on the work completed by the team., • Aggregating feedback from the team, and ensuring it’s passed on to inform business change., • Communicating and embedding change within the team., • Contributing to a strong control environment by minimising breaches and risk events., • Reviewing complaints attributed to the team and identifying opportunities for improvement., • Conducting job interviews for financial crime investigators and contributing to hiring decisions., • Chairing employee relations cases and making decisions consistent with Monzo’s values. 🤩 We’d love to hear from you if… • You have at a solid foundation of financial crime/ AML/ fraud knowledge and have an understanding of current financial crime trends and typologies., • You have extensive experience providing coaching and feedback., • You're a clear and inspiring communicator, with excellent written and verbal English., • You're empathetic and have a supportive approach to people leadership., • You're great at prioritising problems and assessing risk in an operations environment., • You are passionate about working in a fast paced environment and comfortable with change. Preferred Experience and Qualifications • You have experience conducting investigations in an operational setting with subject matter expertise preferably in AML., • Recent experience with emerging financial crime trends and typologies., • Experience managing employee relations cases., • Experience taking individuals and teams from a position of underperformance to high performance., • Experience accurately interpreting and representing complex management information., • Holds, or is happy to work towards, the ICA International Advanced Certificate in Anti Money Laundering, or similar industry qualification., • Fluency in MacOS, Slack, and GSuite tools., • Strong verbal and written English communication. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£32,200 - £40,750 ➕ benefits 🎂 We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍 This role is remote based in the UK 📚£1,000 learning budget each year to use on books, training courses and conferences 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions, • Call with a Recruiter, • Leadership/Technical Interview We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We will close this advert once we have enough applications so please apply as soon as possible 🚨 #LI-MY #LI-Remote

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

Treasure Terms of Reference Introduction Emergency Nutrition Network (ENN) is a UK-registered charity dedicated to reducing global malnutrition through knowledge exchange, research, and advocacy. Since its founding, ENN has worked at the forefront of nutrition thought leadership, enabling evidence-based programming and policy development to improve nutrition outcomes in low- and middle-income countries and crisis settings. We work in close partnership with national governments, UN bodies, NGOs, academic institutions, and funders to strengthen the design and delivery of nutrition interventions. Our areas of expertise include infant and young child feeding in emergencies, the management of wasting and stunting, adolescent nutrition, and maternal and infant care for at-risk groups, including through our MAMI initiative. ENN also publishes Field Exchange, a globally recognised technical publication in humanitarian nutrition. ENN is governed by a diverse and skilled Board of Trustees, who provide strategic direction and ensure that the organisation operates in line with its charitable objectives and legal obligations. Our trustees play a vital role in upholding ENN’s values: independence, integrity, collaboration, and field-driven insight. We are now seeking a Treasurer to join our Board of Trustees, oversee financial governance, and support ENN’s strategic direction as we enter our next phase of growth and impact. For more information about ENN, visit our website. The Treasurer Role Being an ENN Trustee is an important, influential and valuable role and as well as ensuring that we are an accountable and well governed organisation you will make an important contribution to our current work and future direction. The Treasurer plays a vital role in overseeing the charity’s financial performance and sustainability; leading the Finance sub-committee (FSC) to inform the board in its decision making. Specific responsibilities include: • Guide the board in its understanding of ENN’s financial strategy, budget management and risk oversight., • Chair the Finance sub-committee, ensuring well-structured and inclusive discussions, clear decision making, and effective follow-up on actions., • Relationship with the Finance Manager: Build a strong, supportive, and transparent relationship with the FM. Providing guidance and challenge as a critical friend and ensuring effective communication between the Board and the Management Team on financial strategy., • Advise on Auditor identification, engagement and management., • Oversight of ENN’s Reserves Policy and management, • Oversee compliance with UK Charity and Company Law., • Review of ENN’s financial systems and reporting, to the extent they serve project delivery, transparency and accountability., • Approval of ENN’s Banking and Investments, • Backstopping technical resource to Finance Manager, CEO and Chair., • Reporting any financial improprieties or misconduct, • Attend quarterly Board and finance sub-committee meetings and contribute to strategic development Safeguard, respect and demonstrate ENNs values, policies and reputation Required Knowledge and Skills • Extensive senior management experience in finance, with relevant qualifications (AAT / ACCA or equivalent), • Experience in overseeing annual audits, identifying and managing auditors, • Understanding of the role of a Trustee and how Trustees can interact with ENN’s Management Team to best effect., • Experience of multiple income/project organisations., • Experience in the not-for-profit sector is desirable., • Prior experience of working with or on a board is desirable., • Strong inter-personal and relationship-building skills Time Commitment - And our Commitment to You Your commitment in an average year is likely to be 3 pre-fixed board meetings, each of half a day. Each of these are preceded by sub-committee meetings, usually of ninety-minutes, and each trustee is expected to allocate time to prepare for all meeting and participate in one sub-committee. The Treasurer chairs the Finance sub-committee. Other committee and ad hoc meetings and additional support will be arranged as agreed. We encourage active participation and engagement, and Trustees often give more time outside of this, on their own terms. Trustees serve a four-year term, renewable once. Board meetings are held virtually, with an intention to hold one facilitated face to face meeting at, or near, the ENN office in Kidlington, Oxfordshire, every two years. Sub-committee meetings are convened remotely. Ideally you will join the Board in 2026, though we can show some flexibility for the right candidate, and in your first few months you should allow for additional time for induction and orientation (including meeting a number of the Leadership Team). Remuneration This is an unpaid, voluntary position. Reasonable expenses will be reimbursed for attendance at Board meetings and other Trustee activities in line with ENN’s policies. Some employers encourage and enable trusteeship as part of wider career development and corporate social responsibility; please check with your organisation and their relevant policies. Our Values and Commitment to Equality, Diversity & Inclusion ENN is committed to diversity and inclusion, and to building a culture where every staff member and volunteer is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds and are particularly interested in improving representation of younger people and minority ethnic groups on our Board. To Apply If you believe you’re the candidate we’re looking for please submit a CV and a covering letter of no more than 2 pages describing your motivation behind applying for the role, as well as explaining how you believe your skills and experience match what we are looking for. Please email this via the button below. If you would like to discuss the role and ENN’s wider remit, please email ENN’s CEO. _ Closing date for applications: 23:00 Hrs. 20th June 2026 Screening Checks Appointment will be subject to a satisfactory enhanced DBS check (or equivalent criminal records check where available, for non-UK citizens) and 2 satisfactory references. If you already have a transferrable enhanced DBS, please state this in your application. Please also find additional information about ENN on our website. Additional Information About ENN A Letter from the Board of Trustees At ENN we are truly passionate about what we do. Over the past 30 years ENN has become a powerful and recognised name in the nutrition sector, working with others to influence outcomes around the world. We produce highly regarded research and publications that inform and inspire practitioners worldwide and we convene technical interest groups and communities of practice who are the ‘go to’ networks for their specialisms. Our partners know and trust ENN for quality, rigour and impartiality. Our work makes a real difference in the lives of children in some of the most difficult parts of the world. The ENN-led Operational Guidance on Infant Feeding in Emergencies has become the key global policy guidance and has been endorsed by the World Health Assembly, and our technical leadership and convening has facilitated real change in awareness and a new narrative, challenging siloed approaches to Wasting and Stunting management. Our work has never been more important. Nutritional challenges are growing across the world; undernutrition rates may be slowly decreasing but other forms of malnutrition are on the rise. The positive progress that is being made is unequal and many countries are now facing the double burden of both under and over nutrition. Crises around the world are increasingly protracted and the historical and artificial silos of ‘humanitarian’ and ‘development’ don’t reflect real needs which are much more fluid. Emerging threats, such as the broader impact on nutrition of the COVID-19 pandemic bring new challenges to address. At present our annual turnover is around £1.5m, we employ 20+ staff and engage up to a dozen consultants. With our 2024-28 strategy, we are keen to drive even greater impact by exploring new and innovative approaches and increasing our reach further still. We do so with funding in place from a range of institutional partners and private foundations. We hope the enclosed information helps you to explore ENN and the role. With best wishes, The ENN Board of Trustees Vision Our vision is: ‘Every individual confronted by malnutrition has access to the knowledge, tools, services and resources they require to meet their needs’ Our History Founded in 1996 in Ireland, ENN has a long and rich history in global nutrition. Following an evaluation of the Great Lakes Emergency in 1995, implementing agencies identified an urgent need to establish a vehicle for capturing programming experiences and preserving institutional memory in the emergency food and nutrition sector. This gave rise to ENN’s publication, Field Exchange, which was first produced in 1996, designed to stimulate critical thinking and learning, influence research agendas and cross-fertilise information and exchange. ENN was generously hosted by Trinity College Dublin for its first eight years, before relocating to Oxfordshire in 2004 and is now a UK registered Charity. "To me, ENN is one of the most long-standing focal points for emergency nutrition technical information and coordination." (ENN partner) Who We Are Now Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions. We have three core principles guiding our work: Independent, neutral and impartial ENN is not bound by the views or positions of any one institution and is not a nutrition implementing agency. Any opinions expressed are based on the available evidence and the experience of our rich and diverse network. Driven by our network ENN’s network is made up of practitioners, decision-makers and academics working on nutrition and associated fields all over the world. By supporting their learning and sharing their knowledge, ENN is able to make a unique contribution to turning knowledge into practice. Based on experiential learning and evidence ENN believes that policy and practice can, and should be, informed by evidence and experience. Where this exists, ENN seeks to share the learning from this evidence and experience; where it is missing, ENN advocates for it to be developed or directly supports, and often brokers, its development. Our People ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small operational team. ENN’s Management Team comprises of the CEO, 1 (of two) Technical Director, a Finance Manager, the HR Manager, the Communications and Digital Manager and a Projects Coordinator Lead. As well as our staff, we engage a significant number of experienced specialist consultants on our projects. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development. Our Governance ENN is a UK-registered charity (Charity Registration Number: 1115156) governed by the Board of Trustees and a set of ‘Articles of Association’. The Board is currently comprised of 8 Trustees and meets regularly throughout the year, with full board meetings on a quarterly basis. The Board currently has three sub-committees: the Governance & People SC, the Technical SC and the Finance sub-committee, which are responsible for ensuring the highest standards in terms of finance, personnel, and technical expertise and application. As a UK-registered Charity, ENN also files accounts as a UK-registered Company with Companies House (Company Registration Number 04889844). Our Finances ENN is financially supported by a range of institutional donors (including the Irish Government, the EU), charitable foundations (including the Bill and Melinda Gates Foundation and the Eleanor Crook Foundation), as well as UN agencies and INGOs.

Benefits of working at Together • 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays, • Free access to company holiday homes, • Buy & sell holidays, • Discretionary annual bonus plus an additional Shared Reward Bonus, • Matched pension contribution, • Health cash plan plus Private medical insurance, • Life assurance and Critical illness cover, • Travel season ticket loans and Ride to work scheme, • Free local gym access, • Local bar / restaurant discounts Company Description We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book. As a Mortgage Telephone Business Development Manager you will be responsible for exceeding sales targets and new business generation KPIs to meet with business objectives by developing opportunities. You will understand different partners’ business models, driving performance and quality of business submitted by allocated intermediary packager partners. The above will be articulated in a territory plan with specific account plans for key accounts. You will be supporting the channel in developing strategies to optimise potential within the market and taking an active role in sales meetings and discussions to increase the Together reach into the market. You will also be managing existing relationships and performance using appropriate lines of communication and management information tools. You will present the Together products and services positively and professionally, both via MS Teams, email, telephone and sometimes face to face, to educate and grow our market share. Time will be split between working remotely (c.75%) and visiting packager partners in the field (c.25%). Whilst working in the field, it is anticipated that this role will require flexibility for some overnight stays. The split between remote and field time may vary according to the businesses requirements. You will expertly represent and train out the underwriting / packaging requirements of the company (both CF & PF in-line with our One Together approach) and provide competitor insight by understanding and collating relevant market intelligence and concisely feeding this back in to the business. Additionally you will assess new partner opportunities for packaging, or where a referral to another channel in the business maybe more appropriate (e.g. Banking / corporate) or facilitating introductions to existing panel packager partners. As a Mortgage Telephone Business Development Manager we are looking for someone to: • Identify and target new intermediary partners across defined regions and segments to drive business growth., • Develop and execute proactive business development strategies to penetrate new markets and expand distribution., • Generate pipeline through outbound activity, F2F meeting, networking, event and broker engagement., • Deliver training tailored to the needs of potential partners, demonstrating the USP’s and flexibility of Together in all products., • Manage the funding cycle from enquiry to submission whilst tracking pipeline conversion to ensure strong fundings., • Manage, nurture and develop existing relationships to develop potential, • Ensure territory coverage is wide and aligned to maintain and improve underserved regions, new firms and segments, • Conduct market research to identify gaps and opportunities whilst analysing trends to anticipate demand and awareness as to where the business can gain competitive advantage., • Feedback competitor and market intel to inform and influence products and marketing, • Attend trade shows, expo’s, networking events to raise brand profile, • Accurately log all information into CRM ensuring visibility and accountability for data., • Maintain high quality MI and territory planning clearly demonstrating tactical activity, • Work closely with internal teams to meet the needs of intermediaries, • Consistently exceed new business targets ( eg new broker registrations, training sessions etc ), • Act as ambassador for the business ensuring the brand is presented with consistency and professionalism, • Effective diary management to ensure all intermediaries visits are aligned to contact strategies using 100/60/40 technique and zoning, • Ensure compliance with internal procedures and risk frameworks, acting as a first line to risk., • Understand and demonstrate first line risk, understand the RCSA and be able to articulate these whilst promoting fraud avoidance, • Continuously look at ways to improve account satisfaction, operational efficiency and intermediary experience, • Maintain an accurate working knowledge of the Group’s current product criteria & underwriting procedures, • Ensure that all non-financial objectives (SLA’S, broker accreditation) & behaviour & competency framework measures (activity, capacity etc) are achieved. Essential: • Proven track record in business development within specialist Mortgage lending – specifically within the southern/London region, • Ability to develop a robust contact strategy with differing accounts, • Strong commercial awareness, • The ability to work to targets and deadlines, • The ability to work collaboratively, with ability to help influence change, • Exceptional interpersonal, influencing and negotiation skills, • Effective pipeline and diary management skills, • Exceptional communication skills with the ability to converse with all levels of seniority, • PC skills including Microsoft Office, • An assertive and tactful manner, • Strong objection handling and problem solving skills, • Full driving license, • Excellent time management skills and the ability to work to achieve KPIs If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Click here for more information on our _ Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

Location: Hybrid - London HQ (Fleet Street) + Remote Department: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, _. We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK. Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth. We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value. This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust. We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma, with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you. You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: • Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers., • Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function., • Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. The hands-on work you do covers the full client journey: • Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion., • Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma, • Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success)., • Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships., • Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers., • Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell), • Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders., • Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch., • Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, Monday.com, etc) and other customer analytics and relationship tools., • Purpose and impact: help raise housing standards across the UK, • Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership, • High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma, • Salary:, • Base Salary: £45,000 – £55,000 per annum, depending on experience., • Variable Pay: Up to £10,000 annual performance-linked incentive., • Equity: Participation in the company share option scheme., • Hybrid working: two office days per week in our central London HQ, • Great benefits including:, • 25 days holiday, which increases with tenure + we usually close for the Christmas period, • 2 charity days per year, • Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.