Operational risk manager jobs in London

Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

Job Description: We are currently seeking a dynamic and experienced Operations Manager to oversee our day-to-day operations. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a proven track record of driving efficiency and productivity. As the Operations Manager, you will be responsible for managing staff, optimizing processes, and ensuring that operations run smoothly to meet organizational goals. Responsibilities: Develop and implement operational policies and procedures to improve efficiency and effectiveness Oversee daily operations and coordinate activities across departments Manage and motivate a team of staff members, including hiring, training, and performance management Monitor key performance indicators (KPIs) and implement strategies to achieve targets and objectives Analyze data and trends to identify areas for improvement and cost reduction Collaborate with other departments to streamline processes and resolve operational issues Ensure compliance with all regulatory requirements and industry standards Manage budgets and allocate resources effectively Implement and maintain systems for inventory management, quality control, and risk management Foster a culture of continuous improvement and innovation within the organization Requirements: Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred) Proven experience in operations management or a similar role Strong leadership and management skills, with the ability to inspire and motivate teams Excellent communication and interpersonal skills Analytical mindset with the ability to make data-driven decisions Strong organizational and problem-solving abilities Knowledge of relevant software and systems for operations management Ability to work well under pressure and meet deadlines Flexibility to work evenings and weekends as needed Benefits: Competitive salary Health insurance benefits Retirement savings plan Paid time off Opportunities for professional development and advancement Positive and collaborative work environment

Location: UK (Hybrid) Salary: £60,000 - £80,000 per annum About Us Transreport Ltd is a technology company focusing on improving the passenger experience across multiple transport modes and geographies. As an organisation with its roots in UK Rail, Transreport has developed ground-breaking technologies to improve the health and safety of transport employees and passengers alike, whilst ensuring that the customer experience is central to how transport operators deliver their services. At Transreport, we develop innovative technology solutions that make travel accessible for all. We are a young and driven team, passionate about our mission to develop technology that positively impacts society by working towards a much more equal travel experience for all. As a Senior Product Designer, you will work with product owners and cross-functional teams to deliver great customer experiences for business and passengers alike. Join us on an exciting journey and become a member of our growing team. Our culture Key aspects of our culture here at Transreport: - Open and transparent, we share knowledge & experience, and encourage everyone to contribute so we can all learn together. - We actively encourage and support self-development. - We are respectful to everyone’s opinions. - We all work together, collaborating effectively across teams, departments and locations. - We strive for best-practice in all we do: treating our clients fairly and communicating transparently across colleagues, associates and business partners Transreport Values for Senior Talent - Innovation and Creativity - We value individuals who are not afraid to think outside the box and propose novel solutions to improve the passenger experience. Senior talent should lead by example, fostering an environment where innovative ideas are encouraged and rewarded. - Collaboration and Teamwork: - Our success is built on the collective efforts of our team. Senior members must excel in working collaboratively across departments and borders, demonstrating strong leadership in team settings to achieve common goals. - Customer-Centric Mindset: - Putting the customer’s experience and needs at the forefront of our decision-making process is crucial. We look for senior talent who have a proven track record of understanding and meeting customer expectations, driving initiatives that enhance customer satisfaction. - Integrity and Transparency: - Ethical conduct, honesty, and openness are paramount in all our business dealings. Senior leaders are expected to uphold these principles, ensuring trust and integrity govern their actions and decisions. - Adaptability and Resilience: - The ability to adapt to changing market dynamics and overcome challenges is vital. We value senior talent who demonstrate resilience, have the flexibility to navigate uncertainties, and can lead their teams through transformation effectively. Values Less Aligned with Our Needs - Individualism Over Team Success: - While individual achievements are recognised, prioritising personal success over team goals is not in line with our collaborative culture. - Resistance to Change: - In a fast-evolving tech landscape, being resistant to change and new technologies can hinder progress and innovation. - Short-term Thinking: - We encourage individuals to adopt a strategic mindset, considering the broader implications and consequences of their actions on our organisation’s future trajectory and goals. - Risk Aversion: - Being overly cautious and avoiding risks can limit growth and innovation. We seek leaders who are calculated risk-takers, driving progress while managing potential downsides. - Top-Down Management Style: - A hierarchical approach to leadership that limits open communication and employee empowerment does not fit our collaborative and inclusive work environment. About the Role We are seeking a Senior Product Designer with a minimum of seven years of experience across the double diamond process. Key Responsibilities: - Work alongside a product owner and other members of a cross-functional team, following lean and agile product design methodologies - Develop a deep understanding of our users, their needs, behaviours, and desires, and integrate this insight into all designs - Apply best practices and relevant design methodologies across all stages of the product lifecycle, from discovery through to build - Present design solutions to senior management and customers - Define experience metrics to measure project success in collaboration with product owners - Prioritize and plan research and design activities to ensure timely delivery - Work with the Head of Design and the VP of Product to shape our company experience vision - Contribute to the creation, adoption, and maintenance of our Design System. About You Qualifications: - Minimum 7 year’s experience in product design (iOS, Android and web) - Proven experience involving end-users throughout the product/service lifecycle - Strong design, collaboration and communication skills, with evidence of leadership and initiative as a senior product designer - Strong knowledge of accessibility standards/patterns, with a focus on designing for accessibility - Comfortable with embracing our design system in everything you do, both using and contributing to its evolution - Mastery of Figma and plug-ins to optimise design-developer handovers - A portfolio that emphasises practical problem-solving, with evidence of shipped products and systems. Preferred qualifications: - Experience using Photoshop, Illustrator along with prototyping tools such as Protopie - Experience with user research, information architecture, service design, motion design or data visualization - Experience designing complex, enterprise-level products with a diverse user base - Experience in a start-up environment Employee Benefits/Perks of the Job: - Private medical insurance for you and your children after the probationary period - Tech & Cycle Scheme - Free Flu Jab for you and your family members - 10 days nonconsecutive sick leave with full payment per annum‚ - Flexible working hours and fully remote working mode arrangement to promote work-life balance - Discretionary Bonus (Dependent upon organisational and individual performance) - Upscaling and training opportunities, assisting you to stay up to date and explore new skills - A collaborative and inclusive work environment that values diversity and teamwork - Unique policies that value diversity and inclusion, including volunteering policy so you can pursue external interests - Opportunities for growth and advance your career within the company, or switch between technologies and projects - A budget for learning resources, courses, and books to support your continuous learning and growth within the company after the probationary period Guaranteed Interview Scheme We are a disability confident employer and welcome applications from disabled candidates. We recognise that some candidates may require reasonable adjustments during the interview process and are committed to making these adjustments where needed. Our goal is to create an inclusive and accessible workplace for all, and we value your unique perspective. We offer disabled applicants the option of requesting that their application is considered under the terms of our Guaranteed Interview Scheme (GIS). To be invited to interview or assessment under this scheme, you must show in your supporting statements that you meet the minimum criteria for the role. Simply complete the declaration below and send it with your application. If you do not wish to apply under the GIS, but do require us to make reasonable adjustments at the interview, then please let us know what those adjustments will be. A request under the Guaranteed Interview Scheme does not guarantee you a job. At the interview, the best candidate will be offered the post. How to Apply: 1. You MUST include your portfolio in your application, with at least three recent projects. 2. Please describe the following information in your portfolio: 3. a) the business and user challenges 4. b) the process followed 5. c) your responsibilities 6. d) what you delivered 7. e) the tools used. 8. Please note that your application will NOT be considered if one of the above information is missing. For any questions about the application process, please contact us.

What will I be doing? - Leading and mentoring a hard working team of chefs in a busy environment. - You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site. - Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team! - You’ll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service. - Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged. - Ensuring that you hit successful GP and portioning figures. - Maintaining 5* Food Hygiene standards - You’ll be responsible for your team's rota in alignment with budgeted staff costs. - Stock ordering and rotation. What are we looking for? - Someone with masterclass Pizza-making skills with a real passion for pizza! - Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven. - A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills. - Someone who has first-class organisation skills and attention to detail. - Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What’s on offer: - Competitive Hourly Rates. - Full time hours - around 40 per week. - Paid overtime. - Holiday paid in days off or in cash. - Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI’s. - Working with a brilliant team in a fast-growing company. - Free pizza on shift and brilliant discounts to enjoy with family and friends. - Staff parties throughout the year. - Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

­­­Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

We are seeking a highly skilled and motivated Field Engineer to join our team in the oil and gas sector. The Field Engineer will play a crucial role in overseeing and executing various technical operations at on-site locations, ensuring the successful implementation and maintenance of oil and gas production systems. Key Responsibilities: Field Operations Management: Coordinate and manage field operations, including drilling, completion, production, and well intervention activities. Oversee equipment installation, testing, and maintenance to ensure compliance with safety and regulatory standards. Technical Support: Provide technical support and troubleshooting expertise to resolve operational issues and optimize performance. Collaborate with cross-functional teams to implement solutions and improvements based on field data and feedback. Data Analysis and Reporting: Collect, analyze, and interpret field data to monitor equipment performance and identify opportunities for optimization. Prepare detailed reports and presentations to communicate findings and recommendations to management and stakeholders. Health, Safety, and Environmental Compliance: Ensure adherence to health, safety, and environmental regulations and standards in all field activities. Implement risk mitigation measures and emergency response protocols to minimize incidents and accidents. Client Relationship Management: Build and maintain strong relationships with clients and stakeholders, serving as a primary point of contact for technical inquiries and project updates. Identify and address client needs and concerns in a timely and professional manner. Qualifications: Bachelor's degree in Petroleum Engineering, Mechanical Engineering, or related field. Previous experience working in the oil and gas industry, with a focus on field operations and engineering. Strong technical knowledge of oil and gas production systems, equipment, and processes. Excellent problem-solving skills and the ability to troubleshoot complex technical issues in challenging environments. Proficiency in data analysis and reporting tools, with the ability to translate technical data into actionable insights. Effective communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders. Commitment to safety, environmental stewardship, and regulatory compliance in all aspects of field operations. Benefits: Competitive salary and benefits package. Opportunities for career advancement and professional development. Exposure to diverse projects and challenges in the dynamic oil and gas industry. Supportive work environment with a focus on safety, teamwork, and innovation. How to Apply: If you are a motivated and talented individual looking to make a difference in the oil and gas industry, please submit your resume and cover letter detailing your qualifications and experience. We look forward to reviewing your application! If you feel you are suitable and interested in this role, APPLY NOW with an up to date CV. We also pay referral fees if you can suggest another suitable person that isn’t already known to us.

Working alongside the team and management, deliver a high-quality service. Being able to resolve in a prompt and timely manner customer issues and provide an adequate solution. As a key member of our management team, our Bartender must ensure the bar operates smoothly, with sufficient stock & staff at all times. The ideal candidate must thrive in a dynamic, fast- paced environment, maintaining a professional, friendly & welcoming demeanour with our guests, as well as making effective use of quiet times. Strong leadership & people management skills should be accompanied by a customer-focused commitment to the company values, image & ethos. A Bartender pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction & development of the bar team, as well as the financial success of the establishment. You’re expected to be a role model for all members of staff, to lead by example and to generate a positive and friendly working environment for all. Duties & key responsibilities Service quality and professionalism Bar labour scheduling Staff training Risk assessment and HACCP awareness Customer relations attention to detail Ordering and stock take monitoring and optimisation Cocktail menu creation with GP% targets met Organisation, attention to detail and About the business Berber & Q restaurant group currently includes Berber & Q Grill House (E8), Shawarma Bar (EC1), Carmel Queen's Park (NW6) and Carmel Fitzrovia (W1 8AG) Our menus take inspiration from pretty much anywhere we can find it, but with a bias towards the ingredients and flavours of the Middle East, North Africa and across the Ottoman. We favour vegetables as much as meat and fish, we like our wines natural and our cocktails with a kick. We cook over live fire because it makes food taste better. We love simple, honest cooking with loud colours and big, bold flavours.