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Summary What's it all about As the Risk Oversight Manager, you will play a central role in strengthening NHG's organisational resilience by leading the oversight, monitoring, and coordination of risk management activities across the business. Reporting to the [Head/Director] of [Risk/Assurance/Compliance], you will ensure that risk frameworks, controls, and reporting processes are robust, transparent, and support informed, strategic decision-making. You'll drive the development and continuous improvement of NHG's risk management approach, supporting directorates in identifying and managing risks, assuring the effectiveness of controls, and ensuring compliance with regulatory and governance requirements. How you'll make a difference Your role is pivotal in nurturing a customer-centric culture across the organisation. The Risk Oversight Manager will be responsible for identifying, analysing, and managing risks that could impact the organisation's objectives. This role involves assessing financial, operational, and strategic risks, developing risk mitigation strategies, and implementing controls to minimise exposure. The Risk Oversight Manager will collaborate with various departments to ensure compliance with regulatory requirements and best practices in risk management. The Risk Oversight Manager will work closely with the wider business, to lead the implementation of the risk management lifecycle for both risks and risk events, ensuring a consistent understanding, interpretation and adoption of the Enterprise Risk Management Framework and related policies and tools. How you'll do it * Manage and develop NHG's risk oversight processes, ensuring consistency and alignment with organisational objectives. * Provide constructive challenge and independent oversight of directorate risk assessments and mitigation plans. * Collaborate with senior stakeholders to ensure risks are understood and appropriately managed. * Ensure efficient systems and processes are in place for risk data collection, analysis, and reporting. * Support scenario planning, stress testing, and thematic risk reviews. * Contribute to the development of governance papers and committee reports, ensuring high-quality and accuracy. * Keep abreast of sector trends, regulatory changes, and best practice in risk management-translating learning into improved organisational processes. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential: * Professional qualification in risk management, internal audit, finance, or related discipline (e.g., IRM, IIA, CCAB, or equivalent). * Proven experience in risk management, assurance, governance, or internal audit within a complex organisation. * Strong understanding of risk frameworks, regulatory environments, and organisational governance. * Demonstrable experience in providing expert challenge and risk insight at senior levels. * Excellent analytical skills, with the ability to distil complex information into clear, actionable advice. * Strong communication and influencing skills, with experience managing relationships at all levels. * Track record of leading improvements and promoting a culture of accountability and risk awareness. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: • Excellent annual leave allowance and flexible working opportunities (qualifying period may apply), • Generous pension scheme, • Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply), • Employee assistance - free confidential advice and counselling services provided by independent specialist organisations., • Health cash plan, • Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more., • Interest free loans - season ticket loan, tenancy deposit loan, and training loan, • Cycle to work scheme. Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 01 December 2025. Step 2: Successful candidates will be asked to do an assessment Step 3: Successful candidates will be invited to interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. PandoLogic. Keywords: Risk Manager, Location: London, ENG - SE25 5PY

Private Banking & Wealth Management Executive | Barclays | London Working as a Barclays Private Banking & Wealth Management Executive, you will be assisting the Private Banker / Wealth Managers in acquiring, servicing, and retaining clients to deliver overall business objectives. You will become a key point of contact for the client for day-to-day operational matters. In your new role you will assist the Private Banker / Wealth Manager in marketing products to clients and support the Pod/ team/ business in the delivery of its targets and goals. To be successful as a Private Banking & Wealth Management Executive, you should have experience with * Sound knowledge of banking, operational procedures, risk management, lending and understanding of security requirement * Ability to demonstrate integrity and adherence to regulatory policies and procedures. An understanding of financial services Risk and Control procedures * Experience in managing client relationship * Experience in dealing with senior stakeholders * Experience in preparing for client facing meetings relating to banking proposition, investments and annual reviews * Relevant client facing experience in a Private Banking/Wealth Management or similar role * Excellent organisational skills and attention to detail, ensuring accuracy and efficiency in all administrative tasks and client communications. * Technically minded with strong PC skills (Word, Excel, Power point) * Good communicator with the ability to engage across a broad client demographic * Strong interpersonal and communication skills, with the ability to develop trusted relationships with clients and internal teams across various cultures and backgrounds. * 1 European Language or Russian, Hebrew, Turkish, Arabic required Some other highly valued skills may include: * Assist the Private Banker/Wealth Manager in administration and management of day-today administration on client relationships including payments, banking enquiries, attending meetings (to observe/take notes), preparation of file notes, drafting of letters and other documentation, annual client reviews, etc all overseen and signed-off by the Private Banker/Wealth Manager. * Responds in a timely and professional manner to client requests, owning task execution end to end, working pro-actively with Operations, Business Management and other business stakeholders to ensure delivery, resolve issues and reduce / remove errors. * Good overall knowledge of Barclays Private Bank/Barclays Wealth information systems * Understanding of regulatory framework * Taking responsibility for any remediation activities, administrative and/or governance tasks as required by client/business activity where appropriate. * A strong, up to date understanding of the general financial markets dynamics and current financial concepts. * A high aptitude and understanding of the digital landscape, with the ability to effectively support client’s changing needs in this area * Adaptability and resilience to manage multiple priorities and changing demands in a fast-paced environment. * Demonstrated initiative and capacity for independent problem-solving, while ensuring appropriate escalation where required. * Willingness to participate in team projects and contribute to a collaborative and supportive team culture. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in London. Purpose of the role To assist relationship managers to effectively manage their client portfolios and optimise the client experience. Accountabilities • Maintenance of client information, management of contracts and agreements, and preparation of reports, presentations, and other materials., • Coordination of schedules for relationship managers and clients, ensuring efficient time management and smooth communication., • Processing of transactions, management of expense reports, and routine requests to free up the relationship manager's time for strategic activities., • Information gathering on relevant market trends, competitor offerings, and industry news to support the relationship manager in providing informed advice and tailored solutions., • Analysis of client data, preparation of reports on portfolio performance, and provision of insights to inform portfolio adjustments and client recommendations., • Management of inbound and outbound communication through phone, email, and other channels, relaying important information and response to client inquiries., • Provision of support to relationship managers with planning, tracking and the execution of complex client projects by managing timelines and resources, identifying potential issues, summarising client portfolios and proactively communicating updates and opportunities to the relationship manager., • Support to clients with everyday product and services tasks such as deposits, withdrawals, transfers, bill payments, mobile app support as well as updating personal information, contact details and account preferences., • Guidance to new customers through account opening procedures, explanation of account terms and conditions, and setting up of online access and other services., • Management and maintenance of client relations by resolving various customer concerns and inquiries, including account balances, statements, transactions, fees., • Maintenance of confidentiality and security of client data by following strict data security protocols and ethical practices. Analyst Expectations • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team’s operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information., • Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Summary What's it all about Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. As the Risk Oversight Manager, you will play a central role in strengthening NHG's organisational resilience by leading the oversight, monitoring, and coordination of risk management activities across the business. Reporting to the [Head/Director] of [Risk/Assurance/Compliance], you will ensure that risk frameworks, controls, and reporting processes are robust, transparent, and support informed, strategic decision-making. You'll drive the development and continuous improvement of NHG's risk management approach, supporting directorates in identifying and managing risks, assuring the effectiveness of controls, and ensuring compliance with regulatory and governance requirements. How you'll make a difference Your role is pivotal in nurturing a customer-centric culture across the organisation. The Risk Oversight Manager will be responsible for identifying, analysing, and managing risks that could impact the organisation's objectives. This role involves assessing financial, operational, and strategic risks, developing risk mitigation strategies, and implementing controls to minimise exposure. The Risk Oversight Manager will collaborate with various departments to ensure compliance with regulatory requirements and best practices in risk management. The Risk Oversight Manager will work closely with the wider business, to lead the implementation of the risk management lifecycle for both risks and risk events, ensuring a consistent understanding, interpretation and adoption of the Enterprise Risk Management Framework and related policies and tools. How you'll do it * Manage and develop NHG's risk oversight processes, ensuring consistency and alignment with organisational objectives. * Provide constructive challenge and independent oversight of directorate risk assessments and mitigation plans. * Collaborate with senior stakeholders to ensure risks are understood and appropriately managed. * Ensure efficient systems and processes are in place for risk data collection, analysis, and reporting. * Support scenario planning, stress testing, and thematic risk reviews. * Contribute to the development of governance papers and committee reports, ensuring high-quality and accuracy. * Keep abreast of sector trends, regulatory changes, and best practice in risk management-translating learning into improved organisational processes. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential: * Professional qualification in risk management, internal audit, finance, or related discipline (e.g., IRM, IIA, CCAB, or equivalent). * Proven experience in risk management, assurance, governance, or internal audit within a complex organisation. * Strong understanding of risk frameworks, regulatory environments, and organisational governance. * Demonstrable experience in providing expert challenge and risk insight at senior levels. * Excellent analytical skills, with the ability to distil complex information into clear, actionable advice. * Strong communication and influencing skills, with experience managing relationships at all levels. * Track record of leading improvements and promoting a culture of accountability and risk awareness. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: • Excellent annual leave allowance and flexible working opportunities (qualifying period may apply), • Generous pension scheme, • Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply), • Employee assistance - free confidential advice and counselling services provided by independent specialist organisations., • Health cash plan, • Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more., • Interest free loans - season ticket loan, tenancy deposit loan, and training loan, • Cycle to work scheme. Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Process Step 1: If you are interested, please send your application now! Closing date is 01 December 2025. Step 2: Successful candidates will be asked to do an assessment Step 3: Successful candidates will be invited to interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via . Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. xwzovoh PandoLogic. Keywords: Risk Manager, Location: London, ENG - SE25 5PY

Operational Lead Job Title: Operational Lead Location: Canary Wharf, London Working Hours: Monday to Friday, 8am to 5pm Salary: £57,000 per annum About the Role Equans is seeking an experienced Operational Lead to provide all round engineering and technical support across a high profile corporate environment. This role is key to maintaining building infrastructure, ensuring compliance with all relevant building services standards and supporting the Shift Teams, Technical Supervisor and Account Manager. You will help plan engineering works, support moves and changes and ensure a professional approach to quality, safety and operational excellence. Maintaining 100 percent uptime and strong response standards is central to this position. Key Responsibilities • Provide technical and operational support, ensuring safe and efficient building service performance, • Plan and coordinate scheduled maintenance, repairs and engineering activities, • Support shift and day teams, including workplace technicians and fabric teams, • Ensure high standards of response to plant failures and abnormal conditions, • Oversee and coordinate third party contractors, ensuring compliance with site procedures, • Assist in producing method statements, risk assessments and statutory inspection planning, • Maintain awareness of site contingency procedures and support emergency responses, • Complete administrative tasks accurately and promptly, including reporting via AIMS, • Support the Account Manager with cost effective planning and contract delivery, • Lead small works planning, including moves and changes and fabric projects, • Promote strong SHEQ performance and uphold all Equans policies and standards Required Experience and Skills • Completed apprenticeship with strong trade qualifications and extensive building services experience, • LV Authorised, • C&G 236 Parts 1 and 2 or mechanical equivalent, • 18th Edition qualification, • Strong understanding of building services systems including BMS, HVAC, water systems, fire systems and electrical equipment, • Ability to diagnose faults and recommend effective solutions, • Strong IT skills and the ability to prioritise under pressure, • Excellent communication skills, both written and verbal, • Reliable, confident and capable of working independently and leading others Desirable Experience and Skills • Experience supervising multidisciplinary teams, • Proven ability to manage contractors and support budgetary control, • Knowledge of safe systems of work, statutory compliance and engineering planning, • Exposure to complex corporate or critical environments What Equans Offers Equans provides a dynamic environment with opportunities for professional growth, technical development and leadership progression. You will be part of a highly skilled team operating within a prestigious corporate setting, with a strong focus on safety, customer service and sustainability. About Equans Equans is a global leader in energy and technical services, supporting clients with facilities management, engineering and sustainable solutions. Our teams play a vital role in reducing environmental impact while delivering reliable, high quality services across complex and critical environments. How to Apply If you are an experienced engineering professional ready to step into a leadership focused operational role, we encourage you to apply and join the Equans team supporting this landmark Canary Wharf site.

SES Water (part of the Pennon Group) is a local water company dedicated to providing high-quality water and exceptional service to our customers. With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day. At SES Water , we know that diverse teams create better solutions, stronger collaboration, and more innovative thinking. We’re committed to building an inclusive workplace where everyone feels supported, heard and able to thrive. We’re now looking for a Senior Project Manager / Programme Manager to lead our non-infrastructure capital programme across treatment, MEICA and civil assets. This is a key role shaping essential services for our communities and we actively welcome applications which reflect the diversity of our catchment area across engineering and project leadership. If you’re a strategic thinker who also thrives in hands-on project leadership, and you’re passionate about delivering safe, efficient and high-quality engineering solutions, we’d love to hear from you. What we offer We offer a range of benefits for your personal and financial wellbeing, including. Generous salary; £70,000-£90,000 dependent upon experience Group personal pension plan with up to 10% employer contribution. Life assurance for peace of mind. Financial education, savings, and loans support. Perkbox Shares scheme Cycle to Work and Car Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Health Insurance Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community. What you’ll be doing Programme Leadership Oversee a multi-year investment programme covering treatment processes, MEICA systems, civil structures and resilience schemes. Shape programme roadmaps, priorities, risk profiles and delivery strategies. Provide reliable reporting and assurance to senior leaders and regulators. Drive alignment across disciplines and champion continuous improvement and innovation. Project Delivery Lead the end-to-end delivery of projects typically valued at £1m–£25m. Manage scoping, feasibility, optioneering, design, construction and commissioning. Maintain robust budget, schedule, risk and quality management. Oversee NEC contract administration, procurement and partner performance. Technical Leadership Act as a technical authority in Civil or M&E engineering. Challenge and review design solutions to ensure efficiency and compliance. Mentor junior project managers and influence best-practice standards. Stakeholder & Team Collaboration Build strong relationships across Operations, Engineering, Commercial, Finance and H&S teams. Communicate progress and challenges clearly to senior management and external bodies. Ensure project outcomes support long-term operational performance. Health, Safety, Environment & Quality Promote our Zero Harm culture and high engineering standards. Lead CDM compliance throughout the project lifecycle. Ensure environmental protection and sustainability principles are embedded in delivery What We're Looking For Degree in Civil, Mechanical or Electrical Engineering (or equivalent) Experience delivering capital projects, ideally in the water sector Strong knowledge of NEC3/NES4 contracts and CDM 2015 Ability to lead multidisciplinary teams and manage complex portfolios Strong communication, relationship-building and commercial awareness This role will require the successful candidate to pass National Security Vetting, it is essential that these checks are completed prior to the successful candidate joining and as such applicants should be aware there could be an extended onboarding timescale as a result Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge. Please let us know if we can support you during the interview process

Role: Group Financial Crime Manager Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 22,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. What is the role? The Group Financial Crime Manager is responsible for supporting with the enhancement, delivery and implementation of the financial crime framework and controls across the Howden Group. The role holder will be responsible for supporting the Group Financial Crime Team in providing Subject Matter Expert (SME) support across a range of financial crime subjects (including ABC, AML, Fraud and Economic Sanctions) to the group’s entities around the world. This also includes oversight and implementation of Group financial crime policies and the associated framework which ensures compliance with all legal and regulatory requirements. What will you be doing? Planning and Strategy: • Act as a business partner providing support and advice to divisional and local management teams to deliver the Group’s strategy and minimum standards for sanctions and financial crime, as set out in the Group’s principles for business., • Support the Group Financial Crime Director and Group Head of Financial Crime in preparing materials for divisional and Group level governance, including the annual financial crime plan and regular updates against planned activities., • Deliver high quality advice to the business in a practical and commercially focused way in relation to financial crime and all relevant matters that reduce risk, resolve issues and maximise the opportunity for the local entity to deliver on its goal., • Analyse and interpret issues in a timely fashion and advise the business how best to take account of them in its operations. People Management/Personal Development: • Actively undertake personal development to ensure up to date knowledge and understanding of best practice., • Manage personal workload proactively and support both the central Financial Crime team and key stakeholders in the business in meeting agreed deadlines., • Encourage essential behaviours and maintain a high level of personal and professional confidence. Governance, Monitoring & Reporting: • Act as business partner to regional and local management delivering and advising on Groupwide initiatives., • Assist in collating MI on the design and delivery of Groupwide initiatives to report progress to the Group’s risk committee., • Support the preparation and annual review cycle of Groupwide policies related to Financial Crime., • Perform second line led assessments of financial crime arrangements at a local and regional level, including preparing recommendations for improvement where appropriate., • Assist local management in addressing financial crime related second line of defence or third line of defence findings., • Support internal record-keeping and filing internal and external reports where appropriate/necessary., • Receive and evaluate internal reports of suspicious transactions or financial crime related alerts and, where necessary, to make the required internal notifications to senior management and make external reports to the National Crime Agency (NCA) or other relevant bodies., • Perform horizon scanning for any financial crime related matters. Key Regulatory Responsibilities: • Support with the management of any financial crime related projects for the Group., • Support the divisions with investigating any live issues related to financial crime. Technical Knowledge: • Manage assigned projects and contribute to other projects as required, • Respond appropriately to urgent issues as they arise, • Support the Group Financial Crime Team in identifying trends and Group requirements for financial crime advice and guidance, • Manage assigned projects and contributes to other projects as required, • Review internal controls and ensure they are adequate, implementing improvements as required What are we looking for? • Solid experience in financial crime roles, with a focus on 2nd line advisory, • Direct experience of working in at least one of ABC, sanctions, fraud or AML frameworks, ideally in the insurance industry, • Experience of designing and implementing internal and external financial crime controls, • Experience in performing enterprise-wide financial crime risk assessments, • An understanding of insurance business models (retail/wholesale/reinsurance etc.), • Ideally has experience of financial crime controls in a UK and/or US listed environment, • Excellent communication and stakeholder management skills, • Actively listens to the views of colleagues/business leaders/key stakeholders and building effective relationships but also has the strength of character to challenge where required to ensure operational excellence, • Ability to diagnose problems quickly and have foresight into potential issues, • A team player, able to contribute significantly to the successful functioning of the Group Financial Crime Team What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us: • Our successes have all come from someone brave enough to try something new, • We support each other, in the small everyday moments and the bigger challenges, • We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

We’re looking for a Senior Product Manager to lead the combined scope of FinDB and Client Portal (CP) — two core systems powering payabl.’s financial and operational ecosystem. This is a mission-critical position ensuring flawless performance of merchant settlements, reconciliation, profitability calculations, and client data management. You’ll combine deep financial domain expertise with strong product ownership and delivery leadership. As the single point of accountability across both areas, you’ll remove dependencies, ensure consistent cross-department alignment, and drive product excellence across Finance, Operations, Engineering, and Risk/Compliance. • Location: London, UK / Limassol, Cyprus / Frankfurt, Germany / Fully Remote (Europe), • Reporting Line: Head of Product Key Responsibilities ✔️ Product Ownership & Vision • Define and maintain the long-term strategic vision and roadmap for FinDB and Client Portal., • Ensure both systems scale in line with business growth, regulatory expansion, and technical evolution., • Own the FinDB platform — ensuring accurate, timely, and compliant settlements, reconciliations, accounting integrations, and profitability calculations., • Oversee the Client Portal (CP) — our internal CRM platform for client lifecycle management, integrating CDD, AML, Risk, and Business Growth data., • Collaborate closely with Engineering, QA, and Operations to ensure on-time delivery, quality, and smooth go-lives., • Act as the main bridge between Finance, Operations, Product, and Engineering teams., • Translate financial and business needs into actionable technical requirements., • Gather and document functional and non-functional requirements for both FinDB and CP., • Create user stories, acceptance criteria, data mapping, and API documentation., • Oversee data migration projects ensuring data integrity, mapping accuracy, and operational continuity., • Define and document API specifications for integrations with internal and external systems., • Perform end-to-end verification before production deployment to ensure readiness and alignment with all requirements., • Identify process inefficiencies and drive improvements across product workflows, communication, and documentation., • Continuously evaluate product performance metrics and user feedback to inform iteration. Who You Are • Experienced in Payments (Non-Negotiable): You have hands-on product management experience in the payments or fintech industry within acquiring, settlements, reconciliation, or financial data platforms. You understand how funds flow, how fees are calculated, and how merchant settlements are executed., • Financially Fluent: You understand how money moves. Familiarity with settlements, reconciliation, accounting logic (debits/credits), and financial calculations allows you to bridge business and engineering. A mathematical or analytical background is a plus., • Engineering-Savvy: You possess a strong grasp of the full software development lifecycle (SDLC) — from backlog refinement and sprint planning to QA and deployment. You can engage confidently with developers, challenge technical assumptions when needed, and help unblock the team., • Data-Driven Thinker: Comfortable using data and SQL queries to validate hypotheses, debug issues, and guide decision-making., • Structured Communicator: You translate complex technical and financial concepts into simple, actionable insights tailored to your audience — whether senior stakeholders, engineers, or finance partners., • Stakeholder Manager Under Pressure: You stay composed and clear when priorities collide, maintaining transparency and trust across teams. You know how to manage expectations without losing momentum., • Outcome-Oriented: You focus on delivering results that make an impact — stable releases, improved workflows, and tangible business outcomes., • Collaborative and Resilient: You thrive in a cross-functional environment, balancing demands from Finance, Product, and Engineering. You can handle high-pressure situations, absorb complexity, and guide others through ambiguity., • Continuous Improver: You are naturally curious about how systems work, eager to refine processes, and not afraid to challenge the status quo in pursuit of better efficiency and scalability. The perks of being a payabl.er: • Grow Without Limits: Our environment is all about nurturing your talents and fueling your ambition with endless opportunities for professional development., • Multicultural Workplace: Thrive in a company that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard, • Lead the Charge in Pioneering Projects: Be at the forefront of innovation by playing a key role in groundbreaking projects., • Max Out Your Downtime: With 25 days off plus public holidays, and an extra 10 days for when you're under the weather, we make sure you have ample time to relax, recharge, and return brighter., • Support for Your Educational Aspirations: We're here to support your educational pursuits because we believe in investing in your growth., • Transportation Allowance: After successfully completing your probation period, receive an additional £150 per month as a transportation allowance, added to your salary. Hiring Process: • Initial Interview – 30–40 minutes with our Senior Talent Acquisition team to explore your background and ambitions., • In-Depth Interview – A 60-minute interview with the Head of Product to validate your background, skills, and overall fit for the role., • Live Case Scenario – A 60-minute live session with the hiring team designed to assess how you think as a Product Manager, including your technical abilities and in-depth financial knowledge., • Final Interview – A team-fit and values interview with our Group CTO and your future manager. It’s also a great opportunity for you to address any final questions or thoughts

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds , working together for a braver world. Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks. Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us. Operational Project opportunity for 6 Months supporting with the delivery of operational excellence and process change. You will take a lead role in coordinating and embedding processes for the team who oversee the centralised relationship management for all Managing Agents oversight across the Lloyd's market. It is essential to the delivery of this role that you have experience of mapping end-to-end processes, have identified challenges (eg. bottle necks) and supported with making changes to improve the operational delivery and streamline workflows. Accountabilities: • Manage complex scheduling, logistics, and stakeholder coordination across internal meetings, with independence, resolving complex problems where a precedent may not exist., • Lead and support elements of the implementation of an operational excellence framework across Account Management, ensuring that effective processes, tools, communication, technology and ways of working are in place to build alignment of core activity and manage risk., • Support Operations Manager on the coordination Account Managers and cross-functional teams on cross-functional operational workflows, ensuring tasks are executed on time and to high quality standards. Support handoffs and collaboration with other teams., • Lead and support Operations Manager on elements of logistics, process improvements, and delivery, within Account Management and for cross-functional teams., • Lead and contribute to parts of the streamlining of team operations including documentation, internal reporting, and knowledge sharing. Own and maintain reporting trackers, team tools and file system., • Lead the tracking of key actions, own and maintain reporting trackers, escalate issues proactively, and support smoother decision-making., • Maintain documentation for core processes and provide training and guidance to support team understanding and compliance., • Lead and contribute to elements of the development and embedding of a culture of continuous improvement for the operational processes supporting Account Management., • Support the Head of Account Management and Account Management Operations Manager with ad-hoc requests as required.Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments,we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website . We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes. By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems. Should you require any additional support with your application, or any adjustments, please click the following link; Please note, clicking on this link does not register your application for the vacancy

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds , working together for a braver world. Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks. Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us. Lloyd's are seeking to recruit a Service Oversight Senior Manager to understand and provide oversight of service and business application lifecycle management across the Corporation and Market. You will ensure impact of business change is understood and managed in accordance with published standards and practices. This role is accountable for developing and maintaining cross market operational services provided by the Corporation in conjunction with stakeholder across the market and associations, you will also deputise for the Service Resilience and Risk Director. Principal Accountabilities Develop and manage strategies to ensure continuous oversight of frameworks that outline end-to-end business processes from the market to Corporation services. Ensure that the impact of both tactical and strategic changes on business and market services/operations is clearly understood and remains within operational and regulatory control requirements, reporting any identified vulnerabilities to the executive team. Manage relationships and stakeholders within the market and Corporation, providing guidance on maintaining market-facing services and acting as a liaison to all business areas (e.g., Procurement, HR, Central Finance, Operational Risk, and the Lloyd's executive team). Create and manage frameworks for operational assessment and recommend approval to regulators for Managing Agent onboarding. Represent Lloyd's in association and market service forums and committees, ensuring that Lloyd's interests and market responsibilities are upheld within the organization's remit. Develop and maintain frameworks to ensure the continuation of cross-market operations during systemic disruptions. Provide direction and support for the development of team members within the Service Resilience & Risk function. Skills Knowledge and Experience 3rd party management Change Management and Delivery Experience with business operations platforms Working collaboratively across multi-party teams and stakeholders to deliver high quality outputs. Experienced in forming constructive partnerships and mutually beneficial solutions with third parties. Experience of implementing sustained process and culture change in a business environment. Experience within in the Lloyds Insurance Market would be preferred. Adherence to agreed governance processes and procedures. Track record of achieving high professional standards. Track record in adopting new ways of working. Evidence of operating in a complex environment and regulated market environment with multiple stakeholders. Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments,we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website . We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes. By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems. Should you require any additional support with your application, or any adjustments, please click the following link; Please note, clicking on this link does not register your application for the vacancy

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds , working together for a braver world. Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks. Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us. A key role in the Delegated Authority division that forms part of the wider Market Performance and Oversight. The strategic focus is on promoting greater market sophistication and capability in delegated authority, driving improvements in MGA's oversight and continuing to evolve adherence to Lloyd's Principles for Doing Business in relation to Delegated Authority business. The principal accountabilities of this role include: • Overseeing the adherence of allocated Managing Agents (MAs) to Lloyd's Principles for Doing Business, specifically in relation to their Delegated Authority business., • Addressing potential risks, proactively intervening and escalating issues, • Conduct targeted, risk-based capability assessments, ad hoc assurance activities, and thematic reviews., • Promote a 'best in class' approach to management and Delegated Authority arrangements., • Make considered and risk-based decisions, ensuring that the right outcomes are achieved through effective oversight and collaboration with the wider Lloyd's team., • Responsible for maintaining the 'Lloyd's view' on the Delegated Authority capability of allocated MAs, feeding into governance forums., • Building meaningful, open, and transparent relationships with allocated MAs to enable effective oversight and sharing of key information., • With a risk-based approach provide targeted oversight of a small number of highly material MGAs, broker facilities and structured programme providers., • Leading on addressing problematic MGAs with the authority to take appropriate remedial actions, aligned with the Third-party Material Issues. This includes imposing robust and proportionate interventions based on market knowledge and sound risk-based principles, and escalating high-impact issues as necessary., • Collaborating through the Delegated Authority Indicator Framework (DAIF) with other Lloyd's review teams and the Delegated Underwriting Performance team to ensure that MA oversight activities are properly aligned with their objectives and priorities., • Proactively identify opportunities for operational efficiency-whether that's work we can stop because it adds little value, work we can automate, or work we can outsource., • Handle complex market queries related to the delegated authority model and alternative distribution processes globally, clearly articulating Lloyd's risk appetite., • Supporting Country Managers to enable them to triage/reject MGAs that present local risks., • Acting as the UK Country Manager for reviewing new MGA applications that are sponsored by allocated MAs., • Contributing to the creation of the Delegated Authority centre of excellence by lead on:, • Responding to and resolving complex market queries., • Creating and contributing to thought leadership on themes, issues, and best practices., • Maintaining and updating guidance materials., • Identifying and sharing insights with the market and Lloyd's global networks If you share our values - we are brave; we are stronger together; we do the right thing - and want to be part of a senior team that shapes and leads the market approach to delegated authority business then come join the team and #MakeOurMarketThrive! 🌟 Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments,we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website . We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes. By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems. Should you require any additional support with your application, or any adjustments, please click the following link; Please note, clicking on this link does not register your application for the vacancy

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds , working together for a braver world. Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks. Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us. Lloyd's are recruiting for Senior Associate Operational Risk and Resilience. As a key member of the Risk Management team. The senior associate will utilise ensure operational risks at Lloyd's Corporation are identified, assessed, and managed within the risk acceptance authorities. This includes working closely with a wide range of business functions (primarily Operations areas including Cyber Security, Resilience, Architecture (Enterprise, Security and Data) and Data Governance) to support and challenge their management of operational risk (risks arising from people, processes, systems, and external events). Principal Accountabilities To work with key Operations functions to ensure the operational risks arising in those functions are being adequately identified, assessed, and managed. To support functions in performing their risk management duties and to challenge the functions where appropriate to ensure risks are within appetite. To support and ensure the effective use of a range of risk tools by the functions, including, Risk and Control Self-Assessment, Risk Incident Reporting (losses, control failures, near misses),Risk appetite reporting, Emerging risks reporting, Stress and scenario testing (incl. the capital setting process) and Risk culture, awareness and engagement. Contribute to and lead thematic reviews on key risk topics (with a focus upon security and resilience), testing how effectively risks are being managed by functions. To make targeted and often technical recommendations to improve the management of risks and to present findings to stakeholders in Risk and the functions. Produce high quality regular and ad hoc reporting to the various Lloyd's risk committees which enable the committees to effectively discharge their responsibilities - providing technical insights on complex and intricate cyber security, resilience and data issues. Support risk oversight across complex operational and technology transformation, technical security issues and improvements, resilience activities and including AI-ensuring risk perspectives are embedded in decision-making. Build and maintain timely and effective risk management reports, including from risk systems (either in-house or vendor). Build and maintain good relationships with all relevant Corporation departments, including 'Heads of' functions where appropriate. Respond with agility to requests (i.e. ad hoc projects) from the Manager, Operational Risk. Skills Knowledge and Experience Knowledge of core business operations, including front-to-back processes, control environments, and service delivery models In-depth knowledge of core security, resilience and third party risk management principles and practices - to enable credible support and in depth, technical and constructive challenge. Knowledge of delivery of resilient services and infrastructure across on-premise and cloud based environments - to enable credible support and in depth, technical and constructive challenge. Knowledge of risk management techniques (Solvency II requirements). Knowledge of Operational Resilience Regulations (SS1/21 and SS2/21) Experience in conducting in depth technical control analysis and evaluation, across on-premise and cloud-based systems and services. Reporting of technical deep dives to technical and non-technical senior stakeholders. Experience with Azure based environments and Microsoft products. The role will involve a large amount of engagement with stakeholders at various levels across the Corporation, including the production of analysis reports which must be clear, accurate and easily accessible to both technical experts and those with a more general understanding of risk management. Ability to productively challenge technical experts across Lloyd's and be robust/resilient under scrutiny. Be able to communicate (in both written and verbal forms) and engage in debate on complex topics. Evidence of influencing outcomes with senior management in both formal (e.g. committee) and informal settings is critical. Should be used to working as part of a team, making effective contributions to team meetings and team initiatives and be able to take ownership of tasks and projects whilst often working remotely and without supervision. Project management skills to lead and deliver change within areas of responsibility (for example following changes in the regulatory environment) and support risk management of change in Corporation departments Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments,we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website . We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes. By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems. Should you require any additional support with your application, or any adjustments, please click the following link; Please note, clicking on this link does not register your application for the vacancy

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

Summary PMO Officer - Programme Management Officer What you'll do As a PMO Officer, you'll play a vital role in supporting the successful delivery of Notting Hill Genesis' (NHG) change portfolio and services. Reporting to the PMO Manager, you'll help drive continuous improvement in project delivery by analysing data, maintaining project controls, producing insightful reports, and embedding governance best practice across the organisation. You'll be at the heart of our Programme Management Office - supporting the delivery of transformation initiatives, providing assurance on progress and benefits realisation, and helping us achieve excellence in how we deliver change. How you'll do it • Analyse and report on project data to identify trends, risks, and lessons learned through project health checks and reviews., • Produce and distribute portfolio reports and dashboards for key stakeholders, maximising use of our project management reporting tools., • Support portfolio and project management systems, assisting with system administration, continuous improvement, and user adoption., • Monitor project controls including progress, budgets, and timelines to ensure consistent quality and adherence to frameworks and standards., • Collaborate with project managers and teams, offering support, guidance, and solutions to project challenges., • Oversee project documentation, maintaining accurate records, plans, and reports., • Assist with risk and issue management, promoting proactive identification and mitigation., • Champion best practice, promoting process improvement, training sessions, and sharing knowledge across NHG., • Ensure compliance with organisational policies and project delivery frameworks. Hybrid working applies - typically two days per week in the office, with flexibility depending on organisational needs. Responsibilities • Deliver high-quality analysis and reporting to support programme governance and assurance., • Help embed project management standards and continuous improvement across NHG., • Work collaboratively with internal stakeholders to support project success and benefit realisation., • Provide administrative and operational support to ensure PMO effectiveness and efficiency. We're looking for a proactive, detail-focused individual with a passion for project delivery and organisational improvement. Essential: • Experience in a PMO or similar project environment., • Strong analytical skills - able to interpret and present data clearly., • Excellent communication skills - both written and verbal., • Highly organised, able to manage multiple priorities and deadlines., • Proficiency with project management and Microsoft Office tools., • Understanding of project management best practices and governance. Desirable: You'll live our values and bring them to life through your work: • Compassionate - understanding and empathetic to the challenges faced by teams and customers., • Progressive - committed to continuous improvement and innovation., • Dependable - delivering high-quality outcomes and meeting commitments., • Inclusive - encouraging collaboration and valuing diverse perspectives. Once you join us, you'll find plenty of opportunities to grow within NHG. You'll also have access to a wide range of learning and development options to help you achieve your career goals. Benefits include: • Excellent annual leave allowance and flexible working opportunities, • Generous pension scheme, • Enhanced maternity, paternity, and adoption pay (qualifying period may apply), • Employee assistance programme - free confidential advice and counselling, • Health cash plan, • Staff discounts across retailers, gyms, restaurants, and entertainment venues, • Interest-free loans (season ticket, tenancy deposit, and training loans), • Cycle to work scheme, • Life Assurance - 4x annual salary

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The purpose of this newly created role in the LAB Operations Team is to create a ‘great place to work’ for our London employees and visiting clients to our office. The London office is a flagship office in our LAB (London, Amsterdam, Brussels) system, being the largest office, and the focus needs to be on creating and maintaining a ‘hub’ and thriving center, not only for our London-based employees but also for visiting employees from Amsterdam and Brussels; a destination place to work. The Facilities & Operations Senior Manager will be responsible for leading the delivery and optimization of a portfolio of best-in-class services and facilities at the local level, that cater for local requirements, and ensure parity with other LAB offices, creating a high-quality experience for the system as whole and encouraging inter-LAB mobility. You will work closely both with the Office Leader for London and local HR & Operations leadership, to support the delivery of their local goals for the office environment, and employee experience, the LAB Operations Senior Director and the rest of the LAB Operations Leadership Team, to deliver LAB-wide projects and improvements for the benefit of all offices. *Your responsibilities will include: * • Lead and execute the delivery of all local services and facilities, including Reception, Catering, Cleaning, M&E, Logistics, • Oversee in-house teams, all London vendor contracts and on-site vendor teams, day-to-day, ensuring SLAs and KPIs are adhered to and the highest levels of service delivery, coaching where required to improve performance, • Continuously look to improve the local office environment, local services and facilities, and employee / visiting client experiences – work in partnership with the Director, Operational Excellence on local/LAB-wide operational improvements., • Exercise sound commercial judgment and effectively track and manage all services within agreed Opex budgets, also local Capex project budgets – liaising with and conducting regular budget reconciliation meetings with local and LAB-Finance teams where required., • HS&E lead and responsible person on-site (internal mandatory training, risk assessment, DSE’s, Accident and near miss investigation) as supported by H&S consultants and Compliance / Auditing., • Active member of the Incident Response Team, regularly updating IRT documentation and organizing the bi-annual table-top exercises, to ensure systems and processes are robust and well maintained., • Oversee the delivery of front of house / reception services to a high standard for all visitors and employees., • Execute the delivery of all events and meetings within the London office, including working closely with internal stakeholders, the building reception to ensure a seamless visitor journey for guests, and IT/AV to ensure a good experience of technology., • Develop and inspire a high performing team of local resources / vendor personnel and grow that capability, as required, either with BCG or vendor resources, to meet the demands of the site., • Define clear roles and responsibilities within the operations team ensuring accountability and ownership and good cross-team working, also partnership with other local BST teams, i.e., IT/AV and HR., • Participate in onboarding and induction of new joiners to BCG, completing office tours and presentations, • As a key member of the LAB Leadership Team, build strong relationships with your peers, contribute actively and with a positive mind-set to any LAB-wide activities, discussions and initiatives, to ensure their success., • Partner with your local Amsterdam and Brussels Workplace Operations Manager counterparts, to understand their needs and provide strategic Operations solutions across all LAB offices. • Ownership and delivery of business improvement projects and office programs, across London, i.e., business continuity planning, incident response, and contribution to large-scale office programs across LAB, when required, i.e., roll-out of new technologies across all 3 sites. • Effective tracking of key operational metrics related to London, i.e., local attendance, space utilization, etc. that affords local leadership a detailed view of their real estate investments; space utilization, employee behaviors, and allows for the aggregation of data to a LAB level for a management dashboard. What You'll Bring • 8+ years’ experience working in an operational / service delivery leadership role in-house in an organization, • Experience working in a fast-paced professional service firm environment, • Extensive technical knowledge in a range of building services disciplines across facilities or estate management, with experience of managing both in-house teams and out-sourced providers, • Extensive knowledge of HS&E obligations, and experience in all practical aspects of deploying HS&E compliance, • Good with data; ability to analyze and interpret both technical and financial information, • Excellent English skills (verbal and written communication), • Excellent communication and presentation skills; confident user of the Microsoft Office Suite, • Ability to influence senior stakeholders with reason and logic, • University degree preferred, • Event management and client-experience related projects preferred, • Given the nature of the role, a typical week will require four days in the office as a minimum. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

Operational Resilience Officer - 1LOD - Risk - Business Continuity - Banking Excellent opportunity opens for an Operational Resilience Officer with good 1LOD experience in either Risk, Compliance or Regulatory teams within a Financial Services Organisation to join a growing London-based Bank. The Operational Resilience Officer will provide expert First Line of Defence management, ensuring that the Bank maintains a strong posture regarding its operational resilience, encompassing responsibility for business continuity also. Primary job duties and responsibilities: • Providing general administrative support to the Operational Resilience Manager., • Creation and management of Operational Resilience Management Information., • Ensuring that testing is conducted in a timely manner., • Maintain the Supplier Register., • Support the business continuity programme from an administrative perspective, including ensuring testing is conducted in a timely manner, and testing is documented., • Coordinate scheduling of system access reviews., • Demonstrable experience within a risk, compliance or regulatory first line function., • Knowledge and understanding of Operational Resilience regulation., • Exposure to financial services regulation (PRA and FCA)., • Experience of third-party supplier management., • Educated to A-level (or equivalent)., • Strong interpersonal skills, • Excellent verbal and written communication skills, • Ability to innovate and adapt., • Able to work under pressure and deliver to agreed timelines. Operational Resilience Op Res OpRes Risk Analyst Risk Officer TPRM Third Party Risk Management Third-Party Risk 1lod 1LOD First Line of Defence Bank Banking Compliance BCP BCM Business Continuity Plan Business Continuity Management DORA Supplier Vendor Management RAID Financial Services Junior Entry Level Graduate Hyrbid Flexible WFH

Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Service Manager Location: Romford. Please note that unfortunately, this service does not have step free access. Salary: £40,100 Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may also be required to work weekends, evenings, and bank holidays as per service requirements. You will also take part in our out of hours on call rota for managers. About the Role We're looking for a compassionate and driven Service Manager to join our residential service based in Havering. This role supports residents in temporary housing who are facing challenges with substance use. As a Service Manager, you’ll lead a dedicated team, making sure we deliver high quality support, performance and improvements across our service whilst representing values of the organisation. You'll play a hands on role in supporting individuals facing addiction, homelessness, and complex needs guiding them towards stability, independence, and brighter futures. The service focuses on providing a 24 hour, 25 bed accommodation service to residents who are deemed to be high risk. They support those who are experiencing homelessness. All admissions are jointly agreed, and placements reviewed at a weekly Complex Needs Panel chaired by the local authority. Residents are agreed on the basis that they are: The role includes: • Overseeing support related to substance misuse, ensuring effective interventions and pathways for service users, • Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle, • Support the Service Manager in leading the day to day operational delivery of the service, • Risk Management ownership, ensuring processes and policies are followed, • Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed, • Financial Management, including petty cash and budget management We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly substance misuse and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence! • Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with substance abuse issues, addiction, exploitation, homelessness and within the criminal justice system, • Previous leadership experience, • Experience of working with confidently and ability to provide advice, lead a team on all aspects of the service such as resident related enquiries which can include housing, substance abuse support, signposting, • Ability to motivate and empower a team to achieve service KPI's through direct leadership, • Willingness and ability to work flexibly to meet service needs What we Offer • 25 days (Full time equivalent) annual leave, increasing with the length of service, • Employer Pension Contribution, • Eligibility to register with Blue Light Discount Card, • Access to discounted tickets for music events, shows, sports and more, • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work, • Training and Development, including access to courses, upskilling, and progression plans, • Employee Assistance Programme, including counselling, • Life Assurance Scheme, • Cycle-to-work scheme, • Annual Staff Awards SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair) Hackney Council Repairs & Maintenance | Climate, Homes & Economy Directorate Salary: £70,860 - £78,860 (Inclusive of Market Supplement) Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London’s most dynamic boroughs. This is a key role leading the Council’s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council’s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads. You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab’s Law. As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities. The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney’s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process. We are seeking: • Senior leadership experience in surveying, legal disrepair or complex housing repairs services, • Strong technical surveying expertise with advanced defect diagnosis skills, • In-depth knowledge of disrepair legislation and risk mitigation, • Experience managing damp and mould cases and delivering compliance with legal frameworks, • Proven ability to lead and develop multidisciplinary teams, • Strong communication and stakeholder management skills, including experience working with legal professionals, • Financial awareness and experience managing budgets and contractor performance, • Commitment to delivering equitable, resident-focused services This is a rare opportunity to lead a high-profile service area with real impact on residents’ safety, wellbeing, and housing quality across Hackney. For further information or to apply, please contact

Climate Change & Retrofit Project Manager Reference number: SC07825 Location: London Schedule: Full-time Salary Range: (Full time equivalent) - £50,175 - £57,495 Contract Type: Fixed Term Why Southwark? Southwark has declared a climate emergency and work is underway to transform the council and borough so that we achieve our ambition to be carbon neutral by 2030. We know we need to lead by example and cut the council’s own carbon footprint – including from our leisure centres, libraries, civic and council buildings – while maintaining excellent services for residents. So we have an ambitious target for our operational buildings to achieve a 50% reduction in emissions by 2026, and to become carbon neutral by 2030. Do you want to be part of making this vision a reality? What You'll Be Doing You will be leading on our fast-moving, multi-million-pound investment programme to decarbonise our leisure centres, as well as identifying and shaping future schemes across our civic buildings and wider estate, and helping to secure associated funding. You will work with technical advisors, contractors, cross-service teams, and other key stakeholders to ensure successful, high-quality delivery. Responsibilities will include leading on contract management, technical design review, procurement, on-site delivery, project monitoring and evaluation, risk management and resolution, and achieving and monitoring carbon savings. Sitting within Southwark’s climate change division, you will be part of a small, dynamic team responsible for delivering one of the council’s top priorities. You will also receive support from a multi-disciplinary programme board and working groups overseeing our operational retrofit strategy. What We're Looking For We are seeking an experienced and enthusiastic project manager to join the dynamic cross-council team driving our buildings retrofit strategy. Southwark is an exciting place to work and proud to celebrate its diversity as a borough. We particularly encourage and welcome applicants from Black, Asian and ethnic minorities since we are underrepresented in this area of the business. If you think you have the right experience, expertise and values to add to our culture, please do not hesitate to apply. Additional Information This vacancy has arisen following an internal promotion, and we are seeking to appoint a capable individual as soon as possible to support the delivery of this fast-moving programme of work. As we are entering a critical phase, we will take account of candidates’ notice periods alongside their skills and experience during the selection process. This post is offered on an initial 12-month contract, with the potential for extension subject to business needs and performance. Recruitment timetable: • Closing date: Monday 8 December 2025.

At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness ,we give them the chance to shine and unlock their potential, and they fuel our strength and growth. To be considered for an interview, please make sure your application is full in line with the job specs as found below. Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a General Manager to join our team in London. This position involved lone working. This site services 40-60 people each day. Location: W1T 3JJ Rate of Pay: £36,000 per annum plus travel Working Pattern: Monday - Friday, 40 hours per week, Shifts from 8am - 5pm Key Responsibilities: Service Excellence: • Ensure the site is presented to the highest standards, maintaining quality of equipment and display, • Assist with basic food preparation, • Looking after hospitality on site, • Servicing Tea Points, • Maintain a welcoming and professional environment for clients and guests., • Monitor customer satisfaction and respond proactively to feedback, • Oversee the receipt, storage, and presentation of food delivered from the central production kitchen., • Implement and maintain standard operating procedures (SOPs), including wastage and plate counts, • Ensure full compliance with food safety regulations including HACCP, allergen management, and temperature control., • Maintain rigorous health & safety standards in line with company and legal requirements., • Monitor and manage unit budgets, stock control, and wastage, • Ensure accurate record-keeping for deliveries, compliance checks, and staff performance, • Proven experience in contract catering or hospitality management., • Strong understanding of food safety and health & safety legislation., • Excellent leadership and communication skills., • Ability to manage a fast-paced environment with a focus on quality and compliance., • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Eye care, • A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers

A leading Investment Management firm are looking for an Operational Resilience Manager to join their Risk function, based in either London, Midlands or North. Detailed understanding of the FCA Operational Resilience requirements. Recent exposure to resilience frameworks and how they fit with broader

We are seeking an experienced Operational Risk Manager to join our London team as part of a global function dedicated to strengthening governance, risk, and control frameworks across EMkts. Maintain and enhance the risk management frameworks across regulated and unregulated areas of EMkts, ensuring

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager – BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Non-Financial Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team’s performance across all key performance indicators (case billability, quality, content creation, etc.). You will also be the team lead for the Request Management process; a workflow process that facilitates case teams' support from the R&C Vantage team, ensuring that there is a clear internal team process for task assignment, completion and recording. You will also be responsible for reviewing requests on a periodic basis to identify trends and insights that will influence team strategy. You will be the lead in the team to track the development of all IP across the team, having a clear IP development strategy, that is effectively managed, executed and results In delivery of the tools on case work by the responsible team members. The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks, and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager – BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Non-Financial Risk Management expert, you will be familiar with risks that can significantly impact on an organisation’s resilience, reputation, and long-term value. You will be comfortable with, and able to flex between, the following risks: Strategic Risk (risks related to flawed strategies, geo-politics, security or poor decision-making), Operational Risk (failures in internal processes, systems, or human errors, including Third-Party & Outsourcing Risk (dependency on vendors and suppliers)) and Compliance & Regulatory Risk (breaches of laws, regulations, or internal policies). You will understand how risk management and compliance functions are organisied and the management information approach to report on risks to risk committees. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. • Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context, • Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios, • Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility, • Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact, • Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members, • Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment, • Staying current In your topic and forward thinking with regards to market trends, • Working autonomously, understanding nuances and hierarchies in the operating environment, • Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring • Bachelor's degree (or equivalent) required, (advanced credentials preferred); namely a senior qualification in risk management such as the Level 5 - International Certificate in Enterprise Risk Management, the Certified Risk Professional designation and / or a Fellow of a Risk Management Institute (not exhaustive), • 5+ years consulting experience in non-financial risk management In financial services and one other sector required; candidates with consulting experience preferred, • In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred, • Tenures of at least 2 years in a second line function (ideally Operational Risk) or a 1.5 Line function ('in business risk and controls') focused on operational risk processes. Risk management experience in a number of corporate entities, • Specialization in relevant non-financial risk management in banking and at least one other sector, • Experience in coordinating, collecting and managing workflow processes, • Fluency in English; added extra if fluent in any or all of these: German, Spanish Italian, • Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best in class team experience, • Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment, • Solid commercial acumen Who You'll Work With As a Senior Manager – BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.

An established business within the HVAC and refrigeration sector is currently seeking an experienced HSQE Advisor on a full time permanent basis to join their central support team based in Dartford. This position plays a key role in maintaining and developing effective Health, Safety, Quality and Environmental management systems, ensuring full compliance with legislation and industry best practice across the business. You will work closely with management, project teams and site personnel to identify hazards, reduce risk and support consistent compliance standards. This is a multi-site role requiring regular travel to support operational locations nationwide. Key Responsibilities as HSQE Advisor Support the HSQE Manager with the maintenance and improvement of HSQE management systems Implement, monitor and review HSQE procedures, documentation and reporting processes Provide technical advice to directors, managers, employees and subcontractors Support project delivery to ensure full CDM compliance, including Client, Principal Contractor and Principal Designer duties Act as a client interface for HSQE matters Investigate incidents, accidents and near-miss events and implement corrective actions Develop and manage audit programmes aligned with ISO 9001 and ISO 14001 standards Monitor contractor compliance and conduct site audits and inspections Report performance trends and improvement actions to senior management Maintain effective preventative and corrective action systems Essential Skills & Experience as HSQE Advisor A confident HSQE professional able to work independently and collaboratively Excellent verbal, written and report-writing communication skills Highly organised with the ability to manage multiple priorities Full flexibility to travel to multiple sites Strong IT skills including Word, Excel and database systems Desired Qualifications & Knowledge of HSQE Advisor Minimum 5 years experience in a similar HSQE role within construction, engineering, manufacturing or building services NEBOSH Certificate (or equivalent) Demonstrable experience working to: o ISO 9001:2015 Quality o ISO 45001:2018 Health & Safety o ISO 14001:2015 Environmental Internal or Lead Auditor qualification (QMS, EMS or OHSM) Professional membership such as IOSH, IIRSM or ISEP Working knowledge of CDM Regulations NEBOSH Environmental or Fire Safety Certificates Level 3 Award in Education & Training CCNSG Safety Passport Experience working with accreditations such as Safe Contractor or JOSCAR Why Consider this HSQE Advisor? Salary: £42,000 £48,000 Company vehicle, 25 days holiday, Defined pension contribution plan, Life assurance, Private medical insurance, Company sick pay scheme, Ongoing professional training and development support If you want to join a forward-thinking HSQE team dedicated to ensuring safety, compliance and operational excellence across the business, please apply now! TPBN1_UKTJ

Business Resilience Manager Are you Ready to Lead Business Resilience across Operations, Technology, 3rd Party Party Governance, IT Risk & Assurance for my established Insurance client?. Operational and Business Resilience, Third Party Risk Management and Assurance expertise. Are you ready

Entity: Technology Job Family Group: IT&S Group Job Description: This role is working within bp’s Gas and Power Trading division on the core trading and risk management platform, Endur. We are looking for an Endur Technology Engineer who is an experienced Endur practitioner with a deep level of application and trading expertise. You will bring knowledge of commodity trading and the use of ERTM systems to manage activity and be familiar with both the business application of these technologies and the broad concepts behind Agile technology delivery and DevOps. In bp, you will thrive in a culture of continuous improvement, encouraging and empowering innovation and the delivery of changes that optimise operational efficiency and user experience. You can improve your skills through continuous learning of new technologies, trends & methods, applying knowledge gained to improve bp standards and the capabilities of the Engineering Community. Key Accountabilities • The safety of our people and our customers is our highest priority. The role will advocate and lead in this and promote a culture of security and safety in everything that we do., • Work as part of evolving multi-disciplinary teams which may include Software Engineers, Enterprise Technology Engineers, Designers, SecOps, and Product owners to deliver value through the application of specialist skills, • Work with vendors and partners providing market solutions to optimize the usage and value which can be delivered from the appropriate technology platform, • Ensure operational integrity of what you build, assuring operational compliance with architectural and security standards, as well as compliance and policy controls refined by Strategy., • Define and document standard run books and operating procedures. Create and maintain system information and architecture diagrams. Essential Experience and Job Requirements: • Proven hands-on experience coding, implementing and extending features in Openlink Endur., • Excellent and demonstrable C# programming and Oracle SQL skills showcasing the Endur data model., • Hands on and in-depth experience of Endur’s C# OpenComponent API, Open JVS, UDSR’s, Report Builder, Operation Services and Services Manager (Grid Architecture)., • Hands on experience with the overall Endur architecture, including understanding of core Risk simulation results and all major modules of Endur such as APM, TPM, Market Explorer, Operations Manager, Connex and EOD/Domain Services., • Understand Endur deployment procedures including CMM import/export and cloud DevOps, • In-depth experience working in at least one area of Front/Mid/Back office/Operations., • Experience of delivering large scale projects, estimating complex development activities through to successful deliveries., • Working with business analysts, testers and business collaborators to refine requirements, design and implement efficient supportable & scalable application solutions., • Experience working on at least one globally traded market, preferably physical commodities, with strong knowledge of the end to end Trade Life Cycle., • Implementing a test regime to ensure solution quality across the delivery cycles., • Working with a hybrid team of delivery resources (internal & external); utilising scrum methodology where relevant, • Strong Communications skills with the ability to operate across complex business environments and collaborators up to executive level Education • Bachelor or master’s degree in computer science, engineering, information systems, economics or a numerate degree. Why join us? At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others! We support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and others benefits. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: C#.NET, C Sharp (Programming Language), Openlink Endur, Oracle SQL, Trading knowledge Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.