Incident manager jobs in HytheCreate job alerts

A fantastic opportunity has arisen for a SOC Shift Lead to join a secure, multi-national Information Management and Cyber Security function, supporting the protection of critical systems within a 24x7 defence environment. This role performs the duties of a senior operational SOC lead and reports directly to the SOC Manager, providing continuity, quality assurance, and leadership across rotating analyst teams. Key Responsibilities: • Provide live operational oversight across rotating SOC shifts, ensuring continuity, quality, and procedural compliance, • Review, quality assure, and validate analyst triage decisions, case notes, and escalation handling, • Ensure effective and consistent shift handovers through clear communication and robust documentation standards, • Act as a mentor and escalation point for Tier 1 and Tier 2 analysts during live operations, • Support alignment between SOC operations, threat intelligence, and incident response functions, • Capture operational metrics relating to alert handling efficiency, response delays, and quality issues, • Identify procedural gaps and contribute to the improvement of SOC playbooks, SOPs, and workflows, • Assist the incident response function with investigations requiring escalation to embedded internal stakeholders The ideal candidate would have: • A strong career background in Cyber Security within an operational SOC environment, • Experience mentoring, coaching, or providing quality assurance to SOC analysts, • The ability to lead by example and uphold standards within high-pressure operational settings, • Excellent written and verbal communication skills for escalation, reporting, and documentation, • A collaborative mindset with the confidence to engage with management, intelligence, and response teams The ideal candidate must have: • Broad security awareness across IT, with strong experience in Network Security and Infrastructure, • Working knowledge of Operating Systems and Applications from a security perspective, • Demonstrable understanding of the OSI Reference Model and network communication protocols including DNS, HTTP/S, SSL, SMTP, FTP/S, and LDAP/S, • Hands-on experience with SIEM platforms and/or Network Packet Capture tools, • Eligibility to obtain and maintain UK security clearance This position offers a comprehensive benefits package, which includes but is not inclusive of: • Company bonus scheme (based on company performance), • Annual pay reviews and promotion reviews (based on personal performance), • Enhanced overtime rates, • Flexi-leave of up to 15 days, • Pension scheme with total contributions of up to 14%, • Subsidised on-site facilities and restaurants, • Free on-site parking, • Excellent career progression, training, and long-term development opportunities If this role looks like your next challenge, please contact Keelan ASAP or apply via this advert. Please note that due to the nature of the client’s business, only candidates who currently hold full British Citizenship (without limitations) or Dual Nationality inclusive of British Citizenship will be considered. We endeavour to reply to every candidate, every time. If you have not heard back within 10 days, please assume you have unfortunately been unsuccessful for this position or that the role has been filled. Please feel free to call the office or send an email to discuss other potential opportunities.

Residential Support Worker – Children’s Home (Specialist High-Support Package) Job Type: Full-time / Part-time Salary: £25,000 – £37,000 per annum (dependent on experience) Shift Pattern: 12-hour shifts | Waking days | Waking nights | 24/7 rota (including weekends and bank holidays) Location: Torquay, Devon DBS: Enhanced DBS (including children and adult barred list) required About the Role We are recruiting committed, emotionally resilient Residential Support Workers to join our specialist children’s home team in Torquay. You will support a young person with a history of significant trauma, neurodevelopmental needs (including ADHD and communication difficulties), and complex behaviours which may include dysregulation, heightened emotional distress, and absconding risk. This is not a routine residential role. It is a high-support, safeguarding-led placement requiring outstanding practice, consistent boundaries, calm decision-making, and a strong understanding of trauma-informed care. You will work within structured plans and risk management strategies, supporting the child to achieve safety, stability, and progress, whilst delivering care that meets the Children’s Homes Regulations 2015 and the Quality Standards. What You Will Do As a Residential Support Worker, you will: • Provide high-quality, child-centred care that promotes safety, wellbeing, and emotional stability, • Build and maintain safe, trusting, professional relationships through consistency and positive engagement, • Deliver daily routines including education support, appointments, activities, meals, personal care, and bedtime structure, • Implement behaviour support and safeguarding plans, using proactive strategies, de-escalation, and clear boundaries, • Respond to incidents safely and lawfully, including managing heightened risk behaviours when required, • Work to reduce absconding risk through active supervision, planning, and professional vigilance, • Complete accurate and timely documentation, including daily logs, incident reports, safeguarding records, and detailed handovers, • Support the wider team and Registered Manager to deliver high standards of care, consistency, and accountability, • Engage professionally with external stakeholders including Social Workers, clinicians, educators, and care coordinators Who We Are Looking For We are looking for individuals who can deliver consistent safeguarding practice, not simply “turn up and support”. Essential Criteria • A genuine commitment to safeguarding and improving outcomes for children and young people, • Ability to remain calm, confident, and professional during emotionally charged or challenging situations, • Strong communication skills, including the ability to explain boundaries clearly and deliver structured support, • Emotional resilience and maturity, including the ability to reflect, learn, and accept direction, • Understanding of professional boundaries and the importance of consistency across a team, • Willingness to work a full rota, including waking nights, weekends, and bank holidays, • Ability to follow policies, risk assessments, and care plans without improvising boundaries Desirable Criteria • Experience supporting children with trauma, ADHD, attachment needs, exploitation risk, or high-risk behaviours, • Experience working in residential care, secure settings, CAMHS environments, youth justice, or crisis support, • Training in behaviour support / de-escalation / PMVA (or willingness to complete immediately), • Level 3 Diploma in Residential Childcare (or willingness to enrol within the required timeframe), • Confidence with detailed documentation and accountability (incident recording, safeguarding updates, daily notes) What We Offer • A structured induction and onboarding programme, • Specialist training (trauma-informed practice, behaviour support, safeguarding, de-escalation and risk management), • Regular reflective supervision and professional development, • Strong leadership, team support, and clear shift structures, • Opportunities to progress and gain qualifications, • A meaningful role supporting a young person to experience safety, stability, and positive outcomes Safeguarding and Safer Recruitment ___ is fully committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to: • Enhanced DBS (including barred list), • References and employment history checks, • Right to work verification, • Safer recruitment processes and probationary monitoring, • Ongoing training and quality assurance Apply Now If you are passionate about safeguarding, confident working with trauma and complex need, and ready to be part of a disciplined, high-performing residential care team, we would welcome your application. This role is suitable only for candidates who can apply training in real-world situations, work within strict safeguarding plans, and remain professionally focused throughout every shift. Consistency, vigilance, and lawful practice are essential. Apply today and make a life-changing difference.

About Us: Intezer is a leading provider of AI-powered technology for autonomous security operations. With a focus on innovation and quality, its Autonomous SOC Platform is designed to investigate incidents, make triage decisions, and escalate findings about serious threats like an expert Tier 1 SOC analyst (but without the burnout, skill gaps, and alert fatigue). Job Description: The Pre-Sales Engineer will be providing our customers with technical expertise and professional services to make sure they are meeting their objectives. They are a key component of our company’s success, working together with customers, partners, and their Intezer colleagues. Responsibilities: • Work with Sales Team and conduct a success POC, responsible for the POC process and management, • Understand each customer’s security process and make recommendations based on Intezer’s solution and best practices, • Customer ongoing communication – proactively reaching out to our customers and ensuring maximum utilization of our solution, while keeping their satisfaction levels up, • Establish highly effective relationships with senior executives and key decision-makers to ensure a close and successful long-term business relationship, • New customer onboarding – work with our new customers to design, deploy, configure and integrate Intezer solution in their environment and workflows, • Customer services – assist customers with their product questions and issues, and work with the Intezer teams to resolve the issues and answer questions, • Identify up-sell opportunities and communicate potential risks that would threaten renewals, • Pre Sales and/or Customer success experiences, • Experience in customer-facing roles, • Experience as a Security Incident Responder or SOC analyst/manager, • Linux system administration & troubleshooting experience, • Excellent verbal and written English language skills. Additional language - a plus, • Lead Cross-functionally - Collaborate with internal teams to drive alignment, understand customer perceptions and partner together to exceed customer expectations, • Work closely with Product and Professional Service teams to track optimization requests, best practices/technical recommendations and ensure account issues are resolved quickly

Job Description – Health and Safety Officer Who are we? Stern Energy operates ground-mounted photovoltaic systems with a current capacity of 400 MW in the UK. We are among the largest operators in Europe with activities in 5 countries and over 1.6 GW under management. We are specialised in proposing and executing revamping and repowering projects to enhance the performance of the assets we operate. How do we work? EXPERTISE, RESPONSE, TRANSPARENCY AND PASSION: our values guide our work. Our professional commitment is to translate the expertise gained into maximum plant efficiency and maintenance of long-term performance. We provide an integrated, timely and effective service based on a "Total Quality" approach of experience, know-how and nationwide services. We continually invest in equipment and technology to refine our procedures and operating methods; we provide our services through internal staff to ensure autonomy and maximum responsiveness. Transparency is key to our work so that our customers can rely on constant control of the plants and the quality of services provided. Customer relations is our passion for building a lasting relationship of trust. We have a dedicated internal team of specifically qualified, multi-disciplined engineers boasting significant expertise, all of whom are solution providers. Main responsibilities • Reviewing and managing risk assessments, method statements and permits to work., • Evaluate and update existing health and safety procedures to align with new legislation or policy changes., • Provide guidance, support, technical information and assistance to subcontractors who work on our sites., • Collaborate with departments and the Head of Health and Safety to develop and implement effective, best-practice safety systems., • Supporting accident/incident investigations and Root Cause Analysis (RCA) of near misses and incidents to ensure safe working procedures are being followed in respect to company policy and UK legislation and regulations., • Perform regular site inspections/audits and prepare detailed reports for the Head of Health and Safety. Skills and Qualifications • Strong experience working in a Health and Safetyenvironment., • Highly organised with the ability to prioritise multiple demands., • Experience or an understanding of the electrical or solar PV sector would be of benefit, but is not essential., • Knowledge of UK health and safety standards and legislation., • Strong interpersonal and communication skills., • Relevant certifications (e.g., NEBOSH, IOSH) are a strong advantage., • Experience with ISO 45001 would be of benefit., • Ability to work independently and collaboratively in a hybrid work environment., • Proficiency in English. A great benefits package to include: • Employee Assistance Programme: 3rd party support for help when you need it, • Pension scheme, • Bonus programme, • Company sick pay, • Inflation support scheme, • Team building day., • Great company culture and regular events, • Wellness Wednesday for 30 minutes every week for mindfulness on top of lunch break, • Extensive learning and development programme, • Regular wellbeing check-ins, • Company mobile phone, • Laptop, • 25 days of annual leave plus Bank holidays At Stern Energy, we are deeply committed to promoting equality and inclusion, and we celebrate the diversity of our team—both those who are with us today and those who will join us in the future. We encourage applications from individuals of all backgrounds, regardless of gender, gender identity, national origin, religion, social, cultural, or ethnic background, sex, sexual orientation, age, disability, pregnancy, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on business needs, job requirements, and qualifications. We strive to be an equal opportunity employer, fostering an inclusive environment where everyone is respected and free from discrimination or harassment.

SHEQ Advisor Location: Fareham, Hampshire (with hybrid working and UK travel) Type: Full-time, 37.5 hours per week Salary: £30,000-£40,000 + £7,000 Car Allowance + Excellent Benefits Overview: We are delighted to be working exclusively on behalf of a well-established organisation operating across complex, large-scale engineering environments. As they continue to embed excellence in health, safety, environment and quality, they are seeking a committed SHEQ Advisor to support operational delivery and continuous improvement from their Fareham office. You'll be based in Fareham and be expected to travel UK-wide a few times a month (on average). This is an excellent opportunity for a SHEQ professional who thrives in a dynamic, multi-stakeholder setting and is passionate about driving high standards across diverse projects. Key Responsibilities: • Promote and implement SHEQ policies, programmes, and systems throughout project lifecycles, ensuring alignment with both internal frameworks and industry best practice., • Support project teams and staff departments with SHEQ-related matters, including training delivery, coaching, and familiarisation with procedures and standards., • Provide SHEQ deliverables such as:, • Input into tender documentation and submissions., • Practical support for embedding health, safety, and quality initiatives on projects., • Incident investigation, analysis, trend reporting and learning dissemination., • Maintain the legal register and ensure legislative compliance is reflected in the SHEQ management system., • Compile SHEQ statistics for regular internal reporting and contribute to management reviews., • Act as a professional and credible representative in all SHEQ matters with clients, partners, and subcontractors., • Lead and support SHEQ audits including internal, client and subcontractor assessments., • Monitor and assess SHEQ processes to drive continuous improvement and ensure active engagement from relevant stakeholders., • Contribute to the development and implementation of SHEQ policies by translating them into clear business processes., • Act as a visible and values-led ambassador for SHEQ across the business. Candidate Profile: Essential: • 1–3 years’ experience in a SHEQ-related role, ideally within construction, engineering, or similarly regulated project environments., • Understanding of continuous improvement methodologies and how they apply within SHEQ systems., • Awareness of operational activities and relevant equipment in high-risk environments. Desirable: • NVQ Level 5 Diploma or BSc in a relevant engineering or technical discipline., • NEBOSH General or Construction Certificate., • Auditor or Lead Auditor qualifications (ISO 9001, ISO 14001, ISO 45001)., • Experience contributing to tenders and pre-construction SHE-Q planning. What’s on Offer: • Hybrid Working: Based in Fareham with flexibility to work remotely up to 2 days per week. Occasional travel to UK project sites may be required., • Excellent Benefits:, • 25 days annual leave plus bank holidays, • Enhanced pension scheme, • Access to private healthcare and flexible benefits, • Option to purchase additional leave, • Free parking and on-site refreshments, • Career Development: Structured training and development opportunities through in-house and external programmes., • Supportive Culture: Work as part of a collaborative SHE-Q team reporting to the SHE-Q Manager, with ongoing mentorship and engagement.

Engineering Manager – Mobile (Android & iOS) 📍 Leeds, UK | Hybrid Working We’re looking for an experienced Engineering Manager (Mobile) to lead the development and operation of high-traffic Android and iOS applications used daily by millions of users across multiple European markets. This is a hands-on leadership role where you’ll guide a cross-functional squad, drive technical excellence, and shape the future of mobile products in a fast-moving, agile environment. What You’ll Do • Lead, coach, and inspire a cross-functional engineering team delivering mobile applications at scale, • Own and deliver the squad roadmap for News & Sports mobile experiences, • Champion engineering best practices, Agile delivery, and high-quality, on-time releases, • Lead technical planning, architecture, coding standards, testing, and implementation, • Partner closely with Product, Design, Delivery, and Engineering leaders to align execution with business strategy, • Use engineering metrics to inform decisions and continuously improve team performance, • Advocate for technical improvements that enhance product quality, performance, and reliability, • Lead recruitment, onboarding, and team growth initiatives, • Support budgeting, forecasting, and supplier management, • Proven experience in technical leadership roles, managing or mentoring multidisciplinary engineering teams, • Strong background in mobile development (Android and/or iOS); Backend-for-Frontend experience is a plus, • End-to-end delivery experience including UI development, accessibility, CI/CD pipelines, monitoring, observability, and API/backend integration, • Experience working in Agile, product-led teams with close stakeholder collaboration, • A continuous-improvement mindset with a passion for modern engineering practices and emerging technologies, • Opportunity to work on mobile products used by millions of users, • Hybrid working model combining home and modern office collaboration, • Competitive compensation and benefits package (including pension and healthcare), • Inclusive, supportive culture focused on growth, learning, and impact

A government agency is seeking a Health and Safety Manager to oversee safety management systems and ensure compliance with health legislation.The role involves incident investigation, managing staff safety programs, and conducting health and safety audits.The successful candidate will have strong ex

G MASS are supporting a new UK regulatory initiative focused on PRA/FCA third-party registers and incident reporting, emerging from the current consultation phase. Support the delivery of a new PRA/FCA regulatory initiative covering third-party registers and incident reporting. Hands‑on DORA imple

Continuously develop a high-performance technical response team and lead the Incident Response efforts: oversee the end-to-end incident response lifecycle from detection and containment to eradication, recovery, and post-incident analysis. Experienced Leader: extensive experience in Incident Respons

Senior Product Manager – Managed Detection and Incident Response (m/f/x).

Providing training to stakeholders on incidents and incident response activities. Tracking of audit trail for incidents including any agreed actions and Post Incident Reviews. Conducting assurance activities on incidents and incident management driving consistency and continuous improvement.

A public sector consultancy is seeking an IT Security Manager on a contract basis in Leeds. The role involves leading the IT Security team, managing security risks, and overseeing incident responses for a large public sector organisation.

Critical Situation / Incident Manager (Customer Escalations). Major Incident Management / Escalation Management / Service Delivery / Incident Command. Flexibility for occasional weekend/public holiday coverage based on incident priority.

Work closely with Service Managers, Incident Managers, and Change Managers to strengthen the Major Incident process. The EU Major Incident Manager plays a pivotal role in protecting service availability across the business by leading the end‑to‑end management of all Major Incidents. EU Major Inc

Operational Resilience & Incident Manager - Quix Recruitment Group. They are seeking an Operational Resilience & Incident Manager to ensure the organisation can anticipate, withstand, respond to, and recover from operational disruptions. Experience in incident response, crisis management, and resili

A leading financial services firm in Greater London is seeking a Proposition Manager for a 12-month FTC. The role involves overseeing regulatory compliance and managing incidents within the Propositions area.

A leading digital experience software provider in Greater London is looking for a Senior Incident Manager to oversee high-severity incidents. You'll be responsible for incident management from detection to resolution, fostering a culture of urgency while maintaining quality and stability.

Lead and control live Incidents, coordinating technical and business resolver groups. Act as the single point of control for cross-party incidents involving external participants. Deliver timely, accurate, and consistent incident communications to stakeholders.

Conducting assurance activities on incidents and incident management to drive consistency and continuous improvement. Providing training to stakeholders on incidents and incident response activities. Tracking audit trail for incidents, including any agreed actions and Post-Incident Reviews.

We are seeking an experienced and governance-focused Incident and Problem Manager to oversee the effective management of IT incidents and problems across the organisation's technology landscape. In this critical role, you will ensure that incidents, including major incidents, are resolved promptly t

A leading maritime services provider in the UK seeks an experienced IT Security Manager to oversee the organization's security posture. This hands-on role involves ensuring compliance with industry standards, managing security incidents, and developing IT security strategies.

Get notified about new Major Incident Manager jobs in. Extensive experience in managing high-stakes incidents in enterprise-level environments.

Major Incident Manager – Vilnius, Lithuania. Are you ready to join a team in a global company where you will execute high-end, business-wide, critical IT Service Management process as a part of the Global Product and Technology Organization? Are you interested in joining a globally diverse organiz

A public sector consultancy is seeking an IT Security Manager on a contract basis in Leeds. The role involves leading the IT Security team, managing security risks, and overseeing incident responses for a large public sector organisation.

A leading global technology organisation is seeking a Critical Situation Manager to oversee business-critical customer incidents. Ideal candidates have strong executive communication skills and experience in Incident Management.

Proven experience in an IT Incident Manager or Major Incident Manager role. Our client is seeking an IT Incident Manager to lead the response to high-priority and major IT incidents across a complex technology environment. When things don't go to plan, you'll take the lead — coordinating teams, co

A leading technology company in the United Kingdom is seeking an experienced Major Incident Management SDM to lead their ITSM Major Incident function.

A leading employment consultancy is seeking an experienced Incident & Problem Manager to oversee IT incidents and problems in a governance-focused role. This position involves ensuring prompt resolution of incidents, driving root cause analysis, and embedding best practices across the organization.

A leading sports betting company is looking for a Major Incident and Problem Manager. Responsibilities include managing major incidents, conducting root cause analyses, and collaborating with stakeholders.

A major food retail firm is seeking an EU Major Incident Manager who is fluent in French. Responsibilities include incident management, communications, and post-incident reviews. This pivotal role involves leading the management of Major Incidents to ensure service availability across Europe.

A leading food service company in Ashford seeks an EU Major Incident Manager who is fluent in French. In this pivotal role, you'll manage all Major Incidents to protect service availability.

Continuously develop a high‑performance technical response team and lead the Incident Response Efforts: Oversee the end‑to‑end incident response lifecycle, from detection and containment to eradication, recovery, and post‑incident analysis. Manager of Incident Response for the United Kingdom

Work closely with Service Managers, Incident Managers, and Change Managers to strengthen the Major Incident process. The EU Major Incident Manager plays a pivotal role in protecting service availability across the business by leading the end‑to‑end management of all Major Incidents. EU Major Inc

A leading incident response platform in Greater London is seeking a Channel Partner Sales Manager to manage strategic partnerships.

A leading financial technology provider in London is seeking an Incident Management Coordinator to enhance incident response processes and foster a risk-aware culture.

As a Major Incident and Problem Manager, you’ll be a key player in ensuring the resilience, stability, and continuous improvement of our global technology ecosystem. You’ll be part of a talented team of incident managers and analysts, ensuring critical issues are resolved swiftly and efficiently

AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. Deliver enablement sessions, joint solution workshops, and partner certifications; drive adoption of incident. This range is provided by incident.

Continuously develop a high-performance technical response team and lead the Incident Response Efforts: Oversee the end-to-end incident response lifecycle, from detection and containment to eradication, recovery, and post-incident analysis. Stepping into the role of Incident Response Manager offers

Our CIR specialists are called to answer client needs regarding proactive incident response advisory services, reactive incident response, post-breach assessments, managed threat hunting as well as implementing response automation technologies. When clients have an incident our Cyber Incident Respon

Interim Team Leader/Principal Planning Policy.Initial 3–6 months (potential extension).My client in Lancashire is seeking an experienced .Team Leader/Principal Planning Policy Consultant.Council’s Planning Policy team on an interim basis.The role will offer someone a key role in taking the

My client is a healthcare organisation who are acquiring new healthcare services and are seeking an exceptional commercially driven Operations Change Manager to play a pivotal role in stabilising, improving, and integrating new services.

What will the role involve?Proactively monitoring, identifying, responding to, and resolving security incidents.

Operations Asset Manager - Power Plant / Power Generation / CHP/ Biogas / Biomass. Support business growth and share best practices in the plant managers’ forum.

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireRisk Manager - Customer OperationsAbout The RoleAs a Risk Manager in the UK Risk Office, you will support Customer Operations by providing professional risk judgment that enables business partners to tackle major business cha

Senior Business Support Officer - Ebley Mill - StroudReference: REQ0224Description: We are seeking a Senior Business Support Officer to cover a range of tasks supporting the whole CCC team.This role will provide a high-level of executive and administrative support to the Chair, Project Director and

Are you passionate about driving operational excellence in a fast-growing B2B environment?.Do you thrive at the intersection of technology, data, and commercial strategy? We’re looking for a.HubSpot CRM environment, and delivering actionable insights to accelerate growth.This role is central to en

As Operations Manager, you will take ownership of day-to-day operations across the warehouse and manufacturing facility, ensuring seamless coordination between warehousing, logistics, production, and supply chain functions.

We’re hiring | Sales Enablement & Operations Manager.