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Job titleInstallations & Deliveries DirectorFunctionCOOLocationRipponden with regular UK travelReports toCOOResponsible for staffc.50 Colleagues located in Ripponden and home based across the UKAbout our businessJLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.Role overviewThe Installations & Deliveries director will be accountable for processing and delivery of all new business orders across Total Care, Machine Sales, Vend Share and Service Contracts across JLA's Laundry and Catering business lines in the UK.In this role, you will be our technical authority across Laundry & Catering installations processes, providing expert guidance on installations, specifications and customer solutions. Working closely with Sales, Product, L&C Field Operations and senior leadership teams, you will help deliver solutions for installation projects that minimise time to deliver and maximise On Time In Full delivery.This role is critical to achieving JLA's growth objectives, being responsible for ensuring all new orders are processed and delivered in a timely manner and to the highest quality, enabling our continued growth.You will lead c.50 colleagues including office-based installation coordinators and field based project managers and installers, as well as managing a network of subcontractors. You will be responsible for driving operational excellence both in order processing and the quality of technical installations.You will support our commercial teams in providing technical installation solutions for our customer requirements, ensuring that all new orders can be delivered and our annual growth objectives achieved.The role holder is likely to have a technical background, with the credibility to lead a team of field based installers, whilst also having a good understanding of operational processes and operational excellence.Key AccountabilitiesFull accountability for delivering new customer orders, including new order processing and delivery of installationsLead teams to: Achieve order processing and installation KPIs including time to deliver and weekly / monthly delivery objectivesEfficiently plan and schedule installations, utilising sub-contractors where needed to supplement the employed installation teamsSupport Commercial teams with practical installation designs and solutions to allow installations to proceed as fast as possible whilst meeting the requirements of customer sitesMaximise On Time In Full delivery and minimise Time To DeliverLead collaboration between operational and sales team, building a culture of operational support to achieve commercial objectives, whilst building technical skills in sales teams.Develop lead and office based and field technical teams to achieve commercial and productivity KPIs, maximising quality, efficiency and customer deliveryDrive operational and technical best practice to ensure minimal order drop-out and minimal time to installDrive installation forecasting, with weekly data led delivery forecasts that accurately predict delivery value and volume across all key lines of business.Drive ‘right first time' installation performance, minimise installation fails and commissioning delaysSet and control budgets and associated performance metrics to achieve financial, customer service and efficiency objectives, whilst managing install cost per machine through efficient use of resources and appropriate control processesMaintain rigorous Health & Safety standards across all teams, in line with JLA policies and industry regulationAct as JLA's thought leader and industry expert in delivery and installations excellence, driving continuous improvement and best practice to support the commercial growth plan with customer orientated installation solutions.Lead and mentor a high-performing team, creating a culture of accountability, continuous improvement and professional development that enables individuals and teams to perform at their best.Be an ambassador for continuous improvement, empowering the team and building capabilities to challenge established working practices and continuously drive improved effectivenessCriteriaEssentialDesirableKnowledge and Skills (what you know and what you can do)Detailed understanding of technical installation of Commercial Laundry and Catering equipment, including all enabling requirements across various market sectorsUnderstanding of technical requirements for laundry and catering installations, including regulatory and legal framework surrounding gas, electrics, ventilation, etcAnalytical skills identify operational performance from data, including performance trends across operational KPIsBackground as Laundry or Catering installerUnderstanding of continuous improvement techniques e.g. LeanExperience (what you have done)Demonstrable 5yrs+ experience leading the delivery of commercial installations, solving for customer requirements and supporting commercial growth.Experience leading field and office based teams, driving a culture of collaboration and building high performance.Experience driving technical standards, processes, and continuous improvementExperience managing budgets with P&L responsibility and accountability for achieving targetsDemonstrable experience in process improvementPersonal qualities(the way you think and act)Ability to provide visible and inclusive leadership, creating a culture of accountability, collaboration and continuous improvementStrong communicator to both operational colleagues and up to executive levelStrong influencer and cross functional collaborator, able to navigate complex multi-stakeholder relationships to achieve our objectivesResults focused with strong commercial awareness and manages to performance metricsInnovator who challenges the status quoStrategic thinker with a data driven approach to decisionQualificationsTechnical qualifications in Gas and / or ElectricTPBN1_UKTJ

Job titleSales Ops Team LeaderFunctionNew Business DeliveryLocationRippondenReports toHead of New Business DeliveryAbout our businessJLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.Role overviewManage the creation of customer orders across Total Care, Machine Sales, SCONs, Service Replacement and Detergent Pumps including all mobilisation, from receipt of order through to Installs or CMT, order type dependant.Manage a Sales Ops order processing team and develop a culture of continuous improvement and operational excellence, measured by and managed to clear performance metrics.Collaborate with Sales, Finance, Supply Chain and Contracts Management colleagues to meet business and customer order processing expectations.Collaborate with the Install team leaders to ensure smooth running of the wider New Business Delivery Team.Act as an ambassador, demonstrating our values and commitment to our vision through behaviours and people leadership.Key tasksManage your team to deliver customer orders within SLA objectives across all assigned verticals and segments, proactively driving efficiency in collaboration with Sales, Installs and Supply Chain colleagues.Manage develop and improve the QC roles and requirements within the team.Lead the mobilisation of new contracts, assigning resource to coordinate multi-functional teams to ensure effective order processing and account set-up on operational platforms.Develop talent within your team, fostering a culture of high-quality delivery and commitment to excellence, demonstrated through high-quality standards e.g. data quality, rejection rates, etc. Guide, coach, develop, empower and motivate the team.Communicate effectively with sales on order expectations for week, month and year end targets. Including forecasting order volumes and dependencies / impacts on other teams.CriteriaEssential (attributes required for candidate to be considered)Desirable (attributes can be trained or developed)Knowledge and Skills (what you know and what you can do)People management including performance management, coaching and developmentCollaboration skills across multiple teams including supply chain, sales, finance and contacts Management.Understanding of JLA propositions, sectors and segmentsUnderstanding of Continuous Improvements methods to drive operational excellence across Order to Cash processUnderstanding forecasted orders to ticking them to the boardUnderstanding of JLA systems utilised in credit checkingExperience (what you have done)Coaching, leading, developing and inspiring direct reportsExperience of performance management including managing under-performance as well as developing and empowering talent.Proven experience of managing an administration teamAbility to demonstrate analytical skills, with the capability to maximise use of management information to drive order processing, process efficiencies and operational improvementDemonstrated experience of challenging the status quo and pursuing innovation and continuous improvement in operating processesExperience of being focused on leading a team to achieve business objectives including team performance monitoring and management e.g. corrective actions, etc.Experience of operational excellencePersonal qualities(the way you think and act)Strong communication and cooperation with peers and senior key stakeholders, along with interpersonal skills to inspire cross-functional teams and align objectivesConfident in delegating when required and an ability to empower staff members to create ideas and solutionsDetail focus with an ability to understand individual order performance and relate this to team performanceAbility to make decisions which may impact your team, order process or order outcomeA focus on hitting business results and deadlines including the ability to be agile and create corrective action plansTPBN1_UKTJ

Job title\n \n Planning Coordinator \n \n Function\n \n \nPlanning & Dispatch, Customer Services\n \n Location\n \n \nRipponden\n \n Reports to \n \n \nPlanning Team Leader\n \n Responsible for staff \n \n \nN/A\n \n About our business\n \n \nJLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.\n \n \nThe company offers an end-to-end, on premise, machine supply and...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Job titleCustomer Resolutions Team LeaderFunctionCustomer Service ManagementLocationRipponden Office/HybridReports toCustomer Care and Resolutions ManagerResponsible for staffCurrently 5FTEAbout our businessJLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.Role overviewTo lead and develop the Customer Resolutions team, ensuring the effective resolution of customer complaints while driving improvements in customer outcomes, protecting growth opportunities and enhancing customer experience.This role is central to building a high performing, empowered team that delivers fair, consistent and timely resolutions while influencing the wider business to prevent recurrence and strengthen customer trust.Key tasksTeam Leadership and Support•Provide day to day leadership and support to the Customer Resolutions team, ensuring high standards of customer service are consistently met.•Create a positive and inclusive team environment that promotes accountability, engagement and confidence.•Support team wellbeing and morale, addressing concerns promptly and appropriately.•Lead by example, modelling expected behaviours, quality standards and customer focused decision making.Coaching, Performance and Development•Deliver regular coaching and feedback to support individual and team performance.•Monitor performance against agreed KPIs and quality measures, taking action where additional support or improvement is required.•Complete regular performance reviews and support goal setting and development planning.•Identify training needs and ensure team members maintain appropriate knowledge of products, processes and systems.•Lead team briefings and short workshops to share updates, learning and best practice.Quality Assurance and Performance Reporting•Take ownership of the team's quality assurance process, ensuring consistent monitoring of calls, emails, live chats and other customer communications.•Carry out regular quality reviews, providing clear, constructive feedback and coaching based on QA outcomes.•Track quality trends and common issues, using insight to improve individual performance and overall service standards.•Produce regular KPI and performance reports covering service levels, quality outcomes, volumes and customer feedback.•Highlight risks, underperformance or emerging trends to the Customer Care and Resolutions Manager, supporting actions to address them.Service Delivery and Customer Query Resolution•Ensure all customer contacts are responded to within agreed timescales and in line with service and quality standards.•Support the team with customer complaints and act as an escalation point for more complex or sensitive issues.•Identify recurring customer issues and feedback insights to support service and process improvements.Continuous Improvement and Collaboration•Contribute ideas to improve team processes, quality, and customer experience.•Work with colleagues across teams (e.g. Operations, Care, Customer Success, Sales) to resolve issues and reduce repeat customer contacts.•Encourage team members to share feedback and improvement ideas.Governance and Compliance•Ensure the team follows internal policies, procedures and regulatory requirements at all times.•Support the management of attendance, conduct and performance issues in line with company policies, with guidance where required.•Escalate risks, complaints or compliance concerns promptly and accurately.CriteriaEssential (attributes required for candidate to be considered)Desirable (attributes can be trained or developed)Knowledge and Skills (what you know and what you can do)Strong knowledge of customer serviceStrong knowledge of complaints handlingStrong communication skills – able to influence and build relationships cross functionallySkilled in leading teams to deliver against KPIsCompetence in reporting, governance and performance tracking- Knowledge of service delivery and operations in a field-based environment- Familiarity with case management or CRM systems (e.g. Dynamics, Salesforce, Zendesk)- Understanding of financial /commercial levels (credits/compensation/retention impact)-Experience handling regulated complaints (FCA)Experience (what you have done)Experience managing a team in a customer service/complaints environment.Demonstrated track record of improving customer outcomesEvidence in coaching and developing individuals to achieve high performanceExperience handling complex and escalated customer issues with fairness and accountabilityExperience working cross functionally to resolve issues and drive improvementProven delivery of service improvement initiatives with measurable business impactExposure to managing teams in hybrid environmentsPersonal qualities(the way you think and act)Customer focused with strong advocacy for fair and timely outcomes.Commercially aware – able to balance customer needs with business impact.Collaborative, with the ability to build trust and influence at all levels.Resilient and calm under pressure, able to manage high volumes and complexity.Analytical and problem solving mindset, with a continuous improvement approach.Demonstrate integrity, accountability and respect in line with customer values.Inspirational leadership style that creates a highly engaged team cultureQualificationsEvidence of relevant professional development or training in leadership or customer serviceIndustry relevant compliance or regulatory trainingTPBN1_UKTJ

Job title\n \n Senior Marketing & Communications Executive\n \n Function - Marketing\n \n Location - Ripponden 3 days a week and working from home 2 days\n \n About our business\n \n \nJLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service ...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Lead with Compassion, Care with Purpose \n We are seeking a dedicated and experienced Housekeeper to join the team! \n At Kenmore we specialise in supporting people who have varying needs as a result of physical and long-term neurological conditions, including \n\n • Parkinson’s disease,\n, • Huntington’s disease\n, • Multiple sclerosis\n, • Stroke\n, • Acquired brain injury\n, • Motor neurone disease\n\n Our teams are highly skilled and trained to deliver specialist and complex nursing care and have significant experience with tracheostomy, PEG care, catheter care, wound management and the provision of end of life care. The full-time support we provide is flexible and designed to help build skills, inspire confidence and encourage people to live more independently. \n What You’ll be Doing \n\n • Clean and maintain all areas of the home to a high standard.\n, • Ensure infection control procedures are followed at all times.\n, • Manage laundry and linen services efficiently.\n, • Report any maintenance issues promptly.\n, • Work collaboratively with the care team to support residents’ needs.\n\n What You’ll Need \n\n • Previous experience in a housekeeping or cleaning role (preferred but not essential).\n, • Knowledge of health and safety and infection control standards.\n, • Ability to work independently and as part of a team.\n, • A caring and respectful attitude towards residents.\n\n Why Join Us? \n\n • Access to mandatory training with opportunities for further professional development and career growth\n, • Auto enrolment Pension\n, • Career development opportunities\n, • Eligibility for blue light card\n

Calderdale and Huddersfield NHS Foundation Trust is seeking an Infection Prevention and Control Specialist Nurse/Practitioner to lead and develop the IPC service across trust sites.

Job title Credit Controller Function Credit Control Location Ripponden office Reports to Credit Control Team Leader Responsible for staff No line manager responsibility About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview We are looking for experienced credit controllers to work in a fast paced and challenging environment. You will be responsible for their own portfolio of customers, collecting customer debts and reducing aged debt. You will also be part of an ever growing team so we are looking for individuals who want to get involved with continuous improvement and really make a difference to our future. If you enjoy a challenging environment that cares about development and teamwork, please get in touch with us, we would love to know more about you. Key tasks Logging Invoice queries with accuracy for the Query team to action. Logging payment promises to enable accurate cash forecasting. Management of timely invoices through consistent communication, focusing on strong call-based duties. Looking after a portfolio of customers and understand how to use your relationship to maximise cash collection. Prioritise a variety of daily tasks that deliver on customer service as well as financial targets Collaborate with internal teams to deliver on customer success and using this to negotiate payment. Work with team managers to put forward your ideas for challenging accounts Taking payments by debit or credit card Working with the team managers and head of department to forecast cash collections Considering next steps when debts are unrecoverable and putting forward ideas on how to move these Other ad hoc duties as and when required Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Demonstrated history of meeting targets consistently Ability to demonstrate effective debt management to timely resolution. Excellent telephone manner. Experience (what you have done) Experience of highlighting and processing Defaults where necessary Experience of updating and maintaining clear customer activity notes in a finance system Good knowledge of MS Excel Experience of working in a busy office environment and to tight deadlines Minimum 2 years' experience in a similar role 3+ years' experience of managing high value customers 3+ years' experience of managing low value, high volume accounts Advanced knowledge of Excel, with the ability to use Lookup & Pivots to execute reconciliation tasks Experience of change management / process improvements Personal qualities (the way you think and act) Able to work well under pressure and prioritise own workload Capability to be both personable and firm with clients, to resolve any issues and collect any money owed Excellent attention to detail and high degree of accuracy is imperative Able to cope with multiple priorities and changing environment Excellent communication and relationship-building skills Positive and flexible approach to your work Strategic thinking, with the ability to approach stakeholders with new ideas TPBN1_UKTJ

Job title Quality Manager Function Internal Sales Location Manchester or Ripponden Office Reports to Quality & Compliance Manager Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. Role overview The Quality & Sales Enablement Specialist is responsible for improving sales performance, customer outcomes, and compliance standards by using quality assurance insights to drive coaching, development, and continuous improvement across the sales function. The role involves supporting call quality, managing queries from customers and the wider business, and carrying out due diligence checks. It also includes working closely with sales executives and managers to deliver a live call audit status whilst promoting a strong culture of compliance across the business. Key tasks • Review and assess customer interactions against defined quality frameworks. • Maintain quality scorecards, audit records, and performance reports. • Provide clear and constructive feedback to sales colleagues and management teams. • Maintain a live status on workload and sales activity delegated from the Quality Manager. • Supporting the effective implementation and ongoing development of the quality framework. Insight, Reporting & Continuous Improvement • Prepare and analyse quality, customer, and sales performance data. • Produce regular quality and sales insight reports. • Identify risks, trends, and development opportunities. • Recommend and support continuous improvement initiatives. • Support the delivery of a positive quality, compliance, and sales culture. Other tasks include: • Tracking coaching effectiveness and improvement outcomes. • Working closely with Sales Managers, Team Leaders, Training Teams, and operational stakeholders. • Supporting onboarding and ongoing capability development of sales teams. • Acting as a key contact for sales quality and performance, insights. • Maintaining an understanding of sales processes, customer needs, and upcoming business changes. • Supporting complaint investigations and root-cause analysis. • Any other tasks delegated by management as required Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) • Experience conducting audits, interaction reviews, or quality assessments. • Ability to analyse data and identify trends. • Experience engaging with managers and stakeholders. • Strong computer literacy with moderate/ intermediate knowledge of Microsoft 365 applications and CRM navigation • Experience within a telephony-based contact centre or sales support environment. • Proficiency with Microsoft Excel, SharePoint and Power BI. • Experience providing feedback, coaching, or performance support. • Knowledge of compliance, customer experience, or continuous improvement methodologies. Personal qualities (the way you think and act) • A positive, proactive attitude. • Strong attention to detail. • Excellent communication and coaching skills. • Analytical and problem-solving abilities. • Commercial awareness and customer focus. • A passion for continuous improvement and developing others. Qualifications TPBN1_UKTJ

Job title Business Development Executive Function Sales Location Ripponden About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Our Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLA's customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. Key tasks Making outbound sales calls using leads generated through our digital marketing team Making outbound strategy dials for business development across multiple markets, verticals and sectors Developing sales opportunities in partnership with your field sales colleagues Meeting/exceeding dynamic KPI's set within the contact centre Service Delivery Demonstrate an understanding of what service delivery excellence is for your role Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk Awareness of your operational and regulation risks which may impact on your role Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Confident and effective communicator Knowledge of all Microsoft office applications Possess a strong understanding of our products, our competition in the industry and positioning Experience (what you have done) Experience of outbound lead generation/telesales Experience of working in a customer-centric position either face to face or over the phone Have worked in a commercially driven environment Personal qualities (the way you think and act) The ability to work successfully in a fast-paced, target-driven environment Highly motivated A curious mind, interested in our customers, our markets and our business Eager to learn and build a career in a dynamic sales organisation Driven by the desire to succeed Able to show initiative TPBN1_UKTJ

Job title Consumables Team Leader Function Internal Sales Location Ripponden / Manchester Reports to Consumables Commercial Manager Responsible for staff TBC About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview We are seeking a dynamic and driven Sales Player-Manager to lead by example in a hybrid role that combines direct sales responsibilities with leadership and management of a high-performing sales team. You will be responsible for achieving your individual sales targets while also coaching, developing, and motivating your team to exceed their goals. Key tasks Sales Delivery Inspiring sales agents to deliver excellent levels of individual/team performance and customer satisfaction. Ensuring digital leads are converted within agreed SLA's Organise and tracking of all potential leads maintaining MIS. Resolution and removal of blockers to support target achievement. Generate and share information on individual and team performance. Provide quality customer service, role modelling values in all interactions with clients. Achieve and monitor the progress of KPI's on a daily / weekly/ monthly basis Senior stakeholder engagement across the wider business 121 coaching on sales relevant areas to improve performance Personally manage and grow a portfolio of key accounts. Actively prospect, pitch, and close new business opportunities. Maintain a robust pipeline of qualified opportunities. Report on individual sales performance and forecast accurately. Manage our digital portal and subscription customers People Management Daily coaching and development of team members. Manage any employee relations issues in line with the policies set out by the business. Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products. Identify address any training and development needs and ensure teams have a personal development plan. Hold team briefing sessions / workshops to update the team on best practice. Ensure calls, emails, web leads and all data traffic are answered within agreed timescales and in an appropriate manner. Own individual and team call observation feedback to manage and improve sales quality Completion of regular performance reviews and support goal setting Provide guidance and answers to staff Organise engagement activities TPBN1_UKTJ

Job title Dispatch Coordinator Function Planning and Dispatch Location Ripponden Reports to Dispatch Team Leader Responsible for staff N/A Working hours 37.5 hours per week worked Monday to Friday, 8.30am 5.00pm (with rotational early, late and weekend shifts) About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Dispatchers play a crucial role in the smooth operation of the business by ensuring all customers receive a timely and efficient service. Serving our customers is what we are here for and this role enables and supports our fantastic engineers to do just that. Our JLA engineers must be routed as effectively as possible to maximise the volume of customers attended in order to increase productivity. Key tasks Review and plan workloads for Engineers on a daily basis ensuring different KPIs are achieved Regional WIP (work in progress) worked daily to ensure Time to fix for customers is keep to a minimum Answer incoming calls from our Engineers Ensure parts are managed correctly Maintain clear communication channels with all colleagues working in the field and the office Proactively address problems and suggest solutions Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Confident communicator with excellent communication skills National geographic knowledge Experience (what you have done) Experience of scheduling within a fast-paced customer service environment. Experience of supporting colleagues working in the field and being assertive when needed. Personal qualities (the way you think and act) The ability to work successfully in a KPI/target-based environment Must have the ability to make credible decisions in a timely manner Team player with a can do attitude Proactive individual who thrive in a fast paced environment. Enthusiastic individual who can react to the changes in workload and priority The ability to complete the majority of your workload in day TPBN1_UKTJ

You could be just the right applicant for this job Read all associated information and make sure to apply.Manchester or Ripponden Office.JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire xohmjla Safety, Infection Control and Air Conditioni

Mariposa Care Head Housekeeper role at St Lukes Care Home in Calverley offers a hands-on position focused on maintaining cleanliness and supporting infection control to safeguard residents’ health and wellbeing.

NHS Jobs in the United Kingdom is seeking an Infection Prevention and Control Specialist Nurse/Practitioner to lead professional practice, maintain registration and ensure accurate records while promoting safety and high-quality care.

Registered Nurse – Bishopton, Renfrewshire (PA7).Flexible shifts to suit your lifestyle | Immediate start available.Are you a compassionate and dedicated Registered Nurse looking to make a real difference in your community? Join Newcross Healthcare and become part of a team that puts people at the

Eastertoun Primary is a non-denominational school in Armadale, which benefits from a mixed catchment area in terms of socio-economic background.The school currently has 12 primary classes and a nursery class.The school has a long-established and fully supportive and active Parent Staff Council as we

Residential Support Worker – Children’s Services - Glenrothes, Fife (KY7).Be the reason a child feels safe, supported, and heard.At Newcross Healthcare, we’re on a mission to help children and young people thrive.We’re looking for compassionate.If you’ve got experience working with childre

Social Care Assistant, St Brendans (3327).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independence and planned outcomes.This can be within a variety

This is a casual, part-time role offering flexible working.As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of ded

Maintaining a safe, clean clinical environment, following infection control procedures, and communicating effectively with patients, families, and colleagues.

Are you an experienced Nurse (RMN, RNLD) wanting to work in an environment where kindness and teamwork is integral? Where you'll be invested in, with.Then join the team at Asher House and come and.As an experienced Nurse from the NHS or private sector in the UK, you can join a multidisciplinary tea

As a Regional Senior Care Assistant with Barchester care homes, you'll deliver warm, empathetic and respectful care and support across a 20-mile radius to help our residents get the most out of life.On a practical level, you can expect to monitor the delivery of care when on duty, contribute to the

We are looking for an experienced and compassionate.Registered General Nurse (RGN).You will be responsible for delivering high-quality nursing care to residents, ensuring their clinical, physical and emotional needs are met while promoting dignity, independence and choice.This would suit an RGN who

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great

This position does not meet the requirements for sponsorship under current UK immigration guidelines.At Turning Point, we support people with Learning Disabilities across England.As a Support Worker, you will make a real difference to residents' lives as you improve their daily living skills.Passion

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Location: Stoke- on- Trent - ST2, ST3, ST6, ST7.Flexible - full-time, part-time, evenings, weekends.We're sorry, but we do not currently offer sponsorship to applicants.With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left

Pay rate advertised includes bank enhancement.This is a casual, part-time role offering flexible working.As a Bank Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that will enable us to give our patients the quality care and support they de

Fully funded Enhanced DBS and guaranteed hours available after successful probation.Shifts: 12 h days and nights 8 AM - 8 PM and 8 PM - 8 AM Tuesday to Friday.IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.

Mayfair Homecare are a leading care provider that stretches across the South Coast and surrounding areas.We predominantly support service users in Hampshire, Portsmouth, Southampton, Basingstoke, Andover and surrounding areas.We at Mayfair Homecare, pride ourselves on placing our valued live-in care

Join Our Care Team in Isle of Wight – Competitive Pay, Flexible Hours, Apply Now!.Isle of Wight, Cowes, Newport and Freshwater.Additional benefits include enhanced pay for unsociable hours and double-time compensation for work carried out on public holidays.Looking for a rewarding career in care?.

Your Care are seeking experienced Healthcare Assistants, to join our amazing team, working with our Nursing and Care home clients in and around the Rochdale area, this is agency work so of course its excellent rates of pay, free on going training, uniform, holiday pay, pension and weekly pay.Must be

We are seeking a dedicated and experienced.At Kenmore we specialise in supporting people who have varying needs as a result of physical and long-term neurological conditions, including.Our teams are highly skilled and trained to deliver specialist and complex nursing care and have significant experi

Service: Brand-new 53-bed Nursing Home.A brand-new, state-of-the-art nursing home in Todmorden is seeking dedicated and compassionate Registered Nurses to join its growing team.This stunning 53-bed service has only just opened and offers an exceptional working environment, including a hydrotherapy p

This position does not meet the requirements for sponsorship under current UK immigration guidelines.Do you have a caring nature? Are you looking to make a difference to people's lives? Do you want to work in an environment where no two days are the same? Are you flexible with your working hours? Ca

Make a Meaningful Difference Every Day – Join Langley as a Relief Residential Support Worker.Langley is pleased to offer an opportunity for compassionate and motivated Residential Relief Support Workers to join our friendly, dedicated team in Box Tree Cottage.This flexible relief role allows you t

Children's Healthcare Assistant Start Spring 2026 by making a difference in your local community.Join Nurseplus as a Children's Healthcare Assistant – Make a Real Difference in Your Community Every Day Are you passionate about making a positive impact in the lives of vulnerable

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Take the Next Step in Your Care Career.Are you an experienced Care Assistant with, or working towards, an.NVQ Level 3 i

We are looking for kind, fun, and proactive Female Support Workers to join our supported living service in Waterloo, providing support to 5 individuals with mental health needs, learning disabilities, and/or Autistic Spectrum Disorders within their own self-contained apartments.You must be prepared

Shift pattern: Days and nights available.Superior Healthcare is recruiting a.You'll support our client with an acquired brain injury from his own home.As a Care Assistant with Superior Healthcare, you'll provide dedicated support around an individual care plan.You'll get to know the person you suppo

Block Bookings | 1:1 Support | Regular Work.Educare Recruitment is looking for experienced and reliable.We have exciting opportunities offering.Support Workers looking for dependable agency work rather than occasional shifts.You'll provide high-quality, person-centred support to individuals across a

Are you a compassionate and reliable care professional looking for a rewarding role in a supportive family environment?.We are seeking a reliable and professional female care assistant to support a male client living in Wapping, London.The client has a C3/C4 spinal cord injury, resulting in no sensa

Be all you can be with Hamberley.At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals.Joining us at Caddington Grove, our luxury care home that provides residential, dementia, and nursing care

Job Title: Behaviour Support Worker - SEMH School Area: HX2, Halifax Start Date: ASAP Contract Type: Full-time, Long-term Rate: £90 - £110 per day (dependent on experience and responsibilities) Working Hours: Monday to Friday, 8:30am - 3:30pm Role Overview: We are looking for a

Personal Care Teaching Assistant.Are you a compassionate and dedicated.We are seeking an enthusiastic.Personal Care Teaching Assistant.This is an excellent opportunity for an experienced.Personal Care Teaching Assistant.If you are a caring and proactive.Personal Care Teaching Assistant.Personal Care