Technical Consultant
16 days ago
Oxford
Technical Consultant Oxfordshire + Client Site Visits £40,000 – £50,000 + Benefits 3rd Line Experience Required The Opportunity Looking for a role where no two days are the same? Where you can tackle complex technical challenges, work closely with clients, and make a real impact? A growing and highly respected IT solutions provider is expanding its technical team and is seeking a talented Technical Consultant to join their journey. You’ll support a diverse SME client base, helping to enhance, secure, and future-proof their IT environments. The Role: Technical Consultant This is a hands-on, high-impact position combining advanced support with project delivery: Deliver 3rd line support across a broad range of technologies (remote, phone & email) Troubleshoot and monitor live client environments Design and implement infrastructure improvements and technical projects Manage and maintain core systems (servers, networks, cloud, security) Take ownership of escalated issues through to resolution Work closely with third-party vendors and partners Maintain clear documentation and keep clients informedAbout You You’re a proactive problem-solver who enjoys variety and takes pride in delivering excellent service. Proven experience in a 3rd line support role, ideally within an MSP environment Strong communication skills – able to translate technical concepts clearly Self-motivated, organised, and comfortable managing your own workload Passionate about technology and continuous learningTechnical Skills Experience in most of the following is highly desirable: Microsoft stack (Windows Server, Windows 10/11, Office 365, Azure/Entra) Active Directory, DNS, DHCP, networking fundamentals Virtualisation (VMware / Hyper-V) Cloud platforms (Azure, AWS) Exchange (on-prem & hybrid) Backup & disaster recovery (e.g. Veeam, Datto) Networking (LAN/WAN, firewalls, VLANs, Wi-Fi) Security tools & best practices (Defender, Intune, EDR, MFA) Storage solutions (SAN/NAS/DAS) Bonus: MacOS, iOS, AndroidWhy Apply? Join a supportive, close-knit team where your voice matters Gain exposure to a wide range of technologies and projects Ongoing training and career development opportunities Be part of a company that values both expertise and customer serviceApply now: (url removed) or call (phone number removed)