It customer service jobs in Brixton - Page 3Create job alerts

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: FUTURE YOU succeeds at every turn. Delivery Driver Location: London Metro, NW5 To be successful in this job, you will need a B or C1 driving licence as you will be driving vehicles of 3.5 tonnes or over. We deliver almost anything virtually anywhere in the world at UPS. Every package that comes into our care is on a journey. At whichever end of that journey it comes into your hands, Future You makes sure it gets where it needs to be, when it needs to be there. Because when you put on a UPS uniform and drive one of our instantly recognisable brown vehicles, you’re responsible for delivering our brand too. That means going the extra mile all day, every day. You’re comfortable planning and prioritizing but you can think on your feet too. So whatever the job demands, you’ll be ready for it, look the part and know what it takes to play it well. If you can do this, our training will help drive your potential as far as it can take you. You will be required to attend the UPS Integrad© residential training school which will be confirmed in due course. What you’ll get: · A company pension scheme, holiday pay, discounts at major retailers (e.g. Apple, cinemas) and attractions (e.g. Alton Towers, The London Eye) and many more benefits. · Full time 40 hours per week, plus overtime. Monday to Friday - contractual days, shifts start between 7.45am-8am. · Hourly rate starting at £15.08 per hour, plus location allowance at £1.88 per hour - rising to £18.54 depending on length of service and licence held. · Overtime paid at a higher rate. · Full training. · Promotion from within policy · Life Assurance · Employee Assistance Program · Full UPS brown uniform What you’ll do: · Deliver and collect packages to and from our customers. · Learn and properly execute UPS safe driving methods. · Comply with UPS appearance guidelines. · Excellent customer contact and driving skills. · Meets local age and operations requirements to operate a vehicle. · Availability to work 5 days per week, Monday to Friday start times 07:45am What you’ll need: · Must hold a manual driving licence for a minimum of 2 years. · B1 driving licence category or C1 driving licence category, with CPC qualification. · Recent experience with multidrop deliveries in London. · Clean driving licence. · Flexibility to work overtime when required. · Ability to lift up to 70 lbs./32 kgs. · Self motivated and excellent time management skills. · Be able to work in a fast paced environment. · Problem solving and planning skills. How we recruit: UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Lead the Way as a Store Manager at Sally Europe! Are you a sales-driven leader with a passion for retail and inspiring teams? If you thrive in a dynamic, target-oriented environment and are ready to take your career to vibrant new heights, we want you on our team! Your Role:As a Store Manager, you’ll lead by example, driving sales and motivating your team to consistently exceed targets. You’ll deliver an exceptional customer experience while managing store operations with confidence and efficiency. What You’ll Do: • Sales Leadership: Proven track record of delivering results in a sales-driven retail environment., • Team Management: Inspire, coach, and develop your team to achieve individual and collective success., • Customer Focus: Create memorable shopping experiences that drive repeat business., • Retail Operations: Oversee inventory, merchandising, and store processes with precision., • A strong background in retail management with a passion for hitting and exceeding targets., • Exceptional leadership, communication, and interpersonal skills., • A love for delivering outstanding customer service., • Commercial acumen to create and execute impactful action plans., • Competitive salary + performance-based bonuses., • 23 days holiday (increasing with tenure)., • Generous employee discounts on our extensive product range., • Professional development and growth opportunities. At Sally Beauty, part of Sally Europe, we’re the go-to destination for hair and beauty professionals across Europe. But we’re more than just a retailer—we’re a global force in beauty. As part of Sally Beauty Holdings, we connect retail customers and salon professionals with top-tier products and inspiring solutions. From Sinelco to Salon Services, Pro-Duo, and beyond, Sally Europe is your home for professional hair and beauty brands. We don’t just sell products—we empower confidence and celebrate beauty, helping our customers uncover their potential every day. Our Values Drive Us: • Be Yourself: Celebrate individuality., • Be Bold: Embrace innovation and ambition., • Be an Inspiration: Spark confidence in others., • Be an Owner: Lead with pride and purpose. Apply today and let’s add colour to the world together! We welcome applications from everyone and are committed to fostering an inclusive workplace where diversity is celebrated. As part of our culture to 'add colour to the world,' we ensure fair treatment for all, regardless of age, disability, gender, marital status, pregnancy, race, religion, or sexual orientation.?

We are currently seeking motivated and confident Student Advisors to join our growing team. This role is commission-based only and is open exclusively to candidates based in the UK. As a Student Advisor, you will support prospective students throughout the application and enrollment process. A key part of this role involves actively sourcing and identifying potential future students using your own network, outreach methods, and available platforms. This role offers strong earning potential for self-driven individuals who are confident in building their own pipeline. Key Responsibilities • Actively source, identify, and engage potential future students, • Contact prospective students via phone, email, and online platforms, • Provide accurate information about courses, intakes, and entry requirements, • Guide students through the application and enrollment process, • Maintain accurate student records and follow up on enquiries, • Build strong relationships with prospective students, • Work towards individual targets to maximise commission earningsRequirements, • Must be currently based in the UK, • Strong communication skills in English, • Speaking an additional European language is a strong advantage, • Confidence in phone-based and online communication, • Previous experience in sales, customer service, or education is desirable but not essential, • Self-motivated with the ability to work independently, • Good organisational and time-management skills, • Basic IT skills (email, Microsoft Office)What We Offer, • Commission-based earnings with high earning potential, • Full training and ongoing support, • Flexible working arrangements, • Opportunity to grow within the education sector

Room Leader Key InformationLocation: Teddington, Richmond upon Thames, Greater London, United Kingdom Greater London TW11 9HQ Contract Type: Full-timeContract Length: PermanentSalary:£14.80 - £15.50 per hour (£31,020.80 - £32,488 per annum full time equivalent salary 40 hours per week all year round) Benefits: Birthday Off, 6 fully paid sick days, Cashback Healthcare Plan, Retail Discounts, Recognition & Reward, 50 % Childcare Discount, 24/7 Virtual GP Access, 24/7 Counselling Support, Discounted gym Membership, Personal Financial Advisor Access, Pension Discovery, Learning platform Access Join the Kindred Family – A Place to Grow, Thrive, and Make a Difference Are you passionate about early years education, supporting children's development and leading a team? At Kindred, we believe work should be more than just a job – it should be a place where you feel valued, supported, and inspired every day. Due to a new opportunity, we’re excited to welcome a Room Leader to our friendly and dedicated team in Teddington, Richmond upon Thames, Greater London, United Kingdom. Whether you’re just starting out or looking for your next professional step, this role offers the chance to be part of a warm, inclusive environment where 91.71% of our team would recommend us as a great place to work. What You’ll Need Essential: Strong written and verbal communication skills Excellent organisational ability and attention to detail Provide outstanding customer service Have good time management, meeting deadlines Hold a full and relevant Early Years Level 3 Childcare Qualification or higher Desirable: Previous experience of leading a team Current paediatric first aid certificate Safeguarding and child protection training (although full training will be given) Current food hygiene certificate What You’ll Be Doing As a Room Leader, you will: To support the Manager and fellow Room Leaders to ensure the highest standards of Early Years care and education across the setting To maintain an organised, safe and stimulating room environment To keep accurate records and ensure procedures are followed within the room To help build and maintain a reputation as the setting of choice in the area for both children and employees To model and monitor best practice in accordance with regulatory guidelines To support and inspire your team of practitioners To aid with the induction of new team members, welcoming them into the Kindred family Why Join Kindred? At Kindred, we’re more than a nursery group – we’re a family. Supportive Culture – Our nurseries are built on strong relationships, teamwork, and a genuine sense of belonging.Career Development – Whether you're an apprentice or a seasoned professional, we offer clear progression pathways, structured training, and mentorship.Work-Life Balance – Enjoy structured working hours, flexible shift options, and hybrid roles (where applicable).Competitive Pay & Benefits – We regularly benchmark our salaries and offer generous benefits including bonuses, pensions, and paid leave.Award-Winning Family – Join a company that values recognition, personal growth, and team success. Our Recruitment Process Interviews: Rolling InterviewsExpected Start Date: ASAP Our process includes: • A video interview followed by a face-to-face interview with a stay and play at the nursery, • ‘Stay and Play’ session to observe you working with children *fully supervised To apply for the Room Leader position with us, please click the "Quick Apply" button and submit your CV and a short cover letter explaining your interest in the role. We aim to respond to all applicants within 2–5 working days. Thank you for considering a career with Kindred! As part of our commitment to safeguarding and promoting the welfare of the children in our care, the successful candidate is expected to undergo an enhanced DBS check IND1 ROL

Job title: Course Executive Salary: £32,295 per annum Type of contract: Permanent Location: Hybrid (On site attendance required on events and team days) Working hours: Full time 35 hours per week About the role RCOG Events is entering an exciting phase of growth, expanding its education portfolio to deliver innovative, accessible, and high-quality learning opportunities for the global women’s health community. Aligned with our strategic ambitions, we are evolving our courses, skills-based workshops, and webinars to ensure they meet the needs of healthcare professionals worldwide. To support this growth, we are seeking a Course Executive to deliver and support administration of our repeatable courses and workshops with operational excellence. This is a pivotal role, providing the opportunity to ensure every course runs smoothly, delegates and faculty are supported, and RCOG’s standards of quality and professionalism are upheld. You will combine operational expertise with strong organisational and communication skills, overseeing the end-to-end administration and delivery of courses, coordinating faculty and delegates, and supporting new or redeveloped courses from pilot through to repeatable delivery. Working closely with the Head of Course Development and Delivery, internal teams, and external faculty, you will ensure courses are delivered efficiently, financially sustainable, and provide a seamless learning experience. Collaborating with stakeholders, faculty, and colleagues, you will act as a key operational contact for all aspects of course delivery, driving consistency, quality, and engagement while supporting the College’s mission to improve healthcare for women and girls worldwide. Key Responsibilities: * Deliver the end-to-end administration and logistics of repeatable courses and workshops, ensuring a smooth experience for delegates and faculty. * Support the development and pilot of new or redeveloped courses, providing operational expertise and guidance. * Coordinate faculty participation, including invitations, travel arrangements, and expenses. * Manage course systems and data (registrations, CRM, online platforms) accurately and efficiently. * Monitor course budgets and ensure operational decisions support financial sustainability. * Liaise with internal teams, delegates, and faculty to resolve queries and maintain high-quality service. * Support continuous improvement by collating feedback, reviewing processes, and implementing enhancements to the course experience. For the full list of key responsibilities, please check the recruitment pack. About you We are seeking a proactive and results-driven professional to join our events and education team. This role is ideal for someone who is organised, motivated, and eager to develop a career in events and educational courses. Whether you are a recent graduate or have prior experience in events or education, you will have the opportunity to gain hands-on experience coordinating high-quality courses and workshops that support women’s health professionals worldwide. Requirements * Interest in the delivery of courses, workshops, or educational programmes. * Strong organisational and project management abilities, including planning, coordinating multiple tasks, meeting deadlines, and following procedures. * Ability to manage relationships with a variety of stakeholders, including internal teams, faculty, delegates, and committees. * Attention to detail, accuracy, and commitment to providing excellent customer service. * Willingness to learn, adapt, and support continuous improvement in course delivery and operational processes. * Proficiency in standard IT applications (e.g., Microsoft Office) and a willingness to learn new systems for registrations, CRM, and online delivery. * Interest in healthcare, education, or professional development. We encourage candidates from all backgrounds to apply, particularly those who are organised, enthusiastic, adaptable, resilient and motivated to contribute to the delivery of high-quality learning experiences for the global women’s health community. Requirements: Please note that while experience in delivering courses, workshops, or educational programmes is desirable, we welcome applications from candidates of all backgrounds. We are particularly interested in individuals who are collaborative, motivated to make a positive impact in education, and eager to develop their skills in course delivery and administration. If you are excited about joining the RCOG during a period of growth and transformation, with ambitious goals and a supportive, inclusive culture, we would love to hear from you. We will provide guidance and support to help you succeed, but confidence in engaging stakeholders, following operational processes, ensuring high-quality delivery, resilience and adaptability and the ability to work both independently and collaboratively while embracing new ways of working will be key to thriving in this role. Our culture and benefits As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes: * Agile and flexible working environment and free lunch onsite * 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January * 10% pension contribution after probation * Enhanced wellbeing and family support * Interest-free season ticket loans after probation * Tailored Learning and Development and study leave * Affinity staff networks * Life assurance and income protection schemes * Lifestyle discounts

White Collar Factory (95009), United Kingdom, London, London Senior Software Development Engineer - Velocity Black UK Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of our lives, and impacting the world in a positive way. We are looking for talented software engineers to join our global Velocity Black by Capital One engineering team, with the opportunity to specialise in frontend, backend or work in a full stack capacity. As a Senior Software Development Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation with the marrying of these two innovative companies. Joining a startup deeply invested in technology with Capital One’s entrepreneurial spirit and customer-first, tech-led culture, creates an environment where engineers can continue to disrupt the status quo to develop best-in-class customer experiences for the digital age. You will work in a small but passionate team, and have a great deal of autonomy. You should be self-driven, willing to take ownership, ask the right questions and seek knowledge when necessary. If you think innovatively, and like to embrace bleeding edge technology, with a pragmatic approach, you will enjoy working here. The service we offer and build upon is unlike anything ever built before, and our product is rapidly evolving. Velocity Black is our core product, built in React Native and offering exclusive access and unbeatable word-wide service across Travel, Experiences, Luxury Goods and Dining. Our internal and bespoke request management platform, Gravity, is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service our members expect and love. Explore our tech stack:___ What you’ll do * Deliver end to end functionality from ideation to delivery focused on the functionality surrounding the ability to make a request and message back and forth while helping to define and adopt best practices * Work in a fast-paced, collaborative technical environment * Utilise programming languages and tools like React Native, React, Node.js, JavaScript, TypeScript, micro services, AI, ML, open source frameworks, DevOps, large data sets, and more * Perform software development leveraging a test-driven development pattern * Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help high-performance people actualize the full potential of their lives * Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies * Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community What we’re looking for * Experience with influencing technical decisions with a tech team in an agile environment * Proven experience in software development using JavaScript or TypeScript * Experience with testing software (automated tests or Test Driven Development) * Previous experience working with AWS, GCP, Microsoft Azure or another cloud service * Have a passion for continued learning of the latest JavaScript and ES versions and trends What you’ll get to learn (any previous experience would be advantageous) * An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings * Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

An established professional membership organisation is looking for a Senior Services Coordinator to support the delivery and development of a portfolio of member services. This role offers the opportunity to combine service management, stakeholder engagement and business development while leading a small team of two.This role offers a hybrid working arrangement of 3 days in the office and 2 days working from home.The RoleWorking closely with the Head of Services, you will oversee the day-to-day delivery of a portfolio of services provided to members and partner organisations, ensuring they operate efficiently, deliver value and continue to evolve to meet member needs. You will also support the development of new services and partnerships that generate income and enhance the organisation’s offering.Key Responsibilities • Manage the day-to-day delivery of a portfolio of membership services and programmes., • Lead and support a small team, overseeing performance, workload and development., • Monitor service performance, risks and compliance, ensuring appropriate processes and controls are in place., • Investigate and respond to service-related enquiries or complaints., • Conduct research to understand member needs and identify opportunities to improve services., • Support the development of new products, services and partnerships., • Assist with projects to implement new services, working with internal teams such as IT, finance and project management., • Build strong relationships with internal teams, members and external partners.About YouYou will be an organised and proactive professional with strong administration, customer service and stakeholder management skills. You will enjoy improving services, identifying opportunities and working collaboratively across teams.You will need to demonstrate:, • Excellent organisational and administration skills with strong attention to detail, • Experience delivering or managing services, programmes or projects, • Strong customer service and stakeholder engagement skills, • Experience researching, analysing information and making recommendations, • Confidence managing multiple priorities, improving processes and handling difficult situations, • Experience leading or supporting a small team, • Strong written and verbal communication skills, • Good attention to detail, • Good IT skills including MS Office, mainly Excel Experience working within membership organisations, professional bodies or regulated environments would be beneficial but is not essential.Why Apply?This is a great opportunity to join a respected organisation where you can shape services, develop partnerships and make a real impact on member experience while gaining exposure to service development and strategic projects. Please apply with your CV today and a member of the TPP team will be in touch with you if your experience meets the requirements of the role. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do • Leadership of a team of 100+ technologists (Software Engineers, Quality Engineers and Architects): operating engineering at scale within a complex regulated environment, • Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals, • Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time, • Drive for effective delivery with pace and precision across the different outcome teams, • Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains, • Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain., • Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes, • Stay up to date with the latest relevant changes in regulation and enterprise process, • Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices, • Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices, • Support the career growth and development of the team What we’re looking for • You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance, • You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward., • You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business, • You’re passionate about recruiting and developing great engineering talent, • You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams., • You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders), • You’ll be aware of the latest native developments within AWS and have real world experience, • You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice, • You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance, • You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs, • Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Trainee AI Engineer – No Experience Needed\n\nFuture-proof your career in Artificial Intelligence – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required.\n\nTrain online at your own pace and land your first AI Engineer role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £30,000-£45,000.\n\nWhy AI?\n\nAI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals.\n\nThe demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security.\n\nHow It Works\n\nStep 1 – AI Engineering Fundamentals\nStart with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering.\n\nStep 2 – Data Fundamentals\nUnderstand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications.\n\nStep 3 – Notebooks & IDEs\nGet hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems.\n\nStep 4 – Python Programming\nMaster Python, covering everything from the basics to object-oriented programming (OOP).\n\nStep 5 – Python Streamlit Project\nApply your Python skills by building a car price prediction app using Python and Streamlit.\n\nStep 6 – Python for Data\nLearn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation.\n\nStep 7 – AI Sentiment Analysis Project\nWork with Hugging Face to build a sentiment analysis classifier using real-world AI techniques.\n\nStep 8 – AI Prompt Engineering\nMaster prompt engineering, learning how to craft effective prompts for controlling AI outputs.\n\nStep 9 – Retrieval-Augmented Generation (RAG)\nLearn how to integrate external knowledge into AI systems using RAG techniques and vector databases.\n\nStep 10 – AI Specialised Customer Service Chatbot Project\nCombine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases.\n\nStep 11 – Machine Learning Fundamentals\nUnderstand machine learning principles and algorithms, and how to train and test models using scikit-learn.\n\nStep 12 – Machine Learning Project\nPut your machine learning knowledge into practice with a hands-on project.\n\nStep 13 – AI & Data Ethics\nStudy the ethical considerations in AI, including issues of bias, fairness, and data privacy.\n\nStep 14 – Oral Exam\nComplete a virtual oral exam to assess your understanding and ability to apply your learning.\n\nStep 15 – AWS Certified Cloud Practitioner\nFinish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge.\n\nWhat You Get\n\n· 100% online, self-paced training\n\n· Microsoft AI-900 certification included\n\n· 1-to-1 tutor and recruitment support\n\n· Real-world project experience\n\n· Job guarantee – get a job or your money back\n\n· Starting salary of £30,000–£45,000\n\nWe Get You Hired!\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London\n\nReady to Start?\n\nIf you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Trainee AI Technician – No Experience Needed\n\nFuture-proof your career in Artificial Intelligence – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required.\n\nTrain online at your own pace and land your first AI Engineer role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £28,000-£45,000.\n\nWhy AI?\n\nAI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals.\n\nThe demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security.\n\nHow It Works\n\nStep 1 – AI Engineering Fundamentals\n\nStart with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering.\n\nStep 2 – Data Fundamentals\n\nUnderstand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications.\n\nStep 3 – Notebooks & IDEs\n\nGet hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems.\n\nStep 4 – Python Programming\n\nMaster Python, covering everything from the basics to object-oriented programming (OOP).\n\nStep 5 – Python Streamlit Project\n\nApply your Python skills by building a car price prediction app using Python and Streamlit.\n\nStep 6 – Python for Data\n\nLearn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation.\n\nStep 7 – AI Sentiment Analysis Project\n\nWork with Hugging Face to build a sentiment analysis classifier using real-world AI techniques.\n\nStep 8 – AI Prompt Engineering\n\nMaster prompt engineering, learning how to craft effective prompts for controlling AI outputs.\n\nStep 9 – Retrieval-Augmented Generation (RAG)\n\nLearn how to integrate external knowledge into AI systems using RAG techniques and vector databases.\n\nStep 10 – AI Specialised Customer Service Chatbot Project\n\nCombine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases.\n\nStep 11 – Machine Learning Fundamentals\n\nUnderstand machine learning principles and algorithms, and how to train and test models using scikit-learn.\n\nStep 12 – Machine Learning Project\n\nPut your machine learning knowledge into practice with a hands-on project.\n\nStep 13 – AI & Data Ethics\n\nStudy the ethical considerations in AI, including issues of bias, fairness, and data privacy.\n\nStep 14 – Oral Exam\n\nComplete a virtual oral exam to assess your understanding and ability to apply your learning.\n\nStep 15 – AWS Certified Cloud Practitioner\n\nFinish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge.\n\nWhat You Get\n\n· 100% online, self-paced training\n\n· Microsoft AI-900 certification included\n\n· 1-to-1 tutor and recruitment support\n\n· Real-world project experience\n\n· Job guarantee – get a job or your money back\n\n· Starting salary of £28,000–£45,000\n\nWe Get You Hired\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London\n\nReady to Start?\n\nIf you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Junior AI Developer – No Experience Needed\n\nFuture-proof your career in Artificial Intelligence – starting today.\n\nLooking for a career change? Currently employed but want something better? Or maybe you're between jobs and ready for a fresh start? ITOL Recruit's AI Traineeship is designed to get you into one of the fastest-growing industries with zero experience required.\n\nTrain online at your own pace and land your first AI Developer role in 1-3 months.\n\nPlease note this is a training course and fees apply\n\nJob guaranteed - complete the programme and get a job or get your money back.\n\nOur candidates earn £30,000-£45,000.\n\nWhy AI?\n\nAI is reshaping every industry you can think of. Healthcare, finance, retail, and manufacturing – they’re all scrambling for skilled professionals.\n\nThe demand far outstrips supply, which means excellent salaries, flexible working arrangements, and genuine job security.\n\nHow It Works\n\nStep 1 – AI Engineering Fundamentals\nStart with the basics of AI, including neural networks and large language models, to build a solid foundation in AI engineering.\n\nStep 2 – Data Fundamentals\nUnderstand the data workflow, from collection to cleaning, and learn how to prepare data for AI applications.\n\nStep 3 – Notebooks & IDEs\nGet hands-on with industry-standard tools like Jupyter Notebooks and VS Code to develop AI systems.\n\nStep 4 – Python Programming\nMaster Python, covering everything from the basics to object-oriented programming (OOP).\n\nStep 5 – Python Streamlit Project\nApply your Python skills by building a car price prediction app using Python and Streamlit.\n\nStep 6 – Python for Data\nLearn essential Python libraries like NumPy, Pandas, and Matplotlib for data manipulation and visualisation.\n\nStep 7 – AI Sentiment Analysis Project\nWork with Hugging Face to build a sentiment analysis classifier using real-world AI techniques.\n\nStep 8 – AI Prompt Engineering\nMaster prompt engineering, learning how to craft effective prompts for controlling AI outputs.\n\nStep 9 – Retrieval-Augmented Generation (RAG)\nLearn how to integrate external knowledge into AI systems using RAG techniques and vector databases.\n\nStep 10 – AI Specialised Customer Service Chatbot Project\nCombine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases and knowledge bases.\n\nStep 11 – Machine Learning Fundamentals\nUnderstand machine learning principles and algorithms, and how to train and test models using scikit-learn.\n\nStep 12 – Machine Learning Project\nPut your machine learning knowledge into practice with a hands-on project.\n\nStep 13 – AI & Data Ethics\nStudy the ethical considerations in AI, including issues of bias, fairness, and data privacy.\n\nStep 14 – Oral Exam\nComplete a virtual oral exam to assess your understanding and ability to apply your learning.\n\nStep 15 – AWS Certified Cloud Practitioner\nFinish with the AWS Certified Cloud Practitioner course and exam to gain essential cloud computing knowledge.\n\nWhat You Get\n\n· 100% online, self-paced training\n\n· Microsoft AI-900 certification included\n\n· 1-to-1 tutor and recruitment support\n\n· Real-world project experience\n\n· Job guarantee – get a job or your money back\n\n· Starting salary of £30,000–£45,000\n\nWe Get You Hired!\n\nWe're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles.\n\nOur job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you.\n\nWe don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back.\n\n"Five months from complete beginner to AI engineer. Best decision I ever made." – Jamie W., now working as a Junior AI Engineer in London\n\nReady to Start?\n\nIf you’re motivated, curious, and excited about technology, we’ll help you turn that into a career you can be proud of.\n\nApply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps

Quantity Surveyor - London At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you! More about your role As Quantity Surveyor covering the South region including Devon and East of London, you will support the delivery of value for money, customer focused services across all our asset investment activities. You will be responsible for supporting the Investment Delivery and Contractor Management teams and supporting the implementation of the procurement strategy for the maintenance and investment programmes in accordance with the contract and Group requirements. You will work directly with our partner contractors and Investment Delivery colleagues to ensure that we maximise the impact of the significant investment activity in our customers' homes, delivering high quality improvement works that are customer focussed and represent value for money. You will be responsible for managing the financial aspects of a number of major projects operating simultaneously across the country. You will be required to travel occasionally to visit sites/projects and teams. This role will support the Programme Performance Manager ensuring that the Group complies with all regulatory and statutory requirements and Group policies. As a key member of the team, you will play a lead role in the transformation of your service, supporting system and data transformation as well as contributing to process and policy improvements that maximise impact on quality service delivery. This role is subject to a satisfactory Basic DBS check. Essential Criteria Degree level qualification in Quantity Surveying, or extensive equivalent experience. Extensive experience managing contractors within a construction related environment. Driving License with access to your own vehicle. More About you To be successful in this role you will be commercially astute with strong project, programme, contract, safety, cost and change management skills. You will have strong technical and contractual knowledge and will have strong negotiation and decision-making skills. Extensive experience of managing contractors within a construction related organisation is essential and ideally you will have detailed knowledge of contract/cost management and Project Management IT systems. You will need to hold a Quantity Surveyor qualification to degree level (or have extensive relevant experience) for this role. It would be advantageous if you hold membership of a related Chartered Body, but we offer extensive personal and career development opportunities which may include progression through a chartered route. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package - 35 days annual leave with the option to buy or sell leave Cashback plan for healthcare costs - up to 500 saving per year A bonus scheme for all colleagues at 2% Training and development Extra perks including huge discounts and offers from shops, cinemas and much more. Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Regional Field Service ManagerSouth East - Berkshire, Surrey, London, Kent£50,000 - £55,000 + 10% Bonus + Company Vehicle + Medical + Training and Progression Are you a service manager, with an electromechanical background, looking for a leadership role with a prestigious international manufacturer? Are you looking to join a company that will invest in your development, within a proven track record of promoting and developing staff?This role offers great autonomy to lead and develop a regional service team, alongside a highly competitive salary and benefits package. The company are industry-leading manufacturers with a global presence. They are well known for producing high-quality commercial equipment, supplying into some of the most well-known restaurants, bars, hotels, hospitals, universities and other commercial environments. This is a regional Service Manager position responsible for overseeing a team of around 12 field service engineers across London and the South East. You will manage service delivery, engineer performance, customer satisfaction, and operational efficiency while working closely with senior management. Full product and systems training will be provided. This role would suit a technically minded service manager, looking to join a prestigious, global manufacturing company with a passion for developing people and improving service performance. George MallettREF - 4782 The Role:* Service Manager - Regional Field Service Team* Coaching, mentoring and performance management of engineers* Ensuring service KPIs, SLAs and customer satisfaction are met* Liaising with customers, internal departments and senior leadership Candidate Requirements:* Previous experience leading a team of service engineers* Previous hands on technical experience* Single and Three phase knowledge* Full UK driving licence Elix Sourcing Solutions is a specialist recruiter for Engineering, IT and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Service Manager, Operations, Facilities, Engineering Manager, Field Service Manager, Regional Service Manager, Maintenance Manager, Catering Equipment, Coffee Machines, White Goods, Electromechanical, London, Surrey, Kent,

This is a fantastic opportunity to be right at the heart of things, acting as the friendly face of Thames Water when meeting our customers.Each year, we run over 500,000 checks on water samples that we collect from our treatment centres, reservoirs, and a mix of customer homes, all to make sure your tap water is of the highest quality.What you’ll be doing as a Customer Water Quality Officer • You’ll be on the move a lot, travelling between different customers and sites, working as part of a lively team covering quite a large area., • Driving as part of the job would be highly desirable., • Your main job will be testing water samples in domestic homes and businesses., • You’ll oversee the management of your sampling records and maintenance of sampling equipment, ensuring they are kept to industry standards., • You might also assist with investigating supply issues or customer complaints now and again.Your base location will be in West London either at our depot in Hammersmith or Walton.Standard working hours are 7:30am to 3:30pm Monday to Friday.When needed you will be on a standby rota for which you receive an additional payment. This would be up to 2 weekends in every 7 weeks, and would include evenings and weekends.What you should bring to the role, • We need someone who’s done a bit of driving and is confident in a medium size vehicle in busy areas with high volume of traffic., • You will have a customer-facing experience, and you will need to be comfortable visiting domestic houses and businesses., • You must have a clean manual driving licence., • Good at planning your routes, are organised and happy to set up your day and work by yourself., • It’s a plus if you already know a bit about the water industry, but if not, this is a fantastic opportunity to learn., • Good computer literacy and attention to detail as this is a technical role that requires you to follow detailed procedures.What’s in it for you?, • Competitive starting salary of £29,349 per annum., • Use of a company van for business purposes., • Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays), • Performance-related pay plan directly linked to company performance measures and targets., • Generous Pension Scheme through AON., • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)Who are we?We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.Learn more about our purpose and valuesWorking at Thames WaterThames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Location: London or Watford (Hybrid working options available) Reporting into the Head of Technology Platform, the Service Performance & Improvement Partner will act as the primary governance liaison between Canada Life UK IT (representing Canada Life UK Line of Business) and the Central Technology Services Business Partner, along with supporting Engineering Managers manage critical service providers. Accountable for building and maintaining a strong, trusting relationship with both the service integrator and external service suppliers. Aligned to over £20m annual IT spend, the role holder is accountable for ensuring alignment with business objectives while maintaining service quality and compliance with contractual terms and obligations, agreed service levels and quality standards. Assuming responsibility for ensuring customer satisfaction, optimising service delivery, driving continuous improvement and supporting the organisation’s strategic objectives by delivering value through effective service management, and reliable and high-quality IT services. Tracking and evaluating performance against SLAs and KPIs, the role holder will provide oversight to Senior Management to assist in proactive management of service providers, business decisions, and prioritisation of service impacting work deliverables. Duties/Responsibilities • Primary governance liaison between IT and the central shared service team - building strong, trusting relationships that ensure IT service alignment with organisational needs., • Monitor and enforce SLAs, KPIs, and contractual terms - utilising the supplier’s service catalogues - ensuring accountability for delivering services in line with agreed-upon standards and contractual obligations., • Provide expertise on service governance, vendor oversight, and contractual compliance to ensure optimal service value., • Facilitate structured governance reviews, ensuring compliance with service catalogues, contractual obligations and continuous service improvement benefits., • Support issue resolution and escalation processes, collaborating with internal stakeholders, CL UK IT teams, and the service provider., • Analyse service performance data to provide insights and recommendations that drive service improvements and risk mitigation., • Work closely with IT & Business leadership to maintain visibility of service impacts and identify strategic improvements. Skills, Knowledge and Experience • Strong experience in IT service delivery and governance, preferably within a post-outsourcing, BAU operational framework., • Deep understanding of commercial contract management, including compliance, risk mitigation, and vendor accountability., • Proficiency in ITIL and/or other service management methodologies.• Proven ability to navigate complex service relationships in a structured, governance-driven environment., • Ability to tailor communication depending on audience• Excellent stakeholder engagement skills, with experience working between business units, IT service teams, and vendors., • Engages stakeholders proactively, ensuring accountability and alignment between business IT and the shared service• Analytical and data-driven mindset with the ability to interpret service trends and identify actionable improvements.• Mentorship & Collaboration: Engages with business IT teams to strengthen governance capabilities and foster professional growth., • Process Improvement Leadership: Identifies opportunities to refine service oversight mechanisms and shares insights to drive operational excellence., • Adaptability & Growth: Demonstrates a commitment to professional development, staying ahead of industry trends and evolving governance practices., • Supplier Management Leadership: Assist and guide IT Engineering Management with regards to critical supplier management, service reviews and due diligence

PURPOSE OF THE JOB Housing Disrepair Officer Housing Disrepair Officer 1.Housing Disrepair Officer Demonstrating excellent operational skills whilst providing skilled workmanship within the building trades as part of a multidisciplinary team maintaining, servicing and improving the council’s housing and property stock. 2.Housing Disrepair Officer To self-manage work within the requirements of the delivery; liaising with customers to enable the smooth running and completion of each job, providing diagnoses and making recommendations regarding the remedial work required to defects. 3. To provide a high quality and excellent level of service to the residents of Southwark focused on achieving required turnaround in accordance with council targets and to required standard. PRINCIPAL ACCOUNTABILITIES Housing Disrepair Officer Responsibilities Housing Disrepair Officer 1. To provide knowledge, understanding and execution of installation, repairs and maintenance, inspection of equipment of operational buildings, features and fittings within housing managed stock and infrastructure., 2. To be responsible for completing a range of Repair & Maintenance work to a professional standard and highly productive level, acting with minimum supervision and a large degree of self management., 3. Carry out to the highest standard a wide range of plaster/finishing trades and othe associated works such as stud partitioning & dry lining works, floor screening, floor and wall tiling, decorating on new and repaired surfaces & mould treatment works. Undertake a broad range of repair activities to provide a comprehensive repair service., 4. To maintain a level of knowledge and skill necessary to effectively perform the duties of the post and comply with any appropriate standards of continuing professional development Southwark Council values: Treating residents as if they were a valued member of your own family Being open, honest and accountable | Spending money as if it was your own | Working for everyone to realise their own potential | Making Southwark a place to be proud of | Always work to make Southwark more equal and just | Stand against all forms of discrimination and racism, 5. To ensure all work and related activities are carried out in accordance with current H&S legislation, Southwark’s safety management systems, contract specifications/instructions and good working practices at all times., 6. To provide support, guidance, training and mentoring for apprentices, trainees or work colleagues through specialist knowledge and experience., 7. Carry out a range of specified works both as an individual craft professional and as a member of a multi-skilled team, refurbishing properties As directed by Supervisor/Management undertake inspection activities and when required by management to assist in emergency call outs. Work should be undertaken using innovative and output focused solutions, assessing risk and benefits to establish solutions., 8. Work in a range of properties throughout the Borough, including occupied tenancies and offices and unoccupied buildings. Providing a service to a diverse range of customer and clients adopting and adhering to Customer Services and Equal Opportunities policies whilst being responsive to conflicting priorities based on resident need, vulnerability and corporate policy., 9. Be responsible for an allocated vehicle for use while on duty. The role holder is therefore required to ensure that the vehicle is safely and correctly driven and all equipment, materials safely stored. Be responsible for the content of the vehicle at all times while in their possession. The role holder is therefore required to ensure the security of all materials and tools and that no equipment are kept unsafe in vehicles over night., 10. To maintain plant, tools, vehicle and materials as ensuring all is fit for purpose and maintained to required standards., 11. To identify tools and materials needed for works, maintaining stock impress for materials, parts and tools, ensuring effective and efficient use of resources for service delivery., 12. To work with mobile technology to aid modern ways of working within the business unit and wider council departments. To gather and record data for information systems managing asset inventories and attributes., 13. To plan and organise a variable workload in order to meet deadlines to the required standards, being able to read and interpret work specifications, instructions anddrawings. 14.Housing Disrepair Officer To utilise all Personal Protective Clothing and Equipment in line with designated tasks and adhere to method statements, risk assessments, codes of practice and all appropriate legislation and regulations. 15. Promote and deliver a customer centred service that is responsive to internal and external customer needs, and places resident and key stakeholders involvement at the heart of the service. To provide excellent customer care to all.

We have an opportunity for an IT Service Local Delivery Analyst to join our team in Wembley. This is a full time, fixed term role for 12 months which will be primarily office based. The starting salary is £39,000 - £45,000 depending on experience. The Role: As an IT Service Local Delivery Analyst you'll be providing local IT systems support, training and advice to SNG colleagues and will be responsible for the development, maintenance and operation of the organisation's devices, infrastructure and applications. You'll ensure that our IT support tickets are resolved as efficiently and effectively as possible. Working within operating & service level agreements (SLA) and utilise service desk tools (ITSM system, knowledge system, monitoring etc) to ensure all interactions are accurately logged, prioritised, categorised and resolved. This role will provide support for end user computing across all SNG locations. Acting as an escalation point for the central IT service delivery team as well as providing local hands-on support for the wider CIO teams. What we need from you: As an IT Service Local Delivery Analyst you'll need to have a high level of customer focus and the ability to work collaboratively with colleagues, contractors and partnering agencies. You will need experience of working on an IT Service Desk or in a Technical team and be able to communicate with our customers in person, by telephone, webchat email or digital assistant. A Service Desk/Customer Service oriented certificate such as ITIL v3 or v4 Practitioner would be an advantage. We are looking for: • Experience of troubleshooting and demonstrable problem-solving techniques., • A sound understanding of hardware knowledge, especially with PCs, printers and other standard desktop/peripheral equipment and AV equipment., • Ability to be office based and travel between SNG sites as needed, • Confident and enthusiastic approach in delivering basic user training to ensure end users make the best use of our AV services., • The ability to work as part of a team and the self-motivation to work without direct supervision in remote locations. This role will include travel to our other offices, it is essential that you have a Full Driving Licence and access to your own transport. What we can offer you: As a member of the IT Service Team you'll be part of a friendly, active and dynamic working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include: • 25 days holiday + bank holidays (plus extra days up to 30)• Buy or sell holiday with our flexible benefits package• 3 paid Wellbeing days + 2 paid volunteering days• Generous matched pension (up to 12%) and life cover at 4x salary• Enhanced maternity, adoption, and paternity pay• Options for private medical, dental, and critical illness cover• Wellbeing discounts, gym memberships, and 24/7 virtual GP access About us: At SNG (Sovereign Network Group) we have over 200,000 customers, provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.

ESEL Installer • Pay rate: Up to £200/night (outside IR35 dependant on specific project scope), • Location: UK-wide Are you ready to launch a hands-on career working with the latest innovation in retail technology? TXP is offering an exciting opportunity to be trained on the installation of Electronic Shelf Labels (ESELs), joining a team installing these across Tier 1 retail stores nationwide. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and looking for a new challenge in 2026, this could be the perfect fit for you. About the Role As a retail installer/retail merchandiser, you'll be supporting the rollout of Electronic Shelf Edge Labels (ESELs) across retail stores nationwide. This is an exciting opportunity to work on a cutting-edge retail technology project, ensuring installations are completed accurately and efficiently while delivering an excellent customer experience. What you'll be doing: • Travel to retail sites across the UK to install ESEL systems., • Follow detailed installation plans and scripts for precise setup., • Conduct site surveys and verify installation accuracy., • Maintain high standards of quality and compliance throughout the process. We'll fully support you from day one with hands-on experience, and on-the-job training, as well as providing supporting documentation for you to keep for future reference. We will also have an experienced Team Leader on site for extra training and support if needed. What You'll Need We're looking for people who are: • Passionate about customer service, • Interested in hands-on problem-solving, • Hold a full UK driving licence, have a reliable vehicle and a willingness to travel, • Able to work night shifts and adapt to flexible schedules Pay: Up to £200/night (outside IR35 subject to project scope) + travel allowance Training: Full training and on-boarding provided Consistent work: Flexible shifts available throughout 2026 Opportunity to work on a high-profile retail technology project. Ready to Apply? Apply today and be part of a team that's transforming the retail experience across the UK!

IT Account Manager - Managed Services Managed Services, MSP, Account Manager , Cloud, Security, Cyber Essentials My clients is ranked among Europe's top 10 Managed Service Providers, distinguished by its UK-leading ISO accreditation's and its ability to deliver comprehensive IT services to clients worldwide, 24/7, 365 days a year. They are a Managed Service Provider (MSP) specialising in IT infrastructure, cybersecurity, support, and consultancy, providing enterprise-level solutions to mid-market and growing businesses. Due to on-going success and growth they are in the market for a IT Account Manager. As IT Account Manager you will be reporting to the Accounts Director and will work alongside a team of three seasoned Account Managers to act as the voice of clients within the business. You will champion their needs, cultivate strong relationships, and position my client as a trusted advisor and long-term partner in achieving their business objectives. The IT Account Manager will have current or recent experience in B2B account management or client services role. The ideal candidate will have experience working in a Managed Service Provider (MSP) environment. Strong communication and presentation skills, with the ability to adapt to different audiences. Numerate, with confidence in discussing pricing and financial data. Proactive, energetic, and client-focused, with experience of delivering exceptional customer experiences. This is a great opportunity to work in a fast growing IT Managed Services company with genuine opportunities for career growth. You will need to be commutable to North London. The role at first will be office based moving to hybrid working after probation (3 days office, 2 days at home). MillsHill Recruitment acts as an employment business with regards to this permanent job opportunity.Regards MillsHill Recruitment Ltd

Service Engineer / CCTV Control Rooms & Integrated Security Site Engineer A fantastic opportunity to join our team at Ocular, for a skilled engineer with experience in CCTV, access control and integrated security systems to join a dynamic service team supporting high-security sites across London. Ideal for someone confident in fault finding, PPM and technical support. If you’ve also worked in the following roles, we’d also like to hear from you: Site Engineer, CCTV Engineer, Access Control Engineer, Security Installation Engineer SALARY: £40,000 - £44,000 per annum + Benefits LOCATION: Site in East London or Site in Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Service Engineer supporting large-scale, high-end integrated security systems within complex, secure environments. As a Service Engineer you will deliver maintenance, troubleshooting and planned preventative maintenance (PPM) across digital CCTV, access control systems and perimeter detection systems. You will work on enterprise level systems and control room solutions, ensuring infrastructure and networked security equipment operate at peak performance. The Service Engineer will join a dedicated regional service team, providing technical support, fault finding and on-site repair capability while maintaining excellent customer service standards. This role requires flexibility, a proactive attitude and the ability to work within demanding, high-security settings. ABOUT US Ocular is an independent security systems integrator with over four decades of experience delivering security solutions across high-security, public space, transport, and infrastructure projects throughout the UK and Ireland. The company is committed to building long-lasting customer relationships by delivering exceptional service at every stage. Through strong partnerships with leading technology providers, Ocular remains at the forefront of innovation, delivering reliable, tailored security solutions to meet each customer’s unique requirements. As part of Synectics Plc, our company values underpin everything we do, and we consistently recognise individuals within our business who demonstrate these behaviours. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Service Engineer include: • Service Delivery: Provide a reliable, courteous and efficient engineering service to the client at all times, • System Maintenance: Carry out day-to-day care, maintenance and repair of large-scale digital CCTV and access control systems, • Control Room Support: Maintain and support complex control room environments and monitor wall solutions, • Perimeter Systems: Support and maintain perimeter detection and intruder detection systems, • Planned Preventative Maintenance: Complete scheduled PPM tasks in line with service agreements, • Fault Finding & Repairs: Diagnose issues, undertake on-site repairs and ensure systems are restored promptly, • Client Communication: Maintain clear and consistent communication with clients and third-party vendors, • Helpdesk Updates: Accurately update and close service calls via the helpdesk system following each visit, • Professional Standards: Maintain a professional appearance and positive attitude representing the organisation, • Team Support: Assist colleagues and participate in the call-out rota and occasional nights away as required CANDIDATE REQUIREMENTS ESSENTIAL • Sound knowledge of CCTV systems and IT systems across varying scales, • Experience with RAID recording and enterprise level security systems, • Proven experience of fault finding and on-site repair capability, • Strong analytical and problem-solving skills with a methodical approach, • Ability to complete documentation accurately and manage multiple tasks, • Excellent customer service and communication skills, • Flexible approach to working hours and operational requirements, • Knowledge of monitor wall solutions and control room technologies, • Experience with access control systems and intruder systems, • Experience supporting integrated security systems within high-security or infrastructure environments Our Commitment to Equality and Diversity Synectics plc and its subsidiaries are committed to promoting equal opportunities in employment and in our employment policies for recruitment, selection, training, development, and promotion. Such policies are in place to ensure that both job applicants and employees of Synectics receive equal treatment regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14466 This job is being advertised by AWD online on behalf of Ocular AWD-IN-SPJ

The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet’s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities • The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner and customer level, building trustful and successful relationships to drive the Claranet sales efforts., • Experience selling Cyber Security Managed Services and Consultancy, • The Account Manager should be an excellent communicator at all levels, with strong oral and written communication skills, able to present to small audiences and create a compelling proposition/story as appropriate to engage decision makers, influencers, internal staff, and alliance partners alike., • Flexible and creative to take considered risks, • Learn and adapt quickly to changing situations, • Self-motivated and able to work under pressure, • Ability to travel to different sites and locations on an occasional basis At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: • Pension Scheme: Employer-matched contributions to help you plan for the future., • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing., • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms., • Personalised Wellbeing Support: App-based resources and services available 24/7, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you!

We are looking for an IT Services / Telco Services Product Manager for our Technology lead client based in London. You must have experience of services product for a services organisation and ideally with MS Stack, Cyber Security and other services generally provided my a Managed services provider JOB OVERVIEW Product Manager will be responsible for seeking and developing growth opportunities of the company’s services and products. Working with multi-functional teams, lead and manage the life cycle of a product, conducting market research, market survey and customer survey, creating the business plan, liaising, and managing third party partners. Supporting the Legal team in preparing contracts and service description operating flows. Key tasks: • Contribute to and prepare service and product plans for the company to enhance its DC connectivity business, supported by market research. Scanning market intelligence exploring business opportunities., • To coordinate service and product plans collaborating with business partners., • To improve the company's existing product offerings understanding latest customer needs and market trend., • Project Management: to proactively and professionally manage the entire “project cycle” from lead generation and lead management to prospecting, arranging appointments, preparing proposals and presentations, negotiating, closing and handing over new partnership developments to the business., • Analysis: to provide analysis on optimal options based on accurate analysis on Pros/Cons. Analysis should be based on the acquired information and results such as sales trend. In addition, visualization of potential risks and clarification of risk levels., • Support the company’s service and product partnerships with 3rd party companies, pre- and post- launch, assisting them in accomplishing their individual business commitments., • Responsible for products and services including defining service conditions, developing and managing order and operation process, and documentation. Essential requirements: • Experience for Product Development for ICT business or data centre, • Experience for Project management which including the external members., • Evidence of delivering significant financial and non-financial benefits to a commercial organisation., • Strong commercial acumen and a proven track record of identifying, managing and closing new business opportunities, • Proficient analytical skills and a measured approach to decision making., • Ability to communicate effectively at all levels, within the business and with suppliers.

Account Manager – IT Managed Services (MSP) Location: UK (Hybrid working available)Industry: Managed IT Services / Technology Salary: £50,000 + £30,000 OTE An award-winning Managed Service Provider (MSP) is looking for an Account Manager to join its growing client success team. Supporting a portfolio of established clients, you will act as a trusted advisor, ensuring strong relationships, high service satisfaction, and identifying opportunities for growth. This role is ideal for someone with B2B account management experience, ideally within the IT or MSP sector, who enjoys working closely with clients and helping them maximise the value of their technology solutions. The Role * Build and maintain strong relationships with key client stakeholders * Act as the primary point of contact and advocate for client needs * Understand client requirements and recommend appropriate IT solutions * Manage contract renewals and protect recurring revenue streams * Identify cross-sell and upsell opportunities across the service portfolio * Conduct regular client reviews and strategic account planning * Work closely with internal technical and delivery teams to ensure excellent service delivery * Support clients with cyber security best practices including Cyber Essentials guidance * Collaborate with marketing and internal teams on client communications and updates Key Skills & Experience * Experience in B2B Account Management or Client Services * Ideally experience working in an IT Managed Service Provider (MSP) environment * Strong communication and relationship-building skills * Commercially aware with confidence discussing pricing and contracts * Ability to manage multiple client relationships and priorities * Proactive and client-focused with a strong customer service mindset * Familiarity with IT services, infrastructure, or managed support environments What’s on Offer * Opportunity to join a growing MSP with ambitious expansion plans * Work with a wide range of clients across different industries * Supportive team environment with strong collaboration across departments * Ongoing training and development opportunities * Clear progression within a growing technology services business The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

The Role As a Enterprise - Business Development Director, you will be responsible for the development of new logo customers in industry verticals. You will be required to identify, nurture, close and execute growth opportunities across Claranet’s full portfolio of products and services, acting as the primary point of contact for customers through all growth related conversations and activities. You will be accountable for ensuring excellent customer experience across the end to end lead to order process, coordinating inputs from other teams as required, with the overall objective of growing Claranet’s enterprise customer base. Key Responsibilities • Drive revenue growth across new logo customers aligned to strategic industry verticals, • Leverage multiple channels for opportunity identification, • Operate with a CX first mindset, putting customer outcomes at the heart of how you operate, • Identify new business opportunities across Claranet UK’s full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary, • Develop and maintain an understanding of relevant industry verticals and market trends and use that to form a Go to Market plan, demonstrating path to achieve quota, • You will be widely recognised as an authority by others in the organisation and external peers for the knowledge and experience you demonstrate, • Demonstrable experience developing strategies to drive growth opportunities in new logo customers, • Strong relationship management skills, with proven success delivering excellent customer experience, • Knowledge of relevant industries and market trends, with the ability to stay up-to-date on the latest developments, • Flexible and creative to take considered risks, • Inquisitive and persistent, able to hunt out new business opportunity, • Learn and adapt quickly to changing situations, • Self-motivated and able to work under pressure At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: • Pension Scheme: Employer-matched contributions to help you plan for the future., • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing., • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms., • Personalised Wellbeing Support: App-based resources and services available 24/7, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you! To view full job description please visit our careers page

Pertemps Network Group are delighted to be partnering with a forward-thinking Local Authority to recruit an exceptional Head of Digital Services & Solutions.This is a pivotal senior leadership opportunity within Digital Services, responsible for shaping and delivering technology strategy across applications, infrastructure and service management. Reporting initially to the Chief Digital Officer (interim arrangement) and ultimately to the Assistant Director of Digital Services and Business Assurance, this role sits at the heart of the Council’s digital transformation agenda.Title: Head of Digital Services & Solutions ?? Local Authority | Finance & Corporate ServicesSalary: Competitive Day Rate / Salary (DOE)The Role As Head of Digital Services & Solutions, you will translate corporate and strategic priorities into secure, resilient and future-proofed digital services. You will combine strategic oversight with strong operational command across Applications, Infrastructure, Workforce Technology, Service Management and Supplier/Contract Management.You will lead multidisciplinary technical teams and manage an £8.6m technology budget, ensuring services are robust, cost-effective and aligned with organisational objectives.Key Responsibilities Strategic & Operational Leadership • Lead Applications, Infrastructure and Service Management functions, ensuring delivery against KPIs and SLAs., • Develop and communicate operational digital strategy, policies and technical standards., • Align technology roadmaps with corporate priorities and architectural principles., • Review existing service models and implement continuous improvement initiatives.Applications & Infrastructure, • Oversee on-premise and cloud (Azure) application estates., • Ensure secure, resilient infrastructure including Networks, Telephony and M365., • Maintain compliance with cyber security and regulatory requirements., • Lead Disaster Recovery strategy and ensure business continuity readiness.Service Management & Continuous Improvement, • Establish performance frameworks and operational controls., • Oversee transition of new services into steady-state support., • Drive service excellence and measurable customer satisfaction improvements.Supplier & Contract Management, • Manage strategic third-party IT suppliers., • Lead contract negotiation and performance management., • Oversee technology contracts within an £8.6m budget envelope.People & Capability Leadership, • Lead, mentor and develop high-performing technical teams., • Foster a collaborative, innovative and customer-focused culture., • Build digital capability to support long-term transformation.Programme Delivery, • Oversee small-to-medium change programmes through to benefit realisation., • Ensure effective resource planning across operational and project activity.Essential Experience & Qualifications, • Degree-level education with relevant postgraduate or industry certification (MSc, MBA, ITIL or equivalent experience)., • Minimum five years’ senior management experience within IT service delivery (Applications, Infrastructure and/or Service Management)., • Advanced technical knowledge across applications and/or infrastructure environments., • Strong experience in IT contract negotiation and supplier performance management., • Proven experience implementing ITIL or equivalent service management frameworks., • Demonstrable experience leading digital transformation initiatives.Key Skills, • Strategic thinker with strong operational execution capability., • Politically astute with experience engaging senior stakeholders., • Strong financial, analytical and written capability., • Resilient leader with excellent influencing skills., • Passionate about delivering high-quality public services. Our client is a progressive Local Authority committed to innovation, service excellence and delivering high-quality digital services that enable better outcomes for residents and staff.Pertemps Network Group Pertemps Network Group is one of the UK’s largest independent recruitment businesses, with a proven track record of delivering specialist recruitment solutions across the public sector. We pride ourselves on building long-term partnerships, understanding organisational culture, and delivering high-calibre leadership talent.If you are an experienced digital leader ready to shape and modernise a complex public sector technology estate, we would welcome a confidential discussion. Apply now or contact Pertemps Network Group for further information.

Regional IT Business Applications Manager - Real Estate Investments Central London (Hybrid 2/3 days a week in the office) £80,000 - £90,000 + Competitive Annual Bonus & Benefits A leading global real estate investment, development and operating company with c.$98.5bn assets under management is seeking a Regional IT Business Applications Manager to lead application portfolio oversight and IT service delivery across its UK Residential Property operations. Headquartered in Vancouver, Canada, the organisation invests and operates globally across equity and debt markets, both public and private, and is committed to delivering strong investment returns while creating sustainable environments that add long-term value to communities. The Role The Regional IT Applications Manager will act as the senior technology partner to the UK Residential business, bridging technology and operational needs. The role combines strategic oversight with hands-on leadership, ensuring application services are secure, reliable and aligned with global enterprise standards. This position plays a critical role in aligning regional initiatives with global IT strategy, driving operational excellence, governance and compliance across the UK portfolio. Key Responsibilities • Oversee day-to-day regional application operations, ensuring service reliability and alignment with enterprise standards, • Monitor system uptime, performance and SLA adherence, • Lead regional incident response and escalation management, collaborating with global IT teams where required, • Partner with business leaders, system owners and end users to gather requirements, conduct feasibility assessments and develop value-driven business cases, • Implement global enterprise systems and technology standards across UK operations, • Drive a culture of customer service, accountability and continuous improvement, • Ensure corporate controls and compliance measures are implemented across all UK sites, • Work closely with Information Security teams to assess risks and implement mitigation strategies, • Lead or support regional technology rollouts, upgrades and process improvements, • Manage relationships with vendors, service providers and contractors, ensuring performance and contractual compliance, • Contribute to IT budgeting, forecasting and cost optimisation initiatives, • Report application metrics, risks and opportunities to senior leadership Experience & Education • Minimum 8 years' progressive IT experience, including at least 2 years in a leadership or regional management capacity, • Strong knowledge/ background in enterprise applications, cloud technologies and integrations for example Microsoft 365, ERP platforms, CRM, Salesforce, • Familiarity with ITIL processes and service management frameworks, • Strong leadership, communication and stakeholder engagement skills, • Commercially aware and solutions-oriented, • Proactive, with the ability to identify risks and deliver scalable outcomes, • Comfortable operating in a matrixed, global environment Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Lead Data Engineer - Databricks Location: Remote UK or hybrid / onsite at one of our clients’ offices Working Pattern: Remote UK / Hybrid or office based Salary: Competitive ARCA Resourcing is proud to be partnered with an innovative and leading retailer that is investing heavily in its data capabilities to drive smarter decision-making across the business. As part of this transformation, we’re looking for a Lead Data Engineer to play a key role in shaping and delivering the organisation’s modern Enterprise Data Platform. This is an opportunity to combine hands-on engineering with technical leadership, working with cutting-edge technologies while mentoring engineers and influencing the direction of a high-impact data platform. The Opportunity The organisation operates a modern data stack built around a Databricks-based lakehouse architecture, alongside a Customer Data Platform (CDP), enterprise analytics tooling, and self-service reporting capabilities. As a Lead Data Engineer, you will oversee multiple delivery squads, ensuring consistent engineering standards and guiding the design and delivery of scalable data solutions. You’ll coordinate technical delivery across teams while remaining hands-on with architecture, pipelines, and best practice development. This role is ideal for someone who enjoys leading teams, shaping engineering standards, and building high-performance data platforms at scale. Key Responsibilities • Provide technical leadership across multiple delivery squads, ensuring consistent data engineering standards and patterns., • Coordinate technical solutions and align team efforts across initiatives., • Translate functional designs into scalable and reusable data engineering solutions., • Collaborate closely with solution architects, business analysts, and stakeholders to refine requirements and technical approaches., • Design and implement high-performance ELT pipeline patterns using Databricks., • Mentor and develop engineers across the team, creating learning and development plans., • Champion engineering best practices, including code quality, testing, and documentation., • Conduct peer reviews to ensure high-quality and reliable deliverables., • Optionally contribute to on-call platform support where required. What We’re Looking For Technical Expertise • Strong experience with Databricks, Apache Spark, and cloud-based data architectures (preferably Azure)., • Excellent programming capability in Python and SQL., • Experience orchestrating pipelines with Azure Data Factory and Databricks Workflows., • Solid understanding of Lakehouse architectures and modern data warehousing principles., • Experience with data modelling, ELT/ETL pipelines, and testing frameworks., • Familiarity with CI/CD pipelines, version control, and DevOps practices., • Proven experience leading engineering teams or coordinating multiple squads., • Experience aligning engineering work with strategic project objectives., • Ability to mentor and develop engineers, driving technical excellence across teams., • Degree in IT, Computer Science, or related discipline. If this opportunity is of interest, please apply for immediate consideration!

An exciting opportunity for an experienced CRM/CPQ Architect - (Revenue Cloud) has arisen to join a global leader in Cybersecurity. The CRM/CPQ Architect is responsible for the overall technical design, architecture, and strategic direction of the Salesforce Revenue Cloud platform. The role ensures architectural integrity, scalability, and alignment with enterprise standards while leading complex technical decisions and guiding the development team. This is a senior technical leadership role embedded within the Commercial Core team, providing architectural oversight during implementation and establishing patterns that ensure long-term platform sustainability across R1, R2, and R3 releases. Key Responsibilities: User Support: • Provide first-line support for platform users (sales, operations, finance), • Respond to user queries and troubleshoot common issues, • escalate complex problems to senior team members, • Log and track support tickets to resolution, • Manage user accounts, profiles, and permission assignments, • Create and modify reports and dashboards as requested, • Maintain data quality through manual updates and imports, • Assist with sandbox refresh and environment management, • Assist with basic configuration tasks under supervision, • Update page layouts, fields, and picklist values, • Support testing of new configurations and deployments, • Document configuration changes and processes, • Create and maintain user guides and FAQ documentation, • Support user training sessions and onboarding, • Document common issues and resolutions, • Maintain knowledge base articles

MAC Support Specialist London £45,000 - £47,000 Our client is looking for a motivated and enthusiastic Mac Support Specialist to join their growing team. This is an exciting opportunity for someone who is passionate about technology, eager to learn and thrives in a fast-paced environment. You will have strong experience with troubleshooting and resolving MAC issues. You’ll be given opportunity to achieve professional certifications within your first 6 months! Responsibilities: • Provide 2nd line Mac support, • Troubleshoot and resolve Mac issues, • Deliver outstanding customer service through your technical expertise, • Manage and support device and identify platforms including Addigy, Jamf, JumpCloud or Okta, • Escalate complex issues to 3rd line support where required, • Maintain accurate documentation of incidents, fixes and processes, • Continue to self-development and learning, as well as improvement of IT processes and user experience Skills: • Strong hands-on experience supporting Mac devices and MacOS environments, • Proven 1st/2nd line Mac experience is essential, • Experience with Addigy, Jamf, JumpCloud or Okta, • Excellent problem-solving skills, • Understanding of networking fundamentals, • Strong communication and customer service skills, • Proactive team player If you are a Mac-focused IT professional who enjoys problem solving, learning new technologies and delivering excellent support, we’d love to hear from you. Our client offers ongoing training and development, a supportive team culture and career opportunities. This role is based in their London office 5 days a week. Due to the number of applications, we can only respond to candidates who have matched the skills and experience needed.

MAC 2nd Line Support London £45,000 - £47,000 Our client is looking for a motivated and enthusiastic 2nd Line Support Engineer to join their growing team. This is an exciting opportunity for someone who is passionate about technology, eager to learn and thrives in a fast-paced environment. You will have strong experience with troubleshooting and resolving MAC issues. You’ll be given opportunity to achieve professional certifications within your first 6 months! Responsibilities: • Provide 2nd line Mac support, • Troubleshoot and resolve Mac issues, • Deliver outstanding customer service through your technical expertise, • Manage and support device and identify platforms including Addigy, Jamf, JumpCloud or Okta, • Escalate complex issues to 3rd line support where required, • Maintain accurate documentation of incidents, fixes and processes, • Continue to self-development and learning, as well as improvement of IT processes and user experience Skills: • Strong hands-on experience supporting Mac devices and MacOS environments, • Proven 1st/2nd line Mac experience is essential, • Experience with Addigy, Jamf, JumpCloud or Okta, • Excellent problem-solving skills, • Understanding of networking fundamentals, • Strong communication and customer service skills, • Proactive team player If you are a Mac-focused IT professional who enjoys problem solving, learning new technologies and delivering excellent support, we’d love to hear from you. Our client offers ongoing training and development, a supportive team culture and career opportunities. This role is based in their London office 5 days a week. Due to the number of applications, we can only respond to candidates who have matched the skills and experience needed.

Installation and Commissioning Engineer to c£50k basic + overtime + generous benefits (OTE c£60k pa) London (Heathrow / Hillingdon) Our client has been established for more than 35 years and are recognised market leaders in the provision of innovative and bespoke integrated systems primarily to the transport, airport and power infrastructure sectors, and as a result of continued success and an ongoing planned programme of strategic growth, they are now seeking to recruit a number of experienced and ambitious Installation and Commissioning Engineer professionals to complement their established and successful team of electrical and control professionals delivering end to end control system solutions. Working a combination of days and nights throughout the year at sites in and around Hillingdon / London Heathrow Airport, the role of Installation and Commissioning Engineer works alongside the project team and the development engineers during the commissioning stages of multiple projects and ensuring a smooth handover to the customer. Ideally with a background in the control system industry, core duties will include (but not be limited to): • Commissioning, testing and troubleshooting installation of equipment and control systems on site, • Performing loop checks, I/O testing and functional verification of systems according to the Installation and Commissioning Test document., • PLC data input tests including verification of operation to and from plant and field devices into PLCs., • Field device set-up, • Performing site acceptance tests, fault find and correction of any PLC code or wiring issues., • Producing documentation such as RAMs; test documentation; weekly progress reports etc. Essentially you will hold a full UK driving licence, an EDU/EEA/Swiss passport for working in Europe and have no criminal convictions due to security clearances required by airport authorities. In return and in addition to a generous salary negotiable based on experience, benefits include 33 floating holidays to take when you like with your entitlement increasing by an additional 2 days every 5 years, paid overtime, a Company performance-related bonus as well as Health & Wellbeing benefits, Pension scheme, Anniversary celebrations and social events as well as a Flexible working hours scheme. Contact the Service Team at Premier Technical Recruitment on or email your cv in confidence to for further details.

About The Role FDM is a global business and technology consultancy seeking a Systems Analyst to work for our client within the Insurance sector. This is initially a 6 month contract with very good prospects to extend and will be a Hybrid role that will be based in London. Our client reports that the role will sit within one of four Product Management functions and will be responsible for systems analysis. The position sits within a team that forms part of the organisation’s evolving operating model and is instrumental in modernising ways of working. The role requires a hands-on individual with both technical and analytical capability. Our client highlights that the role will be accountable for delivering the product management vision and associated roadmaps within the assigned Product team, while supporting the full end-to-end product lifecycle. The position will also involve close collaboration with cross-functional teams including Engineering, Architecture, Service Management, and Quality & Technical Assurance within a matrix-structured IT organisation. Responsibilities: • Deliver the product strategy and long-term vision for their products, • Conduct in-depth analysis of existing hardware, software, and IT systems to identify areas for improvement., • Collaborate with engineers, architects and QA to build and integrate new systems., • Develop and present proposals for new or modified systems, including cost-benefit analyses, budgets, and timelines., • Monitor and maintain existing systems, troubleshoot technical issues, and ensure optimal efficiency and uptime, • Provide support and training to users on new or upgraded systems, and create detailed user manuals and documentation, • Identify risks associated with new tools, processes and ways of working and establish procedures to mitigate those risks, • Work closely with management and end-users to define and document system requirements, specifications, and workflows, • Demonstrates a high level of self-awareness through a commitment to continuous, personal improvement and learning, • Demonstrates high personal resilience and ability to adapt to change, • Able to think creatively and innovatively, • Understanding of the way the business works and displays knowledge of the external marketplace, to drive the business forward, • Striving to build key relationships and showing ownership of targets; focusing on results, • Deliver the product strategy in alignment with the Business Portfolio’s overall objectives., • Embrace a culture of product excellence in the Business Portfolio, • Ensure work is completed to the highest quality standards., • Technical Oversight: Provide analytical support to the product team. Ensure the adoption of best practices and the latest technologies. Ensure standardisation, simplification and effectiveness across the application value chain, • Vendor Management:Monitor and review vendor performance against agreed KPIs and metrics. Ensure compliance with industry standards and regulations, • Stakeholder Engagement:Collaborate with key stakeholders, including management, clients, and partners, to understand their needs and ensure successful product outcomes., • Risk Management:Identify and mitigate risks associated with product activities., • Performance Monitoring:Monitor key performance indicators (KPIs) to track the success of product initiatives. Continuously seek opportunities to improve efficiency and effectiveness.About You, • Embrace an inclusive environment that values individual difference to leverage diversity., • Minimum 5 years experience- relevant industry experience in technology roles, with previous experience in a technical analyst position within the insurance or financial services industry., • Problem-Solving – Excellent analytical and problem-solving abilities., • Can work comfortably in a highly collaborative setting., • Can work comfortably with business users, has a positive can-do attitude, open and welcoming to change., • Can quickly form meaningful connections inspiring trust and confidence in others., • Detail and quality oriented, with a customer focus, an exceptionally keen eye for detail and highly organised. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us • Career coaching, mentoring and access to upskilling throughout your entire FDM career, • Assignments with global companies and opportunities to work abroad, • Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field, • Annual leave and work-place pension

About us: The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL’s Bakeries nationwide. As our teams grow, we seek our next Night Packing Coordinator to join our team. Every day is different at The Bread Factory, but here are some of the things you will be doing: • Run an efficient night packing operation., • Deliver high standards of Food Safety, Health & Safety, and GMP as set by the Company., • Plan and organise the packing to maintain a cost-effective and smooth operation., • Control of wage cost, working within budgeted guidelines., • Directly manage all aspects of packing, reviewing packing needs on a daily basis and planning accordingly together with the manager, • Effectively lead the areas of quality, productivity, and performance., • Responsible for the operational implementation of new products, including updating inventory and staff training., • Resolving any anticipated problems or concerns, e.g. shortages, quality issues, delays, operational issues, etc., with other departments as soon as possible, ensuring great internal and external customer relations., • Review key performance indicators on a regular basis. Food Safety, H&S, GMP: • Address Food Safety, H&S, and GMP concerns in a timely manner, working closely with the Technical department to proactively address issues., • Manage the Packing Area, ensuring the highest levels of cleanliness across the department, including clean-as-you-go and deep cleaning. Team Management • Packing Shift Leader management and development of the packing team through the shift leaders, including rotas, managing absences, including holidays, performance feedback, probation reviews, and job chats, holding daily briefings with the team, • Identify vacancies and recruit packers as required., • Manage productivity levels in line with budgeted expectations, including overtime. Key Performance Indicators (KPIs) • On Time finish., • Labour efficiency., • Food Safety Accreditation – BRC., • Health & Safety. Our team tells us you will be a great addition if you have experience in: • Excellent written skills, communication, and listening skills and ability., • Excellent leadership qualities., • Strong decision-making and interpersonal skills., • Ability to manage multiple tasks and be flexible by adjusting priorities., • Excellent decision-making and problem-solving skills. Shift Pattern: Mon-Sun, any 5 days out of 7 Working hours: 5:00PM - 2:00AM Salary: £35,000+bonus Location: Hendon, London, NW9 What's in it for you? • Fresh bread daily to take home to enjoy with family and friends., • 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets., • Discounts and Savings from high-street retailers and restaurants, • 24-hour GP service, • Cycle to work scheme Our Values We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet.

Role: Domiciliary Optical Assistant - £1,500 Welcome Bonus Available (* not applicable or payable to existing Specsavers Employees and terms and conditions apply) Ready to take your skills on the road? As a home visits optical assistant at Specsavers, you can do just that.?? You’ll be driving our services to the doorsteps of the nation, providing eye care to the people who aren’t able to come into our stores. But not only do you help them with their sight, you’ll be able to support them to get basic tasks done that they wouldn’t be able to do without you. Essentially, you’ll be bringing smiles and clinical care to the heart of your community.? Our business You’ll cover the South & South East London region providing care to vulnerable patients. Our team We have a wonderful existing team of dedicated people from optical and administrative backgrounds, who ready and waiting for you to meet.?? Our cars You’ll be provided with a a car allowance of £3,000 per annum that will allow you to use your own car to bring your care and services directly to people’s homes. What’s on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:?? • £27,000.00 per annum, • Monday to Friday – core hours are 9am to 6pm (Flexibility required), • Benefits include Specsavers Perks - a portal to a world of great everyday discounts and savings, • WeCare - our employee support service to help you and your immediate family when you need it most If this is still sounding like a bit of you, we do need you to have a few skills to get started as a home visits optical assistant.?These include: • Previous optical experience If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it. This includes: • Previous experience in a fast-paced customer facing environment, • Experience in optics

Anti-Social Behaviour Resolution Specialist Join a values-led housing organisation as an Anti-Social Behaviour Resolution Specialist, managing complex ASB casework, legal proceedings and multi-agency partnerships to deliver effective community safety outcomes and excellent customer service. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Officer, Tenancy Enforcement Advisor, Community Safety Officer, ASB Investigator, Neighbourhood Officer, Tenancy Enforcement Officer, Community Safety Advisor, Anti-social Behaviour Officer, ASB Case Manager, Community Safety Specialist, ASB Officer, Police Officer, PCSO / Police Community Support Officer OR if you’ve been involved in investigating complex cases (ideally ABS) or managed ASB cases within the Housing Sector or Local Authority Setting SALARY: £34,800 to £42,126 per annum+ Generous Benefits (see below) LOCATION: Hybrid working partly from the office in Ealing, West London (W5) and partly from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday Please note:Full clean UK driving license and own vehicle is essential for this role JOB OVERVIEW We have a fantastic new job opportunity for an Anti-Social Behaviour Resolution Specialist to take ownership of a complex caseload of anti-social behaviour cases across multiple tenures. As an Anti-Social Behaviour Resolution Specialist you will lead on case management, tenancy enforcement and safeguarding, working in partnership with legal teams, Police and Local Authorities to achieve sustainable resolutions and protect communities. The Anti-Social Behaviour Resolution Specialist will draft legal documentation, prepare witness statements, attend court hearings and provide expert advice across the organisation, ensuring compliance with housing legislation and best practice. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Anti-Social Behaviour Resolution Specialist include: • Case Management: Manage a complex caseload of ASB cases across multiple tenures, interpreting tenancy agreements and leases to ensure appropriate enforcement action, • Legal Preparation: Prepare detailed witness statements, draft Notices Seeking Possession and compile court-ready documentation, • Court Representation: Work alongside the in-house legal team and represent the organisation at court hearings, • Multi-Agency Working: Attend multi-agency meetings with Police, Local Authorities, MPs, Councillors and community partners to support case resolution, • Customer Service: Maintain regular communication with residents, delivering high standards of customer care and support, • Victim and Perpetrator Support: Provide advice, referrals and ongoing assistance to victims and alleged perpetrators throughout the lifecycle of a case, • Stakeholder Engagement: Build and maintain strong professional relationships across all boroughs and partner agencies, • Record Keeping: Maintain accurate case management records on IT systems and ensure effective manual documentation where required, • Advisory Support: Provide guidance and coaching to colleagues on lower-level ASB cases and quality assurance in ASB practice CANDIDATE REQUIREMENTS ESSENTIAL • Full UK driving licence and access to own vehicle with the ability to travel across the operational geography, • Degree level qualification (or equivalent) or relevant professional experience with evidence of continuing professional development in housing, ASB or legal frameworks, • Previous experience managing complex ASB casework including contested legal action and mediation, • Up-to-date knowledge of anti-social behaviour legislation, regulation and best practice, • Experience drafting legal and court documentation and representing cases at court, • Proven ability to manage workload, prioritise complex cases and meet deadlines, • Strong written and verbal communication skills with the ability to build rapport with residents and colleagues, • Confident stakeholder management skills within multi-agency environments, • Excellent IT skills with experience using case management and reporting systems, • CIH membership or willingness to work towards a recognised housing qualification BENEFITS • 25 days’ holiday (Plus Bank Holidays), • Up to 8% contributory pension, • A generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14442 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Police Officer | PCSO | Police Community Support Officer | Social Housing | Community Safety Officer | Neighbourhood Officer | Tenancy Enforcement Officer | Public Protection Officer | Community Enforcement Officer | ASB Enforcement Officer | Safer Neighbourhoods Officer | Local Authority Enforcement Officer AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

Job Description JOB TITLE: D365 CRM/CE Technical Lead LOCATION: Hybrid working (London) THE BUSINESS: A leading educational client is seeking to expand its IT capabilities in the delivery of Microsoft Dynamics 365 and Power Platform solutions. The organisation is modernising technology foundations, digitising processes, and driving digital transformation to enhance experiences for students, staff, and partners. The IT division operates through cross-functional agile teams focused on experience, development, testing, analysis, and delivery management. RESPONSIBILITIES: • Lead the technical delivery of Dynamics 365 CRM/Customer Engagement solutions., • Design and implement enterprise-grade solutions aligned with business requirements., • Develop and manage Dataverse solutions, including PCF controls and custom pages., • Oversee DevOps processes, release automation, and managed solution deployment., • Provide 3rd line support, integrations, and stakeholder engagement. KEY SKILLS: • Strong experience with Dynamics 365 CRM/CE and Power Platform., • Advanced C# development including plugins, webhooks, and Custom APIs., • Knowledge of JavaScript/TypeScript and CRM SDK / REST APIs., • Experience delivering solutions in Agile environments., • Understanding of Azure and cloud-based architectures. DESIRABLE EXPERIENCE: • Dynamics CRM Customer Service and Marketing implementations., • Experience building portals with Power Pages., • Managing enterprise-level relationship management processes., • Setting standards for development and ensuring quality assurance., • Experience working within Higher Education or complex enterprise environments. BENEFITS: • Competitive salary and hybrid working model., • Generous leave entitlement and additional leave purchase scheme., • Pension scheme and employee assistance programme., • On-site facilities such as nursery and gym (where applicable)., • Enhanced maternity, paternity, and adoption pay. HOW TO APPLY: If you are a Senior Developer or Lead with Dynamics experience, we would love to hear from you. Please submit your CV or contact Charlotte Berry at C4S Search for a confidential discussion.

Role: Engineer Surveyor – Crane / Lift – South East London (Inner M25) Location:Field-based with daily travel to client sites. Travel is minimised where possible with localised geographical areas. Salary:£42,148 to £45,232 pa£6,000 location allowance (SE postcode only)£5,000pa Car Allowance / Company Car£2,500 Retention FeeOT availableUp to 12% PensionHealth Care and other flexible benefits Role Purpose To carry out high-quality inspections ensuring various crane and lifting equipment (MEWPs, HIAB, Cranes, FLTs) is compliant with current regulatory and statutory requirements under LOLER & PUWER. To operate within agreed authorities, inspection processes, and Health & Safety standards while maintaining a strong customer focus and delivering optimal service. To produce and deliver inspection reports using the client’s best-in-class tools for on-site reporting and immediate customer access. This includes keeping up to date with changes in relevant standards and legislation, acting as an advisor to high-profile clients, and delivering customer excellence in a professional, friendly, and authoritative manner expected of all client-facing surveyors. What does it take to apply? As a globally trusted inspection provider, the client holds several accreditations and complies with regulations including UKAS accreditation, SAFed membership, and SAFed Standard SS01 compliance. Candidate requirements for Mechanical Inspection roles: • Minimum NVQ4, HNC, HND or equivalent mechanical engineering qualification, • LEEA qualifications alone are not applicable, but are preferred alongside a mechanically biased engineering qualification, • Minimum three to five years’ post-qualification experience working with relevant equipment, • Salary of £42,148 to £45,232 pa, • £6,000 location allowance (SE postcode only), • £5,000pa car allowance / Company Car, • £2,500 retention fee paid at year end, • 25 days holiday + 8 bank holidays, option to buy/sell 5 days, plus the ability to carry over 5 days, • Combined pension contributions of up to 12%, • Annual salary review, • Enhanced support with a designated planner for your geographical area, • Health & Wellbeing support including Mental Health First Aiders, Employee Assistance Programme, and Smart Health Services, • £40,000 training investment, • Working for an industry-leading global inspection company certified as a UK Top Employer for the last nine years

Electrical Testing and Fixed Wirer Tester London | £44,000 – £49,000 dependent of experience + Company car or Allowance + Private health + pension + Overtime + Benefits Are you a qualified Electrician, Industrial Electrician, or Electrical Engineer looking to step away from constant site installation work and move into a more autonomous, professional electrical testing and certification role? Do you hold 18th Edition, testing qualification either 2391 or 2394 & 2395? We are working with a extremely stable, global leading engineering organisation seeking an Electrical Testing and fixed wirer tester to carry out statutory inspections and electrical testing across a wide range of industrial and commercial environments (never domestic) in the London area. This role offers stability, strong earning potential, excellent benefits, and the opportunity to use your technical expertise in a client-facing capacity. The Role – Electrical Testing and Certification Engineer You will operate independently while being part of a national engineering team, carrying out high-quality inspection, examination, and electrical testing of installations. This is an ideal opportunity for: • Industrial Electricians, • Maintenance Electricians, • Electrical Engineers, • Test & Inspection Electricians, • COMPEX Electricians, • Carry out inspection and electrical testing of installations in commercial and industrial environments, • Conduct EICRs, • Ensure all work complies with current electrical standards, 18th Edition regulations, and Health & Safety requirements, • Produce accurate technical inspection reports within agreed timescales, • Provide professional technical advice to clients, • Maintain high customer service standards, • £45,000 - £49,000 per annum (dependent on experience), • Company Car OR Car Allowance, • Fuel Card, • Overtime available, • Attractive company pension, • 33 days holiday inclusive of STAT, • Flexible working, • Private healthcare, • Flexible benefits, • Full training and ability to study external qualifications, • 18th Edition (BS7671) Regulations – essential, • City & Guilds 2391 or 2394/2395 – Inspection & Testing qualification essential, • NVQ Level 3 / City & Guilds Electrical Installation (Part 1, 2 & 3 or 2365 Diploma), • Experience in fixed wirer testing advantageous, • Time-served apprenticeship highly desirable, • Strong knowledge of electrical installations, • Full UK Driving Licence Apply today.

Job Title: PRS Lettings Negotiator Department: Housing Service – Housing Needs Contract Duration: 23/03/2026 – 31/08/2026 Working Hours: 35 Hours per Week Working Pattern: 09:00 – 17:00 Rate: (Inside IR35) Start Date: ASAP Job Overview We are seeking a PRS Lettings Negotiator to support the Housing Needs service by securing private rented accommodation at affordable rent levels to meet housing demand. The role will focus on negotiating directly with landlords to procure properties for individuals experiencing housing difficulties, including homelessness prevention and relief cases, residents moving on from supported housing, and households transitioning from temporary accommodation. The successful candidate will work proactively to expand the supply of suitable private rented homes while ensuring prospective tenants receive the support required to begin and sustain their tenancies. Key Responsibilities • Lead on securing private rented accommodation through direct negotiation with landlords to meet housing needs., • Operate a property sourcing service by generating leads from multiple sources including landlord networks, websites, publications and cold calling., • Build and maintain relationships with landlords, providing information on available services and assisting with property-related administration., • Maintain accurate records of landlord contact details and property information., • Provide guidance to landlords on their responsibilities and how to meet relevant requirements., • Conduct property inspections and produce inspection reports to assess suitability for households in housing need, identify disrepair issues, and highlight potential health and safety hazards., • Work closely with Housing Advisors and Housing Needs colleagues to assess prospective tenants’ suitability for private rented accommodation by reviewing housing history, needs assessments and financial circumstances., • Provide prospective tenants with detailed information about suitable available properties and deliver an effective matching service between tenants and landlords., • Ensure suitable private rented properties are inspected, advertised and let efficiently in line with agreed procedures., • Conduct accompanied property viewings and provide advice to tenants and landlords on the letting process., • Support prospective tenants with Universal Credit or Housing Benefit applications and advise on setting up direct rent payments., • Liaise with internal teams including the Empty Property Officer, Home Improvement Agency and private sector enforcement services to maximise opportunities for landlords., • Promote the private renting scheme at landlord and tenant forums, trade events and meetings with letting professionals., • Contribute to the development of promotional materials to encourage landlord participation., • Use IT systems to maintain accurate customer and management information records., • Respond to enquiries and complaints, drafting responses in line with procedures., • Ensure compliance with financial regulations, particularly those relating to homelessness and fraud prevention., • Undertake administrative duties including correspondence, telephone enquiries and record keeping., • Provide temporary service cover where required and maintain clear handover notes during periods of absence., • Participate in appraisals, performance reviews and service development activities., • Maintain knowledge of relevant legislation, best practice and council policies through ongoing professional development., • Ensure compliance with statutory responsibilities including data protection, health and safety, equality and diversity, and safeguarding of vulnerable adults and children., • Work flexibly across teams and contribute to cross-departmental initiatives when required., • Undertake any other duties necessary to support service delivery.Person SpecificationQualifications, • Educated to degree level or equivalent, or demonstrable relevant experience.Knowledge, • Knowledge of legislation and good practice relating to housing advice, homelessness, housing management and housing allocations., • Broad understanding of the housing and support needs of homeless applicants and tenants, including benefits., • Practical knowledge of property standards, health and safety issues, regulatory requirements and relevant policies.Experience, • Experience of negotiation and telephone-based sales within a sales or procurement environment., • Experience working in a pressurised and high-profile service environment within a multi-disciplinary team., • Experience achieving performance targets and meeting service objectives., • Experience providing advice and information to members of the public and handling enquiries or complaints., • Experience producing written communications and reports to a professional standard., • Experience using IT systems to manage caseloads, monitor targets and analyse service delivery data.

Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. This is an office based 5 days per week position in London SE1. To apply you must demonstrate previous 2nd line support experience for medium / large business including AD, O365 and hardware skills. Purpose of Role • To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP., • Duties include:, • Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client business by the management team and users. Install, assemble and configure computers, monitors, network infrastructure and peripheral items., • Troubleshoot hardware, software, email, network and peripheral equipment problems and make corrections where required., • Carry out Active Directory tasks including user accounts, groups and computers., • Develop any relevant documentation for processes or problem and solution insight information, • Manage Joiners, Movers and Leavers (JML) ITSM process ensuring new employees (Joiners) are equipped with the necessary technology and access to systems from day one, while employees changing roles or departments (Movers) receive seamless updates to their IT resources and permissions. Additionally, when employees leave the organisation (Leavers), their access is promptly revoked, and their data is securely managed., • Manage File and print services, including the setup, maintenance, and troubleshooting of file servers and print devices, ensuring that employees have reliable access to shared files and printing resources. Requests for supporting file & print services will be recorded within the ITSM, • Work with the IT Manager to provide service improvements, this involves regular assessments, performance monitoring, and the implementation of best practices to identify areas for improvement. To provide optimised IT processes, reduced downtime, and increased productivity., • Work with the IT Manager with the adoption of new technologies, training for staff, and the refinement of existing systems to ensure that the organisation's IT infrastructure remains cutting-edge and capable of meeting evolving business needs., • Support the IT Manager via regular reporting data to deliver regular reporting, actionable insights, and the implementation of changes based on feedback, fostering a culture of continuous improvement and enhancing overall customer experience., • Adhere to health and safety guidelines and raise any health and safety concerns., • Liaise with 3rd party suppliers where required., • Undertake any IT projects as required by the IT Manager, • Any other tasks as assigned by the IT Manager., • VIP Support: Provide tailored VIP service to designated individuals including high profile staff and executives, delivering a premium service to these individuals by providing faster response times, a tailored approach, and exceptional communication & troubleshooting., • Office Floor walks: Complete a regular floor walks providing a proactive approach ensuring all site staff are aware of CSD presence and encourage in person engagement., • Setup, maintain and troubleshoot Teams Meeting room equipment such as Cameras, microphones and displays, • Maintain daily checks and testing of all Teams rooms, • Build excellent rapport with Customer staff providing encouragement to raise queries, • Maintain coverage for the walk up IT Bar, this provides a walk-up support option for clients including support needs such as software use or setting adjustments and basic training for the use of IT systems where required., • Work with the MSP's management to prioritise business and information needs Salary: £32 - £35000 + Full time PAYE Permanent job with Pension, Private Health Care and Paid Holidays.

Account Manager – Managed Services (MSP) A top-ranked European Managed Service Provider is hiring an experienced Account Manager to join its growing team. This is a client-facing role focused on building trusted, long-term partnerships with mid-market and high-growth businesses. The Role You will act as the main advocate for your clients — managing relationships, providing strategic and technical guidance, and identifying opportunities to grow and protect recurring revenue. You’ll work closely with pre-sales, delivery, marketing, and procurement teams to ensure excellent service and client satisfaction. Key Responsibilities • Manage and grow relationships with key client stakeholders, • Provide consultative advice on IT, infrastructure, and cybersecurity solutions, • Drive renewals, upsell/cross-sell opportunities, and revenue growth, • Act as the client voice internally, improving service delivery and processes, • Support compliance initiatives (Cyber Essentials, GDPR, risk registers), • Proven B2B Account Manager or Client Services experience, • Must have MSP experience, • Confident communicator with strong presentation and stakeholder skills, • Commercially minded, comfortable with pricing and contracts, • Proactive, organised, and customer-focused, • Work with a leading European MSP delivering 24/7 global services, • Strong focus on professional development, training, and career growth

PRS Lettings Negotiator To lead on securing through individual negotiations a supply of private rented accommodation at affordable renting levels to use to meet housing need. The PRS Lettings Negotiator will authorise payments and ensure supply by negotiating rents and offering payments from the homelessness prevention fund to secure properties for a range of customer groups, including homelessness prevention and relief cases, move on from supported housing and move on from temporary accommodation. PRS Lettings Negotiator To provide the necessary support for prospective tenants to enable them to start their tenancy. Educated to degreelevel standard or equivalent or demonstrable suitable experience. Knowledge of legislation and good practice relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the range of housing problems people may experience. Broad knowledge and understanding of the housing and supportneeds of homeless and housing applicants and tenants, including benefits. To have a good and practical knowledge of property standards, health and safety issues, regulations and legislative requirements including local policies and best practice. Experience of negotiation and telephone based sales in a sales / procurement environment. Experience of working in a servicewithin a pressurised and high profile environment within a multi-disciplinary team, providing a quality service. Experience of achieving performance targets and meeting departmental objectives. Experience of providing qualityadvice and information to members of the public and of handling complaints and enquiries. Experience of producing high quality written communications to a corporate standard and preparing and presenting reports. PRS Lettings Negotiator Experience of using different IT systems in order to manage caseloads, monitor delivery of targets and analyse datato drive improved service.

Job Title: Senior Principal Consultant – Solution Architect - Service Now Job Type: Contract (Inside IR35) Duration: 6 months Job Summary: In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams Responsibilities • Provides technical leadership to the team, • Creates and maintains a detailed view of the existing architecture, • Designs and collaboration with Business Process Analysts and Developers in the creation of a High-Level Solution Design Document., • Defines and communicates, at an architectural and design level, technical solutions aligned with business problems and systems architecture., • Ensures technical governance process and policies are being adhered to., • Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions., • Creates and maintains a detailed view of integrations, • Creates and maintains a Technical Implementation Roadmap., • Resolves technical escalations, including responding to defects, • Participates in process workshops, • Works closely with client enterprise architecture team and client ServiceNow Teams, • Periodically Reviews Configuration to ensure Platform health, • Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan, • Reviews design and code per sprint to ensure quality, • Provides hands on assistance with the detailed design and implementation approach of selected projects., • Ensures design is within the boundaries of Licensed modules else communicates changes in license to the client., • Maintains expert knowledge of the ServiceNow platform, products, capabilities, and ecosystem., • Assists in migrating configuration across instances, • Support COE in continuous development of training paths for professional advancement., • Contribute to ongoing definition of best development and solution practices., • Lead training workshops as means to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications / Skills • Certified System Administrator (CSA) with two mainline certifications, such as customer service management (CSM)., • Experience on other modules like human resources service delivery (HRSD), IT service management (ITSM), governance, risk, and compliance (GRC), or IT operations management (ITOM) would be added advantage., • Experience in greenfield implementation of two ServiceNow modules, with a strong understanding of their features., • Proven ability to develop ServiceNow solutions that meet business requirements while adhering to ServiceNow best practices and standards., • Demonstrated experience in providing technical guidance and leadership to development teams, overseeing the implementation of ServiceNow modules to ensure quality delivery., • Extensive experience collaborating closely with customer stakeholders, client ServiceNow architects, and enterprise architects., • Experienced in enabling new features as ServiceNow introduces them., • Continuously upskill knowledge on ServiceNow features released with each update and patch., • Ensure designs align with business requirements, maintainability, performance, and overall instance health., • Familiar with ServiceNow features and experienced in preparing customer proofs of concept (POCs) and demos., • Excellent communication skills for client-facing roles. Preferred Qualifications/ Skills • B.Tech / MCA / M.Tech / BSc (Computer) / B.E., • ServiceNow – Certified System Administrator (CSA), • Experience on ServiceNow – CSM would be preferred

Our client are in need of a Technology Director to lead Engineering, Product, Data and IT at a pivotal moment of organisational transformation. Reporting directly to the CEO, you’ll shape and deliver a forward-looking technology strategy that strengthens stability, accelerates operational efficiency, and embeds AI-enabled, modern engineering practices. Working in close partnership with Customer Operations, you’ll champion automation, self-service and data-driven decision-making while building a culture rooted in trust, innovation and accountability.Key Focus Areas • Lead multi-disciplinary technology strategy across Engineering, Product, Data and IT., • Drive platform resilience, modern engineering and AI-assisted delivery., • Strengthen governance, budgeting, leadership rhythms and organisational stability., • D2C experience, • Rolling out Automation and improving AI usage.

Enterprise Architect - London Hybrid working Outside IR35 - Day rate up to £700 3 Months initially - opportunity Contract to Permanent An Enterprise Architect is needed in London to join the IT Design Authority, analyse current technology and processes, identify improvements, and develop future plans. The role involves providing expertise in business processes, technology solutions, and architecture recommendations, as well as supporting business requirements and defining enterprise architecture. This position leads the enterprise architecture function and aligns IT initiatives with corporate strategy. Key skills and responsibilities, • Possesses substantial expertise in Enterprise Architecture., • Demonstrates valued proficiency in business separation., • Evaluates internal operations, business development strategies, and IT processes to recommend improvements., • Designs business architecture models that are closely aligned with strategic objectives, formulates and implements business visions and goals., • Identifies discrepancies and risks in systems engineering, talent acquisition, and accounting models., • Advocates cost-reduction measures within IT and business leadership., • Establishes and executes build-versus-buy strategies, mentors team members, and offers guidance on overarching business strategy., • Defines and delivers complex technical projects, strategies, and architectures; exhibits a thorough understanding of client business and commercial challenges; provides critical insights., • Responsible for the creation, iteration, and maintenance of enterprise and business architecture frameworks. This includes interpreting business objectives, translating strategy into operational models, conducting strategic assessments of existing capabilities, identifying required changes, and mapping interrelationships among personnel, organisations, services, processes, data, information, technology, and the external environment., • Determines major technical projects for clients, influences their investment decisions, and develops suitable strategies, architectures, and proposals., • Impacts customer decision-making through the development of robust technical proposals, including solution and service trade-offs as needed., • Collaborates with clients to align IT strategies and architectural frameworks with business objectives. Always use these settings

Brokerage Assistant - Adults Commissioning Team London Borough of Hackney £27.73ph Umbrella The Adults Commissioning Team is looking for a Brokerage Assistant to join our fast-paced, collaborative service. As a vital member of our Brokerage Team, you'll play a key role in ensuring adults in need of care and support can access high-quality services that promote independence, wellbeing and choice. About the Role Reporting to the Senior Brokerage Manager, you will help maintain the systems, data and processes that underpin the delivery of placements and care packages across Hackney. You will work closely with providers, social workers, health colleagues, finance teams and other internal stakeholders to make sure information is accurate, up-to-date and supports effective decision-making. This is a varied, rewarding role that offers the opportunity to develop your skills in commissioning, contract management, relationship building and care brokerage. Key Responsibilities • Maintain accurate databases, including care home vacancies and information on placements, support packages and associated costs., • Liaise proactively with care providers, Brokerage Officers, Social Workers, Care Coordinators, Contract Officers and Finance teams., • Support the sourcing, arrangement and amendment of placements in residential, nursing and supported living settings., • Participate in the team's duty system, handling incoming calls, emails and other communications., • Ensure systems such as Mosaic and CM2000 are updated in line with policies and procedures., • Monitor provider compliance and report issues to Contract Officers., • Support the development of policies and procedures within the Brokerage function., • Maintain high-quality, accurate records for financial forecasting and community care charging. We're looking for someone who is: • Background in health or social care, including experience with residential or supported living placements., • Comfortable managing relationships with stakeholders in a care or commissioning environment., • Confident using IT systems to record activity, track performance and communicate effectively., • Able to communicate clearly and assertively in writing and verbally., • A collaborative team member who can also work independently., • Skilled at managing your own workload, prioritising under pressure and meeting deadlines., • Able to exercise sound judgement and make decisions based on available information. Working at Hackney means being part of a diverse, innovative borough committed to improving outcomes for residents. In this role, you'll help deliver truly person-centred services that support independence and wellbeing for adults with care needs. You'll also have access to ongoing professional development and opportunities to build a career within commissioning and adult social care. How to Apply If you are motivated, organised and passionate about helping people access the right care at the right time, we would love to hear from you. Apply now to help us shape a better Hackney, get in touch with Jordan Peat, QSW Talent Partner - Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Your Company:NET Recruit is proud to be partnering with a leading specialist in the maintenance of critical air conditioning and chiller equipment. Renowned for its exceptional training, advanced technology platforms, and refined operational processes, the business continues to experience sustained growth across the industry. A fantastic opportunity has now arisen for an experienced AC Service Engineer to join the team, supporting clients across London, with a particular focus on the South London region.Your Roles and ResponsibilitiesWhile in this role your duties may include but are not limited to: • Supporting Air Source Heat Pump installations alongside an AC Fitter, • Carrying out plumbing works relating to HVAC systems, • Conducting chlorination, sealed system testing and minor plumbing repairs (e.g. pumps and valves), • Performing inspections, fault-finding and maintenance on plumbing fixtures, systems and associated equipment, • Installing mechanical or plumbing systems as required, • Responding to urgent call-outs and resolving issues promptly and professionally, • Collaborating with multi-disciplinary engineers to address complex problems, • Maintaining accurate job records and material usage, • Delivering a high standard of customer service during all site visitsWhat You Will Need To Apply:Please apply ONLY if you meet the following criteria:, • Proven experience in plumbing, ideally within commercial or site-based environments, • Relevant plumbing accreditations, such as City & Guilds Level 2 Plumbing and NVQ Level 3 Plumbing, • Good working knowledge of mechanical equipment and installations, • Experience with or interest in ASHP technology (advantageous but not essential), • Ability to read CAD plans and use IT systems confidently, • Strong communication skills and a professional, customer-focused approach, • Problem-solving ability and sound decision-making skills, • Physical fitness and the ability to work across varying site conditions, • A valid driving licence and CSCS skills card, • Gas qualifications are beneficial but not requiredWhat you will get in Return:This exciting opportunity is ideal for a motivated technician seeking to advance their career and gain valuable knowledge and experience in the HVAC industry within a leading and highly successful business. The position holder will work within the wider engineering team on a range of HVAC projects and support more senior members of staff with complex work.The business will offer the successful candidate a starting salary of up to £55,000, dependent on the level of previous experience and knowledge. This will accompany an appealing package including company bonus, additional strong holiday allowances, and other work benefits, including an excellent pension. This opportunity will provide valuable skills and knowledge, and fantastic opportunities in the future to develop and better the candidates’ prospects moving forward.If this exciting opportunity interests you, then please don't hesitate to contact:Suzi Kocovska - Recruitment PartnerM: 07743 971752E: