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You should bring strong experience in IT Service Management, with a particular focus on Event Management within complex, high-availability environments. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, emb

We are looking for an IT Service Manger to join our community of tech experts in DWP Digital. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Scroll do

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. The ideal candidate should

Responsibilities include managing ticketing workflows and improving IT services. This position offers a competitive £450 per day and requires a hands-on approach with excellent communication skills to engage stakeholders effectively. Sanderson Government & Defence is seeking an experienced IT Manag

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading g

A prominent recruitment agency is seeking a ServiceNow Product Manager in the UK to enhance collaboration between technology teams in a banking environment. The role involves optimizing IT service management processes, utilizing ServiceNow expertise for solution design, and leading cross-functional

A leading IT services provider in the United Kingdom seeks a Service Delivery Manager to oversee a complex outsourced environment. The role involves managing multiple 3rd party suppliers across Infrastructure and Applications, with responsibilities for Incident, Problem, and Change management.

Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Share updates on IT Initiatives and support delivery of the IT strategy wit

An established managed IT services provider in the UK is seeking a Service Delivery Manager. This position offers a competitive salary of £47,000 to £53,000 and the opportunity to make a significant impact in a supportive environment. The role involves leading a team, ensuring high-quality service

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. Ideal candidates will have strong

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

Share updates on IT Initiatives and support delivery of the IT strategy within the business. Effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). Continually invest

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. IT Operations Service Delivery Manager. We’re working with a leading organisation who are transforming the way they deliver IT services across the

Familiarity with ServiceNow, Jira Service Management, or similar ITSM platforms. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disabil

A financial services company based in Bradford is seeking a Service Delivery Manager to ensure IT services meet the needs of the business. The ideal candidate will have proven IT service management experience and demonstrated success in service transitions. You will drive service excellence and busi

As an IT Service Manager, you will establish and optimise service management processes within secure cloud environments, ensuring consistent, high‑quality service outcomes. In this role, you will define, implement and manage IT service management processes within secure cloud environments, ensurin

A point of escalation for service‑based client feedback, ensuring client satisfaction is maintained with all service deliveries. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. Experience with technical service provision (support, managed serv

In this hybrid role, you will manage key stakeholders, maintain service performance, and work closely with technical teams to ensure service stability and quality. This role offers an engaging opportunity to influence and enhance IT service delivery. Dixons Carphone is seeking a Service Manager for

Performance & SLA Monitoring: Actively monitor third-party performance against agreed Service Level Agreements (SLAs), holding vendors accountable to ensure service continuity and quality. Your team will manage and develop our IT service management system, ensuring it is the single source of truth f

The role involves overseeing the Service Desk ITSM service, managing a team, and collaborating with suppliers for hardware and software solutions. The position includes various employee benefits and continuous training opportunities. IT Support team across UK locations, ensuring seamless member expe

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. You'll make sure these migrations happen smoothly, with minimal disruption to live services, and that every change

A global IT service provider is looking for a Major Incident Manager to resolve major incidents and support IT services. The position is based in Hampshire, and candidates must be within commutable distance, with eligibility to work in the UK. The successful candidate will lead teams effectively, in

A leading utilities organization in Greater London is seeking an experienced Operational IT Service Manager to oversee service performance across multiple external suppliers. Candidates should have strong experience in managing IT service operations and stakeholder engagement skills. Knowledge of IT

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

A leading technology services company is looking for a skilled Service Transition & Project Manager in Greater London to oversee IT project delivery and transition activities. This role requires 8-10 years of relevant experience and provides a flexible work environment along with a comprehensive ben

A competitive salary of 65,000 GBP P/A is offered, with opportunities for personal development and training in new technologies. A tech solutions provider based in London seeks a Senior Service Delivery Manager to oversee service delivery and manage key client relationships. The ideal candidate will

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

The successful candidate will oversee the delivery of IT Services, manage relationships with suppliers, and ensure services conform with agreements. Benefits include competitive salary, healthcare, ample annual leave, and opportunities for professional development. This role requires strong experien

My client is looking for a Service Delivery Manager to lead service operations across the Midlands region within a fast-growing managed services environment. Work closely with account and project teams for seamless service transition. You’ll ensure consistent, high-quality IT service delivery whil

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. Strong background in IT Service Management with deep understanding of ITSM tools and frameworks. A fantastic opportunity has arisen for an IT Service M

We’re exclusively partnered with a key organisation in the utilities space on an operational IT Service Manager role, sitting at the heart of a newly established multi-supplier environment. Strong experience in operational IT Service Manager roles. Operating within a BAU ITSM environment, ensuring

Key responsibilities include managing suppliers to ensure value and quality in service delivery, problem solving under pressure, and overseeing day-to-day IT operational services. The role supports the FCA and ensures that IT supply chains meet all contractual commitments. Ampstek is seeking an IT S

Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system man

Proven experience as an IT Service Manager or in a similar IT service management role. Familiarity with ITSM tools (e. Monitoring service performance and implementing strategies for optimizing IT operations.

A leading technology service provider is seeking a Service Delivery Manager to lead IT service delivery for clients in the financial and asset management sector. Ideal candidates will have experience in service delivery management and a robust knowledge of Microsoft 365 and Azure services, contribut

Delivering high-quality and resilient IT services and support, to ensure our services meet existing and future network demand. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of inter

This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Proven experience in a Service Delivery Manager or similar role within IT services. Our client is an established an

Proven experience working as an IT Service Delivery Manager / IT Service Manager / IT Service Desk Manager in a fast paced environment. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in ac

A leading NHS Trust in London is seeking an experienced IT Manager to lead the Service Delivery team. The role involves managing 1st/2nd line support for over 24,000 users across multiple hospital sites, resolving complex ICT issues, and implementing advanced service management strategies. Candidate

A leading UK financial services group is looking for an experienced IT Service Delivery Manager to join their Group Finance team. This role involves building relationships to ensure high-quality IT services, managing supplier performance to meet SLAs, and collaborating on IT projects. The ideal cand

A leading debt resolution firm in the UK is seeking an IT Service & Supplier Manager to ensure high-quality delivery of technology and business services. The successful candidate will have over 3 years of experience in service delivery management within complex environments, strong ITIL knowledge, a

The ideal candidate will have a strong background in IT service management, with practical experience in ITIL and ServiceNow. This role involves overseeing the delivery of IT services, managing incidents, and leading service improvement initiatives. A leading recruitment agency is seeking a Senior I

Are you an experienced IT Service Manager? If so, we’re seeking an IT Service Manager to join our End User Devices Team. We have created a sustainable service by developing our people, bringing key skills in-house to DWP, giving our teams professional pathways to develop and opportunities to progr

Excellent communication skills, both verbally and in writing with the ability to influence. Minimum of 3 years professional experience in a software/IT environment with business systems, CRM and websites. Ability to produce documentation including proposals, business cases, project initiation docume

Flexible hours – choose your own schedule and work when it suits you. Enjoy flexible hours and boost your income with cutting-edge tech that helps you complete more deliveries. Make extra money in a way that suits you — anytime, any day.