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About Us Touchlight pioneers scalable, cell-free DNA technology, transforming gene therapy and genetic medicine. With a commitment to innovation, excellence, and a diverse team, we push boundaries to deliver safer, more efficient solutions for the future. At Touchlight, we’ve reimagined DNA production to meet the evolving needs of innovators like you. Our patented synthetic DNA vector, dbDNA™, and cell-free enzymatic manufacturing platform deliver DNA with unmatched speed, scale, and purity, helping you move faster from discovery to clinic. Whether you’re developing mRNA, viral vector, or vaccines, Touchlight helps you overcome the limits of plasmid manufacturing. No fermentation. No antibiotics. No cell banking. Just high-quality RUO or GMP DNA, ready when you need it. DNA is our DNA™ Role Overview Touchlight is currently seeking a Senior Quality Control Analyst to join its Quality Control (QC) department. The Senior QC Analyst is responsible for supporting the Quality Control laboratory for day‑to‑day QC testing of manufactured dbDNA. There will be close interaction with other operational departments to support quality and product needs. Key activities will include day‑to‑day QC testing of raw materials, finished products, and stability samples through molecular biology, biochemistry and microbiology techniques. Testing includes gel electrophoresis, UPLC, Sanger and Nanopore sequencing, endotoxin, and bioburden. Environmental monitoring of GMP cleanroom areas may also form part of the role, depending on operational requirements. The Senior QC Analyst will also be involved in reagent preparation, goods receipt, sample receipt, procurement, good housekeeping activities, equipment and instrument verification, and documentation. In addition, the Senior QC Analyst will lead and support QMS activities, including laboratory investigations, deviations, CAPAs, risk assessments, and document updates, ensuring investigations are robust, timely, and compliant. As a senior member of the QC function, you will contribute technical expertise, drive high data‑integrity standards, and help the team meet key QC KPIs in a fast‑paced, compliance‑focused environment. The Senior QC Analyst reports to the QC Manager. This is an exciting, fast‑paced environment suited to self‑motivated, organised, conscientious and highly accurate individuals, who can contribute to and successfully work in a multi‑talented and compliance‑orientated team. Skills and Experience • A degree in a relevant scientific discipline; MSc beneficial, • Strong experience working in GMP QC, ideally with molecular biology or nucleic acid testing, • Experience with raw material testing, stability programmes and nucleic acid product QC, • Practical knowledge of QMS processes and good documentation practices, • Excellent organisational skills, a proactive mindset and high scientific accuracy, • Ability to thrive in a collaborative, fast‑moving, quality‑driven environment. Touchlight Benefits Touchlight is a successful scale-up business with a record of world-leading innovation and a welcoming, entrepreneurial culture. We make Touchlight an extraordinary place to work by providing our employees with incredible facilities, flexible working and a competitive benefits and remuneration package. A Place for Everyone We believe diversity drives innovation and for that reason we strongly encourage those from all backgrounds to apply for roles at Touchlight. We are an equal opportunity employer and aim to build a workforce that is truly representative of the communities in which we operate and our customers. If you need reasonable adjustments at any point in the application or interview process, please speak with the HR team who will be happy to support you.

Job Title: Product Business Analyst Department: Product Location: Hybrid (split between Kingston Upon Thames office and home-working) Country: UK Level: Individual Contributor Reports to: VP Product Contract Type: Permanent / Full-time Contracted Hours/Days: 37.5 hours / 5 days per week About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The purpose of the Product Business Analyst role is to strengthen the Product function by translating customer needs, product strategy, and technical requirements into clear, testable documentation for software, firmware, and QA teams. The role ensures that product behaviour, workflows, and requirements are well understood across teams, supporting consistent delivery and helping maintain high product quality. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Requirements & User Stories (Software & Firmware) • Ensure backlog items are well‑defined, prioritisation‑ready, aligned to product goals and meet agreed definitions of readiness before entering development., • Break down high‑level product initiatives into epics, user stories, and clearly scoped deliverables., • Lead the creation of detailed user stories and acceptance criteria for software and camera firmware development., • Translate hardware PRDs and system constraints into supporting software and firmware requirements., • Define functional and non‑functional requirements, including edge cases and error handling. Development & Testing Collaboration • Work closely with Software Development and QA teams to clarify requirements and resolve questions., • Support test planning by ensuring acceptance criteria are clear, complete, and testable., • Assist with defect triage by documenting expected behaviour and reproduction steps. Product Documentation • Document existing (“as‑is”) and future (“to‑be”) product behaviour., • Produce workflow diagrams, state flows, and interface descriptions to support development and testing., • Act as a central point of reference for product behaviour and feature definitions., • Help draft release notes ensuring they accurately reflects delivered functionality and known limitations., • Maintain clear records of behavioural changes across product versions. Customer Feedback & Service Delivery Interface • Support the collection and analysis of customer feedback and customer experience insights for incorporation into structured requirements., • Work with Service Delivery to triage support issues and log defects requiring development. Team Relationships • Work under the direction of the VP Product, supporting product strategy and delivery., • Collaborate closely with Software Development and Testing teams., • Interface with Sales Engineering to understand customer usage patterns and feedback., • Support cross‑functional alignment by ensuring shared understanding of product behaviour. Health and Safety • Comply with all company Health & Safety policies and procedures., • Support product safety activities through accurate documentation and requirement definition where applicable. Learning and development • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 3–5 years’ experience as a Business Analyst or Product/Technical BA within a SaaS or technology-led environment, • Demonstrable experience writing high-quality user stories and acceptance criteria for software delivery teams, • Proven ability to translate high-level product strategy into detailed, structured requirements, • Experience working in Agile/Scrum environments with cross-functional engineering and QA teams, • Experience documenting both functional and non-functional requirements, • Strong ability to break down complex problems into clear, structured deliverables, • Comfortable working across Product, Engineering, QA, Sales Engineering and Service Delivery, • Able to manage upwards effectively by providing clarity, progress updates and structured recommendations, • Works effectively with developers and testers to ensure shared understanding, • Strong communication and interpersonal skills, with the ability to build effective working relationships., • Demonstrates a growth mindset, with adaptability, curiosity and a commitment to continuous improvement., • Strong emotional intelligence, including self-awareness, empathy and sound judgement. Desirable • Bachelor’s degree in Business, Computer Science, Information Systems or related discipline, • Experience working with hardware-software integrated products, • Familiarity with compliance-driven or regulated environments, • Experience using tools such as Azure DevOps, • Exposure to firmware or embedded systems environments Key Metrics for Success The key metrics to be successful in this role are: 1. Requirements Quality & Readiness • % of backlog items meeting agreed Definition of Ready before entering development, • Reduction in requirement-related rework or clarification during sprint execution, • Low incidence of requirement-related defects post-release 2. Delivery Effectiveness • Stories delivered within sprint without requirement-driven blockers, • Acceptance criteria consistently testable and aligned with QA outcomes, • Clear documentation available ahead of development start 3. Cross-Functional Alignment • Positive feedback from Engineering and QA on clarity and completeness of requirements, • Reduced ambiguity and fewer clarification cycles during development, • Strong working relationships across Product, Engineering and Service Delivery 4. Product & Customer Impact • Structured incorporation of customer feedback into documented requirements, • Improved traceability between customer need, requirement and delivered feature, • Accurate release notes reflecting delivered functionality 5. Continuous Improvement • Ongoing refinement of documentation standards and templates, • Contribution to improved Product processes and backlog hygiene, • Maintenance of clear records of behavioural changes across product versions

Asbestos Surveyor Analyst - Wembley, North London\n\n7+ Years of Experience \n\nUp to £43,956\n\nFull benefits Package Including 26 Days of Holiday to Begin\n\nMy client is a multi-disciplinary environmental company that is rapidly expanding through the UK. Over the last 7 years they doubled in size and thy need an Asbestos Surveyor Analyst to help them do it again within 5 years!\n\nThey are offering the market leading salary and benefits package to go alongside!\n\nExperience requirements:\n\nAll candidates MUST be BOHS P402, P403, P404 qualified with 7+ years of experience\nProven industry experience in asbestos surveying and air monitoring\nExcellent communication skills, both verbal and written\nSound knowledge of air monitoring, clearance testing and asbestos removal management\nExcellent knowledge of UK asbestos legislation\nGood IT skills and experience in using TEAMS systemsCommon Duties for an Asbestos Surveyor:\n\nAccurate assessment of asbestos removal works, detection of asbestos debris and ensuring constant compliance with HSG 247 clearance test.\nAccount management for specific clients.\nCommunicating with clients and line managers to ensure the smooth running of site work.\nProcessing of samples and generating final reports in a timely manner.\nProactive approach to enhancing professional development by attending monthly took box talks and mandatory training sessions.\nAssisting in the training of less experienced team members. \n\nMy client has a collection of benefits that may entice you. A fantastic wellness programme that monitors mental health within the team so they can provide support when someone might need it. A generous 26 days of holiday with more being available to purchase and be paid for over twelve months!\n\nCommutable Locations: London, Watford, St Albans, Hemel Hempstead, Stevenage, Luton, Harlow, Welwyn Garden City, Cheshunt, Hitchin, Hatfield, Bishop's Stortford, Borehamwood, Potters Bar, Hoddesdon, Ware, Royston, Berkhamsted, Tring, Bushey, Enfield.\n\nFor a further discussion about the job rule, contact Thomas Corbett @ Penguin Recruitment Ltd on (phone number removed), or alternatively, send across a CV to (url removed) for your immediate consideration

Senior Security Systems Engineer Interested in this role You can find all the relevant information in the description below. Full time, Permanent Location – Selby or Glasgow, with travel to other locations as required About the role: Reporting to the Security Systems Manager, the Senior Security Systems Engineer will play a key role in maintaining, fault finding, optimising, and upgrading the wider Drax security systems infrastructure. This includes ensuring the effective operation of CCTV, access control, perimeter detection, and associated security technologies across all Drax sites in the UK and overseas. As a Senior Security Systems Engineer, you’ll work proactively to identify vulnerabilities, support system resilience, and implement improvements that enhance overall security performance. You’ll collaborate closely with internal stakeholders, external partners, and contractors to deliver a stable, secure, and future ready security platform that supports both operational needs and regulatory requirements. This role will require travel to sites throughout the UK as required, and there may be times where you’ll be working away from home. Additionally, you’ll be required to be on-call 1 week in every 4, as the team provides 24/7 support. In return you’ll receive an on-call allowance as part of the package on offer. Some of your key responsibilities in this role will include: Work with the team to provide expert support on Drax’s security infrastructure including CCTV, access control, intruder, perimeter intrusion detection, barrier, gates, and turnstile systems Manage and coordinate third party contractors and suppliers, ensuring safe working practices, clear briefs, compliance with site rules, accurate RAMS, and delivery of work to a high standard. Act as the primary point of contact for technical queries, performance monitoring, and signoff of works. Deliver assigned security projects in scope and on time. Assist the Security Systems Analyst and Security Systems Apprentice with the daily BAU tasks Join the teams on call rota, to provide support to the business 24/7 Who we are: We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. Who we’re looking for: You’ll have experience working on enterprise integrated security systems, ideally within a large industrial environment. You’ll have a full UK driving licence and be happy to work away from home when required and to commit to an on-call team rota. You’ll also be able to demonstrate the following: Good understanding of CCTV network technologies, infrastructure and processes Experience installing, fault finding and maintaining large enterprise IP CCTV systems, Access Control systems, Intruder Detection Systems, Perimeter Intrusion Detection Systems. Good knowledge of Cisco or equivalent network switching and core networking principles relevant to security system architecture. Experience in maintaining, fault finding and installing large intruder alarm systems. Excellent documentation skills Strong personal commitment to safety Rewards and benefits: As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you’ll get: On-call allowance A discretionary bonus depending on company performance Private Healthcare SAYE (Sharesave): discretionary scheme from time to time Personal accident cover Group personal pension plan where we’ll pay up to 10% Holiday 25 days plus bank holidays Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working! How to apply: Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. xrlawcv If you’d like to have a confidential chat to discuss the role in more detail, please email We reserve the right to close roles early when the particular role and / or location has had sufficient applications.

An established clothing brand in Kingston upon Thames is looking for a Senior Service Desk Analyst to provide first-line support for Hardware and Software issues. The role entails managing IT incidents, supporting mobile devices, and ensuring smooth operations within Active Directory and Microsoft 3

Line Support Engineer, Managed Service Provider Service Desk Analyst, Managed IT Service Engineer or Managed IT Services. Role can be known as a Service Desk Engineer, Service Desk Analyst, MSP Service Desk,. Our client is hiring a Service Desk Engineer to work across 1st, 2nd and 3rd line Support.

Service Desk Analyst Salary + benefits £32,000 base + flexible depending on experience 30 days holiday + bank holidays Private healthcare Life assurance 5% pension Structured career progression + training Location West London (3 days onsite, 2 days from home) The client WeDo is partnering with a well-established, international organisation operating across multiple countries, currently going through a strong phase of growth and digital transformation. The role This is a Service Desk Analyst position within a global IT function, acting as the first point of contact for users across the business. You will be supporting a diverse, international user base, ensuring a high level of service and clear communication at all times. The responsibilities - Providing 1st line support via phone, chat and walk-ups - Logging, diagnosing and resolving incidents in line with SLAs - Supporting hardware, software and access-related queries - Escalating issues to wider IT teams where required - Delivering excellent customer service to a global user base - Supporting users where English is not their first language Requirements - Minimum 2 years’ experience in a Service Desk / 1st line role - Experience supporting Microsoft Dynamics is highly desirable - Strong communication skills with a patient, user-focused approach - Languages are a strong advantage, particularly German - Italian, Spanish, German or Portuguese also beneficial - Must be able to commute to West London (Driving recommended) Recruitment process 1st stage with Hiring Manager Final stage with technical team Ready to Apply? send your CV to (url removed)

cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .cs(phone number removed)E{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} .cs162A16FE{} .cs2BB2ADCD{width:475.2pt;padding:0pt 5.4pt 0pt 5.4pt;border-top:1pt #(phone number removed) solid;border-right:1pt #(phone number removed) solid;border-bottom:1pt #(phone number removed) solid;border-left:1pt #(phone number removed) solid} .csC8F6D76{color:#(phone number removed);background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .csD99B1BE3{text-align:left;margin:0pt 0pt 8pt 0pt;line-height:(phone number removed);list-style-type:disc;color:#(phone number removed);background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal} .csCE7B0CED{color:#(phone number removed);background-color:transparent;font-family:Arial;font-size:11pt;font-weight:normal;font-style:normal;} IT Support Analyst Up to £28,000 DOE South West London The role Interested in working for a company that heavily promotes organic growth?! This is a position where no 2 days will be the same and where opportunity and growth comes easily to those that strive for it. Key duties Respond to customer queries raised face-to-face, by email or by phone, accurately identifying the urgency, impact and priority of a call, troubleshooting as far as possible, and gathering information. Gather information on and distribute unassigned tickets across the team in a timely manner to ensure tickets are dealt with quickly by the right people Provide on-site support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary. Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible. Escalate issues to third-line support, vendors, or to other teams where necessary. Resolve tickets in a timely manner, keeping the customer updated at all stages of the process. Image laptops and desktops using SCCM. Create and manage user accounts using Active Directory and MS Exchange and Office 365. Provide clear communication to the team to ensure that knowledge of issues and fixes is shared. Respect confidentiality of customer information and promote adherence to security policies. Maintain accurate records of IT assets Skills required Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics. Must have CompTIA certifications at least one part Ideal: Software packaging, OS deployment (SCCM) and PowerShell. Company overview Our client is a leading specialist in providing integrated marketing amongst other things. With over 800 employees in the business you will provide support across offices in and around London. Their belief in people is the driver behind everything they do. The company strives to attract talented IT engineers that are specialists in their fields. Our client has created an environment where people can share their knowledge and experiences which helps grow their engineers professionally. In addition to this commitment, talent and sheer hard work gets noticed and rewarded. For them technology is at the forefront of their business but they also understand that it is the people they employ that brings this to life. Benefits Working hours will be 37.5 hours a week during standard business hours 9am - 5.30pm Base salary will be up to £28k 25 days' annual leave Opportunity to be a part of a large group of experienced Engineers where you have a clear and structured career path Continual professional development plans Excellent benefits such as company pension/healthcare/season ticket loan Access to onsite gym

Operations Reporting Service Analyst (Contract) Client: RX Location: Richmond (Hybrid – 2 days onsite, Wednesday anchor day) Department: IT Operations Contract: Initial contract through to end of year (with strong potential for extension) Important – Please Read Before Applying This role requires hands‑on BAU support capability within enterprise reporting platforms. Applicants without recent involvement supporting Oracle reporting technologies and Power BI in a live production environment will not be considered. This is not a BI developer, data analyst, or project‑only role. The Role RX is seeking an Operations Reporting Service Analyst to support the operational stability, governance, and reliability of enterprise reporting and BI platforms. This is a service‑operations‑focused position, working across business users, data teams, vendors, and technical support functions. You will play a central role in ensuring reporting platforms remain available, performant, and well governed in a fast‑paced enterprise environment. Key Responsibilities Own BAU support for enterprise reporting platforms and integrations Maintain availability, performance, and operational stability Coordinate incident resolution across internal teams and external vendors Run incident, problem, and change processes aligned to ITIL Participate in Major Incident Management, RCA, CAB, and release planning Monitor data refresh cycles, batch jobs, and reporting availability Create and maintain runbooks, SOPs, and escalation documentation Act as a liaison between business users and technical support teams Support audit, compliance, disaster recovery, and business continuity activities Platforms in Scope Oracle OBIEE Hyperion (EPM, FDMEE, DRM) Microsoft Power BI Enterprise Data Warehouse & ETL processes (ODI) Mandatory Background – Applications Without This Will Not Be Progressed You must bring: A 3–6 year track record in Application Support, Service Operations, or Reporting Platform Support Direct BAU involvement with at least TWO of the following platforms: Oracle OBIEE Hyperion (EPM / FDMEE / DRM) Microsoft Power BI Proven capability working within an ITIL‑driven support organisation Exposure to enterprise‑scale reporting or BI platforms Strong stakeholder communication capability across business users, vendors, and technical teamsApplicants who do not meet the above criteria should not apply. Advantageous (Not Essential) Oracle Database and Oracle Applications exposure OCI, Oracle EBS, SOA, IDCS, Apigee Source systems such as Eloqua or Salesforce ITSM tools such as ServiceNow or Jira Why Join RX Support business‑critical reporting platforms used across the organisation Operate within a structured, enterprise IT environment Hybrid working with a consistent onsite rhythm Contract initially through end of year, with strong extension potential Job Title: Operations Reporting Service Analyst Location: Richmond, UK Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield

Cyber Security Placement Programme - No Experience Required Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 10-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. At a one off cost of £990, or a deposit of £206 followed by 13 interest free monthly instalments of £92, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Performance and Data Analyst (SEND) Rate: £24.48 per hour (PAYE) / £32.62 per hour (Umbrella) Contract: 3 months+ (potential extension) Location: Ealing Department: Strategy, Performance & Intelligence Directorate: Strategy & Change Hours: Full-time - 35 hours SQL or Education/SEND data ONLY Are you passionate about using data to improve services for children and young people with Special Educational Needs and Disabilities (SEND)? Do you have the technical expertise and analytical curiosity to transform complex information into insights that shape strategic decisions? If so, this role could be a great fit. We are seeking a talented Performance and Data Analyst (SEND) to join our Strategy, Performance & Intelligence team on an initial 3‑month+ assignment, supporting statutory returns, SEND performance monitoring, and data-driven decision-making across the council and schools. About the Role In this role, you will play a central part in ensuring the accuracy and timeliness of statutory SEND returns (including SEN2), supporting nearly 100 schools with data collection, and providing high-quality performance analysis for senior managers, service leads and project boards. You will help drive strategic planning, monitor outcomes, produce projections for specialist school places, and support continuous service improvement through robust data and insight. Key Responsibilities • Lead and deliver statutory SEND data returns (SEN2 and others) to high standards. * Develop and maintain data systems and reporting tools to support the SEND service and wider council objectives. * Produce high-quality analysis, dashboards and performance reports for senior leaders, elected members, and schools. * Support the development and roll-out of analytical tools, including Power BI. * Collaborate with schools to ensure accurate data submissions, resolving validation errors and supporting compliance with DfE requirements. * Translate legislative/operational requirements into technical data specifications and work closely with ICT on system development. * Produce elements of the annual schools' data package for the Ealing Learning Partnership. * Provide expert advice on performance measures, data interpretation, trends, and policy changes. * Ensure all data processes comply with GDPR and internal governance standards. * Represent the council at cross-borough forums and multi-agency working groups. About You We're looking for someone who: * Has strong analytical and statistical skills and can work confidently with large datasets. * Has extensive experience extracting, manipulating and reporting data from specialist systems. * Communicates complex information clearly to both technical and non‑technical audiences. * Is highly organised, able to prioritise workload, and works well independently. * Has strong IT skills and ideally experience with Power BI, SQL or education/SEND data. * Works accurately, with excellent attention to detail and a commitment to high-quality standards. What's on Offer • Competitive rate: £24.48 PAYE / £32.62 Umbrella * Initial 3‑month contract, strong potential to extend * Hybrid working (subject to service needs) * A role that directly influences services for children and young people with SEND * Supportive team environment within a forward-thinking performance service Key Performance Indicators • Timely and accurate statutory SEND data submissions * Monthly SEND performance reporting * Delivery of Ealing Learning Partnership's data support service * High-quality management information for strategic decision-making Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: IT Support Assistant Location: Acton Salary: Competitive: on application, based on experience and skills Job Type: Full time permanent - This role will suit candidates looking for long-term employment About us: Clearspring is a leading organic food company supplying customers both nationally and internationally. We are looking for an enthusiastic on-site IT support engineer with good communication skills. About the role: This position serves as an Assistant to the IT department. The main duties and specific roles include: * 1st Line Office PC Hardware & Software Support * Ad Hoc IT Related Project Work * Candidates must be prepared to be flexible and work temporarily in other areas of the business when the need arises. About you: Candidates must have the unrestricted right to work in the UK. Training is provided for the right candidate. The following requirements are essential: * A minimum of 18 months of working experience with the following requirements * Any 1st and 2nd line PC support experience * Microsoft Office (especially with Excel) * Command/Shell scripting Experience (or an active interest) in any of the following would be ideal: * Excel workbook formula optimising and/or macro debugging * Script Writing (e.g. JavaScript, Python, PowerShell, etc) * SQL query writing Useful skills and experience include: * Microsoft Azure * Microsoft SharePoint * Microsoft Entra ID * Oracle NetSuite, particularly SuiteScript * Microsoft SQL Server administration and query writing * JavaScript * Freemarker What we offer: * 28 days of holidays (including bank holidays) increasing with service * Purchase of Clearspring products at 50% discount from retail price * Auto Enrolment Company Pension Plan * A bonus may be paid to all team members annually, based on the profitability of the company. * Cooking facility to prepare lunches Additional Information: * Probation Period: 6 months * Starting Date: Immediate * Location Note: Fully office-based at our Acton office (W3 7QE) * Working Hours: Monday - Friday, 8:30 - 17:30 (1 hour unpaid lunch break) * Reporting to: IT manager Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; 1st Line Support, 2nd Line Support, IT Desktop Support, ICT Technician, Helpdesk Analyst, Technical Support Assistant, or Junior IT Engineer may also be considered for this role

Takes responsibility for assigned tasks, incidents and other activities. Log, triage, prioritise and resolve IT incidents and service requests. Work closely with ULP's third party IT infrastructure supplier and other service providers as required.

The Position:** The IT Support Analyst will play an essential role in our IT Support team by providing end-user support (Tier 1), with occasional Tier 2 support as knowledge of the environment is learned. IT Support Analyst page is loaded## IT Support Analystlocations: London, UKtime type: Full

A leading media and telecommunications company in Greater London is looking for an onsite Tech Support professional to assist Sky staff with technical issues. This role involves direct interaction with users, resolving hardware and software problems, and working within a fast-paced environment. A ke

A legal recruitment consultancy is seeking an IT Applications Analyst for their London office. Key responsibilities include system maintenance, user support, and process documentation. This permanent role involves operational support and improvement of enterprise applications, ensuring their availab

A tech-driven upskilling platform is looking for an IT Support Specialist to provide strategic support to nearly 1,000 employees. Candidates should have 1-2 years of IT support experience, strong Windows/Mac knowledge, and a proactive attitude towards learning. The role involves collaborating on IT

Gordon Murray Group is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, race, marital status, genetic information or parental status. We are seeking an IT Support Analyst to delive

A leading telecommunications company is seeking a dedicated tech support professional to provide friendly and efficient first-line support for customer-facing roles. Necessary skills include customer support experience, technical troubleshooting, and knowledge of various tools such as Active Directo

This role involves providing friendly and effective support for IT queries, managing Microsoft 365 and Intune administration, and automating processes with Power Automate. The ideal candidate should have experience in user support and familiarity with Microsoft administration. This position offers a

Responsibilities include troubleshooting application issues and supporting project transitions. A healthcare regulatory body in the UK is looking for an Application Support Analyst. You will provide essential technical support for critical software applications, ensuring they operate efficiently for

Strong interpersonal, project management, and technical skills are essential for success in this position. A healthcare technology provider is seeking Technical Services Analysts in the UK. The role involves providing technical assistance for Epic’s healthcare software during implementation and on

A professional services organization in York is seeking an IT Support and Training Analyst to improve system usage and support training initiatives. The position offers competitive salary, flexible working arrangements, and opportunities for professional development. This role combines end-user trai

A leading asset management firm in London is seeking a proactive Application Support Analyst to join their Front Office technology team. In this mid-senior level role, you will ensure the availability of critical trading applications. This full-time position offers a salary of up to £85,000 per ann

Proven experience in an IT Support Technician, IT Support Analyst, or similar role. Provide on‑site IT support for desktops, laptops, mobile devices/scanners and printers. You’ll act as the first point of contact for IT support across the business, ensuring the smooth operation of desktops, netw

A well-established London-based bank is seeking an IT Support Analyst to join its internal technology team. With a hybrid work model, this is an excellent opportunity for those passionate about IT support and infrastructure improvement. This role involves delivering multi-level support and ensuring

A global market data firm is seeking an IT Support Analyst to provide first-line and second-line support for technology users in London. The position is office-based, although remote support may be required, emphasizing teamwork and the ability to handle multiple tasks efficiently. A minimum of 4 ye

Key Areas of Responsibilities*** Proven experience in Cameron FIX* Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program FIX environment* Adequate knowledge in Algo trading* Adequate knowledge of SWAP, Future & Options business in a DMA & DSA FIX environment* 3-5 years of expe

The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. The role encompasses both 1st and 2nd li

Strong experience in IT support, particularly within the NHS digital solutions and Microsoft platform, is essential. A healthcare organization is seeking a Service Desk Analyst to join their IT team in the United Kingdom. This role demands exceptional customer service skills and the ability to provi

Your capabilities will include basic networking (managing VLANs), hardware and software support. This is an excellent opportunity for an accomplished IT graduate to join an impressive organisation. A household name in the media industry is looking for an enthusiastic IT graduate to join its team bas

Skills & Experience Required for IT Support Analyst. Our client, a well-established and growing family-run business based in Peterborough, is seeking a skilled and versatile IT Support Analyst to join their dedicated team. This is a fantastic opportunity for someone looking to take on a hands‑on r

A growing manufacturer in Bristol is seeking an IT Support Analyst for a hands-on role offering autonomy and career development. The successful candidate will be the first point of contact for IT support, ensuring effective operation of desktops, networks, and manufacturing IT systems. Candidates sh

A family-run business in Peterborough is seeking a skilled IT Support Analyst for a full-time permanent position. The position offers a competitive salary of up to £35,000, 31 days of holiday, pension contribution, and other employee benefits. The ideal candidate has experience in IT or Network Eng

The role ensures high-quality customer service by managing technical support and resolving various IT issues. Responsibilities include incident management, application support, user access control, and collaboration with teams. This position offers a 12-month contract with opportunities for professi

A global technology firm in London is seeking a Technical Support Specialist II to provide high-quality technical support in a hybrid setting. You will be engaging in direct user support, monitoring device health, and employing automation tools to improve efficiency. This role offers a generous holi

Reporting to the Service Desk Manager, the person appointed will assume overall responsibility for first and some second-line technical support for all departmental IT applications and services across a College, including end-user computing; this includes multi-function devices and specialized AV an

A leading technology firm in the UK is seeking an IT Support Analyst to provide technical assistance for technology issues. This role offers hybrid working opportunities and various employee benefits, emphasizing a people-first culture and active community engagement. You will deliver high-quality c

As an IT Support Analyst you ll work closely with a small team, delivering excellent user support across a modern Microsoft environment. This IT Support Analyst role offers hands‑on, face‑to‑face 1st and 2nd line support within a fast‑paced environment. Follow us on IT Recruitment for more e

To record and resolve IT issues achieving the agreed first line fix target, and escalating to specialist hardware and software support teams where appropriate. Excellent interpersonal skills to instil the user with confidence in Systems Support. Experience of working in an ITIL, aligned Help Desk te

A reputable global law firm in Greater London is seeking a Technical Analyst (IT) to support their Middle East offices. This on-site role involves providing technical assistance and resolving user inquiries, while focusing on customer experience. Candidates should have experience in legal or related

This is an on-site position based in Cambridgeshire and Peterborough, with opportunities for full-time transition around July. A consumer electronics company in the UK is seeking a part-time IT Support Technician who will transition to full-time roles. Responsibilities include configuring Windows la

This position is perfect for individuals eager to start their IT career and grow within a supportive environment. A reputable IT service provider in North-East Essex is seeking a Junior 1st Line IT Service Desk Analyst. You'll provide first-line support, troubleshoot issues, log calls, and learn fro

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. Proven experience as an IT Support Analyst or similar role. My client is seeking a IT Support Analyst t

The role requires a self-motivated individual with proven IT support experience, exceptional communication skills, and technical knowledge of laptops and mobile devices. Additional skills in ITIL processes, Office 365, and analytical problem solving are highly valued. Flexibility and a proactive app

As IT Support Analyst (Level 1), you will be the first point of contact for all internal technology requests, providing responsive and professional support across hardware, software, connectivity, and user account management. Support the Head of IT with Microsoft Intune policy rollouts and device co

This full-time onsite role offers a salary of up to £26,000 per annum along with additional benefits like 25 days holiday and a supportive team environment. A leading parking service provider is seeking an IT 1st Line Support Analyst to join the service desk team in Uxbridge. Responsibilities inclu

Reporting to the IT Team Lead, the core objective is to provide first line support to staff within the agency; assisting them with hardware and software problems via our ticketing system, email, remotely and in person, with a focus on service restoration and communicating with the customer on progre