It support analyst jobs in RedditchCreate job alerts

Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems, and grow your technical skills through continuous learning? This role offers the chance to take ownership of customer issues, deliver high standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training. You will investigate and resolve technical queries, work with external specialists when required, and ensure all support activities meet agreed service levels. The ideal candidate will be confident communicating with users of all technical abilities and will take pride in delivering excellent customer service. This is an excellent opportunity to join a supportive technical department and develop professionally through hands-on learning and formal certifications. You will play a key role in maintaining information security, adhering to UK GDPR and internal security practices. You will also contribute to knowledge-sharing within the team to support continuous improvement. The Role: * Provide technical advice and support to users * Log, manage and resolve IT issues in line with SLAs * Investigate, diagnose and escalate technical queries when needed * Build positive customer relationships and maintain satisfaction levels * Maintain accurate records and ensure work is costed or billed correctly The Person: * Strong communication skills and ability to explain technical topics clearly * Excellent problem-solving skills and willingness to learn * Self-motivated, proactive and able to work independently or within a team * Ideally holds relevant certifications or experience in ICT service delivery Reference number:BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates

A leading investment advisory firm in London is seeking an IT Support Analyst to provide vital end-user support and maintain office technology. The role involves troubleshooting, installation of devices, and ensuring customer satisfaction while working closely with the IT support team. The position

This role combines IT support, data analysis, and technical development, requiring someone who can troubleshoot technical issues, manage IT assets, and work with data and code to support business insights and internal applications. We are seeking a highly analytical and technically skilled IT Suppor

A leading international law firm is seeking an IT Support Analyst on a temporary basis. You must have prior IT support experience, ideally within a law firm, and demonstrate strong communication skills and a proactive, team-oriented approach. The successful candidate will be responsible for providin

A travel service provider in the United Kingdom is seeking a Technology Support Analyst to provide end-user support and resolve technical issues for various technologies. The ideal candidate will have experience with 1st and 2nd line support, and knowledge of ITIL frameworks, Microsoft 365, and basi

A fantastic opportunity has arisen for a Senior IT Support Analyst to join our London based global law firm on a permanent basis. Senior IT Support Analyst - Permanent - London - £48,000 per annum. Collaborate with global and regional support teams to ensure seamless service delivery.

The position offers a competitive benefits package and opportunities for professional development in a fast-paced environment. Ideal candidates will have experience in IT support, knowledge of ITIL processes, and strong communication skills. A leading insurance technology firm in Greater London is s

With numerous opportunities to support charities and local initiatives close to our heart, you’ll be able to join us in making a real difference. With numerous opportunities to support charities and local initiatives close to our heart, you’ll be able to join us in making a real difference. To k

Key benefits include a supportive culture and the opportunity to work with diverse clients. A growing digital services company is looking for a 2nd Line Support Analyst to join their team in Stockport, UK. This entry-level role offers flexible hybrid working and focuses on IT support, client communi

A leading IT consulting firm in Maidstone is seeking an IT Support Analyst to provide first-line support for hardware, software, and network issues. This position offers a competitive salary of £30,000 per annum, with opportunities for professional development and training in a diverse and inclusiv

A prominent financial services institution is seeking an IT Service Desk Analyst to provide high-quality technical support. The position offers a competitive salary along with various benefits, including an annual bonus scheme, matched pension contributions, and 25 days of annual leave plus bank hol

Position Description**### We are seeking a highly skilled, detail-oriented IT Support Analyst to join our UK Technology team. Familiarity with integration testing and working with geographically distributed teams. Assist in automation strategies for repetitive test scenarios where possible, especial

The firm offers a supportive environment with opportunities for continuous learning and improvement. A law firm in Greater London is seeking a Technical Support Analyst to join their Technology Team. This role involves being the first point of contact for tech support queries, managing incidents, an

You will be the first point of contact for IT support requests, providing assistance through various channels. The position offers a hybrid working pattern, requiring three days on-site each week, and involvement in a shift rota, including occasional Saturdays. A leading electrical wholesaler in the

The Lead Support Analyst will be part of the Global FIX Connectivity team, responsible for managing FIX connectivity requests from clients, vendors, brokers, and exchanges. In addition, the Support Analyst will work closely with the FIX teams in CLSA Pune, Hong Kong, and the US. Coordinate with infr

A leading tech startup in the United Kingdom is looking for a Support Desk Analyst to provide first-line technical support and assist users with various technical issues. This position offers a competitive compensation package and opportunities for career growth in a collaborative, innovative enviro

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. Candidates should have a degree in a relevant discipline or 5+ years of experience in IT support. The company offers a competitive compensation package, employe

A recruitment agency in the education sector is seeking an IT Support Analyst to provide essential technical support to staff and students. Candidates should have experience in technical support roles, specifically with Windows architecture and M365. The position offers a salary up to £35,000 plus

Dunnhumby is looking for an enthusiastic and people‑focused IT Support Bar Analyst to join our Global Support team based in Hammersmith. You’ll be working face‑to‑face with colleagues every day, providing support from our onsite Support Bar. We live our diversity and inclusion commitments da

A financial services company in Greater London is seeking an Application Support professional to provide critical support to clients and colleagues. Candidates should possess strong communication skills and have 1-2 years of experience in IT support. Familiarity with Azure and reporting tools is adv

A leading global company in London is seeking an ICT Support Analyst to provide onsite support through phone, email, and face-to-face interactions. This position may require on-call weekend coverage and offers a dynamic work environment with growth opportunities.

A leading B2B fintech provider in the United Kingdom is looking for an IT Systems Analyst to provide technical support, maintain systems, and manage software and hardware.

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender

A well-established private organisation in the United Kingdom is looking for a motivated IT Analyst to join its growing IT team. You will also have the opportunity to develop your skills across multiple areas of IT, within a supportive and collaborative team environment. In this hands-on position, y

The position offers flexible working arrangements across various locations in the UK, emphasizing a positive client experience and collaborative IT support environment. A technology solutions provider seeks an experienced Second Line Support Analyst to join their IT team. Candidates should have 2-3

My client working within the education sector are currently looking for an IT Support Analyst where the primary function is to provide day to day support, help and guidance to all staff and students. At least three years in a technical support role, experienced in Windows architecture, M365, Active

The role involves providing first line support, managing Office 365 and Google Suite accounts, and ensuring data security for the company's systems. A leading advertising agency in Greater London is seeking an IT Support professional. Candidates should possess strong problem-solving abilities, excel

The IT Support Analyst is the first point of contact for IT incidents and service requests, providing first‑and‑second‑line support to colleagues and supporting the smooth operation of IT, Audio Visual (AV), and network infrastructure. We are committed to equal employment and advancement oppor

We also offer a host of benefits that support wellbeing including subsidised gym membership, whilst our commitment to Diversity and Inclusion sees us offer learning opportunities around D&I, mentoring programmes and the opportunity for all to participate in a number of active Employee Led Networks a

In addition to these responsibilities, you will also provide internal technical support to the existing workforce including desktop support, device management and the maintenance of internal IT systems and security platforms. IT Support Service Analyst (IT/Middleware/ Software Support). The main res

Key responsibilities include providing real-time support, monitoring systems, and performing troubleshooting across various applications. Applicants should have strong technical skills, particularly in SQL and system architecture, along with at least 2–5 years of experience in a financial institut

You will help maintain IT documentation, deliver high-quality service, and collaborate with global IT teams to enhance support processes. A leading healthcare organization in Greater London is seeking a proactive IT Support Analyst. In this role, you’ll provide exceptional onsite and remote suppor

A blended IT Support and Training Analyst role within a well established professional services environment. Provide first line support and appropriate second line escalation within a small IT team. Support IT and business change initiatives.

A business management firm based in the Greater London area is looking for a Junior Service Desk Analyst to provide first line technical support. This role involves assisting end users with common incidents and IT service requests, focusing on customer experience and technical skill development. The

Are you an experienced Senior IT Support professional looking to step into a role where your technical expertise truly matters? We’re supporting a leading organisation in a highly regulated engineering sector that is seeking a skilled Senior IT Support Analyst to join their team. This position off

Reporting to our IT Ops Manager (Support), you’ll support teammates with timely, thoughtful help—whether it’s resolving support tickets, improving workflows, or proactively finding ways to make internal tools more efficient. Handle a high volume of incoming support requests with a focus on tho

A recruitment agency specializing in IT roles is seeking an experienced IT Support Service Analyst to join a Global Support and Operations Team. Responsibilities include providing technical support and ensuring system reliability. The candidate will support integration technologies within complex he

A leading telecommunications company is seeking a dedicated tech support professional to provide friendly and efficient first-line support for customer-facing roles. Necessary skills include customer support experience, technical troubleshooting, and knowledge of various tools such as Active Directo

The Position:** The IT Support Analyst will play an essential role in our IT Support team by providing end-user support (Tier 1), with occasional Tier 2 support as knowledge of the environment is learned. IT Support Analyst page is loaded## IT Support Analystlocations: London, UKtime type: Full

A legal recruitment consultancy is seeking an IT Applications Analyst for their London office. Key responsibilities include system maintenance, user support, and process documentation. This permanent role involves operational support and improvement of enterprise applications, ensuring their availab

A tech-driven upskilling platform is looking for an IT Support Specialist to provide strategic support to nearly 1,000 employees. Candidates should have 1-2 years of IT support experience, strong Windows/Mac knowledge, and a proactive attitude towards learning. The role involves collaborating on IT

Takes responsibility for assigned tasks, incidents and other activities. Log, triage, prioritise and resolve IT incidents and service requests. Work closely with ULP's third party IT infrastructure supplier and other service providers as required.

Gordon Murray Group is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, race, marital status, genetic information or parental status. We are seeking an IT Support Analyst to delive

This role involves providing friendly and effective support for IT queries, managing Microsoft 365 and Intune administration, and automating processes with Power Automate. The ideal candidate should have experience in user support and familiarity with Microsoft administration. This position offers a