It support analyst jobs in ColchesterCreate job alerts

We’re looking for someone who’s got a few years’ experience in IT support, comfortable in a Microsoft environment and happy dealing with people across the business. This is a Service Desk Analyst role with an established business supporting users across multiple UK sites as part of a small, cl

The role will give you exposure to a broad technology stack and the opportunity to gain experience supporting some of the world's most cutting-edge technologies. This is an excellent opportunity for a motivated individual looking to expand on or gain experience in a high performing enviroment, and b

A leading estate agency in the UK is seeking an IT Service Desk Analyst to deliver exceptional 1st line support and resolve technical issues. The ideal candidate will have strong communication skills and relevant IT qualifications, along with a dedication to customer service. Responsibilities include answering support calls, troubleshooting problems, and managing incidents using ticket management software. This role is based in Colchester, within a supportive and innovative team environment, offering ongoing career development opportunities. #J-18808-Ljbffr

An established IT services provider in Colchester is seeking a Service Desk Analyst to join its IT team. Ideal candidates will have a minimum of two years' experience in IT support, strong troubleshooting skills, and the ability to manage multiple issues effectively. The company offers a hybrid work

A leading estate agency in Colchester, UK is seeking an IT Service Desk Analyst to provide exceptional support to branch users. Ideal candidates have strong communication skills, the ability to work under pressure, and a good understanding of desktop and telephony systems.

We’re looking for an experienced Service Desk Analyst to join our clients IT team in Colchester. This is a key position within the business, helping deliver reliable and secure IT services across the organisation. You’ll take full ownership of support requests from initial contact through to resolution, working within a collaborative IT team across a modern Microsoft 365 hybrid environment. This role is ideal for someone who enjoys hands-on support, structured troubleshooting, and gaining exposure to wider infrastructure and project work. What you’ll be doing • Acting as the first point of contact for IT incidents and service requests, managing them through to resolution, • Taking full ownership of support tickets end-to-end within the ITSM system, • Providing support across Windows, Android, and iOS devices, Microsoft 365 services, and core business applications, • Troubleshooting within a Microsoft 365 hybrid environment (including Exchange Online, Teams, SharePoint, Intune, and endpoint security), • Managing joiners, leavers, and role changes, ensuring secure and timely access provisioning, • Installing, configuring, and maintaining IT hardware and software in line with company standards, • Monitoring systems and responding to security alerts, including MFA, compliance, and access controls, • Supporting ISO 27001-aligned processes and working with teams such as HR, Finance, and Compliance, • Contributing to IT improvements, problem management, and project delivery What you’ll gain • A varied, hands-on role with full ownership and accountability, • Exposure to a modern Microsoft 365 environment, including identity, security, and endpoint management, • Opportunities to work alongside the Network Engineer and IT Manager, gaining infrastructure and networking experience, • Involvement in key IT projects such as upgrades, migrations, and security improvements, • Ongoing training and support for professional certifications, • A collaborative and supportive team where your contribution is recognised Essential skills & experience • At least 2 years’ experience in a Service Desk or IT support role within a Microsoft/Windows environment, • Strong troubleshooting skills with a structured, logical approach, • Excellent communication skills, with the ability to support users at all levels, • Ability to prioritise and manage a varied workload in a busy environment, • A proactive, customer-focused mindset with strong ownership of issues, • Good organisational skills and attention to detail, • GCSEs (or equivalent) in Maths and English (grade 4/C or above), • Willingness and ability to travel between sites when required Desirable skills & experience • Experience with Microsoft 365 administration, endpoint management, and software deployment tools, • Understanding of networking and security concepts (e.g. subnets, VLANs, firewalls), • Basic scripting knowledge (e.g. PowerShell), • Familiarity with IT governance frameworks such as ISO 27001 or Cyber Essentials, • Relevant IT certifications (CompTIA, Microsoft, Cisco), or a commitment to ongoing development, • A curious, analytical mindset with strong attention to detail, • A collaborative team player with a calm and professional approach

Cyber Security Placement Programme - No Experience Required Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 10-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. At a one off cost of £990, or a deposit of £206 followed by 13 interest free monthly instalments of £92, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Service Desk Analyst Colchester – Hybrid, 3 days on site £30,000 – £35,000 This is a Service Desk Analyst role with an established business supporting users across multiple UK sites as part of a small, close-knit IT team. It’s a hands-on role where you’ll be the go to person for IT support across the business, not just logging tickets, but taking ownership of issues from start to finish and actually fixing things. You’ll be supporting a range of users day to day, while also getting involved in wider improvements across systems, security and infrastructure. Alongside the day-to-day support, you’ll have the chance to get involved in project work and things like system upgrades, device rollouts and improving how IT services are delivered across the business. You’ll be working closely with the wider IT team, so there’s good exposure beyond just support if you’re looking to build on that. The environment is very Microsoft focused, so you’ll be working across Microsoft 365, Azure AD, Active Directory and Intune, supporting users with everything from access and email issues through to device setup and security. We’re looking for someone who’s got a few years’ experience in IT support, comfortable in a Microsoft environment and happy dealing with people across the business. More than anything, it’s about someone who takes ownership, can troubleshoot properly and wants to be a bit more hands-on than a standard helpdesk role

Due to their continued success and growth, our client is currently seeking to recruit an experienced Service Desk Analyst to join their IT department. This is a fantastic opportunity for a technically minded individual to work for an award-winning business, who truly value their employees. The successful candidate will play a pivotal role within the department, responsible for supporting the effective delivery of secure, reliable IT services across the business Key Duties & Responsibilities: • End-to-end ownership of Service Desk tickets, from first contact to resolution, • Provide hands-on support within a Microsoft 365 hybrid environment, • Act as the first point of contact for IT incidents and service requests via the ITSM system, • Support Windows, Android, iOS devices, Microsoft 365, business applications, and core systems, • Troubleshoot across Microsoft 365 services including Entra ID, Exchange Online, Teams, SharePoint, Intune, and endpoint protection, • Manage user onboarding, offboarding, and access changes, ensuring secure and timely provisioning, • Install, configure, and maintain hardware and software in line with internal standards, • Monitor systems, respond to security alerts, and support MFA, device compliance, and access controls, • Work closely with the other team members, gaining exposure to infrastructure and networking decisions, • Contribute to IT projects including upgrades, migrations, security improvements, and hardware refresh programmes, • Support ISO 27001-aligned processes and collaborate with other teams as appropriate, • Participate in problem management and continuous improvement initiatives, • Ongoing training and development, including support for IT certifications, • Work as part of a collaborative IT team where your input is valued and visible Skills & Experience Required: • At least 2 years’ experience in a Service Desk or IT support role within a Windows/Microsoft-based environment, including an understanding of Microsoft 365 administration, endpoint management systems and software packaging (RMM, MDMs), • Strong diagnostic and troubleshooting ability, using a structured approach to problem resolution, • Clear and confident communicator, comfortable supporting users across all levels of the business, • Proven ability to prioritise effectively and manage multiple competing tasks in a fast-paced setting, • Customer-focused mindset with strong ownership and accountability for issues raised, • Highly organised with excellent attention to detail, • Minimum GCSE (or equivalent) qualifications in Maths and English at grade 4/C or above, • Flexibility to travel between practice locations when required, including at short notice Core Benefits (subject to eligibility): • 25 days holiday entitlement plus bank holiday with long service recognition and festive shut down, • Flexible and remote working, • Opportunities for personal and professional growth, • Health cash plan scheme, • Health & Mental Wellness Programs, • Cycle to work scheme, • Great office team building events, • On-site parking

Company Information A well-established and growing organisation is seeking a Service Desk Analyst to join its internal IT team based in Colchester. This is a key opportunity for a Service Desk Analyst to play a vital role in maintaining reliable and secure IT services across the business. The successful Service Desk Analyst will join a close-knit IT team, working alongside senior technical professionals and gaining exposure to a wide range of technologies, infrastructure, and project-based work. This position may be subject to security clearance, including DBS and other relevant vetting processes. Service Desk Analyst - Roles and Responsibilities Act as the first point of contact for IT incidents and service requests, managing tickets end-to-end within an ITSM system Take full ownership of support queries from initial contact through to resolution as a Service Desk Analyst Provide hands-on support across Windows environments, Microsoft 365, and mobile platforms including Android and iOS Troubleshoot issues within a Microsoft 365 hybrid environment, including Exchange Online, Teams, SharePoint, Intune, and identity/access management Manage joiners, leavers, and internal role changes, ensuring secure and efficient access provisioning Install, configure, and maintain IT hardware and software in line with internal standards Monitor systems and respond to security alerts, supporting MFA, endpoint compliance, and access controls Work closely with senior IT staff, gaining exposure to networking, infrastructure, and wider technical decision-making Contribute to IT projects such as system upgrades, migrations, hardware refresh programmes, and security improvements Support internal processes aligned with ISO 27001, collaborating with departments such as HR, Finance, and Compliance Assist with ongoing service improvement, problem management, and documentationService Desk Analyst - Skills and Experience Minimum of 2 years' experience working as a Service Desk Analyst or in a similar IT support role within a Microsoft environment Strong troubleshooting ability with a logical and structured approach to problem solving Confident communicator, comfortable supporting users at all levels of the business Proven ability to prioritise workload and manage multiple issues effectively in a fast-paced environment Proactive and customer-focused mindset, with a strong sense of ownership and accountability Solid organisational skills and attention to detail GCSEs (or equivalent) in Maths and English at grade 4/C or above Willingness and ability to travel between sites when requiredDesirable Skills: Experience with Microsoft 365 administration, endpoint management, and device management tools (RMM/MDM) Understanding of networking and security fundamentals (e.g. subnets, VLANs, firewalls) Exposure to scripting or automation tools such as PowerShell Familiarity with IT governance frameworks such as ISO 27001 and Cyber Essentials Relevant IT certifications (CompTIA, Microsoft, Cisco) or a commitment to further learning Analytical mindset with strong attention to detail Collaborative team player with a calm and professional approachIn Return? Salary: £25,000 - £30,000 Hybrid and flexible working Holiday entitlement of 25 days plus bank holidays with long service recognition and festive shutdown. CPD opportunities Regular salary reviews Competitive Company Pension Scheme. Health cash plan scheme. Professional membership support Family policies Great office team building events and fully expensed seasonal social events. On-site parking facilities Season Ticket Loan (if applicable) Death in service benefit. Early Finish incentives when the Practice targets are hit. Additional leave allocated for volunteering (up to 2 days).If you are a Service Desk Analyst, considering your opportunities, please contact Megan Cole at Brandon James. REF: 21805MC

Job Title: Asbestos Surveyor Location: Colchester, Essex Salary/Benefits: £26k - £42k + Training & Benefits Our client is a well-known name within the Asbestos industry, who have a strong presence across the South East and East Anglia. They are seeking a qualified and self-sufficient Asbestos Surveyor, who can confidently complete the full range of asbestos surveys. You will be working across predominantly domestic and local authority premises, across the region. Our client can offer fantastic further training opportunities for the successful candidate, including into the analytical and project management. Salaries on offer are competitive and come alongside excellent benefits packages. You will be travelling across: Colchester, Braintree, Felixstowe, Sudbury, Haverhill, Bishop’s Stortford, Ipswich, Clacton-on-Sea, Witham, Maldon, Chelmsford, Newmarket, Bury St Edmunds, Cambridge, Harlow, Diss, Stowmarket, Ely, Thetford, Swaffham, Norwich, Wymondham, Dereham, Wisbech, King’s Lynn, Lowestoft, Great Yarmouth, Beccles. Experience / Qualifications: • Hands-on experience working as an Asbestos Surveyor within a UKAS accredited company, • Will hold the BOHS P402 or RSPH equivalent as a minimum, • It would be advantageous to hold further industry qualifications, including: CoCA or BOHS / RSPH modules, • Good industry technical knowledge, including: HSG 264 and UKAS guidelines, • Strong literacy, numeracy and IT skills, • Hardworking attitude The Role: • Conducting thorough asbestos surveys (including demolition, refurbishment and management), • Obtaining ACM samples from site and delivering to the lab for analysis, • Producing site-specific technical reports, • Creating detailed schematic drawings, • Being a key point of contact for clients, providing ongoing support and advice, • Adhering to safety industry guidelines, • Ensuring to meet / exceed personal targets, • Representing the company in a professional manner Alternative job titles: Asbestos Consultant, Asbestos Inspector, Asbestos Surveyor / Analyst, Asbestos Analyst, Environmental Consultant. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026

The Position:** The IT Support Analyst will play an essential role in our IT Support team by providing end-user support (Tier 1), with occasional Tier 2 support as knowledge of the environment is learned. IT Support Analyst page is loaded## IT Support Analystlocations: London, UKtime type: Full

Free-Work UK is seeking an IT Support Analyst Engineer with 3 to 5 years of experience, ideally from a banking background. Responsibilities include maintaining the IT infrastructure, managing daily operations, and ensuring compliance with regulatory standards. The position is based in Central London

A leading media and telecommunications company in Greater London is looking for an onsite Tech Support professional to assist Sky staff with technical issues. This role involves direct interaction with users, resolving hardware and software problems, and working within a fast-paced environment. A ke

Takes responsibility for assigned tasks, incidents and other activities. Log, triage, prioritise and resolve IT incidents and service requests. Work closely with ULP's third party IT infrastructure supplier and other service providers as required.

A legal recruitment consultancy is seeking an IT Applications Analyst for their London office. Key responsibilities include system maintenance, user support, and process documentation. This permanent role involves operational support and improvement of enterprise applications, ensuring their availab

This role is a perfect fit for an IT Helpdesk Analyst, IT Support Analyst looking for technical growth in ITIL and Comptia. Paying £30K-35K per year (dependent upon experience) with excellent benefits and the opportunity to become certified in ITIL v. SmartSourcing are a Disability Confident Employ

Acora - IT, Cyber & AI is looking for a Service Desk Analyst in Greater London to provide IT support across various technologies. This full-time position offers a proactive work environment, working onsite with a diverse team. Salary is up to £28,000, with opportunities to develop within the compan

Position Description**### We are seeking a highly skilled, detail-oriented IT Support Analyst to join our UK Technology team. Familiarity with integration testing and working with geographically distributed teams. Work closely with UK developers, business analysts, and operations teams to understand

A professional services organization in York is seeking an IT Support and Training Analyst to improve system usage and support training initiatives. The position offers competitive salary, flexible working arrangements, and opportunities for professional development. This role combines end-user trai

A global market data firm is seeking an IT Support Analyst to provide first-line and second-line support for technology users in London. The position is office-based, although remote support may be required, emphasizing teamwork and the ability to handle multiple tasks efficiently. A minimum of 4 ye

This full-time position offers a salary of up to £85,000 per annum with a hybrid working model. A leading asset management firm in London is seeking a proactive Application Support Analyst to join their Front Office technology team. In this mid-senior level role, you will ensure the availability of

Key Areas of Responsibilities*** Proven experience in Cameron FIX* Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program FIX environment* Adequate knowledge in Algo trading* Adequate knowledge of SWAP, Future & Options business in a DMA & DSA FIX environment* 3-5 years of expe

This is a fantastic opportunity for someone looking to take on a hands‑on role within a supportive and progressive environment. Skills & Experience Required for IT Support Analyst. Our client, a well-established and growing family-run business based in Peterborough, is seeking a skilled and versat

A global technology firm in London is seeking a Technical Support Specialist II to provide high-quality technical support in a hybrid setting. This role offers a generous holiday allowance, private medical benefits, and excellent opportunities for career progression. You will be engaging in direct u

A family-run business in Peterborough is seeking a skilled IT Support Analyst for a full-time permanent position. The position offers a competitive salary of up to £35,000, 31 days of holiday, pension contribution, and other employee benefits. The ideal candidate has experience in IT or Network Eng

OneSchool Global UK has an exciting opportunity for an IT Support Analyst to join our busy and collaborative IT team, providing technical support to 23 campuses across the UK and our Regional Support Office. This role is based at our Regional Support Office in Warwick five days per week, providing b

Must have the ability to perform office-related tasks which may include prolonged sitting or standing. Ability to work independently with minimal supervision. Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers.

You'll gain exposure to modern IT environments while working in a collaborative setting, with progression opportunities and benefits including 25 days holiday and onsite parking. Office Angels is seeking an IT Support Analyst in Chelmsford, UK. This role involves providing first line technical suppo

This role combines deskside and remote support, with occasional off‑site support for meetings and events, while staying connected to our global Digital Delivery Centre community. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply — you might b

A growing manufacturer in Bristol is seeking an IT Support Analyst for a hands-on role offering autonomy and career development. The successful candidate will be the first point of contact for IT support, ensuring effective operation of desktops, networks, and manufacturing IT systems. Candidates sh

This position offers a competitive compensation package and opportunities for career growth in a collaborative, innovative environment that prioritizes employee flexibility and development. A leading tech startup in the United Kingdom is looking for a Support Desk Analyst to provide first-line techn

Proven experience in an IT Support Technician, IT Support Analyst, or similar role. A rapidly growing manufacturer based in Bristol is seeking an IT Support Technician to join their team in a newly created position. Provide on‑site IT support for desktops, laptops, mobile devices/scanners and prin

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. Candidates should have a degree in a relevant discipline or 5+ years of experience in IT support. The company offers a competitive compensation package, employe

A leading B2B fintech provider in the United Kingdom is looking for an IT Systems Analyst to provide technical support, maintain systems, and manage software and hardware.

We are seeking an IT Support Analyst to join a great internal IT team and help deliver high-quality technical support across the business. IT Support Analyst – 2–3 month contract – Bishops Stortford. Deliver onsite technical support for daily IT requirements, including desktops, laptops, mobil

Providing technical support for hardware and software both F2F and remotely, ensuring network server and IT services are accessible to users, and supporting printing equipment including wide‑format colour managed printers, with escalation to senior engineers. While you will support both office-bas

Supporting around 50 users, the position is ideal for an IT professional with at least 2 years’ experience in a service desk or IT support environment, looking to develop their skills in a structured and supportive team. A business based in Wimbledon is seeking an IT Support Analyst (1st–2nd Lin

A prominent technology company in the UK is seeking a 1st Line Analyst to support its growing team. This position offers an excellent opportunity for career progression within a fast-paced environment. This role focuses on providing high-quality technical support to users, addressing issues across h

A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience* Networks with senior internal and external personnel in own area of expertise* Demonstrates good judgment in selecting methods and techniques for obtainin

In order to be suitable for this role you MUST be an accomplished IT Support Analyst with demonstrable expertise supporting Microsoft 365, Azure, Active Directory and Windows 11. This is an excellent opportunity for an accomplished IT Support Analyst to join a market leading firm that offers an attr

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender

The role involves being the first point of contact for IT support, assisting colleagues with requests and maintaining hardware and software. The firm offers a hybrid working model, progressive benefits, and a commitment to diversity and inclusion. A leading UK law firm is seeking a motivated Service

The role involves providing high-quality support to cancer research end users and managing incidents effectively. The position includes a comprehensive benefits package and promotes a healthy work-life balance. Candidates should possess experience in IT or customer service, excellent communication s

Step into tech at the heart of a global luxury fashion house! We’re recruiting on behalf of an iconic luxury fashion house for a confident, outgoing IT Support Analyst to deliver premium 2nd line support in a fast‑paced, design‑led environment. Deliver high-quality 2nd line IT support to inter

Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing th

Samsung Electronics Perú is seeking a part-time IT Support Analyst to provide technical support for an AI research lab in Cambridge. This is a 6-month contract position with limited hours per week. The role involves setting up Windows laptops, troubleshooting technical issues, and managing inquirie