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Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Net

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The successful candidate will be proactive, organised, and committed to providing reliable IT support while contributing to the wider IT team spread across three UK sites.

BUUK Infrastructure in Cardiff is seeking an ICT Service Desk Technician to provide in-person and telephone IT technical assistance. The ideal candidate will have a strong background in IT support, with relevant certifications. You will handle IT issues promptly, ensuring seamless operations by diag

Before joining us he managed IT services for a national charity, supporting a remote team of Social Workers, and office based staff, across 5 sites. Shaun joined Harper James in 2020 and has 20 years experience in IT support and helpdesk management, primarily for The University of Sheffield. Outside

We are seeking an organised and proactive IT Support Coordinator to act as the primary point of contact between the business and our external IT support provider. IT Support Technician and Coordinator. The role focuses on coordinating IT onboarding and offboarding, basic user support, ensuring reque

The position offers a competitive salary of £28,000 and opportunities for professional development within a collaborative team environment. Yolk Recruitment Ltd is looking for an IT Support Technician based in Cardiff. This role involves providing hands-on technical support to ensure smooth IT oper

You'll also benefit from working within a business that promotes collaboration, flexibility, and professional development, alongside a competitive salary and strong employee benefits package. You'll work across a range of hardware, software, and network support tasks, helping to maintain day‑to‑

Job Title: Fabric Technician (Maintenance / Carpentry / Building Fabric) Company: CBRE Global Workplace Solutions, a global leader in facilities management and corporate real estate services. Location: Cardiff, UK Job Type: Full-time, Permanent About the Role CBRE Global Workplace Solutions is looking for a skilled Fabric Technician to join our team in Derby. This is an excellent opportunity for a hands-on maintenance professional with experience in building fabric maintenance, carpentry, painting and decorating, and general repairs. In this role, you will support the safe, efficient, and high-quality upkeep of a client site, completing both planned and reactive maintenance tasks while delivering excellent customer service. Key Responsibilities Complete repairs to doors, walls, ceilings, floors, fixtures, and fittings, including minor carpentry and fabric works. Undertake painting, decorating, patch repairs, and general building maintenance tasks to a high standard. Support minor plumbing works, basic lighting maintenance, filter changes, and other general site maintenance activities. Inspect site conditions, identify defects, and produce clear reports, risk assessments, and method statements where required. Use PDA or maintenance systems to accurately record work completed, updates, and follow-up actions. Liaise professionally with client representatives, contractors, and colleagues to ensure a high level of service delivery. Carry out all tasks safely and in line with health and safety procedures, including COSHH, working at height, and safe systems of work.Skills and Experience Required Strong practical skills in carpentry, building fabric repairs, painting and decorating, and general maintenance. Experience working with fire doors and an understanding of building compliance requirements. City & Guilds, NVQ, or equivalent qualification in carpentry or a related trade is preferred. Experience working in commercial, corporate, or high-profile environments is advantageous. Good IT skills, including the ability to use mobile devices or maintenance management systems. Strong communication and customer service skills with a professional approach. Ability to read and follow technical drawings, instructions, and safe working procedures. Good understanding of health and safety regulations, including COSHH, risk assessments, and working at height. Full UK driving licence.What We Offer Career development and progression opportunities within a global business. Ongoing training and support to help you succeed in the role. The opportunity to work within a professional, collaborative, and client-focused environment. A stable, full-time permanent position with a recognised industry leader.Apply Now If you are an experienced Fabric Technician looking for your next opportunity in Derby, we would love to hear from you. Apply today to join CBRE Global Workplace Solutions and build your career with a leading facilities management organisation

Wanted - Assistant Design Manager / Design Coordinator or Design Manager What makes it great? -Professional & friendly team environment -Excellent relationships and a prompt payer to subcontractors and suppliers. -Big enough to keep you busy, but small enough to know your name, excellent option if you are fed up of being treated like just another number. -Diversity of projects, leisure, commercial, industrial, student accommodation, Care Homes, Hotels, Education and Healthcare. -Excellent opportunity for career progression, going through a period of organic growth. COMPANY: My client is a reputable building main contractor, with a busy and fast growing workload. As a result of securing further new projects, this employer is looking to strengthen their team further with the appointment of a Design Coordinator / Manager to work on a range of exciting projects. Multi-Million Pound Projects live and ready to go. Role & Responsibilities: •Design Manager covering all aspects of the design coordination for the business on various projects. Design Coordinator is similar in scope but on smaller projects or as part of a team on a larger scale project •Arranging and chairing the Design team meetings to lead the process with the consultants and sub contract designers, issuing minutes and ensuring the resulting actions are actioned •Collate and manage the contract specifications, drawing and related documents for the construction process •Carrying drawing reviews issuing Comments then ensuring all comments are added accordingly to the design •Carry out technical reviews of any proposed works to ensure contractual and technical compliance. •Prepare and manage the Design and procurement schedule and issue information release schedules to set design target dates •Offer input and design reviews into the procurement process •Providing design support to Project Management teams. •Review and implement Value engineering opportunities •Coordinate with the M&E managers to ensure coordination of the M&E install and commissioning process. •Utilizing specialist consultants coordinate the information and design to ensure BREEAM and Part L compliance are attained as required. •Coordinate the submission of information to satisfy Building control compliance •Coordinate the submission of information to satisfy all planning conditions are discharged •Lead Design review workshop with the client / tenant to ensure understanding and satisfaction with proposed works •Manage the Design Change Proposals for client sign off •Submitting design information to the client team and recording, tracking and closing out any comments and queries that arise •Issue, track and close out any Requests For Information that arise to enable the design to be completed. Assist in the collation of the O&M Health and safety file REQUIREMENTS: To be considered for this Design Coordinator role you must meet the following criteria: - Knowledge of Building Sector. - Previous employment as a Design Co-ordinator, D&B Coordinator, D&B Manager, Design Manager. Site Engineer, Project management or Design Engineering (civil / structural engineers), Architect or Architectural Technician backgrounds also considered. - High level of communication skills. - Relevant industry qualification (Degree / HND / HNC etc), ideally a civil engineering qualification. REMUNERATION: The successful Assistant / Design Manager will receive: Competitive Basic (Dependant on experience) Car Allowance Pension Bonus To be considered for this vacancy or to find out more information please apply now. Services advertised by Talk Recruitment are that of an employment business and/or agency

Our client in Cardiff, a specialist Microbiological testing and consultancy company are working with us on an exclusive basis to recruit a motivated and enthusiastic Microbiological Research Technician to join their team on a permanent basis. This is an exciting opportunity to support their Research Scientist in the development of new products and services within their newly created, state-of-the-art Research Facility at Head Office in Cardiff. You will play an important role in supporting laboratory-based research and development activities. You will work closely with an experienced team, contributing to investigations, experimental work, and the ongoing development of innovative microbiological solutions. Key Responsibilities Conduct microbiological and scientific investigations to support the R&D programme. Accurately record experimental data in laboratory notebooks and electronic systems. Analyse and interpret data using appropriate software and statistical methods. Assist in preparing technical reports and documenting findings. Plan and organise laboratory work effectively, managing time and resources efficiently. Maintain stocks of laboratory consumables, chemicals, and microbiological media. Prepare culture media, reagents, and sterile materials, and conduct quality control checks. Operate and monitor laboratory equipment following documented procedures. Complete documentation and maintain records in line with the QMS. Help maintain the R&D laboratory suite to a high standard. Environmental monitoring of the R&D suite. General laboratory cleaning and disinfection. Preparation and disposal of laboratory waste.About You: We are looking for someone with a genuine passion for microbiology and scientific research, who enjoys working both independently and collaboratively within a close-knit team environment. Essential Skills & Experience: Degree-level qualification in Biological Science (BSc, HND, or equivalent laboratory experience). Practical microbiology laboratory experience. Experience working in a research laboratory environment. Good understanding of standard microbiological analytical methods. Experience with aseptic technique, culture preparation, serial dilution, and viable counting. Understanding of QA/QC principles. Strong organisational and time management skills. Excellent attention to detail and accuracy in recording results. Good communication skills, both written and verbal. Strong numeracy and IT skills. Ability to work proactively, use initiative, and solve problems effectively.Desirable MSc or MRes in Biological Science. Experience with molecular microbiology techniques such as DNA extraction, PCR, and sequencing. Bioinformatics experience.Salary & Benefits: Starting salary will be 30k, with strong opportunities to grow this with continued development and growth. 35-hour working week (Monday to Friday, 9:00am - 5:00pm). Modern, state-of-the-art laboratory and research facilities. Generous annual bonus scheme and enhanced pension. 24 days annual leave plus bank holidays. Private Healthcare provided through BUPA. Annual BUPA health check. Ongoing training, development, and career progression opportunities. Regular staff social events and team activities.If you are looking to develop your career within a forward-thinking scientific environment and want to contribute to meaningful research and innovation, we would love to hear from you

CAD Technician Cardiff £29'000 - £31'000per annum + pension, share scheme and more. An exciting opportunity to join a successful award-winning market leader, who has supplied high-quality products and trusted building solutions to some of the most iconic and high-profile projects around the world Salary & Benefits: A starting salary of up to £29'000 - £31'000 up to 27 days holiday plus bank holidays Life insurance Free on-site car parking Excellent training and developmentRoles & Responsibilities Update and amend drawings to assist in achieving project approval and status A sign off. Modify existing drawings to reflect changes in project scope or specifications. Document all revisions and communicate updates effectively to relevant stakeholders. Produce standard detail drawings showing various project specification details. Liaise with project teams to understand requirements and timelines, resolve technical queries, and support smooth project deliveryKnowledge, Skills & Experience: Proficient in CAD software (AutoCAD, or similar). High level of accuracy and attention to detail in all drawings and revisions. Experience of design or manufacture of sheet metal products Competent at identifying and rectifying errors or discrepancies. Strong problem-solving skills, systematic and logical approach. Collaborative team player with dedication to delivering results. Excellent written and verbal communication skills. Strong organisational and time management skills. Good general IT skills (MS Office - Word, Excel, Outlook, PowerPoint). Ability to communicate technical concepts to non-technical stakeholders. Professional and credible when interacting with senior team members.If you would like more information, please contact Kieran Russell If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

WANTED !!! Architectural Technician or Architects or Civil / Structural Design Engineers OPPORTUNITY TO TRANSFER YOUR CURRENT EXPERIENCE OVER TO A MAIN CONTRACTOR DESIGN COORDINATOR / DESIGN MANAGER ROLE My client is a reputable main contractor who is interested in considering Architectural Technicians & Architects with a view of transferring experience over to a full time Design Coordinator / Manager role, support and training provided. Not only is this a fantastic opportunity to transfer your skills over to a new challenge and a high in demand role, but also it is an excellent employer to join and we strongly believe they stand out as one of the best employers in construction. What makes it great? -Professional & friendly team environment -Excellent relationships and a prompt payer to subcontractors and suppliers. -Big enough to keep you busy, but small enough to know your name, excellent option if you are fed up of being treated like just another number. -Diversity of projects, leisure, commercial, industrial, student accommodation, Care Homes, Hotels, Education and Healthcare. -Excellent opportunity for career progression, going through a period of organic growth. COMPANY: My client is a reputable building main contractor, with a busy and fast growing workload. As a result of securing further new projects, this employer is looking to strengthen their team further with the appointment of a Design Coordinator / Manager to work on a range of exciting projects. Multi-Million Pound Projects live and ready to go. Role & Responsibilities: •Design Manager covering all aspects of the design coordination for the business on various projects. Design Coordinator is similar in scope but on smaller projects or as part of a team on a larger scale project •Arranging and chairing the Design team meetings to lead the process with the consultants and sub contract designers, issuing minutes and ensuring the resulting actions are actioned •Collate and manage the contract specifications, drawing and related documents for the construction process •Carrying drawing reviews issuing Comments then ensuring all comments are added accordingly to the design •Carry out technical reviews of any proposed works to ensure contractual and technical compliance. •Prepare and manage the Design and procurement schedule and issue information release schedules to set design target dates •Offer input and design reviews into the procurement process •Providing design support to Project Management teams. •Review and implement Value engineering opportunities •Coordinate with the M&E managers to ensure coordination of the M&E install and commissioning process. •Utilizing specialist consultants coordinate the information and design to ensure BREEAM and Part L compliance are attained as required. •Coordinate the submission of information to satisfy Building control compliance •Coordinate the submission of information to satisfy all planning conditions are discharged •Lead Design review workshop with the client / tenant to ensure understanding and satisfaction with proposed works •Manage the Design Change Proposals for client sign off •Submitting design information to the client team and recording, tracking and closing out any comments and queries that arise •Issue, track and close out any Requests For Information that arise to enable the design to be completed. Assist in the collation of the O&M Health and safety file REQUIREMENTS: To be considered for this Design Coordinator role you must meet the following criteria: • Knowledge of Building Sector. - Previous employment as a Design Co-ordinator, D&B Coordinator, D&B Manager, Design Manager. Site Engineer, Project management or Design Engineering (civil / structural engineers), Architect or Architectural Technician backgrounds also considered. - High level of communication skills. - Relevant industry qualification (Degree / HND / HNC etc), ideally a civil engineering qualification. REMUNERATION: The successful Assistant / Design Manager will receive: Competitive Basic (Dependant on experience) Car Allowance *Pension *Bonus To be considered for this vacancy or to find out more information please apply now. Services advertised by Talk Recruitment are that of an employment business and/or agency

PPM is currently looking for Mobile Electricians and Technicians/Testers in CARDIFF and surrounding areas *Please note - the client has got plenty of work. There is plenty of weekends to go at and they get plenty of OOH call outs too. Job 1: PPM electrician (gold card, doesn't need 2391) Salary: £37.5k - £40K depending on experience, no standard bonus. There will be the possibility of weekend bonuses which equate to £200 per shift and additional bonuses for call outs carried out of hours. This will be based door to door on a 47.5-hour contract. About the Role: We're looking for a fully qualified Mobile Maintenance / PPM Electrician to deliver planned and reactive maintenance across retail, industrial and commercial sites, ensuring compliance and safe day-to-day operations to NICEIC standards. Requirements: • Fully qualified Electrician (2365 with NVQ 3 or 236 Parts 1 & 2 or equivalent) with 17th or 18th Edition. Gold Card desirable., • Comply with Irish Regulations, • Full UK driving licence (max 6 points)., • IT literate, able to use smartphone/tablet., • Able to carry and use steps/ladders for short-duration work at height. Job 2: PPM technician (gold card with 2391) Salary: £40k - £42.5K depending on experience, no standard bonus. There will be the possibility of weekend bonuses which equate to £200 per shift and additional bonuses for call outs carried out of hours. This will be based door to door on a 47.5-hour contract. About the Role: Join our team as an experienced Electrical Testing / PPM & Remedial Electrician. You'll deliver compliance, planned maintenance and fixed wire testing (EICRs) to NICEIC standards, ensuring properties remain safe and compliant. Requirements: • Fully qualified Electrician (2365 with NVQ 3 or 236 Parts 1 & 2 or equivalent) with 17th or 18th Edition., • 2391 Inspection & Testing qualification (or equivalent)., • Full UK driving licence (max 6 points)., • PPM maintenance and fixed wire testing experience., • IT literate, confident with smartphone/tablet., • Able to carry and use steps/ladders for short-duration work at height. Key Duties for Both Roles: • Carry out compliance visits, remedial works, lighting maintenance., • Test emergency lighting and fire alarms., • Perform PAT testing and fire extinguisher servicing., • Support occasional small project work as needed. Personal Attributes for Both Roles: • Personable, professional, excellent communication., • Works independently and collaboratively., • High standards, strong quality control., • Proactive, flexible, confident., • Open to overtime, weekends, and staying away when needed (expenses paid)., • Positive, dynamic approach with focus on problem-solving. To Apply, please send your CV to (url removed) or call on (phone number removed)

WANTED !!! Architectural Technician or Architects or Civil / Structural Design Engineers OPPORTUNITY TO TRANSFER YOUR CURRENT EXPERIENCE OVER TO A MAIN CONTRACTOR DESIGN COORDINATOR / DESIGN MANAGER ROLE My client is a reputable main contractor who is interested in considering Architectural Technicians & Architects with a view of transferring experience over to a full time Design Coordinator / Manager role, support and training provided. Not only is this a fantastic opportunity to transfer your skills over to a new challenge and a high in demand role, but also it is an excellent employer to join and we strongly believe they stand out as one of the best employers in construction. What makes it great? -Professional & friendly team environment -Excellent relationships and a prompt payer to subcontractors and suppliers. -Big enough to keep you busy, but small enough to know your name, excellent option if you are fed up of being treated like just another number. -Diversity of projects, leisure, commercial, industrial, student accommodation, Care Homes, Hotels, Education and Healthcare. -Excellent opportunity for career progression, going through a period of organic growth. COMPANY: My client is a reputable building main contractor, with a busy and fast growing workload. As a result of securing further new projects, this employer is looking to strengthen their team further with the appointment of a Design Coordinator / Manager to work on a range of exciting projects. Multi-Million Pound Projects live and ready to go. Role & Responsibilities: •Design Manager covering all aspects of the design coordination for the business on various projects. Design Coordinator is similar in scope but on smaller projects or as part of a team on a larger scale project •Arranging and chairing the Design team meetings to lead the process with the consultants and sub contract designers, issuing minutes and ensuring the resulting actions are actioned •Collate and manage the contract specifications, drawing and related documents for the construction process •Carrying drawing reviews issuing Comments then ensuring all comments are added accordingly to the design •Carry out technical reviews of any proposed works to ensure contractual and technical compliance. •Prepare and manage the Design and procurement schedule and issue information release schedules to set design target dates •Offer input and design reviews into the procurement process •Providing design support to Project Management teams. •Review and implement Value engineering opportunities •Coordinate with the M&E managers to ensure coordination of the M&E install and commissioning process. •Utilizing specialist consultants coordinate the information and design to ensure BREEAM and Part L compliance are attained as required. •Coordinate the submission of information to satisfy Building control compliance •Coordinate the submission of information to satisfy all planning conditions are discharged •Lead Design review workshop with the client / tenant to ensure understanding and satisfaction with proposed works •Manage the Design Change Proposals for client sign off •Submitting design information to the client team and recording, tracking and closing out any comments and queries that arise •Issue, track and close out any Requests For Information that arise to enable the design to be completed. Assist in the collation of the O&M Health and safety file REQUIREMENTS: To be considered for this Design Coordinator role you must meet the following criteria: • Knowledge of Building Sector. - Previous employment as a Design Co-ordinator, D&B Coordinator, D&B Manager, Design Manager. Site Engineer, Project management or Design Engineering (civil / structural engineers), Architect or Architectural Technician backgrounds also considered. - High level of communication skills. - Relevant industry qualification (Degree / HND / HNC etc), ideally a civil engineering qualification. REMUNERATION: The successful Assistant / Design Manager will receive: Competitive Basic (Dependant on experience) Car Allowance *Pension *Bonus To be considered for this vacancy or to find out more information please apply now. Services advertised by Talk Recruitment are that of an employment business and/or agency

Cyber Security Placement Programme - No Experience Required Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 10-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Network Engineer Placement Programme - No Experience Required Our training will help you kick-start a new career in Network Engineering We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 8-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician, with a great starting salary. You will need to gain two years experience in this role before you can progress into a Network Engineer role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the networking field. This will consist of online training, practical training and an official exam. Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role. We have partnered with a number of large IT companies who have a massive shortage of qualified Network Engineers. At a one off cost of £990, or a deposit of £149 followed by 10 interest free monthly instalments of £104, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 3 months: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement At this point you will have fully completed our IT Support Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. We can guarantee you a starting salary of between £25-35k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £795, or 13 interest free monthly instalments of £68, this represents a great opportunity to start a rewarding career in IT. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

This is a great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction. You may currently be in an identical role, and seeking a fresh challenge, or you may be an experienced 2nd, 3rd line IT Support Engineer, and be seeking to utilise your skills in a slightly different role, with different responsibilities and lots of reward. Service Delivery Lead / Senior Service Manager Role Purpose The Service Delivery Lead is responsible for the day‑to‑day running, quality, and performance of the support function. This role exists to: • Strengthen service delivery, • Relieve pressure on senior technical staff, • Provide a clear operational bridge between leadership and the support team, • Ensure service is consistent, measurable, and scalable as the business grows This is not just a senior technician role. It combines technical understanding with operational leadership and service ownership. Key Responsibilities 1. Service Ownership Take full ownership of how IT support is delivered across the business, ensuring a consistent, professional experience for clients., 2. Senior Support Relief & Escalation Control Reduce reliance on senior engineers for reactive escalation by owning prioritisation, quality checking, and escalation decisions., 3. Team Coordination Coordinate the support team day‑to‑day: • Manage workload allocation, • Balance 1st / 2nd line capacity, • Ensure tickets move efficiently and don’t stall 1. Leadership Bridge Act as the main go‑between for the Managing Director and the support team: • Translate business priorities into operational action, • Provide clear feedback on risks, capacity, and performance 1. KPI & Performance Management Own and drive service KPIs, including: • SLA performance, • Ticket ageing and backlog, • Escalation rates and repeat issues KPIs are used to improve outcomes, not just produce reports. 1. Process & Structure Improvement Continuously improve support processes and structure: • Standardise how support is delivered, • Reduce inefficiencies, • Improve documentation and consistency 1. Autotask (PSA) Ownership Ensure Autotask is used properly and consistently: • Ticket quality and categorisation, • Clear workflows, • Meaningful reporting that supports decision‑making 1. Proactive Problem Management Identify recurring issues or trends and push preventative fixes to reduce client impact and reactive workload., 2. Standards & Culture Raise service standards while maintaining a supportive, no‑blame team culture where accountability and clarity are normal., 3. Scalable Service Design Help ensure the support function is designed to scale with the business, reducing dependency on individuals and improving onboarding and growth readiness. What Good Looks Like • Senior engineers are protected and focused on high‑value work, • Support tickets are well‑managed, visible, and predictable, • Service KPIs are clear, trusted, and improving, • Autotask data is accurate and useful, • Clients experience consistent, professional service, • Leadership has clear visibility without being pulled into day‑to‑day support Role Character This role suits someone who: • Has strong service delivery experience, • Is operationally minded, not just technically focused, • Is comfortable coordinating people without heavy‑handed management, • Enjoys turning “busy” environments into structured, resilient ones This is a great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction. You may currently be in an identical role, and seeking a fresh challenge, or you may be an experienced 2nd, 3rd line IT Support Engineer, and be seeking to utilise your skills in a slightly different role, with different responsibilities and lots of reward

Great opportunity for someone early in their IT support career looking to build technical depth in a supportive environment. IT Customer Support Technician (1st Line Support). IT support / helpdesk / software support.

This position offers a unique opportunity to influence IT provision in a new learning environment. Educators Wales is seeking a full-time IT Service Desk Assistant to provide first-line support across all campuses.

CompTIA+ Basic IT qualifications for IT Support (External). IT within a Business environment (in house). Ensuring IT services offered are accessible to users at all times, without any delay or constraints.

Listers is seeking a Trainee IT Support Technician for their IT Department in Stratford-upon-Avon. This role involves setting up user logins, troubleshooting 1st line IT issues, and managing IT support tickets. Applicants should have a basic knowledge of Windows 11 and Microsoft Office 365, with str

Rise Technical Recruitment is seeking an IT Technician to provide 1st and 2nd line IT support in Llanelli. Ideal candidates will have experience in technical support with strong troubleshooting skills and knowledge of Microsoft systems. The company offers a stable working environment with opportunit

You may also be asked to support with other activities and projects within the IT department. As an IT Support Technician, you will be working on-site at our Knightstone Campus, where our IT department are based. At least 5 years of experience providing excellent customer service and 2nd line IT sup

Specialisations within IT support technician. See how an IT support technician fits into wider career groups – or read deeper on the topics most relevant to you. Entry‑level pay sits around £20,000 - £26,000, mid‑career roles earn £28,000 - £40,000, senior or specialist IT support technici

What you will do: 1st line support (Office and Shopfloor Users) Installing Desktops and Laptops Installing Software with SCCM and manually Setup of new Users (Laptops and iPhones) Handover of computers to new and existing Users Working with ServiceNow ticket system (CMDB, Incidents and Reque

Convey Law, based in Newport, is seeking an IT Technician to support a fast-paced environment. In this role, you will troubleshoot issues, manage equipment, and assist users with bespoke software, alongside providing technical support in ensuring effective use of IT resources. Candidates should have

This position offers opportunities for training in various IT areas, including Windows Operating systems and CompTIA+ qualifications, enhancing both skills and career prospects. IT Support Specialist in Newport, Wales. Ideal candidates will have a solid background in IT support and troubleshooting.

Convey Law, based in Newport, is seeking an IT Technician to support their fast-paced IT environment. Requirements include 3+ years in IT support, familiarity with cloud technologies, and good problem-solving skills. The role offers competitive compensation of £30,000 - £35,000 per year along with

Salutem Care And Education is seeking an IT Support Technician for Ingfield Manor School in the United Kingdom. The position offers a salary between £11,591 and £11,856 per annum, with potential additional hours as the school expands. This part-time role involves providing essential technical supp

We are currently recruiting for a Trainee IT Support Technician to join our busy IT Department at our Head Office in Stratford-upon-Avon. Logging and managing IT support tickets to completion or escalating to 2nd line support. The ability to communicate clearly and effectively with users of varying

Candidates with experience of; IT Helpdesk, IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, ICT Systems Engineer, IT Service Desk Technician, 2nd Line Support Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, IT

CompTIA+ Basic IT qualifications for IT Support (External). Assisting with IT good intake and disposal. IT within a Business environment (in house).

Tier III Support Technician in North Shields, UK. This role involves providing advanced technical support, managing systems like Active Directory and SharePoint, and improving IT processes. The company promotes a culture of integrity and collaboration, ensuring a supportive work environment for tech

Responsibilities include the installation of desktops and laptops, along with troubleshooting various IT issues. This position is pivotal to ensuring smooth IT operations within the business environment. Newport, UK, is seeking an individual for an IT Service Management role focused on providing 1st

You may also be asked to support with other activities and projects within the IT department. As an IT Support Technician, you will be working on-site at our Knightstone Campus, where our IT department are based. At least 5 years of experience providing excellent customer service and 2nd line IT sup

This is an exciting opportunity for someone passionate about technology and problem‑solving to develop practical skills across IT support, desktop systems, networking, video conferencing, and end‑user services within a fast‑paced professional environment. Maintain system operations in accordan

Digital | Defence | Security | Space We operate across four strategic areas, combining artificial intelligence, systems engineering, data science, and aerospace technology to tackle global challenges — from protecting people and critical infrastructure to exploring space. At TEKEVER, our mission i

A relevant Community Learning and Development qualification, experience of working in the community with a range of agencies and community groups and specific skills in one or more areas of Community Learning and Development are desirable but not essential. Based within Adult and Family learning, th

You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time.

You should have an understanding of the rights and responsibilities of people with support needs, the ability to listen effectively and communicate clearly and the ability to work as part of a team. You will work enthusiastically as a member of a team that promotes and supports Adults with Support N

As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's an opportunity to put your skills

We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. Your focus as a Senior Care Assistant will be to support and work alongside the Care team to deliver high standards of personal care, providing a safe, caring, inn

As a Kitchen Assistant, you will support the kitchen team within a specialist complex care setting, supporting individuals with a range of complex physical and mental health needs. Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and menta