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Were representing a leading organisation looking for a Product Solutions Technician to join their team and play a key role in delivering technical excellence across projects.All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.In this position, youll ensure devices and systems are configured correctly to meet customer requirements, while providing first-line technical support and troubleshooting for both hardware and software.Youll work closely with engineers and project teams to guarantee robust, reliable solutions.What youll be doing: Build, configure, and test media and SOC players.Deliver first-line technical support with AV/IT expertise.Manage and schedule content using CMS platforms.Maintain asset registers for digital hardware.Monitor and respond to support tickets promptly.Support on-site engineers and assist across the business when needed.Communicate effectively with clients and suppliers.Participate in thorough testing to ensure solutions meet standards.What were looking for: Technology-related technical qualification.Strong IT skills and proficiency in MS Office Suite.Excellent problem-solving and organisational abilities.Ability to work independently and as part of a team.Customer-focused approach with strong communication skills. xjlbheb This is a fantastic opportunity for someone who enjoys hands-on technical work and thrives in a fast-paced environment.Apply Now or reach out to Ellie at Orion Electrotech INDKA

Field Service Technician (International Travel) Location: UK-based (with extensive international travel) Reporting to: International Service Manager Salary: £45,000 + overtime (paid at 1.5x / 2x) Position Overview We are seeking a Field Service Technician to provide field service, depot repair, and technical support for specialist PAGA (Public Address & General Alarm) / industrial communications systems. This role combines hands-on troubleshooting and repair work with customer-facing technical support (phone and on-site), supporting both domestic and international customers. Reporting to the International Service Manager, you will respond to technical issues efficiently and professionally, liaising with internal departments and customers to diagnose faults, implement corrective actions, and deliver clear service reporting. The position involves significant international travel, including the ability to obtain visas (including the USA) for training when required. Key Responsibilities • Provide on-site field service at UK and international customer locations for PAGA/communications equipment., • Conduct system fault-finding and troubleshooting, including verification of installations and commissioning support., • Perform network configuration changes and support VoIP/network-related troubleshooting., • Provide technical support via telephone to customers and internal/sales stakeholders., • Carry out depot/bench repairs, testing and returning equipment to service., • Build strong working knowledge across product lines and associated systems., • Maintain accurate service records: log customer issues, actions taken, and outcomes in the service database., • Ensure strict compliance with Health & Safety:, • Complete risk assessments for each trip and store documentation correctly., • Produce service summary reports and obtain customer sign-off before leaving site., • Formally communicate/escalate recurring customer issues, product faults, or improvement opportunities., • Follow internal procedures for time recording and customer invoicing., • Support additional tasks as required by the International Service Manager. Skills & Competencies • Empathetic, analytical, and solutions-focused with a calm approach under pressure., • Strong customer communication skills (written and verbal) with confident telephone manner., • Able to work independently on-site and represent the business professionally., • Comfortable reading and interpreting wiring and schematic drawings., • Highly organised with good attention to detail and documentation discipline. Qualifications & Experience • Qualification in Electronics or Electrical/Electronic Engineering (or equivalent practical experience)., • Good understanding of PAGA / industrial communications systems (onshore/offshore exposure beneficial)., • Working knowledge of VoIP products and network setup/integration., • Minimum 2 years’ experience in IT networking / network integration and strong computer literacy., • Full, valid driving licence. Travel & Certification Requirements • Willing and able to travel UK & internationally, including extended trips (up to 4 weeks at a time)., • Able to obtain/hold required visas (including USA for training when needed)., • Willing and able to obtain/maintain onshore/offshore certifications and medical certification where required.

A dynamic recruitment agency is seeking an experienced IT Helpdesk Technician to provide high-quality technical support to both remote and office-based colleagues in Nottingham. In this varied role, you will manage daily IT operations across multiple sites and assist users in troubleshooting technic

This office-based role offers a salary of £25,000 and a clear pathway to relevant IT qualifications through a Level 3 apprenticeship. A technology company in Nottingham seeks an enthusiastic apprentice for a Digital Support Technician role. Qualifications include 5 GCSEs and a commitment to learnin

You will undertake the Level 3 Digital Support Technician Apprenticeship Standard and be given the opportunity to gain relevant British Computer Society qualifications. To provide assistance within the IT team, undertaking 1st line support tasks, logistics, assets control, and administration. Assist

A dynamic educational institution in Nottingham is seeking a Senior IT Technician to support and enhance the school’s systems. The successful candidate will play a crucial part in maintaining IT operations and may lead initiatives to improve services. You will be supported by a collaborative IT te

Additional Requirements: Travel to other sites and depots as required to provide in-person IT support. Keen interest in IT and technology, with prior experience in an IT environment. We are looking for an experienced and customer focused IT Helpdesk Technician to join our clients team and provide hi

An educational institution in West Midlands is looking for an IT Technician to cover maternity leave. The position involves providing day-to-day ICT support either onsite or remotely, ensuring that systems operate effectively for pupil learning and staff efficiency. This temporary role requires a pr

A local educational institution in the United Kingdom is seeking a motivated Digital Support Technician Apprentice to join the IT Team. The role includes contributing to IT services and partaking in online learning with the support of tutors. This fifteen-month apprenticeship offers hands-on experie

A leading IT services company is seeking an IT Desktop Support Technician for a freelance, on-call, and on-demand position. This role involves troubleshooting and supporting hardware, software, and network systems without guaranteed hours, requiring a commitment to respond as business needs arise. C

A leading SaaS AdTech company seeks an IT Technician to support teams across Europe and beyond. This hybrid role offers a unique opportunity to work with a global IT organization while fostering a culture of collaboration and growth. The ideal candidate will have 2–4 years of experience in IT supp

A reputable MSP in Nottingham is seeking an IT Technician to provide first and second-line support across schools and academies in the East Midlands. Responsibilities include managing incidents and maintaining IT equipment to ensure smooth operational performance. The ideal candidate will be skilled

Vertex Associates are proud to be partnering with a longstanding client who is a leader in the travel sector, in hiring an IT Application Support Technician on a permanent basis. Vertex Associates is committed to equal opportunity and diversity. Monitor data exchanges, validate transaction data (suc

We are seeking a proactive and customer‑focused On‑Site IT Support Technician to provide technical support to staff in our London office and remotely. The environment can be fast‑paced at times, with some time‑sensitive requests, so adaptability and prioritisation skills are essential. These

If you’ve also worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, Technical Support Engineer, IT Technician, Deskside Support Technician, Second Line Support, Service Desk Analyst, IT Support Technician, 2nd Line IT Engineer. This Onsite IT Support Engineer / 2n

This position offers the chance to work in a supportive team environment and develop skills in technical event support. The role involves maintaining and troubleshooting audio-visual equipment, supporting event operations, and ensuring effective communication with clients. A global technology and lo

Support the IT Manager with administrative tasks including ISO documentation, IT inventory management and information security processes. The IT Support Technician plays a critical role in keeping Tecknuovo’s technology running smoothly day to day. You are comfortable working in a fast-paced envir

An educational institution is seeking a Field IT Technician to support IT across various primary and secondary schools. Candidates should have 1-2 years of experience in IT support, a valid driving license for travel, and strong knowledge of systems and user support. This role requires a proactive i

This position requires 5+ years of experience in IT application support with strong troubleshooting skills across various systems. A recruitment agency is seeking an IT Application Support Technician for a hybrid role based in Greater London. The successful candidate will provide Tier 2/3 support, d

Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously. Generation are one of the UK’s leading independent IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. IT Su

The ideal candidate will possess strong skills in IT support, including proficiency with ticketing systems, knowledge of Active Directory, and excellent communication abilities. A leading IT solutions company is seeking a Level 2 Helpdesk Technician to join their dynamic team in Greater London. You

A growing online education provider in the UK seeks an IT Support Technician to enhance its expanding IT department. Ideal candidates should have prior experience in IT support, specifically with Windows 10/11 and Microsoft 365. This position offers exposure to various IT functions in a dynamic work

A leading educational trust in the West of England is seeking an ICT Support Technician to provide full-time technical support. This position offers a Monday to Friday schedule from 9 AM to 5 PM, with opportunities for professional development in a collaborative environment. The role involves respon

A leading digital business in Greater London is seeking an entry-level IT Technician to provide first-line support and manage various IT responsibilities. Opportunities for career progression and hands-on training are provided, creating a supportive environment for professional growth. This role inv

A leading education technology provider in the United Kingdom is seeking an IT Technician to provide comprehensive IT support across four schools. Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. The pos

A leading apprenticeship agency is seeking an Information Communication Technician (ICT) Apprentice to support IT and telecommunications infrastructure. This role involves providing technical support, diagnosing issues, and maintaining systems. This apprenticeship lasts approximately 18 months, with

A leading industrial equipment provider is looking for an IT Field Service Technician in Alfreton, England. Employees benefit from a comprehensive holiday package, pension contributions, health coverage, and the possibility of joining a share scheme. This full-time role involves providing desktop su

A trusted Managed Service Provider in the UK is seeking a skilled Field-Based IT Support Technician to deliver first-class support to clients across multiple regions. With opportunities for professional growth, this position offers a salary between £26,000 to £32,000 based on experience, alongside

Smart Hands support for hardware including (but not limited to) monitors, keyboards, mice, printers, scanners, fax machines, routers, wireless routers, switches, firewalls, racks, cabinets, and patch panels. Minimum 3 years of strong hands-on experience providing IT infrastructure field support, inc

A leading technology company is seeking an IT Support Associate to provide hardware and software support to employees in Greater London. The role offers competitive compensation and various employee benefits, including up to 20 days of vacation per year in a supportive team environment. Responsibili

This is an exciting opportunity for those looking to develop their IT skills in a dynamic environment with access to training resources. A leading technology recruitment firm in the East Midlands is seeking an IT Frontline Service Technician. The role involves providing first and second line IT supp

Reporting to the Group IT Manager with dotted-line accountability to the Operations Director and CEO, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business, ensuring technology supports a smooth, secure, and ef