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Operations Manager - Automotive Workshop \n Site-based in West Bromwich, West Midlands \n Candidates could be based in or around West Bromwich, Birmingham, Wolverhampton, Walsall, Dudley, Stourbridge, Halesowen, Kingswinford, Sutton Coldfield, Solihull, Cannock, Lichfield, Bromsgrove or the wider Black Country and West Midlands region. \n Salary - £50,000 - £65,000 + Bonus + Professional Coaching + Employee Assistance Programme + Christmas Bonus + Team socials including monthly BBQ and weekly breakfast events + Monday to Friday working pattern \n Running a workshop isn't just about keeping vehicles moving. It's about balancing people, process, performance and planning to deliver on every promise you make to customers. \n We're working with a family-run business with a simple philosophy: look after your people and they'll look after your customers. It's a culture that's won awards, helped them grow, and created an environment where people genuinely want to stay and build their careers. \n As they continue to expand their operation, invest in new capabilities and prepare for the future of vehicle maintenance, we're looking for an Operations Manager who wants more than just another management role. This is an opportunity to help shape the direction of the business for years to come. \n The Role \n You'll be a key member of the Senior Leadership Team, working alongside the Commercial Manager, Workshop Controller and Finance Manager to ensure the business has the people, systems, capacity and investment needed to deliver today while preparing for tomorrow. \n This is a strategic leadership position, but it's also a hands-on role. You'll spend time planning for the future, improving processes and driving performance, while remaining close enough to the operation to support the team whenever required. \n Four areas you'll own \n Capacity & Growth \n\n • Forecast staffing, shift patterns and resource requirements\n, • Plan future workshop capacity, tooling and equipment needs\n, • Support customer onboarding and operational readiness for new contracts\n, • Help ensure the business stays ahead of demand, not behind it\n\n Performance & Delivery \n\n • Vehicle availability\n, • Turnaround times\n, • First-time fix rates\n, • PMI compliance\n, • Labour productivity and efficiency\n, • Customer service performance\n\n Process, Systems & Compliance \n\n • Own and improve operational systems and procedures\n, • Drive continuous improvement across the customer journey, from booking through to invoice\n, • Ensure the operation remains safe, compliant and audit-ready\n, • Oversee Health & Safety, risk management and operational governance\n\n People & Leadership \n\n • Provide co-leadership to both front-of-house and technician teams\n, • Support recruitment, training and succession planning\n, • Coach managers and help build a high-performing culture\n, • Provide leadership cover for key operational functions when required\n\n About You \n You'll be an experienced operational leader who understands both the workshop floor and the commercial realities of running a successful vehicle maintenance operation. \n\n • Experience within vehicle maintenance, fleet services or commercial vehicle operations\n, • Proven background in leading teams and managing performance\n, • A technical background, such as a time-served Technician, NVQ Level 3 or equivalent\n, • Experience owning budgets, building forecasts and developing business cases for investment\n, • Strong understanding of operational compliance, workshop processes and Health & Safety\n, • Confidence using Excel, operational reporting tools and fleet management systems\n, • The ability to influence people, drive change and build alignment across teams\n, • A proactive, solutions-focused mindset\n\n What You'll Get \n\n • A genuine seat at the leadership table\n, • Ongoing investment through our in-house training academy\n, • The opportunity to shape operational strategy and future growth\n\n Most importantly, you'll join a business that genuinely values its people. We believe going the extra mile works both ways. We invest in our team, support personal growth, and create an environment where good people can build long-term careers. \n Apply Today \n To apply for the position of Operations Manager - Automotive Workshop, job ref 4405KB, please forward your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call for a confidential discussion. \n Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide. \n Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know.

Work with us Kwikfit Smethwick/Halesowen Opportunity to earn £35,000-£40,000 inclusive of basic salary and bonus. Kwik Fit Bearwood Road, 291-295 Bearwood Rd, Bearwood, Smethwick B66 4DP Kwik Fit - Halesowen - Mill Lane, Mill Ln, Halesowen B63 3JE This is an exciting opportunity to work as an MOT Tester across 2 of our busy sites in Birmingham. We are looking for someone to join us 3 days a week in Halesowen and 2 days a week in Smethwick. Are you getting the rewards you deserve for the trust you build with customers when you put their car through its MOT? This is your chance to work for an employer that understands how valuable that is. Were hiring MOT Testers right now at Kwik Fit. Youll get great pay and benefits, and well help you progress if thats what you want to doweve recently invested massively in making Kwik Fit the place to be if you want to develop a rewarding career for life. The Day to Day Youll deliver all aspects of the MOT test to Government standards, with the key objective of keeping our customers safe on the road. Youll support the customer through the processupdating them with progress, any work that needs doing and, where necessary, why their car failed. Its all about building lifelong customer relationships, and youll put as much into that as you do the technical aspects of your role. Who we're looking for Youll need a valid MOT licence and driving licence. Youll also be able to reassure customers that theyre in safe hands and build rapport so that choose us for their MOT every year. And if theres work to be done around the Centre, youll always be up for pitching in with your colleagues whenever you get a spare moment. The Perks One of the great things about working with a large company like Kwik Fit is the amazing benefits package. It includes: Discount at supermarkets and high street retailers Up to 50% off at Kwik Fit Wagestreamaccess your wages before payday Eyecarefree examinations and discounted/free glasses Easy-book appointments with a free online GP Cycle-to-work scheme Free mortgage advice Life assurance Employee Assistance Programme Full-pay paternity leave About us Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades. In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. From Tyre Fitter to Autocare Technician and Master Centre Manager, theres a range of ways to make a difference here, each with a single purpose in commonto keep our customers safe on the road. TPBN1_UKTJ

Job title: Mechanical Maintenance Technician - Submarines (Dockside) Job Type: Permanent Start date: ASAP Salary Range: £65-75,000 + Benefits Location: Wolverhampton and Dockside Full Site Based/Hybrid/Remote Working: Full Site Based Hours of work: 40 hours per week (with overtime and occasional shift work as required) We are seeking an experienced Mechanical Maintenance Engineer to join a specialist engineering team responsible for carrying out planned and reactive mechanical maintenance on submarines during dockside maintenance periods. Working within a highly regulated defence environment, you will undertake the inspection, maintenance, repair and overhaul of mechanical systems and equipment to ensure vessels are maintained to the highest safety and quality standards. You will work closely with engineering teams, supervisors and client representatives to deliver maintenance activities safely, efficiently and in accordance with technical documentation. Key Responsibilities: • Carry out planned preventative and corrective mechanical maintenance on submarine systems and equipment., • Inspect, diagnose and repair mechanical faults using engineering drawings and technical documentation., • Remove, overhaul, refurbish and reinstall mechanical components including pumps, valves, pipework, rotating equipment and associated machinery., • Conduct mechanical testing and functional checks following maintenance activities., • Ensure all work is completed in accordance with engineering standards, quality procedures and customer requirements., • Produce accurate maintenance records, inspection reports and completion documentation., • Comply with all Health, Safety and Environmental regulations, including confined space and permit-to-work requirements., • Support continuous improvement initiatives and contribute to maintaining high engineering standards., • Work collaboratively with multi-disciplinary teams to deliver maintenance programmes to schedule., • Maintain good housekeeping standards within workshop and dockside working areas., • Recognised Mechanical Engineering Apprenticeship, NVQ Level 3, City & Guilds or equivalent qualification., • Proven experience carrying out mechanical maintenance within heavy engineering, marine, defence, nuclear, manufacturing or industrial environments., • Experience maintaining rotating equipment, pumps, valves, hydraulic systems, pipework or mechanical assemblies., • Ability to read and interpret engineering drawings and technical documentation., • Experience using mechanical measuring equipment and fault-finding techniques., • Strong understanding of safe systems of work and quality procedures., • Ability to work effectively both independently and as part of a team., • Excellent attention to detail and commitment to high quality workmanship., • Previous submarine, naval, marine or defence experience would be advantageous but is not essential. Successful applicants must be eligible to obtain Security Clearance (SC). Due to the nature of the work, additional security checks may be required. We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion. This Permanent vacancy is being advertised by Rullion Ltd. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company specialising in providing a wide range of talent consultancy services to a diverse client base, from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants. #J-18808-Ljbffr

HGV Technician / HGV Mechanic | Dudley, West Midlands | Full Time | Monday to Friday, 8:00 am - 5:00 pm | £42,000 - £52,000 OTE Fitzgerald Plant Services is one of South Wales' leading providers of construction equipment, commercial vehicle maintenance and engineering support services. As an authorised Mercedes-Benz Unimog Service Partner, they support a wide range of specialist vehicles and equipment for customers across multiple industries. The Role Due to continued growth, our client is looking for an experienced HGV Technician to join their busy workshop team in Cwmbran. You will work in a modern workshop environment alongside an experienced engineering team, carrying out maintenance, repairs and diagnostics on a range of commercial vehicles and specialist equipment. Key Responsibilities Servicing, maintenance and repairs on HGVs and commercial vehicles Carrying out vehicle inspections and preventative maintenance Diagnostics and fault-finding Completing mechanical, electrical and hydraulic repairs MOT preparation and compliance work Working on specialist vehicles including Mercedes-Benz Unimog products Completing job cards and service documentation accurately Maintaining high standards of workmanship and safety Supporting workshop efficiency and quality objectives Requirements Essential NVQ Level 3 (or equivalent) in HGV, Commercial Vehicle or Heavy Vehicle Maintenance Previous experience working on HGVs, commercial vehicles or heavy equipment Strong diagnostic and fault-finding skills Good understanding of mechanical, electrical and hydraulic systems Positive attitude and commitment to quality workmanship Desirable Full UK driving licence IRTEC qualification LOLER qualification Additional industry qualifications What's In It For You £42,000 - £52,000 OTE Optional Saturday overtime available Permanent workshop-based position Modern workshop facilities and equipment Ongoing manufacturer and technical training Opportunity to work as part of an authorised Mercedes-Benz Unimog Service Partner Company pension scheme Long-term career opportunities Supportive and experienced engineering team What's next? It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR. TPBN1_UKTJ

Work with us Kwikfit Smethwick/Halesowen Opportunity to earn £35,000-£40,000 inclusive of basic salary and bonus. Kwik Fit Bearwood Road, 291-295 Bearwood Rd, Bearwood, Smethwick B66 4DP Kwik Fit - Halesowen - Mill Lane, Mill Ln, Halesowen B63 3JE This is an exciting opportunity to work as an MOT Tester across 2 of our busy sites in Birmingham. We are looking for someone to join us 3 days a week in Halesowen and 2 days a week in Smethwick. Are you getting the rewards you deserve for the trust you build with customers when you put their car through its MOT? This is your chance to work for an employer that understands how valuable that is. Were hiring MOT Testers right now at Kwik Fit. Youll get great pay and benefits, and well help you progress if thats what you want to doweve recently invested massively in making Kwik Fit the place to be if you want to develop a rewarding career for life. The Day to Day Youll deliver all aspects of the MOT test to Government standards, with the key objective of keeping our customers safe on the road. Youll support the customer through the processupdating them with progress, any work that needs doing and, where necessary, why their car failed. Its all about building lifelong customer relationships, and youll put as much into that as you do the technical aspects of your role. Who we're looking for Youll need a valid MOT licence and driving licence. Youll also be able to reassure customers that theyre in safe hands and build rapport so that choose us for their MOT every year. And if theres work to be done around the Centre, youll always be up for pitching in with your colleagues whenever you get a spare moment. The Perks One of the great things about working with a large company like Kwik Fit is the amazing benefits package. It includes: Discount at supermarkets and high street retailers Up to 50% off at Kwik Fit Wagestreamaccess your wages before payday Eyecarefree examinations and discounted/free glasses Easy-book appointments with a free online GP Cycle-to-work scheme Free mortgage advice Life assurance Employee Assistance Programme Full-pay paternity leave About us Kwik Fit has been a household name in tyre fitting and car servicing for more than five decades. In more than 600 Centres around the UK, we fit tyres, fix brakes, carry out MOTs and cure the most complex car complaints. From Tyre Fitter to Autocare Technician and Master Centre Manager, theres a range of ways to make a difference here, each with a single purpose in commonto keep our customers safe on the road. TPBN1_UKTJ

Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies that seek to employ our Cyber Security Traineeship graduates to support their growth. No previous experience is required as full training courses will be provided, and a job guarantee is offered upon completion. Whether you are working full time, part time or unemployed, this package can be completed at a pace that suits you. • Step 1 – Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia-rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. • Step 2 – Practical Training You will gain practical experience by using our live labs. Practical, hands‑on experience is essential for certifications and keeping up to date with new technologies. • Step 3 – Official Exams You will sit the CompTIA A+ exams to obtain the official certifications recognized worldwide. The CompTIA A+ is the most commonly requested certificate in entry‑level IT roles. • Step 4 – IT Technician Placement You will be placed into an IT Technician role. You are required to gain two years of experience in this role before progressing to a Cyber Security Analyst role. While working as an IT Technician, a second batch of training—online, practical and an official exam—is released to prepare you for the cyber security field. After completing all mandatory training in Step 4 and gaining the required two years of IT industry experience, you will be ready to move into a Cyber Security Analyst role. Our partners include large IT companies that have a shortage of qualified cyber security staff. #J-18808-Ljbffr

Our training will help you kick‑start a new career in Network Engineering. We are recruiting for companies that are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. • Step 1 – Online Training: Complete a selection of professional, accredited and industry‑recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia‑rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training., • Step 2 – Practical Training: Gain practical experience using our cutting‑edge live‑labs. Hands‑on experience is essential for certifications and keeping up to date with new technologies., • Step 3 – Official Exams: Sit the CompTIA A+ exams to obtain official certifications recognised worldwide., • Step 4 – IT Technician Placement: You will be placed into your first role as an IT Technician, with a great starting salary. You will need to gain two years of experience in this role before you can progress into a Network Engineer role. While working as an IT Technician, we will release your second batch of training specifically designed to qualify you to move into the networking field. Once you have completed all mandatory training in step four and gained the required two years of experience in the IT industry, you will be ready to move into your Network Engineer role. We have partnered with a number of large IT companies that have a massive shortage of qualified Network Engineers. At a one‑off cost of £1499, or 13 interest‑free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training, we will refund 100% of your course fees. Read through the information. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Please note that this is a training course and fees apply. #J-18808-Ljbffr

Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies that seek to employ our Cyber Security Traineeship graduates to support their growth. No previous experience is required as full training courses will be provided, and a job guarantee is offered upon completion. Whether you are working full time, part time or unemployed, this package can be completed at a pace that suits you. • Step 1 – Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia-rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. • Step 2 – Practical Training You will gain practical experience by using our live labs. Practical, hands‑on experience is essential for certifications and keeping up to date with new technologies. • Step 3 – Official Exams You will sit the CompTIA A+ exams to obtain the official certifications recognized worldwide. The CompTIA A+ is the most commonly requested certificate in entry‑level IT roles. • Step 4 – IT Technician Placement You will be placed into an IT Technician role. You are required to gain two years of experience in this role before progressing to a Cyber Security Analyst role. While working as an IT Technician, a second batch of training—online, practical and an official exam—is released to prepare you for the cyber security field. After completing all mandatory training in Step 4 and gaining the required two years of IT industry experience, you will be ready to move into a Cyber Security Analyst role. Our partners include large IT companies that have a shortage of qualified cyber security staff. #J-18808-Ljbffr

Location: Oldbury (Hybrid working, 3 office days per week) Employment Type: Permanent • Take ownership of the day-to-day indoor operation supporting our rapidly growing Mobile Mechanic and Service, Maintenance and Repair (SMR) proposition., • Lead the teams responsible for keeping work moving, including dispatch, work-in-progress management, operational co-ordination and customer recovery., • Play a key role in improving operational control as SMR continues to scale, ensuring we deliver a reliable and predictable service for customers and our frontline technicians., • Use real-time performance insight to identify issues quickly, remove operational blockers and improve customer outcomes., • Lead, coach and develop operational leaders and colleagues within a fast-paced environment undergoing significant transformation. For over a century, The AA has been keeping Britain moving. Today, millions of drivers trust us to be there when it matters most, and we're equally committed to supporting the people who make that possible. With a 4.5-star Glassdoor rating, we've built a culture where colleagues are empowered to grow, collaborate and make a real impact for our customers on every journey. Which has been recognised by Sunday Times “Best Places to Work” for the last two years. As Operations Manager - SMR Indoor Operations, you will lead the operational control environment supporting our Mobile Mechanic and wider SMR activity. You will be responsible for ensuring the indoor operation delivers effective day-to-day management of workload, technician support, dispatch activity, work in progress and customer exceptions. You will create clear operational rhythms, establish strong ownership and ensure emerging risks are identified and acted upon quickly. Working closely with field operations, planning, technology, customer teams and commercial stakeholders, you will help ensure the right work reaches the right resource at the right time and that issues affecting delivery are resolved with pace. This is an opportunity for an experienced operational leader who is comfortable working in a high-volume, performance-led environment and can combine strong people leadership with operational discipline, customer focus and continuous improvement. • Lead the indoor SMR operation, creating clear accountability for operational performance, customer outcomes and colleague experience., • Lead and develop managers and colleagues responsible for SMR dispatch, work-in-progress management, operational support and customer exception handling., • Establish effective daily operational rhythms, ensuring workload, resource availability, capacity, service risks and customer issues are actively managed., • Maintain strong oversight of SMR work in progress, identifying aged or at-risk jobs and driving timely intervention to reduce broken promises and poor customer outcomes., • Ensure effective dispatch and workload management, supporting the optimum use of Mobile Mechanic capacity and improving technician productivity., • Work closely with field operational leaders to provide joined-up management of technician performance, availability and operational constraints., • Use management information and real-time performance data to understand demand, capacity and service performance, translating insight into clear actions., • Identify systemic causes of operational failure and work with Planning, Technology, Product and other stakeholders to deliver sustainable improvements., • Strengthen customer recovery processes, ensuring exceptions and service failures are owned, resolved quickly and used to drive future learning., • Lead continuous improvement across indoor SMR processes, reducing unnecessary manual intervention and creating simpler, more scalable ways of working., • Ensure colleagues understand operational priorities, service expectations and their individual accountability for delivering a high-quality customer experience., • Manage resources effectively, balancing customer service, colleague capacity, productivity and cost., • Build strong relationships across Road Operations and Car Care, ensuring indoor operations remain closely connected to the wider SMR strategy and transformation roadmap., • Maintain appropriate operational controls, governance and escalation routes, ensuring risks are visible and acted upon with pace., • Proven operational leadership experience within a fast-paced service, contact centre, dispatch, scheduling or operational control environment., • Experience of successfully leading and developing people managers and operational teams., • A strong track record of improving operational performance, service delivery and customer outcomes., • Experience managing work-in-progress, workload, capacity or resource deployment within a complex operation., • Strong analytical capability, with the ability to use operational MI and real-time data to identify emerging issues and drive action., • The ability to remain calm and decisive when managing competing operational priorities and customer service risks., • Strong stakeholder management skills, with the confidence to challenge, influence and align teams across different functions., • A practical continuous-improvement mindset, with experience identifying root causes and implementing sustainable operational solutions., • Strong communication skills and the ability to create clarity and accountability across a busy operational environment., • Commercial awareness and the ability to balance service, productivity, customer and cost considerations., • Experience within Service, Maintenance and Repair (SMR), automotive services or roadside operations., • Experience leading dispatch, scheduling, contact centre or central operational support functions., • Experience working within a growing or transforming operation., • Familiarity with workforce management, scheduling or CRM platforms., • Experience of improving operational processes through technology, automation or system change. At The AA, we value the unique perspectives, experiences and ideas that our people bring. We've nurtured a workplace where everyone feels valued, respected and empowered to do their best work. Through our employee communities and inclusion initiatives, we’ve created opportunities for people to connect, share experiences and influence positive change across the business. This is a place where your voice matters and where you can belong, grow and succeed. We believe in rewarding our people. That's why we offer a comprehensive benefits package including; • 25 days' annual leave plus bank holidays, the option to buy additional holiday, • Up to 7% employer pension contribution, • Free AA breakdown membership from Day One with 50% discount for family and friends, discounts on AA products including car and home insurance, • 24/7 GP access and wellbeing support for you and your family, • A wide range of employee discounts, including our popular car salary sacrifice scheme #LI-EJ1 #LI-Hybrid By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr

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