Registered Service Manager/Supported Living
hace 2 meses
Hastings
Job Description Daytime Healthcare is assisting a national Supported Living Provider to recruit a Registered Service Manager for a new project in the Hastings area. The service consists of top-specification bungalows, each supporting one service user with learning disabilities and/or complex needs. The role will involve oversight from a central office with occasional travel to individual bungalows as needed. This is an exciting new project with strong opportunities for career development and the chance to shape a high-quality, person-centred service. Key Responsibilities • Lead and manage the day-to-day operations of the service, delivering safe, effective, person-centred care, • Oversee staff recruitment, training, supervision, and performance management, • Maintain staffing levels and ensure staff are effectively matched to service user needs, • Respond to new referrals, changing needs, and any complaints or concerns, • Ensure compliance with CQC regulations and organisational standards, including safeguarding, audits, and notifications, • Monitor budgets, performance KPIs, and support service growth and development, • Promote strong relationships with service users, families, commissioners, and professionals, • Lead on health and safety, risk management, and uphold the provider’s values Person Specification Experience & Knowledge • Minimum 2 years’ experience in health and social care, • At least 2 years’ experience in operational management, • Experience in supported living or domiciliary care, • Proven team leadership and development skills Skills & Attributes • Excellent communication, leadership, and organisational skills, • Ability to manage performance, meet deadlines, and work under pressure, • IT literate with strong reporting and documentation skills, • Commitment to equality, diversity, and inclusive practice Qualifications & Requirements • Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards), • Willingness to register with the CQC as Registered Manager, • Flexible approach to working hours including on-call, • Full UK driving licence and access to a vehicle, • Enhanced DBS clearance, • NVQ level 5 Apply today